Bajaj Finserv Complaints & Reviews

I have purchased one Samsung Mobile from M/s City Electronics, Sector, 29, Chandigarh, Invoice No: 880, DTD: 04.06.2019. As suggested& arranged by them, the payment was done on easy installments and auto debited from my Bank account thru Bajaj Finance, completed on 02.01.201.

As of now I received some messages ( photo graphs attached) from Bajaj Finance regarding deducting of annual nactivatiion fee Rs.. 117/- on 18.07.2019 for EMI Card, even I have not received any such EMI Card/ details of EMI Card. I am receiving only messages on my mobile regarding the same. I tried to contact on Bajaj Fin. customer Care (Nos [protected], [protected]), but unable to contact. I would request you to deactivate my above said EMI Card with immediate effect, as I have not been using it and I don't have any pending transactions till the date. Also please arrange to refund RS. 117/-, deducted from my Bank account, under intimation to me by SMS/E-mail/ Mobile Phone. Required/ necessary details will be provided on further action from your side.

Here are the details:
Customer Name: Dinesh Kumar
Mobile No: [protected]
Dtd: 12.08.2019

The company customer say me they gibve 3 lakh credit limit and 30k worth rupees voucher and many personal loan offers provide in just minutes then i said ok they deduct my 4999 rupees and give nothing the company customers fraud with me and also this company is fraud who said anything do anything do faith these types company or remove or banned this type fraud system i waste my 5000 rupess without buy anything
My customer id [protected] mr ravi

I have a loan [number - 509ctbej875910, which is some cpp tele binding, insurance against the product i got recently by taking loan from bajaj finserv] which i don't remember taking up. I have tried contacting the customer care but got no response. I even went to your branch and tried to get some explanations around it but again nothing.
I want this to cancel, please tell me the procedure.

My emi card was blocked for no reason and also it’s not getting activated on the day as mentioned on the message received from bajaj. They are all cheaters and even the customer care didn’t have enough information on why my card is blocked.
I have paid all my emis on time and also i have a great cibil score.
This company is pathetic and there customer service is even more pathetic.

Hello
I have a account in bajaj finserv. The problem is that your employee/office registered wrong mobile number in my contact details and he didn't asked me my e-mail address, also i don't know the password for my account for login so that i cant do anything from my side i also visited your office for help but they told you have to email them but it didn't solved my problem. So i request you to correct my registered mobile number in contact details.

Here are my details:

Name: salamon b
Customer id:a10314003

Wrong registered mobile number: [[protected]]

Correct mobile number: [[protected]]

Please solve my problem it causing my so much inconvenience

Respected sir,

Please deactivate my bajaj finserv card. I am not using it. I don't have any pending transaction till date. This card deducted 117 rs from my bank account with out my permission. So please deactivate my card as. Also please credit my 117 rs to my bank account.

Card no:[protected]
Name: sudhakar chandrasekaran

Regards,
Sudhakar
Mobile: [protected]

Dear sir/madam,

This refers to emi card issued as free by m/s. Bajaja finserve in year 2015 when tv was purchased. They has informed that card is totally free and there will be not any charges applicable on it.

However they have deducted rs. 117/- from my bank account without informing me & not taking my permission before deducting. I believe they must have taken my sign on some document without informing details.

This is very unfair and unethical practice.

I ahve talked them on their helpline on today 10.08.19.
They refused to refund amount. Pls. Ask them to immediately de-activate card and refund all amount which is deducted.

Thanks
Ravindra shinde

Dear sir,

I want to introduce myself as below mention :

Name : jasveer singh sachdev

Fathers : late s. Trilok singh
Mother : paramjeet kaur

Residence : 118 / 523, kaushalpuri
Office : ; plot no. 48 & 49, gnadhi loha mandi
122/235, fazalganj

City : kanpur (Uttar pradesh)
Pin code : 208012

Pan no. : abzps1392k

Dob : 24.01.1960
Mail id : [protected]@gmail.com

Dear sir,
I just want to inform you that some entries of debit amount has been wrongly submitted at my cibil from your side whenever you have sold / finance amount to another jasveer singh sachdev r/o delhi.
I am from kanpur and there no any match of my address, my father name, my date of birth, my mobile number as i show you above, with your another client jasveer singh sachdebv of delhi. I can not under stand why you send a false report to my cibil.

According yours dealers / company person of delhi, they perpole find closed mobile number of yours actual client of delhi. Then they search jasveer singh sachdev at true caller and taken my mobile number from true caller and reported to company due to same name only. When ever i am from kanpur and urs actual client is from delhi and none any match with my biodata as enclose above.

Sir, i just want to request you kindly taken back your case from my cibil which is totally false reported to authority at cibil form your side, otherwise i will be forced to file a defamation case against you.

Thanking you,
Regards,

Jasveer singh sachdev
118/523, kaushalpuri,
Kanpur - 208012
[protected]

As if i have my mobile number registerd with bajaj fin serv len my mobile number is [protected] which is now not in use so boc of this i cant track any of my acc details so its my request to plz change my number with new one details which i need to be update metion below.

Loan a/c no :- 5770cd98701035, num to update is [protected]

I am allready pay this month emi online but not update in bajaj finserv

Pls call me urgent base in this number [protected]

Thanks & regards

Manoj ramdhari yadav

Dipshikha das
[protected]
[protected]@gmail.com
I, m a already existing costumer of bajaj finserv.
5th august, 2019 i revived a call from bajaj finserve.
Phone no - [protected] (6:43 pm, call duration-4 minutes 50 sec)
The female executive tell me over the phone, -"mam you are the legible for loan rs-57000, because your previous lone payment is very good. There is no due payment. Thats why bajaj finserv offering for a lone, if you interested then we'll send executive on you office address.
Then the appointment fixed date on 6th august, 2019 at the time 10:30.
But till the time still i, m waiting for executive but no one call me,

I just want to know whats going on with me?
Can i get the loan?

On[protected], rs.295 has been debitted from my sbi account stating
That;sbi charg for failed mandate txnbajaj finance l
But i had account sufficiently on[protected]I. E.in due date). But you have debitted emi on[protected]. So this is your fault. I shoud know explanation for it. Professionally i am a govt. Doctor. Reply the reason for the above immediately, otherwise i will make a forum case.

I have been following up with the dealer and social media team in reference to vouchers which was supposed to be provided to me when i bought washing machine on diwali 2018.

Recently i have been provided vouchers worth 20k instead of 28k which was committed and answer i receive from them is sorry.

Then for voucher redeeming, i receive 3 processes and not guided which way to follow.

Given voucher code to redeem which is not correct and can't use.

Now again i am chasing them but they are not replying on email.

Pathetic service and forge commitments from bajaj finserv and their dealers.

They are just wasting and passing time till the time my emi get finished.

I have claimed my lg 32" tv with policy number OG[protected]-00182610 on 27july19, then field engineer called me regarding complaint.after4 days service centre informed me that asset has been total lossed, i will get refund of 2400 only for the asset value 19000
me asked for official mail communication for it but didnt recieved yet.
while i checking in their site call status is changed as "Asset Repaired and Delivered" without informing me & giving a solution.
its a panel complaint only, they offered 3 year extended warranty

there is no proper communication to customer, even they not supporting after followup too.
requesting you to share the terms & condition mentioned for giving this small amount of refund,

Sir/madam,
I mr. Kanhu meher, loan account statement for 5150cd37730142 want to register a compliant against your company regarding my money deduction after one and half year completion of installment. Rs.590 has been deducted on 21/07/2019 and rs.295 on 05/08/2019. The unwanted deduction is very painful for me.
Please refund my deducted amount immediately otherwise i will see your company to court.

Sf id
Sf94649092

I got a call from your company i was offered 121000rs of pre approved loan. On completion of the application my loan was rejected.
Reason for rejection was as they said my father already has a loan with bajaj. So my loan cannot be approved.

My question
1. If you already knew my father has a loan with your company they why did you give me a pre approved offer.
2. Why dose my fathers loan effect me?
As far as i know he pays all emi on time and we both have an excellent credit history.
3. Who should i held accountable for the cbil core that will be affected of mine due to a hard inquiry of loan.

My assumption.
I was lied to when you called me and said i had a pre approved offer and you did this to make me apply for the loan. This is wrong on soo many levels. You call me to give me a loan and then you reject it after all documents are submitted.

I request my loan be approved given my track record is clean i have never in my life missed an emi.

This is regarding my loan account (Loan account no[protected] which was settled and closed on 20.08.2010. Now when i was trying to apply a loan i came to know that this account is still not closed. I visited bajaj finserve office @ residency road bangalore branch yesterday and the representative asked me to send an email in this id to get the closure letter.


Attached settlement letter for your reference. Request you to send me an acknowledgement for loan closure and update cibel at the earliest.

Also few questions from my side on behalf of all your customers.

When we close and account and when you issue a letter saying there is no outstanding, why do customer need to apply for a closure letter again. I don’t think most of them are aware of this process.
Please make the process simple so that people like me who are from non-banking side is also aware of the process.
I don’t think i was ever communicated on this, may be my address and mobile number got changed.


Anyways request you to close this at the earliest

Sir me, mohammad shabbir alam and owner of city mobile house, have applied for dealer code, i have sumbitted relevant documents whatever required on 20 th july, and afterwards i come to know my application is rejected reason why i dont know again i applied i have successfully run my business since last 10 years, i m very keen and excited to become your partner, this would be wonderous for me to grow my business fast and smooth, for your promt and favourable against me i shall be obliged forever, with regards
Mohammad shabbir alam

I have recently purchased a washing machine and a cpp tele binding was activated for my account without my authorization.
The cpp telebinding, loan account no is:-436ctbev827196.
The details of the tv loan are mentioned below

I want to cancel that insurance which is activated.
The loan number for washing machine is:-4360cdes926622
Please resolve the issue as soon as possible

Without my knowledge, a policy named "life insurance phone binding" has been activated. Name - deepak jain.. Registered mob no. [protected].. Email id - [protected]@hotmail.com
I want no deduction of any amount from my account for this policy. I want to cancel it.
I got a message quoting that an amount of about 787 rs on every month.
How can the company activate any such things without informing customers!

I've missed my bajaj payment and the collection executive is calling me continuously and using abusive language. I would like to bring this to your notice as he is using var bad language. This is the number from which he is calling me[protected]. His name i shyam. Till he apologies to me i will not pay the amount i would like to file a police complaint against him. I cannot take this as he is very rude and using very abusive language.