Bajaj Finance Customer Care
Bajaj Finance Limited
Customer satisfaction rating: 2%
Submit a Complaint
2370
COMPLAINTS

Bajaj Finance Customer Care

Bajaj Finance Limited

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Address
4th Floor, Bajaj Finserv Corporate Office, Viman Nagar
Pune
Pune District
Maharashtra
India - 411014
Landmarks:Off Pune-Ahmednagar Road

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
2569
down
885

Phone:
Phone:
up
1532
down
656

Additional info
Use your registered mobile number to access your loan account details and source instant answers to your queries.

SMS to 92275 64444

KEYWORD Transaction
GETEMAIL To know your current email address
UPDEMAIL To update your email address
GETADD To know your current mailing address
CUSTID To know your customer ID
LAN To know your loan account number (LAN)
EXPERIA To know your Portal Experia username and password
EMI LAN To know your loan / EMI details
PIN To know your 4 digit EMI Card PIN number
FEEDBACK To give your valuable feedback
SAT Y To give a positive feedback
SAT N To give a negative feedback
SOA To get Statement of account
NOC To get No Objection Certificate on loan closure
REPSCH To get Repayment Schedule

View More Information...

Customer satisfaction rating
2%
Complaints
2370
Pending
0
Resolved
51
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Bajaj Finance related photos (224)

Bajaj Finance Complaints & Reviews

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Bajaj Finance — complaint regarding payment

 shobha malviya on Mar 31, 2018
Dear sir,
my self shobha malviya, mujhe apke yaha bhopal branch me neelesh patel ji ki coplaint krna hai to please mujhe ap complaint no provide kr de
mene bajaj fin se finance kraya tha but is month payment nahi ho pa rahe hai to neelesh ji mujhe bhut jada pareshan kr rahe hai mujhe 4-5 din k time chaheye payment arenge krne k liye but wo mujhe se miss behafe kr rahe hai mene sari payment kr di hai bus kuch due rah gaya hai hai...
Complaint comments  Read comments [1]Complaint category Appliances

Bajaj Finance — loan approved and rejected...

 smartmurthy on Mar 30, 2018
Hi,

I received loan approval from bajaj finance (Below mentioned email for your reference) post submission of all my documents including agreements and cheques and suddenly after 5 days its rejected, unfortunately.

Can you please clarify this as i have plenty of hope since it was for medical expenses.

How a matured company like bajaj finance do this to a common man like us.

If possible please clarify.

Regards,

Krishna m - mobile [protected].

26-march-2018
Your loan application no[protected]...
Complaint comments  Read comments Complaint category Loans

Bajaj Finance — emi loan

 Aaron Oommen on Mar 30, 2018
Bajaj finserv is daily calling and messaging me to take loans even though i don't even use bajaj finserv. It is even providing me the details of some other customer with his emi dues and all. And daily at least 6-7 calls come from them and 8 messages regarding loan offers. It is using my number and i don't think it is absolutely right to do that, please take this complaint into consideration and act as soon as possible...
Complaint comments  Read comments Complaint category Loans

Bajaj Finance — marketing calls-bajaj finance 300318

 mueenhaindade on Mar 30, 2018
I am fully registered for dnd, inspite of this i get repeated calls from private numbers regarding bajaj finance. I want to complain against his practice, which is affecting my work, personal life. Some of the calls made to me are on sundays and late at night. This is happening since the lats 6-7 months. I want to stop receiving these unsolicited calls from bajaj finance...
Complaint comments  Read comments Complaint category Insurance

Bajaj Finance — cheque bouncing charge [Resolved]

 kusumkhera on Mar 30, 2018
My account no lan t05dpf62214370 payment due date 02 every month. March month you say your cheque is bounced. I teel you my bank account 01 to 11 march balane amount is 8000. So i am not apy bouncing charge. If you are satsifiy then update my gamil account goluprintershld@gmail.com. I transfer your amount through net immedaetily. Sir i pay only 2183.00 over due 450.00 is not pay because my a/c balance is aviabile....
Complaint comments  Read comments Complaint category Mobile Handsets

Bajaj Finance — loan track

 prabhk on Mar 29, 2018
Hello, This is to informed you that [protected] this number is registered in bajajfinserv and I lost this number recent time. So I want to replace this number instead of this number [protected]. Actully due to some issues i had to change my number so please can you change my number from [protected] to [protected].
Please can you help me out with this so that i can receive all the updates of payments and all the alerts on time from your side....
Complaint comments  Read comments Complaint category Other

Bajaj Finance — fraud call asking for password sent to my number, which I have not initiated

 Chanchal$helar on Mar 29, 2018
Hello bajaj finance team,

I received a message with code (Which i usually get while initiating any process), without any initiation from following person claiming as bajaj finance employee.

Provided employee id as - rj6290831
Name = rahul sharma
Number from which was called = [protected]

Person said he will check my details and provide me same, and i need to provide received (On my phone) password to him....
Complaint comments  Read comments [2]Complaint category Loans

Bajaj Finance — emi for washing machine & extension of warranty of services

 Sandeep Shirke on Mar 28, 2018
When i visited to shop. They said to me that whatever we took a loan is without interest and emi would be 1700/- for washing machine and for extension 238/-. Total emi will be 1938 which was deducted in month of march 2018. Yesterday i got messaged from bajaj finance wherein they mentioned that emi of rs.2112/- is payable for april 2018 i. E.2nd april 2018. May i know why this we pay more emi than said emi...
Complaint comments  Read comments Complaint category Washing Machines

Bajaj Finance — update my number

 Neethi10898 on Mar 28, 2018
Bajaj finance — change a phone number


Submit a complaint.

Hi, this is to informed you that [protected] this number is registered in bajajallianz life insurance and i lost this number recent time. So i want to replace this [protected] number. Actually i didn't received any sms since from 2 months. So its quite diificult for me to get the details of all updations and emi so please make add my new number update as per my requirement. Thanks devi dayal pandey...
Complaint comments  Read comments [2]Complaint category Insurance

Bajaj Finance — balic premium loan

 vrobertharish@gmail.com on Mar 27, 2018
HI my name is Robert, am from Hyderabad,
I have bought a fridge along with i have been charged an extra amount of 2300/- in a Six EMI Installments, i.e., Rs. 384/- every month. Later i noticed it. there is an additional Loan called Balic premium CD LOAN.and the loan number is 400BAL42408339

I was not told about this when im buying the product.
i want this issue to be resolved and I suggest Bajaj not to do this kind of Useless things which is completely a waste of time and money.

Thanks
Robert...
Complaint comments  Read comments [1]Complaint category Loans

Bajaj Finance — loan rejected

 Jay Zendekar on Mar 27, 2018
Respected, sir
Your company bajaj finance loan has rejected because I have my own hotel I have the property of 60lakh but your company has rejected because my hotel don't have slap of cement my hotel has structure of tata steel your branch has given Mi this reason that our company has rejected your loan of 20lakh ruppes
In your company I have 3loan and no emi has bounced .
So please take the note of this it is not good ....
Complaint comments  Read comments Complaint category Loans

Bajaj Finance — unsolicited calls for personal loans from bajaj finance

 ashok.bagade@gmail.com on Mar 26, 2018
Bajaj finance keeps calling on almost a daily basis offering personal loans. I have exchanged emails since july 2017 requesting them to take me off their calling list but those requests have been ignored. My cell phone [protected] is registered for do not disturb since a long time (Over a year) but bajaj finance violates this and still calls during my work hours. Request your help in stopping these calls. Note - bajaj finance promises every time that they will take my number off their calling list but they have not done this so far. Attached image shows all the emails that i have exchanged with bajaj...
Complaint comments  Read comments [1]Complaint category Loans

Bajaj Finance — frequent annoying calls

 SuryaSpeaks on Mar 26, 2018
Hi,

I have never approached your company for any services however i have been receiving repeated calls even though i informed your agents to put me on do not call list. Am tired of blocking your numbers. I see one new number from you and cannot tolerate this anymore. Let me know if you can add my cell number[protected] to your do not call list? Otherwise i will reach out o consumer court for spamming cellphones and time.

Surya...
Complaint comments  Read comments [2]Complaint category Loans

Bajaj Finance — .ecs deduction from 000143641368 which I don't have

 Dr. Sanjay Jain on Mar 28, 2018
I had never used and never applied for card Bajaj EMI card.
only once in 2011 i had purchased LED tv ON EMI BUTYOU HAVE DEDUCTED THIS IS THE FIRST TIME rs 117 WITHOUT MY CONSENT.
PLEASE REVERT THE SAME ELSE i WILL COMPLAIN TO HIGHER AUTHORITY

MY CONTACT - [protected]

i NEVER APPLIED OR HAVING ABOVE MENTIONED BAJAJ CARD.
ONLY ONE IN 2011 I HAD TAKEN sony LED on EMI
BUT ON 26 BAJA HAD DEDUCTED FROM HDFC AC [protected] RS. 117 FOR ANNUAL CHARGES
KINDLY REVER THE SAME
THANKS...
Complaint comments  Read comments Complaint category Banks

Bajaj Finance — re: ecs debit from my account by bajaj finance without my authorization [Resolved]

 diljeet_mararah on Mar 26, 2018
Today on 26th march 2018, i noticed in my axis bank account that there has been a deduction of rs 117 against ecs for bajaj finance with transaction details "ecs/[protected]/[protected]/tpcf bajaj"
I have not authorized any ecs payment towards bajaj finance and i am living abroad from last two years.
I would request the company to refund the said amount and make sure this doesn't happen in future.

Regards,
Diljeet singh mararah...
Complaint comments  Read comments [2]Complaint category Business & Finances

Bajaj Finance — flexi loan overdraft

 Mohinesh Tayade on Mar 26, 2018
Hi i got call from bajaj finance that they have some overdraft facility and gave me all the details how it works then i asked them is there any hidden charges, annual fee? They said no. So i want this facility for emergency as i liked it i availed then i got approval for 661599/ rs and i get 636591/rs in my account then i logged into bajaj experia portal and check the details they charged me 25008/ rs below are the details-

Stamp duty - irr - ded rs.700
Flexi fee rs.999
Wallet protect rs.3, 599
Hdfc credit protection plus rs.8, 000
Upfront charges rs.11,...
Complaint comments  Read comments Complaint category Loans

Bajaj Finance — threat for repayment of personal loan

 Nikunj Parit on Mar 25, 2018
I've taken a personal loan from bajaj i got a call from the collection agent name atul titarmare who has threatened me to life and has abused me. And has also created a threat to my family. I was late twice since i've taken the loan because of financial reasons and i'm the only one in my house who is earning.. He has threatened me that he will deploy his executives everywhere and on my way to office aswell. As per rbi regulations agent cannot discuss details with my office staff of my family he has threatened me that he will send his agents everywhere and tell others about my loan to spoil my image.....
Complaint comments  Read comments [5]Complaint category Loans

Bajaj Finance — i want a personal from bajaj finserv i am old customer but no reply for bajaj

 Ash0786 on Mar 24, 2018
From 5 days iam applying loan from bajaj finance, but there no reply
They always disconnet my phone when iam calling to bajaj customer care number [protected], [protected] unexpected response from bajaj finserv. I am old customer of bajaj i have a emi card also bajaj finserv very poor service. They not giving good respone to customer, please solve my problem.....
Complaint comments  Read comments [1]Complaint category Loans

Bajaj Finance — I'm complaining about my cell phone insurance

 Aarti Sahu on Mar 24, 2018
I have brought 25000 rs mobile on emi from bajaj finance company they provide me insurance also in this phone. But my phone was stolen in two months and i want to complain for this but bajaj finance can't be provided me new set or insurance claim.
And second thing is that bajaj finance mere a/c se kbi b apna charge le leti h bina kisi inform k mahine me 4-5 bar ye kah k ki late charge h...
Complaint comments  Read comments Complaint category Business & Finances

Bajaj Finance — personal loan issue with pathetic experience

 Ersuru on Mar 24, 2018
Hi i m the poor customer of bajaj finserv and i m experiencing disgusting service. I had a preapproval personal loan offer at my baja finserv customer portal they forced me to avail this loan initially i was not agree but after some time i thought i shoul avail it then i applied it i have submitted all the requested document on paper to executive with 6 cancel cheques. Its been more than 2 weeks. I did not get the loan amount where as the baja finserv slogan is amount would be disbursed in 72 hours which is totally fake. If i talk about the coustmer service it's pathetic they do not even listen...
Complaint comments  Read comments Complaint category Loans

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