Bajaj Finserv Complaints & Reviews

I have taken the loan from bajaj finserv. But from 2 months my account is blocked. I have been repeatedly contacting them through mail, but 1st they told it will get automatically unblocked by 48 hours which got extended for 15 days. They everytime they told me to follow new procedure which is not working, then they asked me to pay the principal amount offline but in the bajaj finserv office they are not excepting because it's online loan and from 2 weeks they have stopped replying to my email also. I had started to pay the principal of my loan so on purpose they are not unblocking my account. My loan is registered to my mobile number [protected]. I am attaching the screenshot of the service request numbers of which they have stopped replying also.

Bajaj finserv has deducted 118 rs from my account on 18th september 2019 as (Bajajfin_mndtvrfchgs) without stating any proper reason. I called the customer care they are not picking up calls. When i contacted with bank they told me that it is deducted by bajaj finserv and not ecs. Please provide a solution to this issue. I want a refund. Please register my complaint and help to resolve it asap.

It is ridiculous that daily 4 to 5 times, i am receiving this voice calls at all possible odd hours from bajaj finserv for asking me to take loan. I am not interested to take any loan and several times i have requested that please do not call or sms me for loan requirement..

Kindly take necessary action for stopping phone call at my number else i will be forced to take action against bajaj finserv for disturbing me on and of[censored]sing several different numbers.

I am not using the card. I can take any loan card for free when i require it.

But mostly i am surprised at how sneakily they took the amount from my account.

I would like the refund. If you want you can cancel the card or let me keep it.

You can contact me at nishant. [protected]@gmail.com

My bajaj finserv id is 10671631.

Please resolve this issue at the earliest

Hi team,
An amount of rs. 117 has been deducted through ecs from my account of hdfc bank without any information. I don't have any outstanding amount with this company from long time and i don't want to keep this card with me. I don't need this card. I totally don't understand why they have applied these kind of charges which are totally irrelevant.

Please block this card and refund my amount as soon as possible.
You can contact me at [protected]@gmail.com.

Hdfc bank account has been debited by rs. 117 on 18th september 2019.

I purchased a product using bajajfinserv and the emi tenure was 5/6 months.
Not a single penny from my bank account was reduced and this was totally their fault. I did try to reach them via email and telephonic conversation
They always said me to pay my debts and when ever i asked them what about my credit score the were totally shut.
Now why do i suffer from this? Without any reason my credit score is hampered from 850 today it has strikes to 579.
Why??
Am i responsible???
Please help me i want my credit score to update.

Sir, I had received Call from Bajaj Finance Ltd. and they send me Bajaj Finance Ltd. Account No. [protected] - Fino Bank, Maharashtra, Bajaj Finance Ltd., A/c. No. [protected] - Oriental Bank Of Commerce - IFSC Code: ORBC0101681 and other banks accounts and i have paid Installment and File Charges But Still Not Received My Loan. Kindly Cheque are this Bajaj Finance Ltd. Account and if not than In Name of Bajaj Finance Limited how can this accountds be opend Because now one of your executive Name Swati Sharma is not receiving my phone and her phone is swithc off.
Phone No. is [protected].

Hi, i am jayamani, i have taken a loan in bajaj. Every month i have a regular payment amount of rs. 8, 686/-. This month i paid lately with the bounce charge added rs. 600 + 8, 686 = 9, 286 respectively. Paid to the bajaj in charge person who came directly on (14 sep 2019). I have given him the amount in hand and received an email and message of receipt to my inbox.

And after a couple of days later bajaj again debited rs. 8, 686/- from my bank account on (16 sep 2019). So i made a payment twice. Now i need that refund amount of rs. 8, 686/- taken from my bank account, which i kept for my personal use. Please do the needful to refund that amount back.

I have attached the relevant photocopies for the above details i have shared. For further reference see below.

Loan a/c n - 403pmt33673471
Customer id[protected]
Mail id - [protected]@gmail.com
Mob n - [protected]
Name - jayamani

Ajaj finserv debited 118rs on[protected] from my account in the name of bajajfin_mndtvrfchgs_aug19. When i asked they emailed and told that it was ecs charges by bank. When i contacted with bank they told that it is deducted by bajaj finserv and not ecs. I told bajaj to refund the amount because the amount they charged also did not reflect in my bajaj loan account. But they did not respond on it. They are unnecessarily charging. Please register my complaint and help to resolve it asap.

I had renewed my two wheeler insurance on 9 sep 2019. Till date policy certificate has not come. I have mailed to all customer care email id's including customer service head but result is zero. Bajaj finserve website is having payment gateway redirected to team razorpay. As per my experience please be aware with this bajaj site it may be fraud site. While after seeing all complaints it seems to me bajaj finserve is adda of frauds only. Hope this company should shut down asap so consumer should be protected. I am amazed that how come mr. Rahul bajaj doesn't know that how his company working???

Please do refund my money or reply to my mail. My mail id is [protected]@gmail.com. Please do refund it or else give your executive number... Why are you deducting it unnecessarily... I am paying my all emi on time... Why have you deducted it... Or else i will go to bajaj office.. Please do reply me... I have raised a ticket in your bajaj wallet app... Still now i didnt get any information

Dear,
My name is s. S, being a customer of bajaj finserv for so many years had financed and paid the emi properly, i would like to request you, please resolve the problem i had faced because of your recovery executive mr. So and so nagpur maharashtra mob no - — .

As a screenshot attached i did the payment on 16 sept 2019 online of 1000 inr for emi is 867. There is no sense here to visit my home on 17 sept 2019 because of already the payment that has been made 1 day earlier.

My old parents with my pregnant sister lived to my address and i shifted to a new address six months before. Its a harassment to my old parents and my pregnant sister.

I don't take it easy and cozy the act of executive, he should be aware of the payment that has been made by the customer online. Make some sense here to recruit some illiterate kind of executive making only noise not to understand the situation of the customer at home, keep asking only for payment that has been made already, he should get an update from the concerned office. Or do not offer the customer to pay online the bounced emi or advanced emi on your website if payment made by the customer than the executive should be aware of the payment whether it is bounced emi or advanced.

My question is here is that why he visited my address if i already did payment online 1 day before?
Why he is not aware of the status of payment being made 1 day before?

I accept the payment been delayed and bounced from my side but i did payment online too.

All my past relationship with your company is attached (Screenshot) here is this mail.
Attached the statement of payment dated 16 sept 2019.

I need the resolution on this situation, need action on that executive asap.
And need answers for my questions.

I hope you will resolve my query and your action against the situation i mentioned here will satisfy me being a customer i expect that to be done asap.
Also, i want to get an update on my account with my new address to in future it won't happen again because of any executive.

I will pay for my outstanding on time.

Team, i am dialy receiving multiple calls from different numbers and its multiple time of the day.
Request you to stop this, if i need any loan i will contact you till then please put my no into dnc.
Eight eight zero six six six eight nine eight six is my no.
Hope it will be done and i will be spared of this daily harassment.
The daily calls are very irritating, its for offering loans, balance transfer with reference to inquiry which i did 3 years ago. Just ridiculous.
Kindly resolve the issue on priority.

I am purnima ghosh my digital emi card no is [protected]. My a/c is debited by rs.118 on 16th sept 19 is the name of bajajfin_mndtvrfchgs_jan19. Please inform details. I told bajaj to refund the amount because the amount they charged also did not reflect in my bajaj loan account. They are unnecessarily charging. Please register my complaint.

I have applied for loan which is approved and amount will be credited by tommorow morning itseems. However, before the confirmation from the Bajaj Finserv I have received following messages..

1) Congratulations! You have purchased insurance with loan application no. SF94876151..
Policy name: Max Bupa Health,
Policy applicant:ADGAPURAM ARUN KUMAR,
Premium:2262,
Sum assured: Rs700000 .
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Rediculous service by BAJAJ FINSERVE. I was trying to purchase a product online and for which i have used my Bajaj Finserve card. Due to some techincal error payment was not successful and the product got cancelled. However Bajaj Finserve charged my arounf 61000/- of loan against the same. I have called up several time and written a mail with cancellation copy of order even. But no one is trying to resolve my issue and saying "YOU CALL UP TOMORROW". My due date is nearer but none of the Bajaj Finserve authorities cares about the same. I suggest never go for any bajaj finserve service else you will be in soup. I have lodged the complaint against SR 20247706, case closed but loan amount is not removed. Worst service from Bajaj Finserve.

I had a laptop EMI loan with Bajaj Finserve, I have cleared all the EMi and paid on time.

Also I have received NOC from Bajaj Finserve that my all dues are clear.

However, suddenly 16th September 2019, 118 rupess got deducted from my account without informing me stating BAJAJFIN_MNDTVRFCHGS_JAN19 charges.

Can you let me know why it was deducted and provide me the refund asap
Contact -[protected] (Bajaj Finserver registered number)
Email - [protected]@gmail.com

This is to be informing you that i have personal loan in bajaj finance i took lone for 95000 but they credited 83000 i asked on that day to the executive why the charges he said once loan approval we cannot do any thing now i closed all loans in bajaj and they blocked my bajaj emi card also and they was very worst service givin by gravenc also. The thing was i want my amount which diducted for personal loan i want the amount back

I canceled my insurance loan .

loan application no. 517CTBFB794366

Policy name: CPP ASSET CARE

Sir please canceled these policy insurance
Sir I am very sad because these insurance loan is approval on my digital EMI card.
Please solve my problem as soon as possible.
Cardholder Name-Afsana Yameen
Mobile No.-[protected]
Thank you.
The message of these loan.is following...in attached

Dear sir,
In respect to the policy membership no:- im3137285 against loan a/c no.:- 418dtbet757268 you are requested to cancel this plan as i have approved it by mistake. I am not in requirement of this insurance policy as i have already one insurance for my laptop. Hence you are requested to cancel this policy and provide me the refund of the instalment that has been deducted from my bank account.in future, if there is any requirement of such insurance i will surely contact you. Also, the policy has been attached for your reference which i have received from you. Awaiting for your action.

Thanking you.

Regards,

Dineshbhai panchal
[protected]