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Bajaj Finance Complaints & Reviews

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Updated: Nov 4, 2025
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P
Pallavia177
Mar 4, 2020
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Address: 24 niti khand 2 indirapuram ghaziabad, Ghaziabad, Uttar Pradesh, 201010

Hello ! My name is pallavi ahuja.I am your new customer. I have facing some issues of regarding insurance, which I never purchased. But I have gotten messages from your sides.

CPP Membership applied with loan application no. 581DTBFV685124 is currently in process. Membership name: DIGITAL FONE SAFE, Membership owner name: PALLAVI AHUJA, Premium: Rs. 1, 924, Click here
http://m.BajFin.in/NNOJ3nJE
to know more about your insurance product. Regards, Bajaj Finance Ltd.
Product Description- DIGITAL CPP TELEBINDING
Loan A/C No: 581DTBFV685124
Loan Amount: Rs. 1924
EMI AMT: Rs. 385
Registered Bank Name: STATE BANK OF INDIA
Registered Bank A/C ending 2246

*Your Current Month EMI payment details will be updated by 13th of the month post payment confirmation receipt from your bank.
Kindly solve this issue as soon as possible
Dear Customer,

We have tried to contact you on the contact numbers registered with us for your membership IM4734547, however, we have not been able to connect with you.

Request you to please contact us on our helpline numbers – [protected] (toll-free) or [protected], between 11 AM – 9 PM, for your query related to CPP Asset Care.

Assuring you of our best services at all times.

Regards,
CPP Team
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    E
    Electro Homeopathy dr.c.c.Mattie system
    Feb 28, 2020
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    Address: Mumbai City, Maharashtra, TPR01325

    सर मुझे एक कॉल आया था जिसमें naukri.com के द्वारा बताया गया कि आप तो बजाज फाइनेंस की ओर से एक इंटरव्यू लिया जाएगा जिसके बदले में आपको 15 सो रुपए पेमेंट करना है उसके बाद मेरा एक इंटरव्यू हुआ और उसमें मुझे सिलेक्ट कर लिया गया बाद में सारे डॉक्यूमेंट को मांगा गया और सिक्योरिटी के तौर पर 54 सो रुपए मांगा गया यह कहां तक सही है मुझे बताएं या फिर कोई नंबर दीजिए जिससे पता चल सके या कॉल सही है।
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      Nagendra B J
      Feb 28, 2020
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      Resolved

      Dear team,
      Requesting you to cancel the cpp telebinding which is activated without my knowledge, i have no interest in that scheme please do deactivate / cancel the insurance (Cpp telebinding) as soon as possible because my next emi due date is on march 2nd. Kindly process my request for cancellation of the above scheme as soon as possible. Below are the details

      Loan account number : 404dtbfq210411
      Loan amount: rs 2574
      Aug 9, 2021
      Complaint marked as Resolved 
      Hi I am ganesh.today I got msg from bank that 118rs debited from my account.the debeted amount debits from the name of bahjaj finance .I paid my loan amount regularly. Still I got this msg please help me
      My EMI card no - [protected], against this card I have paid my all dues but from my Bank A/c debited regular basis by Bajaj Finanace as Bank authority said.

      If any dues is pending against my card please inform me on [protected] or else I will take action .
      Dear Customer,

      We wish to inform you that membership IM4461763 has already been cancelled on Mar 19’20 as per request from BFL

      Regards
      CPP Team
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        R
        raj aiholli
        Feb 27, 2020
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        Address: 560076

        This bajaj finserv customer care persons are calling asking money which has already paid. I have given information also as and sent mail to head office after that also they ask money of payment every day they call and ask same thing after explaining to them they use bad language also they think that they are the owner for bajaj finserv evan i have told them i have sent mail to your head office also they tell we don't know any head office you can do any thing to us will send person to home. Who has given permission to speak them like this
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          Praveen Earat
          Feb 26, 2020
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          Bajaj auto debit 117 amount from my account on 11th February 2020. Remark of bank is BAJAJ_AUTO_CD__4030CD06630953. I don't know why they deduct 117 INRfrom my account without permission. As i know i was taken a consumer loan in 2014, and loan was completed and i have NOC against that loan. Then why bajaj deduct this amount without any intimation.

          I am not in the country, as I am a NRI and surprised to see this transaction against my bank statement.

          Please help me to refund the amount as its a mere theft from my bank account. Completely lost faith in Bajaj Finance. Please refund this amount
          Please update my RMN I have Lost my previous number which is register with Bajaj finance
          I want to update new number
          Im facing so much problems because of this when im trying to update it from Xperia app they send otp to old number but How can I get that otp if I Lost that number

          My customer id is
          74973596
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            M
            Maraing H Talwar
            Feb 18, 2020
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            Address: Yadagir, 585202

            Ha sir i am maraling from yadagir karanataka state
            I consumed a led tv from bajaja finance on emi nov 2019
            My consumed loan was 50000/- my monthly emi was rs 5556/- to 10 months it was cost down payment.
            Which was directly debited from my bank account. Due to some personal family problum my emi was due. But their field collection executive has already collected balance eni on cash @ my home visit. Now these days i got many calls from behalf something mentaly arresment & life warning much more.. Etc
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              V
              Vikas Kotnal
              from Nabha, Punjab
              Feb 15, 2020
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              Address: North Delhi, New Delhi, Delhi, 110086

              Hi,
              I am vikas kumar from delhi.
              I cosumed a phone from bajaj finserve on emi on 2018.
              My consumer loan was rs.29990 for samsung c-9 pro phone, and my monthly emi was rs.2990 for 10 months (It was 0 cost down payment)
              After some successful ecs emi's (Witch was directly dabited from my bank) of my emi of my consumer loan from bajaj, i left my job due to some personal reasons, but their field/collection executive has already collected balanced emi on cash at home visit.
              Now these days, i got many calls from befalf from bajaj something they told advocate sometimes police spam calls, and much more, they told me, we will arrest you, we will block your adhaar, pan and banking facilities etc.

              Sometimes same spam calls from mumbai also.
              I am sharing these people nums who is blackmailing me for legal action from behalf of police/advocate etc.
              [protected]
              [protected]
              [protected]
              +1 photos
              I paid to Bajaj Finance with my Mobikwik wallet but could not get payment.

              mentally harassment - Comment #3650118 - Image #0
              S_anjeev's reply, Feb 19, 2020
              Either pay my loan or else my money has to be refunded. Kiss you then.
              S_anjeev's reply, Feb 19, 2020
              Please pay emi Bajaj Finance Loan.
              Everyday I receive 3-5 spam calls and 3-5 spam SMS from Bajaj Finance offering loans etc.

              BAJAJ FINANCE,

              I will not take any loan (any product) from you ever.. and soon surrendering my EMI card.

              Oh, and changing my mobile number soon.
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                L
                Lootera Section
                Feb 15, 2020
                Resolved
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                Resolved

                Address: Maniappa, Begusarai, Bihar, 851129

                I didn't active any cpp, however your team activate that without my permission. Kindly cancel it loan i'd - v51etbfu528365.

                I clearly tell your team i didn't want any extent warrenty service.
                But he call me and active that no any confirmation of pan / addhar.

                This thing are so chep that a loan company do. A small - small amt a larger amount.
                +1 photos
                Aug 7, 2021
                Complaint marked as Resolved 
                I am receiving 4 to 5 calls daily from this company.
                I am very much disturb
                Please stop this nonsense.
                I bought a LG TV from on EMI with cashback offer in August 2019 .I was told that I will receive cash back offer within 3 months in my wallet which has not been done so far. The agent who provided the card is not responding properly.

                Custumer care doesnt have option to communicate with customer care executive .
                Worst service experience ..
                Dear Customer,

                Request you to connect with Bajaj Finance for membership cancellation request.

                Regards
                CPP Team
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                  V
                  Vishnu Jagarlamudi
                  Feb 14, 2020
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                  Address: Hyderabad, Telangana

                  [protected] received call from this number stating that they are calling from Baja finance somajiguda Hyderabad branch and said pre-approved loan of 3 lakhs. And I asked them from where you got this number.

                  They said I am their existing customer and I asked them for what product I availed past.

                  They disconnected call and not answering my calls
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                    G
                    Gopal Kumar Mukhopadhyay
                    Feb 13, 2020
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                    Resolved

                    Address: Camp : Reliance Digital Store ,Avni Mall, 32- Jagat Banerjee Ghat Road , Howrah , West Bengal, Howrah, West Bengal, 711102

                    (1) i have purchased materials from store of digital reliance (Inside avni mall, jagat banerjee ghat road, howrah, west bengal) taking loan from bajaj finance and repaying through emi system through icici bank mandate.
                    (2) the four loan no - (A) 4100cd[protected]Emi : rs750, last emi date : 02.06.2017) (B) 4100vs[protected]Emi : rs444, last emi date : 02.05.2017)
                    (C) 4100cd[protected]Emi:rs2999, last emi date : 02.03.2016)
                    (D) 4100vs[protected]Emi:rs300, last emi date : 02.03.2016)

                    Which were paid under emi system through my icici bank mandate given to bajaj finance.

                    (2) on 16.01.2020, bajaj finance (Bj) used my that old bank mandate to extract rs117 from my icici bank account without taking any permission from me.
                    (3) on my complaint, bj says that debit was for their card, which i had never desired for, nor, i had ever seen it.
                    (4) on my further demand, bj has refunded that rs117 in the evening of 11.02.2020.

                    (5) i now demand bj must close all my bank bank mandates as written vide sl. No.2 above.
                    (6) bj must give undertaking that they have now no bank mandate from me, and if any, they will never use it without my written permission.
                    (7) they must return those bank mandates to me through post at my address :
                    12-abinash banerjee lane, fl-a2, vanish kali field, shibpur, howrah-711102
                    (8) they must now submit statements of all loans as mentioned vide sl. No.2 above.
                    (9) bj has to remit bank interest of rs117 for 27 days (From 16jan to 11 feb, 2020) (Both end dates inclusive) which i would have got had bj not fradulently extracted that rs117 from my icici bank account.
                    (10) bj has to remit rs2000 as penalty for their fradulent ways to extract money from my account without my written permission & using my old bank mandates

                    (11) bajaj finance (Bj) is not replying, nor, they have sent any further document as desired by me.

                    -regards-
                    -ranjana mukhopadhyay-
                    Feb 20, 2020
                    Complaint marked as Resolved 
                    REMINDER -6 to Bajaj Finance at email : [email protected] Phone No. 91-20-6780-3200 / 91-20-6748-7900 / 91-20-6728-9500 complaint No at Bajaj Finance : SR28195322 Dear sir / Dear Madam, (1)I find that there are four loan no- (1) 4100CD26383372 (EMI : Rs750, Last EMI date : 02.06.2017) (2) 4100VS26552761 (EMI : Rs444, Last EMI date : 02.05.2017) (3) 4100CD09258464 (EMI:Rs2999, Last EMI date : 02.03.2016) (4)4100VS09258419 (EMI:Rs300, Last EMI date : 02.03.2016) which were paid under EMI system through my bank mandate to ICICI bank through you. (2) You have not yet submitted statements of all the above loans, nor NOC, as promised by your.Sushri Dipali on 12.02.2020 and subsequently on 15.02.2020 (3) Please close my bank mandate immediately and confirm, as promised by your Shri Snehal and Sushri Dipali on 10.02.2020 and 12.02.2020 respectively. (4)Please return my bank mandates to me, which I have given to you on your request about 4-5 yrs back to purchase items as written down the paragraph below .My address is as under : 12-Abinash Banerjee Lane, FL-A2, Vanish Kali Field, Shibpur, Howrah, PIN : 711102. PH : 9748761379 / 9339265198. (5)Please also furnish undertaking that you do not have with you any bank mandate from me and if any, you will never use it without my written permission. This was also promised, by your Sushri Dipali on 12.02.2020, to be submitted on the date itself. (6) You are advised to remit bank interest, which would have been generated for Rs117, for 27 days starting from 16.01.2020 to 11.02.2020 ( both end dates are included) (7)Further as a penalty you please remit Rs2000 to my account immediately. (8) Your different employees are ringing me from different numbers, Shri Snehal Gharde rang on 10.02.2020 from 91-20-6780-3200, Sushri Dipali rang from 91-20-6748-7900 at 4.30PM on 12.02.2020 . Then phone came from phone no.91-20-6728-9500 at 5.30PM on 12.02.2020. The last person did not behave well, -regards- -ranjana mukhopadhyay- Customer ID 21869525 ( at Bajaj Finance ) PH : 9748761379 / 9339265198
                    Feb 20, 2020
                    Updated by Gopal Kumar Mukhopadhyay
                    REMINDER -6 to Bajaj Finance at email : [protected]@bajajfinserv.in

                    Phone No.[protected] /[protected] /[protected]
                    complaint No at Bajaj Finance : SR28195322

                    Dear sir / Dear Madam,

                    (1)I find that there are four loan no- (1) 4100CD[protected]EMI : Rs750, Last EMI date : 02.06.2017)
                    (2) 4100VS[protected]EMI : Rs444, Last EMI date : 02.05.2017)
                    (3) 4100CD[protected]EMI:Rs2999, Last EMI date : 02.03.2016)
                    (4)4100VS[protected]EMI:Rs300, Last EMI date : 02.03.2016)

                    which were paid under EMI system through my bank mandate to ICICI bank through you.

                    (2) You have not yet submitted statements of all the above loans, nor NOC, as promised by your.Sushri Dipali on 12.02.2020 and subsequently on 15.02.2020

                    (3) Please close my bank mandate immediately and confirm, as promised by your Shri Snehal and Sushri Dipali on 10.02.2020 and 12.02.2020 respectively.

                    (4)Please return my bank mandates to me, which I have given to you on your request about 4-5 yrs back to purchase items as written down the paragraph below .My address is as under :

                    12-Abinash Banerjee Lane, FL-A2, Vanish Kali Field,
                    Shibpur, Howrah, PIN : 711102.
                    PH : [protected] / [protected].

                    (5)Please also furnish undertaking that you do not have with you any bank mandate from me and if any, you will never use it without my written permission. This was also promised, by your Sushri Dipali on 12.02.2020, to be submitted on the date itself.

                    (6) You are advised to remit bank interest, which would have been generated for Rs117, for 27 days starting from 16.01.2020 to 11.02.2020 ( both end dates are included)

                    (7)Further as a penalty you please remit Rs2000 to my account immediately.

                    (8) Your different employees are ringing me from different numbers, Shri Snehal Gharde rang on 10.02.2020 from[protected], Sushri Dipali rang from[protected] at 4.30PM on 12.02.2020 . Then phone came from phone no.[protected] at 5.30PM on 12.02.2020. The last person did not behave well,

                    -regards-
                    -ranjana mukhopadhyay-
                    Customer ID[protected] at Bajaj Finance )
                    PH : [protected] / [protected]
                    HaI.I had purchased digital fone safe along with Samsung note 10 plus with emi card.now I lost the phone..plz help me for further process...DIGITAL FONE SAFE,
                    Loan a/c no: V49DFSFD820283
                    Loan amt: Rs.5999
                    EMI amt: Rs.667
                    Next EMI date:[protected]
                    PRIN PAID TILL DATE: Rs.2668
                    O/S PRINCIPAL: Rs.3331
                    This is my insurance detail.
                    I get daily 5 to 6 calls offering me different kinds of loans from Bajaj FinServ.
                    I am too much frustrated with these calls.
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                      C
                      ca.manikandan
                      Feb 13, 2020
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                      cmp mandate debit issue

                      Address: 636009

                      I noticed that in my sbi account statement rs. 117/- was debited towards cmp mandate bajaj finance without any information. So i request with bajaj team not to make such type of transaction without informing to the customer by call or email. Now i feel that bajaj finance is also not secure for providing bank details.
                      Please credit the debited amount asap or else will take serious action on bajaj finance....
                      +1 photos
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                      G
                      Gurram Ramakrishna chowdary
                      Feb 12, 2020
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                      Address: GOLLAPUDI, SONOVISION, 520003

                      Fraud executive in sales, location ÷ vijayawad, gollapudi, sonovision, he is doing cheating business in showroom, he is doing fake loans and he is doing comission business, with engaged to some the other side of retail business persons, lone products are misusing, lone coustmor are taking some money, and going back, to their work, hear totally coustmor are going to loss, sales executive and retail shop are gaining money, in these processes, bajaj finserv l, name was totally damaged so in market
                      It is highly regret to inform you that there are plenty of phone calls from Bajaj Finserve without my permission and it create lots of inconvenience during my jo
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                        kanch.siva
                        Feb 12, 2020
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                        Address: 600049

                        Bajaj auto debit 117 amount from my account. Remark of bank is bajaj_auto_cd_4030cd60356189. I have no purchase & no dues pending on bajaj finance atleast from last 3 years surely..

                        Please help me to avoid these kind o[censored]nexpected debt and theft debit of amount from my account. Also how can any body deduct amount from my account without any intimation or approval.
                        Hi,

                        We would like to hear from you and discuss the issue that you may have faced. Request you to call our customer care number [protected] OR register your concern on our website at http://bit.ly/2bNKlSK You can also write to us at [protected]@bajajauto.co.in

                        Regards,
                        Bajaj Auto
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                          Ravalisaikiranreddy
                          Feb 12, 2020
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                          Address: Hyderabad, Telangana, 500068

                          I noticed that in my sbi account statement rs. 117/- was debited towards cmp mandate bajaj finance without any information. So i request with bajaj team not to make such type of transaction without informing to the customer by call or email. Now i feel that bajaj finance is also not secure for providing bank details.
                          Please credit the debited amount asap or else will take serious action on bajaj finance.

                          Contact me on [protected]@gmail.com
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                            chethan59
                            Feb 11, 2020
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                            Address: Mysore, Karnataka, 570017

                            After clearing the loan 2 years back, there is deduction of Rs 117 without any intimation on 11/02/2020, i checked with the team, i got response as non utilization of card it-seems, firstly taking the card itself is waste, now they are deduction the amount that to for such kind of reason. i mean what is wrong with bajaj, i need my amount back and deactivate my account.
                            Ph num - [protected]
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                              Sajal Mandal_Pune
                              Feb 11, 2020
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                              Address: Pune, Pune, Maharashtra, 411047

                              I have taken a phone on EMI in 2014 with Bajaj finance consumer card. Which I have cleared in due time. After 6 years they taken rather stolen Rs 117 from my account.

                              I feel this is a complete misuse of the ECS details we share with financial institution.

                              However Bajaj Finance might show some terms and condition pages signed. but its the question of trust. after 6 years you can't just steal money from customer account.

                              I will raise this with Police FIR and necessary legal action. This is complete harassments to customer who repay their dues in time and orderly manner.
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                                Arpitha Bagdalkar
                                Feb 9, 2020
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                                Please don’t call me 5-6 times a day. I don’t need any loan. All this started just because i took emi option of bajaj while buying electronic goods. I request you to delete my number from your records and not call me asking for loans. I will contact you if i need loans but do not disturb me during office hours and on weekends with this spam calls. This is highly irritating!
                                Iam not interest continue home loan in bajaj finserv ie i want to preclosure letter
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                                  Rohil Bhat
                                  from Mumbai, Maharashtra
                                  Feb 7, 2020
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                                  Address: Mumbai, Mumbai City, Maharashtra

                                  I have took home loan + top-up from bajaj finance housing.

                                  1. Loan account number h405hhl0217578 has/have been granted a (Hhl) loan of rs. 4, 200, 000.00 on below mention property – ok and received loan

                                  2. Loan account number h405hlt0228149 has/have been granted a (Hlt) loan of rs. 640, 000.00 on below mention property - received loan of only inr 305, 000 and yet to receive balance top-up but they are deducting emi considering loan of inr 640, 000 which is not fair.

                                  I have entire mail communication and interest certificate enclosed for your reference.

                                  It has become frustrating to follow up when you do not get any response to your query. When asked with mr. Avinash kadam, he is always committing dates after dates (Since last 2 months) that i will get the balance disbursement, of which his every date has already passed, and when asked with ms. Dipinti dhuri, she is also committing same. Every time they say disbursement will be done soon and same can be observed in mail communication also.

                                  Coming to document submission process, we have submitted all necessary originals and photocopies related to housing loan to mr. Avinash kadam, and all formats as required. Even they have acknowledged the same and confirmed that all documents are submitted and acknowledged, and disbursement is on the way.

                                  Regarding my escalation towards we care and customer grievance escalations, according to them they have resolved all the open tickets in their system but they can not answer when the additional top up amount shall be disbursed. I tried that as well but got no response from grievance section as well.

                                  Kindly help as it has been a really unprofessional experience till date where people who have issued me the loan are not taking the responsibility for resolving the issue and even after escalating the same to their managers it is of little help since they do not provide any update or email unless and until i run behind them.

                                  People from bajaj handling the case.

                                  1. Mr. Avinash bajaj (Loan manager) person who collected all necessary original documents and photocopies as required from me and issued me loan) - +[protected]

                                  Ms. Dipinti dhuri (Loan processor at headquarters)
                                  - +[protected]

                                  Let me know if any additional information is required from my side to quickly resolve the issue. I can be reached at [protected].
                                  Feb 08, 2020
                                  Updated by Rohil Bhat
                                  No Update yet
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                                    Karthick Iyer
                                    from Hyderabad, Telangana
                                    Feb 1, 2020
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                                    Address: 500045

                                    Dear concern,

                                    I have been receiving close to 10 calls on average from bajaj finance executives, ivr bots etc and sms which is with untrue and illegal messages like "as per my interest, in their personal loan". Inspire of politely telling them i'm not interested they keep calling and when we express displeasure talk in a uncivilised manner and abruptly hang calls.

                                    I request you to take action on this worst cold calling process of bajaj finance company which is unfair practice in all means.
                                    My emi card is block why ? please help
                                    Armaan Atif Khan's reply, Feb 5, 2020
                                    My Emi Card Is Block So Please Unblock Immedetly
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                                      anamika9192
                                      Jan 31, 2020
                                      Resolved
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                                      Resolved

                                      Address: Ludhiana, Punjab, 141001

                                      Bajaj auto-debit 700 amount from my account. Remark of bank is bajaj_auto_cd_4260cd01. I have tried to login in bajaj auto, but no mobile is registered with them. Bajaj auto doesn't provide any communication without phone. I don't know why he deducts 700 from my account without permission.

                                      There is no way to communicate with the bajaj auto without a phone number. But when i tried to check my all mobile number, getting not registered.

                                      Please help me to unexpected and theft debit of amount from account. Then how we will faith in banking. Anybody can deduct the amount from my account without any intimation.
                                      Dec 30, 2022
                                      Complaint marked as Resolved 
                                      Resolved
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