Bajaj Finance Complaints & Reviews

Hi,
As i had financed with Bajaj to purchase one color TV of Samsung.
it financed on 14th Jan-09. I got TV on 15th. After that i did not received any loan statement or any call from Bajaj Finance. Just they informed me about installment of 642/- will be deducted for eight months.
After that in Feb, no any installment deducted although i had maintain my bank account. In this month (March) they deposited ECS with out any information that when do they put in my account. ECS was rejected on 14th Mar. i did not get any call an message from Bajaj Finance till the date.
so, let me know that it's not their responsibility. are they putting ECS without any information.
at least they should inform me about it. Please solve my query
-Regards,
Ravindra
[protected]
Ahmadabad

I have not recd the NOC yet while all EMI has been paid to bajaj finance

Hi,
I had applied for a Personal Loan in Bajaj Finanace and later on i had cancelled the Loan before the Cheque actully landed in Hyderabad, as discussed with the supervisor of Bajaj Finance the Loan Amount has been cancelled and it would reverted back was mentioned by the supervisor ([protected]).
Now immediately after a month i receive a message stating the you have to pay the EMI which is due on a specific date, i spoke to the supervisor ([protected]) and he says it would be reverted back not a problem and status in the system shows as cancelled, i thought some problem in the system and kept quite. It was strange that after a month again i get a message stating that your EMI is due, now how do i proceed forward with the issue, every month they are putting the cheque in the bank and the cheque is getting bounced my reputation with the existing bank is getting spoilt please look into this matter and guide me the proceedings.

I took a loan for buying a laptop on Aug 15th 2007 and it was completed on Aug15th 2008. During this Loan trans Bajaj Finance claimed to say that i had bounced NOV 07 Emi for which I gave my SBI statement to 5 different People of Bajaj Finance and sent a soft copy of the same to Different email id in which it clearly states that an amt of 4583.Rs has been debited in my account. But there was no action taken None reverted other than making making calls and asking me to pay my EMI due.
Today i was shocked to see that an amount of 4583.Rs was debited in my same SBI acc by BAJAJ Consumer Finance without my knowledge. No NOC was aslo given.

We, Chandan Electronics, Gandhinagar are associated with Bajaj Finance since long time.

But after many followups, we are sorry to inform you that the below mentioned case in not resolved yet.

Customer Name :- Raish Ahmed Mansuri
Address :- 522/1, sector- 6/B, Gandhinagar.

It was finance for 5 installments. 4 installments cheque are already being cleared and deposited on regular basis by Bajaj Finance. But still disbursement of our amount is not being cleared yet.

If finance is not done ok than why the company has deposited the cheque and if it is ok than we should be given disbursement of the amount.

Kindly do the needful in urgent basis.

Regards,

Shipa Shah
Chandan Electronics
Gandhinagar.
(O[protected], 65726813

Today (07.03.09) I visit to yours Salem branch (Lakshmi complex). I ask statement my loan account to Mr.Boopathi raja, He told that only one time the statement will be provide…….then how we remember our statement………..kindly do the needful and give good service to customers………….mohankumar/salem/[protected]

I Have taken vehicle loan from Bajaj Finance (offered by showroom executive Popular Bajaj-Kormangla, bangalore) and also i have paid all installments on time as payment mode was ECS. As per the Bajaj Finance document loan was terminated on 16/06/2007.

But i have not received my NOC till date (03/03/2009) according to BF they have mailed NOC but i was not present at the address, but they dont have any proof for courier document (AIRWAY No or and supporting tracking no.) I have visited BF branch 4 times 2 times they dont have NOC letter head (this was mentioned by executive and BF office in Malleshwaram). On my 3rd visit (14/02/2009) on meeting with manager he (R.Harsha) mentioned that they dont have NOC BF have to get it from there Pune H.O. He created a Complaint (# BB0409 or # BBO409) and mention 03/03/09 as next visit /contact date. On visiting this date (today) he say that they have not received documents so please visit on 16/03/2009.

my loan is cleared 1.5 years back, paid all amount in due time. what do BFAL expect more so that they can provide me with NOC.

I can see several complaints (45 in number) regarding BFAL on this forum. is anyone from BFAL really noticing these complaints and acting according.

I am in need of an urgent help from Baroda Bajaj Finance. I had taken my Discover 135 from AS Motors, Chhani road, Baroda. There was a loan for ~42000 rupees and I closed it in 11 months EMI (closed by November 2008). The thing is that I haven’t received any NOC except RC book when loan closed.

I contacted the Bajaj Finance office in Fatehgunj, Baroda. They are giving me surety to release NoC withing 8 days, But still Date I am not received anything from them. When I try to contact via phone the executive always say that we are check and back to you.

Now I am tried to follow up. I need Solution on NOC.

Sir, I m Rekha Jain A/O B.S.N.L and i had bought a compaq notebook(Iaptop) from Computerland Vikas marg Shakarpur Delhi 92.I had taken a finance From Bajaj Finance comp.They have taken a security amount of Rs 8, 000 as a part of refundable security.They told us That after the completition of the tenure if finance amount they will return us the money.The tenure of the Installments ends on the august month of 2008 but till now they hadnt refund us the money.when we contact them they told us to reach to their office near Agrasen hospital In Punjabi bagh.We went there on 27th of Nov 2008 and there they told us that they had registered our complaint and within 20 days they will return the money.its been 3 months since then but they hadnt return our money.when we contact their representatives and even the computer store No one is ready to give us a satisfactory response.Finally I had to come at the door steps of consumer forum to seek justice.Hope i will get benefitted from here.thanking you!!

Hi
My name is vikram gowani i took a loan from bajaj finance in last years for a laptop i given some secuirty deposite near above 8000. The company told me thay you will get return deposite with in two days after complete all EMI. Now i completed all my EMI but comapny not giving me proper response they telling go here call on this number contect this person and last telling you cant get security deposite these means your comapny will do chitting with custmer.

vikram gowani
[protected]

dear sir

I AM REQUESTING YOU TO CANCELL MY LOAN(LOAN NO 080318).I DONOT WANT ANY LOAN.

AMITAVA BISI

[protected]
[protected]@rediffmail.com
[protected]@hzw.ltindia.com

BAJAJ TWO WHEELER VEHICLE CT 100 / KL9Q 1498/ E.P.DEVADASAN BUY FROM LAKSHMI BAJAJ, THEKKUMMURI, PATTAMBI.PALAKKAD, KERALA. FINANCE FROM BAJAJ FINANCE, PALAKKAD BRANCH. LOAN AMOUNT FULLY PAID, NOW PALAKKAD BAJAJ FINANCE OFFICE IS NOT FUCTIONING, NOT AVAIL ANY CONTACT PERSON OR PHONE NUMBER, I CONTACT TO DEALER, THEIR TOLD RC BOOK AND NOC IN THRISSUR BAJAJ FINANCE OFFICE. BUT BAJAJ FINANCE THRISSUR OFFFICE SAID NO DUE LETTER FROM PALAKKAD BAJAJ FINANCE OFFICE.

VEHICLE NUMBER. KL9Q/1498

PROPOSAL NUMBER - 13219

PLEASE HELP ME

Dear Sir/Madam,

I am Ritesh kumar. I have purchased bike throgh bajaj finance. but after 3 month my bike got theft. so i claimed for insurance, they have given a cheque for claim in favour of bajaj finance. But now bajaj finance not giving my refund money. Even thier employees MISS MINAKSHI MATHUR AND MR. PARMJEET from NARAYANA OFFICE DELHI behave very rude. They don't even know how to talk with a client. If employee like these remain in Bajaj offices, then company will not remain longer in the market. Please take necessary action against employees of Narayana office delhi and refund my amount.

Ritesh Kumar
+91-[protected]
+91-[protected]

Sir, i received a letter from your company containing (Proposal no. 1019148) that your pre-approved loan of rs. 50, 000/- is ready. Kindly contact the local branch. Since then i tried to contact your local office but unfortunately the number which is printed in your letter is not working and there is no address of ahmedabad branch, so that i cannot able to contact the said branch. If possible, kindly phone number and full address of ahmedabad branch so that i can further proceed for the same.

we had taken an AC from vijay sales and have made approx 50% of the price and chose EMI option through ECS for the rest 50%
The EMI was for 6 month, the first staring in July 2008..but unfortunately the same is being continued and the EMI amount was deducted in Feb 2009 as well.

We are not getting any satisfactorily response from the representatives at Vijay sales from bajaj finance

Pls help

Respected Sir

I have two cunsumer loan accounts with Bajaj Finance and the EMI's for the loan account hit my savings bank account on the 10th of every month. My savings bank account, is nomore active now as it was a salary account, so to avoide the ECS bounce, I pay the EMI on the 1st of every month.

I am disappointed because I had visited Bajaj Finance's Pune (Wakdewadi) Recovery office on the 31st of January 2009 as the 1st of February 2009 was falling on Sunday. I was advised that the office is now shifted from Wakdewadi to Aundh (approx 18 kms from the place I stay) hence I requesed the attendent to send an executive to my residential address so that he person can collect the EMI.

After waiting for 4 days I was advised by Rahul that I need to still visit the Aundh Branch and pay cash EMIs as Bajaj Finance does not have the cheque collection service or Cheque drop box. I was also informed that I will now have to pay the EMI after the 10th of February 2009 along with the cheque bounce charges.

Can someone please explain why do I need to pay the cheque bounce charges when I am chasing your company to collect the EMI from me from the 31st of January 2009 onwards. Right from day one I have faced a poor service from Bajaj Finance collection office, people working at their office are uneducated and do nat have a proper way of speaking to the customer.

To resolve the problem I would appreciate your reply in return. I look forward to hearing from you and to a resolution of this problem as early as possible.

Sould you have any query, please feel free to e-mail me.


Yours faithfully

Parvez Khan.

Subject: Unexpected & undue harassment and abuse by staff for a rightful service requested by me at Bajaj Finance.
Dear Sir / Madam
I am writing this mail in terrible disbelief that the prestigious reputation of Bajaj can be so easily tarnished by some of absolutely ill behaved and unprofessional staff at one of Bajaj Finance outlets in Delhi.
Please take note that this disgusting incident has happened to me despite my up to date full & final payments about the service availed by me. So, ironically, even the case of non payments leading to unruly behavior by recovery agents does not apply here and still I was humiliated by them.
All I had requested was the original bill of my Lenovo laptop which I had purchased on 50% down payment and the rest amount financed by Bajaj Finance with reference to Proposal number:- 184218, dated 09/02/08.
Now find below the disgusting sequence of events that has forced me to be seriously doubtful about any product or service of Bajaj:
1. I called up the concerned person Ms Sadma for guidance on how to get the original bill since I have made full and final payments.
2. Ms Sadma asked me to go to Bajaj Finance office at Rohtak Road, opp Maharajaagrasen Hosp., New Delhi as I went there all the way from Katwaria Sarai, which is appx 18 km(oneway) the reception out rightly denied that there is anything like original bill, instead they said that only a statement can be given.
3. I called Ms Sadma again and she insisted that I should contact Mr Sachin Panwar([protected]) at the same office and he would provide me the bill.
4. I waited for Mr Sachin Panwar for about 25 minutes and then he came out and said he is going out so I should contact Mr Yogesh Sharma at the same office. Again after some wait Mr Yogesh Sharma came out and without listening to me just sent across a message that he is going to a meeting and will take at least one hour.
5. After wasting so much of time and effort without any result, I called up Ms Sadma again and now she stopped taking the call despite repeated attempts she did not pick my call while regularly took calls of others.
6. Obviously I lost my patience and asked for details of Mr Sachin & Mr Yogesh so that I could make a complaint, instead, Mr Sachin came out and started using foul and abusive language . He even asked me to go to police station or anywhere and he would not care. In fact he started threatening me like a criminal.
Now if an up to date customer gets such treatment at Bajaj outlet without even a reason then I feel sorry for the reputed name of this prestigious company.
However, as a rightful consumer I make a sincere demand that the matter be investigated, verified and action be taken against the culprits at your organizational level with due communication to me, otherwise I will have no option but to go to the consumer forum or any other valid authority.
I still hope that my interest and Bajaj`s reputation will not be compromised in the hands of a few ill behaved arrogant hooligans.
Pls arrange my original Bill

Deepak Sharma
[protected]

sir,
i had bought a bajaj pulsar 180 dtsi ug3 bike and regestered as KA-32 S 6727 and hypothycated to bajaj finance. i cleared all my dues without any default in september 2008 itself. For the last four months iam asking for NOC but till now there is no response. i availed loan in gulbarga but now they have closed their office here and time and again iam suppose to go to sholapur for my NOC which still to date has not been issued.Please make arrangements for issuing my NOC as soon as possible..my contact number is [protected]..

I HAVE BOUGHT TWO WHEELER FROM BAJAJ AND LOAN AVAILED FROM BAJAJ FINANCE WHICH HAS BEEN CLOSED IN THE MONTH OF OCTOMBER 2008 BUT THE NOC FOR THE SAME IS NOT RECEIVED FOR THE SAME . I AM TRYING IT FROM LAST FOUR MONTHS AND NOBODY IS RESPONDING IT PROPERLY AND THEY DONT HAVE ANY SERVICE MANAGER FOR THE SAME IN THE BRANCH . STAFF NEGLECTS THE CUSTOMER PROBLEMS.PLEASE HELP ME FOR THE SAME .
THANKS
ANAND...

I have taken a lenovo laptop from Bajaj finance and for which I have to pay 3917/- per month dated on 5th from Dec 08 to 8 months. I paid through ECS on 5th dec & the ECS come to my acct 3 times in Jan. From which on 5th the ECS got cleared and rest 2 bounced for insufficient fund for which ICICI charged me 281/- twice. I have taken the mobile no. of staff to contact from agent and they picked up the phone and handover each other without taking my problem seriously and finally someone told me send your bank statement to my email id. I told him to send his email id into my mobile or my email id but not getting any respose. I am really harrased so much don't know what to do if they send such type of ECS to my acct regularly...