Bajaj Finance Complaints & Reviews

Bajaj Finserv — EMI Card Inactive


Dear Concern Person,

I m also happy if you activate my EMI card & i[censored] r not active please allow me if i want in future i take consumer durable loan from your company if i illgible so your company not reject.or one more thing i want to share with you please Delate my name in CIBIl if there show of the reson of Cheque Bounce Record from that tenure period because you accept it that fault from your side not my side that's why i m said that thing.

I m waiting for right justice and i want to continue relation with your company.

Thanks & Regards,
joel chettri
[protected]

I have bought the ac in the month of oct'16 and i have paid all charges required for the card formation
On dated 16.11.16 i have observed that the amount of rs 115 has been deducted from my account as mentioned above in the subject. I do not understand that why the above mentioned amount has been deducted as already i have paid the additional amount for the charges of the emi card and i do not get my card till now.

Bajajfinance extra insurance was added without any confirmation from me, i have raised the concern on facebook as well but i got one standard reply that customer care team will get back at the earliest. Its been 2 days and no one contacted me. I have no idea whether this is reaching to the concerned team or not. I am also heading customer service and the way bajaj works is unacceptable. I have checked the ceo profile on linkedin mr. Tapan singhel and he will be the last person i will contact. I have raised the concern on twitter, facebook and now on consumer complaints. On top of that i have got the my car insurance renewed from bajaj this year and on getting the insurance from company they have added new clause of welcome policy which was not informed to me at the time of sales. If this is the culture and methodology bajaj is following to reach their sales target than it has to be changed

Such a pathetic customer service the worst IVR call flows with no option to reach out to a customer rep . It is so annoying to listen to long options . This ain't the first time we are facing this issue with bajaj Finance!! It is constantly happening with no assurance for good CE.! Worst part is your motto is not to give a good CE instead to focus only on money making . MONEY EXTRACTERS. I am filing a case in the consumer court and I'll make sure Your company pay back every penny I have paid for the warranty.

My name is atik mushtak patel .My EMI Card No. [protected] . My card is temporary blocked. I request you please activate my card.And my mobile No update.My old mobile No:[protected].And my new mobile No:[protected] please activate my blocked emi card and update my mobile No.This is not a good customer service.Your people block my emi card without any prior intimation.I did not recieve any prior massege regarding the same.This is a very disgusting service.I speake to your representative, he told me that my emi card is blocked due to only one time my PDC bounce.please activate my emi card.

Dear Team,
I am contacted too many timing your customer care for activating my card, after submitting all documents to the courier team who come for deliver emi card. After I submitted all documents at your Delhi branch again you didn't activate my card.
Why are you taking so much time for this.
My card details are mention below:
Experia id#37160042
Card no#[protected]

Plz activate my card immediately.
Thanks & Regards
Pankaj Kumar karnatak
Mob:[protected], [protected]

Bajajfinemi-bf[protected] extra insurance was added without any confirmation from me, i have raised the concern on facebook as well but i got one standard reply that customer care team will get back at the earliest. Its been 2 days and no one contacted me. I have no idea whether this is reaching to the concerned team or not. I am also heading customer service and the way bajaj works is unacceptable. I have checked the ceo profile on linkedin mr. Tapan singhel and he will be the last person i will contact. I have raised the concern on twitter, facebook and now on consumer complaints. On top of that i have got the my car insurance renewed from bajaj this year and on getting the insurance from company they have added new clause of welcome policy which was not informed to me at the time of sales. If this is the culture and methodology bajaj is following to reach their sales target than it has to be changed

I bought an air conditioner through bajaj finance may 2012 through EMI. And it was closed already. i have never applied for this EMI card loan or EMI Card. I find Rs. 99 amount is detected from my ICICI bank account(personal account without my permission.

Loan ID - 7966199

despite several remainders to stop, i am getting sms and emails in my personal number and email id which i have registered at the time of 2012. this is something which i have not expected. Please look into this immediately.

Dear sir,

This is an urgent grievence regarding unauthorised transfer of money from my bank account No [protected]. The Pass book entries of these transfers are as follows :

1. 19.9.16 P[protected] Tr for DDR BAJAJ AUTO Rs 99/-
Transfer To CASH MANAGEMENT PRODUC

2. 05.11.16 P[protected] Tr for DDR BAJAJ AUTO Rs 3500/-
Transfer To CASH MANAGEMENT PRODUC

Since these transfers are completely unauthorised and therefore fraudulent, it is requested to please refund the amount immediately and stop any further such transfer.

I have just now also talked to your tollfree no of customer care but no help and redressal is forthcoming.

The EMail Id : [protected]@bajajauto.co.in also appears to be non functional. Is not Recognised while trying to send email on this address !!!

A copy of this mail is also being submitted in Cyber Crime Thana of Bhopal.

Thanks and regards
Prof Mridula Saxena
Bhopal, Madhya Pradesh
[protected]

I am b. nagendra (emi card no: [protected]-bajaj fin serv)
We purchased 1no I phone, last year. We paid all EMI's thru SBI my personal account. Once again you can check my paying details. But still my emi (above the bajaj finserv card blocked. We are trying to purchase new things but no use with this card. so many times i called customer care and met the show room peoples but no response. Hence we request you please unblock / resolve my issue as earliest. shoping festivals ahead.

I purchased an i phone from through Bajaj Finance and after 2 months of repayment of EMI I find that there is an additional amount is being deducted from my account which is not tolerable for a forgery. The loan account which is being added to my bajaj profile is 410DFS26220191. Kindly resolve the problem as soon as possible.

Thanks

Regards
Rakesh Jaiswal...

Damaged Part Received By Delear Ganesham Gaurav Tower Jaipur On 6th October 2016. Dealer is not resolving it now.. Although contacted by Mr. Rakesh Saini In Bajaj Finserv Jaipur office but he also didn't give any solution rather then he provide a fake id of himself to provide the details. I'll not pay any single emi now. Please help and take an action asap.

I, Swarup Dutta.Mobile no.[protected], informing that I have no loan in Bajaj Finance limited or any other Bajaj company in India. But since 4-5 months every week, sms and phone calls irritated, disgusted and displeased me.Some phone calls threatened me.Also they debited Rs.2320/- from my Chinsurah SBI account. Further today one sms from Bajaj finance limited threatened me to pay Rs2360/-, against loan account no:410p23967976, i[censored]npaid, take legal step.So this is fully irritable and intolerance attitude . If this matter will not stop within one week, then I will go to consumer court.

I am rampatel - i applied for emi card & made a payment of 399. Thru net-banking.

I received my emi card however it's not working. For (Online shopping / out lets) says invalid card number. May i know how it is possible? Where you sent a emi card with my name on my residence address.?

Trying to reach so call customer service center no[protected] which is not a toll free// i end up calling them coz internal phone balance.

As per emi form my customer id is 38369474 why its says wrong number & when i received emi card i dialed from my registered phone number 97*8 for 4 digit pin which i received in seconds.

I want an update asap or your office address. With contact person details.

Waiting for your reply.

Hai,
i am C. AROKIADOSS, residing at chromepet, chennai, tamilnadu, i lost my bajaj emi card last year. my customer ID - 9839251. How i will get bajaj emi card immediatly, how to apply ? how to contact ? have any chennai customer number ?, please tell ? because we want to purchase to household things.
Thanking you,
C. AROKIADOSS[protected],
MAIL ID : [protected]@YAHOO.COM

I have ordered an led tv worth 12999 from flipkart on emi using my bajaj finance card, but due to some problem at your end the loan amount is debited from my account twice for a single purchase. The two LAN ID are 410ECF27400923 and 410ECF27400943 are for a single purchase which is certainly not right. It's very disappointing. Please look into this matter asap and close anyone of this loan. Please refund the extra money that has been debited or else adjust it with the next loan due on 2nd December 2016. My customer id is 22055448.

Hi,
I had received a call from Bajaj finance executive Mr.Kiran saying I am eligible for homeloan.Mr.Kiran from Bajaj finance, Raheja towers, Chennai collected my documents and after scrutiny by the team I was given a pretty approved home loan of 43 lakhs.Based on this I finalised a home and paid the builder initial amount of 3 lakhs.This was done after confirming with Mr.Kiran and his manager on the approved home loan alloted to me.But now Mr.Kiran is not providing any updates on the loan disbursement and neither picking up my calls I have been calling him for more than 50 times in the last few days.Now my initial payment is held with the builder and I have not got my loan amount from bajaj as well.This is mentally disturbing as I have delivered a baby astro month and this is posing problems to my health as well.

Getting junk system driven calls for installment reminders ; almost every second getting this call from yesterday. As they do have series of number we can not block it. When i have tried to approach relevant people they are just not taking it in hand by saying that its system problem and they can't do anything except suggesting me to wait for one or two days. Totally disappointed and frustrated.

I took home loan & top up loan from Bajaj Finance and after taking loan Bajaj Finance is not following the terms & conditions which I agreed before disbursement of the loan.

After taking loan I am being mentally harassed by Bajaj Finance.

While applied for the loan, I have informed that EMI date must be on 10th of every month (proof is there) and their representative agreed the same whereas now they are not obeying the same and they are debiting EMI on 5th of every month.

I escalated the matter with concern dept and they said after debiting the first EMI they will change the EMI date again i.e on 10th of every month.

After debit of first EMI they rescheduled of EMI date but my EMI tenure has been increased by 2 more months just for 5 days.
I could not understand the logic behind the same.
I have agreed to pay interest for 5 days and requested to unchanged my EMI tenure but they did not agree.
Even I have asked in writing that how my EMI tenure is increasing?
I took loan for 240 months even I paid an EMI but now they are telling that my future EMI tenure is 242 months although there are no changes in total loan amount or interest.
Have asked them to show all the calculation but not given anything in writing.
Also they are not giving the reason behind the increase of repayment tenure.
They charged me extra processing fees and not refunding the same.
While took the loan they forced me to signed in agreement paper(blank) as per the conditions mentioned in the sanction letter and the mail which I received from their staff. Then, why deviation after the disbursement of loan?
I have already informed to their staff about the EMI date before disbursement of my loan but why now there is a changes and trying to cheat?
I will obey the conditions which I agreed before disbursement of loan.

Request you to solve the issue immediately

I have taken a bussiness loan from bajaj and paid 11, 72, 400 for preclosure with only 4987 remaining amount but the company has placed a cheque with 73819.I have sent mails and went in person but no proper response still now very bad and worst experience with bajaj finance accounts department.HOW COULD THE COMPANY PLACE A CHEQUE WITH EXCESS AMOUNT.