Bajaj Auto Complaints & Reviews

Dear Sir,
I want to inform you about my highly bitter experience with one of your showrooms (Bajaj Probiking) in Pune.
I booked a bike (Avenger – 200 cc black) by doing full down payment (Rs. 75,000/- cash) on 28.06.10. They promised me to deliver the bike within 3-4 days.
They did not inform about the status of the delivery even after 4 days. When I called the showroom they told me that my papers has been forwarded to some other showroom from where I would get the delivery and they gave me their number. When I called that showroom, they said that they have not received my papers and told to enquire at the showroom where I booked the bike. So I called Bajaj Probiking again and told them so. They said that the person who has booked my bike is not available now and would call back once he gets back. But he never called back and when I called to talk to him, receptionist told me that he is available but he is busy right now. After that I called him number of times but he did not talk to me.
Next day (02.07.10) I again called and then also receptionist told me that he is busy, so I said that I am going to email this to your higher officials. Then after 5 minutes he called back and said that the bike is available but there is some problem in paper work, so I would get bike next week by Wednesday / Thursday.
He again as usual did not inform me about the status of the bike, so I called today i.e. 08.07.10. This time he said that the bike’s production is stopped by the company as it is launching some new model of Avenger. So the bike is not available now and I would get the bike once the new model comes and also it would be about 4000 costlier.
When I called Bajaj customer care they told that avenger production is on and they don’t have any information regarding new model launching.
At the time of booking itself I told him that I need the bike urgently and he promised to deliver the bike within 3-4 days as the bike is available with him. But now I have to wait for unknown period of time which is not possible for me.
This whole incident has created a very bad image of overall Bajaj’s customer handling. There is no concern about the customer’s inconvenience. I am very dissatisfied with treatment given to me that too after doing full down payment.

Branch :- Bajaj Probiking, Pune
Person’s Name :- Yogesh

Please look into the matter seriously and do the needful.

Regards,
Gaurav Goel
[protected]

Dear sir,
I Chirag Dhawan had purchased an avenger 200 on 10 march 2010 and my bike had run only 1700 kms has rusting on all chrome parts,i complaint about it in society motors but they are not willing to solve my problem,as well they have not given my original registration certificate as there employee says that it has been lost from there end and not willing to help on that part also.my mobile no is [protected].plz suggest what should i do as im being harresd since 4 months from bajaj authorised dealer of kanpur.

Loan account no. BAFAN-[protected]

Till date I have not recd any re-payment schedule for the captined loan account.

Would appreciate very much if you could forward my loan re-payment schedule per return to my following email id :

[protected]@gmail.com

Thank u in advance.

Best regards/Ravi

i have purchase pulsar 135 from patni automobile gaddigodam chowk nagpur .the problem that my front wheel of my bike is not moving free because of disk break .i have given the bike two times for servicing to the patni automobile but my problem was not solved the disk brake is not working propoerly and my bike is in warranty period if disk brake comes in warranty period so i request you to replace disk brake of my bike .so i request you to inform the dealer of patni automobile to solve my problem.

My self Ravi Kiran a big fan of Bajaj since my childhood and I am using Pulsar since last 7 years. Now I am enjoy my second Pulsar.
Being a Service Engineer I would like to share share my feelings,experience ans satisfaction of your services at Vishakapatnam Service center.
I speak with Mr. Vinodh(Service Engineer) twice. first time, phisically few months back in free Service Campaign which was conducted at Vizag and at service station.The response was quite opposite at the first meet and the second one.
Even after so many reminders non was responded.

Waiting for your positive reply and quick response.,

hello dear
my self suresh kumar i had purchase bajaj pulsar 150 date on 12/10/2009. my bike service doing properly but after 3 rd service my bike with technical problem like silencer giving heavy smoke & avrg. problem. im registerd a complian in bajaj service centre BAJAJ DEWAN PALAM BRANCH. but no body taken seriously this matter. nd they said spare parts is not avilable. every time but one day i suddendly reach there and force to do work my bike n dafter they fit cylinder kit. but after 1 week with same problem with my bike but no body listen to my problem till date i m doing field job in pvt sect. so request to u imedietaly taken action. &inform me on my mo-[protected] mail [protected]@yahoo.com

Dear,
I have wanted to buy a new pulsar 135Ls red color in my city that is new barrackpur. I confirm my local dealer That is SPANDAN Automobile, Madhyamgram. kolkata 129. since last month. But even I will not received this bike. I pay 50% of down payment & Balance in 1 year. My Bajaj Finance was ready. please take a necessary action for this & suggest me that how can i get this bike as early as possible.

Thanks to U.
Suman Mazumder.

I had availed loan from Bajaj Auto Finance for purchase of Bajaj Wave in March 2006. My vehicle no. is MH13-AG-2560. I have paid the loan in stipulated period of 3 years. It is almost more than 1 year I am following up with company representative at Solapur. But till date I have not received the NOC from the company.

Is this the way to treat the customers? When 1 instalment is not paid on due date, the company sends its representative for recovery. But when the entire loan is repaid, is it not the responsibilty of the company to send the NOC to customers address?

I am thinking of going to consumer forum against the company.

Mohammed Isahak Karajagi
Plot No. 20, Millatnagar,
Bijapur Road, Solapur -4132004

Dear Sir,

I have purchased pulsar 135cc new model bike.fior the raining time rain water is flowing to petrol tank its happened very times.so in thi9s case next day morning i can't able to start the bike.


so please do the needful to mchange tank or do somthing soon.

thanks
padmanabhan;

Dear Sir,
My self prabhakar Lal my phone no [protected].
I buy a new bike of bajaj discover DTS Si 100cc on[protected]. My regn. No. :DL3SBT 2255. There are some problem in my bike the smoke and through oil in the silencer every service i told the mechanics of Authorize service center regarding this problem but they can't take care of this problem.My bike in warranty period so that the region they ignore my complanes. What we have to do this I don't know. Please do some need full action on this matter.

I want to knoe about the loan details of my twi wheeler loan of No. L2WPUN00173732

Hi, I'm Sameer Nazeer Shaikh.
I work in a domestic call-center (ANDROMEDA) In KanjurMarg, On 13th May Thursday after my shift Me & My Wife went to Huma Adlabs (Big Cinema) to watch movie to celebrate her birthday. At 9:10 pm we entered the cinema hall & when we came out at 11:30 pm, my bike was not there. it was lost! there were more 2 bikes already standing and this is the 1st time what happened from out side Huma.

That very same night i went to Police station to complain about it, in Vikhroli, SURYA NAGAR POLICE STATION. Inspector Suryavanshee was on duty, he refused to take my complain, he said bring all original papers of bike then he will take complain. i said him, sir I've recently shifted to Kanjurmarg on rent for my office and all the papers are in MIRA ROAD. Inspector said no problem you can come after 24hrs also and come with your papers but, i said OK and asked him sir you will be there at same time tomorrow. He said no I'm going to meet Kasaab, he is was fooling me. One more thing he said come day after tomorrow at day time and register your complain to other officer lying him that bike got lost on Friday night. Then i went home.

Next day was Friday, I searched entire nearby RTO's of Vikhroli, Ghatkhopar & Kurla, My bike was not there. Bike was financed by ICICI bank, i also went Andheri to check did recovery people took it because my 2 EMI's were bounced, i was hoping my bike will be here. when i inquired they said they sends the recovery guys after 3rd month, they don't pick bikes within 3 months. Now it was confirmed that my bike was stolen. I was confused and helpless, i just wanted my bike again. my luck was so bad, i couldn't find the original papers. then suddenly after 15 days my mom called me from Mira Road and told me she found papers, i collected papers and went same Police station again same time thinking that now i can complain to that Inspector (Suryavanshee). Unfortunately his shifts was changed to day time and other were refusing to take complain. Next day i came some Havaldaar said Inspector Suryavanshee is hospitalized, he is admitted. This was my 3rd round to this Police station and again i asked the other inspector or officers to register my complain the refused, they said meet to inspector Suryavanshee only. i asked that Havaldaar when i expect him to come on his duty, he said, he don't know.

MY REQUEST IS TO PLEASE FIND MY BIKE, THIS IS THE DESCRIPTIONS
BAJAJ PULSAR 150 DTSI.
NO. PLATE (MH - 01 - AD - 8556)
CHASEE NO. (MD2DHDHZZPCF00835)
ENGINE NO. (39858)
COLOR (RED)

AND TAKE ACTION AGAINST SUCH OFFICERS OR ENTIRE POLICE STATION.
PLEASE PLEASE SIR BEFORE ANY TERROR ATTACK OR ANY MISUSE OR ANY ILLEGAL ACTIVITY DONE FROM/WITH MY BIKE PLEASE YOU DO SOMETHING.

MY CONTACT NO. [protected]

Dear sir/madam

I had purchesed pulsar 220, 3 months before from the probiking showroom at kothrud.I"m facing lots of problems due to it. In these 3 months they have changed bearing of my bike two times due to some sound from the engine,1st time before the 1st servicing and 2nd time after it. Now i'm having the same problem with my bike again.
The authorised person at the kothrud showroom is not taking any responsibility of this thing. As i'm engg student i came to my home kirloskarwadi(dist.Sangli), 200km away from the pune. Bike has so much problem that i can't take it to the pune.the person from kothrud showroom is telling me excuses like probiking showroom concept is no more and bajaj is shutting of all these kind of showrooms.and if i"ll go to any other BAJAJ showroom it may not be treated in warranty period.
so please tell me what should I do??

waiting for your reply
Sameer Deshpande
[protected]


thse are some details of my bike
Chassis no. MD2DHDKZZSCM44739
Engine no. DKGBSM40251

MY VEHICLES REGISTRATION NO. IS KL09/N/9088(BAJAJ WIND 125,I HAD FINANCE TO THIS VEHICLE FORM BAJAJ FINANCE BUT,IHAVE CLOSED THE LOAN AND MY ORIGINAL RC BOOK WAS NOT TAKEN BACK.NOW , WHEN I SEARCHED FOR THE OFFICE IN MY TOWN ie PALAKKAD THE OFFICE SEEMS TO BE WASHED OUT.WHAT SHOULD I DO NEXT OR WHERE SHOULD I CONTACT TO GET MY RC BOOK? THE OWNERSHIP OF THE VEHICLE BELONGS TO MY MOTHER(VV.SAROJINI). MY EMAIL ID IS'' [protected]@gmail.com''

Hello All,

I stay in Bhayander E, New Golden nest, Phase # 10. yesterday that is on 17th June'10 somone stolen my bike from my building parking lot, i notice this when i came home after my shift end at 4:00am morning, I went to police station at 4:50 am but they told to come in morning after 10 am as they all were sleeping in the police station.

When i went to log an FIR at 11am they told me to go and find the bike first by myself everywhere in bhayander and then come to use for logging an FIR.( by the time thief must have crossed the W E Highway). i dont know what to do i already search few areas in Mira Rd and Bhayander but i cant locate it. I am very much depress.

Please help me as it still have more than 15,500/- loan which i have to pay to bank.
my Bike # is MH-04 DM 7911 Black in colour and Digital DTSI 2008 model.

U can contact me by SMS or Call me on [protected], u can also email me on [protected]@yahoo.com.

I am declaring 5000/- Cash Prize whoever find it !

I had bought bajaj avenger from pune on 10/06/10 and 3 days later i had starting problem
it has only selfstart and no kickstart i tried for almost half an hour bt all efforts in vain
its been 3 days and the bike wont start and the service center people tell me that battery may be down so get it charged from someone nearby mechanic or push start and then bring it to their workshop. now my bike is not starting and instead of coming to my home for helping they are telling me to take my bike to their place which is 10-12 km from my home i am pissed off and dont know what to do

Respected Sir/Madam
I have purchase Bajaj Discover 100cc bike from Lovely Auto jalandhar punjab as on[protected].From first day my bike black air is coming from silencer.Because of my busy shedule i could not go to workshop .On 02/06/2010 i go to lovley auto workshop .After checking my bike workshop Manager Mr Gopal told me that piston kit is not working properly because of this black air is coming from silencer. The piston kit is replace free of cost under warranty period but at this time piston kit is not available is store.Store incharge Mr mohan Lal told me that we have allready placed order for piston kit and it has been allready sent from Pune as on[protected].Workshop Manager Mr Gopal told me that you come on 7-6-2010 your piston kit replace .But when i go to workshop on 7-6-2010 store incharge said me that piston kit is still not in stock .When i asking him to give me my complaint no he is not giving any complaint no.When i talk with Workshop Mangaer Mr Gopal he register my complaint as on 7-6-2010.On[protected] i give my bike for serviced in Lovely auto workshop.Workshop Manager said that piston kit is avilable and he change this free of cosst under warranty period.On[protected] i take my bike from workshop but i still facing same problem.I have allready launch complaint i Baajaj auto .please help me to solve this problem or advise me burt i can do.I am waiting favorable response from your side.thanks
ANOOP KUMAR
PH-[protected]
DATE OF PURCHASE[protected]
NO- TEMP-PB08-AL718
e-mail- [protected]@yahoo.co.in

I had bought a new Avenger from Sai Service on 28th May 2010, and found my fuel gauge defective. I wrote a mail to Bajaj on 30th May 2010 but still haven’t received any reply . It was certainly disappointing to know that the a new bike comes with a defective fuel gauge and to be honest the main incentive to me for purchasing the new bike was i get good and quality product but Bajaj failed to fulfil my expectation.
It is quite unprofessional to see no revert with a call for so long. I fail to understand why it is taking so long to call me in spite of me calling them thrice and every time the call centre executive promising that I will receive call in 48 hours. Am wondering whether the Bajaj team believes in the principles of after sales support to retain customers and realises the importance of word of mouth!

Please beware before you buy any Bajaj Product

Regards,
Mohsin

Dear Team,

I Shrinivas Hubli was purchased a Platina through your company

Praposal No.[protected] Bike No. KA 28- R- 9966

I have paid all the installement. Final settelement was on 23 dec 2009 Rec. No. AF[protected]book no.94802). Till date I have not received My Original R C book & N O C.

Please settele My at earliest

With Regads

SHRINIVAS V HUBLI
#149, K H B Colony
Solapur Road
BIJAPUR
586103
Mob:[protected]
[protected]

Why Bajaj Kawasaki Elminiator parts are not that able level in the market. i bought the eliminator year 2003. may be that time it was first time in india were the eliminator bike was launched. but now i m facing a lots of probblem with the electronic spare parts of my bike. as our city is border to west bengal state under jalpaiguri district. there are so many small bajaj delar and the show room but the parts for my bike are not that able level in the market. even in silguri which is one of the city of the West Bengal were there is Bajaj showroom & also SJ traders one of the Dealers of Bajaj company, there also same probblem. Specially parts like ST Coil, Relay switch,pickup coil etc.

I bought my bike (Bajaj Kawasaki Elminiator) from Druk Tshongkhag which is one of the Delar of our country. its 2003 model, Engine no. 00008, Chassis no. 00014

I will to know why it is so or is there any soloution were i can get above mention parts so i can run my bike from off road.

Thanks

Bhutan