Bajaj Finance Complaints & Reviews

Respected Concern Persona,

My name is Anand khot, , My EMI Card No.[protected]. My card is temporary blocked. I request you please activate my card. This is not a good customer service. You people blocked my card without any prior intimation. I did not receive any prior massage regarding the same. This is a very disgusting service. I speak to your representative, he told me that my card is blocked t. On the same issue, before the thing happening, I called your representative and ask him regarding the same, she told me your card will not be blocked. This is not my good service experience with Bajaj Finance Customer serving team. You should well trend your team before let them handle any call.

Kindly resolve this issue.

Thanks.

anand khot
[protected]

I have taken a Blue star AC no model no :B0-3CNHW12CAFU & SNO:BO-3CNHW12CAFU16A10366 on 30/12/2016 through Bajaj Fin Service in kurnool town.
The bajaj representative without my knowledge has included extended warranty for 2 years for the product and when i recalculated the emi he then explained about the extended warranty cost included in the emi.

When i asked to cancel it . he was rude and told at this point i can only convert the extended warrenty from 2 years to 1 year.

This is very cheap trick played on customers.

Hi,

My loan account number is 401DPF24318769, I paid my emi online 15 December 2016 for my December 2016 month but you have again deducted my emi from my bank account on 16 December 2016, now you have my two emi amounts for the month of December, please give me a call back at [protected] to explain how you are going to refund it or what needs to be done now, its urgent

Hello,

I Yogan Lakhan wring this complain to give you insight about a incident which I am facing since last 30days +.
I went to a mobile shop named Sona Mobile in kalyaninagar on 21st Nov 2016 to buy a mobile of OPPO that time the owner swiped my card and disbursed 17990rs from my EMI card. Was trying to apply scheme of 0% down-payment. But the scheme was not available then I didn"t took the mobile. On 3rd dec 2016 I visit the shop to reimburse the amount but he wasn"t able to get it done. Then later on the shop owner gave me the number of Mr. Sameer Sharan(Contact no -[protected]) Bajaj Finserv executive to solve the query it"s been 20 days I am following him he every day, he says that he is in home town but the amount will be reimbursed in few hours but till date it"s not done. He have forced me to write this complain please solve my problem. I believe that Bajaj Finserv as being big brand but they are have pathetic customer service.Mr. Sameer Sharan has wasted so much of my time and money in travelling. Bajaj finserv has no use of there customer service line because the waiting time is more than an hour.

Yogan Lakhan

Ref:[protected]
To whomsoever it may concern,

I have noticed a debit of rs 99.00 from my account dated 28 december 2016 paid to bajaj finance against the above ref number. I'm shocked asi have no such relation or account with bajaj finance and so i would like immediate action to be taken to refund the money back to my account without any further delay. No further payment should be takebn without my knowledge. Please explain on what grounds the payment has been taken from my account.

This is Arun Kumar customer id 10227652, mobile number [protected].

I have been charged for Rs 99 from my bank account as annual fees for EMI Card issued issued by Bajaj Finance in Nov 2013.

I have already complained that i have never received any card, so block the card ASAP. Bajaj Finance didn't block the card nor re-issued and later increased card limit.

Now Bajaj Finance charged annual fees from my BANK ACCOUNT. Which is not acceptable and they are not authorized to make any transaction from my bank account without approval.

Please revert this amount with in within my bank account and als close EMI CARD ASAP.

It looks like high level FRAUD done by Bajaj Finance and they are accumulating Millions of rupees without spending anything.

I had been receiving SMS regularly from Bajaj Finance Ltd (Now Bajaj Finserv) stating that my loan is already completed. To my best of knowledge now I have no loans with BFL.
I had complained them many times and every time I get a ready-made reply stating that my complaints will be resolved in 48 hours. But nothing happened. The complaint form available in their website (www.bajafinserv.in) is useless and the Submit button never works.
Their Customer care number[protected] is not accessible. Wonder what is happening to this company...
Now, I request to please stop promotional sms & call from bajaj finance on my mobile no. [protected] with immediate effect

I want to complaint for bajaj finance as they are continuously putting ecs payment on same account for the month of dec 2016
I know that i have bounced the emi of the date 3rd dec 2016, and i know it has to be paid in the same month, and i have done it too.
But its not the way to push for the payment, now i m facing account issue because of it i got the loss of 1499/- rs., why should i bare it?
The reason of payment getting bounce was my mother got admitted due to heart attack at hospital, all of the money was paid by me to the hospital, was not having much money to pay the installment. If you want i have the hospital bills also.
I have discussed the same condition with call centre person too.
And from the date of 16th i was in communcation with mr. Mote - [protected] collection person. And i paid the emi amount on 22nd dec 16 noon 12.30. With receipt no[protected].
I know bajaj finance don't know that, but is it right to harass customer by putting continuously ecs check in customers bank?
I want repay by them whatever the charges i have got minus (1499/-) in my bank account because of them & ensure this would not happen again.
And due to bajaj finace record, i am and old customer to them.
I have cleared all of the loans taken from them... Now because of this behaviour it would be my last loan for them...
Please check the photos i have given.

My bank account details -
Sagar kishor landge
Hdfc bank - [protected]
Ahakar nagar branch, pune

My contact details - [protected]
Mahindra & mahindra,
Misem towers,
19/2 off karve road,
Erandwane, pune.
411004

I purchased a smartphone make samsung galaxy s7 edge through bajaj finance. Now i find that another product naming "digital fone safe 404dfs1413760" is tagged to my loan account.
I mailed to the company to remove this product from my a/c. But they didn't pay any heed rather deducted the 1st installment of emi for this unwanted product. Iam astonished for such action of this reputed company.
Now, i request to you please raise the complain to this compay and resolve the matter so that i don't loose any money. Ishall remain grateful to you.
Thank you,
Faheem ahmed

Sir/madam i got a loan from u r good company after deductions Rs 1, 06, 887 /-
on 9th Aug-2016 and will be deducted Rs.5058/- every month from Sep-2016.
EMI amount was deducting time to time every month from my SBI account, i received a phone from u r Recovery person that i am a Defaulter and not paying EMI in time, please check my bank statement and u people confirm it, because i am fed up with your persons and i am going to proceed Legally. My details- SHAIK KASSIM VALLI, Flat no:101, tower-5, Happy homes, Upperpally X roads. my contact no:[protected]/[protected],

Thanks & regads,

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ConsumerComplaints.in › Bajaj Finance › Bajaj Finance — Loan Recovery fake calls
Bajaj Finance — Loan Recovery fake calls

1 Review
Ch Charush on Dec 24, 2016
Mark as Resolved

I was take personal for start some business from bajaj finance rupees of 74000/-.. I was paid 7 EMI without any problem. After 7th EMI I was call to bajaj company for clear my principle amount then they said me my principle amount is 86000/- I was shocked not I said I'll not pay a single rupees. I was ask for settlement they said 40, 000/- in single time. I said I don't have money then I got call from fake number He said I'm SHO of Delhi and calling from Tees hazari court and talking like hell & harass me then he called my mother's number and talking with her same language and same tone. I got call from [protected] this number he is abusing me.

I was take personal for start some business from bajaj finance rupees of 74000/-.. I was paid 7 emi without any problem. After 7th emi i was call to bajaj company for clear my principle amount then they said me my principle amount is 86000/- i was shocked not i said i'll not pay a single rupees. I was ask for settlement they said 40, 000/- in single time. I said i don't have money then i got call from fake number he said i'm sho of delhi and calling from tees hazari court and talking like hell & harass me. I got call from [protected] this number he is abusing me.

I got call from you daily 7-8 times and the moment i saw the no, i got pissed to the top. Note down my no and stop calling me else in future even if i heard your name i wont go for any of your product. Even any product with a name bajaj associated to that. You pissed me more than anyone in last 10 years of mobile usage. Im so pissed that i want to change my mobile operator if they give me guarantee i wont get calls from you. My no is [protected]. Stop calling me and dont call me ever.

Dear sir /Madam

1)At Friday 09/12/2016 i have a call from head office goregan (Mumbai) that my EMI have bounce due to insufficient balance. also 259/- + 259/-+259 = 777& 1209 Rs Total - 1986 amount has be deducted from account .from starting of EMI(27/06/2016) i have paid 5 all EMI manually also intimate to office and mailing on this ID([protected]@bajajfineserve.in).

2)my request is that no any call or any per-intimation to deducting EMI from account has being yet received on Mumbai office or any. just mailing on this ID .

As continues follow-up taken from my side till problem not solved.

I have taken 3 durable goods loan and and there is default in sept ecs kotak my loan due date is every 5th of month
'
in kotak mahindra bank debited rs. 11565.93 un dec month and

rs. 4300 in sept oct month as ecs charges

in oct month bank balance sufficient to take over ecs but ecs is returned by with out reason for this also they had charged ecs return

for defauulted ecs i have given as cash including bouncing ch rs. 350 each

Kindly go through this post patiently as i am a very disappointed and harassed customer of Bajaj finance.
I hold 2 Bajaj finance consumer electronics loan

1 Home theatre (Lan id - 4020CD[protected]
2 Led tv (i don't remember the lan id)

I purchased extended warranty for both the products.

Case I :
--------
I had bought led tv worth 1.5 lac with 2 year extended warranty (rs8700) for the product which already had 3 years company warranty. But the document which i got was having the period which was overlapping with company warranty. .thus the extended warranty was a waste for me ..i took this issue to the Bajaj executive (mr sanjay)of radhika sales, Pimple Saudagar, Pune..for 6 months he kept on telling that the issue will be resolved soon ..but it dint..at last I went and submitted cancelation form to get my extended warranty money back..he took it but no action was done on that..I messaged him clearly that m going to withheld the installation amount if it is not resolved now..still no action.

At last, not having any other option, i stopped funding my bank account balance to stop the ECS payment when only the last instalment was remaining.
This instalment Was being with held purposely to attract the attention of concerned person as I failed to do the same through my mails and personal visit on the store.
After reducing my bank balance below minimum maintainable amount, withdrawal failed and the charge was levied on my account..it happened countless number of times. .means i paid thousands of rs just as penalty even more than the amount of remaining instalment till date.

Case II :
[protected]
I purchased an extended warranty of rs1500 along with the home theatre for which i never got the documents neither it is motioned anywhere on the sites..its just like i never purchased it..
I contacted customer care several times regarding the same and in return i got rubbish and totally useless replies.
Heights of stupidity is that they sent me extended warranty certificate of my other loan account..
You can check the communication records to go through the resolution provided by your executives.
I mailed the customer care executive in the vijay sales of pimple saudagar, Pune branch (Mr Sachin )regarding the same issue but never got reply from him.i visited the store twice to complaint but just got his words that it will be resolved soon. But never got any resolution. He simply dint bother to reply my mails.

Finally i got call from Bajaj person to pay the due..i told them very clearly that until unless my issue will be resolved i am not going to pay money..as soon as the issue is settled i ll pay the due myself. He agreed on the same and promised to settle it. but still no action and on top of that ECS withdrawal attempt was made again making 0 balance in my bank account.
I have reported the matter to Mr.Pritam of Bajaj finance also who followed me for clearing the installment. But i did not get any solution.
This is a true form of fraud and stubborn nature of Bajaj finance have suffered enough losses already and i am not going to pay for something which I have not got.

Please be advised that i am abroad now and cant visit the office physically. If i were in india I would have definitely taken this issue to legal doorsteps.
Please don’t suggest anything like call on some number or email to someone..because they are useless and i don't have time for all these anymore. I want the resolution directly on this mail . feel free to forward this mail to any concern person who can really provide solution on the same.

Now i do have the option to abandon my bank account due to this issue but I would like to suggest that i have no intention to withheld any loan amount and want get rid of this loan as soon as possible.

Action i expect to be taken from your side :

1 I demand the extra money on the name of "Extended Warranty" which is taken from me to be reduced from my final instalment amount and suggest the remaining amount. I will pay it at a go and close this loan at once.

2 I don’t want any further ECS withdrawal attempt on my account. Please Stop this ECS immediately as there is no balance in my account, no use of making ECS withdrawals. I want to pay the amounts directly.

Hoping to see a proper resolution in timely fashion.

Thanks,
Parag

This is to inform you that I have taken bajaj finance personal loan (Loan Number:4040PL[protected] on 28/10/2015, Now I would like to foreclosure the loan as per the below email stating that foreclosure charges is applicable 4.60% when I took personal loan as per the executive or manager who called for loan they said there is foreclosure charges I trusted them and took the loan, There is no proper or prior intimation about foreclosure charges, Help me to pay my outstanding loan amount without any foreclosure charges.

I am so irritated with your phone calls that it pisses me off as I see ur numbers. Trust me if you disturb your valuable customers so much, they won't be loyal to your brand.my no is [protected]. I am determined that if this doesn't stop, I will complain to consumer forum.

These guys keeps calling my cell phone, irrespective time and just automated call where if fails to connect any agent to tell them to stop auto calling feature.

Thank you

Am dr. Shanker k iyer. One mr dipesh with his boss had come home 28/11/2017 for providing a doctors loan. They filled up all papers took signatures and photos and after repeated enquiries said loan not passed. I had given copies of bank statement as well as pan card as also my daughters photos as co applicant. On asking back for photos dipesh the executrive claims it requres service charges. Does baja charge service chrges for returning photos? Kindly ensure photo is not misused.
With regards
Shanker k iyer
[protected]
[protected]
Vardaan, nilamkunj society
P. O. Shaha alam
Maninagar
Ahmedabad

Dear sir, i am try the new loan from Bajaj Finance but i cant get it because my cibil is -1 and i am enquiry my old finance. my old loan are close in 2011 payment history updated so overall cibil score is god so how cant takes the new loan from bajaj finance please give my the stroung reasion thanking you

Khogeshwar Chhatriya

From - Raipur (Chhattisgarh)

M- [protected]