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Bajaj Finserv Complaints & Reviews

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Updated: Feb 17, 2026
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Bajaj Finserv reviews & complaints page 102

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B
Bijendra Singh Pal
Jan 28, 2020
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Sir without my knowledge a policy named "life insurance phone binding" has been activated name bijendra pal singh, registered mobile no [protected] mail id [protected]@gmail.com. I want no deductions of any amount from my account for this policy. I want to cancel it
I got a message quoting that an amount of 9801rs, and emi has been made 1089rs.
Bajaj Finserv customer support has been notified about the posted complaint.
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    A SANJEEV KUMAR
    Jan 28, 2020
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    Hello bajaj finserv,

    It is ridiculous that daily 4 to 5 times, i am receiving this voice calls at all possible odd hours from bajaj finserv for asking me to take loan. I am not interested to take any loan and several times i have requested that please do not call or sms me for loan requirement..

    Kindly take necessary action for stopping phone call at my number else i will be forced to take action against bajaj finserv for disturbing me on and of[censored]sing several different numbers
    Bajaj Finserv customer support has been notified about the posted complaint.
    I didn’t want ecom telebinding
    CPP Group India Customer Care's response, Apr 28, 2020
    Dear Customer,

    We wish to inform you that the CPP membership IA8831160 has already been cancelled on Feb 11’20 as per request from Bajaj Finance.

    Regards
    CPP Team
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      S
      Sarojune2
      Jan 25, 2020
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      The loan account number is 403spl[protected] and the loan was taken on 22th jan 2019 for the amount of rs.4, 48, 555.00 with a tenure of 60 months and interest rate of 12.50 %.

      They told me that due to nil foreclosure charges benefit bajaj finserv charges are high interest rate as compare to another bank.
      On 26th dec 2019, they sent mail that 4.00 % charges applicable for foreclosure the loan amount. So immediately called up customer care and they are also mentioning the same.

      I visited bajaj finserv's chennai branch to clarify and close of my personal loans. I thought they will talk some sense compared to the customer care people,

      But sadly they are also sticking to the same information that going forward 4.00 % will be charged for foreclosure of loan amount.

      Now i have to forcefully continue the loans even though i have money to close these loans.

      Pl loan account : 403spl[protected] / loan amount : 448555.00
      Transaction date loan details
      22/01/2019 broken period interest receivable 1383.00
      22/01/2019 credit vidya fees 4999.00
      22/01/2019 hdfc credit protection plus 8555.00
      22/01/2019 line activation/flexi assigned limit 4999.00
      22/01/2019 stamp duty 500.00
      22/01/2019 upfront charges 2117.00
      Total charges 22553.00
      Total loan amount 448555.00
      Credit loan amount into my account 426002.00

      For above stated the both personal loan i had paid rs: 22553 with extra charges for taking loans

      As per my email while sending okay the only charge mentioned is od activation charges which is flex fee. Your team member never told me below things
      During personal loan time never told me about credit vidhya fees but after dismemberment loan then they have deduction my 4999.00 fees and also additional burden of insurance of hdfc credit protection 8555.00 as well as line activation/flexi assigned limit 4999.00 also upfront charges 2117.00 was put on me.

      I am not in condition to take these policies and bear any additional charges like insurance charge, vidhya fees, upfront charges, broken period interest and line activation charges collected from me. I am not interested in these policies and done without informing me. I am really disappointed

      Can you explain each and every components charges, why these charges taken from me without my knowledge
      While taking the loan and also please refund the same

      I don't have any requirement of insurance and never made any request for them.

      Please solve my request and complaints, because i had already paid rs: 22553 with more charges for taking loans

      If i go on paying this extra money to the company eventually, i will lose complete faith in bajaj finserv and stop availing any relationship with the company, and more than that i will end up getting the feeling frustrated

      Please help me in this case, to pay my outstanding loan amount without any foreclosure charges also please provide the foreclosure letter for the same

      Please resolve the complaint before february 2. Because the above mentioned date is emi date

      I expect quality services from you and request you to address this issue with immediate attention. I expect full compensation and look forward to your replies within shortest time.
      Bajaj Finserv customer support has been notified about the posted complaint.
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        S
        sunny2137
        Jan 25, 2020
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        Address: 121004

        Hi,
        I purchased an iphone 11 in october and agent said me that i am eligible for 3000rs cashback. I will get that after paying my 3rd emi but after paying the 3 emi i haven't recieved any amount. Whenever i call them they always act like i am saying wrong because i changed my phone otherwise i would have been show then a msg which i sended to check the eligibility of my cashback offer.

        Please help me it's urgent for me.
        Loan number : 579dpffg877606

        Thanks & regards,
        Nitish choudhary
        Bajaj Finserv customer support has been notified about the posted complaint.
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          N
          Naresh Chindam
          from Tadepallegudem, Andhra Pradesh
          Jan 24, 2020
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          no objection certificate issued till now

          Address: Warangal, Andhra Pradesh, 506002

          My name is chindam naresh from warangal loan:592pst27311126, i have paid all the emis about my loan, everymonth emi 1853/-.

          Emi end date is 05/09/2019. But but till now noc was issued and asking to pay check bounce charges: 800/-, i don't know why i this much of amount is.

          I ask them to provide documented proofs according to rbi, then i will pay the charges, every organization will follow according to rbi rules...
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          B
          Brn123
          from Ahmedabad, Gujarat
          Jan 23, 2020
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          Address: Ahmedabad, Gujarat

          I am an existing bajaj finserv customer and yesterday 22.01.2020 i received a call from customer care executive that i have qualified for a loan of rs 1, 00, 000/- and will provide a link for confirmation through mail.

          The same day i received that link and applied for loan. However today 23.01.2020 i received an email stating that my mobile number has been updated. However i have not requested for any updation of my mobile number. No customer service number is available to solve my query. Otp is required for changing mobile number in portal also. As my mobile number has been updated to an unknown number i am not able to received otp also. This is really cheating the customers. Atleast they will provide customer support.
          Bajaj Finserv customer support has been notified about the posted complaint.
          Feb 08, 2021
          Updated by Brn123
          Sir,
          This is regarding my personal loan taken from Bajaj Finserv for which they are charging 33.01% interest rate annually. However at the time of offer they are offering only monthly interest thereby cheating the customers. After repayment of one year, the amount pending is still 80% of total amount. Please take action against these type of cheating customers
          I got 4999/- deducted as credit vidya fees in my loan disbursing amount. Neither I was informed about this nor I want this. Places look into the matter
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            R
            ravaan bhai
            Jan 23, 2020
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            Address: yendada, Visakhapatnam, Andhra Pradesh, 530045

            I have recently purchased a washing machine and a cpp tele binding was activated for my account without my authorization.
            The cpp tele binding, agreement no is: 408ctbfm140730
            The details of the washing machine loan are mentioned below

            I want to cancel that cpp tele binding which is activated.
            The loan number for washing machine agreement no is: 4080cdfg884929
            Please resolve the issue as soon as possible

            My consumer durable agreement no : 4080cdfg884929
            Bajaj Finserv customer support has been notified about the posted complaint.
            Jan 23, 2020
            Updated by ravaan bhai
            from my account two times amount was deducted for cpp tele binding
            Dear Customer,

            We wish to inform you that your CPP membership AC3166163 has already been cancelled on Mar 18’20 as per request from Bajaj Finance

            Regards
            CPP Team
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              K
              Kaushiki Burman
              Jan 22, 2020
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              Address: Vadodara, Gujarat, 390009

              I want to deactivate my CPP tele binding insurance that has been activated. I do not want this insurance. I will take care of any repair that wull be required for my products that i have purchased on my own.

              Loan A/C no. 413CTBFR886046.

              This emi has been activated on January 17, 2020.

              Kindly help to deactivate this insurance and resolve my issue as soon as possible.

              Thank You.
              Bajaj Finserv customer support has been notified about the posted complaint.
              Dear Customer,

              Request you to please share your CPP membership number and contact details. This will help us in resolving your query.

              Request you to please contact us on our helpline numbers – [protected] (toll-free) or [protected], between 11 AM – 9 PM, for any further assistance.

              Regards,
              CPP Team
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                M
                Manas Jadav
                Jan 22, 2020
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                I have taken a loan for which mandate form was given to my bank with my fraud signature. Also the emi amount was given as 200000. Such fraud is not expected from a reputed company like bajaj finance. I have blocked bajaj from my hdfc account as advised by them. The bajaj executive is not recieving my calls. Please advise what next steps should i take.
                Bajaj Finserv customer support has been notified about the posted complaint.
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                  N
                  Naresh Ambati
                  Jan 22, 2020
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                  Address: Rt c Xroads, Hyderabad, Andhra Pradesh, 500020

                  This is bring to your notice, i have taken a loan from mobikwik wallet, i received 5000/- in my wallet ([protected]). So i forward to other wallet 5005/- ([protected]).in this transaction debited in my wallet but not showing in merchant wallet, when i get that money back in my wallet and invoice copy also not showing in my wallet
                  Transaction date[protected]
                  Bajaj Finserv customer support has been notified about the posted complaint.
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                    M
                    Mounika Revanuru
                    Jan 21, 2020
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                    Address: Hyderabad, Telangana

                    I get a minimum of 4-5 calls everyday from bajaj finserv offering pre-apporved loan. I keep getting these calls from different numbers, so blocking and marking them spam is not seem to be working. I told them no on several occasions and they promised to remove my number from the list but clearly they didn't. Some of the numbers i received calls from are as below -
                    [protected]
                    [protected]
                    [protected]
                    [protected]
                    Bajaj Finserv customer support has been notified about the posted complaint.
                    Name- D VARAPRASAD
                    F .NAME- D KRISHNAIAH
                    MOBIL NO. [protected]
                    MAIL ID - prasad.[protected]@gmail.com
                    by 13th date 1180/- amount has debite why we need to expalain about this we try to call but no respond //// by
                    icici bank- 400CD10116716
                    i all ready firt time pay 5000/ join feee then why agin this is
                    bajaj elite card
                    big fraud
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                      N
                      niketm
                      Jan 20, 2020
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                      Resolved

                      Hello
                      Have purchased a mobile, loan id: 405ecffn074979. But ecom cpp telebinding has activated, loan id: : 405etbfn635901. It has been made without my consent. Please deactivate the ecom cpp telebinding before my 2nd installment date. Please resolve the complaint before february 2. Because the above mentioned date is emi date.
                      I hope that you will satisfy me.
                      Aug 7, 2021
                      Complaint marked as Resolved 
                      Bajaj Finserv customer support has been notified about the posted complaint.
                      Dear Customer,

                      This communication is with reference to our discussion on 17/03/2020 for your membership IA8472513.

                      We hope that your query related to CPP has been successfully resolved. Please feel free to contact us on our 24 hour helpline numbers –[protected]toll-free) or[protected]please prefix city STD code) for any further assistance.

                      Assuring you of our best services at all times.

                      Regards,
                      CPP Team
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                        R
                        Raj19659
                        Jan 19, 2020
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                        Address: 140308

                        Dear sir/madam my name is baljeet singh mobile number [protected] and my complaint again to your mobile finance partners in mohali sir complaint is a dear sir /madam i approve my 40000 emi limit from bajaj finance at online some day ago and bajaj finserv send me massage you visit our partner store with your pan card, adhar card, cancel cheek so i get all docoment with me and go to your partner store classic telcom phase 10 mohali the store keeper say to me rupees 612 for your bajaj emi card fee and 1200 rupees for assessory you can paid for your perchase
                        Bajaj Finserv customer support has been notified about the posted complaint.
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                          Aaryan Sinha
                          Jan 18, 2020
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                          Address: C 955 Sushant Lok 1 ground floor opposite vyapar Kendra market, 122002

                          Bajaj finance has deducted rs 118 and this amount. Is not reflecting in their loan account this is absolutely unjustified amount that has been deducted by bajaj finance
                          My number is [protected] kindly reach to me i want details and i'm worried how could they deduct such amount without even my concent please this is a serious matter it's by chance i came to know about this transaction otherwise i don't know since when are they charging such amount
                          Bajaj Finserv customer support has been notified about the posted complaint.
                          Kal maine ek iPhone liya hai mujhe insurance cancel karana hai jiska loan number You have purchased insurance with loan application no.B46595348. Policy cancel imgetly my number [protected] my email is [protected]@gmail.com
                          Bajaj Finserv debitted an amount of 118 rupees from my account with the declaration BAJAJFL_MNDTVRFCHGS_DEC19. No customer support to give an explanation on what this deduction is for. Tried to contact the customer support of the company and no one picked the phone. Kindly register my compliant and please support to resolve asap.
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                            A
                            AnZu
                            from Ernakulam, Kerala
                            Jan 18, 2020
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                            Address: Thrissur, Kerala, 680001

                            I have purchased one voltas ac through bajaj finserv emi card. Today they debited 118rs for no reason. Refund this money. Otherwise i want to deactivate my card. This is the message received.

                            Your a/c 400724 is debited by rs. 118 on 18jan20. Avbl bal: rs. 3527.36. Info: bajajfl_mndtvrfchgs_dec19 use your debit card, atleast once in 180 days on purchase transactions to keep your personal accidental insurance cover active. For details please visit www.axisbank.com
                            Bajaj Finserv customer support has been notified about the posted complaint.
                            Jan 18, 2020
                            Updated by AnZu
                            customer id[protected]
                            mobile number : [protected]
                            email: [protected]@yahoo.com
                            Jan 20, 2020
                            Updated by AnZu
                            solve this and refund me as soon as possible
                            Feb 09, 2020
                            Updated by AnZu
                            No replies yet
                            Bajaj fins has debited my account with rs 118/- on 18th jan in name of BAJAJFL_MNDTVRFCHGS_DEC19, where as these charges were not informed to us while availing the loan, so plz book a complaint and see that its resolved at the earliest and i dont get charged for this again future. Also plz see that i get the refund of the same
                            I had enough balance then why Rs 295 had been charged
                            I have purchase only only loan no 4H7ERFFQ521504... Bt without my notice ecom cpp telebinding rural loan no. 4H7ETRFR235509... pls cancel this loan... i dont want this... kindly cancel before my emi date that is February 2020
                            CPP Group India Customer Care's response, Feb 5, 2020
                            Dear Customer,

                            This communication is with reference to our discussion on 30/01/2020 for your membership IA8752888.

                            We hope that your query related to CPP has been successfully resolved. Please feel free to contact us on our 24 hour helpline numbers – 1800 419 4000 (toll-free) or 6000 4000 (please prefix city STD code) for any further assistance.

                            Assuring you of our best services at all times.

                            Regards,
                            CPP Team
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                              B
                              Banda.ramesh
                              from Mumbai, Maharashtra
                              Jan 15, 2020
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                              Address: 2-15-22/a uppal, 500039

                              Am banda ramesh on august from bajaj costumer care called me and taken a details for general insurance from 2500000. Monthly amount 764 started from sep 02 2019. But i have not received a soft copy from your side to my mail.
                              Once again send a insurance details and copy from u r side. Coustmer i'd.84911541.
                              General insurance 400gipw425660
                              Plz am waiting copy from your side
                              Bajaj Finserv customer support has been notified about the posted complaint.
                              For what purpose 295 rupee deducted plz reply
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                                S
                                Shrey Mehrotra
                                from Bengaluru, Karnataka
                                Jan 15, 2020
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                                I took an home loan from bajaj and was issued an insurance policy along with it without any confirmation or signing any document. After following up with them since last 4 months i was able to get the insurance finally cancelled but for that they cancelled my old home loan along with policy and reissued me a new home loan. The sanction letter provided for the new home loan had same amount as the previous one but actual amount disbursed is approx 22k more. Now i am trying to reach out to bajaj in order to understand how the emis that i have paid till date will be adjusted and why extra amount is disbursed but no one is giving proper response. I have already tried escalating the issue to grievance team multiple times but apart from calls to understand the issue nothing happened. The people am in contact with either do not respond to calls or emails and if they respond then they ask me to wait for some time and same has been happening since last couple of months and at the end of the month i have to pay emi without any proper resolution.

                                It has become frustrating to follow up when you do not get any response to your query. When asked with shivakumar regarding the adjustment of the emis i have paid till date i was asked to contact wecare to get response as according to him they have done their work by cancelling and reissuing the new loan but they can not answer for the emi adjustment and extra amount disbursed. I tried that as well but got no response from wecare.

                                Kindly help as it has been a really unprofessional experience till date where people who have issued me the loan are not taking the responsibility for resolving the issue and even after escalating the same to their managers it is of little help since they do not provide any update or email unless and until i run behind them.

                                People from bajaj handling the case.

                                Sumanth (Person who issued me loan) - [protected]
                                Kruthika (Area sales manager - home loans) -[protected]
                                Shivakumar (Kruthika's manager)- [protected]

                                Closed loans : h404hhl0189454 and h404hlt0203963
                                Active loans : h404hhl0248898 and h404hlt0257703

                                Let me know if any additional information or documents are required from my side to quickly resolve the issue. I can be reached at +[protected]
                                Bajaj Finserv customer support has been notified about the posted complaint.
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                                  Clo
                                  Jan 14, 2020
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                                  Address: Ganesh Murti Nagar part 3 room no 212 cuffe parade colaba Mumbai, Mumbai City, Maharashtra, 400005

                                  Sir i have bajaj emi card.which is permanently block. But i dont why they do not unblock my card i paid all over due with the pently on time.but they cant block my card permanently Block.when we request them to unblocked my card how then answer.If company have rules to that blocking thing if we not done on time but company should think that you cant blocked the card permanently.but we pay the money with pently charge so you can blocked the card for short period you cant go and blocked the card permanently.
                                  Bajaj Finserv customer support has been notified about the posted complaint.
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                                    MBis
                                    Jan 14, 2020
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                                    I have taken couple of flexi LOANs from bajaj finserv and like clock work I am getting 4-5 calls every single day. It is so irritating that I have stopped taking calls from unknown numbers from last 2 years. I have requested the agents calling 1000 times to remove my number from their database as I am not interested in LOANs. All they do is apologize and with an assurance that my number has been removed. But like a shameless bunch the calls continue next day as well. It has been tormenting me and I feel like I have committed grave sin by taking LOAN from Bajaj FInance. How can a company be so shameless that it harasses its own customers every day. I am unable to find out a way to stop this harrasement and unfortunately I am not able to change my number as well as it is linked to multiple important locations. If someone can help me out of this mess I will be really helpful
                                    Bajaj Finserv customer support has been notified about the posted complaint.
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                                      M
                                      Jan 14, 2020
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                                      Address: PLOT NO 783/1386/3277 SAMPUR KHANDAGIRI, DURGAMADHAB NAGAR, Khordha, Odisha, 751030

                                      Last 4 days bajaj customer care executive calling me and he/she is confirm me your order has been cancelled and deduction same amount refund in your credit limit in last 48 hrs. But till date no amount refund. So kindly check as soon as possible.

                                      Mi 123.2 cm (49 inch) full hd led smart tv (4a pro)
                                      Order id
                                      [protected]
                                      Offer price
                                      ₹31, 999
                                      Seller
                                      Salila sales enterprise#[protected]
                                      Bajaj Finserv customer support has been notified about the posted complaint.
                                      Jan 14, 2020
                                      Updated by [email protected]
                                      When Will I get refund amount
                                      Charges of rs.2522 has been deducting from my account on the name of b to c telebinding gi for the past month.pls resolve and cancel this issue before anymore is deducted. I have not been notified yet about these charges from when i have taken the insurance ...pls take into consideration.
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