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Bajaj Finserv Complaints & Reviews

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1.6
Updated: Feb 17, 2026
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Bajaj Finserv reviews & complaints page 146

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R
Ranjeet Shergill
from Bathinda, Punjab
Feb 27, 2019
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Address: OLD FAZILKA ROAD,, HOUSE NO 1634, STREET NO 1, IDGAH BASTI ABOHAR, Fazilka, Punjab, 152116

My name is ranjit singh, having emi card number 4579. I purchased an item from flipkart. After purchasing from online my ecs account mapped wrong by system automatically and no emi deducted our bounced in my account. When i find it i foreclosed the loan account immediately. But my emi card blocked by bajaj finserv without any notice. It has been taken 1 year long period but still emi card is not blocked.

When i sent email to wecare customer care they said your cibil score is low. I have cleared the disputes with cibil and sent updated report again to bajaj finserv then again they said "sir your dob is not correct in cibil report" when it corrected by cibil we will unblock your card.

Now emi card is blocked from past 12 months, cibil score is more than 750+, dob has been corrected, no loan is pending even there is no loan account is active in my name but still bajaj is unblocking my emi card.

I have sent many repeated emails and 100 times visited bajaj finserv local office, they are also know the story. But there is no solution have been provided by bajaj finver.

This is so disappointing and poor customer service.

Regards
Ranjeet singh
[protected]
Bajaj Finserv customer support has been notified about the posted complaint.
View replies
Loan id - 6R2DFS[protected]
Custome id :- S BALKIES

Dear sir/madam

Please kindly cancel my insurance of digital fone safe.

I have finanace problem. So kindly request you to cancel my mobile insurance and send me the confirmation of cancellation of mobile insurance immediately.

Thanks and regards

Name S Balkies
Mob: - [protected]
Reply
Hello Team,

My bajaj Loan account 405SCE85346681, Last EMI pending was 5715/-, they have charged a penalty of 400 rs for cheque bounce.however i have checked with my bank they havent submitted any cheque or ECS request, the agent are repetedly calling me to pay the due which i am unwilling to pay as the penalty charges is a false claim
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Daily 5 to 6 times phone calls from bajaj finserve end [protected] comes regarding to take loan. I am not interested to take loan
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    A
    Akki AD
    from Kolkata, West Bengal
    Feb 27, 2019
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    Address: State bank, 700122

    Bajaj finanace debited 295 rupees 5 time its shocking. With out my permission every time in my account debited 295 rupees for the investiment intermedi
    So, please refund my money.
    As soon as solve my problem my acount in state bank of india
    Kindly help me to recover my money back from investment intermedi
    I have proper mantaine my acount eavry month pls help
    Bajaj Finserv customer support has been notified about the posted complaint.
    View replies
    Hi team, i tried to order whirlpool washing machine online however it is showing error message as authorisation failed.
    Amol wadghule
    [protected]
    Reply
    This fraud company cheated me also.

    Please send the official complaint to [protected]@bajajfinserv.in
    and
    [protected]@bajajfinserv.in
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      B
      bobba vineel
      from Bhattiprolu, Andhra Pradesh
      Feb 26, 2019
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      Address: Rangareddy, Andhra Pradesh, 500072

      I want to cancel my R shield bundle insurance pack on my bajaj inserv super card i already sent mail to customer care but no replay till and also sent Message to 5607033 but no response till please cancel my policy on my card and do the need full
      my card number is 5369xxxxxxxx8826

      please cancel the policy as soon as possible

      than you
      vineel bobba
      Bajaj Finserv customer support has been notified about the posted complaint.
      View replies
      Bajaj finserv debited 118rs on 13th Feb 2019 from my account in the name of bajajfin_mndtvrfchgs_jan19. When contacted the bank I was told that it was deducted by BAJAJ but it is not reflecting in my bajaj account statement. no response from Bajaj.

      -Joe-[protected]
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        B
        Bharikrishna
        from Hyderabad, Telangana
        Feb 26, 2019
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        Address: Rangashaipet, Warangal, Andhra Pradesh, 506005

        My name is b harikrishna, i taken bajaj finserv personal loan, my loan are closed on 2017 without cheque bounces. But bajaj finserv taking charges without information from my sbi account. I am fully irritating from bajaj finserv so please immediately refund my amount. I. E 21/12/2018 rs. 295/-, 22/02/2019 rs 412/- & 23/02/2019 295/- this amount are debited. My bajaj customer id 30506149.
        Bajaj Finserv customer support has been notified about the posted complaint.
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        His shouted and misbehaving out side of our gate and not grant some time of EMI.
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        I have been abused your executive and I have a call record also, she told me to deposit my bouncing charges and I told her that I will deposit that by 05/03/2019
        But she did not agreed and threatened me to block my Bajaj EMI card and my personal PAN Card.
        She also abused me and I have a call record of that.
        Reply
        Please I forgot my password of Bajaj finserv I have an app I type my id but I forgot my password so please help me out with this
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          B
          Bhanu Gundala
          from Guntur, Andhra Pradesh
          Feb 26, 2019
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          Address: 25-17-325 venu gopala puram, srinivasa rao thota, Guntur, Andhra Pradesh, 522001

          I paid rs.4999/- for elite card on 20th feb and till now no update and no response. Whenever i m calling the call center, they are giving some number which is not working. No one is giving a proper answer regarding the same. Can i know who is the contact person or how to proceed to make a complaint on them if i don't get any response?

          My no [protected]
          Bajaj Finserv customer support has been notified about the posted complaint.
          View replies
          I am not able to do online shopping cause my pan card is not updated and by visiting nearest Bajaj branch they refused to help me so plzz add my pan card
          Mobile no. [protected]
          Email id - [protected]@gmail.com
          Reply
          Respect sir; I need to activate my bajaj finserv EMI card pls do the needful
          card holder name V.RAJESH CARD NUM [ [protected] ] CARD TYPE
          PRIVILEGE
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            V
            Vikas Kharera
            from Pune, Maharashtra
            Feb 26, 2019
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            Address: Mamta Mobile Tohana, Fatehabad, Haryana, 125133

            Fone safe policy no.- w51dtbea515694

            Dear sir/madam

            Please kindly cancel my insurance of digital fone safe.

            I have finance problem. So kindly request you to cancel my mobile insurance and send me the confirmation of cancellation of mobile insurance immediately.

            Thanks and regards

            Vikas kumar
            Bajaj finance limited
            Absm barwala
            Vikas. [protected]@bajajfinserv.in
            [protected].
            Bajaj Finserv customer support has been notified about the posted complaint.
            View replies
            Hi team,
            My Name Is Gaurav Dhamija. My Employee id D56987, UAN Number[protected]. Plz send my PF Statement Full Amount.

            Regards.
            Gaurav dhamija
            Mob-[protected]
            DOB-21/9/1987
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              V
              VHangthianmuang
              from New Delhi, Delhi
              Feb 26, 2019
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              Dear sir,
              My name is vhangthianmuang and i'm a existing customer of bajaj finserv. My id is[protected]. On 04 february 2019 i've purchase a flight ticket from yatra (Order id is order #[protected] and used bajaj emi credit card ffor the duration of 3 months. But due to some problem i have cancelled the order from yatra and they even cancelled the order and refund the amount but bajaj generate the loan emi start date 02/03/2019 for 3 months. (Loan account no is - 410ecf[protected]. Please cancel this loan amount. Helpful 3 documents file are attached it.

              Thank you,
              Bajaj Finserv customer support has been notified about the posted complaint.
              Mar 16, 2019
              Updated by VHangthianmuang               Why you guys still didn't cancel the loan and still refuse to take action against it. It's been already 19days now and still the problem wasn't resolve. And you guys still deducted the loan amount without hesitation. Are you guys are playing a mind games with your customers? See the attached.

              View replies
              Why are you unnecessarily charging for a service that i do not want to use, the EMI Card. I wish to discontinue my EMI Card. Kindly guide how I can discontinue.
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                S
                Swebert
                from Bengaluru, Karnataka
                Feb 26, 2019
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                Address: 560043

                Hi i opted finserv flexi loan and they never mentioned about the credit vidya fee. Just they told processing fee will be around 10k. But when loan disbursed i saw credit vidya rs.4, 999 was cut. Even trans cibil wont take much. I dont need that please return the amount.

                I called and tried many ways to reach customer care no one pick up the call. When some one asks for loan details with their agents they will be behind us calling so many times to get a loan. But when we take loan and need clarification no accept. I dont know whether they have ethics.
                Bajaj Finserv customer support has been notified about the posted complaint.
                View replies
                Dear sir/madam
                I didn't purchase Any insurance policies od hdfc but it is attached with my personal loan
                Hence it has to be cancelled immediately with my humble request .
                Also i have one emi network card with limit of 125000 . Also not used single time.
                But again during the process of personal loan 1 emi network card worth limit 29000 attached without my acknowledgement
                It must be cancelled on immediate basis.

                All the process done via call may be its miatake and i have all call record .


                All the charges taken by bajaj should be revert as i am not acknowledge of that
                Its my humble request plz revert it ..
                Document atteched and loan no is on document

                Revert credit vidya fee 4999
                Hdfc insurance fee 2500
                Emi network card fee 449
                And unnecessary others.
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                  K
                  khaja.h5
                  from Bengaluru, Karnataka
                  Feb 25, 2019
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                  Address: 560064

                  Hi Team,

                  My EMI date is 05th of every month. I have sufficient balance in my account. How is it possible that the emi got dishonnored and i have to pay the bounce charges. This is the 05th or 06th time i have purchased item in bajaj. 1st time like this it is happening which is annoying.

                  Loan numbers: 404CDD[protected] and 4040VS[protected]

                  Same day they have deducted bajaj loan amount which i am paying 40th emi. Why should we pay dishonor amount. When i have sufficient balance in my account and bajaj executives harassing like any thing and i am getting plenty of msgs that the emi not cleared pay dishonor amount. The executives treating like i am culprit and i have to pay the penalty which i am not responsible.

                  Regards,
                  Khaja Hussain M
                  [protected]
                  Bajaj Finserv customer support has been notified about the posted complaint.
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                    V
                    VHangthianmuang
                    from New Delhi, Delhi
                    Feb 25, 2019
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                    Dear sir,
                    My name is VHangthianmuang and I'm a existing customer of bfl. My id is[protected]. On 04 February 2019 I've purchase a flight ticket from Yatra (Order id is order #[protected] and used bajaj finance limited no cost emi for 3 months. But due to some problem i have cancelled the order from Yatra and they even cancelled the order and refund my bajaj card but bajaj generate the loan emi start 02/03/2019. (Loan account no is - 410ecf[protected]. Please cancel this loan amount. Helpful 3 documents file are attached it.

                    Thank you,
                    Bajaj Finserv customer support has been notified about the posted complaint.
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                      M
                      mohitrrana
                      from Ladwa, Haryana
                      Feb 25, 2019
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                      Address: Hariyapur , KURUKSHETRA, Kurukshetra, Haryana, 136131

                      Hello sir, i bought a mobile that was earmarked by bajaj finserv. I did not give the mobile number in my bajaj finserve card which he added. Now i wanted to buy another mobile so my mobile number was not showing. The shopkeeper said that go to bajaj finserv's office, tell your problem. Instead of solving, he said go to the shop from which the mobile is purchased
                      Bajaj Finserv customer support has been notified about the posted complaint.
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                        P
                        Prashant Gadge
                        from Savantvadi, Maharashtra
                        Feb 25, 2019
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                        Address: Bajaj Hosing finance Wakde wadi shivaji nagar Pune, Pune, Maharashtra, 412105

                        Bajaj finance is doing fraud with his customer by without informing his customer give more than 1.50 lakh insurance policy and forcefully give us bajaj elite card and do fake commitment about rate of interest actual rate of interest is different.... Their representative is not available in office and mgr give excuses so request all beware from such fake companies like bajaj finance i have very bad experience
                        Thanking you
                        Prashant
                        [protected]
                        Bajaj Finserv customer support has been notified about the posted complaint.
                        Feb 25, 2019
                        Updated by Prashant Gadge                         Dear sir
                        For my home loan balance transfer Bajaj executive Mr Vishal ghodke committed interest rate of 8.45% reducing but in actual it is 8.90%,
                        And I had not signed sanction letter of 8.70% .

                        There are other following fake promises also given by your executive..
                        1) Gift vouchers Rs 17000 from Amezon. ..not received
                        2) forcefully insurance policy given without signing documents..and top-up loan made for that ...
                        3) forcefully Bajaj elite card Rs 5000 given.

                        And all above not informed by us and I had not received any documents from Bajaj also, .
                        After checking online we came to know about this... fraud..

                        We already 7-8 people suffered from this issue

                        Making fake sign on loan and insurance documents is fraud
                        ( Punishment for Forgery – Section 465) leagal action will be taken trough consumer court with support of media..by all o[censored]s..

                        Regarding this we made two meetings with Mr Arvind Srivastava and Umesh Bagade from Bajaj but nothing worked...

                        -Requesting you kindly revise interest rate from 8.90 % to 8.45 % as commited.
                        - immediately issue Amezon gift vouchers Rs 17000.
                        - Cancel Insurance and settle full top made for insurance.
                        - Cancel elite EMI card and refund Rs 5000.

                        Please resolve above issue asap and update..
                        Find my details below..
                        My loan application No-[protected].
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                          V
                          ViNoD BiRajDaR
                          from Pune, Maharashtra
                          Feb 25, 2019
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                          Address: Dhotri tal District solapur, Solapur, Maharashtra, 413228

                          Dear sir / mam...
                          Sbi ke mandate fail bajaj karke mere pehle 9 baar paise cute hai 295 ke tab mai complaint kiya tha, wapas 295 ke 7 baar cut gaye tbhi bhi complaint kiya, an wapas 3 baar hua hai.. Kya karu mai.. Mushkil ek ek paisa kama raha hu wo bhi bank wale kha rahe hai... Bank wale jina haram kar diya hai mere..
                          Please refund my all deduct charges
                          Bajaj Finserv customer support has been notified about the posted complaint.
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                            M
                            Murtuza Poonawalla
                            from Ahmadnagar, Maharashtra
                            Feb 24, 2019
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                            Address: Pune, Maharashtra, 411001

                            Good evening,
                            I had previously applied for the “bajaj finserv elite card membership” via the bajaj finserv app.
                            I got a call from one of the bajaj finserv executives explaining me the facilities of the elite card membership, and had asked me to pay a one time subscription fee of inr 4, 999, which i was aware of when i had selected the same via the app. He also assured me i would be assigned a whole new separate credit limit which would be independent from my existing bajaj finserv emi network card.
                            The executive sent me an email with a link for the payment of the onetime subscription fee and had told me that i’ll be getting a conformation call & a verification call for the same. However it’s been over 4 working days and i’ve neither received a acknowledgment of the payment made / a callback / or a verification call from your company which makes me question this scheme.
                            The call centre numbers do not work and the emails at [protected]@bajajfinserv.in are going unanswered.

                            Kindly respond asap
                            Bajaj Finserv customer support has been notified about the posted complaint.
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                              S
                              Show Stellar
                              from Mumbai, Maharashtra
                              Feb 24, 2019
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                              Address: Raigad, Maharashtra, 410210

                              My name is anup shedge i am a consumer durable loan customer in bajaj finance. I ahve purchased a product in 23/10/2018 for which i am paying emi and have paid one emi in advance. But why the bajaj has deducted rupees 295*3 from last 2 days from my sbi account let me know and kindly refund my amount as soon as possible.

                              Loan account no
                              402cdd91604751

                              Your a/c xxxxx293383debited inr 295.00 on 23/02/2019 transferred to investment intermedi twice and again today they deducted 295 for the same.

                              Thanks & best regards,
                              Anup shedge
                              Bajaj Finserv customer support has been notified about the posted complaint.
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                                Annieamber
                                from Kolkata, West Bengal
                                Feb 24, 2019
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                                Address: Darbhanga bihar, Darbhanga, Bihar, 846001

                                Hello sir,

                                My name is amber imam am a consumer durable loan customer in bajaj finance. I ahve purchased a product in march 2018 for whcich emi's are all paid in january but they deducted rupees 295 as charged received mandate fail. From last 10 days they charged mandate failed even all emi are paid total amount deducted about 295×20. I request to refund my amount in my bank account. My bajaj loan account number is u080cd74140537, u08bew74140560 and my registered mobile number is [protected]
                                Bajaj Finserv customer support has been notified about the posted complaint.
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                                  Annieamber
                                  from Kolkata, West Bengal
                                  Feb 24, 2019
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                                  Address: Darbhanga bihar, Darbhanga, Bihar, 846001

                                  Hello sir,

                                  My name is amber imami am a consumer durable loan customer in bajaj finance. I ahve purchased a product in march 2018 for whcich emi's are all paid in january but they deducted rupees 295 as charged received mandate fail. From last 10 days they charged mandate failed even all emi are paid total amount deducted about 295×20. I request to refund my amount in my bank account. My bajaj loan account number is u080cd74140537, u08bew74140560 and my registered mobile number is [protected]
                                  Bajaj Finserv customer support has been notified about the posted complaint.
                                  Feb 24, 2019
                                  Updated by Annieamber                                   Hello Sir,

                                  My name is Amber imam am a consumer durable loan customer in bajaj finance. i ahve purchased a product in march 2018 for whcich EMI's are all paid in January but they deducted Rupees 295 as charged received mandate fail. From last 10 days they charged mandate failed even all emi are paid Total amount deducted about 295×20 . I request to refund my amount in my bank account. My bajaj loan account number is U080CD74140537, U08BEW74140560 and my registered mobile number is [protected]

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                                    Kavya Shekar
                                    from Bengaluru, Karnataka
                                    Feb 24, 2019
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                                    I'm been showed some vas services in my bajaj account for which i never requested or asked for. The vas services amount now shows 5345 however the loan amount shows 2024. I have never taken a loan of 2000 from bajaj finser v i am not able to understand as to why they are charging me for the same as this account is on my dad name we are getting threatening calls that there is a case registered on ur name and u will be produced in court by police. My dad age is 54 years and now he has taken tension regarding this. I'm not able to get any clarity on this 2000 loan.

                                    Please help..
                                    Bajaj Finserv customer support has been notified about the posted complaint.
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                                      H
                                      Hari Babu Singh
                                      from Kohima, Nagaland
                                      Feb 23, 2019
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                                      Address: OZIAS Paying girls hostel, Ist Floor, Kharlyngdoh cottage,, Lummourie, Laitumkhrah,, East Khasi Hills, Meghalaya, 793003

                                      I bought a sony led tv from wheels & wares, dhankheti, shilong through bajaj finserv. Last emi has been debited from my bank a/c on 02.10.2018. Hence, there is no outstanding payable to bajaj.
                                      On 22.02.2019, an amt of rs.117/- only has been debited from my bank a/c as bajaj finserv emi card inactive fees. It is not understood, what is inactive fees?
                                      Neither i received card nor i used their card.
                                      Hence, i would like to request you to refund my money which has been debited from my bank a/c on 22.02.19

                                      From : hari babu singh - customer acc no.[protected]
                                      Bajaj Finserv customer support has been notified about the posted complaint.
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                                        csrayyavala
                                        from Hyderabad, Telangana
                                        Feb 23, 2019
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                                        Address: Hyderabad, Telangana, 500072

                                        Review: useless at first the cust. Rep called me n said u have a preapproved loan for 3.29 lakhs, so just submit your pan and address proof, loan amount will be credited to your account within 48 hrs. After submitting the documents along with payslips n all, they say the loan is not approved as my cibil is 724. Without checking my cibil how can you provide a preapproval for loan? Later a rep called me and said 3.29 is not psbl and we can provide upto 1.5lakh only. After accepting dat, now dey say even dat is rejected. Also they checked my cibil twice, just to reject. Is this marketing strategy to fulfil your month end targets? Is this the way you cheat your customers?
                                        Bajaj Finserv customer support has been notified about the posted complaint.
                                        Feb 23, 2019
                                        Updated by csrayyavala                                         Review: Useless At first the cust.rep called me n said u have a preapproved loan for 3.29 lakhs, so just submit your pan and address proof, loan amount will be credited to your account within 48 hrs. After submitting the documents along with payslips n all, they say the loan is not approved as my cibil is 724. Without checking my cibil how can you provide a preapproval for loan? Later a rep called me and said 3.29 is not psbl and we can provide upto 1.5lakh only. At first one exec said ur loan is approved and later they said its rejected. After accepting dat, now dey say even dat is rejected. Is this marketing strategy to fulfil your month end targets? Is this the way you cheat your customers?
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