Bajaj Finserv Complaints & Reviews

I had purchased samsung mobile phone through relinace digital sector 83 gurgaon in 28th august 2019 with loan no.580cddfa476304, i was informed to get 3000 as cashback after paying 3 emi and now its complete loan paid but no cashback received, whenever i try to contact bajaj team they always give irresponsible reply that when company not giving us how we should give it to you. I hope they are doing fraud with cuatomers and if my problem not resolved within stipulated time, i would recommend not to use bajaj finserv for any purchase being cheaters in market with untrained staff.

Dear sir

This is to inform you that i have foreclosed my loan on 3rdmarch2020 and i got confirmation message from bajaj as well but again emi is deducted from my account on 2ndapril2020 so kindly reverse my account.

Note:for your reference i have attached foreclosure msg and screen shot and account statement

2) emi deducted from my account this screen shot is also attached

Note:i have tired calling azimul khan but he is not responding even not picking up my phone i will not suggest any one for taking the loan from bajaj finance it was very bad experience.

Thanks
Rajiv ranjan singh
[protected]
[protected]

I have recently purchased a mobile set and a cpp tele binding was activated for my account without my authorization.
The cpp telebinding, loan account no is:-4d7dtbfy452774.
The details of the mobile loan are mentioned below

I want to cancel that insurance which is activated.
The loan number for mobile is:-4d7dpffx557989
Please resolve the issue as soon as possible

Dear sir/madam,
I noticed that in my sbi account statement rs. 140/- was debited twice (02/04/2020) towards cmp mandate bajaj finance without any information. So i request with bajaj team not to make such type of transaction without informing to the customer by call or email. Now i feel that bajaj finance is also not secure for providing bank details.
Please credit the debited amount asap or else will take serious action on bajaj finance.

My loan no is 402ecffv585271 & 402ecffw515452

Total - 280 rs extra taken.

Today i have received a massage that, my cpp liv assist policy is currently in process. So please don't process the my policy. I have already applied for cancelation with bajaj finserv service request no. Is sr30795830 of my policy, and i want refund the my premium amount or adjust the premimum amount with my loan amount.

Personal loan application no. 437pplfy435642
Loan amount - 60, 000/-

Loan application no. Sf95930621
Policy name: cpp liv assist,
Policy applicant:sai kumar,
Premium:2999,
Sum assured: rs200000.

Hi,

I have visited jamnagar branch on 28th february 2020. To update my nach. And as my contact number and email address were registered wrong by the representative at reliance digital jamnagar. On 28th february 2020 when i have requested to update representative informed me it will be updated within 2 working days. Unfortunately it is not updated yet.

Regards,
Kartik ashar
+91-[protected]

I have applied a loan on bajaj website (http://bajajfinance.cc/application/view/12442) one of there representative called me and asked me details.. I have shared my docs .(the application number and everything was correct so i shared all details)
Then they asked me to pay a 4100 rs processing fees..I ve paid the amount..
after 3, 4 hr he said another msg said to pay 9000rs (Transfer of fund has been stopped due to gst and cgst, and the amount will be refund after the loan amou t dispursal)i have paid the amount..
Then 5 o clock they said due to agreement payment fee u have to pay another 6500rs .. i have paid that too
Then th next day they send me another msg (Dear Customer, Your A/C NO. 5010XXXXXX7414 is transferred with INR 50000, 00 on[protected] at 08:33:39 through HDFC Bank . You are kindly being informed that due to HEALTH INSURANCE reason the transfer of funds has been stopped. For clear your transaction kindly make payment of total amount of Rs.8, 500 (This amount is refundable within 5 mint after transaction)
I went to bajaj office to share a complaint, they said thats not there site, they cant do anything about it..
The Fraud guy sent invoices with bajaj logo and seal in it.. so i have fallen for there promises.. The guy was consistently calling me for me to pay the 8500rs..
Kindly help me to refund my money.
Ive lost total of 19600rs
I have the payment details, gpay number, my payment history and his call lists and the invoices..
I can send all evidence by mail or whatspp..
Plz support.

On 22nd jan 2020 i received a call from your customer executive and was told that i am eligible for a elite emi card membership and will be able to avail 300000/- credit limit facility along with a host of offers only on a payment of rs 4999/- which will have to be paid in 3 easy instalments. Also i will be receiving 5000/- worth of coupons which can be used on flipkart but i need to make the payment first through mobikwik wallet. I did as per the instructions of the customer care executive and the amount was paid and i was suppose to receive the card and the gift vouchers within 7 working days but in vain. I haven’t received anything from the company’s side. I tried calling the customer care people but they said it’s the elite card department and guided me to another number and when i called the other number it was not available. Now the emi for the same is being deducted from my account for which i am being charged a very high interest and i haven’t received the card nor the vouchers as promised. I am afraid i have been made a victim of a fraud by the company i would request you to kindly help.

Thank you

Arihant dudhoria
[protected]

Dear sir/madam,

I have recently purchased a washing machine and a cpp tele binding was activated for my account without my authorization.
The cpp telebinding, loan account no is:- 459ctbfr210354
I want to cancel that insurance which is activated.
The loan number for washing machine is:-4590cdfp511776
Please resolve the issue as soon as possible.
Thanking you,

Sir,
My Name is M Mahaboob Basha, and Mobile No:[protected], i have receved a message from bajaj on 15.03.2020 as"Hurry up! Avail your free vouchers worth Rs.27000/- from Bajaj Finserv on opting for Elite EMI Card Membership instantly" then after I have received a call from bajaj People about this bajaj Elite card, I said I dont want to this Type of Cards from this Company . But on Rs.4999/- Debited in my SBI Account on 24.03.2020, with out any pre intimation to me, I have not Received any message from this company, why they are doing like this, I dont want to this Type of Cards and any Personnel Loans from this Company I have call more times there Customer care also, they are not Respond, I dont want this card, Please credit my Amount to bank account
M MAHABOOB BASHA, CHITTOOR AP

I bought a mobile recently i.e on 18th March through Bajaj Finserv at a retail store which had an emi worth 3750/- on logging into my bajaj account to check my loan details, I found an added Digital Fone Safe product also added onto my account worth 2574/- with an emi of 354/- for 6 months. I want to cancel this add-on as I never opted for it nor I received any notification regarding my consent for adding this product in my Bajaj account.

Please cancel this fast as it's emi is about to start and upon calling the customer care they keep looping me on customer care phone numbers. This kind of negligency/scam is not expected from a company this big.

Please resolve my issue fast. My working email address is - [protected]@rediffmail.com

I want to raise a complaint against Bajaj finserv. I have been getting calls since November asking for someone, I am tehrir existing customer and I have never had a payment dues with them. Every single day they call me asking for some ismail I don’t even know that person. I raise a complaint multiple time and everytime they asked for 48 hours to take my number off their calling list. Which never stopped. For the month of February they stopped for a while as I told them I will be go for consumer complaint but they started calling me again. I have my personal life as well and because of all these things it’s affecting my personal life. My family keeps asking me who is that person whom I have no relation with. Not sure who gave my number to them and why do they keep harassing me. I need help to raise a complaint against them as it’s affecting my personal life. I have one number which they call from and when I ask them why they are calling they just disconnect the call. ‭+[protected]‬

Please help me at the earliest. This is mental harassment.

I took over draft loan from bajaj finserv, account no.400saffo311949. At the time taking loan i was informed that foreclosure would applicable on outstanding amount but now they are charging on od limit amount on which they provided me rs.1294999/- which would cost me around rs.61235/-.

Kindly help to resolve the issue and help to provide refund.

Hi i had booked few tickets using bfs emi card, and paid my first emi beginning march 20 though my travel date is on april 20. Now if the tickets are cancelled due to covid 19 what happens to the emi i paid, ll it be credited back to my account as airlines are cancelling flight service and due to lockdown. Any inputs would be much appreciated as i’ll plan accordingly

Thanks in advance
Dinesh

I have taken a loan on 21st december from bajaj finserv and i have already given them the card fees and addon card fees and on that they made my emi card which was supposed to get activated after the 2nd emi that is after the march emi but now it's about 2 months and 20 days but the card is still not active and shopkeeper told me that it took about 2 months to get activated but in app its still showing 'in process" and yesterday i recieved a message from bajaj that greeting you emi card is active but still card is not active and i don't know what is the problem and they are not replying my mails also so kindly help me in this matter please. I am also attaching my loans details below.
Name :- raja chhatrashall singh
Mobile no :- [protected]
Alternative no :- [protected]
Loan account no :- 401dpffp281406
Login id :[protected]

Loan account no: 5i2gtl62876483
I cleared the above loan 2 years back but yet it is not closed, i paid all my emi's on date whereas only one emi got delayed and twice cheque bounce charge was deducted from my account. Now again i received a message from finserv quoting 350 cheque bounce charge outstanding, please verify and resolve the issue at the earliest and close my loan.
And when i try to get to login into my account its showing dob mismatch, my original dob is 20/09/1986 but i don't know what is on database. Please resolve this issue also.
Thank you,
With regards,
Tarzan w

This is loan amount of 1699 is automatically add to my account and i dont know where it come from, plz close my that account, i am very disappointed from bajaj finserv they add charges without any confirmation.

I want this loan account cancelled fast
Loan disbursed t02etbfx305500
[protected]
Deal id - cs[protected],
Loan - t02etbfx305500,
Loan disbursed t02etbfx305500.
Amount - 1699.00

Plz contact me at - [protected]
Arvind kumar mishra

I am a frequent customer of consumer durables and almost every time i took help from bajaj finserv for finance.
This time it was no exception when i planed to buy an ac from khosla electronics (Selimpur showroom, kolkata-700031) i was told by the representative of bajaj finserv that if the loan amount exceeds rs. 29, 999/- i am supposed to get a cashback worth of rs. 7500/- [ cashback rs 800 + mobile recharge rs 2000/- + book my show rs. 2000/- +bigbazar rs 1200/- +bata rs. 1500/- ]. I was also told by the representative that these cashback/ coupon codes will be directly delivered to my registered email/mobile no after three successful payments of outstanding emis of the said loan. I bought the ac on 29th september 2019 and already paid five emi instalments till date but yet receive any cashback. When i enquired for the same in the showroom with the same representative he tried to avert the query by saying it was a contribution cashback scheme, which is not true. I then showed have a captured image of the advertisement said scheme but he kept on delaying for week after week without any result. Please look into the matter as early as possible so that i really can't wait for indefinite time for resolving the same.
I am sharing the image of the bill for the purchase and the image of the advertisement cashback scheme for your perusal.

Hi,
The ecs charges has been deducted rs.117 from my citibank account with below details which i have never requested from bajaj. This is looking like a fraud done by either bajaj or keb hana bank. Can you refund my my amount back.. Seems like my details are not secured in bajaj and this is being misuse. This is pathetic.

Reference number:
Ecs debit paid paid to bajaj c577012cd1121:1000009:tech process refno:577012cd1121 - keb hana bank

Dear bajaj.

I bought a product in bajaj consumer durable loan in 2015.

Consumer loan account number : 4210cd14635818

However i have missed 3 dues in 2015 unknowingly and there is no one called regarding for that.

But later 2019. I came to know there is pending amount.

When i approached bajaj executive, he is asking me to pay 33000 rupees instead of 7600 rupees.

The product cost is only 24000 thousand and i have already paid 6 dues and 3 dues are pending the total pending due amount is 7600 only.

Could pleases let me know my exact due amount and procedure to close my account to get noc.

Regards
Purusothaman
[protected]