Bajaj Finance Customer Care
Bajaj Finance Limited
Customer satisfaction rating: 2%
Submit a Complaint
2150
COMPLAINTS

Bajaj Finance Customer Care

Bajaj Finance Limited

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Address
4th Floor, Bajaj Finserv Corporate Office, Viman Nagar
Pune
Pune District
Maharashtra
India - 411014
Landmarks:Off Pune-Ahmednagar Road

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
2228
down
776

Phone:
Phone:
up
1323
down
581

Additional info
Use your registered mobile number to access your loan account details and source instant answers to your queries.

SMS to 92275 64444

KEYWORD Transaction
GETEMAIL To know your current email address
UPDEMAIL To update your email address
GETADD To know your current mailing address
CUSTID To know your customer ID
LAN To know your loan account number (LAN)
EXPERIA To know your Portal Experia username and password
EMI LAN To know your loan / EMI details
PIN To know your 4 digit EMI Card PIN number
FEEDBACK To give your valuable feedback
SAT Y To give a positive feedback
SAT N To give a negative feedback
SOA To get Statement of account
NOC To get No Objection Certificate on loan closure
REPSCH To get Repayment Schedule

View More Information...

Customer satisfaction rating
2%
Complaints
2150
Pending
0
Resolved
44
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Bajaj Finance Complaints & Reviews

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Bajaj Finance — continuous calls for loan offers

 141850 CA.Hemant Kanojiya on Dec 29, 2017
Dear bajaj finserv team,

This is replica of my mail which i have sent on you official mail id. Wecare@bajajfinserv.in

"please treat this mail as very important and priority, i have been getting calls from bajaj finserv 15-20 times a day and i am fed up of this. I do not want any loan. Please stop harassing me.

My contact details are 8511xxx086 & 9033xxx437, please block this number from your contacts. From tomorrow onwards if i get a call from yourside then i shall initiate legal action in consumer forum against your organisation."

Detailed...
Complaint comments  Read comments Complaint category Business & Finances

Bajaj Finance — gold card in not received

 Kutuboddin shaikh on Dec 28, 2017
Dear.

Manger sir.

I am kutuboddin shaikh and i am 9 months old costumer.

My account number is
445dpf35588344.

Mobile number.
[protected]

Dear
Sir gold card untill not received.

And jalgaon city branch members is not corporate.

Pleas helping sir and urgent gold card despatched.

Please urgent recommend.

Thanks.
Kutuboddin shaikh.
[protected]....
Complaint comments  Read comments Complaint category Mobile Handsets

Bajaj Finance — do not disturb with calls

 Srinivas Aleti on Dec 28, 2017
I receive at least 4 calls every day including automated calls requesting to take loans. Already requested in multiple calls to not call again and registered for do not disturb in their site at https://general.bajajallianz.com/BagicNxt/call/saveDetails.do

But still get calls from +91 172...
I am not interested in them and do not want t receive such calls.
Please do not call....
Complaint comments  Read comments Complaint category Unsolicited Phone Calls

Bajaj Finance — excess payment

 amit4150 on Dec 27, 2017
Dear sir,

I amit sharma s/o late sh. B, n, sharma i have purchase from big bazar through baja emi card. I have paid my all emi's but bajaj finserv ltd. Has deduct a excess emi from my account. Please refund my amount in my bank account.

Please do the needful.

Regards
Amit sharma
Customer id :[protected]
Mob. No. [protected]
Email:- bvakrs@gmail.com
Lan:- 401rem42333753...
Complaint comments  Read comments [3]Complaint category Department Stores

Bajaj Finance — variation in loan emi amount

 mamatharaghu on Dec 27, 2017
Charging high interest then what then mentioned while approving the loan. When i asked for clarification on these there no response from bajaj finserv.
Its been a 30 days, no progress on the issue. No response for call or mails from bajaj.
I have raised these issue on 28th nov and still its not resolved.
Getting worst customer support from bajaj finserv....
Complaint comments  Read comments Complaint category Loans

Bajaj Finance — deducted 117 rs. from my account without any reason

 Jaydeep Vasandia on Dec 27, 2017
On 22 dec 2017 117 rs has been debited from my hdfc account through ecs d - tpcf bajaj finance[protected]
I don't have any dues on bajaj finance. Kindly clarify on urgent basis otherwise i will force to go to consumer court. Please provide there fund at the earliest. Unwanted debit without notification.

[protected]
Jaydeep vasandia
Vasandiajaydeep@gmail.com...
Complaint comments  Read comments Complaint category Loans

Bajaj Finance — stop calling a dnd registered no

 littlechartered on Dec 26, 2017
Today again i have received a call from nidhi from bajaj finance from [protected] and the heroes at bajaj finance have still not bothered to reply me.

I am getting your marketing calls since more than 2 years even though my vodafone no [protected] is registered for full dnd.

I am getting at least one call a day selling your services and the calls are made from various numbers from all over india.

The reason might be that the data you would have stolen for marketing would have left mentioning my number as being a dnd one and that data of yours have been...
Complaint comments  Read comments [4]Complaint category Loans

Bajaj Finance — stop phone calls from bajaj finserv

 Kalyan7145 on Dec 26, 2017
I'm not interested to receive any call from bajaj finserv. As i'm not interested to take any loan. So requesting not to call and disturb me. I’m getting frequent calls from multiple numbers which i can’t block / ignore to attend the call. Some executives are really worst they don’t even have manners / common senses. If i disconnect the call due to some meeting / urgency. They will keep on calling and really making trouble to customers....
Complaint comments  Read comments Complaint category Loans

Bajaj Finance — complaint regarding fake insurance

 NareshShar on Dec 26, 2017
Hi sir/madam,

I am naresh sharma.in 2012 i bought two electronic products in 39, 000 rs from a local vendor through bajaj finance and i pay all installments and complete my loan in february 2013 (I am sending you loan noc).

First installment date 05/07/2012
End installment date 05/02/2013

Now i am getting threatening fake calls and he is saying that i am calling from mumbai police and name of person is devinder singh rathore and his contact no is [protected]. He told me that there is complaint against you and you talk to advocate anil kumar tripathi...
Complaint comments  Read comments Complaint category Insurance

Bajaj Finance — 118 inr deduction from my account info: bajaj fin mndtvrfchgs dec-17.

 Satish Minocjha on Dec 24, 2017
I have bought the led in the month of nov 17 and i have paid all charges required for the card formation
And processing charges at the time of led purchasing. I have observed that the amount of rs 118 has been deducted from my account as deduction of amount from my account info: bajaj fin mndtvrfchgs dec-17. I do not understand that why the above mentioned amount has been deducted as already i have paid all dues on time.

Arrange to credit this amount in my account. Ans reply why this has been deducted??

Satish minocha

[protected]...
Complaint comments  Read comments [1]Complaint category Credit Cards

Bajaj Finance — rs 117/- deducted from my account with, sbi 30012973304

 Najeeb58 on Dec 22, 2017
On 22.12.2017, i got an sms from my bank account ([protected]), that rs 117/- has been debited towards, bajaj investment intermediary account no: [protected], p[protected]t1 for ddr bajaj auto.
I have not conducted any such investment transaction with bajaj auto.
Then why it is debited.

Do reimburse the money immediately.

Regards

Mohammed najeeb
Agm lcpc
State bank of india
Lcpc ernakulam...
Complaint comments  Read comments Complaint category Banks

Bajaj Finance — please stop calling my dnd registered no 9909600201 to avoid legal action

 littlechartered on Dec 22, 2017
You pathetic bajaj finance customer care executive,

I am getting your marketing calls since more than 2 years even though my vodafone no [protected] is registered for full dnd.

I am getting at least one call a day selling your services and the calls are made from various numbers from all over india.

The reason might be that the data you would have stolen for marketing would have left mentioning my number as being a dnd one and that data of yours have been distributed all over india.

The last call today was from akhshita at 12.19 pm from mobile...
Complaint comments  Read comments Complaint category Loans

Bajaj Finance — my pan is being used to avail loan

 Vinod Shanmugam on Dec 22, 2017
I am vinod shanmugam and do not have any loan relationship with bajaj. When i extracted my cibil report yesterday, i can see address and phone number which has been updated by bajaj finance for my pan and i can see some suspicious transactions trying to be made using my pan number. Do let me know how i can file al legal suit against these guys who are trying to use my pan to a get loan for others illegally using mine....
Complaint comments  Read comments Complaint category Loans

Bajaj Finance — account which doesn't belong to me got reported in cibil

 vissu295 on Dec 22, 2017
Hello,
My cibil report shows an account from kotak bank (Bajaj finance) with number bf1p027874. When i disputed this since i never had any account/loa /relationship with kotak/bajaj finance, kotak people after 2 months asked me to check with bajaj finance after i called them for inquiring the status.

Cibil dispute shows :-
Kotakbank - bf1p027874 does not belong to me no change - please get in touch with your credit institutions for the required correction.
Bajaj finance officials to fix this error and remove this entry from my cibil report.

Kasi...
Complaint comments  Read comments Complaint category Business & Finances

Bajaj Finance — I had delayed 10 days

 Muhammad Sabir on Dec 21, 2017
Hi,

My name is sabir, i had a mobile loan from bajaj finsev emi card.. But i had due for last 10 days from bajaj finserv.. One of the custimer care guy, (Mr. Madhu) from kannur is daily calling me like gundaism.. I said him that i can pay penalty. And to wait for 10 days. But he is making problem every time and he is saying he will make problems in my whole life.. His no. Is [protected].. Please make any solution.....
Complaint comments  Read comments Complaint category Loans

Bajaj Finance — miss behave

 raushanksi on Dec 20, 2017
Mai asansole branch se 500000 loan liya jisme branch ke staf ne bola aapke account me 480000 aayega jisme mere account me 477800 aaya.. Mera phone number [protected] ye hai.. Jo bajaj loan account me diya hu...

Mughe loan dene se pahle koi bhi term aur condition nahe bataya gaya.. Aaj mai 100000 loan account me deposit karne gaya to 2.5% extra manga gaya.. Ye puchne par bhi loan lene se pahle mughe nahe bataya gaya... To mai kyu ye extra charge pay karu...

Please head branch iska solution de..

Loan lene se pahle jo mughe bataya gaya wahe paise mai jama...
Complaint comments  Read comments Complaint category Loans

Bajaj Finance — marketing calls / sms to avail of personal loan / cibil score

 SandipRJ on Dec 20, 2017
I am often receiving marketing phone call / message to avail personal loan, offers on consumer goods etc.
These phone calls are very irritating, and create a disturbance, and are very annoying, also when a particular phone number of received call or a series is blocked / blacklisted by me, they start calling from different number.

They do not value the customers time privacy / value and seem to be unethical in trade practice.

If in case i need any loan i shall contact / walk in to their office. Why do they call / message me, are they over flooded with money....
Complaint comments  Read comments [1]Complaint category Loans

Bajaj Finance — stop calling unnecessarily - once every day

 b.radio on Dec 20, 2017
Hello bajaj finserv

I have emailed you @wecare@bajajfinserv.com - also i have called your customer service and pleaded. But to no avail. I have all mail responses and confirmation that you will stop calling. But that never happened. I am at the verge of frustration and breakdown because of regular calls - all from different numbers every day. I have been booked by bangalore police far taking calls while driving of bajaj finserv. I have all your products believe me - card overdraft. But still you are calling to sell the same product. I will seriously go to consumer court if you do...
Complaint comments  Read comments Complaint category Business & Finances

Bajaj Finance — complaint about bajaj finance phone calls everyday

 Ramji Prabakar on Dec 18, 2017
I dont need any bajaj loans every day iam getting atleast 4 to 6 calls... Sometimes whike i drive i may get.. I tried blocking using true caller but iam keep on getting calls not only for but for my family.. This is very irritating and even every sunday afternoon also they are calling and disturbing my peace and rest.. This is so irritating and iam loosing my peace because of bajaj finance.. Pls stop calling me.. I dnt need any loans...
Complaint comments  Read comments Complaint category Loans

Bajaj Finance — fraud in bajaj finserv by bajaj executive & jatinder mobile center in amritsar

 Rishi Verma24 on Dec 18, 2017
Dear sir,

I am requesting you for contact me about my loan amount. I purchase redmi y1 phone but in your mail its shows nokia mob.

Your executive & jatinder moble centre did fraud with me in my loan case of redmi y1 mobile.

I pay rs. 3500 in advance & rest amount is 6 emi of rs. 1250, but in your loan detail mail has shown rs. 2500 in advance & rest is 6 emi of rs.1250.

They fraud me in advance amount.

I therefore request to do something about this matter that they never did it again with any other customer.

Customer...
Complaint comments  Read comments [4]Complaint category Loans

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