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Updated: Jul 17, 2025
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Bajaj Finance reviews & complaints page 171

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M
medatwal
from Kolkata, West Bengal
Nov 18, 2016
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Address: Bangalore, Karnataka, 560078
Website: bajajfinserv.in

I'd like highlight company's non transparent policy and illogical pilicy of charging processing fee on loan approved amount.

My original salaried loan request was for 2 Lac and the loan amount was approved as 2 Lac only however I've received only 1, 94000/- in hand and remaining amount was charged by Bajaj as processing fee worth of 6000.

Ideally, customer to pay EMI on the amount received in hand therefore EMI should be calculated on 1.94 Lac but to my surprise they have added processing back to the principal amount and calulated future EMIs on the same. Also they have added insurance amount to principle amount which was tagged to the loan to secure it. Needless to say that thing increased ny monthly EMI exorbitantly...when asked to cancel the insurance, they had adjusted the amount very badly...when asking for calculation they said to contact HDFC...WHY should i ask then if you have sold the product????

Bajaj didn't take responsibility regarding transparency of possible charges tagged with the loan...and customer service representative are there to give most ridiculous services you'd ever received from any service industry...

I'm going to foreclose my loan and would suggest to all that please do not go to Bajaj for loan services at all...they are cheaters of the industry...
Nov 18, 2016
Updated by medatwal Is any help is provided here ?
Nov 18, 2016
Updated by medatwal I'd like to highlight company's illogical policy of charging processing fee on approved loan amount.

My original salaried loan amount was approved for 2 Lac however I'd received only 1.94 Lac in hand stating that 6K was charges due to processing fee. (That's alright as of now) Later they had tagged on Insurance also to the loan to secure the future loan amount...however to my SURPRISE that they had added these two amounts to my principal amount and increased in unnecessarily resulting increased EMI per month...

I have been trying to get logical answer to my only question that if Bajaj has already charged processing fee while not giving my requested amount of 2 Lac in my hand then why they are again adding this charges to the principal amount...It is utterly ridiculous that they also understand that its wrong and still cant do anything about it...exceptions are made in this world all the time but certainly not for common people but only for powerful ones...

Also when I asked to cancel the Insurance for 10271 which was given for 5 years, It was settled only for 3500/- for using it for only 5 month...when asked about the calculation they said to contact HDFC...WHY THE HELL I SHOULD CONTACT THEM WHEN YOU SOLD ME THIS RIDICULOUS POLICY ????

And top of that their customer service representatives are superbly ridiculous...they talk to you like today they are going to resolve any of your Issue but doesn't even bother as soon as they hung the call up...

I'd like to say to beware of these CHEATERS...DO NOT GO TO BAJAJ for any kind of loan...its a Non Banking Financial Company and will charge more than what regular bank charges...BAJAJ SUCKS...
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    C
    CA Nand Bansal
    from Delhi, Delhi
    Nov 18, 2016
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    Address: Ghaziabad, Uttar Pradesh, 201001
    Website: consumer product loan

    Dear sir/ Mam,
    i have received a mail for ac no. 4810CD30518538 from bajaj fin. for purchase of Consumer Durable /samsun movenmc28h5023ak/tl grossloan 13500.
    i have never visit any where for purchase of above item and i did not apply for any loan from bajaj fin serv. but they are sending mail for loan.Please search who has taken loan from bajaj finserv. i did not purchase any item on credit.
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      C
      chefjoel77
      Nov 18, 2016
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      Address: 560028

      Bajaj Finserv — EMI Card Inactive


      Dear Concern Person,

      I m also happy if you activate my EMI card & i[censored] r not active please allow me if i want in future i take consumer durable loan from your company if i illgible so your company not reject.or one more thing i want to share with you please Delate my name in CIBIl if there show of the reson of Cheque Bounce Record from that tenure period because you accept it that fault from your side not my side that's why i m said that thing.

      I m waiting for right justice and i want to continue relation with your company.

      Thanks & Regards,
      joel chettri
      [protected]
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        @vikas123
        from Mohali, Punjab
        Nov 16, 2016
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        Address: Jammu, Jammu and Kashmir, 180004
        Website: [email protected]

        I have bought the ac in the month of oct'16 and i have paid all charges required for the card formation
        On dated 16.11.16 i have observed that the amount of rs 115 has been deducted from my account as mentioned above in the subject. I do not understand that why the above mentioned amount has been deducted as already i have paid the additional amount for the charges of the emi card and i do not get my card till now.
        View replies
        Dear sir/Mam

        Yesterday i had apply for EMI card also payment debited from my bank account.

        But yet i have not recvd any payment confirmation and also EMI card status

        Pls help me to get EMI card.

        and also let me know when it delivered at my home address.

        Thanking you,

        Pranali Panchal

        [protected]
        Reply
        Bajaj Finance — Deduction of amount from my account info: bajaj fin mndtvrfchgs APR-17

        I have bought the Hitachi AC from Reliance digital in the month of April 2017 and i have paid all the charges required for the card formation.

        On dated 16.05.17 I have observed that the amount of Rs.115 has been debited from my account as mentioned above. I do not understand that, why the above mentioned amount has been deducted as already I have paid the additional amount for the charges of the EMI card and I do not get my card till now.

        Please let me know what are these charges exactly.
        Reply
        For what reason ppl deducted money I don't understand can anyone help with this

        Deduction of amount from my account info: bajaj fin mndtvrfchgs oct-16 - Comment #2733388 - Image #0
        Reply
        I have bought the Laptop in the month of July 17 and i have paid all charges required for the card formation
        and processing charges at the time of laptop purchasing. i have observed that the amount of rs 118 has been deducted from my account as mentioned above in the subject. I do not understand that why the above mentioned amount has been deducted as already i have paid the additional amount for the charges of the emi card and i do not get my card till now.

        Deduction of amount from my account info: bajaj fin mndtvrfchgs oct-16 - Comment #2831032 - Image #0
        Reply
        I have bought the Fridge in the month of Nov 17 and i have paid all charges required for the card formation
        and processing charges at the time of purchasing. i have observed that the amount of rs 118 has been deducted from my account as mentioned above in the subject. I do not understand that why the above mentioned amount has been deducted as already i have paid the additional amount for the charges of the emi card and i do not get my card till now.
        Reply
        Hello! Your A/c no. 668298 has been debited by Rs. 118 on 16Mar18. The A/c balance is Rs. 731.44. Info: BAJAJFIN_MNDTVRFCHGS_FEB18.

        What are this charges, please clear it off me to [protected], [protected].

        Or else to
        [protected]@gmail.com
        Reply
        I have also lost 115 rs, debited from by account, BAJAJFIN_MNDTVRFCHGS_JAN17 . Never used the EMI card from past 9 months. Daylight robbery?
        Reply
        Hi sir,

        I would like to lodge a complaint as I have charged Rs. 118 on 13 April 2018 by Bajaj Finserv. I’m not sure why they are charging the customer without a proper reason or authorisation. Please advise.

        Deduction of amount from my account info: bajaj fin mndtvrfchgs oct-16 - Comment #3067811 - Image #0
        Reply
        118 inr deduction from my account info: BAJAJFIN_MNDTVRFCHGS_Apr18.

        I have bought the refrigerator in the month of April 2018
        Today (dated 15/05/2018) amount of Rs 118 has been deducted from my account as deduction of amount from my account info:BAJAJFIN_MNDTVRFCHGS_Apr18.
        I do not understand that why the above mentioned amount has been deducted .

        Arrange to credit this amount in my account. Ans reply why this has been deducted??

        Sanjoy Saha
        Ph No [protected]
        email: [protected]@yahoo.co.in
        Reply
        Hello! Your A/c no. 270489 has been debited by Rs. 118 on 13Feb19. Info: BAJAJFIN_MNDTVRFCHGS_JAN19

        Why tge charges are duducted. For not any reason.
        It 8s affecring in my loan amoun. Then why it is charging.
        Processing fees i given in beging
        Rly me the details.
        [protected]@gmail.com
        Reply
        I also had a deducion of 118 from my account

        As per their schedule of charge, it says - does that mean they get a print at their end and charge us??

        Statement of Account Print at Branches

        Rs 118 Per Instance
        Reply
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          M
          more nilesh
          from Nashik, Maharashtra
          Nov 14, 2016
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          Address: 411015
          Website: [email protected]

          Bajajfinance extra insurance was added without any confirmation from me, i have raised the concern on facebook as well but i got one standard reply that customer care team will get back at the earliest. Its been 2 days and no one contacted me. I have no idea whether this is reaching to the concerned team or not. I am also heading customer service and the way bajaj works is unacceptable. I have checked the ceo profile on linkedin mr. Tapan singhel and he will be the last person i will contact. I have raised the concern on twitter, facebook and now on consumer complaints. On top of that i have got the my car insurance renewed from bajaj this year and on getting the insurance from company they have added new clause of welcome policy which was not informed to me at the time of sales. If this is the culture and methodology bajaj is following to reach their sales target than it has to be changed
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            J
            Jogi manjunath
            from Bengaluru, Karnataka
            Nov 14, 2016
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            Address: 560076

            Such a pathetic customer service the worst IVR call flows with no option to reach out to a customer rep . It is so annoying to listen to long options . This ain't the first time we are facing this issue with bajaj Finance!! It is constantly happening with no assurance for good CE.! Worst part is your motto is not to give a good CE instead to focus only on money making . MONEY EXTRACTERS. I am filing a case in the consumer court and I'll make sure Your company pay back every penny I have paid for the warranty.
            View replies
            Res sir./madam...

            Plz check and tell me why my card block..
            My card no. Is
            [protected]

            from
            balister rawal
            Reply
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              A
              Azmanpatel
              from Mumbai, Maharashtra
              Nov 12, 2016
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              Address: 400709

              My name is atik mushtak patel .My EMI Card No. [protected] . My card is temporary blocked. I request you please activate my card.And my mobile No update.My old mobile No:[protected].And my new mobile No:[protected] please activate my blocked emi card and update my mobile No.This is not a good customer service.Your people block my emi card without any prior intimation.I did not recieve any prior massege regarding the same.This is a very disgusting service.I speake to your representative, he told me that my emi card is blocked due to only one time my PDC bounce.please activate my emi card.
              Nov 15, 2016
              qaisarsk's response               no
              Nov 15, 2016
              qaisarsk's response               No update
              Nov 15, 2016
              qaisarsk's response               Dear Customer, please keep the following documents ready to activate your Bajaj Finserv EMI Card - Address proof, Government issued photo ID proof, 1 passport size photo & 1 Cancelled Cheque.

              Date 1 11 2016
              View replies
              Pleasa unblock my emi card as per my account is been cleared . My name is ANAND.R.VANNIAR
              Reply
              Dear sir/mam, I have forget my username and password, and my bajaj card is not receive bcoz Your employee said 3 moths after ur card in your hand. Plz reward this answer by mail.
              ([protected]@gmail.com) Kindly check out my old username and password otherwise, plz send me new username and password. Regards Jaswant Kaur, [protected].
              Reply
              Dear KHAISAR, We have received Rs.399 towards your Bajaj Finserv EMI Card fee. Your EMI Card will be dispatched soon along with your gift vouchers worth Rs.1601. Regards, Bajaj Finserv.
              Reply
              Dear sir/madam's.
              My name is obulapu venkataiah. My EMI card no:[protected].My card is temporarly blocked. I request you please active my card.
              Reply
              I have lost my bajaj EMI card- I need to block it to avoid misuse.
              Reply
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                P
                Pankaj Kumar Karnatak
                from Noida, Uttar Pradesh
                Nov 12, 2016
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                Address: New Delhi, Delhi, 110046

                Dear Team,
                I am contacted too many timing your customer care for activating my card, after submitting all documents to the courier team who come for deliver emi card. After I submitted all documents at your Delhi branch again you didn't activate my card.
                Why are you taking so much time for this.
                My card details are mention below:
                Experia id#37160042
                Card no#[protected]

                Plz activate my card immediately.
                Thanks & Regards
                Pankaj Kumar karnatak
                Mob:[protected], [protected]
                View replies
                Hello, My EMI card is showing blocked, I never even used then why is it blocked? My car number is [protected] and my Name is Anil SIngh. If you cannot Unblock it then issue me new card. I need to purchase an electronic item from your website.
                Reply
                I m ujjwala gandhere my loan ac na 405DPF27127592 this ac Ecs is bounce so please provide me same person my mob [protected] /[protected]
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                  R
                  rishabhsharma5353
                  from Chennai, Tamil Nadu
                  Nov 11, 2016
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                  Address: 144001

                  Bajajfinemi-bf[protected] extra insurance was added without any confirmation from me, i have raised the concern on facebook as well but i got one standard reply that customer care team will get back at the earliest. Its been 2 days and no one contacted me. I have no idea whether this is reaching to the concerned team or not. I am also heading customer service and the way bajaj works is unacceptable. I have checked the ceo profile on linkedin mr. Tapan singhel and he will be the last person i will contact. I have raised the concern on twitter, facebook and now on consumer complaints. On top of that i have got the my car insurance renewed from bajaj this year and on getting the insurance from company they have added new clause of welcome policy which was not informed to me at the time of sales. If this is the culture and methodology bajaj is following to reach their sales target than it has to be changed
                  View replies
                  Dear sir / madam,

                  Kindly send my laptop loan account statement.
                  Details are given bellow.

                  Name-Keshavamurthy MS
                  Mob no-[protected]
                  DOB-27/05/1990
                  Loan a/c nom- 404DPF22698683
                  Email id- [protected]@gmail.com

                  Reg,
                  Keshava.
                  [protected].
                  Reply
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                    J
                    josephmailme
                    from Bengaluru, Karnataka
                    Nov 11, 2016
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                    Address: 600092
                    Website: bajajfinserv.in/Personal-Loan

                    I bought an air conditioner through bajaj finance may 2012 through EMI. And it was closed already. i have never applied for this EMI card loan or EMI Card. I find Rs. 99 amount is detected from my ICICI bank account(personal account without my permission.

                    Loan ID - 7966199

                    despite several remainders to stop, i am getting sms and emails in my personal number and email id which i have registered at the time of 2012. this is something which i have not expected. Please look into this immediately.
                    View replies
                    Dear Sir,
                    this is ansari mohd ayub from ahmedabad, I have lost my mobile number and password..I am not able to login and see how much loan amount is left or its is completed please update my user id and password to my new contact number-[protected].thank you.
                    Reply
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                      P
                      prof mridula
                      from Rajkot, Gujarat
                      Nov 9, 2016
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                      Address: 462039

                      Dear sir,

                      This is an urgent grievence regarding unauthorised transfer of money from my bank account No [protected]. The Pass book entries of these transfers are as follows :

                      1. 19.9.16 P[protected] Tr for DDR BAJAJ AUTO Rs 99/-
                      Transfer To CASH MANAGEMENT PRODUC

                      2. 05.11.16 P[protected] Tr for DDR BAJAJ AUTO Rs 3500/-
                      Transfer To CASH MANAGEMENT PRODUC

                      Since these transfers are completely unauthorised and therefore fraudulent, it is requested to please refund the amount immediately and stop any further such transfer.

                      I have just now also talked to your tollfree no of customer care but no help and redressal is forthcoming.

                      The EMail Id : [protected]@bajajauto.co.in also appears to be non functional. Is not Recognised while trying to send email on this address !!!

                      A copy of this mail is also being submitted in Cyber Crime Thana of Bhopal.

                      Thanks and regards
                      Prof Mridula Saxena
                      Bhopal, Madhya Pradesh
                      [protected]
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                        N
                        Nagendra B
                        from Hyderabad, Telangana
                        Nov 9, 2016
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                        Address: Hyderabad, Andhra Pradesh, 500055

                        I am b. nagendra (emi card no: [protected]-bajaj fin serv)
                        We purchased 1no I phone, last year. We paid all EMI's thru SBI my personal account. Once again you can check my paying details. But still my emi (above the bajaj finserv card blocked. We are trying to purchase new things but no use with this card. so many times i called customer care and met the show room peoples but no response. Hence we request you please unblock / resolve my issue as earliest. shoping festivals ahead.
                        Nov 04, 2016
                        Sathishuma's response                         Card miss
                        View replies
                        Card miss so I apply in new card
                        Reply
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                          R
                          Rakesh9007
                          from Mumbai, Maharashtra
                          Nov 8, 2016
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                          CPP Digital Fone Safe

                          Address: Kolkata, West Bengal, 700006
                          Website: www.bajajfinserv.in

                          I purchased an i phone from through Bajaj Finance and after 2 months of repayment of EMI I find that there is an additional amount is being deducted from my account which is not tolerable for a forgery. The loan account which is being added to my bajaj profile is 410DFS26220191. Kindly resolve the problem as soon as possible.

                          Thanks

                          Regards
                          Rakesh Jaiswal...
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                          Leelani
                          from Mumbai, Maharashtra
                          Nov 8, 2016
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                          Address: Jaipur, Rajasthan, 302002
                          Website: Na.

                          Damaged Part Received By Delear Ganesham Gaurav Tower Jaipur On 6th October 2016. Dealer is not resolving it now.. Although contacted by Mr. Rakesh Saini In Bajaj Finserv Jaipur office but he also didn't give any solution rather then he provide a fake id of himself to provide the details. I'll not pay any single emi now. Please help and take an action asap.
                          View replies
                          Hi Team, I am getting 4-5 calls daily related to pre approved loans. I dont require loan right now. Please stop the calls right away or i need to go legally against the firm. My Number [protected].
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                            D
                            dbublu
                            from Kolkata, West Bengal
                            Nov 8, 2016
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                            Address: Kolkata, West Bengal

                            I, Swarup Dutta.Mobile no.[protected], informing that I have no loan in Bajaj Finance limited or any other Bajaj company in India. But since 4-5 months every week, sms and phone calls irritated, disgusted and displeased me.Some phone calls threatened me.Also they debited Rs.2320/- from my Chinsurah SBI account. Further today one sms from Bajaj finance limited threatened me to pay Rs2360/-, against loan account no:410p23967976, i[censored]npaid, take legal step.So this is fully irritable and intolerance attitude . If this matter will not stop within one week, then I will go to consumer court.
                            Nov 09, 2016
                            Updated by dbublu                             My self, Swarup Dutta informing you that since 4-5 months phone calls and sms irritated, disgusted for an illigal and fraud loan imposing upon me and continue threatening to repay that fake loan (loan a/c no.410LIP[protected] which I never taken from bajaj finance ltd or any other bajaj company in india.So I have decided if no action will taken within 7 days by bajaj finance for these fake loan, I will directly go to consumer coart for taking legal action.
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                              R
                              Ronny Patel
                              from Bengaluru, Karnataka
                              Nov 7, 2016
                              Feb 26, 2025
                              This thread was updated on Feb 26, 2025
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                              Address: Bangalore, Karnataka, 560075

                              I am rampatel - i applied for emi card & made a payment of 399. Thru net-banking.

                              I received my emi card however it's not working. For (Online shopping / out lets) says invalid card number. May i know how it is possible? Where you sent a emi card with my name on my residence address.?

                              Trying to reach so call customer service center no[protected] which is not a toll free// i end up calling them coz internal phone balance.

                              As per emi form my customer id is 38369474 why its says wrong number & when i received emi card i dialed from my registered phone number 97*8 for 4 digit pin which i received in seconds.

                              I want an update asap or your office address. With contact person details.

                              Waiting for your reply.
                              Nov 07, 2016
                              Updated by Ronny Patel                               When I called their customer care number[protected]for EMI cards) /[protected]for all other loans), there is no option to speak with their support representative. Also, I registered the complaint on their email id [protected]@bajajfinserv.in, [protected]@bajajfinserv.in, [protected]@bajajfinserv.in the only thing I received is the ticket number SRN07466272 .
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                                9
                                9839251
                                from Delhi, Delhi
                                Nov 7, 2016
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                                Address: Chennai, Tamil Nadu, 600044

                                Hai,
                                i am C. AROKIADOSS, residing at chromepet, chennai, tamilnadu, i lost my bajaj emi card last year. my customer ID - 9839251. How i will get bajaj emi card immediatly, how to apply ? how to contact ? have any chennai customer number ?, please tell ? because we want to purchase to household things.
                                Thanking you,
                                C. AROKIADOSS[protected],
                                MAIL ID : [protected]@YAHOO.COM
                                View replies
                                I am an account holder in bajaj finance and i get atleast 5 calls everyday offering me some loan. Please disable this automated phone calling to my number-[protected].
                                Reply
                                Dear Sir/ mam

                                I am Sugacini K. residing at Dindigul i have lost my Bajaj EMI card. I don't know my Customer ID:. Kindly tell me how to apply & procedure.
                                Contact No: [protected]
                                Email id: sasha.[protected]@gmail.com
                                Kindly tell me the Customer Care No of Dindigul.
                                Reply
                                I, Avijit Das, have lost my EMI Card on 17.03.17. My EMI Card no [protected]. Customer ID 14139278. Pleas block the card so that nobody can use the card.
                                Reply
                                I am Sudesh rajeshirke and I have loss. my emi card since 1 year my first regester was [protected] has close now and new number is [protected] so please contact me
                                Reply
                                My name is sunilkumar. S
                                Lost my emi card
                                Login Id is 14148940
                                Mail Id [protected]@gmail.com
                                Please do needful
                                Reply
                                I am kumara sankar V. residing at chennai i have lost my Bajaj EMI card. I don't know my Customer ID:. Kindly tell me how to apply & procedure.
                                Contact No: [protected]
                                Email id: [protected]@gmail.com
                                .
                                Reply
                                sir, / madam with regards i wish to inform you that i have lost my card which you have send i even did not open it i have given complaint last month 5th and it is dispatched on 6th till today i have not received to also i have complained and they told that it is dispatched already so please see that my card will reach me as soon as possible
                                one more thing is that my cell no have changed previous number [protected] present no is [protected] so please kindly upgrade my phone number and inform me i am waiting for the same and oblige
                                thanking you
                                from
                                yadavasimha guruvugari
                                [protected]
                                Reply
                                My name is Abdul Wazid
                                Lost my emi card
                                Phone no: [protected]
                                Please do needful
                                Reply
                                I am Sonia Anthony. residing at Delhi i have lost my Bajaj EMI card. I don't know my Customer ID:. Kindly tell me how to apply & procedure.
                                Contact No: [protected]
                                Email id:[protected]@gmail.com
                                Reply
                                Loss my bajaj emi card please issue new card online apply my card no [protected]
                                Reply
                                Hai,
                                i am S SATHYA KUMARI, residing at Bangalore, Karnataka, i lost my bajaj emi card. my card No. starts with 2030 xxxx xxxx x323- How will i get bajaj emi card immediatly, how to apply ? how to contact. Because we want to purchase to household things.
                                Thanking you,

                                Name - Sathya kumari S
                                Mobile number - [protected]
                                Mail ID - [protected]@yahoo.co.in
                                Reply
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                                  S
                                  Shiva Dey
                                  from Kolkata, West Bengal
                                  Nov 4, 2016
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                                  Address: 700120

                                  I have ordered an led tv worth 12999 from flipkart on emi using my bajaj finance card, but due to some problem at your end the loan amount is debited from my account twice for a single purchase. The two LAN ID are 410ECF27400923 and 410ECF27400943 are for a single purchase which is certainly not right. It's very disappointing. Please look into this matter asap and close anyone of this loan. Please refund the extra money that has been debited or else adjust it with the next loan due on 2nd December 2016. My customer id is 22055448.
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                                    Pavithra Rao
                                    from Mumbai, Maharashtra
                                    Nov 3, 2016
                                    Feb 26, 2025
                                    This thread was updated on Feb 26, 2025
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                                    Address: Chennai, Tamil Nadu, 600002
                                    Website: Bajajfinserv.in

                                    Hi,
                                    I had received a call from Bajaj finance executive Mr.Kiran saying I am eligible for homeloan.Mr.Kiran from Bajaj finance, Raheja towers, Chennai collected my documents and after scrutiny by the team I was given a pretty approved home loan of 43 lakhs.Based on this I finalised a home and paid the builder initial amount of 3 lakhs.This was done after confirming with Mr.Kiran and his manager on the approved home loan alloted to me.But now Mr.Kiran is not providing any updates on the loan disbursement and neither picking up my calls I have been calling him for more than 50 times in the last few days.Now my initial payment is held with the builder and I have not got my loan amount from bajaj as well.This is mentally disturbing as I have delivered a baby astro month and this is posing problems to my health as well.
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                                      bthakkar
                                      from Ahmedabad, Gujarat
                                      Nov 3, 2016
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                                      Address: Ahmedabad, Gujarat, 382110
                                      Website: www.bajajfinserv.in

                                      Getting junk system driven calls for installment reminders ; almost every second getting this call from yesterday. As they do have series of number we can not block it. When i have tried to approach relevant people they are just not taking it in hand by saying that its system problem and they can't do anything except suggesting me to wait for one or two days. Totally disappointed and frustrated.
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