Bajaj Finance Customer Care
Bajaj Finance Limited
Customer satisfaction rating: 2%
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2370
COMPLAINTS

Bajaj Finance Customer Care

Bajaj Finance Limited

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Address
4th Floor, Bajaj Finserv Corporate Office, Viman Nagar
Pune
Pune District
Maharashtra
India - 411014
Landmarks:Off Pune-Ahmednagar Road

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
2571
down
886

Phone:
Phone:
up
1533
down
656

Additional info
Use your registered mobile number to access your loan account details and source instant answers to your queries.

SMS to 92275 64444

KEYWORD Transaction
GETEMAIL To know your current email address
UPDEMAIL To update your email address
GETADD To know your current mailing address
CUSTID To know your customer ID
LAN To know your loan account number (LAN)
EXPERIA To know your Portal Experia username and password
EMI LAN To know your loan / EMI details
PIN To know your 4 digit EMI Card PIN number
FEEDBACK To give your valuable feedback
SAT Y To give a positive feedback
SAT N To give a negative feedback
SOA To get Statement of account
NOC To get No Objection Certificate on loan closure
REPSCH To get Repayment Schedule

View More Information...

Customer satisfaction rating
2%
Complaints
2370
Pending
0
Resolved
51
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Bajaj Finance related photos (224)

Bajaj Finance Complaints & Reviews

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Bajaj Finance — rbl bank a charge of rs. 50.00 without using otp validation (rbl super card) [Resolved]

 roshanlobo26 on Apr 11, 2018
Rbl bank — a charge of rs. 50.00 without using otp validation (Rbl super card)

1 review
Roshanlobo26 on apr 11, 2018 mark as resolved

Rbl sent multipal otp and when entered its says invalid, and i have received 2 mail that received each otp charged 50rs

Pls resolve the issue asap

Registered mobile number [protected]

Pls note everyone : there are many hidden charges from rbl, pls think twice before taking the card...
Complaint comments  Read comments Complaint category Credit Cards

Bajaj Finance — need noc

 Ratoon on Apr 12, 2018
Hai i am suganbabu.My loan has been closed . My loan account no. is 459DPF53269291 Pls. provide me the N.O.C. through E.Mail at my registered E-mail ID. we need to NOC urgent. unlock my card immediately.My mobile number
[protected] and mail id gunasuga1995@gmail.com
my loan has been closed but did't unlock my bajaj finserve via mobile.
i discuse about bajaj company.They Said get the NOC from your mobile.But i did't get NOC from mobile.

Regards,
Suganbabu G...
Complaint comments  Read comments Complaint category Loans

Bajaj Finance — update of mobile number

 NaveenKumarpanda on Apr 10, 2018
Hello, this is to informed you that [[protected]] this number is registered in bajajfinserv and i lost this number recent time. So i want to replace this number instead of this number [[protected]]. Actully due to some issues i had to change my number so please can you change my number from [[protected]] to [[protected]]. My mail id : naveena. Genius@gmail.com
Please can you help me out with this so that i can receive all the updates of payments and all the alerts on time from your side....
Complaint comments  Read comments [1]Complaint category Loans

Bajaj Finance — wrongly charged charges and interest

 parag malvi on Apr 10, 2018
Respected sir
The terms and conditions for my loan, under od loan to professionals, are clearly finalized with ajay dhanwani area manager, ahmedabad on mobile through mr. Kamlesh vaghela, asstt manager as under
1. The rate of interest will be 15% pa.
2. No any charges will be taken from me means all chargeable items for making loan are waived
Now my complain is that
(A) the bank has charged of rs.31037/- from my loan account then i talks with concerned officers of your bank at that time, both of them has replied me, the same charges will be refunded to your...
Complaint comments  Read comments [1]Complaint category Unauthorized charges

Bajaj Finance — loan will be closed within a day

 Sendamij selvy on Apr 9, 2018
Am sendamij selvy. I don't want loan now. Puducherry executives didn't call me and didn't get cheque leaf from me. Then how will u credit loan amount? Tom u closed my loan. I don't pay any dues. Am not having money to pay every month dues. So please close my account. Am asking details only. They didn't give any intimation to credit the amount.
Thank you...
Complaint comments  Read comments [1]Complaint category Loans

Bajaj Finance — stop phone calls from bajaj financial service

 MVUK on Apr 9, 2018
Every day I get a call from Bajaj Finance Service and it is so annoying when I have to pick up the call from different customer executives on daily basis. I do not understand if a customer declares he do not want loan or a credit card, why does your representatives still keep calling him.

I have already blocked lot of your numbers but still they keep coming.

Please stop this harassment. I am not declaring my number. Do not want my number being misused if I post it in a public forum....
Complaint comments  Read comments [2]Complaint category Loans

Bajaj Finance — personal loan (hidden charges)

 Suresh Amriwala on Apr 9, 2018
Respected sir,
For few days ago i have inquiry for personal loan on paisa bazar.com regarding this inquiry bajaj finance representative visit my office & ask for loan i have submitted all documents regarding loan in good faith even though security cheque also company representative give assurance that before approval loan they will inform me on mail each & every condition when they approval loan they charged 10.000 rs for insurance & 2999 rupees for other charges i strictly refuse & inform through mail short & sweet i dont want take loan. Now finance company give me threat that you mast...
Complaint comments  Read comments [2]Complaint category Business & Finances

Bajaj Finance — sms for deducting annual inactive fees

 Biswajit Mitrs on Apr 8, 2018
I refer to the captioned subject and state that the alleged company bajaj finance is trying to deduct rs.117/- forcefully and unlawfully in the name of emi card annual inactive fees as i do not have any relation with this company at present. As such any such deduction is illegal and i request not to resort to such act. Please note that i had already submitted another complaint in this matter last month but still the company had send this message again. Biswajit mitra....
Complaint comments  Read comments [1]Complaint category Unauthorized charges

Bajaj Finance — fone safe insurance

 siyad Ch on Apr 8, 2018
Purchased a smartphone make vivo through bajaj finance. Now i find that another product naming "digital fone safe insurance applied with loan application no. 6x1dfs69611275" is tagged to my loan account.
I mailed to the company to remove this product from my a/c. Iam astonished for such action of this reputed company.
Now, i request to you please raise the complain to this compay and resolve the matter so that i don't loose any money. Ishall remain grateful to you.
Thanking you,
Yours faithfully,
Siyad...
Complaint comments  Read comments [2]Complaint category Insurance

Bajaj Finance — 4% hidden changes for loan foreclosure

 mojidrachirag on Apr 8, 2018
Hi,

I have bajaj fin flexi load. Bajaj fin executive told that this is zero forecloser and zero part payment loan, you can close loan any time without any extra charge.

I applied for foreclosing of the loan and they told that now the policy has changed as per market and economic conditions and charging 4% + gst for foreclosure. This is unacceptable. Can someone please help me on this?

Userid: [protected]
Email: mojidrachirag@gmail.com...
Complaint comments  Read comments [1]Complaint category Loans

Bajaj Finance — repeatedly getting calls on my mobile which is in dnd

 shashankde2 on Apr 8, 2018
I am repeatedly getting advertisement calls from the bajaj finance company.
My number is dnd activated still they are harassing me with the advertisement calls.
This is very very irritating. The automated call is being made atleast once in a day.
I have tried blocking the number but the calls are made from multiple numbers
Following are the numbers

[protected]
[protected]
[protected]
[protected]...
Complaint comments  Read comments Complaint category Loans

Bajaj Finance — intimation is not given correctly when we bought a product we lose 1000 rupees

 Prasana Balaji on Apr 7, 2018
There is no correct intimation not given when the product is give to us .. for fine we lost our amount of 1000..the two employees not even care off us ..they told that in the date of 2 to 5 the amount will be taken but they taken tthe amount ND the fine ????I want an correct reason and your condition process..we are first time giving an finance so you have to intimate what are all the rules is there ..so please resolve my problem.. I just want an what is the process that's all !!...
Complaint comments  Read comments Complaint category Electronics & Appliances

Bajaj Finance Two Wheeler Loans — misbehaving with passenger

 Anand03790 on Apr 6, 2018
I was travelling from prtc bus no pb 13 aw 7012 on 06 apr 18 from rajpura to ambala about 7am. I kept my bag behind the driver seat but when conductor rolled it back to near gate. Suddenly bag fell down and i called to stop the bus. Driver stop the bus 200 mtr ahead and drop me and did not wait and started bus again. On requesting my wife they argue with her. I don't know what type of moral responsibility of driver was carrying. Pls look upon matter as soon as possible....
Complaint comments  Read comments [2]Complaint category Public Transportation

Bajaj Finance — unknown person gave my number to bajaj to claim my details

 Gi De On Paramesh on Apr 5, 2018
Dear Respected Bajaj finance company,

I am raising a complaint with disappointing, one of my known people went to Bajaj company keeping my mobile number and he asked about my account information without my knowledge. Your people also submitted all the details to that person without my knowledge. This is not fair, its disappointed me.

Please take action immediately.

Show: Pai international showroom
Place: Indira Nagar (Bangalore)...
Complaint comments  Read comments Complaint category Computers & Accessories

Bajaj Finance — frequent unsolicited calls on my mobile

 Vivekanand Ramkrishna Metkar on Apr 5, 2018
I have been receiving unsolicited calls & smss from bajaj finance very frequently from various different nos. From chandigarh, hyderabad< mumbai, etc. These calls are basically automated voice calls intended to advertise bajaj services. These calls are extremely irritating and this is a clear case of harassment.

Despite the fact that my mobile no. Is registered under dnd service with my mobile service provider, i am still getting these calls. It is obvious that bajaj as an indian organization, does not follow rules laid down by trai.

My mobile no. Is "nine eight one...
Complaint comments  Read comments [1]Complaint category Unsolicited Phone Calls

Bajaj Finance — regarding rate of interest

 savita704 on Apr 4, 2018
My uncle took a personal loan of 48000 rd from Bajaj finance after deducting processing charges and insurance they gave 44400 rs at 25% flat rate without giving any approval letter or loan schedule and in hurry they took sign on the loan proposal but when gone through the rate if interest was 40.88% for the loan of 48000 rs received amount was 44400 rs almost my uncle paid 84000 for 36 months with interest almost near to double . This way Bajaj finance cheated my uncle pls beware and don't take personal loan from such finance company....
Complaint comments  Read comments [1]Complaint category Business & Finances

Bajaj Finance — consumer finance

 madhu605 on Apr 3, 2018
Hi
From last two years i am staying in usa...
Would like to bring to your kind notice that my loan a/c no:400ecf67018462 and 400ecf67019302 has been hacked. I'm in us now and someone has taken taken loan without my knowledge and my signature on march 15th. I got message from bank on my india no please take necessary action. I've not taken any loan and not liable to pay any amount. Please find all details and take action accordingly...

Loan account no :400ecf67018462
Emi amount : 8, 984/month

Loan account no :400ecf67019302
Emi amount : 5,...
Complaint comments  Read comments [5]Complaint category Loans

Bajaj Finance — daily automated calls from bajaj finserv

 shyamjkrishna on Apr 3, 2018
Hi, this is shyam, and i am really pissed off with bajaj finserve automated calls and telemarketing calls from bajaj finserv. Eveyday i am getting 2-3 calls from them. I have already given a complaint and i was told a that they have deleted my number from thier database. However, i am still getting lots of call (Mostly automated). Also, my cell number is already registerd with dnd however, they dont hesitate to call me on my number.

I am very much frustrated with them now and i dont want to have any relation with bajaj finserv in future.

Please look on this matter asap.
Complaint comments  Read comments [7]Complaint category Unsolicited Phone Calls

Bajaj Finance — tv/ unwanted calls and messages from bajaj finance executives

 Mohanrajmogu37 on Apr 2, 2018
This is Mohanraj,
Past one year am getting unwanted calls and messages from Bajaj finance executive about the loan issue.

I couldn't get any loan from Bajaj. Even i am not a member and i don't have any bajaj cards too but They need loan amount from me like they ask customer name of Anand.
LAN no 403CDD34639054

Actually am not Anand am Mohanraj. They wrongly mentioned or wrongly typed my mobile number. They are torture me a lot. I said go and ask the correct phone number from the customer which you have their address. but they not listen my words each...
Complaint comments  Read comments [2]Complaint category Loans

Bajaj Finance — i have close my medical insurance policy but emi is deducted in my a/c

 Ravindra48 on Apr 2, 2018
Dear sir, before two months ago i shall close my cashless insurance policy which no. Is master policy no. Og[protected]-00000004 and child cer. No. Og[protected]-00038617. I have close this policy no in feb. 2018 but in march this emi is rs. 1271/ deducted in my idbi a/c no. [protected] on 5th march. Last two month i have sent 8 email. When i have contacted your representative, he will told me that another month your emi is not deducted but in this month i have get sms on my cell no. [protected] for april 2018 rs. 1271 / emi....
Complaint comments  Read comments Complaint category Insurance

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