Bajaj Finance Complaints & Reviews

Dear sir,
I have taken unsecured loan of rs 22.87 lakhs from bajaj finance vide loan a/c# [protected] in feb.2016. This was a preapproved loan conveyed on telephone by bajaj finance. Next day co"s executive visited me, took my signature on a simple application form and after two days loan amount was disbursed without my approval/agreement on few issues such as rate of interest and processing fees.in fact this was my second loan from bajaj finance, my first loan was taken about 6-7 ago & foreclosed in dec.2015. So based on my performance, they offered on telephone preapproved loan with no documentation which they disbursed in haste. I objected and offered to return the loan because they overcharged interest @17% & processing fee of 2%. I told them this was not promised to me at time of filling the form which was not completely filled in my presence. This is normal practice by almost all banks of not to fill up loan application form while taking signature. I have not faced any issues on this account with other banks so far. When i had taken my 1st loan from bajaj finance last year, i found several hidden charges debited to me which they subsequentely refunded to me when i objected & told them i will complain to rbi. They made several refunds last time. Now again they have debited few charges on account of emi card & credit vidya fee & insurance cover thrust on me. They first refused to refund these hidden charges, but now have started refunding few of these charges when i told them i will report the matter to rbi. But the main issue is why such a high processing fee is charged with no documentation on preapproved loan and without my concurrence. This must be streamlined for all financial institutions. I will forward all emails i have exchanged with bajaj finance tomorrow.
Look forward to your intervention to resolve this issue because i do not want these fin. Institutions to fleece customers.
Thanks & regards,

Ajay kapur
C/o golf destination
Email [protected]@gmail.com
Mob. [protected]

Sir, I Purushottam Jambhulkar paid the last installment of my consumer Loan Rs. 3123/- through paynimo on 16.08.16 as per your message.
I Have received a Acknowledgement from paynimo Ref. Id No.[protected].. My Loan Account No. is 4780CD10166409. But according to your local office this amount is not shown paid and they are treating it outstanding towards me.
So please check and look into the matter immediately.
Thanking you.
Yours faithfully,
Purushottam Jambhulkar

Sir

I am gettting marketing calls from bajaj finance almost twice a day even after registering do not call registry. This company does not honour this and i had made several complaints against this company to my mobile operator to take action against bajaj. But still no use. I want bajaj finance to stop making marketing calls/sma to my number [protected]

Thanks
Sabu

I got a call from your executive regarding Personal Loan on 23, August 2016.
From that day i don't get any update on my personal loan & Yesterday i got a massage saying " Your appointment has been schedule on 26/08/2016 at 12:00 hrs. Our team will connect with you." Today is 27 August. Can you help me for that

Name : Nitin Ghaytidak
Contact : [protected]
Email : ni3.[protected]@gmail.com

I want to know what is this way of a behavior of such a renowned company, your collection agents are so pathetic, such cheap behavior was expected out of bajaj finserv, My registered mobile number is all i can share as i dont have the loan id with me 6143 and my email address is [protected]@hotmail.com. I keep getting calls from the collection agency stating that i will be pulled off my house and my things will be thrown out of my house and all sorts of possible irritation. I am a single mother, i unfortunately met with an accident last year around the time i was setting up my new house with my son who was 7 years old then and i was working with Dell and due to my injuries i could not resume to work and lost my job and could not employ myself due to my health condition and i had changed my house and my bank account was useless if i was not getting my salary which is obvious as i was unemployed and i discontinued using 3 phones at a time and stuck with on number which was sufficient to be on the bed in various instance i have tried contacting bajaj finserv after few months regarding the loan i had taken but have been unsuccessful, and recently some one from baja finace contacted my sister i dont know how on her new phone number, and threatened her that she will be taken to jail, that caused enough damages to my relationship with my sister and i called police guy and realized he was not a police man at all, because i am aware of who the police are in the station by my house as i live close to the police sation, this week on wednesday and thursday i have been talking to the so called bajaj finserve advocate who threatens to file a case and bring me on the street thats his wish and i realized this guy was not an advocate because he told me he works for bajaj finance and later told me he was an advocate. i knew the person was from bajaj finance hence requested to refinance my loan and i can start paying and pay the full amount but he denied and continued to harass me and threaten me of pulling all the things out of my house i am not able to get in touch with bajaj finance team please some one get in touch with me as none of the delinquency is intentional i would like bajaj finance to forma refinance and i would like to pay the entire loan back to you or if you wish you come and take the product( a Bed and a Sofa) that was financed against and pay me back what i have payed as down payment. I want a solution. ASAP.

Dear bajaj team

mane bajaj se finance karway tha 25th ausgust ko led TV 43 inch ka jb mane bola ki main product khud lejaraha hun to bola nhi hum deliver karwayeneg apke address pe main agree hogya uske liye but jb deliver hua to product galat delivery kiya dealer aur ab dealer badtamizi kar raha hain lg company ko phn kr raha hun to company bol raha hain dealer hi resolve karega ye case so main iss loan ko avi just hold &hun disput krna chahta hun becuse i get riped from dealer

my mobile number is : SF Id SF44154965


company name: kay dee audiovisiona pvt ltd
address: b-1/36, sector - 18 noida 201301
product name: lg led tv 43LF513A

please disput this case just hold this loan til clear case pleas becuse i got fraud from this company with product


Thanks

A year back i bought 2 Split Daikin A/C's and the Bajaj guy offered Extended warranty which would work as an extended warranty for both Air conditioners. However, after the warranty ended I contacted bajaj Allianz on the Toll Free no.[protected] to book an engineer visit for service which they confirmed by stating "engineer will visit within 2-3 days and gave their vendor contact number. So I contacted their vendor for Engineer visit and was advised there will be around Rs.500/- visit charge which I wasn't told by their salesman Sargam Electronics, reseller store, that was the time where I felt cheated still I wanted the air conditioner to be fixed so asked for engineer visit which took almost 10days for the engineer to visit and diagnose the issue. That was an awful experience with bajaj allianz team and since, I had to reach Bhuvnesh, Regional manager|North Zone and Vishal, Branch Head| Pune to get their engineer visit, though that took around 10days. I thought and considered that as an exception.

However, they proved themselves and their quality of service again as I asked for engineer visit on 20th Aug, 2016. Again I've been advised for 2-3days for technician visit but awaiting technician/ engineer visit for the service of the air conditioner. By taking reference from 1st awful experience with Bajaj Allianz I preferred following up with the regional office on contact no.[protected] on 22nd Aug, 2016 and their executive advised the engineer will visit next day by evening which was supposed to by 23rd aug, 2016. Today, when I called their Toll free number as the regional office's number wasn't responsive. So, the call was attended by Ms. Razia(Coimbatore branch) advising about the date complaint was registered and number of days to days to be taken for engineer visit. Rather taking an appropriate action and contacting the regional branch to check for engineer visit.

I am Bhupender Jain and my no. is [protected]. I am getting around 5-8 calls daily from series +91140082xxxx, +9114096xxxx, +9114093xxxx, +9114098xxxx, +91140xxxx till now of. Even after Telling your call center executive to remove my number for your IVR calling system still getting call all day. i am very irritated with your call requesting for Personal loans. Please stop calling on my number ; else I may have to move to consumer court.

I am frustrated of the phone calls and sms from Bajaj Finance company.
Last year i bought a television with bajaj finance and from then they are giving me daily 5 to 6 calls to avail personal loan which i am not interested. That too this is automated call and with different phone no's .
Apart from the phone calls i have 2 more complaints to be lodged on them
1) Recently i received a message with health insurance been taken which i am not aware Some how there was an option to cancel .but no idea whether it is cancelled or not. In future if any amount got debited then only i may be knowing.
2) Also they have sent a message that i have availed credit card and for that maintenance charge 99 will be deducted from the account. This is fraud what they are doing . I dont have any bajaj finance card then why i have to pay for it.
I kindly request to take action to stop receiving phone calls from them in future also they are doing some fraud request to stop those.
My phone number :- [protected]

I am receiving calls from Bajaj finance for personal loan offers. I have registered my mobile no. for DO NOT DISTURB in bajaj finance even after that i am receiving calls from them.

please do not call me. I DONT NEED any personal loan or any offer call from you.

Kindly, take my words seriously otherwise, I will surely take some legal action against you.

To the,
Bajaj finance
Subject- In need of NOC.
Dear sir.
This kind to inform you that I sanjeev shah, is in need of NOC of my bike bajaj avenger. As my EMI is been completed so kindly issue the NOC. registration no- JK02BF6753, registered mobile no - [protected],
Name- Sanjeev shah
Bike- bajaj avenger
Loan no-L2WJMU03056854.
Contact no- [protected].

Sir in my cibil record there is a entry of bajaj finance stated that i am a defaulter as per my knowledge i have not taken any loan from your organisation nor i am a co applicant for any loan .
My cibil control number is [protected]
I am facing lot of problem because of your mistake . Its a complete haressmet.
Kindly look into matter and reslove it as early as possible

I brought 3 products in november 2015 under account numbers - 4030cd17433331, 4030cd17433371 and 4030cd17433421.

In first month itself, bajaj finserve executives told my ecs payment is not working from bajaj finserve end and started collecting cash in-person and that to in advance of month. I have made payment regularly by this process.

However, i have been charged with penalties for delayed payments (???).in each account there is penalty fee as below
4030cd[protected] rs.150
403ewc[protected] rs.1, 200
4030cd[protected] rs.1, 950

This is ridiculous as i have made all payments in advance.

I contacted adyar branch office and got poor response and bad customer treatment. I made multiple visits to adyar office and head office. I got contact with two executives - karthick ([protected]) and prem ([protected], [protected]). They promised to apply waiver of charges. It has been three weeks now and they do not pick my calls anymore. I have made multiple visits to adyar branch office and chennai head office in this issue and no solutions yet.

I wrote [protected]@bajajfinserv.in and [protected]@bajajfinserv.in (Srn06480209, srn06480278 and srn[protected]. But no response.

I am not going to make any more payments until all charges are cleared.

Baraneedharan. V
[protected]

Bajaj Finance is has been calling me continuously for promotional schemes.

I've already asked them twice to stop this but it has not stopped yet.

I'm not interested in any promotional things they've to offer.

And since I've asked twice, and they've not stopped, I've decided to take it up to the consumer forum for complain.

I've seen many complains on forum but I do not see any resolution.

Kindly do the needful. Let me know if any further details needed.

I atul ranjan consumer of bajaj finance my an emi of loan is bounces an 2 july 2016 bajaj finance representative connected me and advise me deposit my emi with fine i have paid my 1 emi and take time from 2 emi to till 30 august but bajaj office touchier me contentiously and bounce 9 time chaque in my account and do misbehave with me many time
My phone no - [protected]

Their extended warranty is useless.
Their service is pathetic.
Their customer care is horrible.
I have bought their extended warranty for my air conditioner. I registered a complaint that my ac is not cooling on 8 august 2016.
Its been 2 weeks since then and the repair work has not even started.
I keep calling them and they keep making excuses e. G. Its under approval, executive not picking up phone, will be done in 2 days etc
I am fed up of hearing their excuses.
On the top of all their customer care doesn't know any details and are rude.
I called their operations office on[protected] and talked to an executive named "sandeep". He put my call on hold multiple times and when he couldn't provide any timeline, he cut my phone.

I made a big mistake buying a policy from this fraud company. They just want to take your money and doesn't care about the service they provide.

Complaint number: oc17-[protected]

Hi, This is to informed you that [protected] this number is registered in bajajfinserv and I lost this number recent time. So I want to replace this number instead of this number [protected]. Actually I didn't received any sms since from 2 months.so its quite diificult for me to get the details of all updations and emi So please make add my new number as per my requirement. Thanks harmeet kaur

Dear Sir, Please send me statement of a/c of my consumer Loan a/c no.4040CD18532000 and 404BAL20040524 on D.Narasimha Murthy immediately. Please send me your website details my E-Mail ID is [protected]@gmail.com mobile no. [protected]Your website is not open help me.

Dear bajaj finserv,

I'd 2 loans account with you guys. Our lans are 5820cd13926637 & 5820cd13934662.
I bought 2 televisions last year. This month it was suppossed to be the last emi's. Due to insufficient funds in account the emi couldn't go.

We received a call from someone name rohit singh yesterday (Phone no. [protected]/3) claiming to be a branch head. We asked him how we could make a payment & he shared a link.

Here is the link: http://mysite.bajajfinservlending.in/PaymentGateway/PG_ReviewPaymentDetails_New....⇄

Before 6 pm yesterday he had called us several times and was constantly forcing us to make a payment immediately. We doubted his intentions and didn't make the payment. Till now he has made more than 30 calls from the above mentioned number. I tried calling customer care but the call doesn't go through past your ivr.

We have had a long term association with bajaj finserv, however this is the first time we have to go through such harassment. This guy also found our office numbers and started calling all numbers one by one which caused us huge inconvenience and mental harassment. He called us at [protected]/ [protected] /[protected] /[protected]/[protected] more than 60 times.

I would like to understand why are we being tortured like this for an emi.

Is this the way you deal with customers?

Can somebody call back & explain.

—
Regards,

Rakesh kumar patawa

I received a call from the mentioned number. He wanted to talk to my husband, but as soon as i mentioned he is not available and he is calling on my personal number, he started shouting at me. The behavior was very rude, i even warned him to talk properly but he continued the same way asking for my husband. Such behavior is unacceptable as i being a premium content customer.