Bajaj Finance Complaints & Reviews

My sister has taken a loan of one lakh and after the repayment of some months she lost job and recently got married.
One person saying consumer court filed case against her and making calls to all her relatives saying she will be arrested.

We are willing to pay amount but we need to take debt outside we are in same process too

They are herrasing all our family saying they will disturb her husband

She went into depression and stress
Please help us

I got a message and call from bajaj finance to pay the emi for some purchase done through bajaj finance.

I have not done this transaction. Some person called sandeep singh (Whom i don't know) had done that and gave my number incorrectly. I started getting repeated calls and messages from bajaj finance customer service team and i told them the issue. Still they didn't take any action and asked me to go instead to their branch and sort it out.

This is really a nuisance for me. There should be some procedure in place to ensure such incidence doesn't happen that anyone can use some other number and that other person is constantly getting these unnecessary calls/messages. Also the customer service team should have taken some action to reach the original person who took finance from them (Through email, etc) and sort this out.

I am receiving your calls for so many months for personal loan & credit card that too at least 8 to 10 calls per day which are very irritating. They call night also i can't even block your numbers as i receive from different numbers.

I am not interested in any type of loan & credit card of bajaj
So u can stop calling me up every now n then to irritate me. My mobile no is [[protected]]. I hope u will take immediate action. Thanks.

With the mentioned loan account number i have a salaried personal loan with a commitment of zero part payment charges, i have also paid a part payment earlier with zero charges applied. But recently when i done another part payment, bajaj cherged me for 2.36% on part payment amount. No response from customer care or bajaj officials. Kindly look into the matter as well as i m going to close all my other relations with the company.

Dear sir

I had applied for a personal loan. I got a call from a agent of bajaj that my loan is approved, and they can avail me loan for rs.2, 00, 000/-. As my house construction work is going on, i agreed to their call. First they said that i have to pay 2250 for processing fees, then they said to pay my first emi for rs.4605/-. I paid these amount, after that they said that i have to pay gst 4% rs.8, 000/-. I also paid that. But now they are saying to transfer from one state to another i have to pay rs, 14020/- more. I am traped sir, please help me. I received calls from the followings numbers. [protected] and whatsapp no.[protected].
Their account no.[protected], ifs code-sbin0000164, bajaj finance.

Collection team is harassing us using bad words to my mom and wife i have all the recodings
Using very abusing words
My family is about to do suicide
I was not able to pay bcoz of my financial problem today they called me i told them i will today after disconnecting my call again they called my mom and used abusing language
Please look into the matter

Please stop my ecs charges as i was not feeling well i couldn't pay 1 month emi and bajaj rep came near home and collected the amount with check bounce charges. When i went near bank one of the person said u have to pay 590, 8 times to clear ecs. But i paid more than 8 times. I cant bear this please stop this. I request you. As we r earning less we cannot keep on paying ecs stop. Or help us how to stop ecs

Constant calling and intimidating the customer to accept their terms and conditions by force.
Calling friends and relatives when the payment is not made on the given date.
Using foul and rude language on the call against females in the family on the call.
Using foul language and not understanding the problem instead to come to an amicable solution.

On 13th sep 2019 i made advance emi payment of 9904.
Loan account number - 404spf83956235. Registered mobile numbner - [protected].
Although i made advance emi for next 4 months, still i started recieving call for non-payment. I was threaten that people will be sent at home. I kept complaining and i was torture by there executive by mail and watsap. Then one day they realized there mistake and on 11th october they told me to pay emi this time again as there was there system issue. I paid again. So in total i made advance payment of 5 months. Still there application says that 15 rs is remaing and emi is overdue. I have been torture by bajaj from last 40 days. Now they have blocked me from complaining customer care. I have proof for all payment. This was a lot of mental torture and harrasment. I can not bear this much of torture. Every day i have to make complain and call. I had tried to contact cutomer care, always a computer speaks and my mobile balance gets deducted as well. I have been tortured enough by them without any fault from my end. Either i can make complain or just kill myself. From last 40 days i am doing that. Now it is enough for me to take this. Not just reslove of all my complaints and issues, now i need compensation for the torture i have gone through from last 40 days. If a customer can be fined for late payment of emi then a customer should be paid for mental torture and threat they get from such institution when customer has not made any mistake

Hi,

We are an existing customer of bajaj finance from the last 8-9 years.

Today dated 31.10.2019 at 12:39 p. M one of my family members got a call from bajaj on +91-[protected] saying that you have a penalty of rs.2700 around and you have to pay it. Again at 3:11 p. M received another call from +[protected] some (Manalee or manali) was on the call he said that "haven't you make the payment of penalty amount which was around rs.2700.

I asked her, what or which type of penalty is due then she replied that you had purchased on emi - all your emi's are cleared - now you have to pay the penalty amount to close the loan account. (Herewith i'm attaching my account history to contradict her statement.)

In reply i asked her can you tell me the loan a/c number, she gave me the account number: 4t90cd55929770 which is in the name of some judo or lubo don't remember the name but bajaj finance you must know that consumers actual name.

In continuation of that, i asked that lady to please check the number once before calling someone this is the wrong person to whom you have called. She further said that don't fool us or misguide us saying that this is not the judo or lubo guy we know that you are the same number who has taken loan from us. (Herewith i'm attaching the true caller search screenshot of +91-[protected] which belongs to shubham chilke and he is using the same for the last 4-5 years.)

This is such a ridiculous thing happening from a trusted brand like bajaj that they are not even confirming the phone number or confirming the person to whom they want to talk with.

I want a sincere apology from bajaj on this and especially from that girl whose name is mentioned above.

With my loan account bajaj finance added an EMI card and so far I never used this card and infect never shared details of card to anywhere. But on 29th Oct-2019 someone tried to do a transaction from my card and i received an OTP over my mobile. immediately I emailed them to block the card and do the investigation(their phone contact was not connecting to p2p call so i mailed and later discussed the matter on phone also). And for the same transaction I received denied and then success sms.
After my multiple communication to their support they replied after 24 hours with a dumb message and just telling me that as per their record i purchased something from their dealer REALMS _ 1802063 DELHI IN.

I am still discussing with them if will not get proper resolution and investigation then i will seek to cyber crime department and lodge a complain again bajaj finance for their un-secure system and data leak to unknown.

— forwarded message —
From: leena sawale/ho direct marketing/customer care/general
Date: thu, feb 28, 2019 at 7:30 pm
Subject: re: 'bagic=525-176'fwd: bajaj allianz my home policy - og[protected]-00000138/ 76546857/ mr pravesh kant tiwari/[protected]
To: [protected]@gmail.com
Cc: mayuri vislawat/ho direct marketing/customer care/general, bagichelp/ho direct marketing/customer care/general

Dear mr. Tiwari,
We value your association with bajaj allianz general insurance company limited and look forward to being your preferred insurance partner.

This is with reference to your request regarding cancellation of the said policy and refund, we deeply regret the inconvenience caused.

We want to inform you that the policy has been cancelled and refund processed through bajaj finance ltd. Under request no. Sr10842309.

Please contact to bfl to get refund status.

Regards,
Leena sawale,
Grievance redressal unit,
Bajaj allianz general insurance co. Ltd.
Above mail received on 28/02/2019 but yet not receive my refund & bajaj finance finally told refund not give, so kindly arrange to release my refund. Thanks & reg.,
Pravesh kant tiwari, [protected], [protected]@gmail.com

Hello bajaj finserv,

It is ridiculous that daily 4 to 5 times, i am receiving this voice calls at all possible odd hours from bajaj finserv for asking me to take loan. I am not interested to take any loan and several times i have requested that please do not call or sms me for loan requirement..

Kindly take necessary action for stopping phone call at my number else i will be forced to take action against bajaj finserv for disturbing me on and of[censored]sing several different numbers

Please note this number for your action : +91- [protected]

I have recently purchased a daikin ac and a cpp
Tele binding was activated for my account
Without my authorization.
The cpp telebinding, loan account no
Is:-4100cdeu239434
The details of the ac loan are mentioned
Below:-
You recently purchased air conditioner
At an emi of rs 3, 692 on[protected]. To
Know more click
http://m.bflsms.in/OuuDf8EE
T&c. Bajaj finserv

But the deduction from loan last month is:-

Hi! Emi rs.4, 218 for 4100cdeu239434 is
Due on 01/10/19. Keep ac xx4406 funded
To avoid charges. For queries click
http://m.BajFin.in/QEwybJ9E

I want to cancel the cpp telebinding which is
Activated without my authority...
Please resolve the issue as soon as
Possible

This is to inform that i have not done any business with bajaj finance for the last 2 years however i found a ecs debit on my savings account for today not sure why and for what, tried raising complaint with their chat box but not sucessfull. This is loot i did not authorise any payment and sure bajaj finserv doens't have any proof too of me getting enrolled in any plan or membership this is unauthorised auto debit.

Please refund my money asap.

[protected]
[protected]@gmail.com

I was shocked to see an amount of rs117 debited by bajaj finance without my knowledge and moreover, when there is no outstanding amount with bajaj finance.
I tried calling their customer care but unfortunately there is no option to contact customer care executive.
Finally, i checked with my bank and came to know it is annual card charges against some loan account. Surprisingly, i’ve not requested for any loan or bajaj finance...

Hello team,

I'm sharath ramadhyanam i have a delay payment on lan 400ecf97345529 bcoz of some personal issues! Today one of your excecutives where i informed him i will be able to clear dues by 20th of march and he started abusing me with filthy language! He claims him self as manager and says he will beat me and take money from me! I understand it's my fault to be on due! But this is not the way you talk to customers here is the recording of call and expecting action against him i will also file a threating case against bajaj finserv on this! I have attached a recording for your reference! Thanks!

It has damaged my reputation in my neighbourhood for which bajaj has to pay!

I'm really scared about this action from you guys! And would like to discontinue from your services!

Hello sir/madam,
I am r. S. Gavit from mirajgaon ahmednagar. I had applied for vehicle loan in bajaj finance at rashin, ahmednagar but couldn't paid 3rd emi on time so 1 day they people came and took my bike with them like a thief without informing me.. When i contacted them they said your bike is in pune, contact pune office you will be helped by them only. When i called them they said you have to pay all remaining cost in 15 days then only you will get your vehicle otherwise we will auction it and they did the same. And after that they sent letter saying that we auctioned your vehicle at rs.40, 000/- so you have to pay remaining cost which is rs.42, 000/-.. What's this nonsense. Shame on bajaj finance. You auctioned my vehicle without my permission then why are you asking me to pay the remaining cost. Why should i pay?? You need to ask that person only to pay remaining cost whom you have sold it.. And the hell thing is since dec 2018 to aug 2019 sbi is charging amount for failed mandate txn by bajaj finance which is 295/-. Each month they debit amount 2 to 4 times. I don't understand what’s wrong with “sbi and bajaj finance”.. Why they are charging this much for no reason. I request you to please refund my all debited amount as soon as possible...

Hi, this is naresh, without my approval credit card assigned to me and charging annual fee. The only mistake i did is taking personal loan from bajaj few years back, last year also they deducted but i have not verified. Please let us know what to do my end to cancel the credit card, my load completed log back but this # behind me.

I have already raised to block my card through ivr but not sure it will complete deactivate or not. There is no proper customer care number to talk, customer care is only automated options.

HI Bajaj Sev Team,

I am having the monthly EMI was completed last fev month of Bajaj Sev.
Today i saw the statements and got surprised, can you please let me know why the 117 amount are getting deducted from my account without my permission.
I need the refund of this amount as soon as possible.

Share me you your contact person number, entire day am dialing your customer care number but not able to connect the customer representative.

Please find below my details.
Name - hina ghanshyam parmar