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Bajaj Finserv Complaints & Reviews

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Bajaj Finserv reviews & complaints page 118

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A
Alpesh Savalia
from Ahmedabad, Gujarat
Aug 27, 2019
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Can you please stop calls from your company it self? I normally pick up 4 to 5 calls on daily basis and your customer case always say that we will not call you and next day same story :(

Why are you harrassing customer by this way? Today I had a talk with another customer care and with their Manager too! They simply say we can stop calling from my customer care center but not from other 599 customer cares!

Is this my problem really? Who is the customer in this case?

Please block me completely and stop mental harrassment plz.
Bajaj Finserv customer support has been notified about the posted complaint.
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    chetalove
    from Pune, Maharashtra
    Aug 27, 2019
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    Address: Pune, 411062

    Hello please give me more information against surrender the insurance policy.
    I had already applied for that. Wecare from bajajfinance send me mail, that they can not surrender my policy. They need cancelled check for that. But they not specify that how can i send the cancel check to them?
    And also i am existing customer with them then what is the need of cancel check?
    Please give me feedback.
    Bajaj Finserv customer support has been notified about the posted complaint.
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      Vidya K Shetty
      from Mumbai, Maharashtra
      Aug 27, 2019
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      Address: Near Station, THANE(W)., Thane, Maharashtra

      I mrs. Vidya k shetty, vijay apartment-2, c-21, opp: vijay annex club house, waghbil ghodbunder road, thane (W[protected]My registered mobile no. [protected]) purchased washing machine from kiran electronics thane (W) on 2017. That time you provide bajaj emi card, but i lost the same card on the same period. I dont want any emi card in future also. I want to cancel and de-activate the same card. And every year your are deducting rs.117/- from my a/c against the same card. So, please cancel my emi card & my a/c in your finance. I dont want any loan from you. And in future don't deduct emi charges from my a/c. It's my humble request.
      Bajaj Finserv customer support has been notified about the posted complaint.
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        P
        paras3d
        from Ahmedabad, Gujarat
        Aug 26, 2019
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        Address: c/5,New Ashiyana Appartment,nava vadaj, Ahmedabad, Gujarat, 380013

        Hi, My Name is PARASKUMAR NARESHKUMAR SHAH. My EMI network card last four digit 9568.I am exits Bajaj Finance customer. I had completed loan.
        My register mobile no is [protected]

        but I come know that my emi card was blocked with out any prior notice.

        Could you plz able to tell me what is reason was the card blocked. and what can i do for reactive my card again.

        Thanks
        Paras Shah
        Bajaj Finserv customer support has been notified about the posted complaint.
        I have requested foreclosure letter a month ago but still they are not providing it, i want to submit it to another bank for transfer of my home loan.
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          G
          Gadwal Vijay Kumar
          from Hyderabad, Telangana
          Aug 26, 2019
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          Address: 500011

          I have been charged 295*21 times dtd on 23.07.2019, by showing transactions date of 2017.. Which i never seen in my entire life and also with anybody charged like this without intimation to the customer consideration,,

          I have struggled a lot with bajaj on 2017 with double time loan deducations and other things... So my loan cleared on 2017 alrdy i had check with them 0 pending now they deduct nearly around 6200...

          U just blood sucking the customers daily around the states...

          Iam requesting you to return my amount immediately..

          My mail id [protected]@gmail.com
          Bajaj Finserv customer support has been notified about the posted complaint.
          Hi, noticed that from my SBI bank xxxx1823, ddr Baja auto dedecting 117.00 without my permission. Please stop it further and refund my money.
          Hi Team,

          i have been getting SMS's for over an year to pay Rs.117 as annual inactive fees. Can you share the details and am i really required to pay this even when i don't have any EMI's running on my card?

          my experia Id[protected]
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            S
            Syed2134
            from Mumbai, Maharashtra
            Aug 25, 2019
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            Address: Bajaj Finserv Pvt Ltd , MKM Complex Upstairs, S.N. High Road, Tirunelveli, 627001

            Dear sir,
            I worked as a fos in bajaj finserv on payroll of ikya human capital solution (Division of quess corp). I resigned my job in 25.07.2019, even i completed on my notice period15 days but i did not receive my salary and my final settlement amount.
            Kindly i am requesting you to resolve my issues send to my salary and settlement amount to my bank account.

            My details are shown below on :
            Name : a. Syed abuthahir bathusa
            Employee code :[protected]
            Finone id : f211456
            Inedge id :qs1472582
            Mobile no: [protected]
            Mail id : [protected]@gmail.com
            Bajaj Finserv customer support has been notified about the posted complaint.
            The EMI card was given to me free of cost and over the last 2 years I am being charged a fee for not using it.
            This is disgusting and cheap. Why was this condition not specified initially?
            Please deactivate my card with immediate effect.
            Respected sir, I have perchas fridge from Bajaj finserv ac/no. 4830CDEF810086 monthly EMI 1375, in August month I miss my EMI due to medical emergency and my salary not credited in account, now I have pay my EMI but charge me 295 twice as bank bouncing changes and 450 as overdeu, please request refund my money..
            My mobile number is [protected]
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              H
              Harsh23jv
              from Mumbai, Maharashtra
              Aug 24, 2019
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              Address: 9/3, OPP. Santoshi mata temple sunderbaug lane kamani Kurla West Lbs road, Mumbai City, Maharashtra, 400070

              I got a call from bajaj fineserv guy today from landline number [protected] this guy was asking me 2000 rs for my past 6 years old loan which was i cleared and later i was giving him explanation he started using abusing language. Is this the way you treat your customer. Check the recording and i want strict action on that person. How come someone call from company landline number and abuse any random person without any reason.
              Bajaj Finserv customer support has been notified about the posted complaint.
              My due amount finish without any due. But you are debited my account rs.590/- (rs.295 & rs.295/-) without any reason. Kindly reverse my amount rs.590/- to my bank account as soon as possible.
              Bank account details
              s.Prakash
              state bank of india
              ac no : [protected]
              ifsc : sbin0000990
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                A
                Ajay Kumar Guru
                from Bengaluru, Karnataka
                Aug 23, 2019
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                Address: Dept of Hospital administration,Shatabdi phase 2,Near trauma centre, KGMU campus,Chowk, Lucknow, Uttar Pradesh, 226003

                They have so many hidden things and unusual charges, which leads to extra burden for me.
                I want to explain from begining. Incident happened on 04/04/18 when a person name rahul chaurasiya came at my room asking help for getting loan. I refused this person so many times. But this time he says, his sister is ill, and his father who works in sbi, not getting salary due to some case. For same reason i agreed to help him out. Anytime i was in the need of personal loan.
                I did what he told like i told, i am not doing practice, he told just tell mayo hospital, where he has some link, as he stated. He has given me hope that after 2 month you can cancell the loan, and get everything back, you just need to do documentation. He told, i will sanction 5 lakh.
                When i got loan it showed 532690 rupees, i asked why given extra. No answer.
                Then i ask, i got message to pay some money and looked the statistics to pay in return.
                I found out, i got cheated, he did not told me about the extra charges, i have to pay amount till this date. So my humble request to you, look in this matter and do the needful.
                He
                Bajaj Finserv customer support has been notified about the posted complaint.
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                  A
                  Albert Justin
                  from Mumbai, Maharashtra
                  Aug 23, 2019
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                  Address: 621306

                  Two days before i have purchased godrej refrigerator from manaparai kumaran stores through bajaj finserv emi card. With out my knowledge they added add on card for my wife and cpp asset insurance policy no. W78bewez866669 for rs.1254. I don't want add on card and cpp asset care policy. So kindly cancel my add on card and cpp asset care policy and refund my amount as soon as possible.
                  Bajaj Finserv customer support has been notified about the posted complaint.
                  Aug 29, 2019
                  Updated by Albert Justin
                  After 6 days i received a message from CPP asset care team. They informed me to contact cpp customer care regarding my complaint. I contacted the customer care and explained them to cancel my policy.
                  But simply they said that "we didn't activate policy membership id so kindly contact Bajaj Finserv "
                  When will Bajaj Finserv cancel my above mentioned Policy . I here by attached the message send by CPP team

                  Dear Customer,

                  We have tried to contact you on the contact numbers registered with us for your membership AC2861295, however, we have not been able to connect with you.

                  Request you to please contact us on our helpline numbers – [protected] (toll-free) or [protected], between 11 AM – 9 PM, for your query related to CPP Asset Care.

                  Assuring you of our best services at all times.

                  Regards,
                  CPP Team
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                    R
                    Rejinelackadu
                    from Noida, Uttar Pradesh
                    Aug 23, 2019
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                    Address: Kottayam, Kerala
                    Website: Bajajfinserv

                    My problem is that after purchasing a mobile opted without my knowledge and consent.. Bajaj finserv added a cpp tele bending loan service to my above said order number.. C19ctbey964629. So i would like t o cancel the same.. My new mobile is samsung galaxy a50.. But i have not given consent to additional emi of insurance... So plz cancel the loan policy no c19ctbey964629..
                    Bajaj Finserv customer support has been notified about the posted complaint.
                    Aug 23, 2019
                    Updated by Rejinelackadu
                    Cancel cpp asset care policy no C19CTBEY964629
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                      M
                      Md Sahaluddin
                      from Mumbai, Maharashtra
                      Aug 23, 2019
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                      Address: 11/1 potoapara north road Narkeldanga Kolkata 700011, House, Kolkata, West Bengal, 700119

                      I purchased a mobile and they applied a insurance which i told them not to apply after that i complain the shop owner is telling me to go to bajaj customer care service and the bajaj customer service are telling that it is started from the shop both them are not taking any responsibility and between them my money is getting less plz help me what i do???
                      Bajaj Finserv customer support has been notified about the posted complaint.
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                        V
                        vasu4palani
                        Aug 23, 2019
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                        Hi,

                        Today, i have noticed that rs.117/ has been debited without any authorization from my citibank saving account.

                        I am shocked to see this, please reverse and credit it back to my bank account.

                        Please let me know why and by whose authorization have you debited this amount.

                        I have nothing pending with bajaj finserv. I don't have any loans with you.

                        I expect the amount to be credited to my citibank account immediately with proper explanation from your end.

                        The transaction was recorded as

                        Tpcf bajaj finance:4009117:bill junction payments limited refno:[protected] - axis bank.

                        Can you please refund it back immediately?

                        Thanks
                        -vasu
                        Bajaj Finserv customer support has been notified about the posted complaint.
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                          S
                          Subba Rao Tondapu
                          from Chennai, Tamil Nadu
                          Aug 23, 2019
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                          Address: Hyderabad, Andhra Pradesh, 500089

                          Dear sir / madam,

                          I keep on receiving regular calls from your representatives even though i never requested for any loan.

                          Request to stop calling to my mobile number.

                          I keep on receiving calls from Bajaj Finance representatives stating to request for personal loan, but i strictly mentioned not required. Immediately i received a message stating based on your interest you are eligible for loan and processing.

                          Again after 2 days some one keep on calling and informing the same. Lets Ban the whole company betterment of India, they are worst then ever.
                          Bajaj Finserv customer support has been notified about the posted complaint.
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                            S
                            sathuk
                            from Bengaluru, Karnataka
                            Aug 22, 2019
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                            Address: 560100

                            I am getting repeated calls from bajaj financial services or their agents for taking personal loan / over draft facilities, etc.
                            I am getting these calls even after my denial / disinterest in taking loan which disturbs me a lot.
                            Following the list of contact nos. & date /time of calls:
                            [protected] 22.08.2019 1.10 pm
                            [protected] 21.08.2019 10.48 am
                            [protected] 21.08.2019 10.49 am
                            [protected] 21.08.2019 11.01 am
                            [protected] 17.08.2019 03.22 pm
                            [protected] 14.08.2019 03.21 pm

                            I request bajaj finance & bajaj finserv to stop all calls to my mobile no.[protected].
                            Bajaj Finserv customer support has been notified about the posted complaint.
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                              kg krish
                              from Mumbai, Maharashtra
                              Aug 22, 2019
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                              Address: 29 anna salai., 606601

                              Personal loan tiruvannamalai tamilnadu branch head persons are very arrogant and this dint know the human value the office set up is total like private money lender 1st time is missed my emi. The branch manager tiruvanamalai yesterday 21.8.19 call me and using un necessary words mentally iam very stressed but i paid my amount yesterday but the shame will not deleted in my mind very bad experience please take the action.
                              Bajaj Finserv customer support has been notified about the posted complaint.
                              I want to deactivate my Bajaj finserv EMI card as i am not using it. And kindly waive of any charges since I am not using your services..
                              It's inactive since atleast 6-7 years

                              Thanks
                              Vihang Patil
                              Email: p.[protected]@gmail.com
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                                Venkataraman Neralla
                                Aug 21, 2019
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                                Address: Pallavaram, Chennai, Tamil Nadu, 600043

                                Hi all, please be aware and just cut the line if the call is from bajaj finserv sales person. Bajaj finserve is the number 1 fraudulent company and you should never associate with them for anything. I am not sure why rbi is not taking any action against such a pathetic financial institution.

                                History of this case:
                                Uday - sales person from bajaj approached me for bt and top up loan.

                                1) commitment was given for 36l, but i got only 32l. I never got a call from your credit manager as to what the final amount that was about to be disbursed.
                                When i received an email from bajaj stating 32l, i called up mr. Uday where he confirmed that the remaining 4 lakhs will be arranged shortly. (False commitment and cheating)
                                The loan could have been easily cancelled if i had a call from your credit manager that this is the final amount or if mr. Uday had not deposited the bt cheque in sbi home loan account without my knowledge and without my consent. So, i was forcefully made a bajaj finseve customer. (Be aware, those sales persons will deposit the cheque in your existing housing loan number to forecfully make you a bajaj finserve customer)
                                2) roi for bt and top-up loan were committed at 8.60%, however 8.75% for bt and 9.30% for top-up was the final roi approved by bajaj finserve.
                                3) processing fees will be at 0.3% was the commitment, however it was processed at 0.5%.
                                4) rate guarantee was assured with this loan.
                                5) max tenure was committed for 25 years,
                                6) i was given a commitment that my flexi loan will be closed with out any pre-penalty charges.
                                7) without my consent and knowledge, sales team had included a couple of bajaj products (Iho and elite) for 12500/-, and this amount was deducted from the top-up loan directly.
                                8) biggest mistake that you guys did was depositing the cheque in my sbi account with my approval and knowledge, and forcefully made me as your customer.

                                After writing to bajaj customer service head, wecare team and grievance cell, mr. Samuel, who is the branch manager placed at tambaram, and ganesh the team lead for uday came down to my home to apologize and to convince me.

                                Then mr. Samuel confirmed the following:
                                1. Laon will be only for 32l (I was cheated here)
                                2. Roi for bt cannot be changed and top up loan will be changed to 8.95% from 9.30% (I have no reason to change from sbi as i was paying the same roi; commitment was given on 23rd oct 2018 and it is yet to be changed - cheated here)
                                3. Processing fees adjustment is yet to be made (Commitment was given on 23rd oct 2018) - done during feb 2019
                                4. Rate guarantee can be given only if processing fees is above 0.5% (I was cheated here) -
                                5. Max tenure can be given only up to 20 years due to age limitation (I was cheated here)
                                6. Flexi loan cannot be closed and pre-payment penalty charges cannot be waived off (I was cheated here)
                                7. I will get the iho and elite card amount reversed and the same will be adjusted in my top up loan principal. (Nothing has happened so far) - as of today it got reversed.
                                I had to compromise as i had no other option because bt cheque was deposited in sbi home loan account, and the first release of top up loan was
                                Credited in my standard chartered salary account with out my approval, consent and without my knowledge.

                                As of today, still the roi is not changed to 8.75% for bt and 8.95% for my top up loan. I got a confirmation from the head office (Suvarna is the person) that post 1st emi these interest rates will reflect automatically, still now nothing has happened even writing and calling bajafinserv customer care. Still they have not credited the modt charges that they have deducted from my top up loan, hence the modt is not yet done with bajaj.

                                So, any fellow members, please at any cost, avoid bajaj finserve or else you will end up with mental agony, dejection, false promises, fake promises, and your energy will be drained and you will get a feeling that why i did a blunder by changing from the old bank.. Also, mr. Samuel confirmed that the next day they had fired mr. Uday for all the false commitment given to the customer. But, they were not ready to fulfil the commitment provided by the bajafinserve sales executive.

                                Dont ever try to change your loans to bajaj at any cost. Or else, you will be the sufferer. If some one can help me to take up this case to rbi or banking ombudsman so that this fraudulent institution is stripped of its financial public dealings.
                                Bajaj Finserv customer support has been notified about the posted complaint.
                                I have used bajaj Finserv some times but I am irritated by loan calls from bajaj Finserv
                                Please stop calling or messaging on my mobile number [protected]
                                I have been trying to request for the activation of my EMI card. If it's not possible to activate the old card, kindly issue me a new card.
                                I had some financial issues and delayed the payment for some time but I paid the amount with fines. And I have cleared many loans from BFL. Please do it.

                                My card number is: [protected]
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                                  Rajvirendra20
                                  from Mumbai, Maharashtra
                                  Aug 21, 2019
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                                  Address: Malad west, Mumbai City, Maharashtra, 400064

                                  I took television in emi in 2017
                                  I gave bajaj my account for ecs of andhra bank instead of detecting it from my andhra bank account they started detecting it from my other account
                                  I got bounced and i tried contact bajaj finserv and got no response
                                  After a year i got a call from someone claming to be from legal department
                                  And started harrasing me
                                  After end number of calls
                                  They asked to settle the ammount and asked me to pay 20000/-
                                  I said the product was not that much costly
                                  After negotiation they asked me to pay 70000/- and i paid at once from paytm to the loan no
                                  And the guy who was calling me said you will get. The noc on the mail
                                  Tried calling him after 7 days couldnt connect its been a year i have not recived an noc from bajaj
                                  And after a year iam again getting harrasment calls claiming to be from a legal department and asking money

                                  Try not to harrase people

                                  Registered no -[protected]
                                  Bajaj Finserv customer support has been notified about the posted complaint.
                                  Dear sir please change emi pay date from 2nd of every month to 10th of every month respectivly

                                  with regards
                                  One EMI amount paid within 15 days after due date. How many times account should be hitted.. i.e., check bounce for 1late EMI.
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                                    Siddiqss
                                    from Mumbai, Maharashtra
                                    Aug 21, 2019
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                                    Address: Lorry Stand, 560022
                                    Website: Yashwanthpura

                                    I have cleared my loan amount in[protected] but my complaint is that i had login using my mobile number and i have chosen topart payment of loan by paying 27500 so i selected by upi from my icici bank i got a link in my bank immediate i made the transition it got deducted from the bank account but in the bajajfinance account it was showing as no payment received i called bank people and asked for the solution i have got credited to the bajajfinance merchant itself so i need my money back of rs 27500 kindly help me with this issue please i have a complaint report by bank which i have transfer amount and the screen shot of payment made
                                    Bajaj Finserv customer support has been notified about the posted complaint.
                                    Dear Sir,

                                    By Mistake Bajaj Finserv is issued card with my Brothers Name: IRFAN KHAN and Card no.[protected]

                                    So please Deactivate This Card.

                                    Thank & Regard,
                                    Maksood Khan
                                    Mob.[protected]
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                                      Rahul Andani
                                      from Ahmedabad, Gujarat
                                      Aug 20, 2019
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                                      Address: B26 bhumindip soc, guruji bridge, nr. Muktjivan school, avkar hall, daxini, 380008

                                      I have applied bajaj emi card by paying 530/-rs on 7/8/2019 i received msg that they will send a person for document collect on 11/8/2019 but till today already passed 15 days no response from. No call or mail. Please resolve this. I am not a rich man. Doing night job and only earning man in family. Please tek care of this issue. I have mailed them soo many times but no reply
                                      Bajaj Finserv customer support has been notified about the posted complaint.
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                                        hiren1512
                                        from Rajkot, Gujarat
                                        Aug 19, 2019
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                                        Emi from my bank is not debited since october 2018
                                        I had submitted 3 time nach form to restart thet autodebit but even after confirmation from bajajfin on mail they deny to debit at the emi date
                                        I am doing manually payment on emi date and share the recepit of same on mail id of them but afterdoing all that i am receiving harrassement call from them
                                        Bajaj Finserv customer support has been notified about the posted complaint.
                                        I hhave updeate my mobile no.
                                        i cant login with my new no
                                        i have not password and coustemr id

                                        my new no. is [protected]
                                        My mother Bajaj finance card no-[protected] is being declined by Flipkart while I m trying to purchase a laptop of Asus of 24k.Basically otp is coming but it is saying payment is failed and declined by bank..pls help me fast.
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