Bajaj Finserv Complaints & Reviews

Hi,

Today, i have noticed that rs.117/ has been debited without any authorization from my citibank saving account.

I am shocked to see this, please reverse and credit it back to my bank account.

Please let me know why and by whose authorization have you debited this amount.

I have nothing pending with bajaj finserv. I don't have any loans with you.

I expect the amount to be credited to my citibank account immediately with proper explanation from your end.

The transaction was recorded as

Tpcf bajaj finance:4009117:bill junction payments limited refno:[protected] - axis bank.

Can you please refund it back immediately?

Thanks
-vasu

Dear sir / madam,

I keep on receiving regular calls from your representatives even though i never requested for any loan.

Request to stop calling to my mobile number.

I keep on receiving calls from Bajaj Finance representatives stating to request for personal loan, but i strictly mentioned not required. Immediately i received a message stating based on your interest you are eligible for loan and processing.

Again after 2 days some one keep on calling and informing the same. Lets Ban the whole company betterment of India, they are worst then ever.

I am getting repeated calls from bajaj financial services or their agents for taking personal loan / over draft facilities, etc.
I am getting these calls even after my denial / disinterest in taking loan which disturbs me a lot.
Following the list of contact nos. & date /time of calls:
[protected] 22.08.2019 1.10 pm
[protected] 21.08.2019 10.48 am
[protected] 21.08.2019 10.49 am
[protected] 21.08.2019 11.01 am
[protected] 17.08.2019 03.22 pm
[protected] 14.08.2019 03.21 pm

I request bajaj finance & bajaj finserv to stop all calls to my mobile no.[protected].

Personal loan tiruvannamalai tamilnadu branch head persons are very arrogant and this dint know the human value the office set up is total like private money lender 1st time is missed my emi. The branch manager tiruvanamalai yesterday 21.8.19 call me and using un necessary words mentally iam very stressed but i paid my amount yesterday but the shame will not deleted in my mind very bad experience please take the action.

Hi all, please be aware and just cut the line if the call is from bajaj finserv sales person. Bajaj finserve is the number 1 fraudulent company and you should never associate with them for anything. I am not sure why rbi is not taking any action against such a pathetic financial institution.

History of this case:
Uday - sales person from bajaj approached me for bt and top up loan.

1) commitment was given for 36l, but i got only 32l. I never got a call from your credit manager as to what the final amount that was about to be disbursed.
When i received an email from bajaj stating 32l, i called up mr. Uday where he confirmed that the remaining 4 lakhs will be arranged shortly. (False commitment and cheating)
The loan could have been easily cancelled if i had a call from your credit manager that this is the final amount or if mr. Uday had not deposited the bt cheque in sbi home loan account without my knowledge and without my consent. So, i was forcefully made a bajaj finseve customer. (Be aware, those sales persons will deposit the cheque in your existing housing loan number to forecfully make you a bajaj finserve customer)
2) roi for bt and top-up loan were committed at 8.60%, however 8.75% for bt and 9.30% for top-up was the final roi approved by bajaj finserve.
3) processing fees will be at 0.3% was the commitment, however it was processed at 0.5%.
4) rate guarantee was assured with this loan.
5) max tenure was committed for 25 years,
6) i was given a commitment that my flexi loan will be closed with out any pre-penalty charges.
7) without my consent and knowledge, sales team had included a couple of bajaj products (Iho and elite) for 12500/-, and this amount was deducted from the top-up loan directly.
8) biggest mistake that you guys did was depositing the cheque in my sbi account with my approval and knowledge, and forcefully made me as your customer.

After writing to bajaj customer service head, wecare team and grievance cell, mr. Samuel, who is the branch manager placed at tambaram, and ganesh the team lead for uday came down to my home to apologize and to convince me.

Then mr. Samuel confirmed the following:
1. Laon will be only for 32l (I was cheated here)
2. Roi for bt cannot be changed and top up loan will be changed to 8.95% from 9.30% (I have no reason to change from sbi as i was paying the same roi; commitment was given on 23rd oct 2018 and it is yet to be changed - cheated here)
3. Processing fees adjustment is yet to be made (Commitment was given on 23rd oct 2018) - done during feb 2019
4. Rate guarantee can be given only if processing fees is above 0.5% (I was cheated here) -
5. Max tenure can be given only up to 20 years due to age limitation (I was cheated here)
6. Flexi loan cannot be closed and pre-payment penalty charges cannot be waived off (I was cheated here)
7. I will get the iho and elite card amount reversed and the same will be adjusted in my top up loan principal. (Nothing has happened so far) - as of today it got reversed.
I had to compromise as i had no other option because bt cheque was deposited in sbi home loan account, and the first release of top up loan was
Credited in my standard chartered salary account with out my approval, consent and without my knowledge.

As of today, still the roi is not changed to 8.75% for bt and 8.95% for my top up loan. I got a confirmation from the head office (Suvarna is the person) that post 1st emi these interest rates will reflect automatically, still now nothing has happened even writing and calling bajafinserv customer care. Still they have not credited the modt charges that they have deducted from my top up loan, hence the modt is not yet done with bajaj.

So, any fellow members, please at any cost, avoid bajaj finserve or else you will end up with mental agony, dejection, false promises, fake promises, and your energy will be drained and you will get a feeling that why i did a blunder by changing from the old bank.. Also, mr. Samuel confirmed that the next day they had fired mr. Uday for all the false commitment given to the customer. But, they were not ready to fulfil the commitment provided by the bajafinserve sales executive.

Dont ever try to change your loans to bajaj at any cost. Or else, you will be the sufferer. If some one can help me to take up this case to rbi or banking ombudsman so that this fraudulent institution is stripped of its financial public dealings.

I took television in emi in 2017
I gave bajaj my account for ecs of andhra bank instead of detecting it from my andhra bank account they started detecting it from my other account
I got bounced and i tried contact bajaj finserv and got no response
After a year i got a call from someone claming to be from legal department
And started harrasing me
After end number of calls
They asked to settle the ammount and asked me to pay 20000/-
I said the product was not that much costly
After negotiation they asked me to pay 70000/- and i paid at once from paytm to the loan no
And the guy who was calling me said you will get. The noc on the mail
Tried calling him after 7 days couldnt connect its been a year i have not recived an noc from bajaj
And after a year iam again getting harrasment calls claiming to be from a legal department and asking money

Try not to harrase people

Registered no -[protected]

I have cleared my loan amount in[protected] but my complaint is that i had login using my mobile number and i have chosen topart payment of loan by paying 27500 so i selected by upi from my icici bank i got a link in my bank immediate i made the transition it got deducted from the bank account but in the bajajfinance account it was showing as no payment received i called bank people and asked for the solution i have got credited to the bajajfinance merchant itself so i need my money back of rs 27500 kindly help me with this issue please i have a complaint report by bank which i have transfer amount and the screen shot of payment made

I have applied bajaj emi card by paying 530/-rs on 7/8/2019 i received msg that they will send a person for document collect on 11/8/2019 but till today already passed 15 days no response from. No call or mail. Please resolve this. I am not a rich man. Doing night job and only earning man in family. Please tek care of this issue. I have mailed them soo many times but no reply

Emi from my bank is not debited since october 2018
I had submitted 3 time nach form to restart thet autodebit but even after confirmation from bajajfin on mail they deny to debit at the emi date
I am doing manually payment on emi date and share the recepit of same on mail id of them but afterdoing all that i am receiving harrassement call from them

Sir,
I am having bajaj finserv emi card no. [protected] is not active for any shopping from last 1 year not knowing the reason and i have not have any due pending. I cannot shop online so please unblock my card and reply through my new mobile number [protected] and email in gr. [protected]@rediffmail.com
I expect for an early reply
Thanking you,
Yours faithfully,
G. R. Shantkumar

I bought a product of 12500/- and EMI was 1260 PM. They started deducting EMI's from my OLD account which was closed 2-3 years back. I gave them information of my new account and there executive lost my documents. Since then, I was being called every month to the cash amount. I paid for first 3-4 months but then I stopped as I wanted to fix this issue due to my CIBIL being hit. I requested many times and then things heated up. There representatives, Managers and recovery agents were so damn rude however I stood still. I then started getting calls from police department and lawyers. I made it very clear that only 2 EMI's are left, first you remove the bounce back charges and then i will make the payment. No solution to that.

Imp note - I got a call some days ago, to pay 3000/- to wrap this one set for all whereas my actual amount due was 2520/-. I paid 3000/- as full time settlement to get the NOC but no NOC yet and company is denying that we made this kind of promise. Now they are asking me to 9825/- as the interest and bounce charges.

Please help as they are harassing and threatening by calling after every 1-2 days

My customer id:[protected]. I have bought samsung a30 mobile on emi from bajaj finance on 26th july 2019. Now i want to cancel the extended warranty of cpp asset care policy.
My asset care application number is 4f2ctbey513625. So i request you please do it fast to cancel cpp asset care policy.
Already i have requested by customer care for cancellation but no result.

On 19 july 2019 i have lodged a complain against emi credit card to bajaj finserv. But till date it is not solved. On the otherhand thay said that i have used emi credit card on april 2014. From bajaj finance. But the fact is that i have purchased a split ac from gread eastern appl. Pvt ltd. And paid rs.31, 080/-by instalments and that was not by emi credit card. So, please refund my inactive emi credit card charges immediately otherwise i will complain it to consumer forum. Please be noted that i am a retired bank emplyee and you have no right to debit my account without my permission. It is punishable offence. Regards

Dear sir/madam,

I have taken 5000 rs loan from bajajfinserv (Lan577wltej378402), and i have paid first emi on time, but in july month my salary delayed that time i have maintened sufficient funds after the due date of emi, but they have deducted my account with 1770 rs (590rs x 3) for dirdb charges, then i had requested to them to refund my deducted amount and i had paid the emi also with bounce charges. Again this month my...

There is one mail i have got on 8th of august that loan of rs 6400 is being approved for purchase of apparels at bangalore.

I was having the consumer durable card long 5 year back and it got expired and i have never requested it again.

Nor my kyc updated from last 5 years on my customer profiles. Older number and address being there.

Now i have some serious concerns how bajaj issues a emi retail card without i request for it. After that i don’t have that card or any details but someone uses it at merchant site and get the otp verified on old number.

This serious fraud you can use as many as many cards to existing customers and use them send loan details and ask them to pay.
I have raised many request and grievance no one is ready get this resolved.

Please you guys can help on this that will be great
Customer id 13281220

Thanks
Bhuvenesh kumar

Dear Sir/Madam,

This is in reference to my Loan Account No. 405DFS89560194, wherein you act as a loan facilitator towards an insurance policy amounting to Rupees 5, 399/-(Five Thousand three Hundred Ninety Nine only). The Loan facility that your good office provided, its repayment schedule fixed for 10 months, wherein my monthly Emi tune to Rupees 540/- (Five Hundred and Forty only) monthly and start from[protected].

Your good office provide me facility of an auto debit, in which your good office directly deduct my emi monthly till[protected],

My Grievance

As your good office provide me auto facility for last nine emi, I expected the same auto deduction facility for my last emi too and further I like to inform your good office that my account was sufficiently funded for auto deduction of my emi on[protected]For ready reference I am attaching my statement hereinbelow for your ready reference as 1) despite of that your good office failed to provide me service for the same.Your good office failed to auto debit my last emi from my bank account.

Your good office provide an additional service, that is to provide intimation message to inform your consumer that they failed to provide emi and you provide extension for repayment of default emi. I loved to inform you that many of your consumers benefited from the same except me. I received an email on[protected] at 18:33 pm which states that due to non receipt of EMI my card no. 3856 was suspended. I was surprised and shocked and I reply to the same mail but no response received till yet.

I had word with your concern member they inform me to wait and I am waiting till date. Further the site which you referred in your app is not reachable to your consumer. After all veins efforts i am writing you to redress my issue or come to conclusion.

Prayer

I therefore request your good office to unblock my card at the earliest and provide me compensation for making me run from pillar to post and harassment.

I hope you redress my complaint at the earliest.

Sir /madam i already paid my all emi for this month within the due date.. But i don't know why bajaj finserv deducted 295 rs saying that (Sbi charge for failed mandate txn bajaj finance l) but i had paid all my emi in time and bajaj finserv already said that we have time till 5 days from month start to pay the emi and avoid bounty charges. Please look into this matter

For loan 4000CD92174219 I have foreclosed the account in may with cash around 19000 however the agent used that amount for his personal things. And Bajaj has been collecting the same amount from my bank account when asked the agent he is not answering my call and he is not refunding my money back. When complained in Bajaj office they have called the agent and no action was taken. And now Bajaj is collecting dishonour charges, late payment charges.

Future group - due (565gpl[protected] insurance policy i have cancelled at the time (Of personal loan) on 10/11/2018 not yet credited to my bank account
Rs 3102 max bupa insurance rs 844

Telephone no.:[protected]

Fax no.:[protected]

Email: [protected]@bajajfinserv.in
Sample text

Corporate office:

4th floor, bajaj finserv corporate office,
Off pune-ahmednagar road,
Viman nagar, pune – 411014
Sample text

Bajaj finance limited regd. Office:

Mumbai–pune road, akurdi,
Pune–411035, maharashtra, india

Corporate identity number (Cin):

L65910mh1987plc042961

email id to [protected]@bajajfinserv.in
Insurance cancelled associated with my personal loan
N NAGARAJU KARIMNAGAR

Sat, Aug 10, 11:20 PM (3 days ago)

to wecare
Sir

This is Nelli Nagaraju customerof bajaj finserv my address H No 9-4-211
srinagar colony karimnagar 505001 contact [protected].future group insurance i already cancelled at initial stage while applying for personal loan at bajaj finserv(meanwhile bajaj finserv karimnagar branch excutive not informed about insurance Mr.RAJU KARIMNAGAR BAJAJ FINSERV BRANCH ) i got sms regarding insurance deduction "Yes or No" accept
I reply with NO ( NOT ACCEPTING INSURANCE).BUT amount deducted no refund received till now..please kindly persue otherwise..i will file case against Bajaj finserv in consumer Forum

Product:PLCS GROWTH MARKET
Number: Loan Account

565GPL93659953
Annualized Rate of Interest
:

18.93%
Total Loan Amount
:

Rs. 90, 000
EMI Amount
:

Rs. 3, 920
Principal Outstanding
:

Rs. 0
Total Amount Repaid
:

Rs. 90, 00
:

PLCS GROWTH MARKET
Linked Account
:

VIEW LINKED ACCOUNT
Loan Account Number
:

565GPL93659953
Annualized Rate of Interest
:

18.93%
Total Loan Amount
:

Rs. 90, 000
EMI Amount
:

Rs. 3, 920
Principal Outstanding

Certificate of Insurance Details

No COI available for LAN No 565GPL93659953

:

Rs. 0
Total Amount Repaid
:

Rs. 90, 000:
bajaj finserv
For EMI Network Card-related queries call[protected].
For all queries other than Durable Finance, call[protected].

Sir,

I have made a query regarding personal loan on paisabazaar.com for 1 lacs.. They suggested me best offer about baja finserv personal loan and as per my eligibility they told me i am eligible for personal loan for 05 lacs loan and no extra charge will be deducted without 05 lacs and only stamp duty is applicable. But when the representative came to meet he again told me that 2.5 % processing fee will be deducted from the loan amount. Then also i agreed and he brought huge no of documents to sign, i signed the documents.
The day next they credited amount of only 4 lac 85 thousand from my sbi account. After asking representative told me that 18000 amount has been deducted for processing fee and stamp duty.

My objection is that before processing for the deduction of my loan amount no mail or mg or call sent me for the confirmation and for my knowledge that my sanctioned amount is 5 lacs and the break up deduction amount is 18 thousand.

When i called to the customer care representative she told me that my sanctioned loan amount is 5 lacs 17 thousand, i really disappointed by hearing this that they have totally deducted 40 thousand amount from my loan amount without my knowledge.

Sir i am very disappointed that i just wanted loan amount of only 01 lacs but due to their false ideas and offers they sanctioned my loan and made me loss.
I request you that please close my loan account because i cant bear such a loss from my end cant pay back 40 thousand amount.

My loan amount is sanction on 13.08.2019 and i want to close it today on 14.08.2019. Request you to do the needful and resove my problem.