Bajaj Auto Complaints & Reviews

Dear team

I have visited ndm bajaj showroom chandigarh industrial area phase i and taken bajaj avenger cruise bike.

Financed from bajaj finance rs.80000 and paid rs.30000 as down payment on 1 march 2019.

I have given all documents and loan was approved and taken my bike on sunday 2 march 2019.

Today on 8 march 2019 i received a call that they are disbursing my file with pf 2400 and 2000 dealer payout added to my loan amount which was not told to me earlier.

I am ready to pf of 2400 as it's proceesing cost but i itself visited dealership and given documents so i won't pay any commission or payout.

Please close this issue as i have to make payment on early basis.

This is simple misselling as customer was not told about any pf and payout at time of delivery of vehicle and confirmed on disbursal.

Regards
Daniel
[protected]

Dear team

I have a bike pulsur 150 pursaised from trivandrum14th february 2019 and give to my first service to your service centre pioneer he asking rs 590. What is the price of oil changing and why i will pay the over charges.. I have attached bill there is mention paid service rs 118 its cheeting... Pls revert...

This sms also i got
Chassis no md2a11cy4kck25817, first free service is approved. Coupon no is sb14032. Pls show this sms to serv adv at service.

Remeshkumar. P

I bought Bajaj Dominar (REG. NO. UP15CM9192, ENGG NO. JFYCJK01985, CHASIS NO. MD2A67KY4JCK02171) in feb, 2018. I got the second free service of my bike from RNG Motors Kanpur, who eventually made service receipt without doing any service of my bike then i argued with them and cancelled the service documentation and further did my service(second) Society Motors Mcleod Ganj Kanpur, where they did the service but they entered the odometer reading wrong as 112754 Kms in-spite of 11275 Kms and because of that i can't service my bike for the third time for free as all the service centre are refusing for it. I made complaints since two months many times in Society Motors but to no avail. Complaint number which i did via phone on IVR is ISR-495978. This is a very unprofessional and rude response from a very reputed company which is obviously not expected. BAJAJ MOTORS WILL ONLY BE THE ONE WHO IS RESPONSIBLE IF SOMETHING GOES WRONG WITH MY BIKE OR MYSELF. I AM HOPING FOR A VERY QUICK RESPONSE.

We went for service response very bad and service side they given other bills also adding in my bill if i asked then only they removed we given some problems on job card after servicing also same problem my bike so we went next day morning then they solved that also critical position at least bike washing not done after serving still problem is same in my bike oil leaking problem it's very very bad in serving

Raveendrareddy

Hello sir,

I'm sandhya rani veeramachaneni requesting you to cancel my health insurance policy (I don't know my policy number also). They called to my reg. Mobile no.[protected] & explained about policy, but i won't agree. You are deducting rs.1154/- monthly from my account & i don't know the process to cancel my policy till now. I didn't receive any bond or document regarding this issue also & more over they are having fake address (That's not mine). So please i beg you to cancel my policy. Please refund my amount of rs.3462/-. Tanking you.

Yours faithfully,
V. Sandhya rani
Mobile : [protected].

प्रिय महोदय
निवेदन है कि मैंने शील बजाज प्रकाश इन्क्लेव बाईपास रोड आगरा 282005 से अक्टूबर मैं पल्सर 150 बाइक खरीदी थी लेकिन आज तक एजेंसी ने रजिस्ट्रेशन नही कराया जवकि फीस ले ली है जब इस सम्बंध मैं बजाज ऑटो के कस्टमर केयर पे बहुत बार फोन किया लेकिन वो सिर्फ कंप्लेंट्स नोट करते है उसका फ़ीडबैक लेते ही नही। बाइक खरीदे लगभग 5 महीने हो गए लेकिन कही कोई सुनवाई नही हो रही है एजेंसी मालिक भी नही सुनता न ही कंपनी अतः महोदय कृपया मेरी समस्या का समाधान कराने की कृपा करें।
विनय कुमार आगरा

This is to bring to your kind notice the problems faced by me during the purchase of a new bajaj pulser 150cc.
On 25th january 2019 i had been to bajaj susle auto, tirunelveli - vallioor. I paid cash rs.83000/- and booked a bajaj pulser 150cc. The sales person told me the overall cost is rs.83000/-, when i asked him to give me the break-up for rs.79050/-, it was not given clearly to me. 4000rs exceed to me
I went through the statement of accounts, i found...

Sir.

My name virendra pitliya s/o basantilal pitliya. Ratlam.

I buy new bajaj pulsar twin disk bike since 11 feb 2019.
And then i service my bike 1 time on 02.03.2019. But then service i am not setisfy bajaj service..

My bike back wheel tyre crushed on chain cover
And cylenser touching backwheel bolt.

I gone service center today. But they dont have time for service my bike.
They advice you come tomorrow..

I am 3 time got for repair this problem. But not solved my bike problem..

So. I am not setisfy bajaj service.

Note... My bajaj pulsar bike is fully defected

Hi,

I give my bike for service to amba bajaj service center bangalore, when i give my bike then reading was 38960 km now it's only 39962 km and my bike engine seized because of oil they didn't put oil during service and they charged for oil.

Bill no - 1819ser1403069

I need to my bike service because this is your service center fault.

On 22 february 2019 an amount of rs 117 deducted from my sbi account without my consent. The narration is "to transfer p[protected]tr for ddr bajaj-auto". I have no transaction with bajaj-auto i request to credit that amount back to my account and punish them for making such fraudulent debits.
K srikanth
My account no [protected]
Cell [protected]

This is to bring to your kind notice the problems faced by me during the purchase of a new bajaj discover 125cc.
On 11th february 2019 i had been to krishnaa auto, trichy. I paid cash rs.20000/- and booked a bajaj discover 125cc. The sales person told me the overall cost is rs.76800/-, when i asked him to give me the break-up for rs.76800/-, it was not given clearly to me.
On 12th february 2019 i paid the balance amount, the sales person told me “you can take delivery after registration on 13th february 2019. While taking delivery, i went through the statement of accounts, i found that the dealer has charged me excess amount.
As follows:
Sl no: particulars original amount amount charged from me
01 registration fee & life road tax rs.4857/- rs. 4856/-
02 registration fee again collected from me 00 rs. 1840/-
03 compulsory fitment charges rs. 1750/-
03 pdi handling charges rs. 1210/-
Insurance:
Krishnaa auto had charged me rs.5416/-, but the insurance policy says rs.4605/- after much enquiry/argument the excess amount rs. 811/- was refunded to me.
However, when i asked the sales person an explanation on the above charges, he said “the management has asked me to collect from customers”.
He also added that compulsory fitment charges are charged for compulsory extra fittings:
Ie. Sari guard
Front bumper
2 rear view mirrors
But i was told by another staff of krishnaa auto that price includes, 2 rear view mirrors, front bumper, & sari guard.

After 3 days i got a call from krishnaa auto to collect my registration number, so i went to krishnaa auto. Immediately the registration guy demanded rs.200/- towards armed force flag. The approach from the registration department towards customers is “very worst”.

I’m very surprised to know that bajaj auto does not have a check on its dealers, on how they treat their customers, how much they charge the customers for the product that bajaj manufactures. I have also collected the same feedback from 4 other customers who have purchased bajaj motorcycle.

So, i have decided to proceed legally, & publish this episode in all social media.

Thanks & regards

Dr. Wemyss eugine edwine kingsly
[protected]
Trichy

I have been getting threatening calls from amin bajaj, anand, gujarat that they will register a police complaint against me.

I had taken a test drive of rs 200 and during the test drive, i met with a small accident due to the mistake of a truck driver who was driving in front of me and apparently took a turn and came before me.

They are asking me a huge amount for just a small issue. Please look into this matter as this cannot be entertained for long. They even made me to do an agreement on a 100rs stamp paper regarding this matter.

The accident took place about 2 months from now.

Thanking you.

Sir,

I am gokul from kanchipuram, tamilnadu.

I get a auto loan in 2004 for the vehicle tn 21 f 4379 classic no. Duf blf 29374 - engine no. Dum blf 00604. Completed the loan and cancelled the hypothecation with your noc. Now i came to know at this loan is in cibil.

I herewith sent rc book copy with rto hypothecation cancellation.

So, please remove my name in cibil or the steps to remove.

Phone : [protected] mail : [protected]@gmail.com

Thanks
Gokul

Bike - dominar abs
date of purchase:- 12th jan 2019

i have been delivered the bike without the tool kit.

even as of today, i havent got it yet.

when i go to showroom or call them, i have been getting a standard answer - sir, Bajaj peechey se nai bheja toh hum kaha se dey ??

i mean, wow, really Bajaj ?? is this how you treat someone who has bought the flagship/global model ??

i have emailed as well to you guys and what you did the same... replied with customer centric language and advised me to reach out to the dealer directly. why??

I've been forced to write here on the consumer FORUM today after getting ### from you guys.

let me know if you intend to resolve this and if yes, then by when ??

Sir mai 2006 me bajaj platina gadi finance karaya tha uska emi patane ke bad bhi aaj ke date me bakaya rashi 38158 repay bata raha hai. Over due 1290 dikha raha hai cibil kharab ker diya hai written off likha hai jiska matalab difalter kisi bhi bank me loan nahi mil raha hai. 12 year tak itna penalty bada diya gaya hai. Ur na hi ek bhi bar notice nahi bheja hai ur na hi call kiya gaya hai. Please help me. Than you.

Ts09er3895 (Platina 100 es bsiii)-ebony black with silver
Chasis number:md2a76az4gwh29414
Engine number:pfzwgh67507
Date of registratin:31/12/2016
Gundumalla kiran kumar
8-3-228/682 rahamathnagar yousufguda
Hyderabad 500045

Hi team,

I reached out to the service center explained the case with defective bike-defective bore kit and clutch (Our phone conversation previously isr488546)

They did not allow me to meet the manager at the service center
Its again the same old story — they behave like rowdy's

One says i am the manager incharge you can talk to me and listen to me!!
Others says get out your sevice is not valid

Somehow i got them to have a drive and see if its really defective by themselves, they mechanics found its defective

The incharge comes back and says even thought we find the bajaj platina is defect we cant get it fixed here because
His reasons:
1 i got only 3 services at bajaj service center
2i did not get the paid servrice at bajaj service center

The bike is defective engine, every mechanic comes to say its manufacturing defect
They asking me to pay 14000 and say they not responsible for any manufacting defect at service center and need me to pay
I dont have money please hlep

This is my second complaint i am not satisfied with this bike i took ct100b bike in mar 2018 and runs 13000kms and getting more problem and no response from customer care side i am fed up with this bike This is my second complaint i am not satisfied with this bike i took ct100b bike in mar 2018 and runs 13000kms and getting more problem and no response from customer care side i am fed up with this bike

I purchased bajaj dominor abs from an authorized dealer on 20-3-18

My dominar d-400 abs engine had engine oil leakage 5 times from 3 different spots.
1 inside the middle portion of the engine, some bolt was broken and the leakage was happening from the middle part of the lower engine.
2 the leakage started near the magnet.
3 again the leakage was near the magnet.
4 this time it was nearby gear leaver.
5 last but not the least it's again nearby magnet.

It seems like bajaj trained technician is unable to restore the engine. The leakage started from 11, 500 km onward and still leaking whereas bajaj promise warranty of 30, 000 km for dominor d-400 abs i hadn't completed even half of the given warranty period and my motorcycle engine start leaking. I feel my motorcycle engine is a defective piece as because (Refer to no 1 issue) how come a bolt gets broken inside the engine without any outer force if it is so then this is a shameful act by bajaj auto. Bajaj has such a great platform like r&d

I feel like cheated as because nor bajaj or its service center is taking my case seriously even though i am maintaining my motorcycle timely.

Just wanted to know what was my fault i almost spend 1, 80, 000 of my hard earned money for bajaj top model vehicle was this my fault. I am tired of visiting the service center
Fyi i had been visiting the same dealer cum service-center from the beginning auto wheeler's laipuli tinsukia. My motorcycle registration no is as-23-t-6252.

Thanks & regards

Aamir subba
[protected]

Hello sir...My name is Narendra. I had purchased a Pulser 150Dtsi, I am not satisfied with dealer (Society Motors ) service..I am regularly service my Byke with company service centre but I got a tapped sound form chain portion...I asked about the sound from service engineers. He had check and said now it's ok but after sometimes again tapped sound is came..after sometime he said change chain sprocket but I didn't get any sound from chain sprocket..I get the sound from chain and chain cover..also my gear not sifted smoothly from the first day when I purchased my Byke..I told them many times but the problem is same. That's why gearsaft spring break two times...when Byke is running only 22000 KM's...And another thing is company said to change engine oil at 10000 KM's and top-up it 5000 KM's but service centre change it every 3000kms..when I asked about the same then he told engine have been crash early if you have change your engine oil according to company.

I m sumith, using bajaj two wheeler model v15. 21000 km run. Now the rear wheel tyre got bulging. It is very difficult to ride. Kerala (Trivandrum district). Regularly servicing in pioneer service centre. Date of purchase 21.06.2016. Reliance insurance policy no. Is [protected]. Now want to replace the tyre. What is the warranty period for the tyre. Reply as earle as possible. Thank you