Bajaj Finance Complaints & Reviews

I brought 3 products in november 2015 under account numbers - 4030cd17433331, 4030cd17433371 and 4030cd17433421.

In first month itself, bajaj finserve executives told my ecs payment is not working from bajaj finserve end and started collecting cash in-person and that to in advance of month. I have made payment regularly by this process.

However, i have been charged with penalties for delayed payments (???).in each account there is penalty fee as below
4030cd[protected] rs.150
403ewc[protected] rs.1, 200
4030cd[protected] rs.1, 950

This is ridiculous as i have made all payments in advance.

I contacted adyar branch office and got poor response and bad customer treatment. I made multiple visits to adyar office and head office. I got contact with two executives - karthick ([protected]) and prem ([protected], [protected]). They promised to apply waiver of charges. It has been three weeks now and they do not pick my calls anymore. I have made multiple visits to adyar branch office and chennai head office in this issue and no solutions yet.

I wrote [protected]@bajajfinserv.in and [protected]@bajajfinserv.in (Srn06480209, srn06480278 and srn[protected]. But no response.

I am not going to make any more payments until all charges are cleared.

Baraneedharan. V
[protected]

Bajaj Finance is has been calling me continuously for promotional schemes.

I've already asked them twice to stop this but it has not stopped yet.

I'm not interested in any promotional things they've to offer.

And since I've asked twice, and they've not stopped, I've decided to take it up to the consumer forum for complain.

I've seen many complains on forum but I do not see any resolution.

Kindly do the needful. Let me know if any further details needed.

I atul ranjan consumer of bajaj finance my an emi of loan is bounces an 2 july 2016 bajaj finance representative connected me and advise me deposit my emi with fine i have paid my 1 emi and take time from 2 emi to till 30 august but bajaj office touchier me contentiously and bounce 9 time chaque in my account and do misbehave with me many time
My phone no - [protected]

Their extended warranty is useless.
Their service is pathetic.
Their customer care is horrible.
I have bought their extended warranty for my air conditioner. I registered a complaint that my ac is not cooling on 8 august 2016.
Its been 2 weeks since then and the repair work has not even started.
I keep calling them and they keep making excuses e. G. Its under approval, executive not picking up phone, will be done in 2 days etc
I am fed up of hearing their excuses.
On the top of all their customer care doesn't know any details and are rude.
I called their operations office on[protected] and talked to an executive named "sandeep". He put my call on hold multiple times and when he couldn't provide any timeline, he cut my phone.

I made a big mistake buying a policy from this fraud company. They just want to take your money and doesn't care about the service they provide.

Complaint number: oc17-[protected]

Hi, This is to informed you that [protected] this number is registered in bajajfinserv and I lost this number recent time. So I want to replace this number instead of this number [protected]. Actually I didn't received any sms since from 2 months.so its quite diificult for me to get the details of all updations and emi So please make add my new number as per my requirement. Thanks harmeet kaur

Dear Sir, Please send me statement of a/c of my consumer Loan a/c no.4040CD18532000 and 404BAL20040524 on D.Narasimha Murthy immediately. Please send me your website details my E-Mail ID is [protected]@gmail.com mobile no. [protected]Your website is not open help me.

Dear bajaj finserv,

I'd 2 loans account with you guys. Our lans are 5820cd13926637 & 5820cd13934662.
I bought 2 televisions last year. This month it was suppossed to be the last emi's. Due to insufficient funds in account the emi couldn't go.

We received a call from someone name rohit singh yesterday (Phone no. [protected]/3) claiming to be a branch head. We asked him how we could make a payment & he shared a link.

Here is the link: http://mysite.bajajfinservlending.in/PaymentGateway/PG_ReviewPaymentDetails_New....⇄

Before 6 pm yesterday he had called us several times and was constantly forcing us to make a payment immediately. We doubted his intentions and didn't make the payment. Till now he has made more than 30 calls from the above mentioned number. I tried calling customer care but the call doesn't go through past your ivr.

We have had a long term association with bajaj finserv, however this is the first time we have to go through such harassment. This guy also found our office numbers and started calling all numbers one by one which caused us huge inconvenience and mental harassment. He called us at [protected]/ [protected] /[protected] /[protected]/[protected] more than 60 times.

I would like to understand why are we being tortured like this for an emi.

Is this the way you deal with customers?

Can somebody call back & explain.

—
Regards,

Rakesh kumar patawa

I received a call from the mentioned number. He wanted to talk to my husband, but as soon as i mentioned he is not available and he is calling on my personal number, he started shouting at me. The behavior was very rude, i even warned him to talk properly but he continued the same way asking for my husband. Such behavior is unacceptable as i being a premium content customer.

Last one year back I brought a TV in reliance digital store shivam Road hyderabad, reliance sales executive people has referred bajaj finance for my TV finance, with no information given and collected a check from my end as well has address proof, as stating I myself checking with store people about my emi and dues regularly der was no proper information given to me about my emi and I was paying emi regular, suddenly one day I got a phone call stating that u r check has be bounced due to in sufficient balance you need to pay emi of bajaj finance...still now it has been executing... I have many problems with bajaj finance so I need to file a police complianct regarding the staff as well has the sector
Rahul
[protected]

I have taken a loan from bajaj finserv, which has been paid back. Since then i am daily getting calls/ automated calls/ sms from them for new loan. Many times i have refused for the loan and have asked them to delete my number from their records.

Taking a loan from bajaj, it seems turned out to be my biggest mistake. Is there a way to stop getting these calls.

These calls are turning out to be a nuisance and headache.

I have balance in my account on 1 aug 2016 3500 but my emi not debit from your side & you deduct 287.50 rs 4 time total amount 1150 rs from my bank ac. Please explain me why my emi bounce & why this deduction from my account.
My loan ac no -4m40cd21607954
& 4m40cd21607806
Please give me your reply fast

Took Personal loan from Bajaj finserv Account no. 404SPF17176491. Then, foreclosed on 6 July 2016.
As per loan agreement, nil foreclosure applicable after first EMI. But, company changed its policy after loan disbursal and charged Foreclosure charges @4% Rs.28, 000.
Since policy changed later on, it should not be applicable on existing customers.

Dear sir I M Mr Niranjan Makwana. I parchased samsung LED before ^ month.your company have given me Bajaj card. by mistake my card has blocked. so please i hope your company will be unblocked mu card and other thing is i have lost my regersted mobile num. so egnore and regrstered my new num. my old num was [protected] and now my new num is [protected]. and sir my bajaj card num is [protected]. please kindly my problem solve.
thanking you.
NIRANJAN D MAKWANA.
MOB NUM [protected]

I had made an online payment for my pending EMI on Bajaj Website on 29th July 2016 and I even received a payment receipt for the same but on 02nd Aug 2016 my bank account was charged again of the EMI amount through ECS and I sent several mails to the customer care regarding this issue but nobody seems to be interested, rather they tell me I have to mail my bank statement to prove that the transactions took place, they are telling me that they don't have the details of the ECS transaction, this is so absurd from 04th Aug 2016 till today 10th Aug 2016 I have been mailing them but I receive no reply just useless service request number, all I want is a refund of the excess EMI deducted, but Bajaj seems least interested in resolving the issue.

Daily 20 to 25 times phone calls from bajaj finserve end[protected] / [protected] and so many number comes regarding to take loan. I am not interested to take loan. So please stop the same if not than i shall move to consumer court. They dont have any other business rather than forcing to give loan.. Who the hell is the manager of that business finance.. Rather than forcing other to have loan, tell your parents to take loan.. And disturb them with the call... Not us... And if i gets more call, il complain in police... So better dont call me.. My mobile no.[protected] and [protected]

I brought bajaj avenger 150 street at 04/08/2016 in finance from bajaj finance. Bajaj finance agent taken extra charges. Bike showroom price is - 77914 rs
Rto and insurance price - 9605 rs
Seat cover, number plate, buzzer - 450
Finance charge - 2000
Total amount is 89969

I had 32000 down payment..
Balance amount is 57969 is my finance amount..
But i check my finance amount in bajaj finance amount is 60000/-
Rate of interest is 12.90%
Emi for 18 month

Disappointed on services received from bajaj finance!! In future it is very difficult to keep the relation with bajaj finance.
Two years before personal loan taken base on no foreclosing & part payment charges but now without intimation these charges are applicable in my loan account.

Now again for part payment online option is not available. After taking several followup with customer care.
Three time got the confirmation from customer care that service will be available but every time observe wrong commitment.

Sir/madam,
I have taken two wheeler loan and digital product (mobile loan) loan from bajaj finance. loan a/c no. are l2wahm02612384 and 418dpf16677629 respectivly.
Boths the a/c i have paid up, on 27/07/2016 and 28/7/2016 respectivly.
1). loan a/c no. l2wahm02612384 closed and paid on 27/07/2016. and
2). loan a/c no.418dpf16677629 closed and paid on 28/07/2016.
Sir, still i could not get any zero balance certificate or no due certificate of boths of the a/cs. i have badly need it. so many phones and email to your office but in vain. kindly look in to the matter and provide urgently the boths certificate of boths a/c. as statement of a/cs (zero balance certificate) and no due certificate, as earliest.

Dear concern
My name is anil kumar thakur & my registered mobile number is [protected]. I was apply for bajaj emi card & make payment for same some of rs 349/- it's all happening was done before aprox 40 to 45 days but till the date i didn't receive my card & i was marked too many mails to bajaj team but these guys are thinking customers are fool and didn't resolve the issue.

So now i think it's really a very bad experience with bajaj because it's not a good think to take money from customers but not provide the services.

DEAR SIR
I am irritated by your phone calls from bajaj loan department I have paid my loan on august 5 2016 debited my account but also you are calling me that I did not paid the amount so, please stop calling to me I was irritated please check once and call me
my mobile number [protected]