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Bajaj Finance Complaints & Reviews

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Updated: Jul 17, 2025
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V
Vikaspooja
May 22, 2020
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Rs. 117/- automatically debited from my sbi account. This is nothing but loot. Why such border charges no disclosed anywhere.
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    rajivagarwal27
    May 19, 2020
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    Address: 68 JESSORE ROAD DIAMOND CITY NORTH BLOCK 4/6C KOLKATA 700055

    I am taking a personal loan from bajaj finance limited and my emi is due date is 02nd of every month
    Before lockdown i am already paid my emi for the month of feb which is due on march 2020 on 02032020
    Later on after lock down i am not in a position to pay my emi
    Bajaj finance will charge 3000 for non payment of emi and also refuse to give monatorium on following grounds
    Conversation of mine and bajaj finance is attached here for your reference
    Fw: moratorium due to lockdown
    From: rajiv agarwal ([protected]@yahoo.com)
    To: [protected]@bajajfinserv.in
    Date: tuesday, 19 may, 2020, 01:57 pm ist — forwarded message —
    From: rajiv agarwal
    To: bajaj finserv
    Sent: monday, 18 may, 2020, 12:10:58 pm ist
    Subject: fw: moratorium due to lockdown
    Kindly allow moratorium for lan 410prffq062443 for the month of may 2020. Due to lockdown
    Dear customer,

    Greetings from bajaj finance ltd!

    At the outset, we hope this email finds you and your family in good health amidst this crucial phase.

    With reference to your service request on “opting in” for moratorium i. E. Emi extension for your bfl loans (S) for 3 months, we wish to inform you that you can avail moratorium for period of mar ’20, apr ’20 and may ’20 (As per rbi guidelines)

    As per your service request on opting for moratorium i. E emi extension for your bfl loans (S), we would like to inform you that cut off for applying for moratorium for the month of may’20 was on 25th apr’20 or 7 working days from your emi date.

    In absence of any request from your end until the prescribed timeline, your emi for the month of may will be presented to registered bank account as per the normal schedule.

    Visit our website www.bajajfinserv.in and login to our customer portal to check your updated loan statement and emi clearance status.

    It is our constant endeavour to ensure you have our attention always.

    Stay safe.
    Kindly advice me in this scinario

    Regards
    Rajiv kumar agarwal
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      Prince Limbachiya
      May 18, 2020
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      Address: Bajaj finance vadodara

      Emi kahatam hone ke baad bhi kyu per month cmp mandate ke name par 300rs kata jata he..
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        hari.raju
        May 15, 2020
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        Address: bajaj Bangalore

        I took overdraft facility in nov 2018 with processing fee nearly 10000 and after few months again top up with fee nearly 10000 but soon came to know annual charges are also charged

        They hid many charges without informing so i decided to close using balance transfer from another bank dd

        During pre closing also cheating their customer care says day of closure plus two days interest charge but three days interest were charged when i went to their office in bangalore

        Their website foreclosure letter and customer care foreclosure letter amounts difference is present

        Now i am asking them to refund extra amount that i paid in dd but still they are saying nothing extra is paid
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          arindam07
          May 15, 2020
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          My wife is running 2 e. M. I with bajaj finance,
          1. Mobile redme note 8 pro with e. M. I amount rs. 2167.
          (Loan account no: 410ecffq820466:)
          2. One gimbal e. M. I amount rs.4507.
          (Loan account no: 410ecffq817230:)
          But, in this month the amount was showing more. I tried to connect with customer care, but it was unavailable for this issue. Today, the amount has been debited with extra charges.in this crisis situation, where government is requesting business concerns to consider the e. M. I for the people, this situation occurred, my request to bajaj is to refund the extra money which has been deducted from my wife's account.

          Note: in previous months, bajaj finance employee ask us which time is suitable to debit the e. M. I. And also mentioning the amount. But it didn't happened this time.
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            from Surat, Gujarat
            May 14, 2020
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            Address: 23, Anand Nagar Soc., Morabhagal, Rander Road, Surat, Gujarat.

            I am 10+ years old customer of bajaj finance and i paid every emi without any default from 1st day to till date but in this lockdown period bajaj finance not present my may-2020 ecs and they self submit my moratorium request with permission of me and now they charged me rs.397/- for it. My bank balance already sufficient for emi paid and i already sent mail for deducted my may-2020 emi but don't reply from them. Bajaj finance is a ""chor company"" and i am very disappointed from them with this issue.
            +1 photos
            May 15, 2020
            Updated by [email protected]
            Still no revert from Bajaj Finance
            May 19, 2020
            Updated by [email protected]
            Still issue is not short out and no one has call from Bajaj Finance, request to pls. help me because Bajaj Finance has unneccessary charge of Rs.397/- without presente of my ECS.
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              G
              Gohul Raj
              May 12, 2020
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              I noticed that in my sbi account statement rs 117/- was debited towards cmp mandate bajaj finance. I would like to inform that on 2017 i purchase a arir conditioner and washing machine for 12 months emi scheme and and i paid last emi in july-2018 after one year of settling the emis and all. Again bajaj finance deducted the amount of rs 117/-with any information. Because of loan we provide you all our bank details its doesn't mean that when ever you want you can make online transaction. So i request with bajaj team not make such type of transaction with informing to customer by call or email. Now i feel that bajaj finance also not secure for providing bank details.
              At the time of loan processing your representative need to inform all the details and they deducted the money for bajaj emi card also almost a year completed still i didn't get the emi card also.
              This is second time they deduct money from my account without any reason. Worst service. So kindly dont loose your customer for this kind of mistakes and make arrangements for credit my cash back.

              Regards,
              Gohul raj
              +1 photos
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                Asha Ranjit
                May 12, 2020
                Apr 12, 2023
                This thread was updated on Apr 12, 2023
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                cmp mandate debit from account

                While everyone is aware of the moratorium period grace of 3 months, bajaj has come up a new rule of deducting balance the way they can. For what an amount of rs 1180?- has been deducted from my account yesterday and i had raised a complaint to them as well. It is not right we are struggling with jobs due to lock down no salaries or may be half salary with which it is not possible to run a family and these people are deducting as they wish...
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                Bodhisatya das
                from Kolkata, West Bengal
                May 10, 2020
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                Hello,

                I have bought an ac from khosla electronics through the emi facility of of loan a/c - 4100cdfx859949
                As per the message from bajaj finance, the first emi due date was 2nd may. Still now emi amount has not been deducted from my linked bank account.
                But now i am receiving messages that mandate has not been registered thus a extra penalty amount will be charged.
                Kindly look into the matter and do the needful
                Attached the screenshot of the same.
                +1 photos
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                  mandalpradeep
                  May 9, 2020
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                  I noticed that in my sbi account statement rs. 589/- was debited towards cmp mandate bajaj finance without any information. So i request with bajaj team not to make such type of transaction without informing to the customer by call or email. Now i feel that bajaj finance is also not secure for providing bank details.
                  Please credit the debited amount asap or else will take serious action on bajaj finance.
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                    S
                    Shivani Kasaundhan
                    May 9, 2020
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                    Address: rajouri garden, new delhi- 110027
                    Website: Bajaj finance and bharti axa

                    This is the case ref. To mr harcharanjit singh, policy no. [protected].
                    I was asked to take up a policy of bharti axa life insurance since was in need of money to scale up my business. I was told that ill get the amount of 3 lacs against opting for bharti axa policy of premium amount of 25000/- against the policy from bajaj finance. The bajaj finance guy's name is apparently mr. Rohit who was available on +91 [protected] via call and whatsapp as well. I understand the current scenario of lockdown, but as the government has given permission to resume work. Its been 2 months his no. Is completely not available, or not picking. He took a lot of interest until there was the policy process on but post that he is not responding to my calls. All i find is fake services are happening around. I 'll take strict action against this guy and company. This is ridiculous behaviour by the company and their representatives.
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                      Lovepreetsingh Joura
                      May 9, 2020
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                      Address: Amritsar punjab

                      I noticed that in my sbi account statement rs. 900/ was debited towards cmp mandate bajaj finance without any information. So i request with bajaj team not to make such type of transaction without informing to the customer by call or email. Now i feel that bajaj finance is also not secure for providing bank details.
                      Please credit the debited amount asap or else will take serious action on bajaj finance.

                      I have already send the mail in customer care id. Last month not reply
                      Bajaj fake company not for secure.. Why are outstanding my loan but i had all pay emi why r send msg for outstanding 470 debit in your account
                      I have not giving any permission. Last or same mothe you debit to emi bones charges or two time 297rs. Or

                      If are not reply i will action agian your company.
                      +1 photos
                      May 09, 2020
                      Updated by Lovepreetsingh Joura
                      If any call my [protected]
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                        pareshrshah
                        May 7, 2020
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                        I am not getting any reply to my emi moratorium request and no response to subsequent complaints made. Interestingly someone is calling daily asking for loan emi but there is no one to address customer request/complaints. All the calls i am receiving are harassing and threatening.

                        See below timeline of events:
                        31-mar – i have requested for moratorium for 3 of my loans with bajaj housing finance. Service request no. Sr30807962
                        01-apr – i received email from [protected]@bajajhousingfinance.co.in with all details of impact of moratorium and asking to email my acceptance to [protected]@bajajfinserv.in
                        01-apr – i replied back to [protected]@bajajfinserve.in with acceptance of terms and conditions and impact. Service request no. Sr30890746
                        02-apr – i received email from [protected]@bajajhousingfinance.co.in confirming receipt of my acceptance and promising to get back in 6 or 7 working days.
                        10-apr – i received email from [protected]@bajajhousingfinance.co.in acknowledging my consent for moratorium and the delay in processing the request and promising to complete before end of month.

                        After this there was no communication from bajaj housing finance. I have received few phone calls asking for details why which i had explained in first 2-3 phone calls by different people. After that i started receiving calls daily (Including sat & sun) by different person from bajaj housing finance to which i asked them to refer to details i had provided to people who had already called. The quality of people who called were very rude, threatening and extremely unprofessional.

                        15-apr - there was no response from bajaj finance to my moratorium acceptance sent on 01-apr and since people were threatening to me, i sent an email to wecare asking for an update on my request and about harassing calls i was getting.
                        20-apr – i sent another email to wecare and grievanceredressal complaining about the same and asking for an update. I thought someone would listen at grievance redressal but looks like i was banging my head against wall.

                        22-apr – vinay shukla representing himself as area manager of central mumbai called and gave false promises and forcing me to pay through credit card. It was my mistake to trust him and i paid emi for one of the loan via credit card adding burden to my credit outstanding. Few days later i realized that he made fool out of me and my trust. This is big lesson i have learnt from this whole episode and covid situation.
                        25-apr – i received email from [protected]@bajajhousingfinance.co.in asking me to submit moratorium request again and didn’t bother to give any update on previous request.
                        26-apr – i submitted moratorium request again via online option as per steps in email and received confirmation that my request would be processed in 6 working days. However i kept receiving threatening calls daily.
                        The exact same thing is happened to me, would you be interested in lodging an official complaint to the RBI???
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                          raj bawaskar
                          May 6, 2020
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                          Address: Sagar golden katara hills bhopal

                          I noticed that in my sbi account statement rs. 589/- was debited towards cmp mandate bajaj finance without any information. So i request with bajaj team not to make such type of transaction without informing to the customer by call or email. Now i feel that bajaj finance is also not secure for providing bank details.
                          Please credit the debited amount asap or else will take serious action on bajaj finance.
                          +1 photos
                          May 06, 2020
                          Updated by raj bawaskar
                          Debit sbi account money .Bajaj Finance — bajaj finance cmp mandate debit isse
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                            Shivaraja ke
                            May 5, 2020
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                            Address: Pune head office
                            Website: Bajaj finance company very fraud

                            I am taking loan in Bajaj finance company, actually 36 months emi loan, I am paying 35 months last one emi pending but last time company 2 months emi debited, very fraud company Bajaj company, don't take loan in this company
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                              Address: kukutpally

                              Iam sharing my loan numbers along with screenshots, find the Attachment and stop this unnecessary deductions game orelse i have to take legal help towards your Butcher behaviour.
                              find the attachment and do the needfull for yourself.
                              +2 photos
                              May 05, 2020
                              Updated by [email protected]
                              i want refund for whatever you ppls have deducted
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                                abhishek.nandi
                                May 5, 2020
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                                I want to cancel my personal loan of rs 500000 which i asked and they told me to pay 5500 as processing fee, 20000 as nft, 45000 as gst, 105000 as rbi tax and now telling to pay 175000 as tds tax. I denied to pay this amount and want to cancel my loan and want my refund of all moneywhich they are denieng. Also i am going to lodge a fir on this. I want to cancel my personal loan and also want the whole money back.
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                                  abhishek.nandi
                                  May 4, 2020
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                                  Address: Room No -102 Sri Venkata Sai PG electronic city Neeladri Phase 1

                                  I have applied for personal loan but after submitting documents they asking for processing fee and paid 5500 and then they asked nft fee 20000. Still after paying they have asked gst charges and have taken 45000 and then they asked rbi tax which i paid 105000 but still now they are asking for tds tax of rs 175000. Instead of giving loand, 175000 rupees already they have taken from me and when asked to cancel the loan instead of giving they are denying to cancel and refunding the momey. I am going to lodge a fir if the issue is not resolved and i will not get the money.
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                                    Sunkara Chinnababu
                                    from Hyderabad, Telangana
                                    May 4, 2020
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                                    Address: Hyderabad bajaj finserv pujjagutta

                                    I was taken personal bajaj finserv 36 months total period i was paid already 24 months remaining emi's is 12 but bajaj finserv people it will increase 15 months for 3 months extra why should like this i did not understand he told as per rbi rules it will increase interate rate 18-24% that why extra extened 3 months this to much for bajaj finance so please take compliant and action these people
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                                      Rajesh Sakat
                                      May 4, 2020
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                                      Address: Sant Gyaneshwar Nagar OT section ulhasnagar 2

                                      My Auto is not working and I not pay money due to corona virus and I request to pay my check in lock down open and I pay regular month to month and please Add moth and not bounce my chek my Auto number MH 05 DL 5190 my mobile number [protected]
                                      May 04, 2020
                                      Updated by Rajesh Sakat
                                      I will pay later my check please do not bounce my check
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