Bajaj Finance Customer Care
Bajaj Finance Limited
Customer satisfaction rating: 2%
Submit a Complaint
2625
COMPLAINTS

Bajaj Finance Customer Care

Bajaj Finance Limited

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Address
4th Floor, Bajaj Finserv Corporate Office, Viman Nagar
Pune
Pune District
Maharashtra
India - 411014
Landmarks:Off Pune-Ahmednagar Road

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
2828
down
955

Phone:
Phone:
up
1679
down
709

Additional info
Use your registered mobile number to access your loan account details and source instant answers to your queries.

SMS to 92275 64444

KEYWORD Transaction
GETEMAIL To know your current email address
UPDEMAIL To update your email address
GETADD To know your current mailing address
CUSTID To know your customer ID
LAN To know your loan account number (LAN)
EXPERIA To know your Portal Experia username and password
EMI LAN To know your loan / EMI details
PIN To know your 4 digit EMI Card PIN number
FEEDBACK To give your valuable feedback
SAT Y To give a positive feedback
SAT N To give a negative feedback
SOA To get Statement of account
NOC To get No Objection Certificate on loan closure
REPSCH To get Repayment Schedule

View More Information...

Customer satisfaction rating
2%
Complaints
2625
Pending
0
Resolved
58
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Bajaj Finance related photos (266)

Bajaj Finance Complaints & Reviews

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Bajaj Finance — not getting otp on my no as the agent has updated wrong registered no at the time of issuing card [Resolved]

 Aarti Chamankar on Sep 29, 2018
I am not getting otp on my registered no when i am doing some transaction using bajaj finance card
As agent who has updated my details has
Updated wrong registered no at the time
Of issuing card. Please check the below details and update my mobile number as [protected] and my card details are below
My card no is [protected]
And my customer id is
49229435...
Complaint comments  Read comments Complaint category Loans

Bajaj Finance — order cancelled loan and emi running

 Yazu Kumar on Sep 29, 2018
It's a pathetic service from Bajaj finserve. No one cares about the request.

I'm keep on trying from August, every time I will get the same response, give us 1 week of time or couple of days to resolve your issue.

Dont know from where I have to put sue on them.

I purchased a mobile from flipkart on 10th july 18 and cancelled it on 11th july 18. As per flipkart the money refunded on 21st july 18.
Order no: OD[protected]

As per Bajaj finserv, flipkart requested not to cancel the loan.
Loan Account No: 400ECF82274100...
Complaint comments  Read comments Complaint category Banks

Bajaj Finance — regarding payment of emi

 Lalit gulati on Sep 29, 2018
Sir
I purchased mobile online the acctt no shown in emi card is changed. I met your office employees and request them to deposit my instalment but they refused to take instalment. Neither instalment is deposited online. They said that they only recieve amount after the bounce/panelty which i want to avoid. It also effects my cibil.
So you are requested to ask your employee to collect amount without panelty or by online.
If my cibil effects i approach consumer court in ambala.
You are requested to change my old acctt. No is [protected] to new acctt no [protected]
Complaint comments  Read comments [2]Complaint category Loans

Bajaj Finance — ecs rtn chg dt

 Ashrafulhoque on Sep 29, 2018
Bajaj finsarv com pani se mera loan the or ak check mera bunch huwa to mere account se pas bar ecs rtn chg ki nam pe 295 karke kata help lain pe call kar ti hu lagta nehi he agent ko bol raha hu bol ta he hamko pata nehi he meyne mera loan 2132 emi or bunching change 450 or 232 ovar deu peymant kar diya for vi kata he mera bajaj ka loan account no he 4k4dpf83463626 mera phone no [protected] gmail ashrafulhaque536@gmail.com...
Complaint comments  Read comments Complaint category Mobile Handsets

Bajaj Finance — false promise on processing fee on home loan

 anand.singh25 on Sep 28, 2018
Hi,
From the first day, Bajaj finance executive told me to there will be no processing fee on loan. I confirmed with his senior also and he told me there is some offer going on and there will be no processing fees on loan.
So I proceeded with loan and at the time of disbursal, they charged me around 22 thousand rupees(22, 000) as a processing fee.

When i informed the same to the bajaj's person he told me they will refund the processing fee and after that he is not picking up the phone.
I have requested him on messages but he is not responding.

I...
Complaint comments  Read comments Complaint category Unauthorized charges

Bajaj Finance — tneb bill payment failure

 301972 on Sep 28, 2018
Dear sir
I am 11 am on 26th may, 2018. It is not complete if eb rs 3484 is paid by bajaj wallet, so i have emailed many times in this regard so i request very humbly to repay it
நான் 26 9 2018 அன்று காலை 11 37 am.பஜாஜ் wallet மூலமாக eb rs 3484 பணம் செலுத்தினால் அது முழுமை பெறவில்லை எனவே இது சம்பந்தமாக பல முறை தாங்களுக்கு இமெயில் புகார் அனுப்பி உள்ளேன்...
Complaint comments  Read comments Complaint category Internet Services

Bajaj Finance — executive is not punched my money scene 2 months

 Aatish Chandra on Sep 27, 2018
Respect sir / madam
I have given the money worth of 6000 to ur executive he has not punched amount and if i asked he is talking so rashly and even the manager manik is also behaving as the same so take a action on executive and manager...
I have got call from legal department nitu sharma, deepak sharma and the boss said they will clear within 24 hours 1 months ago but not yet clear till now... Take action on these people it's gulbarga branch...
Complaint comments  Read comments Complaint category Other

Bajaj Finance — illegal charges and presenting in bank again & again after paying

 vishwar singh on Sep 27, 2018
Bajaj finance has cheated by their illegal charges. After made of complete payment they have taken extra money approx 5000 from me by forcing that delay in payment or bounce charges. They worse my cibil score also.
Bajaj finance still presenting for payment in bank account after 2 yrs for loan paid.
Their employees had taken payment from me but still account showing some due and they are sending messages.
Very bad experience with bajaj finance....
Complaint comments  Read comments Complaint category Business & Finances

Bajaj Finance — bank account no related

 pramodkumargupta on Sep 27, 2018
My name pramod kumar gupta, last month i m taken personal load and given hdfc bank chancel cheque
Loan no - 577pst84768620
Today i got sms emi bank name is icici how is possible

This is very bad experience

Thanks & regards,
Pramod kumar gupta
5 paisa health care senior department i mobile: [protected]
Web: www.5paisainsurance.com  e-mail: pramodkumar. Gupta@5paisa.com...
Complaint comments  Read comments Complaint category Loans

Bajaj Finance — pulsar 150

 Shailendrarajput4770@gmail.com on Sep 27, 2018
I purchased new bike before 1 month from rukmani bajaj indore after 1 month in injen oil automatically flow in my bike and injain cap also removed but by showroom not provide me free of service and he denied me so i want to know what means your customer, service, product everything is no needed after purchase bike and contact me [protected] and i want to answer about it...
Complaint comments  Read comments Complaint category Business & Finances

Bajaj Finance — surrender policy

 Mohammed Jahangir Pasha on Sep 27, 2018
I want to surrender my policy please cancelled it. When i went branch office daily to cancelled my policy no one can answering me i don't know how to cancelled my policy when i reach branch nobody can helping me. I am a driver i lost my job is have so many problems and bajaj finance was taking penalties with me and check bonus also 600rs taken nobody responding me pls help...
Complaint comments  Read comments Complaint category Health & Life Insurance

Bajaj Finance — bajaj executive harassment by family member

 Manashi Ghoshal on Sep 27, 2018
Respected sir, We are facing too much herasment from bajaj finance exicutive. Every day they came my house we are facing prestigius bad language issue from the 5 exicutive.Main culpit is Moumita came gulgan egency from bajaj. they all drunk alcohol starts for payment force fully issues...sir i beg you please do anything, but we want relief this issue as early as possible my adress is airport 1no....
Complaint comments  Read comments Complaint category Business & Finances

Bajaj Finance — lost emi card

 Zaarra on Sep 26, 2018
Hi i've lost my emi card. Plz send new card at my address... Can someone call me for the same? Also, how do i get the emi card number on mail cuz i need it urgently... How do i recover the emi card no. On mail? I've tried checking all mails and even when i got the card, i never got an email stating i've purchased the card.

Please ask an executive to call me urgently on my registered mobile no.....
Complaint comments  Read comments Complaint category Credit Cards

Bajaj Finance — deduction of amount from my sb a/c

 mdmunab on Sep 25, 2018
Bajaj finance — ddr - bajaj auto

I am mohammed hanif memon from gevra dipka, korba submit a complaint
On on july 23 2017 & on july 25, 2018, i have recently noted that there is a transaction of rs. 117 under the narration ""to transfer p[protected] tr for ddr bajaj-auto". Please note that this money has been deducted without my consent.

Therefore i direct you to please revert back the money asap. You get in touch with bajaj auto and resolve the matter.

I advice you to please take the matter seriously and revert back my money....
Complaint comments  Read comments [1]Complaint category Business & Finances

Bajaj Finance — ddr deduction without any information

 basutungal on Sep 25, 2018
Deduction of Rs 117/_ without any information On 25th September, 2018, Rs 117 has been debited from my sbi account without any information, It is very painful to see that company like bajaj finance are deducting money from savings account without any kind of information or any consent. They have deducted 177 rupees from my savings account for nothing. I dont want any service from you, . my registered mobile number is [protected] and transaction number is P[protected], ( A/C [protected]) SBI branch Rajajinagar Bengaluru....
Complaint comments  Read comments Complaint category Banks

Bajaj Finance — rate of interest is very high

 Swapnali2010 on Sep 24, 2018
I Have Taken Personal Loan of Rs. 1, 25, 000/- from Bajaj Finance. Monthly EMI i am paying of Rs.4, 199/- For 60 Months.

While applying loan it was decided that the Rate of interest will be 16%, but after all procedure we found that rate of Interest is 20.31% as per Papers. But now I am checking the Calculations the interest rate was charged 32%

Everywhere in the Documents such as Loan Statement/ Repayment Schedule u are mentioning the rate of interest is 20.31% but as actual it is very High.

when i called customer Care, there is no Proper Response....
Complaint comments  Read comments Complaint category Loans

Bajaj Finance — consumer product fraud transaction [Resolved]

 Revathivr on Sep 24, 2018
This is revathi, i have a dispute against my consumer loan. I have taken a consumer product through bajaj finance in omr viveks show room in the year 2015, loan sanctioned rs.22370 which i paid emi regular. But later bajaj finance staff misused my account they have taken some other product in my name.
I have identified that bajaj finance staff mohan who processed my loan at omr viveks and his friend naresh another staff did this fraudulent transfer in my account and 3 months emi was debited from my bank account i tried to give a complaint in customer care but not able to get any proper solution....
Complaint comments  Read comments [1]Complaint category Other

Bajaj Finance — customer care not connecting from 15th august

 Vamsi154.civil on Sep 22, 2018
Bajaj finance customer care number is not getting connected.

Whenever i call the customer care, the ivr is responding as "sorry, we are unable to process your request. Please try again after sometime."

I didn't get the refund for my loan 408rem80771007 until now as the promised date of refund was 20-sep-2018.

Call me on [protected] or [protected]

Make sure that your customer care number connects to the executive or close your company and do any other business.

Without understanding customer's concerns what is the use of doing...
Complaint comments  Read comments [1]Complaint category Loans

Bajaj Finance — do not call at all

 Himaanshu Bhatnagar on Sep 21, 2018
I am fed up of receiving multiple calls from bajaj finance every day. Although my number is registered on dnd, however the same seems to have no effect. Please stop calling for your promotional activities like loans, top up credit cards as the same are not required. Kindly let trai take a note of these calls which are harassing consumers day in and day out....
Complaint comments  Read comments Complaint category Loans

Bajaj Finance — harassment by recovery agent

 shalin..sngh on Sep 20, 2018
Hi,

I am staying in hyd family is not here i dont have job from last two months and i suppose to join next month to new company i tld bajaj guy that you i will make all the payment next month however he is coming to my place at morning 8 am and beating the door and shouting and saying lot of things and saying abt police being a female this is very embarrassing as i already made a promise to pay.

Kindly register my complain.

Thanks,
Shalini...
Complaint comments  Read comments Complaint category Loans

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