Bajaj Finserv Complaints & Reviews

Dear team,

I do not hold any active loan account in bajaj finance as on date. All the previous loan amounts are paid and there are no dues from my end.

On 21st july 2019, there was a deduction of rs. 295 x 31 times has been deducted on savings account stating "failed ecs mandate charges" in sbi bank.

Bank says, its presented by bajaj, and your executive over telephone says they haven't presented the ecs.

Why there is an unnecessary charges put on me? Please rectify the issue asap

Thanks,
Kuldeep

Bajaj investment intermedi deduct amount of rs 450/- from my sbi account without my permission. Can you tell me 'when i applied for it?'. Even i dont hav complete information about it. I m not interested in this type of investment, so please refund my total amount nd disconnect all this unwanted investment schemes from my account. I will complaint against your company if your company not refund my total amount.

Hi,
Pls refer to my home loan number, h403dhb0043492 since the last two months, from my account 700/-rs in the month of june and 500/-rs in the month of july has been deducted for no reason. When approached their 'wecare, customer care head through email they made a false claim stating insufficient fund in the account but in reality, enough fund was there in the account. I sent them the relevant bank statements with dates of emi which clearly clarifies that at no point in time my account ran without sufficient funds / nor got bounced. Despite sending umpteen number of emails, they have not rectified the issue neither the customer care bothered to call and speak.
It's atrocious and unacceptable from bajaj.

Bajaj team,

Complaint already raised 2406822 but as of now there is no progress.

Please let me know if you want me to send court notice.

I want escalate the conflict between me and bajaj finserv

I have closed my home loan account 404shl37115991 — kollu sreenivasa babu
I went to the branch to collect the documents on 17th july 2019 but they did not provide original documents as per list of documents.

They have missed the original approved construction plan document
This is mandatory document which is being asked by my current bank

Not sure why you guys are not maintaining the customer's original documents in a safe manner.

This is not fair to baja finserv.

If you are not able to maintain original documents safely, you would have not taken that during the home loan.

This is your responsibility to give all the mandatory original documents to the customer after the home loan closed.

As i have mentioned earlier, the original approved construction plan document is missed.

Make sure i should get this document.

Call me if you have any questions [protected] which is registered mobile number in bajaj finserv.

I'm chandra kumar somanathi, mobile no [[protected]]. On 9th july 2019, your customer care called me for bajaj elite emi card membership and asked me to pay rs 4999 earliest. I made the payment through bajaj wallet by converting into emi, payment was debited successfully and 1st month emi also debited

Sir ur representative told that i will get the card in next 6 day on my home address. But till date, there is no further communication from your side and i yet to get the card.

Sir, i would request your good selves to kindly do the needful earliest.

Thanking you sir

Chandra kumar somanathi

I have taken one mobile from bajaj finance ltd. I have been charged by bajaj finance in the name of ecs mandate charges of 118/- thrice from my account in 2 months. When i complained in bajaj office they said that the amount is deducted by bank. And when asked from bank. They said the charges are levied by bajaj. Please resolve this issue. I want refund of my money. Loan number - 430dpfek413921

I have purchased refrigerator from flipkart on 2 april 2019 through bajaj finserv at that time my emi was 2415/- but after one month emi amount deducted from my account was 2815/- with no consent no msg from bajaj finserv on enquiry i got to know that 400/- is deducted towards ecom cpp binding after that bajaj finserv have deducted 2 installments from my account towards loan account no - 545etbei629888, even i have a word with customer support of bajaj finserv and i got to know from there that i have purchased extended warranty from flipkart after that i have called flipkart for the details and they told me that no extended warranty was purchased then again i called customer support of bajaj finserv they assured me to resolve the issue with in 7 days but it is almost 2 months and they are continuously deducting rs 400/- without my consent i have not buy anything from ecom cpp telebinding kindly resolve my issue i want my 800/- back i am mentally harassed by all this, if have purchased anything from ecom then kindly show proof of it, i have written mail, order summary from flipkart as proof that i have only purchased refrigrator amounting rs 14490/-.

This is to bring to your notice that without informing me my account has been auto debited for rs.117-/ as card inactive fee from bajaj finserv but i have already sent a mail to [protected]@bajajfinserv.in on 21st oct ‘2016 regarding non receipt of my emi card then to i was charged for card inactive fee.
Please de - activate my emi card which i have never ever received from bajaj finserv so that in future i will not penalised for service which i have not used at all and kindly refund my amount.
I have already sent mail my service request number is – sr18143874.
My loan account details are as follow.
Lan no - 4050cd01708811
Customer id[protected]
Thanks
Samadhan r yadav

I do not have any bajaj finserv card with me physically and i last interacted with bajaj finserv about 5 years back. Since then i have nothing to do with bajaj finserv. Now since last year they have started deducting rs. 117/- as inactive card charges. I would like inform bajaj finserv that no card was issued to me and on what basis they are deducting inactive charges.

I have bajaj card and paid also for same when i received this card but it very hard to do transaction anywhere.

I made the transaction on makemytrip and my transaction canceled even my card is active, also have fund in my card.

I sent the mail regarding this to wecare bajaj, and received the reply, due to policy line you can't make any transaction we let you know by sms.

I don't the policy and...

One of the bajaj finserv agent in mysore - deepak raju came to my parent's place, in my absence at home, demanding for emi amount that i have already paid in cash along with the late payment fees; he tortured/insulted & threatened my parents who are unaware of the cash transaction that is already done. Also, deepak raju scolding my parents that he would bring police to our house, threatening them so much. I request you kindly to take some action against this deepak raju at the earliest.

I have sent severals emails to Bajaj Finance to resolve the below issues and there was ZERO resolution from your end. I am so fed up following up with you guys for past 4 months continuously.

1. Kindly waive bounce charges, over due charges for 403TOLET802983 and 403HSOEE400799.

2. Kindly refund 700 x 3 = 2100 Ecs taken + H403DHT0068527 + H403DHT0068518 + H403DVR0068535.

3.Kindly give interest refund for the LAN numbers as the start dates where wrong and few have been paid in parts, but still full EMI was taken. I have attached a Excel sheet and my bank statement for proof.

403HSWEE405049
403TOLET802983
H403DHB0068513
H403DHT0068518
H403DVR0068535

4.Kindly change the EMI for

H403DHB0068513 - Paying 68325 instead of 68257 every month.
H403DVR0068535 - paying 8037 Instead of 8026 every month.

5.Refund received for H403DHB0068513 - Rs 5114. Kindly explain how did you calculate that amount.

6. There has been cancellation and rebooking done for 3 loans. Kindly explain the interest and prinicple and AMC waivers.

403TOLET802983
H403DHT0133454
H403DVR0133486

7. Last month ECS has been passed for a closed loan and after complaining to we care the amount was refunded. Make sure that doesn’t happen again this month.

H403DVR0068535

8.I am still seeing bounce charges for the below LANS in the https://www.bajajfinservmarkets.in portal. I have been informed all the bounce charges, over due, penalty have been already waived off.

H403DHT0068518
H403DHB0068513

9.Unblock all Bajaj EMI card in my name and number - [protected]

10.Stop the ECS for the amount 3145 and 3000 for the LAN numbers as the bounce and other charges should be waived off.

403HSWEE405049
403TOLET802983

11.Few loans have been disbursed in parts but still EMI has been collected in full. Need to refund that too. H403DVR0068535 (H403DVR[protected] Loan Amount – 6, 22, 892 - EMI 8037

Received so far – 29, 483 on 02/04/19
Received so far 2, 81, 044 on 30/05/19
Received so far 3, 10, 528 on 11/06/19

12. 403HSWEE405049 - Disbursed only 16, 89, 434 Instead of 1691000 . There was a difference of 1566 . But still full EMI was collected.

An amount of rs. 117 is deducted through ecs from my savings account of axis bank without any information. I don't have any outstanding amount with this company. Although i dont taken any loan from bajaj finance. I dont know the reason for the deduction, the bajaj finserv card ([protected]) that was send to my address was never applied nor requested by me still it landed up at my place. I totally don't understand after 3+ year they apply these kind of charges which are totally irrelevant.

Kindly refund my amount of rs. 117 at the earliest.

I had approached bajaj finserv for a credit line, and i was briefed regarding the process of loan sanction and related processing fee while being briefed. I agreed and started providing all required documents.
However after loan sanction and disbursement, from the many emails received from bajaj yesterday i found surprisingly that there is a credit vidya report fee of 4999 that has been deducted from my loan account and the deducted remaining loan has been credited to my salary account. It says clearly that customer consent is required for this product. Also it is clear that this product is not mandatory to get a flexi loan from bajaj.
According to the rbi rules, a service/product cannot be "pushed" alongside another consented financial product, without proper knowledge of the product being transferred to the client before obtaining client consent. I strictly condemn the way this credit vidya has been pushed to me silently along with my loan application.

I was never been briefed about this product/service. This is a third party partnered service that has been forced upon me silently.

Kindly resolve this issue at the earliest and refund my 4999 that you have deducted in lieu of this unwanted service/product. The entire process of loan application and disbursement was very pleasant but the force pushing of this credit vidya has made the experience a bitter one.

I have an existing home loan with bajaj finserv. Account number 404dhl35018323. Bajaj finserv did not reduce the interest rates depite rbi repo rates coming down. I informed then the wish to reduce the interest rates, for which they asked me to give them rs.15, 000/- to make the change. When i told them i'd rather go to some other bank & and them for the list of documents, then are not sharing the same. It's been over 4 months of me persuading them to shae me the lod. They are not. What do i do?

While purchasing with bajaj emi card through online site like flipkart & amazon. Otp not generating during transaction. Instead of otp getting fresh nachupdate required to registered mobile no. So called to bajaj finserv customer care & as per them the following documents submitted to nearest bajaj finserv at hanmakonda warangal, telangana 506002
1. Cancelled cheque. -01no.
2. Address proof.-01no.
3. I-d proof.-01no.
4. Ecs mandate form -04nos.
In the month of july -2019
Saying under process & msg will come once they udpate.

My details: potharaju shobha
Customer id -
Contact no [protected]
[protected] p. Sai kumar

Kindly suggest further to proceed. Or else online uploading futures will be so useful instead of stand in que branch office. That peoples simply saying.. Willupdate soon.

Dear Team,

Well replied, but these all are blur explaination !!

I have simply asked you, last month I have utilised 100% of my Limit.

Suppose my dropline limit is Rs 480590.00

Please share detail calculation where you have adjusted my last payment of 14063.00

I am very clear about EMI, it is a combination of Capital + Interest (as explained by you, where capital was 8k approximately). So where it has adjusted.??

As very normal case Capital part suppose to be adjusted against Rs.480590.00 and this amount will be reduced significantly.

I feel there will be very conspiracy theory you're applying.

At very initial stage also you made wrong commitments, you have promised only PROCESSING fee will be charged but after signing all documents with trust to the brand - we realised later you have charged some additional fees like credit Vidya, wallet protection, etc - which I have never wanted neither your executives explained with 100% clarity.

However, If you're repeatedly fooling customers in same way - will have to ask help of CONSUMER supports, for clearing both of our understanding. It's a matter of transparency issues between customers and Bajaj.

Thanks & Regards
Shubho Mandal

I am a new customer of bajaj rbl super card i am using this card since 2 month they have recovery department my payment for a credit card recently i have an incident my bill generated on 14th july in a day and after that they start calling from 20th july and they said this is reminder call and they are talking like recovery call and in a day they call me more than 20 to 25 times with different numbers and they said this i said my due date is 3 rd but after that they continue trying to call and every time say that disturbing and enjoying it so plz no one plz don't take this trouble card

I had purchased OPP F11 PRO mobile phone on 13 Jun 2019 through Bajaj finance from MAMOOTH CELL POINT-Padi chennai. Now i find that another product naming "digital fone safe 403DVSES222852 is tagged to my loan account. Without my permission without my knowledge how and why this loan is activated. This is totally unwanted product for me beside this i am astonished for such action of this reputed company.

Now, i request to you please raise the complain to this company and resolve the matter so that i don't lose any money. I shall remain thankful to you. And till now how much amount is deducted from my account in the name of digital fone safe must be refunded to me. This is complete fraud process without taking any prior confirmation from customer these mobile fone safe insurance schemes are activated.
Thanking you,
I want the fone safe insurance to be cancelled as i haven't requested for it

Loan Account Number: 403DVSES222852
My mobile number:[protected]
And my Bajaj cust id :76756244

I got a call for Spl Flxi loan. They have done lot of promises regarding reduction of charges on OD activation as well as processing charges. Simple they have raised the loan value. Now I didn't want flexi loan. I wanted to contact them but nobody is responding. Without my confirmation they are sending all loan details and insurance details. My customer ID[protected]. Please stop disbursing this loan. I don't want now.

Below given name & contact no contacted me but now they are not responding
1. Sohail Sayyad-[protected]
2. Sudarshan-[protected]

Suryakanta Lenka
[protected]