Bajaj Finance Complaints & Reviews

I took Rs.5, 09, 957 personal loan from Bajaj on 27.11.2015. While taking loan bajaj agents said there are no foreclosing charges and you can foreclose any time.
While crediting loans they deducted following charges and the net disbursal amount is Rs. 485757

Total Processing Fee : 11678
Insurance Charges: 9957
Broken Interest Period: 1215

I have made 7 EMIs 11, 998. ( Interest -41617, principal -42369)

I requested for foreclosure letter, they are saying i still have to pay 5, 01, 002.16 after paying 42, 369 principal amount

I don`t see principal amount got deducted on top of it they are charging 4% foreclose charges and when i call customer care they are saying they made this rule in June.

How can these foreclosing charges applicable to old customers?

Bajaj did false advertising on Foreclosing charges.

Hi,

I have an query regarding Loan which I had taken from bajaj finserv.
In order with my product loan, I have an additional attached loan(Digital Phone safe) of an EMI of 388 .

Kindly help me in accordance with this .I haven't applied this loan. Why it has been added in my account ?

Kindly let me know.Below is the contact details of mine

name :Niti Alekh
Phone :[protected]


Thanks & Regads,
Niti
[protected]

I have ordered a REFRIGERATOR of godrej RTEON 260LT Silver Bloosm on 18th April 2016. I have done a advance of 1049 rupee & godrej company had already received the payment.
which company had took the order, Its name is Godrej & Boyce Mfg.co.in
Order details, name- Biswanath dey. application no- 2005075. check given, check no- 307872 (UBI Bank). withdrawal date- 29/04/2016

But now 2.5 months has alredy passed, but still now I have not received my delivery. When i am calling to the company, for my delivery. I am not getting a good response !
Even they r not giving my delivery also, and not ever canceling my order also. and not giving my money back also.

SO PLESE SOLVE THE PROBLEM.

AND..

I have given a order of a refrigerator of godrej, in the company of godrej & boyce mfg.co.ltd on 18/4/2016.
model no- RTEON260 LT Silver Bloosm
my name- Biswanath Dey
BAJAJ CARD NO- [protected]
PHONE NO- [protected]

But i still now not got my delivery. then why u people giving me the reminder to give my paiment ?

On 29/06/16 I recieved my emi card. But after checking I found it temporarily suspended. What to do to make it active. I went to nearest branch. There it was told to me that after 105 days automatically it will be activated. I need to purchase some items. But the suspension period is too long for me. Is there any way to make it active earlier. So it is my kind request to active the card.

Dear Team

I purchased LED Philips and loan taken from you.Loan no#4K2RCD20542013 and paid fees for Bajaj Finance Card for future electronic or etc buy through emi facilities but thease card not received to me yet.
Please do the needful.

Thanks & Regards
Gurudatta Mahajan
Mo [protected]

Sir;
Sadar avgat karana hai ki. Mene lagbhag 1.5 sale pahle bajaj finance limited se ek mobile jiska customer id 13634763 hai loan liya tha. Jisko mene tay samay me sabhi emi ka bhugtan mere a/c[protected] sbi branch puranpur distt pilibhit up se auto debit ke dwara kiya gya. Avgat karana chahuga ki sar ki bhugtan karne ke itne samay bad bajaj finance limited ke dwara puna mere a/c se dinank 20june 2016 ko auto debit ke dwara rs nokalne ki kosis ki gayi. Jisse mere a/c se 25 rs balance kam hone ke karan kat gaye. Iski mujhe koi bhi suchna nhi di gai. Mene is samvand me bajaj finance limited ko jankari ke liye mail kiya tha uske bad bhi bajaj finence limited ke dwara mujhe koi jankari nhi di gayi. Bank se bat karne par unka kahna hai ki auto debit se kyo rs nikalne ki kosis kingyi is samvand me aap bajaj finence limited se bat kare.
Ar mere sath hui is dhokadhari ke samvand me niyamaanusar uchit karyvahi karne ki kripa kare.
(Vipin kumar pandey [protected], [protected])

I have availed loan of rs.51800 payable in 14 equal instalments of rs.3700 each (4260cd[protected]. Ecs mandate was given to bank. 12 instalments were paid upto 30/04/2016.In may2016, the company collected cheque as they did not present ecs. Now, in june 2016, they have told that "emi payment of 3700 has been returned by your bank with a reason misc". I have clear balance and nothing has been returned by my bank. I have asked them to submit 'return memo' issued my my bank. However, bajaj personnel are allegation for repeat bouncing in my account. I request them to give proof.
It is simple request to ask the company to submit written appologies for their wrong statements.
Sonia gupta
Surinder gupta
[protected]

Bajaj finance is making fool me by provide finance on Apple mobile and also insurance my mobile without my acceptance I have no need of insurance ...:.my contact no [protected]. [protected]@gmail.com

Today i was going to purchase canon 5d mark iii camera which is costing around 2 lacs. I opted for bajaj finance with 4 months emi as down payment and 8 months annuity. After submitting document a verification call from their department came and after successful verification my loan approved with message. I got sms as confirmation with request number sf37428867.

After sometime the area manager of bajaj finance pressured me to buy their emi card for 350 rupees and for buying health insurance which i denied. As soon as i denied the wxwcutive told me that my loan is rejected. When i called their area manager (On mobile from which i got call to buy emi and insurance policy) he told that my loan is under hold and will be cleared if i uy the emi card.
I dont know the sales managers name but i have his mobile number - [protected]. I thought i should escalate the issue in right forum to teach these goons.

Hi,
This is wrt Loan #5U90CD22199545. Received a SMS from BH-BAJAJF on 21/06/2016 stating :

ECS mandate has been rejected by your bank. Pls submit a fresh mandate form
and cancelled chq to our branch to regularize future EMI's to avoid any
CIBIL impact.

The product purchased was from UBC, Tirur

Have made many calls from Registered Mobile No. to find out the reason as to why has the ECS mandate been rejected.
But there have been no clear answers.

Please guide me suitably.

Regards,
Usha

Bajaj finserv have offered salaried personal loan with the below benefits:

*nil foreclosure charges*
Any time, post clearance of your first emi
*part prepayment (Term loan)*
*post clearance of the 1st emi, the customer is allowed to pay up to 6 times in a calendar year (Minimum amount per part payment is = emi x 3 and no limit on the maximum amount per prepay transaction)*

After 1st of june'16...

I want to make a part payment for my personal loan. I am unable to do it through their website as that function is disabled. Also i am not getting any customer support from their customer care number. I am calling there customer care support number from last week but no one has answered till now. I am interested in doing a part payment for my loan. Kindly help to get it resolved as soon as possible.

I, chindam damodar from warangal i had a bajaj finance consumer loan in 03.05.2007 and amount financed 26, 900/- my consumer agreement no:[protected]Consumer durable) tenure 10 emi's and i paid all amounts by monthly emi's cheques/ cash receipts for due installments also which is not recorded by the executives all loan is completed.
From 05.12.2007 to 31.05.2016 charged other overdues rs: 32, 300/- along with installment which is lie and statement showing fraud by the bajaj finance

Today at 4.00pm to 5.30 pm threatening with mobile calls a case was registered. We are calling mumbai police my name is rathod mobile no: [protected], [protected]- advocate anil kumar tripati (Mob no: [protected]) filed case and executed arrest warrant and me will be arrested and using filthy language on me.

Previously i got a wrong calls to beside my house by name on me and disturbed with locality people and playing like dolls with consumers.

Based on my complaint take action on my complaint and do need full to me

I just came to know that foreclosure of loan will charge me extra 4% and this is not accepted at all.

I believe I am very old customer of bajaj Finance and have had already take 10+ loans from bajaj finance till date including consumer and personal loans.

Have always made it sure not a single emi get bounce and it has never got delayed making a payment. You can check my records for same and verify.

Reason behind availing flexi loan was as it has no part payment & for closure charges.But at the same time I do understand company changes there policies but that should not be implemented to existing customer to whom company has promised something different.

I would not appreciate this and treat this as a wrong practice. I request to waive off the foreclosure charges fr Loan No: 405SPF19095324 and confirm.

let me know if you need any information's to do the needful

Awaiting for your reply.

I want to make a part payment for my personal loan. I am unable to do it through their website as that function is disabled. Also i am not getting any customer support from their customer care number. I am calling there customer care support number from last week but no one has answered till now. I am interested in doing a part payment for my loan. Kindly help to get it resolved as soon as possible.

Dear sir,

I had owned cross sell personal loan from "bajaj finance ltd" panchvati, c. G. Road, ahmedabad, gujarat on 21/09/2015. Amount-1, 61, 000/-
After paying 7 installments of 5012/month (Without any bounce) last month 05/05/2016 i paid rest of the amount (1, 57, 047/-) and clear/close the loan.

That time one excess emi (5012/-) was debited from my account and the executive said that this emi will be 'refund' to your account within 10-12 days.

But after so much time (Appx 40 days) still i have not got that amount (Total-5484/-) in my account. I went to that office 4-5 times but they are delaying by saying that it is in progress.
Last two time when i visited the office they had given me complaint no (Srn05592909 & srn[protected] but not proper solution and repayment of rs. 5484/-.
They told me to submit my bank statement by saying that they have paid this amount on 31/05/2016, but my bank statement shows nothing this kind of credit.

Pl note :loan no - 4180pl14598498

Pl help me to get refund from "bajaj finance ltd"

With regards,
Sushil pandey
[protected]
Ahmedabad
Gujarat

Dear sir/madam,

I have bought a refrigerator and washing machine from bajaj electronics with bajaj finance. I'm a bank employee and i've given you my cheque leaves for ecs mandate. Every month your executive call me up after the due date and say that there's problem with ecs and ask me to pay online. Like wise same thing happened this month also and after 2 followups i got a call today asking me to pay, i told them i'm out of station and will be paying only after returning to hyderabad. But the executive who spoke to me was very harsh and warned me that if there's no payment from my side by today my cibil score will be effecting it seems.
I dont understand how can you effect my cibil score if payment has been delayed for 9 days?
Is that any provision for you to do so if payments are delayed less than a month, can you report to cibil?
If you feel so, then you can proceed in what way you can. I can deal this situation very well. Lets see how far shall we take.
I've got experience in fields like, bpo, it, banking and policing. And i very well know how to follow up with customers when they dont pay. Its not that in th every first calls of followups you need to be harsh with customers.
Tell your executive and train her how to speak with customers, if they dont have patience to deal with customers then remove them from service their are lot many who can deal properly.
For your kind information, we are not defaulters and we expect some respect when we are behaving properly.
I got a call from :[protected] at 12:50pm on 15/6/2016. Ask her to behave properly with customers.

First of all, the problem is on your side, you should make the ecs work properly, for that proper documents have to be taken, enquire with bank people and resolve the problem. If not i will provide you another bank's cheque leaf for ecs.

Don't try to threaten us saying cibil score can be effected. I very well know how to deal when my cibil is effected unnecessarily.

Fyi, i'll pay my installment amount only after coming to hyderabad on 17/6/2016. If you cant wait till then do what ever you can. I'll do what ever i can to escalate this issue.

I dont have my loan account number with me now, you can search with my mobile number.

Regards,
Vamshi k kota
91-[protected]

My two consumer durable loan is running with bajaj finance that loan numbers are 4010cd19219282 & 401ewc19219339.

I want to close the both loans, so i deposit the full and final amount cheque (Cheque number 000052) of both loans, amount of rs. 12035/- on 23th may 2016 in bajaj finance kaushambi branch.

At the time of deposit the payment, bajaj finance executive told me (That was sitting on cash counter), emi debited from my account but it credited on bank on 13th june (Same thing written on bajaj finance portal). But 14th june 2016 evening i checked and found that it not credit in my account even both loan account showing active in bajaj finance experia portal.

I request bajaj finance please closed the both loan and return the emi amount that they deducted from me.

I attach payment slip and bank statement for reference.

Hello,

I have applied personal loan[protected]from bajaj fin corp, i took loan of 7.5 lacks with interest rate of 14% and when i applied in the documents it clearly mentioned no foreclosure and pre payment charges, but i have applied for foreclosure on 25th may 2016 and i went to pay the money on 13th jun 2016 and they are asking me to pay extra 4.5% as foreclosure which is completely not acceptable.

Kindly take action against bajaj finance.

I was given a pre approved loan of 10 lacs on which i was charged 20 k insurance without my consent, and i was given a loan with no foreclosure charges but i found out that a foreclosure charge of more than 4.5 % will be charged, which i consider as a fraud and i am taking legal actions. I talked to a sales manager who handles my case, he told me that he cant do anything about it and that bajaj compny dis it to me no them and they are helpless. So i just want to cancel my loan.