Bajaj Finance Complaints & Reviews

Dear sir, mam
i have bought two wheeler from bajaj and loan availed from bajaj finance which has been closed in the month of octomber but the noc for the same is not received for the same . I am trying it from last four months and nobody is responding it properly and they dont have any service manager for the same in the branch . Staff neglects the customer problems.Please help me for the same .
Mh03bl0061
bajaj pulser
loan a/c- l2wthn02104152
thanks
arun

I had taken person loan from Bajaj Finance despite little higher rate of interest only because Bajaj Finance was offering 3 main benefits as below.

1. Nil Foreclosure Charges
2. Part Payment Facility
3. Prompt Repayment Benefit

But when I foreclosed the loan Bajaj Finance did not offer any of the above benefits. I was told that the company policy has changed. I was charged a number of charges as below.

1) It charged 4 % foreclosure charges,
2) I re-paid the amount it cheque, Bajaj collected advance interest of 6 days when any cheque gets cleared in 3 days.
3) It did not close the loan in one request. The customer is first required to visit branch to raise a foreclosre request and then and 2nd visit to actually close the loan.

What is more unacceptable and fraud is that after I closed the laon, I again started getting calls from Bajaj sales team for loans with "Nil fore closure charges" and all.

Bajaj Finance is a fraud company and cheating it's customer.

Please do not go for loans with Bajaj looking at their attractive benefits, all the benefits are withdrawn after some time,

Bajaj Finance has even changed it's customer helpline numbers from toll free numbers to chargable numbers.

Go for stable banks like HDFC, AXIS, SBI etc.

I am receiving regular calls from bajaj finance for issuing loan as i am not interested i do disconnect the calls. On 19/09/2016 i have received a miscall from [protected] as it was a unknown number i call back and understand it is from bajaj finance so immediately i disconnected the call. I got an a slum sms from this no immediately. On verification we found the call & sms received mr akash khandu, from bajaj finance. We want to take up this matter to police if the written apology and action taken care from your organisation over mail or in writing. My cell no is [protected] and email id is [protected]@gmail.com
Regards
Dipankar

I am simply getting irritated by the recorded call i am receiving from bajaj finance loan department daily 3-4 times phone calls from bajaj finance loan comes regarding to take loan. I am not interested to take loan. So please stop the same ASAP if not than i shall move to consumer court. I am really getting frusted by this now so just stop it and resolve it ASAP. My mobile no.[protected]

Pls stop continous calling and messaging on the mobile no.[protected]. i am not your customer and am not intrested in being your customer, so pls stop bothering me immediately. it is almost an harrasment with phone ringing all the time with taped messages offering various financial services.
You are requested to stop this harrasment immediately

HI Bajaj,

I had applied for Bajaj Emi card through your online Portal,
I got 70000 eligibility with my details
I had made the payment also 399.00 from my credit card to get emi card after filling all the details
But after that i didnt get any confirmation mail or message to me, whether the card is getting delivered or not, But amount was debited to me
What the hell is happening, If you are not willing to Approve my card or deliver the card how can you accept my payment to you

"Dear MOTAMARRI, Congratulations! Your EMI Card application has been approved. The loan limit on your EMI Card is 70000. You will receive gift vouchers worth Rs.2601 on payment of EMI Card fee. Regards, Bajaj Finserv."

I want my amount to be refunded or Card to get delivered for the given address

There is customer care number to speak with you people

I want some one to call from your end to assist in this situation

Transaction Details :
Rs.399.00 was spent on ur HDFCBank CREDIT Card ending 7017 on[protected]:14:49:15 at BAJAJ AUTO FINANCE-BILLDE

My Details

Name :Motamarri Raja Ganesh
Mob Num : [protected]
Mail id : [protected]@gmail.com

The above details only which i had filled in the application

Bajaj finance — stop phone calls from bajaj finserv end

Receiving daily 6-7 calls in a day from bajaj finserve and eveytime theres a new number from wich i receive the call regarding to take loan. As im a student i face lots of problems just bcoz of the calls i am not interested to take loan. So plea
Bajaj finance — stop phone calls from bajaj finserv and the calls are very annoying end [protected]. Please look at the same the same if not than i shall move to consumer court. My mobile no.[protected] and please stop it right now.

I requried photocopies of loan agreement and other document which i have singed. As certain part of said document was blank. The understanding given to me same shall be filed at office and photocopies will be sent to you but no action

As per discussion that rs 18000 towards insurance on my life sum assured rs 16 lakhs for five years but i have received policy no og[protected]., the premium is rs 1000 and for one year. After lot of follow up i have recd
Another policy no og[protected] cmpresive care polocy sum assured rs 172350 premum rs 16999. Now i request you to cancelled said policy and credit rs 16999 to my loan account

Dear Team,

I am frustrated with the marketing strategy of Bajaj finance services and I would like to get in touch with the CMO of the company.

It was my fault that once I took loan from your company and since then daily I am getting at least 10 calls to take another loan from your financial institution. Irrespective of what urgent work I would be doing, on what urgent call I would be on, these automatic calls from your system is poking me every hour of my life. I would like to talk to the highest authority of your company regarding this. Not only this I will file a complain against such behavior of your company.

If I would be in need of any loan I will come to you directly, bloody no need to ask me every hour.

I don't know what all idiots have been hired by company and such cheap strategies developed by CMO to get the customers.

I need a call from your company on high priority to further discuss on the same. If I will not get any response over this mail, I will directly approach the CMO and CEO of this third class company.

Daily 5 to 6 times phone calls from bajaj finserve end +[protected] comes regarding to take loan. If at all i disconnect i keep on getting calls regarding personal loans its very frustrating, I am not interested to take loan . So please stop the same if not than i shall move to consumer court. My mobile no .[protected]
Please make it ASAP, it would be very helpful if the action is taken at the earlest.
Thank you...!

Dear Sir/Madam,

Daily 5 to 6 times phone calls from bajaj finserv end, comes regarding to take loan. I am not interested to take loan . I am getting irritation, because of these phone calls.So please stop the same. if not, i shall move to consumer court. My mobile no .[protected]

I am getting irritation because of these phone calls at my working place. During late nights or sometimes early morning also, i used to get calls from Bajaj Finance.

This is not a good practice.

Please resolve my problem Asap.

Almost every day I am getting recorded call from bajaj finserve on daily basis from various no's like [protected]/[protected]/+[protected] etc for personal loan.
Even after blocking one no. they start calling by some different no.s
Please stop irritating me by such frequent recorded voice calls by different no.s otherwise I will move to consumer court with all the evidences.
My mobile no .[protected]

Hi,
my name is : Farha Mushtaque Hajoo,
its been 16 days i have been submitted my doucumets for personal loan to bajaj finserv as per the their executive collected the documents on 1st of sep 2016 they have been told us we will get a verification call from their side but no verification call i got nor they are trying picking up my calls as i only have their executive"s contact number but even that guy don't even bother to pick up my call & answer me whenever i 'll call him he directly disconnect the line saying i'll call you or he'll switch off his fone which very pathetic service they are giving same with their customercare service num i must say this is just rediculous & very pathetic service they give to their customer. i just to find whether loan is going to sanction or not... that's all my concern is.

Bajaj finance and its all partners who are connected all at fully fake and fraud. They used to demand only for money and after that if any customer try to contact then never answer/reply them. If we cross check by our end then customer I'd and passwords goes wrong as they provide only fake details so be aware and choose any other better option rather then Bajaj and its partners.

If Bajaj is only 1% genuine then contact me I'll give you my valuable feedback and all details to cross check all about my details if want to know any more ask me let u know.

Hi There,

I have been your customer since 2 years almost with various products of yours. This is regarding the foreclosure charges. You have mentioned that "Nil foreclosure charges post clearance of first EMI" in below web page of your website. What does that mean?

https://www.bajajfinserv.in/finance/faq-queries.aspx

I have CROSS SELL PERSONAL LOAN from your company. Now, my current outstanding is Rs 2, 01, 742. I have attached Experia account image which says all details of my loan. Now, I want to close my loan by paying the outstanding. So how much will I need to pay for that?

Your representative told me that there are no foreclosure charges when I took the loan. And looking at that benefit, I took this loan in the year 2015. I know that the foreclosure charges are being applied from 1st July 2016.

So considering all these points, how much will I need to pay to foreclose my loan? My Experia account says I have to pay Rs. 2, 12, 243.27 of amount. How?

Looking for your kind response.

Many thanks

I regret to be bajaj finserv customer. i am flooded with lots of automated call and promotional SMS on my mobile. This offers i have already declined so many times also speak to your customer care executive that i m not interested in your per-approved loan offer, but all gone wasted.still i am regularly receiving calls and SMS. please stop this non sense immediately, else i have no other option to break relationship with bajaj finserv. please spare me from your too many promotional calls and SMS

I've never come across such an idiotic customer care before. I feel This bajaj finserv has some bad people as customer care executives, bajaj finserv management has to think about this and need a rectification in those areas who directly interact with customer, please get that sorted or else very soon your business will get to an end. Hope the management takes this as an feedback for getting things on right track.

Hi,

Lan no: 459ewc19763133
Customer id: 29400814

In my account i am seeing that 1 missed emi for extended warranty cd, but i have paid all the amount for last month. I have not miss any emi. I don't know why it's showing like this. And it shows "there is no emi overdues" if i am try to pay that missed emi. And the worst part is my emi card has been blocked why the hell is happening? It's very frustrating, as a customer i have never gone unpaid. I need to use my card now. Looking forward to your reply. Also i have attached all the screenshots please check. Gimme a solution as soon as possible.

Sir

I give my house address change in last month to conceran brance but i did not get any sms or they accept that address or not if call for the numbers tollfree the excutive also not reoly properly the customer . why plz give correct information to the customers, and other thing already i am existing customer for person loan also i am asking that details that also they did not give why atleast they what to say this offer you get so and so month, this make customer to feel sad when are ready to pay that flat interset and give all the ready to accept compaly rules and regulation.

Dear Sir,

I had purchased tv and home theater through your loan basis,

now I need loan amount and EMI pending detail send to my mail id urgent basis,

my Name: kumaran.m and mobile no-- [protected]

loan account numbers--5550CD19174806, 5550CD23963411

and my mail id: [protected]@gmail.com

will expect your fast reply,

thanks & regards,

kumaran