Bajaj Finance — Wrong EMI & ROI committed

Address:Kolkata, West Bengal

This is to bring in notice that the wrong information shared to me at the time of providing Personal Loan. I was told that i am Eligible for 91000 of Personal Loan and my EMI will be 3969/- for 36 month with 1.58% of Interest per month. But after the disbursal of Loan my EMI is 4234/- with 1.86% of interest per month for 36 month. I called up to RM and Call Center but no one entertained my issue and disconnected the call. I am an existing customer of Bajaj from last 5 years and i have maintained a very good record in paying EMI on time and not a single EMI is bounced in this period but such type of communication from Bajaj was not expected.
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Dear Sir.

To help us expedite the process of resolution of your query, could you please share your contact details so that we can get in touch with you and assist you better.

With regards,

WeCare
Bajaj Finserv
[protected]
Dear Sir.

At the outset, please accept our apologies for the inconvenience caused. We have already initiated the process of resolution of your query. You shall hear from us in the next 48 hours. During this time, should you wish to contact us, please write to us on [protected]@bajajfinservlending mentioning your Loan Account Number in the subject.

With regards,

weCare
Bajaj Finserv Lending
Dear Sir,

With reference to your post and our discussion we request you to give us additional 24 working hours to check our records and update you on your query. For any further clarifications required please do write us on [protected]@bajajfinserv.in

With regards,

weCare
Bajaj Finserv Lending

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