[Resolved] Bajaj Electricals — Stay away from this one

pavan_call

Jul 28, 2014

Address: Bangalore, Karnataka

I have bought Bajaj Shakti 25 L Water Heater from online bajaj site i.e http://shop.bajajelectricals.com/.

Here it said installation of the geyser is free for my pin code.So after receiving the product I have called for the same with complaint ID:: 5156887

They said they would be visiting and do the installation in 2 working days.

Now its four days and when I have called customer care they gave me two numbers and asked me to check with them i.e home care electricals - [protected] / [protected]

None was picking calls and the other number was wrong number which some person has picked.But the same number was double confirmed by customer care.

Now I am pissed off calling customer care since the same happened over 6 times and every time I get weird responses.

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Aug 14, 2020

Complaint marked as Resolved

Bajaj Electricals customer support has been notified about the posted complaint.

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Comments

Bajaj Electricals Customer Care

from Mumbai, Maharashtra

Jul 28, 2014

Verified Support

Dear Customer,

We have forwarded your complaint to the concern department and they will revert to you shortly.

Thanks and Regards,
Bajaj Electricals.

pavan_call

Jul 30, 2014

Hi There

I have got the same response from customer care as well.The complaint was made on 21st and now its 30th.
No response till now. Customer care always responds we have forwarded your complaint to concerned department and our executive will visit in 2 working days.

Nothing really happens apart from this.

Thanks and Regards,
Pavan

rubhamohan

from Delhi, Delhi

Jun 9, 2016