Bajaj Finserv Complaints & Reviews

Bajaj finserv debited 118rs on 26th july from my account in the name of bajajfin_mndtvrfchgs_june19. When i asked they emailed and told that it was ecs charges by bank. When i contacted with bank they told that it is deducted by bajaj finserv and not ecs. I told bajaj to refund the amount because the amount they charged also did not reflect in my bajaj loan account. But they did not respond on it. They are unnecessarily charging. Please register my complaint and help to resolve it asap.

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126619

from Mumbai, Maharashtra

Jul 29, 2019

Loan account no 515DPF94748060. foreclosed.rs295 four times deducted fro my salary account.pls revert the money.reason to transfer sbi charge for failed mandate txn bajaj finance ltd.pls revert rs1180.

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Address: 600072

Hi bajaj,

I have purchased a/c extended warranty on 2 month before with amou paying of rs3200. Still now i didnt received warranty card. I think i was cheated. Please take action are refund the amount. I never expected from bajaj team. I have blimdly trusted your words. Please let me know what's issues. Happening here.

Name: nanthakumar. S
Mobile no: [protected]

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[email protected]

from Pune, Maharashtra

Jul 29, 2019

My name is Madhumita Dutta Singh. I currently donot have any loan with Bajja Finserv. But they have charged 295 twice from my SBI SAVINGS ACCOUNT by Bajaj Finserv stating charge for failed mandate transaction. I request a refund for the same.

ac extended warranty - Comment #3497869 - Image #0

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SumanG1847

from Kolkata, West Bengal

Jul 29, 2019

I am facing the same issue as "Rohit Mantri" Bajaj finserv debited 118rs on 26th June from my account in the name of Bajaj Finserv — BAJAJFIN_MNDTVRFCHGS_JUNE19. This is an unnecessary charging which I was not informed. Please register my complaint and help to resolve it asap.

ac extended warranty - Comment #3497981 - Image #0

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Bajaj finserv couldn't disburse money 150000/-against the premium of 15000&20000 thousand already paid and receipt also share with you..

This one also send email from this id:-

[protected]@email.com
Payment paid to the also name of "
bajaj fin"
Bajaj fin, a/c num-[protected], ifsc code - ubin0531901, bank name - union bank

I also share transaction details behalf of payment :-

1. Acct xxx369 debited with inr15000.00 on 19-jul-19 and acct xxx397 credited. Info:upi[protected]. Call 18002662 for dispute or sms block 369 to [protected]

2. Acct xxx369 debited with inr20000.00 on 20-jul-19 and acct xxx397 credited. Info:upi[protected]. Call 18002662 for dispute or sms block 369 to [protected]

I am also a customer of bajaj finserv so how to check fraud name behavior of bajaj finserv.

So i requested to bajaj finserv to take my money... Another then i take legal action behalf of bajaj finserv...

Because now current time i mentley disturb after fraud name with bajaj finserv

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Hi bajaj team,

I want escalate the conflict between me and bajaj finserv

I have closed my home loan account 404shl37115991 — kollu sreenivasa babu
I went to the branch to collect the documents on 17th july 2019 but they did not provide original documents as per list of documents.

They have missed the original approved construction plan document
This is mandatory document which is being asked by my current bank

Not sure why you guys are not maintaining the customer's original documents in a safe manner.

This is not fair to baja finserv.

If you are not able to maintain original documents safely, you would have not taken that during the home loan.

This is your responsibility to give all the mandatory original documents to the customer after the home loan closed.

As i have mentioned earlier, the original approved construction plan document is missed.

Make sure i should get this document.

Call me if you have any questions [protected] which is registered mobile number in bajaj finserv.

Thanks
Sreenivas

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Address: Corporate Office: 4th Floor,Bajaj Finserv Corporate Office, Off Pune-Ahmednagar Road, Viman Nagar, Pune – 411014, Karimnagar, Andhra Pradesh, 505001

Future group - due (565gpl[protected] insurance policy i have cancelled at the time (Of personal loan) on 10/11/2018 not yet credited to my bank account
Rs 3102 max bupa insurance rs 844

Telephone no.:[protected]

Fax no.:[protected]

Email: [protected]@bajajfinserv.in
Sample text

Corporate office:

4th floor, bajaj finserv corporate office,
Off pune-ahmednagar road,
Viman nagar, pune – 411014
Sample text

Bajaj finance limited regd. Office:

Mumbai–pune road, akurdi,
Pune–411035, maharashtra, india

Corporate identity number (Cin):

L65910mh1987plc042961

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Aug 23, 2019

Complaint marked as Resolved

email id to [email protected] Insurance cancelled associated with my personal loan N NAGARAJU KARIMNAGAR Sat, Aug 10, 11:20 PM (3 days ago) to wecare Sir This is Nelli Nagaraju customerof bajaj finserv my address H No 9-4-211 srinagar colony karimnagar 505001 contact 9949235069.future group insurance i already cancelled at initial stage while applying for personal loan at bajaj finserv(meanwhile bajaj finserv karimnagar branch excutive not informed about insurance Mr.RAJU KARIMNAGAR BAJAJ FINSERV BRANCH ) i got sms regarding insurance deduction "Yes or No" accept I reply with NO ( NOT ACCEPTING INSURANCE).BUT amount deducted no refund received till now..please kindly persue otherwise..i will file case against Bajaj finserv in consumer Forum Product:PLCS GROWTH MARKET Number: Loan Account 565GPL93659953 Annualized Rate of Interest : 18.93% Total Loan Amount : Rs. 90, 000 EMI Amount : Rs. 3, 920 Principal Outstanding : Rs. 0 Total Amount Repaid : Rs. 90, 00 : PLCS GROWTH MARKET Linked Account : VIEW LINKED ACCOUNT Loan Account Number : 565GPL93659953 Annualized Rate of Interest : 18.93% Total Loan Amount : Rs. 90, 000 EMI Amount : Rs. 3, 920 Principal Outstanding Certificate of Insurance Details No COI available for LAN No 565GPL93659953 : Rs. 0 Total Amount Repaid : Rs. 90, 000: bajaj finserv For EMI Network Card-related queries call 020 3957 5152. For all queries other than Durable Finance, call 020 3957 4151.

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I had enrolled mysel[censored]nder :digital cpp telebinding regarding a mobile which i had purchased but according to them they were supposed to send me all the required documents in both soft and hard copies but i have not received anything so for that i want to discontinue the service.
My loan ac no is 6w5dtbek197350
Kindly do the needful at the earliest.

Aug 7, 2021

Complaint marked as Resolved

Bajaj Finserv customer support has been notified about the posted complaint.

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CPP Group India Customer Care

Aug 6, 2019

Dear Customer,

Request you to please share your CPP membership number and contact details. This will help us in resolving your query.

Request you to please contact us on our helpline numbers – [protected] (toll-free) or [protected], between 11 AM – 9 PM, for any further assistance.

Regards,
CPP Team

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Address: Sector 16 Noida, Gautam Buddh Nagar, Uttar Pradesh, 201301

I have already shared the bank documents with my original signature matching with my pancard and dl copy. Each time my emanadate is not confirmed by bajaj finserv team they over charged me for amount rs. 1800.

I am not sure what this bajaj finserv is doing with my e-mandate document when their executives are not able to match my signature.

I want bajaj finserv to verify my e-mandate by sending their executive to my residence address for my no. 582sce91259400

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Aug 06, 2019

Updated by BhanuPandey What is the update on my case.

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Address: 560083

I am getting a lot of calls from your Bajaj FinServ as a promotional call for personal loan.

I have not signed up for promotional calls and I am not interested for personal loan unless your bank is planning to give me a good amount of money and I don't need to pay you back the money.

Also I have activated Full DND with my operator. Still I am receiving calls from tele markerters who claim that the Personal loan is from your bank.

So please quit disturbing me.
Delete my numbers from your database.
[protected]
[protected]

Your promotional call is not welcome and is directly considered as a harassment.

If I get a message or call regarding personal loan from your Bajaj FinServ I will have my lawyer take a legal action against you.

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Address: Hyderabad, Telangana, 50009.

As i have taken epl loan from bajaj finserv, due some personal reasons i haven't paid emi, so recovery agents are calling continuously in a more than 10 times in a day, yesterday i got a call recieved and asking for 2days time for clearing dues, in call 2 or 3 people were there, they are not listening to me and shouting on me, using very abusive language for spot payment.. They saying its my own company and it's my money, still i have requested that i will pay by tomorrow, but didn't listen and ready to come my home till payment done.. If it is still continues anything can happen as we are middle class people also the recovery agents are threatening very badly with using abusive language and continuous calls.

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Jul 26, 2019

Updated by Suresh Domala bajaj finserv recovery agents harrasing me for pending due amount

Jul 26, 2019

Updated by Suresh Domala While trying to customer Care number.. It is not allowing to talk with executives.. Asking to enter for details again and again and disconnecting the call. Dropped a mail to Custmare care for the same, they have closed the ticket without contacting me with reason for avoiding calls, please clear the pending dues. I have never expected for this kind of reply.

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Address: Sohana, Mohali, Punjab, 140308

I have recently purchased a mobile phone and a cpp tele binding was activated for my account without my authorization.
The cpp tele binding loan no is:424dtbev727879

I want to cancel that insurance which is activated.
The loan number for mobile is: 424dpfeu599407
Please reslove the issue as soon as possible.
My cousomer portal is:[protected]

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Dear sir
Despite of written communication and assurance from bajaj regarding amazon voucher of 10000 will be provided to me in lieu of my processing fees of 12k charged from me against my loan number 401spfer472911, i am continuously writing and no one is responding to me from more than month to there customer care

I have all the email and written confirmation from bajaj but till date the query is not resolved

I have escalated the issue to there customer care head also but of no use

Kindly help
Regards
Rohit

I

Bajaj Finserv customer support has been notified about the posted complaint.

Jun 17, 2020

Updated by Rohitmishra1982 Resolved

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My card no. Xxxxxxxxxxxx6759.

My latest loan account number 404ecf96779143.

I have paid all emis correctly, last emi date was on[protected].

But on 21st jul 2019, i have been charged rs 295 twice as a failed mandate txn, in spite of no failed transactions. Please see the below image for your reference.

I had the amount in the bank already and there is no way for the failed transaction because of lack of fund

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Address: Dakshina Kannada, Karnataka, 575004

I had applied for bajaj finserv elite membership emi card on 8 april 2019 by paying rs. 4999/- and i have been told that i will receive the within 10 days with shoping vouchers worth rs. 25000/- and i can use that anywhere like a credit card and the amount will be converted to emi automatically. However till now i didn't receive any card or voucher. Their customer service number is not reachable and they don't even reply for my email. My sincere request to solve this issue as soon as possible.

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Address: Hyderabad, Andhra Pradesh, 500089

Greetings of the day.
I have purchased lg tv from bajaj emi store on 18th april 2019. During the purchasing time, i have applied the code "apr2000" for rs 2000 cash back (As mentioned in the website).in the website it also was mentioned that, this amount will be credited to my bank account after payment of first emi (7th point in the 4th screen shots).

Now i have already paid 2 emi's and my cash back is still not deposited. Requesting you kindly help me and raise complaint against this.

Tried contacting bajaj emi store via phone and email, there is no response about this.

Please find the below details: (Also attached the screen shots taken from the website during the purchase)

Customer id:42358083
Loan a/c: 400mpceh294992
Order id: [protected]
Purchase date: 18-apr-2019
Seller: rohit electronics and home appliances#hyderabad# bpes cd #[protected]
Purchase amount: rs 43794
Emi: rs 4866

Do let me know in case if you need more details on this.

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Jul 25, 2019

Updated by AnanthaMarella Adding another image

Jul 26, 2019

Updated by AnanthaMarella Another image uploaded

Sep 16, 2019

Updated by AnanthaMarella I still did not received any communication from Bajaj FinServ customer support. Kindly help on this. thanks, Anantha

Sep 16, 2019

Updated by AnanthaMarella Though i have sent multiple emails, there is no response from Bajaj FinServ. Kindly help me on this. Thanks, Anantha

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Address: 500083

It’s been 5 years I have used Bajaj Finserve loan and they issued some card which stayed inactive. I didn’t pay any charge for the card till date. However, the card has been inactive till now and suddenly they charged my card on July 19, 2019 for 117 without my notice. This is clear a fraudulent attempt. Please take necessary action.

Thanks so much for your support.

Thanks,
Raghavendra Kalshanka
[protected]@yahoo.com
[protected]

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Address: Sanathnagar, hyderabad, 500038

What is this? You are cheating customers with an emi card which you said only one time charge. Even i dont know when i received such card despite the fact that i availed consumer durable loan 8 years back. For the said loan you already overcharged me in the form sign mismatch, ecs mandate issue and some insurance overhead.

Please deactivate the card and remove my account. Receiving lots of calls and sms from bajaj. Funny thing is why you want me to pay for not taking a loan?

I can provide you all the proofs and communications regarding the above issues..

Bajaj Finserv customer support has been notified about the posted complaint.

Jul 25, 2019

Updated by Venkataraogoud What is this? You are cheating customers with an emi card which you said only one time charge. Even i dont know when i received such card despite the fact that i availed consumer durable loan 8 years back. For the said loan you already overcharged me in the form sign mismatch, ecs mandate issue and some insurance overhead.

Please deactivate the card and remove my account. Receiving lots of calls and sms from bajaj. Funny thing is why you want me to pay for not taking a loan?

I can provide you all the proofs and communications regarding the above issues..

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I want to can the digital cpp tekebinding which is activated on my account.
loan acc no-406DTBEK195760
i[censored] want anymore details about the product i brought plz do contact me i will provide u with the details of that product.

i brought a hp laptop and for that this facility is activated without my consent so kindly just deactivate this service on my account and process the refund for deducted amount.

Bajaj Finserv customer support has been notified about the posted complaint.

Jul 25, 2019

Updated by Rajatlande this is the emi account i want to close

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Address: J-17B,2nd floor, Beri Wala Bagh, Gali No-3, Hari Nagar, NEw Delhi, New Delhi, Delhi, 110064

Hi,

I am using the bajaj finserv card for so long time, earlier i made purchase offline and every time my experience was good but this time for the first time i bought online even after the help of bajaj finserv executive. I bought a mi led 49 inches worth 30000 in the month of april as they were giving 2000rs cashback on mrp. Before purchase i received a call back from customer care and their executive convenience me to buy the product from them as i was interested to buy the same from amazon.in as they were giving 2000 instant discount but they informed me that they are selling on mrp but giving 2000rs cashback after first successful emi receive. Till now i haven't received cashback yet even after 3rd emi. I called customer care team. Now they were saying that there was no option in the month of april'19.

Its not about the money. But its about the loyality, words and services as they made customer fool for money but for rs 2000 they doesn't know they are losing customers. After facing this issue i wont buy again from them in future as they are playing with the sentiment of people.

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Subbaiah Subbu

from Mumbai, Maharashtra

Jul 26, 2019

I m M Subbaiah, i had some loans with bajaj finserv and it was all closed before 4 years. Now bajaj had initiated an ecs txn in my sbi account [protected] and it failed. So rs. 295 was deducted from my account. Without any valid documents and customer's consent how could the ecs be launched. Kindly verify and refund the charge rs. 295.

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Address: Othayothkandy, Meppayur (PO), Kozhikode-673524, Kozhikode, Kerala, 673524

1. I have taken a personal loan rs 1, 18, 000/- from bajaj finance and my proposed n is 441pst39054394 and registered mobile no is [protected]. I have closed the loan on 15 mar 2019 for an amount of 64, 974/-.

2. It seen from my account that on 21 & 22 jul 2019 an amount of 3540/- (Rs 295/- each 12 times) (Statement of account attached) has been debited from my account. I approached to my home branch, i. E. Sbi, perambra on 23 jul 2019 and the manager replied me that the amount has been debited in favour of bajaj finance due to no closing of ecs and advised me that you may urgently report to bajaj finance office. I reported to bajaj finance, perambra branch on the same day, the representative of bajaj finance has told me that the amount has been debited by sbi not us for their charges and he also replied that you will responsible for closing of ecs and given me a chit of paper and said that the number of your ecs is mentioned in paper chit and ordered me you will go to sbi for closing the ecs. I request you please inform me, who is the responsible for closing ecs. Once noc has been issued from your side no financial transactions will not be taken from customer’s account.

3. Apropos, it is requested that please advise me /staff for needful action at your end. If amount is debited as wrongly please refund the same at the earliest.

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Address: Nirappel House kuthukuzhi P. O. Kothamangalam, Ernakulam, Kerala, 686691

I purchased a new phone with bajaj finserv card .Days after the purchase i got a call from bajaj finserv office Bangalore about the benefits aof fonesafe
classic membership. No clear discription regarding payment or plans were provided .Today i got a meesage that 9999 rupees will be used for that purpose .It was said we can cancel it within 30 days. I recieved the call on 22nd july 2019
.I would like to cancel this membership as soon as possible

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Gitesh Warhade

from Delhi, Delhi

Jul 26, 2019

I have paid all the installment on time on every month 2nd, its seems that they try to debit more from my account, why there is a debit transaction from my account for rs 295.

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CPP Group India Customer Care

Aug 13, 2019

Dear Customer,

Request you to please share your CPP membership number and contact details. This will help us in resolving your query.

Request you to please contact us on our helpline numbers – [protected] (toll-free) or [protected], between 11 AM – 9 PM, for any further assistance.

Regards,
CPP Team

Bajaj Finserv Complaints & Reviews

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Bajaj Finserv reviews & complaints page 122

amount debited from my account unnecessarily

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ac extended warranty

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loan against insurance policy from the name of bajaj finserv

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original documents missed

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future group insurance not refunded (already cancelled)

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need to discontinue the cpp telebinding service

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e-mandate for loan no. 582sce91259400

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unsolicited phone calls for personal loans

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bajaj finserv recovery agents harassing me for pending due amount

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cancel of cpp tele binding

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bajaj finserv processing charges fraud

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failed mandate txn bajaj finance

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bajaj finserv elite membership card

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did not received the cash back from bajaj finserv - emi store

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bajaj finserv annual fee

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bajaj finance annual card inactive fee -reg

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about cancelation of cpp tele binding

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regarding misleading the customer

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non closing of ecs resulting debiting amount from saving account

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fonesafe classic membership cancellation

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