Bajaj Electricals Complaints & Reviews

My bajaj mixer stopped working one month ago. It is under 1 years of warranty and i raised a complaint by calling customer care. They s
Told that the motor needed to be replaced.
But since then i did not get any response, though i called customer care multiple times. Every time they say that it would be resolved soon. But nothing happened since the last one month. Can this be looked urgently?...

I have submitted an online complaint that my 10 litre Bajaj Majesty Geyser couldn't heat the water on 17/10/19. Till now no service engg has come to visit my problem..again i complain that no one has come on 21/10/19. After 3 day I got a feedback call from Bajaj electricals and told my concern..but till now no has contacted.i wanted to know that if you can not send a executive to home then what's the way to solve my problem.
It's very bad experience with bajaj service.hope my problem would be solved as early as possible

My name is mir mosaraf ali suddenly stem iron working is stop no light this stem iron please work is soon and my stem iron ready for work please submit my complaint and my house please come my house and work my stem iron i think technical problem my stem iron but please soon work your staff to my house my complaint submitted and please come my home

I have raised a complaint on 13/10/19 complaint no:mum[protected]-1 for my electric kettle. The technician came the next day & took the kettle to the service centre. I called him after 2 days & he says that it is irreparable as the part is unavailable. The company will either replace or refund. Later i was told that i will get replacement after i had continuous follow ups with mr. Taufiq & mr. Sujay. They dont bother to answer calls or return calls or sms. I was promised thrugh sms that i would get the kettle with replacement on 26/10/19. Today both of them are not answering my calls or sms. I have complained this on twitter. I am losing my warranty period. This is the worst and pathetic company i have ever experienced till date. Kindly share the md or chairman email id. Please refund my money.. I am fed up of this service. I will not take the product anymore as the parts are unavailable and the services are pathetic.

My name is mallikarjuna rao p, i have purchased bajaj 1500-watt immersion heater with 16a plug type on 02/10/2019, through amazon seller name is cloudtail india storefront with fssai license no : [protected].
For your information it's been not an 1 month purchasing the immersion heater and it's not working now i spoke with so many people from bajaj but i didn't received proper answers from them. i would really appreciate if you could look into the issue and do the needful.

I have logged the complaint for the sound in bajaj ceiling fan on 16th sep, since then logged complaint 4 times. The technician sujeet kumar visited 4 times but he could not rectify the fan until 30th sep; now he does not attend the phone. Customer care routed to vijay kumar but no response; spoke to saurabh shukla; sent him video of fan 3 times; he assured someone visits but now he also does not pick up phone. Customer care again routed to mr. Baneerjee but no response from his side as well.

I want to understand that if customer care does not have the authority to question the outsourced agency; then whom should customer go and ask for the repairing the fan.

Complaint numbers: 1. Del[protected]; 2. Del[protected]-1; 3. Del[protected]-1; 4. Del[protected]-1

I am swapnil baviskar from pune. I bought Bajaj microwave on[protected] from Bajaj Employees Co-operative credit society, it stopped working within a year . I have launched complain since 1-8-2019, i was promised to be repaired by executive within 3-4 days after visit.I have contacted several times and no service is provided to me, Each time i get a call and they ask me for model number and photo .Every executive just commits me about repairin in 3-4 days. I didnt get warranty card with this product but on box 2 years manufacturers warranty is mentioned.Bajaj Electricals have committed a crime and are committing a crime and such companies are shamfull for this nation.
My contact no is [protected]

We have purchased one bajaj pedestal fan from csd bengal tiger canteen kolkata on 9.6.2019.

The fan was lying fully packed in my house. On 27.07.2019, when i tried to install the fan after opening the sealed pack, i found the one of the blade is broken.

In the warranty card, it is written that warranty of breakage of glass is not covered but not breakage of plastic and that too a brand new unused fan. Such a worst quality that even within one month, blade getting broken and co. Is be fooling and cheating the innocent customers

Even after so many requests the co. Didn't give any heed to my complaint.

The quality of product, after sales warranty is really horrible, it should be brought openly to the public knowledge.

My mother who is a senior citizen has been continuously following up for a chutney jar replacement with your customer service & who so ever has been authorised by bajaj electricals to service the customer. Inspite of repeated assurances, nobody has turned up or called her with any sort of response. Bajaj electricals post sales customer service is pathetic.

Dear sirs
1. I had purchased two exhaust fans in the middle of the year 2017. I had got both these exhaust fans fitted inside my bath rooms, without any exposure to the direct sunlight etc. However, it is been noticed that the upper portion plastic portion of both the fans, the pieces started coming out on touching as if the material had outlived its life. As a result, when i started cleaning both of them, the upper portion had completely come out. It is interesting to mention here that both the fans otherwise are working perfectly but are lying in unused unusable because of the problem mentioned above.

2. It is intimated for the information of the company that one representative from bajaj electrical on my complaint came today afternoon. He outrightly informed that the fans were manufactured in the year 2014 as such they are out of warranty period. I wish to state here that i had bought both of them in the middle of the year 2017. The items must be lying in the waiting store with the company and subsequently in the chain of csd deptt of army, hence both the fans are still under warranty.
3.in view it is requested that the upper portion of both the fans may kindly be given free of cost, the item being under warranty.

With regards
Col subash chander joshi
[protected]

Ek ladki ka phone aaya ki bharti lokpal se radhika bol rahi ho aapne complaint thi, apki maujoda policy me agent code laga hua hai, isliye aapke pass sirf ek option hai ke aap ek nahi policy banwaye aur apka pura paise ek policy se dusree policy me aa jayega aur aap apne policy ko cancel kara lena fir apki account me sara paise aa jaenge, apke pass sirf 3 gante ka vaqt hai, maine online 29900 rupiye online transfer kar diye, jab mai bhari axa ki branch me gaya to pata chala ki vaha user cancel dikha raha hai, aur paise account me transfer kar diye gaye hai

They gave defective peice which started showing problem after two months.
I raised so many complain they are just telling we are following up and let u know.
One executive told me sir your fan will be replaced within one week. But i called back he told sir this is getting approved or so other excuses. I followed up with them so many times but positive responses came.
Complian : hyd[protected]

My details
Subhrajytoti
[protected]

Hi team,

I have bought the bajaj wall fan on 13 july, 2019.

Same day i found that there is a problem in movement.

I have registered the complaint on same day.

Technician visited and informed that the product will change within 2-3 days as he was not able to repair.

Now the situation is no one resolve my issue and problem still remains unresolved. Attaching the invoice for your reference.

Kindly help me to get this resolve.

Thanks & regards,
Abhishek garg
[protected]

We have purchased bajaj new shakti gl storage water heater 10 ltr in https://shop.bajajelectricals.com on july 10 2019 and we have paid our payment through net banking, here is our id
Order id bel001b1347727, after calling so many times to customer care also, problem is not resolved, after writing complaint here, they simply responded that item is not in stock, we will refund your amount, this is the second time i am writing here, till now the amount is not refunded. We have ordered water heater on 10th july 2019 and paid full amount in advance through net banking, till now[protected] amount is not refunded.

Compliant no. 17774908

Sir,
After repeated request to your customer care executives there is no response from your side regarding my above complaint.
They are provided mobile numbers to contact for repair the fan but no one has responding. 3 days before a lady has received my call and she assumed that your mechanic will reach within 3 days. But no one has came till date. Iam requesting you from 16.06.19 and today is 28.06.19.

I think bajaj people are not interested in take care of their customer.

If you can please help.

My bajaj mixer stopped working one month ago. It is under 5 years of warranty and i raised a complaint by calling customer care. They sent a guy who told that the motor needed to be replaced.
But since then i did not get any response, though i called customer care multiple times. Every time they say that it would be resolved soon. But nothing happened since the last one month. Can this be looked urgently?

Twice complaints have been raised. The visiting technician checked the same and intimated that the motor needs to be replaced and would return with the motor the next day. Two weeks have gone past. On calling, he promises to visit the next day. The fan is under warranty, the details have been provided to the technician. Complaint numbers are PUN[protected] dated 11 June 19 and PUN[protected] dated 22 May 19. Mobile used for calling is [protected].

Hi, This is Alok. I Bought Bajaj Electric Rice Cooker with Model Bajaj Majesty RC X5 in Flipkart on 8th March 2019.Recently on 6th May 2019 Rice Cooker Got Faulty and Not Working. Then I Raise a Complaint to Bajaj Service Team. But, Response is Very Bad. Saying that will Resolve in 3 Days. Still No one is Responding.

Very Bad Experience with Bajaj Electricals.
Need Support to get it Cleared.
Thanks

I am feeling sorry for purchasing a Bajaj electric rice cooker. It is more than one year is over, but I can say confidently that we have hardly used for one month continuously. Yesterday I lodged a complaint 4th time. Previously I never lodged complaints on any product with this frequency. If I have d chance to advise customers I will advise them not to purchase Bajaj electric cooker. After sales home service is there means I thought of in another way. I never expected that I need to book complaint every month. Thank you

I have log a call for cooling issue. From my registered mobile no.[protected]. Service engi visit @ home after 3 days from the date of complaint and he fit the new machine and charge 650 from me. same day machin working stopped and i have call him and asking for change it But from more than 6 days neither bajaj engi visit @ home or Bajaj call centre and area service head respond on it.

Very poor service I have seen from Bajaj.