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Bajaj Finserv Complaints & Reviews

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N
niketm
Jan 20, 2020
Resolved
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Hello
Have purchased a mobile, loan id: 405ecffn074979. But ecom cpp telebinding has activated, loan id: : 405etbfn635901. It has been made without my consent. Please deactivate the ecom cpp telebinding before my 2nd installment date. Please resolve the complaint before february 2. Because the above mentioned date is emi date.
I hope that you will satisfy me.
Aug 7, 2021
Complaint marked as Resolved 
Bajaj Finserv customer support has been notified about the posted complaint.
Dear Customer,

This communication is with reference to our discussion on 17/03/2020 for your membership IA8472513.

We hope that your query related to CPP has been successfully resolved. Please feel free to contact us on our 24 hour helpline numbers –[protected]toll-free) or[protected]please prefix city STD code) for any further assistance.

Assuring you of our best services at all times.

Regards,
CPP Team
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    Raj19659
    Jan 19, 2020
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    Address: 140308

    Dear sir/madam my name is baljeet singh mobile number [protected] and my complaint again to your mobile finance partners in mohali sir complaint is a dear sir /madam i approve my 40000 emi limit from bajaj finance at online some day ago and bajaj finserv send me massage you visit our partner store with your pan card, adhar card, cancel cheek so i get all docoment with me and go to your partner store classic telcom phase 10 mohali the store keeper say to me rupees 612 for your bajaj emi card fee and 1200 rupees for assessory you can paid for your perchase
    Bajaj Finserv customer support has been notified about the posted complaint.
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      A
      Aaryan Sinha
      Jan 18, 2020
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      Address: C 955 Sushant Lok 1 ground floor opposite vyapar Kendra market, 122002

      Bajaj finance has deducted rs 118 and this amount. Is not reflecting in their loan account this is absolutely unjustified amount that has been deducted by bajaj finance
      My number is [protected] kindly reach to me i want details and i'm worried how could they deduct such amount without even my concent please this is a serious matter it's by chance i came to know about this transaction otherwise i don't know since when are they charging such amount
      +1 photos
      Bajaj Finserv customer support has been notified about the posted complaint.
      Kal maine ek iPhone liya hai mujhe insurance cancel karana hai jiska loan number You have purchased insurance with loan application no.B46595348. Policy cancel imgetly my number [protected] my email is [protected]@gmail.com
      Bajaj Finserv debitted an amount of 118 rupees from my account with the declaration BAJAJFL_MNDTVRFCHGS_DEC19. No customer support to give an explanation on what this deduction is for. Tried to contact the customer support of the company and no one picked the phone. Kindly register my compliant and please support to resolve asap.

      unjustified amount deducted - Comment #3632768 - Image #0
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        A
        AnZu
        from Ernakulam, Kerala
        Jan 18, 2020
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        Address: Thrissur, Kerala, 680001

        I have purchased one voltas ac through bajaj finserv emi card. Today they debited 118rs for no reason. Refund this money. Otherwise i want to deactivate my card. This is the message received.

        Your a/c 400724 is debited by rs. 118 on 18jan20. Avbl bal: rs. 3527.36. Info: bajajfl_mndtvrfchgs_dec19 use your debit card, atleast once in 180 days on purchase transactions to keep your personal accidental insurance cover active. For details please visit www.axisbank.com
        Bajaj Finserv customer support has been notified about the posted complaint.
        Jan 18, 2020
        Updated by AnZu
        customer id[protected]
        mobile number : [protected]
        email: [protected]@yahoo.com
        Jan 20, 2020
        Updated by AnZu
        solve this and refund me as soon as possible
        Feb 09, 2020
        Updated by AnZu
        No replies yet
        Bajaj fins has debited my account with rs 118/- on 18th jan in name of BAJAJFL_MNDTVRFCHGS_DEC19, where as these charges were not informed to us while availing the loan, so plz book a complaint and see that its resolved at the earliest and i dont get charged for this again future. Also plz see that i get the refund of the same

        bajajfin mndtvrfchgs - Comment #3632870 - Image #0
        I had enough balance then why Rs 295 had been charged

        bajajfin mndtvrfchgs - Comment #3632888 - Image #0
        I have purchase only only loan no 4H7ERFFQ521504... Bt without my notice ecom cpp telebinding rural loan no. 4H7ETRFR235509... pls cancel this loan... i dont want this... kindly cancel before my emi date that is February 2020
        CPP Group India Customer Care's response, Feb 5, 2020
        Dear Customer,

        This communication is with reference to our discussion on 30/01/2020 for your membership IA8752888.

        We hope that your query related to CPP has been successfully resolved. Please feel free to contact us on our 24 hour helpline numbers – 1800 419 4000 (toll-free) or 6000 4000 (please prefix city STD code) for any further assistance.

        Assuring you of our best services at all times.

        Regards,
        CPP Team
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          B
          Banda.ramesh
          from Mumbai, Maharashtra
          Jan 15, 2020
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          Address: 2-15-22/a uppal, 500039

          Am banda ramesh on august from bajaj costumer care called me and taken a details for general insurance from 2500000. Monthly amount 764 started from sep 02 2019. But i have not received a soft copy from your side to my mail.
          Once again send a insurance details and copy from u r side. Coustmer i'd.84911541.
          General insurance 400gipw425660
          Plz am waiting copy from your side
          +2 photos
          Bajaj Finserv customer support has been notified about the posted complaint.
          For what purpose 295 rupee deducted plz reply
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            S
            Shrey Mehrotra
            from Bengaluru, Karnataka
            Jan 15, 2020
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            I took an home loan from bajaj and was issued an insurance policy along with it without any confirmation or signing any document. After following up with them since last 4 months i was able to get the insurance finally cancelled but for that they cancelled my old home loan along with policy and reissued me a new home loan. The sanction letter provided for the new home loan had same amount as the previous one but actual amount disbursed is approx 22k more. Now i am trying to reach out to bajaj in order to understand how the emis that i have paid till date will be adjusted and why extra amount is disbursed but no one is giving proper response. I have already tried escalating the issue to grievance team multiple times but apart from calls to understand the issue nothing happened. The people am in contact with either do not respond to calls or emails and if they respond then they ask me to wait for some time and same has been happening since last couple of months and at the end of the month i have to pay emi without any proper resolution.

            It has become frustrating to follow up when you do not get any response to your query. When asked with shivakumar regarding the adjustment of the emis i have paid till date i was asked to contact wecare to get response as according to him they have done their work by cancelling and reissuing the new loan but they can not answer for the emi adjustment and extra amount disbursed. I tried that as well but got no response from wecare.

            Kindly help as it has been a really unprofessional experience till date where people who have issued me the loan are not taking the responsibility for resolving the issue and even after escalating the same to their managers it is of little help since they do not provide any update or email unless and until i run behind them.

            People from bajaj handling the case.

            Sumanth (Person who issued me loan) - [protected]
            Kruthika (Area sales manager - home loans) -[protected]
            Shivakumar (Kruthika's manager)- [protected]

            Closed loans : h404hhl0189454 and h404hlt0203963
            Active loans : h404hhl0248898 and h404hlt0257703

            Let me know if any additional information or documents are required from my side to quickly resolve the issue. I can be reached at +[protected]
            Bajaj Finserv customer support has been notified about the posted complaint.
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              C
              Clo
              Jan 14, 2020
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              Address: Ganesh Murti Nagar part 3 room no 212 cuffe parade colaba Mumbai, Mumbai City, Maharashtra, 400005

              Sir i have bajaj emi card.which is permanently block. But i dont why they do not unblock my card i paid all over due with the pently on time.but they cant block my card permanently Block.when we request them to unblocked my card how then answer.If company have rules to that blocking thing if we not done on time but company should think that you cant blocked the card permanently.but we pay the money with pently charge so you can blocked the card for short period you cant go and blocked the card permanently.
              +3 photos
              Bajaj Finserv customer support has been notified about the posted complaint.
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                M
                MBis
                Jan 14, 2020
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                I have taken couple of flexi LOANs from bajaj finserv and like clock work I am getting 4-5 calls every single day. It is so irritating that I have stopped taking calls from unknown numbers from last 2 years. I have requested the agents calling 1000 times to remove my number from their database as I am not interested in LOANs. All they do is apologize and with an assurance that my number has been removed. But like a shameless bunch the calls continue next day as well. It has been tormenting me and I feel like I have committed grave sin by taking LOAN from Bajaj FInance. How can a company be so shameless that it harasses its own customers every day. I am unable to find out a way to stop this harrasement and unfortunately I am not able to change my number as well as it is linked to multiple important locations. If someone can help me out of this mess I will be really helpful
                Bajaj Finserv customer support has been notified about the posted complaint.
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                  M
                  Jan 14, 2020
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                  Address: PLOT NO 783/1386/3277 SAMPUR KHANDAGIRI, DURGAMADHAB NAGAR, Khordha, Odisha, 751030

                  Last 4 days bajaj customer care executive calling me and he/she is confirm me your order has been cancelled and deduction same amount refund in your credit limit in last 48 hrs. But till date no amount refund. So kindly check as soon as possible.

                  Mi 123.2 cm (49 inch) full hd led smart tv (4a pro)
                  Order id
                  [protected]
                  Offer price
                  ₹31, 999
                  Seller
                  Salila sales enterprise#[protected]
                  Bajaj Finserv customer support has been notified about the posted complaint.
                  Jan 14, 2020
                  Updated by [email protected]
                  When Will I get refund amount
                  Charges of rs.2522 has been deducting from my account on the name of b to c telebinding gi for the past month.pls resolve and cancel this issue before anymore is deducted. I have not been notified yet about these charges from when i have taken the insurance ...pls take into consideration.
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                    U
                    umamaheswari G
                    Jan 13, 2020
                    Resolved
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                    Resolved

                    Address: plot no 20 sundra venayagar nagar 2nd cross Street, Kanchipuram, Tamil Nadu, 631501

                    I purchased a chimney from flipkart usi g bajaj finserv emi option with loan id 4h7erffq521504. Without my permission bajaj started cpp tele binding which i dont want and are charging me 1800 with loan id 4h7etrfr235509 i dont want it.
                    My loan date is 2 feb pls stop it within 2 days so that i can pay the original amount due nit the amount with cpp telebinding
                    Aug 6, 2021
                    Complaint marked as Resolved 
                    Bajaj Finserv customer support has been notified about the posted complaint.
                    Daily 5 to 6 times phone calls from bajaj finserv end and forcing to take loan. I am not interested to take any loan . So please stop the same. if not then i shall move to the consumer court.

                    Kindly deactivate all services related to User id :20047327
                    Dear Customer,

                    Request you to please share your CPP membership number and contact details. This will help us in resolving your query.

                    Request you to please contact us on our helpline numbers – [protected] (toll-free) or [protected], between 11 AM – 9 PM, for any further assistance.

                    Regards,
                    CPP Team
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                      Manish Chauhan Manish
                      Jan 12, 2020
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                      Zaak mobikwik — money fraud

                      1 review
                      #2, cauvery road, 4th cross, udaynagar, kr puram, bangalore north, karnataka, india
                      Ananthkumarj on oct 31, 2019
                      Submit a complaint
                      Hello,
                      This mail is regarding money fraud from my hdfc bank account.
                      On 11th of this month at around 4pm rs 9499 got deducted from my account that too without entering any amount and otp for the transaction.
                      Help me get my money back.
                      Sms i got is thanks for paying rs 9865 zaakmobikwik via netbanking.

                      Help me to get my money. Nobody is picking our call now.
                      +1 photos
                      Bajaj Finserv customer support has been notified about the posted complaint.
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                        T
                        Tom Kadapa Reddy
                        Jan 11, 2020
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                        Address: 560008

                        Hi team,

                        I have been charged 4999 as credit vidya fees but none of them informed me about this before sanctioning loan,

                        When we call customer service, they end up saying this is useful to know the utilization of the loan.

                        Moreover, i have the statement that's more enough to trace my transactions.

                        Treat this as a priority and do the needful.
                        +1 photos
                        Bajaj Finserv customer support has been notified about the posted complaint.
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                          R
                          Rachit$1
                          Jan 11, 2020
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                          Address: Dahod, Gujarat, 389160

                          I have purchased a mobile phone through bajaj finance loan. The emi is of 1 year after paying the whole amount. Tahn also at any time certain amount of money like[protected] is deducting. I have called the bajaj than they replying hum toh aise hee karte hai jo karna hai karo. They are deducting money like 2 years approximately 5000 extra money and still this process is going on. Please help to get my money back and to stop this deduction of money.
                          Bajaj Finserv customer support has been notified about the posted complaint.
                          Customer ID - 5564545, Amount - 18190, EMI - 5, Mohan Singh, 33 foota Road Pritam colony. dated - 27.12.19. Please cancel My order.
                          Money was always decutted from my account from the past two months as mandate transaction charges from Bajaj Finserv.. I'm bearing an account with mobile number 7971
                          Customer ID : 43471571

                          I need to change mobile no for above mentioned Customer ID.

                          While changing thru portal/website it doesn't work.

                          It sends OTP to the registered mobile number, which is no longer in use.

                          Kindly guide me to update without any hassle

                          Thanks & Regards
                          Kalaivani
                          Mob [protected]
                          Email : [protected]@gmail.com
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                            I
                            imVinayShetty
                            Jan 11, 2020
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                            I want to stop the calls i receive from them every single day related to Bajaj Finserv loans and EMI credit cards etc. Getting daily 5-6 calls everyday and there is no DND option on their website. I am also not sure if I can post my mobile number here for the number to be put in their DND list. Mobile number:- [protected] I am really fed up with the number of calls you give. Please help.
                            Bajaj Finserv customer support has been notified about the posted complaint.
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                              N
                              Navjot Navi
                              Jan 10, 2020
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                              Address: Chandigarh, Chandigarh, Chandigarh, 160014

                              Dear sir/ madam,

                              I am writing this letter to bring your attention that i am not satisfied with your quality of service provided at bajaj finserv. I am talking about the services i took on[protected] and want to let you know i was very upset with your staff’s performance. I call to your bajaj finserv customercare number which was [protected] in chandigarh. One of the women of your staff how take a call used to deal with me, i just told her about my cheque bounce, but she doesn’t have any manners to deal with customer she started misbehaving with me and also she said some abuse words to me which is not appropriate to deal with customer.
                              I have been a regular client of you company but now i am completely disappointed. I expect quality services from you and request you to address this issue with immediate attention. I expect full compensation and look forward to your replies within shortest time.

                              Your sincerely,
                              Balwinder kaur
                              Bajaj Finserv customer support has been notified about the posted complaint.
                              I am buy a phone and i don, t no what is cpp so pls cencel my cpp ...my CPP Membership loan application no. 577DTBFR333551 so pls cencel my cpp and deactiveted my cpp loan
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                                D
                                duggu_musica
                                from Pune, Maharashtra
                                Jan 10, 2020
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                                Address: Pune, Maharashtra, 411042

                                I had used bajaj finserv emi in the year 2016. However after clearing my all emis, the company is charging me annual charges. I had already blocked the card. Even after blocking card, they charge. This is completely unauthorised. Its quiet disturbing to get charged every year for unused services. If i dont get my query resolved then i am going to file complaint in consumer court. My rmn is [protected].
                                Bajaj Finserv customer support has been notified about the posted complaint.
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                                  M
                                  Mohan36Singh
                                  Jan 10, 2020
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                                  Address: Mohan Singh, Pritam colony 33 foota Road., Ludhiana, Punjab, 141003

                                  I purchased sanitary items from bhu
                                  Llar paints & sanitary store, guru amar dass colony, giaspura dana road, giaspura, ludhiana. Mbl no.[protected], dated - 24/11/2019. My agreement no. Is - 426remfm835741, total amount - 18190, total emi - 5, my customer id - 5564545. I can't purchase any item as per agreement no. - 426remfp997224, amount - 18190, emi - 5, due dt. - 02/12/2019. Order no. - 426remfp997224, dt. - 27/12/2019 is double entry, so it is requested cancel order 426*7224.
                                  Bajaj Finserv customer support has been notified about the posted complaint.
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                                    Mithun T K
                                    from Bengaluru, Karnataka
                                    Jan 10, 2020
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                                    Hi good morning, my complaint is regarding my bajaj finserv loan. As of i have taken product through bajaj finserv and my due date was on 2nd of every month. But i was not able to pay the amount on 2nd because of some major personal issues. So they have charged cheque bounce charges, including cheque bounce charges i had paid the amount 1549/- on 07th & 08th january 2020. And my every month emi is 1099/-. After paying it still the amount is pending is been showed in bajaj finserv loan app, and customer care executive is repeatedly call back to back to pay the amount and forcing after making payment also. So i here representing the proof of the payment done from my side and other details.
                                    +2 photos
                                    Bajaj Finserv customer support has been notified about the posted complaint.
                                    Jan 20, 2020
                                    Updated by Mithun T K
                                    Still no update from the Bajaj Finserv Company. And the Executive is keep on calling after the payment also again and again. And They are not removing the outstanding amount from the application after the payment also.
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                                      Z
                                      Zoheb Salim Sattar
                                      Jan 9, 2020
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                                      Address: Rajabari, Near Dto Office, Jorhat, Assam, 785014

                                      Dear Sir/Madam
                                      Even after I have cleared my loans with Bajaj Finserv they are still charging me on the pretext of failed ECS mandate.I have attached my bank mini statement for proof.I have received NO DUES CERTIFICATE from Bajaj Finserv for clearing all my loan.Still they have deducted Rs 1180 till now from me.Since I was able to upload only one pic here if I have your mail I'd I can forward all the no dues certificate which I received from them.Kindly help me to get my money bank from Bajaj finserv which they have fraudently deducted from my account even after I had closed all their loans

                                      Regards
                                      Zoheb Salim Sattar
                                      A/c No [protected]
                                      State bank of India
                                      Jorhat branch
                                      Contact no --[protected]
                                      Assam, India
                                      +1 photos
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                                        rangababu p
                                        Jan 9, 2020
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                                        Address: Near Ramalayam, Krapa, Inavilli Mandal, East Godavari, 533216

                                        Despite successfull payment of EMI of Bajaj finanace on every month 2nd, my account balance of Rs. 295 deducted three times from my SBI account. Dated Dec 20th and 21st of 2019 & again 9th Jan of 2020 due to Mandate fail Charg txn from Bajaja Finance Ltd. Please solve the problem as early as possible and credit the balance which was deducted from my account. Do the necessary action to prevent further wrong deductions.
                                        Bajaj Finserv customer support has been notified about the posted complaint.
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