[Resolved]  Bajaj Finance — Balic Premium CD loan , hitting my CIBIL and Reputation

Address:Mumbai City, Maharashtra

Hello Team, I had taken 4 consumer loans from Bajaj finance in the past, while 3 of them are closed. The BALIC Premium CD Loan account no. 405BAL00162383 is still active and showing pending overdue payments which is actually linked to product loan account 4050CD00162343. I never ever took any Loan for 1166 Rs. and w/o that Bajaj deducted it. Surprisingly the tenure for this loan of amount 1166 shows 14 months, for which the amount as well has been deducted from my account without my permission. Last date for ECS was 08.2012. Suddently from 04.2013 there is an amount visible as late payment charge equal to 1350 first month and then150 Rs. Recurring every month till date, has been mentioned as overdue. I fail to understand what this amount is for, and why should there be something coming up suddenly an year after. I have pulled my CIbil report in which also this is reflecting and I have been refused loans on multiple occasions due to this. Request an immediate attention and intervention in this regard from your end. Worst part the issue gets revealed when I apply for another consumer loan from Bajaj. Hope the matter can be resolved here itself and I dont need to escalate this any further. Regards, Vinay +91-[protected] ambheer.[protected]@gmail.com
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Sir/ Madam.

Thank you for sharing your Loan Account Number. We have already initiated the process of resolution of your query. You shall hear from us asap. During this time, should you wish to contact us, please write to us on [protected]@bajajfinserv.in mentioning your Loan Account Number in the subject.

With regards,

WeCare
Bajaj Finserv Lending
Dear Sir,

With reference to your mail and our discussion we regret the inconvenience caused to you. As per your request, we wish to confirm that we have cancelled the loan, due to an inadvertent error at our end the BALIC loan number ending with XXXX2383 was booked in your name. We have initiated the process for refund of EMI paid by you towards this loan. We wish to inform that you shall receive the refund of Rs 1166/- within 2-3 working days in your registered bank account. We have also shared the NOC for your consumer durable loan and Statement of account for your cancelled Loan which has been closed on your registered mail id. For any further clarification please do write to us on [protected]@bajajfinserv.in

With regards,

WeCare
Bajaj Finserv Lending
Dear Sir

We have replied to your query vide email dated October 14, 2014.

For any more information, kindly write to us online by visiting the following url on our website:http://www.cibil.com/contact-us

We would further like to advise you not to divulge personal / financial information on public forums.

Regards

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