Bajaj Finance Customer Care
Bajaj Finance Limited
Customer satisfaction rating: 2%
Submit a Complaint
2538
COMPLAINTS

Bajaj Finance Customer Care

Bajaj Finance Limited

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Address
4th Floor, Bajaj Finserv Corporate Office, Viman Nagar
Pune
Pune District
Maharashtra
India - 411014
Landmarks:Off Pune-Ahmednagar Road

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
2718
down
922

Phone:
Phone:
up
1615
down
695

Additional info
Use your registered mobile number to access your loan account details and source instant answers to your queries.

SMS to 92275 64444

KEYWORD Transaction
GETEMAIL To know your current email address
UPDEMAIL To update your email address
GETADD To know your current mailing address
CUSTID To know your customer ID
LAN To know your loan account number (LAN)
EXPERIA To know your Portal Experia username and password
EMI LAN To know your loan / EMI details
PIN To know your 4 digit EMI Card PIN number
FEEDBACK To give your valuable feedback
SAT Y To give a positive feedback
SAT N To give a negative feedback
SOA To get Statement of account
NOC To get No Objection Certificate on loan closure
REPSCH To get Repayment Schedule

View More Information...

Customer satisfaction rating
2%
Complaints
2538
Pending
0
Resolved
53
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Bajaj Finance related photos (244)

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Bajaj Finance Complaints & Reviews

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Bajaj Finance — frequent irritating spam calls

 Mihir Mondkar on Jun 23, 2018
Hello Bajaj Finance
I am irritated with the spam calls I am getting daily from Bajaj Finance.
I get at least 3 calls per day which is needless. I do not wish to have any communication with Bajaj even though I am being forcefully tried to be contacted by spamming calls on my mobile.
I do not wish to receive any further calls here from.
Kindly take this into consideration else I will official lodge a police compliant and can take it legally further.
Mihir
[protected]...
Complaint comments  Read comments Complaint category Business & Finances

Bajaj Finance — refund & ublock emi card immediately customer id-5502549, lan no.4050cd71488709

 Kiran Sudam Mhatre on Jun 22, 2018
Dear sir

On 10 april 2018 i was purchasing samsung washing machine from reliance digital korum mall thane, through bajaj finserv emi option but soon i cancelled my order before delivery.

I was worried how would i get the refund? I called bajaj finserv and told them and they assured me no money will be deducted for this purchase. Later, i called reliance digital and got confirmation from them too that no need to worry about it and they cancel my loan from their side and given me cancel invoice.

But after that i facing the situation that my emi of rs.3055...
Complaint comments  Read comments Complaint category Loans

Bajaj Finance — stop marketing/loud phone calls

 arunhegde on Jun 22, 2018
Hello bajaj finserv,

It is ridiculous that daily 4 to 5 times, i am receiving this voice calls at all possible odd hours from bajaj finserv for asking me to take loan. I am not interested to take any loan and several times i have requested that please do not call or sms me for loan requirement..

Kindly take necessary action for stopping phone call at my number else i will be forced to take action against bajaj finserv for disturbing me on and off using several different numbers

Please note this number for your action : +91- [protected]...
Complaint comments  Read comments [1]Complaint category Unsolicited Phone Calls

Bajaj Finance — misbehaviour by recovery agent

 Santoshben H Chauhan on Jun 22, 2018
Bajaj finance se humne 2 years pahle loan li thi. Humne sab installments mean 2 years regular paid liye he. But march mahine ka hafta bounce house gya tha. Kyonki[protected] ko meri mataji ka death ho gai thi, esliye humko 1 month jesa village me rahna pada tha. Humne bajaj finance se kaha ki hum[protected] ko ahmedabad aayenge jab installment bhar dange. Ya fir do april ko aapki office me deposit karva dange. Lekin 31 march ko jab hum ahmedabad return aa rahe the tab humko raste me phone kiya or hamare sath galoj kiya or 1 april ko vapis phone karke humko hath pair todne or kidnap karne ki dhamki...
Complaint comments  Read comments Complaint category Loans

Bajaj Finance — emi product installment

 Sayed Manzar on Jun 21, 2018
Hello

My name is sayed manzar and i am currently staying in mira road east. I am 23 years old and i have taken mobile phone from flipkart using bajaj emi option.

My father passed away in feb 2018 and still i was paying my emi on time. Currently i am not working and asked them to give me some time so i can start working and pay off my remaining installment.

Recovery agents coming and without permission entering my home. Abusing and threatening to fight and will tell everyone about my debt.

Their behaviour scared me, so yesterday i went...
Complaint comments  Read comments [1]Complaint category Banks

Bajaj Finance — non issue of certificate

 BSudip on Jun 20, 2018
I sudipta bhattacharjee s/o k k bhattacharjee of dist - msd (Wb). I was a guarantor of a bajaj finance consumer loan a/c no[protected] dated - 28.02.07. I forget the name and address of the owner of this loan. Recently i got my credit history from cibil and found that the account till active due to the pending of over due amount rs - 1240/- therefore my credit score fell down. This is very long pending case during this time bajaj financ did not contact me in any way before submitting the report to cibil. Now i did not understand how and where from i will remove this aligation. Please help....
Complaint comments  Read comments [2]Complaint category Business & Finances

Bajaj Finance — violating the directions of rbi.

 rdwagh on Jun 20, 2018
This is the third time your recovery agents are dishonored me and defame me.
They are going to my relatives and dis honoring me by telling them a loan amount.
Mr. Virendra mob number [protected]
He is accepted that you are violating the rule and direction of rbi. I have audio recording.

Till you don't pay compensation amount of rs. 20 lakhs i am will not continue emi.

It is the last warning i am giving you.
I will file a legal petition against you....
Complaint comments  Read comments [4]Complaint category Business & Finances

Bajaj Finance — harassment on me

 Suchariya on Jun 20, 2018
I'm suffering with bajaj finance person as he is harassing me for delay in emi payment and i already informed them that i may get salary delay if my salary not credited on 2nd of any month then month end they will charge fine along with emi. Even bajaj people told that it is ok at month end another cheque will be made if first cheque bounces and i need to pay extra charges along with my emi. Then they sent product to my home now they are harassing me for immediate payment and i said my salary will be credited within two days then they can take money but still one person was harassing me for this....
Complaint comments  Read comments Complaint category Electronics & Appliances

Bajaj Finance — regarding delay in loan closure and noc and refund of extra amount deducted

 Mallikarjun R Patil on Jun 19, 2018
My loan accounts are 1) 4040DL09979911 and 2) 404PRO21400810.I requested for closure of loan accounts as i am going for higher studies.The amount as per the request is paid through my wife's account.Along with it monthly EMI is also deducted as per schedule from my account also.Now its more than 20 days, i've not received NOC and refund of extra amount deducted. In fact I've received bajaj service mail that they have not received the amount.It's shocking.I've enclosed the bank statement of amount deduction with this mail.Kindly look in to it and rectify it....
Complaint comments  Read comments Complaint category Business & Finances

Bajaj Finance — waiver not updated and emi card not updated to proper account

 Thirumalesh Basani on Jun 19, 2018
Hi, one of the bajaj employee not added recent account to emi card, it took old closed account as linked account. got charged for that and bajaj employees called me so many times for the amount, they never clear my doubts about this before, they always need money extra as charges or any. worst employees. after few days they came back to me with proposal like we will give you 200 waiver for bounce(need to pay 250 instead of 450), given cash to bajaj employee. after one month also they didn't turned back about that waiver. i called to one of them and asked, what happed about it, he simple said i will...
Complaint comments  Read comments Complaint category Loans

Bajaj Finance — deduction of amount

 vijaykumapandey on Jun 19, 2018
दिनांक:19.06.2018

सेवा में, ddr bajaj auto,

आपको सूचित करना है कि मेरे बचत खाते से rs. 117/- दिनांक 25.04.2018 “p[protected] tr for ddr bajaj-auto transfer to investment intermediar.” के नाम पर काटा गया था शिकायत के बाद [protected] और [protected] से फोन आया था डेविट कार्ड का नम्बर पूंछा जा रहा था कहा गया कि...
Complaint comments  Read comments Complaint category Banks

Bajaj Finance — stop calls and emails and messages.

 drhiren1 on Jun 18, 2018
Daily 5 to 6 times phone calls from bajaj finserve end comes regarding to take loan. I am not interested to take loan . Phone calls comes anytime spoiling my sleep and meetings. I am loyal customer of bajaj but this type of behaviour of your side is not acceptable. So please stop the same if not than I shall move to consumer court.
My mobile no. [protected]
Email- dr.hiren1910@gmail.com...
Complaint comments  Read comments Complaint category Business & Finances

Bajaj Finance — threat by employee rajan

 Abhishek maitra on Jun 17, 2018
I went to buy vivo v9 from it solution situated in hiland park 2nd floor kolkata west bengal 700094. I submitted all the original documents for consumer loan from bajaj finance around 12.30pm 16/06/2018 for login. After sometime i received a otp. I declared the opt to the person in showroom and hence he forwarded it to the login employee of bajaj finance. After 5mins i get a call from one of your employee who threatened me to take insurance for availing the consumer loan. His statement stated that i have a -1 (Minus one) cibil and in order to take a consumer durable loan i need to avail insuranace.....
Complaint comments  Read comments Complaint category Mobile Handsets

Bajaj Finance — bajajfinserv emi card correction in name

 netholi on Jun 16, 2018
In my emi finance card my name is wrongly stated as albert p george g.
An extra intial g is coming after my name. My correct name is albert p george only.in the bank account also my name is albert p george only. Because of this there is always a difficulty for clearance of payment through online whenever i buy a product.in future also i want to purchase products through bajaj finance card. I request you to kindly correct my name in the card and send me a fresh card. Thank you
Albert p george....
Complaint comments  Read comments Complaint category Other

Bajaj Finance — non receipt of details of issued loan/operate how?

 Venkat Baba Bob on Jun 16, 2018
Recd an amt of loan minus my od and high deduction of insurance premium. Also not recd any service guide to operate this facility. Hence unable to re - transfer part amt to bajaj finance. No help or guidence recd from your feild staff no response to my phone calls for the past 15 days very regretable behaviour by your vellore branch staff. Please take suitable action and resolve my problem venkat baba gas service ranipet tamil nadu...
Complaint comments  Read comments [2]Complaint category Loans

Bajaj Finance — don't want to receive calls from bajaj finserv

 roshan2017 on Jun 16, 2018
I am receiving calls from bajaj finserv daily 4-5 times which irritates me a lot. They keep calling from different numbers even if i block the number. I dont want to take any loan nor have any interest in any scheme of bajaj finserv.
Pls stop calling or else i shall lodge a complain in consumer court.
Pls remove my mobile no.[protected] from your caller list....
Complaint comments  Read comments [1]Complaint category Unsolicited Phone Calls

Bajaj Finance — I don't want any calls regarding loans

 papasasu on Jun 15, 2018
I am getting frequent phone calls from many different persons saying that they are from bajaj finance and asking me wether any loan requirement needed, which i dont need & it is disturbing my work. Inspite of telling them not to call to many, itis not working and they r calling me daily so i request pls i dont want any calls reg loans. Thank you......
Complaint comments  Read comments [4]Complaint category Doctors

Bajaj Finance — unwanted spam calls

 akshay65 on Jun 15, 2018
Daily i am getting 3-4 calls from bajaj finance chandigarh and i have blocked around 20 numbers of chandigarh bajaj finance but still they keep on calling me from different numbers and i get computer recorded calls. I am not interested in availing any loan from any body and some times get calls at very odd time, kindly do the needful to stop all these non sense calls. Mb. No. Is [protected]....
Complaint comments  Read comments Complaint category Loans

Bajaj Finance — refund of excess emi paid to bajaj

 Kiran Sudam Mhatre on Jun 15, 2018
Dear sir

On 10 april 2018 i was purchasing samsung washing machine from reliance digital korum mall, thane through bajaj finserv emi option but soon i cancelled my order before delivery.

I was worried how would i get the refund? I called bajaj finserv and told them and they assured me no money will be deducted for this purchase. Later, i called reliance digital and got confirmation from them too that no need to worry about it and they cancel my loan from their side and given me cancel invoice.

But after that i facing the situation that my emi of rs.3055...
Complaint comments  Read comments Complaint category Loans

Bajaj Finance — still not got noc letter

 vighnesh@1410 on Jun 15, 2018
My loan a/c no. Is 405dpf57693047. I paid all my installments and dues till date but one month passed away still i had not received noc.
My name is tapasya p. Sawardekar. Still i had not received noc for the loan. Pls provide me the same as soon as possible.
If possible then contact me at my registered number and send the noc at my address. Pls lookafter....
Complaint comments  Read comments Complaint category Loans

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