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Bajaj Auto Complaints & Reviews

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R
rajasingh9
from Kolkata, West Bengal
Sep 11, 2010
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Address: West Bengal

Sub: TOTALLY FRUSTRATED AND DISGUSTED WITH MY NEW P220 WITH MULTIPLE NEVER ENDING PROBLEMS.

Ref: Complain No. CR 49603 Dt.[protected]

Dear Sir/Madam,
With reference to the above subject I would regretfully inform you that your PRO Biking service personnels have tried their level best and majority of my problems still exist on my bike and new problems have surfaced after my 1St Free Service. The said problems are categorically mentioned below:
 Noisy fork: My New bike had a clicking sound in the front fork which was finally resolved after two visits and opening the entier set twice.
 Loose Handle bar: Dangerously, the handle bar of the new bike was loosely fitted and felt coming off at every bump. This too was tightened at my second visit.
 Faring/visor loose: This has been addressed thrice, still no relief from vibrations and noise.
 High & Low beam: The High and Low beam are dissorted every time the visor is opened and I have to insist for the adjustment.
 Scratched Leg Guard & swing arm: The crash/Leg Guard & swing arm was scratched at the time of delivery.
 Leaked Exhaust Pipe: This is still not rectified after three attempts. First time I was fitted with another leaked pipe this was brought to notice by me after assurances from the service manager that it was a brand new one without any leakage, second time I was given an exhaust pipe of an accidental bike!!! Third one did not even last a month and I am still using it.
 Seat Cowl Replaced: Majority of the parts of my new bike have been replaced.
 PULSAR LOGO Broken: The right PULSAR logo of my tank was chipped during first service.
 Front Mud Guard Scratched: This was done during the first service when my visor was opened.
 Engine Tuning: This Major problem has never been solved by the authorised service center my bike shuts down every 3-4 minutes regardless of the gear.
 Mileage: My very thirsty bike gives me 18 Km/l under standard riding conditions.
 Side Pannel Lock: The lock of the side pannel which covers my battery roatates a full 360 degrees.
 Pollution: last but not the least, my bike failed its FIRST EVER pollution test!!!!! With norms not meeting government standards by a huge margin. The emmission reports match an eight year old bike, as told to me by the testing center.

I request you to kindly look into the matter and arrange for a replacement as nothing at all is satisfactory the engine too is not reliable or expected to last long. I have made several visits to the service center and now I am totally frustrated and disgusted. I still have not posted these problems on any blog sites on which I am active because I do not wish to defame which was once my dream bike.


Rakesh Singh
[protected]
Aug 13, 2020
Complaint marked as Resolved 
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    V
    vkuppal
    from Delhi, Delhi
    Sep 10, 2010
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    Address: New Delhi, Delhi

    Dear Sir,
    I have purchased Bajaj pulsar 150 CC from your esteemed dealership at Karol Bagh Bagga Link.
    Few days back bike’s engine start giving noise, and I reported the same to Bagga Link Karol Bagh service station. The concerned engineer suggested me that there is some problem in the piston, and it will have to be replaced. Bike is still under warrenty terms.

    Its 6 days I am following up with the service engineer he kept on saying we don’t have bike parts, and it will take time.
    Please understand it is very difficult for me to travel 50 kms daily on bus.
    It is not acceptable a big company like Bajaj doesn’t have parts of the most popular bike Pulsar.
    Request to do needful at earliest.

    My details are :-
    Name : Hitesh Uppal
    FRAME NUMBER - MDQDHDH22SCE57149
    ENGINE NUMBER - DHGBSE52332
    REGISTRATION NUMBER - DL6S - AC – 9358

    Dealer details :-
    Bagga Link Service Ltd.
    KAROL BAGH
    Link Road,
    (Near Bagga Petrol Pumps),
    New Delhi - 110 005

    Regards,
    Hitesh Uppal
    The Times of India Group
    [protected]
    [protected]
    Aug 13, 2020
    Complaint marked as Resolved 
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      A
      anupa19
      from Delhi, Delhi
      Sep 9, 2010
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      Address: Delhi

      Hi
      I had purchased a bajaj pulsar(135cc). around six months ago. My First service was done in the month of june and since then i am facing a problem of the bike picking up acceleration on starting even when it is not in gear.The same was conveyed during my second service. But when i received my bike it still pertained the same problem.I had to ride back to the service station and informed the person sitting on the manager's desk.To my surprise he behaved as if once the bike is out of the service station, it is of no more responsibility of them.And on repeatedly asking him, that why the problem was not rectified though i had registered my complain prior of the servicing, he justed ended by saying that bring your bike tomorrow and if the problem still exists we'll see what to do.
      The service station's name is BAGGA LINK (NEW DELHI)
      A poor sense of service was provided to me and i am higly upset for the same.

      Waiting for a response
      Anupam Guha
      Aug 13, 2020
      Complaint marked as Resolved 
      I am not geting My RC Book yet of palsar 150 MH 04 cn 2475.

      Please inform me what is tha problem.

      you can call me at this Mob. no. [protected].
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        M
        marbiang
        from Ranchi, Jharkhand
        Sep 8, 2010
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        Address: Meghalaya

        My Pulsar 150 cc purchased in December 24th,2010 has developed a cracked engine block and the engine oil is leaking.Since it's under warranty,and 3000km running,they assured me of replacing it,but even after 15 days of filing my complaint,the matter couldn't be resolved citing unavailavility of Black Cylinder engine block and offered me a white one.Would you any of you prefer your bike to look like a clown? My question is if they would have taken every complaint seriously,the spare part could have been dispatched from the manufacturer within 15days by special courier to any places within india,Isn't?.
        Aug 13, 2020
        Complaint marked as Resolved 
        i purchased pulsar 150 on 08 july 2010 but i am not satisfied with it cos it gives lots of problems
        like its avrg, chain noise and cover of fuel tank the water comes in to it and gives lots of problems
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          A
          ashish kumar yadav
          from Durg, Chhattisgarh
          Sep 4, 2010
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          Address: Uttar Pradesh

          I have purchase bajaj platina motor cycle in bajaj.my loan finance is bajaj auto.my monthly EMI is 1050 rupees.i have paid 23 check from icici bank to bajaj auto.but 4 check is clear from icici bank but after some time, my icici bank account is closed.than I paid advanced EMI to bajaj auto in saket nagar kanpur.
          i have paid all EMI to bajaj auto.at last bajaj auto send me notice that your 1 EMI is not paid and your check bouncing charge and interest is 7200 rupees.

          But I am paid all EMI.I have no dues.I have all receipt and icici bank statement.

          please inform me my mail ID or mobile number.

          mail ID-ashishsari.[protected]@rediffmail.com
          mobile-[protected],[protected]
          platina proposal number[protected]
          platina number- UP 78 BM 6681
          OWNER NAME-HARI SINGH
          ADD-303 GIRJA NAGAR NEAR,37 BN. PAC LINE KANPUR NAGAR.208015
          STATE-UTTAR PRADESH
          Aug 13, 2020
          Complaint marked as Resolved 
          mysel[censored]baidr rahman my two wheelers agreement no.is[protected] date: 13/may/2010 i want my final loan status
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            T
            tanvi_1432003
            from Mumbai, Maharashtra
            Sep 3, 2010
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            Address: Buldhana, Maharashtra

            for by vhicle RC book

            respected sir, i am TANVEER from KHAMGAON, i bougt a bajaj PALSAR 200CC bike via bajaj finance, i completed my all dues with out check bounce before 12 months but i didnt get my motor cycle RC book still date. please take action about my complinet.

            my address

            syed tanveer syed zaheeruddin
            juna fail khamgaon

            khamgaon.
            dist. buldhana.
            maharashtara
            india
            cell : [protected]
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              K
              Kailash Kabra
              from Pune, Maharashtra
              Sep 2, 2010
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              Address: Hyderabad, Andhra Pradesh

              I purchased a Bajaj Pulsar 150cc in October 2005 bearing number AP11Q9195 on loan from Bajaj Auto Finance. The loan duration was for 18 months. I gave them Post dated cheques and all my cheques have been cleared but i have not got any intimation about the further process on how to get the original RC and keys of my bike. Tried reaching several numbers but all is in vain. Even went to the show room and enquired about the process but the representatives of the Bajaj Auto Finance are not interested in clarifying or giving any customer service. Its been very long that i have cleared the amount but still in 2010 i dont have any originals and still the status shows as i am hypothecated to Bajaj which is unfair. I request to kindly reach me on the below mentioned details so that i can get everything cleared. My duplicate RC has got torn and presently i donot have any papers. My bike is standing in the parking lot. Kindly do the needful at the earliest.

              Regards,
              Kailash Kabra
              [protected]@yahoo.co.in
              [protected]
              Aug 13, 2020
              Complaint marked as Resolved 

              Bajaj Finance Pulsar Loan — Return my Original Keys

              Last time, I registered a complaint on Bajaj Finance to return my original RC, NOC and Keys on Septemer 2, 2010. I got my clearance of RC and NOC but again they started creating trouble to return my original keys. The executives Ramesh and Ravindar spoke vulgar in this regard by stating that where should we search your keys, did you give it tome personally that you are asking us. They are asking me to visit the showroom for my keys and when i said that the showroom responded that they have no link to the keys on loan, the next moment they say not the showroom go to the main dealer. When i asked him how is it related to showrooms and why do i need to take all this headache, he says i didnot receive any keys from the showroom and started asking me whether i handedover the keys personally to him. Then i asked him how can it be that without proper credentials the company released loan to me and asked him about the process. Then he started telling "You didnot give me the keys and i cannot search your keys. Why should i search your keys and if you want your keys go and contact the toll free number". To my dismay he also used vulgar and foul words in between and that made the discussion heated. He hanged the phone in between. I tried reaching him continuously but continuously they lifted and without speaking hanged the phone. Later on when i called from a different number, the phone was lifted and when asked about Ramesh, they told that he went for a tea break. When i asked who is on the line, then he said Ramesh the phone is for you but Ramesh didnot turn up but in the background he stated he needs the bike keys and now who will search for his keys, he is a mental asking for keys just hangoff the phone. He used the words which is not appreciable. He also stated whatever you want to do come to office and i will see you.

              I dont understand why am i getting such a excellent service from Bajaj Finance. I just felt like going to the office and slapping this guy for creating all the trouble. I am seriously pissed off this time and would like to understand whether we have to take strong steps hereon with Bajaj Finance as the cordial request are being dealt very rudely by Bajaj Finance.

              I would like to have a proper response and get my keys back failing which a serious action will be recommended. Ramesh and Ravindar, executives of Bajaj Finance think that the customers are fools and cock bull stories from them is appreciated. Remove such employees who hinder the image of the company.

              If you check the complaints column, the most number of complaints and concerns are from Bajaj Finance and i request all not to be another victim of this bad behaviour.

              Regards,
              Kailash
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                vishal97
                from Mumbai, Maharashtra
                Sep 1, 2010
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                Address: Varanasi, Uttar Pradesh

                I MEET WITH THE ACCIDENT AFTER DRIVING PULSER 220 CC BECAUSE OF ITS POOR BRAKES SPECIALLY REAR ONE. IF YOU ARE PLANNING TO PURCHASE PULSAR 220 CC, THEN DON'T....ITS THE WORST BIKE I HAVE EVER SEEN. DON'T PURCHASE BAJAJ BIKES EVEN. THEIR SERVICE IS THE POOREST. I HAD A BAD EXPERIENCE WITH PULSAR 220cc AND I GOT SOME OTHER BIKERS WITH THE SAME PROBLEM AS ME WITH PULSAR 220CC. SO, DON'T GO FOR IT. I RECOMMEND NOT TO PURCHASE EVEN BAJAJ BIKES. THEIR SERVICE IS POOR OVERALL, VERY VERY POOR. I COMPLAIN SEVERAL TIME TO MANAGER EVEN AT THE TIME OF PURCHASE BUT NOTHING HAPPEN AS SUCH AND THEY TALK TO ME VERY RUDELY AS I HAS NOT BUY IT FOR FREE. THEY MOBALIZE AT THE TIME OF PURCHASE AND AFTER THEY MISS BEHAVE WITH CUSTOMER . REALLY WORSE!!. AND HOW DARE THEY SELL DEFECTIVE PRODUCTS TO THEIR CUSTOMER. I THINK CONSUMER FORUM SHOULD LOOK INTO THIS AND PROVIDE JUSTICE TO CUSTOMERS. BAJAJ COMPANY HAS NO RIGHT TO MANUFACTURE DEFECTIVE PRODUCT & PLAY WITH ANY ONCE LIFE. IT MAY BE A MISTAKE BUT THEY SHOULDN'T SELL DEFECTIVE PRODUCT TO CUSTOMERS.
                SERVICE CENTER IS NOT GIVING ANY SERVICE & MISS BEHAVING WITH CUSTOMERS SO THAT CUSTOMER SHOULD NOT PAY VISIT TO SERVICE CENTER AGAIN.
                MY BIKE IS IN WARRANTY PERIOD THEY HAVE NOT PROVIDE US SERVICE BOOK & INVOICE TILL NOW AFTER 7 MONTH.

                PLEASE LOOK INTO THIS MATTER AS I AM HARASSED BADLY BY THE PROBLEM AND THE CUSTOMER CARE POOR SERVICE.
                HELP ME...
                Aug 13, 2020
                Complaint marked as Resolved 
                I AGREE ...
                I TRULY AGREE...
                myself purchased a bajaj discover 125cc on 2006, from the day one engine showing mal fungtioning, reported to the customer service but always they did (act) something on the engine, till i am suffering the same problem, milage also very poor, so i also suggest to dont go for a bajaj bike,
                they dont have proper customer service or maintanance team.
                Dear friends, i am in blore. Working for toyota group. Former auto cross racer. I own red p220. This bike bike design is very much like any of the sports bike like ninja, busa, r6. Regular tiny bike riders will have this problem when they ride a real bike. See a disk break will have point contacts b/w braking elements. Where in drums will have surface contact. If you try to push and hold it wont stop. It needs fatigue loads i mean aplly leave, lower gear, apply brake leave. I cn stop my sweety during rain from 80-0 in 5 secs. And sec thing is bike has huge torque and mass... No brakes in the world cn make it. Even ceramic discs. So learn to ride.. Ita not a plastic bike like r15 or karizma. It, has huge monocock chasis. If cn modify it in a right way u cn reach up to168 km/hr. You have problem with the service provider. Push a mail to bajaj surely they will help u. I've wonderfull mechanic. He has made my bike wonderfull. Every gal on the road will certainly have look on my sweetie... Every time... I am pretty famous now a days... When it comes to poor quality i do agree, no manufacturer in india maintains quality except yamaha and toyota...have fun.. Belive me i am a body and break, clutch expert... For more details post here i'll surely reply...
                Hai friend,
                i too have a pulsar 220si, my bike is not in good condition, can u sugest a good mechanic for me.
                i stay in madiwalla, banglore
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                  C
                  chiragk
                  from Bengaluru, Karnataka
                  Sep 1, 2010
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                  Address: Bangalore, Karnataka

                  Hi,
                  My vehicle registration number is HR 07 G 3789, Its Pulsar 150 DTSI, Purchased on 21/03/2004.
                  Its been serviced by authorized bajaj service stations only. From the Past 6 years, it was been serviced at my home town, Kurukshetra(pin 136118), Haryana, by Shri Krishna Bajaj.
                  There was not any problem.
                  But from the day i moved to Bangalore, I have been going to Khivraj Bajaj, Indiranagar (Bangalore-38). The pas 5 months are like a HELL for me. A big nightmare.
                  The Khivraj Bajaj is just good for Changing Oils everytime you go there, and make you pay for it.

                  There are 3 major troubles I am facing.

                  1. Shocker Replaced (April or May): The changed my bike shockers, coz my mud guard was touching the rear tyre, whenever bike pass through some bump or speed breaker.
                  Guess What, after changing the shockers, the problem is still there, when pillion rider sits with me. The refuse to change the shocks again, because, they said, the warranty covers for leaking of shockers only. And i am still struggling with that problem. (Spent around[protected]/- Rs, including Service at that time)

                  2. Chain noise: There was some chain noise, they did nothing, but greased the chain, and chain still produces noise. Finally keeping bike for a day with them, they change the oil & battery, but chain problem is still there.

                  3. Bike getting off(No power, Engine stucks @ 0 RPM): After every 2-3 Kms my bike was getting off, they keep the bike, said service also required, Change the damn oil again. This time Change my CHAIN SPROCKET TOO. Keep the bike for 2 days, returned me, saying they have done all test drives, its fine now.
                  Bill costing 1600/- + this time.

                  I took my bike, guess what, when i saw the meter reading, it was moved just 100 mtrs(and the petrol in reserve, though i filled the petrol for 200/- that morning only). I drove the bike, and the same problem. My bike lost all the power after 3-4 Kms again.
                  Dragged the bike, but by that time the service station was closed. And In that 2-3 Kms, the CHAIN NOISE IS STILL THERE, Even after changing the whole chain sprocket kit.


                  I am not a fool, spending my time in getting the bike services,and that too twice every time. Its been real pain now.

                  They refused to give a complaint register, instead gave me a feedback form, which was not having any Name of service center. I am sure, that is going to be torn away and thrown.

                  The Khivraj Bajaj is a mere disappointment, and if i did not get response to my complaints, I am definitely going to court this time.

                  Sorry to say, but bajaj is just loosing the race, getting probiking to india will be a waste, as the mechanics are not even trained to service a 150 CC bike, i wonder what they are going to do with 250 CC ninja.


                  Reference Number with telephonic complaint: CR-51379.
                  Aug 13, 2020
                  Complaint marked as Resolved 
                  This is not only the problem with bajaj, In bangalore I think almost all dealers are same. I am facing same problem with TVS from past 4 years.
                  bangalore sucks in terms of biking.
                  Khivaraj Bajaj - I have finally decided to give up and change my service station. These guyz are least bothered about customer service and satisfaction. Every time they will give a large bill of many spare parts replaced(We can't validate that), and you don't get a feel of a well serviced bike when kick off from their service station.
                  This time, I had to pay 2100/- for the service + spares. The bike was in normal condition before the service. After the service, my bike had troubles with auto start and also it started switching off as soon as I slow down while riding. I have to keep accelerating to make sure, it doesn't turn off.
                  When you go to them with the complaint of faulty service ..they don't bother at all. Instead they say leave your bike, we will give tomorrow(I was there at 10 AM in the morning).
                  Pathetic..pathetic..pathetic..

                  If anybody knows and has experienced a good Bajaj Service Station, please let me know.
                  hai buddy go to RV Bajaj if you want the bajaj or go to Castrol Bike Zone ... thatz really good place to get good servicin ... I am telling by my experience .. I am going to these places ... from last 7-8 yrs its really good place ... RV is in Good Shed Road near Majestic and you can go to any Castrol bike zone service centers which is really good.
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                    SrikantBehura
                    from Chennai, Tamil Nadu
                    Aug 28, 2010
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                    Address: South Delhi, Delhi

                    Dear sir,

                    My complaint for poor service by Ambe Bajaj Service Centre in Devli Mode, Khanpur, New Delhi - 110062.

                    The following problems are facing after Service :-

                    1. What are things are telling to service, they are not doing proprely.

                    2. In all the Service done by Ambe Bajaj ie timely.

                    3. My last service done on 8th August 2010 but today i.e. 28th August 2010 i found the lube Oil has short, means the lube oil only 100 grms available balance has gone or thay are provide the short of oil. I asked the service center goy they told me the piston has problem so piston to be replaced then the problem will be solved.

                    4. I change the Clauch Plate on 28th June 2010 but today i.e. 28th August 2010 i found the Clauch Plate gone damege what is the reason i don't know.

                    My quaries is at the time of service the service men can be alert the customer your bike has so many problem. You resolved these problem. They are not alerting and not give any suggetion but next service onece they are telling so many problem. Please tell me how these problems are taken care.

                    Thx.
                    SRIKANT
                    Aug 13, 2020
                    Complaint marked as Resolved 
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                      keshav26
                      from Bengaluru, Karnataka
                      Aug 27, 2010
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                      Address: Karnataka

                      I broughtPULSAR 135CC in the month of Feb-2010. But there a gap on the petrol tank due to which the water gets into the tank. I gave it to the servicing , he cleaned the tank and gave it. But i facing same problem.
                      Aug 13, 2020
                      Complaint marked as Resolved 
                      very true..
                      I am also facing the same problem of rain water entering into petrol tank from the tank lock which is problematic.


                      I WILL NEVER RE PURCHASE BAJAJ BIKE IN MY LIFE.

                      I hv purchased Pulsar 135LS in April2010 from Delhi Bagga Link(Bike Registration No. DL8S AU 5293 in the name of Vineet Bhatia)
                      After first service was done it created a starting problem.
                      I applied 25-30 kicks every morning to start the bike (Note Self also created a problem with a sudden increase in accelerator)

                      On 3rd Dec2010 3rd sevice done but the problem is now worst.
                      The bike is now taking 30-35 kicks to start.

                      WORST BIKE EVER MADE BY BAJAJ.
                      O SUJJEST EVERYONE NOT TO PURCHASE BAJAJ 135ls BIKE BECAUSE IT HAS LOT OF PROBLEMS WHICH HAS NO SOLUTION .

                      IF anyone wishes to confirm this he can contact me on [protected](Airtel No.)
                      Regards
                      Vineet Bhatia
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                        Mark Culpeper
                        from Delhi, Delhi
                        Aug 27, 2010
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                        Address: West Bengal

                        Dear Sir/Madam,

                        I had purcharsed a Bajaj Pulsar 150 UG 4 on 08 March 2010 from OSL Auto Pvt Ltd Kolkata, dealers in Bajaj Bikes, Bike Registration Number being WB 07 D 1347.

                        Even after the 2 free servicing, the handle bar is still not in alignment despite replacing it twice at the service centre and the front wheel is shaking which is causing disbalance of the bike. It seems like the shock absorbers are not in a straight line. It has become very uncomfortable to ride and unsafe as well. Even the headlight was damaged by the staff washing my bike at the service centre but it was replaced by the service centre. As such the low beam is not appearing on the road but rather the light shines like in high beam and the high beam is shining up in the air.

                        Bajaj Pulsar 150 was my dream bike to possess but now its a nightmare to ride.

                        My 3rd Free Service is due on 08 September 2010. Would greatly appreciate if the service centre is advised to assist me in this case and make my bike perform and operate as new.

                        Thanks & Kind Regards,


                        Mark Culpeper

                        [protected]
                        Aug 13, 2020
                        Complaint marked as Resolved 

                        Pulsar 150 — regarding bike alignment & dealer services

                        alignment of bike is simply pathetic ... bike stops when fuel tank become hot in summer...both are major problems, one gives physical pain and other gives mental ...bike is just 5 months old and dealer dont care about that..
                        abhishek sahu
                        mahoba ( uttar pradesh)
                        [protected]
                        this is the same problem i face with my new pulsar(2010) and the service center in coimbatore(alguindran is now called as JKS) in not treating my bike properly and just complaining me saying that the bike is perfectly alright and it is my driving that is creating the problem...

                        SO. what to do now
                        by sitting on my bike you can feel its improperly balanced and the right part goes lower
                        during driving this creates immense pain and discomfort during driving and finally loss of control...

                        PH:[protected]
                        MOB: [protected]
                        i am purchsed in my bajaj pulsar 150cc.. there is lot of problems in my bike so please replaced new bike for me
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                          Nehadeepak
                          from Mumbai, Maharashtra
                          Aug 26, 2010
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                          Address: Mumbai City, Maharashtra

                          Hi,

                          Good Morning,

                          Bajaj Pulsar : MH04-CX-2495

                          Thanks for the service you guys are been providing, i am very much happy with the service, its just some weeks back i met with an accident, and i thought to give my bike for insurance which i have taken from the bajaj dealer name YASH Motors in Kandivali (w),

                          Promised me that they will be give the vehical within a week which took almost two an half week.

                          Once i got my vehical i was told that the insurance amount will come thorugh a cheque within a week at your home address, and its been 3 weeks and i have not got any reply from Yash Motors, and its not even a small amount.

                          It would be a request, atlest answers are calls, i have tried so many times.

                          Plz help to get the insurance amount at the earliest.

                          Regards,
                          Deepak Wadhwani
                          Aug 13, 2020
                          Complaint marked as Resolved 
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                            D
                            Dharmender Kumar Singh
                            from Delhi, Delhi
                            Aug 23, 2010
                            Resolved
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                            Address: Ghaziabad, Uttar Pradesh

                            Dear Sir/Madam,

                            I (Dharmender Kumar) am working with INDIA TODAY GROUP, I want to register the complaint in favor the SHIVA SCOOTER AGENCY
                            I had purchased PULSAR 180 cc model from SHIVA SCOOTER AGENCY, E-18 ARYA NAGAR GHAZIABAD. The number of Byke is UP-14 AY 5889.
                            I am facing lots of problem at that service centre.
                            yeaterday i leave my motor cycle ( job card no. 43, Dated - 22th August,10) at Shiva Scooter Agency & they did not do the things which i complaint, & the estimate they give me & the bill they give me there is too much difference
                            & when i go there to collect my bike as per their call i received, but i found the bike was not ready & i have to wait for a long time
                            & the person who was there using very abusive language
                            this is not only today story. everytime i have to face such kind of problems
                            & I informed Mr.B.M SINGH at Shiva Scooter ( service manager ) but nothing has been done till now
                            It is too sad i have to deal such kind of person at Shiva Scooter Ageny
                            So i have a special request to please do some needful for the same

                            Waiting for the reply

                            My Best Regards
                            Dharmender
                            INDIA TODAY GROUP
                            [protected]
                            [protected]@idil.com
                            lmi.[protected]@yahoo.com
                            [protected]@yahoo.co.in
                            [protected]@gmail.com
                            l
                            Aug 13, 2020
                            Complaint marked as Resolved 
                            hi, , , i m Ravi verma from near modinagar (Ghazibad) u.p., i m not satishfied by nakul moters near modinagar ghaziabad(u.p.) because i was buy the byke pulsar 150cc from nakul agency near modinagar bt agency owner is not gud person my byke is accident then i do claim insurence company but insurence company is clear the claim[protected].. i m deposite the byke in[protected] bt bjaj owner r not paid the service. i have gone many time and gave many request bt he is not accept he say that company r not ready the head of engen so nhi kr pa rha hu agr maine usse request kre ki mai other bajaj agency se saman la du to usne kha mai kisi bajaj company ko nhi janta hu so i have very disturbed that agency after that i send the mail if ab bhi muje koi responce nhi milta hai, i determined that aj ke bad mai bajaj ki byke nhi purchaid nhi kruga or nhi apni family or frnds mai kisi so advised duga kyoki mare family mai bjaj ki 11 byke hai jisme we were belive the bjaj company bike pr tha bt ab ut cuka hai because we r very disturbe the nakul moter modinagar ghaziabad they r not satisfied the customer that owner of byke they r not paid the gud service my byke no -up14 ap 2315 Ragistration date 5 mar-2008 my contect no [protected], [protected], , , pl, s request sir
                            Sir I'm in Mutharasu from madurai in tamilnadu, I buy a Pulsar 180cc on 30.04.2011 at Balamuruga Automobile, Avaniapuram, Madurai, Tamilnadu. 3 times services no sastified, So my bike is no pickup & our service is very worst, my Pulsar bike is not 180cc. Ref: vehicle chess no MD2DHDJZZA99993, my vehicle No.TN-59, AR-9892 my contact no.[protected]. Plz, suggest me what can i do...i have already spend so much for its servicing and I m not satisfied.
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                              V
                              varun shakya
                              from New Delhi, Delhi
                              Aug 21, 2010
                              Resolved
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                              Address: North West Delhi, Delhi

                              NOTE: Please go through the below chain mail that i copied from my email id:

                              Hi,

                              I waited the whole day on Saturday but i am so much depressed about BAJAJ the way they are dealing. This totally rediculous & unethical. I am sending this mail again hope will do the needfull and contact me on Monday by considering it urgent matter.

                              For more clarification contact to the undersigned

                              Thanks!
                              Varun
                              +91-[protected]
                              +91-[protected]




                              ----- Forwarded Message ----
                              From: varun shakya <[protected]@yahoo.com>
                              To: [protected]@bajajauto.co.in
                              Cc: [protected]@bajajauto.co.in
                              Sent: Fri, 20 August, 2010 4:16:18 PM
                              Subject: Fw: Reference Number is ' CR- 49341 '.


                              Hi,
                               

                              Myself Vaurn Kumar owner of Pulsar 150, m byke is at Royal Bajaj(Peeragarhi) since 29th Aug'10. I have already sent mail at [protected]@bajajauto.co.in but still i am waiting for the reponse nobody is replying on my mail. For more information please go through the below chain mail.

                               

                              This is bring in your notice that my byke is under the extended warranty, there is a person "Mr. Vinay" who prepared the Job sheet for me told me that there is engine issue and whole engine would be overhauled as he was not aware about that my byke is still in warranty. Now when i went there they do only the piston work and change the Cylinder block, it means they cheated and missguided me and they charged me over if it was on paid. I have intimated lots of time that there is a Integrated issue with Royal bajaj.

                               

                              Today when i went there to receive my byke, it was not fully serviced and i intimated to Mr Rathi & Mr. Vinay. for cross chekcing purpose i asked for the performa invoice from Miss Meenakshi but she refused to give me the details of my byke service and told me if you want to details than firstly pay the bill than only you can get the details except warranty parts it means they can sign the warranty requisition from the customer with one part and later on filled the othere warranted part as well(Totally cheating). Actually me byke has the smoke issue, as it is under the warranty they raised the invoice for Rs. 3,841/- which is totally injustice. I raise this smoke issue not in this service but if you audit the job sheet than you would found that how many times i raised this issue and they never adressed this issue. Nobody can't come to know what they are doing with the byke, we are engaged with Bajaj only because of integrity that the customer will not be cheated but that kind of activity abolished the trust on company.

                              Warranty Part: As per the warranty booklet Rear wheel break drum is under warranty and my byke is having the break drum issue and they told me that it is not under warranty.RH Control housing is not working properly and excellator is going back they still not changing the same. earlier it contains the same issue and i had a word with Mr Arora([protected]) Delhi Area Service Manager and they asked the Royal center that it is under the warranty and changed the same than they again cheated me and changed the repaired part, limit is crossed when they scratched my chasis no and charged the new part from Bajaj. If they changed reapired part than there is no need to charge this part from the Bajaj.

                              Today i had a word with Mr Rathi and he was not ready to address me and he told me that you need to pay Rs. 3,841/-, i checked my byke before reaching to Mr Rathi my byke had lots of issue, like chain was sounding, indicator switch was not changed and request him to change that switch and i am sure nobodu cheked the RPM and Pollution. My Oil tank is damaged(Scartched from the Patch Cuss), if anyone see my byke than they come to know it is a new scratch, i use to be cheated from this service centre, i do have the photo of my byke before service and those photgraphs doesn't have these scratches.

                              NOTE: This is my third mail i didn't receive even a single mail from customer service side reagrding my mail except the auto mail for the reference. I also approahed to[protected] & Coporate office no.[protected], 27476151 but nobody was picking my phone.

                              Kindly take the action agains this issue, hope you will do the needfull to prevent me from the mental harrasment, cheatedness will be highly appreciateable.



                              Please send me the Service Department "Escalation Matrix". Because I am seeing any escalation matrix on Bajaj Auto web site :http://www.bajajauto.com/contact_us.asp

                               

                              Thanks!

                              Varun

                              +91-[protected]

                              +91-[protected]





                              ----- Forwarded Message ----
                              From: varun shakya <[protected]@yahoo.com>
                              To: [protected]@bajajauto.co.in
                              Sent: Thu, 12 August, 2010 12:35:50 AM
                              Subject: Fw: Reference Number is ' CR- 49341 '.


                              Hi,

                              Is there any update on given below chain mail?

                              Thanks!
                              Varun



                              ----- Forwarded Message ----
                              From: varun shakya <[protected]@yahoo.com>
                              To: [protected]@bajajauto.co.in
                              Cc: [protected]@yahoo.co.in
                              Sent: Wed, 11 August, 2010 12:01:33 AM
                              Subject: Re: Reference Number is ' CR- 49341 '.


                              Hi,

                              Yesterday, i got a call from "ROYAL BAJAJ" and after discussing everything she promised to revert me after giving the details to her manager, still i am waiting for her call. Please manage to resolve this issue at the earliest. It's my suggestion to availiable some training to the Bajaj service engineers how to build the customer relation otherwise it will impact your future market relation, you have best product but do not impact your market goodwill becuase of just a small thing.

                              Thanks!
                              Varun
                              +91-[protected]
                              +91-[protected]



                              ----- Forwarded Message ----
                              From: varun shakya <[protected]@yahoo.com>
                              To: [protected]@bajajauto.co.in
                              Cc: Anant kumar shakya <[protected]@yahoo.co.in>
                              Sent: Sun, 8 August, 2010 7:54:25 PM
                              Subject: Service Issue wtih Royal Bajaj(Peeragarhi) Engine No: DHGBPE14160, Ch. No. MD2DHDHZZPCE75590


                              Hi,

                              Myself Varun Kumar Owner of Pulsar 150 Reg no. DL4S-BK-1051, Engine No: DHGBPE14160, Ch. No. MD2DHDHZZPCE75590 residing at Sultan Puri New Delhi-86. I purchased this byke in Aug07 with extended warranty, following all the services guided by the Bajaj still i am getting the issue with my engine. I want to bring i your notice that Royal are not servicing Bykes even at par, usually in service they do only the engine oil change do break tight never chekc byke Spartk plug, Battery Pollution etc causes Engine Overhauling issue approx 40% of cases approaches the service center twice thrice after the service which indicate that how they service the Bajaj Product. As you know my byke is in under extended warranty, when a person ask for the aprt replacement under the warranty they use to say they are not under the warranty for eg in my case they told me about the LED back light and right side contril housing but when i approaches to Mr. Arora(Service Area Manager) Mob no. [protected] than they changed the parts after heavy debate and most important they changed the Control housing repaired not the new one & i also informed them regarding this to Royal Service Manager(Mr. Katyal)Mob. No.[protected]. I am Global accountant and i know the Law language that's why i can convince them but think for the prospect of Common mam, my whole familiy is technical bakcground i know very well the technical specification.

                              NOTE: I am sure they changed the repair part and demand from you the new part as they filled the requsition note for the warranty part. Its my suggestion to you that please control your service check specially on weekend becuase they prefer the quantity instead of quality i hope you have a guidline to sevice any Bajaj product.

                              In recent secenario my byke is with them since last 8 days for engine issue and they are not giving the proper reponse regarding my query i.e. as they replaces the repaired part i am facing the same issue apart from Engine.Its my request you to please guide them to deal with customer in a proper way because every byke rider is not able to understand the technical language but in my case i will Sue if they told me that this is not coming under Warranty. My simple funda is i am facing the Engine issue i won't pay anything for any part. Simple thing if the base is faulty than the building can't be in good shape. As my byke is in warrant i need my byke ok.

                              If you have any concern please contact to the undresigend!!!

                              Regards,
                              Varun
                              +91-[protected]
                              +91-[protected]
                              Aug 13, 2020
                              Complaint marked as Resolved 
                              BROTHER I HAVE SAME PROBLEM TO SAME EVERY THING 150 PULSAR MR RATHI SAME AS ITS IS ... BT PUCHASED ON 27/02/08 EXTENDED WARRANTY ALSO 5 DAYS EALIER I PAID 4036/- AMMT THERE ... PISTON CYL KIT AND LOT MORE BT ITS AGAIN SOUNDING ... THIS SUNDAY ... I WILL BE THERRE 12/09/2010...
                              FROM TANPREET SINGH
                              [protected]
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                                A
                                Abhishek Chakraborty
                                from Bhopal, Madhya Pradesh
                                Aug 17, 2010
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                                Address: Durg, Chhattisgarh

                                Sir,
                                Myself Abhishek Chakraborty from Bhilai. Last month that is on July 7, 2010, I bought a new Bajaj Pulsar 135LS. From, the very first day, it is giving me a lot of troubles. The troubles started with a noise making rear chain sprocket. I consulted the showroom to rectify the trouble but they were unable to do that. Now a new problem added, this time one of the two bolts on the silencer head failed and broke down. No accident happened, but it failed automatically. The bike is giving me trouble from the beginning. I need help so that in future other problems are avoided. It has covered 3254 kms as on dated 17th august 2010. Its registration number is CG 07 LU 8365, Chassis no. MD2JDJDZZTCD00668.
                                For any further informations regarding this problem u can contact me at [protected]@gmail.com
                                Aug 13, 2020
                                Complaint marked as Resolved 
                                started in 30-35 kicks & PROBLEMATIC Self start
                                I WILL NEVER RE PURCHASE BAJAJ BIKE IN MY LIFE.

                                I hv purchased Pulsar 135LS in April2010 from Delhi Bagga Link(Bike Registration No. DL8S AU 5293 in the name of Vineet Bhatia)
                                After first service was done it created a starting problem.
                                I applied 25-30 kicks every morning to start the bike (Note Self also created a problem with a sudden increase in accelerator)

                                On 3rd Dec2010 3rd sevice done but the problem is now worst.
                                The bike is now taking 30-35 kicks to start.

                                WORST BIKE EVER MADE BY BAJAJ.
                                O SUJJEST EVERYONE NOT TO PURCHASE BAJAJ 135ls BIKE BECAUSE IT HAS LOT OF PROBLEMS WHICH HAS NO SOLUTION .

                                IF anyone wishes to confirm this he can contact me on [protected](Airtel No.)
                                Regards
                                Vineet Bhatia
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                                  S
                                  satyajeet Singh
                                  from Mumbai, Maharashtra
                                  Aug 17, 2010
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                                  Address: Haridwar, Uttarakhand

                                  Dear Sir,

                                  Since i purchsed my Pulsur 150 CC on 27.07.2010 from Espee Motors , Roorkee it was a nightmare for me, as everytime i took the bike out i need to drag it for Kms. Since i purchased it the total kms i have dragged the bike is around 70kms..It was really a nightmare to me as when ever i start a bike i pray to god "ki aaj nahi drag karna pade".i talked to showroom also & they informed me that it will be ok after 1st service.Yesterday i got my service done at the showroom , but today morning again when i was going to my office i have to drag my bike for around 16 kms, which is really very embarassing.If the new bike gives such problem i can make out what would be the condition after 6 months.
                                  Altogether i have a very bad experience with my Bike Bajaj Pulsur 150 CC.
                                  Please look into it.

                                  Regards
                                  Satyajeet Singh
                                  [protected]
                                  Roorkee
                                  Aug 13, 2020
                                  Complaint marked as Resolved 

                                  Bajaj Pulsar 150cc Bike — Vehicle documents to be returned

                                  My Emi is Completed There Is no Balance Pending. Hence i Request You to Handover my Vehicle

                                  Documents Pledged with you as early as possible
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                                    S
                                    shekhars
                                    from Pilani, Rajasthan
                                    Aug 14, 2010
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                                    Address: Jhunjhunu, Rajasthan

                                    I bought the bike from rohtak (haryana) on 02/03/2010 , its been hardly 3-4 months it started giving itchy noise from rear shock-absorbers. it has its Oil-seal leaked and Front shock-absorbers also giving thud sound. I contacted the customer care and then a mistry from sikar (JM enterprises) reapired only rear shockers it and assured me of fine working, but form the very next it again started making the same noise. And hence all my problems are still unresolved despite of repeated calls to bajaj customer care, all what i get from there is 'assurance' but no solution. Please help.
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
                                    I want the bajaj company to tk this junk back..
                                    i will want to free palser bike i love palser
                                    Dear Sir/Madam,

                                    Good evening. I am Alok Manish from Pondicherry. I have booked Bajaj Pulsar-220 CC, on September 27, 2010. The executive told me that time that you will get your bike within 20 days. But still now I have not get my bike. Again they are telling me to wait for 30 days. I have already passed 1 months. What will I do now. So I am requesting you to resolve the matter as soon as possible. (Akash Showroom, Pondicherry).

                                    Thanking you
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                                      S
                                      saffair
                                      from Panipat, Haryana
                                      Aug 11, 2010
                                      Resolved
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                                      Address: Ludhiana, Punjab

                                      Dear Mr. Rahul Bajaj,
                                      I have seen you on TV shows about lots of wrong policy of indian Govt and some times of foreign countery also. Have you checked up with your company?
                                      A middle class faimly buy two wheeler by any how because of trust of indian company and we are watching from our childhood that one good company is providing services. But i would like to bring in your notice that you are cheating with INdian customer. There is no such strong law india so you people introduce third class product and not even bother about the customer . Do you know that spares of your
                                      scooter name saffair is not at all available there is no service in your authorised service center within a span of 2-3 year. You are sittin in AC big bunglow just wants to do BLA-BLA about compititor but not looking inn your area of service.
                                      Mr. Bajaj just because of this atitude your compnay buisness is going down day by day. You have tasted monopoly buisness and now other brand are providing good product with service so they are growing like any thing.
                                      Mr. Bajaj if at all your company sence some responsiblity for customer then kindly respond other wise. I will wish to god that your compnay situation become just like my scooter. HAMARA BAJAJ ( )
                                      Aug 13, 2020
                                      Complaint marked as Resolved 
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                                        R
                                        ravibhadauria
                                        Aug 10, 2010
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                                        Address: Bangalore, Karnataka

                                        Hi,
                                        i bought Bajaj pulsar 150 from Kalyani Bajaj, mekri circle in 2007.I did not get invoice in 2007. Now I need Invoice for re-registration in chennai.

                                        so I requested for invoice many times to bajaj guys. they are saying,they do not have 2007 record.

                                        Kindly provide me invoice for re-registration.


                                        Ravi
                                        Aug 13, 2020
                                        Complaint marked as Resolved 
                                        Hi,
                                        i bought Bajaj pulsar 220 from Shilpa santosh parab mumbai circle in 2018.I did not get invoice in 2010. Now I need Invoice for re-registration in Goa.

                                        so I requested for invoice many times to bajaj guys. they are saying, they do not have 2018 record.

                                        Kindly provide me invoice for re-registration
                                        please send invoice in below mail rajesh.[protected]@gmail.com
                                        Bike no- MH03CY9842
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