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Bajaj Finance Complaints & Reviews

www.bajajfinserv.in

1

Updated: May 2, 2026

Complaints 4673

Resolved

678

Unresolved

3995

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Bajaj Finance reviews & complaints page 171

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Address: Mumbai City, Maharashtra, 400059

My name is jayesh naik. lan Id -4050 PL 19485155 Loan Amount 1, 00.000/-.
Before apply loan I am continuously confirm for loan interest details to Mr. Sanjay Bhadavalkar ID No.-BA06920 & also Customer care. person.

Both said that I clear my loan with in a year than I have no interest, mean 0% interest . I continuously ask them for different different sentence like i paid by EMI 40, 000/- than what amount balance they said 60, 000/- both amount without interest paid with in year . I repeatedly ask them for confirmation also ask him that please said any hidden charges but they said no charges or interest because of my past record is good that's why I have offer.

Now Completed 9 mount of EMI I contact to branch for clear My Loan. By EMI I Clear Amount of Rs. 37, 980/- balance is Rs. 62, 020/-. But now bajaj finance sakinaka Branch give me statement for balance Amount Rs. 87, 000/-.It is SHOCKING. I contacted Mr. Sanjay Relation Manager & also Contacted Mr. Vinod Manager But now Mr. Sanjay lie to me that he not said any without interest or Within year loan clear confirmation .

Please help me out of all this, I am not ready to pay almost 25, 000/- extra of my Loan Amount. Kindly revert back to me immediately. mail Id [protected]@gmail.com

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S

Suřéndřá Sðŋu

from Surat, Gujarat

Dec 5, 2016

Daily 5 to 6 times phone calls and messages from bajaj finserve end [protected], 402, 407 comes regarding to take loan. I am not interested to take loan . So please stop the same if not than i shall move to consumer court. My mobile no .[protected]

S

SAN Singh

from Patiala, Punjab

Dec 5, 2016

Can't reach to your customer care executive. I want to talk to your customer care executive.

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Address: New Delhi, Delhi, 110051

I want to cancel my extended warranty policy no.OG[protected]-00571614 for my IFB fully automatic washing machine.
Kindly do the same as early as possible, so that it will not include in my first EMI
Which is starting from December.

Thanks

With regard
Ekta Sarin
[protected]

This is my second reminder to your company for cancelation of my policy number OG[protected]-00571614.
YOU COMPANY DIDN'T RESPOND MY MAIL .
IF WITHIN 2 DAYS THERE IS NO RESPONSE, I WILL GO FOR ANOTHER WAY

EKTA SARIN

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J

Jahanur Hoque

from Mumbai, Maharashtra

Nov 28, 2016

I m not able to log in my account. My mobile no. [protected] & my loan no. L2WTEZ03065847. Please send my my registration number & my date of bird to my mobile number as soon as possible. Thank u.

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Address: New Delhi, Delhi, 110058

I have taken loan from bajaj finserve against AC for amount Rs 22, 000 in month of june, 2016 .There is some problem in thier system due to which my bank deny the auto payment for bajaj and For this, I have already provide my bank details along with new crossed check in the past.However, they did nothing!!I have been paying in cash receipt .I have all proof with me in form of receipt.

Here is loan details :4010CD24069607

Yesterday, on 23/nov/2016 I received a threatening call from them, some one pretend as a POLICE INSPECTOR from MUMBAI and ask me call another number who behave as legal lawyer .They said, we have filled a arrest warnt and take legal against against me .

I have upload the whole conversation on you tube.please listen and take necessary action against them

call as POLICE WALA- Mobile Number used [protected]/[protected] :https://www.youtube.com/watch?v=7uhvuOZBtGg

call as Lawyer - Mobile No. used :[protected] :https://www.youtube.com/watch?v=wYIDwWp_hVQ

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M

Manju18

from Tirupati, Andhra Pradesh

Nov 28, 2016

Hi sir we are not requid and intrest about ur extended warnty .. ur exutive very irritat about do extended warnty what is this is depend on customers interest... why u r exutivs demanding customers...manjunatth([protected])

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Address: Mumbai City, Maharashtra, 400058

I have an extended warranty for my lg tv. My service request was denied due to non availability of dealer's invoice. The tv was financed by bajaj and the extended warranty bought at the time of the purchase.

Extended warranty document was presented to the technician visiting home was told that it stands no credibility without the dealer invoice. Don't understand why would a company deny a document issued by itself & trust something outside.

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Address: New Delhi, Delhi, 110007

Website: www.bajajfinserv.in/finance

Dear Sir,

My self saurabh sain and my loan no is 4010pl00188018, i take this loan in 2012 i pay your installment regulry but suddenly my job is no more and i am not able to pay in mean while you take legal action and put case on me, t i present in court now after 3 years i get new job but your collection agent Mr Rahul Rathor ( [protected][protected] call me and giving me abuse, they also call in my office reception girl same giving abuse to her and many other thing, then i talk with your guy he said settle this i said ok but he giving me amount 34600 to pay in one short now i am not abl to pay in one short, in one short i can pay only 20 k orin 6 emi if you want to settle in this amount kindly contact me .and plz call to your guy if he talk me again like this i will go to police and file a fir against you and your guy.
i have all recordings for proof.

saurabh sain
[protected]

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R

Rahul Bawiskar

Nov 25, 2016

I Want know my 1st installment date

Y

yogendratomar

from Mumbai, Maharashtra

Nov 25, 2016

Sir i m yogendra singh tomar my email id [protected]@gmail.com and mobile number is [protected] is submit my profile but login time is process is in valid . plz solve my problem

V

vsawant

from Mumbai, Maharashtra

Nov 28, 2016

Hi,

This is to inform you that My loan account no . 405PST23683247 and two time debited loan amount in my account so please request refund the same.
mobile -[protected]

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Address: Faridabad, Haryana, 121001

Name - Chetan Sharma

Phone - [protected]

Address- 5B/20 NIT Faridabad.

Email - [protected]@gmail.com

I have not ask for your BFL Card. You have sent a card at my location and without any information how can you deduct your annual card charges from my account. Kindly look into this matter and please donot use my bank account for any transaction without my notice. Otherwise i have to take a legal action against this. As i am not entitle to any amount to you

Nov 23, 2016

Updated by Chetan18003 Bajaj Finance — BFL Card annual charges

1 Review
Ch Chetan18003 on Nov 23, 2016 Mark as Resolved

Name - Chetan Sharma

Phone - [protected]

Address- 5B/20 NIT Faridabad.

Email - [protected]@gmail.com

I have not ask for your BFL Card. You have sent a card at my location and without any information how can you deduct your annual card charges from my account. Kindly look into this matter and please donot use my bank account for any transaction without my notice. Otherwise i have to take a legal action against this. As i am not entitle to any amount to you

Nov 23, 2016

Updated by Chetan18003 20 Oct 2016 BFL EMICARD ANNUAL FEE-BF[protected] 20 Oct 2016 99.00 156, 504.66

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N

Ng_nitingupta

from Surat, Gujarat

Nov 28, 2016

I continue to get junk calls from Bajaj Finance inspite of me telling them that I do not have any requirements.

M

manojshalu

from New Delhi, Delhi

Nov 28, 2016

My emi card no, is [protected] is blocked, kindly unblocked this because some one used wrong password that is why my card is blocked
kindly sort out my problem i have to purchase something for daughter birthday to day its urgent pl help

S

Shweta Khaniwale

from Pune, Maharashtra

May 29, 2018

Name - Shweta Khaniwale

Address- Pune

Email - shweta.[protected]@gmail.com

I have not ask for your BFL Card and did not receive the card as well. Without any information how can you deduct your annual card charges from my account. Kindly look into this matter and please do not use my bank account for any transaction without my notice. Otherwise i have to take a legal action against this. As i am not entitle to any amount to you

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Address: New Delhi, Delhi, 110043

Dear Team,

I am not aware regarding my bounce charges regarding my loan no 4010CD11478011.

muje koi message receive nhi hua iske regarding or meri emi complete hone k baad b kafi tym tak muje koi msg ya intimation nhi diya gya. or i have recieved a call ki mera bouncing charges pending hai 6658.

But mai is amount ko afford ni kr skta or agar muje phle iske regarding inform kiya jata toh mai us tym isko emi k sath pay krdeta.

So please help me regarding the same.

Regards,

Govind

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H

hkvadher

from Mumbai, Maharashtra

Nov 24, 2016

Daily 5 to 6 times phone calls & messages from bajaj finserve end, regarding to take loan. I am not interested to take loan . So please stop the same if not than i shall move to consumer court. My mobile no .[protected].
STOP ALL CALLS & MESSAGES

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Address: 411021

I have been getting continuous calls over past several months regarding loan requirements. I DO NOT NEED ANY.

Kindly take a note of my number - [protected]
Please remove from your call, sms and mailers list FOREVER.

23/11/16 sms received from - [protected] to call Deepak [protected]
Call received 22/11/16- [protected]
call received 21/11/[protected]

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S

shekarbhl1

from Lucknow, Uttar Pradesh

Nov 23, 2016

Helo sir my Emi card no rescued my mobile number no registered no help costumer care plz help 4 time contact costumer care no response so plz help thank u

D

Dipali Dhavalikar

from Roha, Maharashtra

Nov 23, 2016

I don't no my account no. My loan is still nil. i want statement . Loan name is dipali dhavalikar. loan installment Rs.2802/-

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Address: Coimbatore, Tamil Nadu, 641048

The person called me through phone and fixed an appointment.He told that he will be coming and explain the details about the loan. But the guy who came to my home was drunked and he was rude to us. He talked vulgar words. As we didn't signed the contract he did all this. So kindly check the details and take action against the marketing guy and do needful to me.

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Address: Ahmedabad, Gujarat, 382350

I am so irritated with your phone calls that it pisses me off as i see ur numbers. Trust me if you disturb your valuable customers so much, they won't be loyal to your brand.my no is [protected]. I am determined that if this doesn't stop, i will complain to consumer forum. Specially when i do my important work and eagerly waiting for some important phone calls, your calls come and feel throw mobile phone. If this will not stop asap will go and complain for mentally harassment...

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Address: Bangalore, Karnataka, 560078

Website: bajajfinserv.in

I'd like highlight company's non transparent policy and illogical pilicy of charging processing fee on loan approved amount.

My original salaried loan request was for 2 Lac and the loan amount was approved as 2 Lac only however I've received only 1, 94000/- in hand and remaining amount was charged by Bajaj as processing fee worth of 6000.

Ideally, customer to pay EMI on the amount received in hand therefore EMI should be calculated on 1.94 Lac but to my surprise they have added processing back to the principal amount and calulated future EMIs on the same. Also they have added insurance amount to principle amount which was tagged to the loan to secure it. Needless to say that thing increased ny monthly EMI exorbitantly...when asked to cancel the insurance, they had adjusted the amount very badly...when asking for calculation they said to contact HDFC...WHY should i ask then if you have sold the product????

Bajaj didn't take responsibility regarding transparency of possible charges tagged with the loan...and customer service representative are there to give most ridiculous services you'd ever received from any service industry...

I'm going to foreclose my loan and would suggest to all that please do not go to Bajaj for loan services at all...they are cheaters of the industry...

Nov 18, 2016

Updated by medatwal Is any help is provided here ?

Nov 18, 2016

Updated by medatwal I'd like to highlight company's illogical policy of charging processing fee on approved loan amount.

My original salaried loan amount was approved for 2 Lac however I'd received only 1.94 Lac in hand stating that 6K was charges due to processing fee. (That's alright as of now) Later they had tagged on Insurance also to the loan to secure the future loan amount...however to my SURPRISE that they had added these two amounts to my principal amount and increased in unnecessarily resulting increased EMI per month...

I have been trying to get logical answer to my only question that if Bajaj has already charged processing fee while not giving my requested amount of 2 Lac in my hand then why they are again adding this charges to the principal amount...It is utterly ridiculous that they also understand that its wrong and still cant do anything about it...exceptions are made in this world all the time but certainly not for common people but only for powerful ones...

Also when I asked to cancel the Insurance for 10271 which was given for 5 years, It was settled only for 3500/- for using it for only 5 month...when asked about the calculation they said to contact HDFC...WHY THE HELL I SHOULD CONTACT THEM WHEN YOU SOLD ME THIS RIDICULOUS POLICY ????

And top of that their customer service representatives are superbly ridiculous...they talk to you like today they are going to resolve any of your Issue but doesn't even bother as soon as they hung the call up...

I'd like to say to beware of these CHEATERS...DO NOT GO TO BAJAJ for any kind of loan...its a Non Banking Financial Company and will charge more than what regular bank charges...BAJAJ SUCKS...

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Address: Ghaziabad, Uttar Pradesh, 201001

Website: consumer product loan

Dear sir/ Mam,
i have received a mail for ac no. 4810CD30518538 from bajaj fin. for purchase of Consumer Durable /samsun movenmc28h5023ak/tl grossloan 13500.
i have never visit any where for purchase of above item and i did not apply for any loan from bajaj fin serv. but they are sending mail for loan.Please search who has taken loan from bajaj finserv. i did not purchase any item on credit.

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Address: 560028

Bajaj Finserv — EMI Card Inactive

Dear Concern Person,

I m also happy if you activate my EMI card & i[censored] r not active please allow me if i want in future i take consumer durable loan from your company if i illgible so your company not reject.or one more thing i want to share with you please Delate my name in CIBIl if there show of the reson of Cheque Bounce Record from that tenure period because you accept it that fault from your side not my side that's why i m said that thing.

I m waiting for right justice and i want to continue relation with your company.

Thanks & Regards,
joel chettri
[protected]

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Address: Jammu, Jammu and Kashmir, 180004

Website: [email protected]

I have bought the ac in the month of oct'16 and i have paid all charges required for the card formation
On dated 16.11.16 i have observed that the amount of rs 115 has been deducted from my account as mentioned above in the subject. I do not understand that why the above mentioned amount has been deducted as already i have paid the additional amount for the charges of the emi card and i do not get my card till now.

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R

Reshma Panchal

from Mumbai, Maharashtra

Nov 17, 2016

Dear sir/Mam

Yesterday i had apply for EMI card also payment debited from my bank account.

But yet i have not recvd any payment confirmation and also EMI card status

Pls help me to get EMI card.

and also let me know when it delivered at my home address.

Thanking you,

Pranali Panchal

[protected]

A

Akshata N

from Mumbai, Maharashtra

May 16, 2017

Bajaj Finance — Deduction of amount from my account info: bajaj fin mndtvrfchgs APR-17

I have bought the Hitachi AC from Reliance digital in the month of April 2017 and i have paid all the charges required for the card formation.

On dated 16.05.17 I have observed that the amount of Rs.115 has been debited from my account as mentioned above. I do not understand that, why the above mentioned amount has been deducted as already I have paid the additional amount for the charges of the EMI card and I do not get my card till now.

Please let me know what are these charges exactly.

A

akshay1431

from Chirala, Andhra Pradesh

May 18, 2017

For what reason ppl deducted money I don't understand can anyone help with this

G

Gourav23

from Indore, Madhya Pradesh

Aug 26, 2017

I have bought the Laptop in the month of July 17 and i have paid all charges required for the card formation
and processing charges at the time of laptop purchasing. i have observed that the amount of rs 118 has been deducted from my account as mentioned above in the subject. I do not understand that why the above mentioned amount has been deducted as already i have paid the additional amount for the charges of the emi card and i do not get my card till now.

P

pradip1709

from Mumbai, Maharashtra

Dec 25, 2017

I have bought the Fridge in the month of Nov 17 and i have paid all charges required for the card formation
and processing charges at the time of purchasing. i have observed that the amount of rs 118 has been deducted from my account as mentioned above in the subject. I do not understand that why the above mentioned amount has been deducted as already i have paid the additional amount for the charges of the emi card and i do not get my card till now.

Y

yogi d

from Hyderabad, Telangana

Mar 16, 2018

Hello! Your A/c no. 668298 has been debited by Rs. 118 on 16Mar18. The A/c balance is Rs. 731.44. Info: BAJAJFIN_MNDTVRFCHGS_FEB18.

What are this charges, please clear it off me to [protected], [protected].

Or else to
[protected]@gmail.com

S

Sreebindu

from Mumbai, Maharashtra

Mar 21, 2018

I have also lost 115 rs, debited from by account, BAJAJFIN_MNDTVRFCHGS_JAN17 . Never used the EMI card from past 9 months. Daylight robbery?

W

Williams Willee

from Kannangad, Kerala

Apr 13, 2018

Hi sir,

I would like to lodge a complaint as I have charged Rs. 118 on 13 April 2018 by Bajaj Finserv. I’m not sure why they are charging the customer without a proper reason or authorisation. Please advise.

S

sanjoy saha1

from Kolkata, West Bengal

May 16, 2018

118 inr deduction from my account info: BAJAJFIN_MNDTVRFCHGS_Apr18.

I have bought the refrigerator in the month of April 2018
Today (dated 15/05/2018) amount of Rs 118 has been deducted from my account as deduction of amount from my account info:BAJAJFIN_MNDTVRFCHGS_Apr18.
I do not understand that why the above mentioned amount has been deducted .

Arrange to credit this amount in my account. Ans reply why this has been deducted??

Sanjoy Saha
Ph No [protected]
email: [protected]@yahoo.co.in

P

priyankar bhowmik

from Bhubaneshwar, Odisha

Feb 13, 2019

Hello! Your A/c no. 270489 has been debited by Rs. 118 on 13Feb19. Info: BAJAJFIN_MNDTVRFCHGS_JAN19

Why tge charges are duducted. For not any reason.
It 8s affecring in my loan amoun. Then why it is charging.
Processing fees i given in beging
Rly me the details.
[protected]@gmail.com

P

pkarmokar

from Mumbai, Maharashtra

Sep 13, 2019

I also had a deducion of 118 from my account

As per their schedule of charge, it says - does that mean they get a print at their end and charge us??

Statement of Account Print at Branches

Rs 118 Per Instance

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Address: 411015

Website: [email protected]

Bajajfinance extra insurance was added without any confirmation from me, i have raised the concern on facebook as well but i got one standard reply that customer care team will get back at the earliest. Its been 2 days and no one contacted me. I have no idea whether this is reaching to the concerned team or not. I am also heading customer service and the way bajaj works is unacceptable. I have checked the ceo profile on linkedin mr. Tapan singhel and he will be the last person i will contact. I have raised the concern on twitter, facebook and now on consumer complaints. On top of that i have got the my car insurance renewed from bajaj this year and on getting the insurance from company they have added new clause of welcome policy which was not informed to me at the time of sales. If this is the culture and methodology bajaj is following to reach their sales target than it has to be changed

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Address: 560076

Such a pathetic customer service the worst IVR call flows with no option to reach out to a customer rep . It is so annoying to listen to long options . This ain't the first time we are facing this issue with bajaj Finance!! It is constantly happening with no assurance for good CE.! Worst part is your motto is not to give a good CE instead to focus only on money making . MONEY EXTRACTERS. I am filing a case in the consumer court and I'll make sure Your company pay back every penny I have paid for the warranty.

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B

balister

from Chandigarh, Chandigarh

Nov 15, 2016

Res sir./madam...

Plz check and tell me why my card block..
My card no. Is
[protected]

from
balister rawal

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Address: 400709

My name is atik mushtak patel .My EMI Card No. [protected] . My card is temporary blocked. I request you please activate my card.And my mobile No update.My old mobile No:[protected].And my new mobile No:[protected] please activate my blocked emi card and update my mobile No.This is not a good customer service.Your people block my emi card without any prior intimation.I did not recieve any prior massege regarding the same.This is a very disgusting service.I speake to your representative, he told me that my emi card is blocked due to only one time my PDC bounce.please activate my emi card.

Nov 15, 2016

qaisarsk's response no

Nov 15, 2016

qaisarsk's response No update

Nov 15, 2016

qaisarsk's response Dear Customer, please keep the following documents ready to activate your Bajaj Finserv EMI Card - Address proof, Government issued photo ID proof, 1 passport size photo & 1 Cancelled Cheque.

Date 1 11 2016

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V

Vaniyar Anandr

from Jamnagar, Gujarat

Nov 14, 2016

Pleasa unblock my emi card as per my account is been cleared . My name is ANAND.R.VANNIAR

B

Bhupi sidhu

from Patiala, Punjab

Nov 17, 2016

Dear sir/mam, I have forget my username and password, and my bajaj card is not receive bcoz Your employee said 3 moths after ur card in your hand. Plz reward this answer by mail.
([protected]@gmail.com) Kindly check out my old username and password otherwise, plz send me new username and password. Regards Jaswant Kaur, [protected].

Q

qaisarsk

Nov 21, 2016

Dear KHAISAR, We have received Rs.399 towards your Bajaj Finserv EMI Card fee. Your EMI Card will be dispatched soon along with your gift vouchers worth Rs.1601. Regards, Bajaj Finserv.

O

Obulapu Venkat

from Vijayawada, Andhra Pradesh

Nov 13, 2017

Dear sir/madam's.
My name is obulapu venkataiah. My EMI card no:[protected].My card is temporarly blocked. I request you please active my card.

B

bpuri

from Gurgaon, Haryana

Jul 4, 2018

I have lost my bajaj EMI card- I need to block it to avoid misuse.

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Address: New Delhi, Delhi, 110046

Dear Team,
I am contacted too many timing your customer care for activating my card, after submitting all documents to the courier team who come for deliver emi card. After I submitted all documents at your Delhi branch again you didn't activate my card.
Why are you taking so much time for this.
My card details are mention below:
Experia id#37160042
Card no#[protected]

Plz activate my card immediately.
Thanks & Regards
Pankaj Kumar karnatak
Mob:[protected], [protected]

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A

Anilsingh07

from Delhi, Delhi

Nov 14, 2016

Hello, My EMI card is showing blocked, I never even used then why is it blocked? My car number is [protected] and my Name is Anil SIngh. If you cannot Unblock it then issue me new card. I need to purchase an electronic item from your website.

S

shailendra niwate

from Mumbai, Maharashtra

Nov 15, 2016

I m ujjwala gandhere my loan ac na 405DPF27127592 this ac Ecs is bounce so please provide me same person my mob [protected] /[protected]

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Address: 144001

Bajajfinemi-bf[protected] extra insurance was added without any confirmation from me, i have raised the concern on facebook as well but i got one standard reply that customer care team will get back at the earliest. Its been 2 days and no one contacted me. I have no idea whether this is reaching to the concerned team or not. I am also heading customer service and the way bajaj works is unacceptable. I have checked the ceo profile on linkedin mr. Tapan singhel and he will be the last person i will contact. I have raised the concern on twitter, facebook and now on consumer complaints. On top of that i have got the my car insurance renewed from bajaj this year and on getting the insurance from company they have added new clause of welcome policy which was not informed to me at the time of sales. If this is the culture and methodology bajaj is following to reach their sales target than it has to be changed

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S

Shiva Kumar keshavamurthy

from Tumkur, Karnataka

Nov 14, 2016

Dear sir / madam,

Kindly send my laptop loan account statement.
Details are given bellow.

Name-Keshavamurthy MS
Mob no-[protected]
DOB-27/05/1990
Loan a/c nom- 404DPF22698683
Email id- [protected]@gmail.com

Reg,
Keshava.
[protected].

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Address: 600092

Website: bajajfinserv.in/Personal-Loan

I bought an air conditioner through bajaj finance may 2012 through EMI. And it was closed already. i have never applied for this EMI card loan or EMI Card. I find Rs. 99 amount is detected from my ICICI bank account(personal account without my permission.

Loan ID - 7966199

despite several remainders to stop, i am getting sms and emails in my personal number and email id which i have registered at the time of 2012. this is something which i have not expected. Please look into this immediately.

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A

ayub2281

from Ahmedabad, Gujarat

Nov 14, 2016

Dear Sir,
this is ansari mohd ayub from ahmedabad, I have lost my mobile number and password..I am not able to login and see how much loan amount is left or its is completed please update my user id and password to my new contact number-[protected].thank you.

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