Bajaj Finserv Complaints & Reviews

Rs 295 deducting 2 to 3 times in a month when i asked bajaj customer care, they told that it was deducted by bank and they have no record. When i contacted with bank they told that it is deducted by bajaj finserv. I told bajaj to refund the amount because the amount they charged also did not reflect in my bajaj loan account...

Mob :[protected]
I’m planning to take this issue to higher extent as i’m facing this from 2 years there is no response from bajaj fenders
They are cheating public in this way
Please fond screenshot and do needful in urgent basis as i could not maintain that account any more just because of these cheaters please help me

Hi Team,
Really disappointed with the way that your agent spoke to me over the call over this missed emi.
I tried explaining him that it was missed as my new account details were not updated on time from your end.I asked him to check tht all emi were paid on time.
But instead of listening to my request he shouted in loud voice and told me tht he will send a recovery agent right away to collect money.
This is not the first time i have taken loan, i am paying regular emis to my home loan of 75 Lacs, other loans as well. You can check online.

I have made the payment online and extra charges just because of your system and your mistake and If i would have known this i would have never taken loan from you.Hope to close this loan soon..This will not end here i will go to concerned authorities to take this matter.

For your informtion below is the number i received the call.

[protected]
Kindly sensitize your employees to behave properly and speak polietly.

Sir last month damaged my mobile in accdant sir already submeted my docement payment is princepally approud your agent will be not replay in last 3days tell to phon numbar in your agent bajaj office in not respancabul
my name
D SRIDAHR
PH.[protected]
EMI.NO.[protected]
LOAN.NO.4F4RFSEL582240
INTAMATION NO.[protected]

SIR TELL TO YOUR OFFICE ADDRES

I had purchased an mi tv with bajaj finance. The employees name is suman poddar. I politely asked him for a rule book and he is like whatever i say is the rule and if you dont follow just leave the tv you dont need to purchase. Is this the way bajaj treats its customers. And if this is so this i the last time i am using bajaj finance. I want strict action to be take against that employee. The mi store is located i sal lake swimming pool sector 1.

Bajaj has just initiated a duplicate loan where they in my account i can see one more loan added without any request or application or requisition infant without information, i have been trying to reach them since two days but no luck. Their customer care number is good for nothing and they might call you 3 times a day to see their product but they will make it impossible for you to reach them.

Hello sir,
I have purchase an ac on emi from bajaj finserv with loan a/c no. 4540cdei721779,
Without my permission the have add cpp tele binding in my account, and they didn't even told us on phone or through msg when they call many time regarding reminder for my emi payments, after 3 month i came to know from raipur bajaj finserv office, they said that the company activates this service by asking on call and you have to answer yes or no.
I have never asked for activation of any kind of other services to them. They also said that the customer care asks in this way that the customer don't understand and get caught in this service activation. But still neither any customer care person or message informed as about this, they just keep charging penalties.
Please deactivate this service immediately
Cpp tele binding a/c no is 454ctbel648342.

Now my card is elite but limit and all features are same.

Everybody please don't fall in bajaj finserv elite trap very bad no customer care support and also no email support very pissed off.

They are making false promises when you call [protected] they are not answering and when you call 39574151 they are giving other number very bad service.

First time in my life i have faced this kind of false promises and trap by bajaj company.

No vouchers (Promised 30, 000)
No increase limit (Promised 3 lakh)
Only card is changing nothing else.

Now my card is elite but limit and all features are same.

Everybody please don't fall in bajaj finserv elite trap very bad no customer care support and also no email support very pissed off.

They are making false promises when you call [protected] they are not answering and when you call 39574151 they are giving other number very bad service.

First time in my life i have faced this kind of false promises and trap by bajaj company.

No vouchers (Promised 30, 000)
No increase limit (Promised 3 lakh)
Only card is changing nothing else.

What is the use of 5000 rupees bajaj team has cheated?

Respected sir
This is to inform you that recently i had purchased samsung a20 from my bajaj finserv lending emi card with lone a/c no 410dpfew169766. My emi is rs 1149 only. But i pay rs 1413. Extra 264 is a insurance. I have not taken any mobile insurance but bajaj finance has been insured my mobile without any information. I will not pay any insured amount of my mobile. Because i am not interested to take this insurance. Kindly request you to cancel my mobile insurance as soon as possible and refund my amount and send me the confirmation of cancellation of mobile insurance immediately. Please i'm deeply trouble about this.

Thanking you

Mysel[censored]mesh marne. I don't want this ecom cpp telebinding. I already tried many times to reach you or raise a request but not getting any response from your side. I dont know you people why not cancel my policy. I also contact for this to your customer support but they also not picking up my call for cancel the above mentioned loan. I have purchased a mobile, loan id: 402ecfev524722. But ecom cpp telebinding has activated, id :402etbex681101. It has been made without my consent. Please deactivate the ecom cpp telebinding.
Please resolve the complaint as soon as possible.
Please i request you to cancel my cpp asset care policy
Looking for your immediate response.

Hi.. My loan's last month was in aug.. Before emi i recvd 3 to 4 calls from july saying that ecs wont be auto debited and i have to do manual payment.. Aftet doing the payment they auto deducted my ecs. Aftr putting refund request i was informed that it gets reflected only aftr 15th every month and refund will be done by 20th aug.
However wen i checkd my bank account on 2nd sept the refund was not done. Again after putting mails and messages they refunded my ecs in 3 4 days and today again on 6th sept they charged my 1685 ecs again.. I also received a closure letter in aug and again ecs debited.. Now again they will inform that it will take 3 weeks to reflect.. And they dont have courtesy to update the status if we forget about it... I am. Realllly fed up with this.. And might not use this facility again for purchasing electronics again.

CUSTOMER ID : 402CDDED108563

I already pay emi in advance of September 2019. because from your collection department's girl call me 2/3 times and said that " mam your emi date is 2 nd September 2019. their is bank holiday because of ganpati festival. so please pay advance emi. either we charge late payment charges."
So i was pay emi on 1 st September 2019 by BAJAJ WALLET APP. also i recived sms and mail for that payment is successful. now i received sms and calls by BAJAJ FINSERV for due emi payment. also they charge me late payment charges.
How can that possible. when i already pay advance emi by online. so hows your company told me to pay again that emi with late payment charges ?
I totally disappointed with your service. i request you please kindly look out on this issue.

Respected bajaj finserv team

Emi fake details/advertising

I really like all bajaj products and i am using them also but when i applied for bajaj elite card for 4999 rupees which is paid through credit card i got message from bajaj finserv team after 3 days that your digital card is ready for use, when i logged in to see digital card i found i got gold card and limit is same before 1lakh 3 thousand.

My brother bought this gold card for free from electronic shop in our locality.

So my question to bajaj finserv team is why are you giving gold card instead of elite card for 4999 rupees and limit is promised 3-4 lakh and got the same limit before? So what is the use of paying 4999 rupees?

Your sales agent we have recordings also has promised to give elite card with 3-4 lakh limit.

Please don't make fake promises. You have given me gold card (Which my brother taken for free) for 4999 rupees seriously without increasing any limit.

I opt flexi loan service from bajajfinserv bearing the account number 593GDFEU368095 . I just paid an amount of 4500 on 2nd September 2019 but they haven't update the same. When I called to the customer care they just disconnect the call without proper resolution. I mailed to [protected]@bajajfinserv.in and they asked for bank statement again I provide the same but till they haven't turn up yet. Please do something to recover my amount of 4500.

Dear This is hariom mobile no [protected] book a flight ticket on Emily option which was 15980 that I booked on may 31st but next month means June 27 I paid 10890 Rs through NEFT and remaining money cut down on 2 July again you deducted 2 More month Mean August and September also . Please refund my money. i[censored] want transaction no of which I transferred on 27th June I can give u that no. I got a massage from your side the day I transferred .even I call your customer care number also but they didn't give proper justification anyhow I want my money back

Is this the bajaj way? I do not want your calls, i do not need any loans. I have a lot of work pressure and then i get your automated calls in odd hours and sometimes even on sunday.

I have mustered up a lot of patience to write this so kindly remove my number [protected] from your list.

Honestly, this is becoming a mental torture to take your automated or general calls.

Best regards,
Ab

Am trying to make payment for my missed emi. I have checked every app and website where i can pay my missed emi.

When i enter my loan account number, it says you have no overdues, when i had one overdue.

Also i have been trying to reach out to the consumer number mentioned, but not even once i could reach any executive. It always says the number is changed though the number we dialled is the same.

Please resolve my account issue and the consumer number issue.

Hell-o bajaj finserv,

Daily 4 to 5 times in a day i am receiving sales calls to take personal loan. I have tried requesting each representative to remove my number from their marketing list and i have tried checking all the customer service numbers to remove me from their marketing list. It is ridiculous to receive same calls 4 to 5 times day and night at all possible odd hours from bajaj finserv. I have already mentioned i am not interested to take any loan but i guess they dont have system to update. Please do not call any further.

Kindly take necessary action for stopping phone call at my number else i will be forced to take action against bajaj finserv for disturbing me on and of[censored]sing several different mobile numbers

Please note this number for your action : +[protected]

Every month i will put my emi money in account instead deducting emi amount they will charge money of 295 2 times, again i have to adjust 600 ruppees, they wont take money on 2nd delayed by bajaj end, i dont understand its september the charges are 6th of may and 13th of may but when i check i have payed correctly on may, i will receive my salary of 25k a month in that deduction i can't bare it, please refund my money

Hi, My Name is Myhammed Rafeeq Card no [protected]. I am exits Bajaj Finance customer. I had completed lone 1 loan
but I come know that my emi card was blocked with out any prior notice. I find out this while i try to apply for next loan.
I try to conduct customer care by call but got replay as my customer number and card number was wrong. Could you plz able to tell me what is reason was the card blocked. and what can i do for reactive my card again.

Thanks

Card No: [protected]