Bajaj Finserv Complaints & Reviews

My samsung j7 prime mob has been damage by internal fault and my mob was insurance with u r finance. I submitted my mob last jan. All documents, mob and all accessories were submitted. But it's over one year no insurance claim, no any msg. I would contact insurance company many times he can't detailed tell me what happened and not received me as proper. Please action this as possible as early

I have submitted cancelled cheaqu in 18 february in vashi branch then also it showing this massage now. Dear customer, one time password cannot be generated due to requirement of a fresh nach (Ecs) mandate. Visit the nearest branch for submission of the nach mandate. Use alternate payment option to complete your purchase. Rgds, bajaj finserv. When i can buy from flipkart
P. A. Balan

Dear sir/madam,
I was bought a new pulsar 220 bike in pattukkotai arasu bajaj showroom for my brother with ready cash (Rs 110000). My brother name is mohan. I can't go register my bike during rigistration time for my bike accident. So i was paid ready cash for that demaged parts change into new parts. Total amount was around rs:31000. Showroom manager says wait 4 months for bike registration because of refund my registration process. I was very dippressed for that issue. Please register my bike and return my old parts to me immediately. So please take immediately action for that issue. I will eagerly waiting for your wonderful response.
Thanks & regards,
Sivabalan. S
[protected]

Hi,

I'm arvind kumar. I have been recently charges for rs 7614/- against an unknown transaction for "life insurance phonebinding" which i never purchased.

Transaction details:
05/03/2019 ecs debit paid paid to bajaj c4010cd0036:1000009:tech process refno:4010cd0036 - keb hana bank rs: 7, 614.00/-

Loan account no: 401lip[protected]
Total loan amount rs.7, 614/-

The amount has been debited from my savings account & surprisingly bajaj used 6 years back ecs to deduct the same.

Also i have been trying to reach their consumer care since morning but ivr system doesn't have any option to reach to customer service executive.

Please help resolve this issue.

I have been wrongly charged for 7614/- without my knowledge against the head "life insurance phone binding".

The amount has been debited from my savings account & surprisingly bajaj used 6 years back ecs to deduct the same. I have not purchased any life insurance moreever they don't have any details of mine, how come they have open a life insurance without enough details about a person.

There consumer care number is not reachable. They seem to be fishing customers account for money.

I bought a phone (Samsung a7) from bajaj finserv on 24 feb 2019. And the sell me a mobile insurance without informing me whose value is rupees 2574 and the name of insurance company is digital fonesafe policy. They ask me if not applied then sms (Dfs n) to [protected]. And i have done this message but yet insurance is not canceled. I request you to to please resolve my problem as sson as possible.

I am using bajaj emi card from 10 months and my credit limit used to be 1.15 lakh but recently they reduced the limit to 35000 without informing. They did not mention the reason but they should atleast inform about the reduction. At first they blocled the card without informing and now this reduction. If you can't inform anything what is the use of providing our contact details.

I have recently purchased a tv and a cpp tele binding was activated for my account without my authorization.
The cpp telebinding, loan account no is:-403ctbea237908
The details of the tv loan are mentioned below

I want to cancel that insurance which is activated.
The loan number for tv is:- 4030cd[protected]
Please resolve the issue as soon as possible

I was unable to pay my 3 installment to bajaj finserv because of my serious issue and i clear all the amount with due and after 3 rd installment bounced and after that i was ready to pay all dues (Money) to them and i called them up and they created a full and final letter which they just reduced cheque bounce charges and told me to pay that amount and i paid all the f&f amount in the favor of bajaj finserv ltd.) what to do next?? Any solution?
My name on card is nikhil sunil tidke
And my contact no is [protected]
Plz resolve my issue...

I'm hemanth kumar. S m, having a consumer durable loan in bajaj finserv with the below details.

Cust id: 78364836
Loan account num: 4040cd86687839
Registered mobile number: [protected]

The issues i'm facing is ton 3rd march 2019, there is a debit of 2 emi from my account. With the amount of rs 4574 & rs 1417.

But my emi every month is rs 1417 (For the above mentioned loan number)

Got to know that someone has took emi loan with loan # 404remdz597098 from dealer "future lifestyle fashionsbangalore in" on 10/02/2019 for which the emi is deducting from account. Amount deducted is 4, 574 rupees..

Why is this happened, why should i pay for someone, please resolve this. I sent many mail to wecare but no proper response, not able to connect to customer care also. Tired of worst service from bajaj.

At least provide me the details of location of loan taken i will enquiry it.

Hello everyone. I ordered a product from bajaj finserv website on 2nd of march, it's been almost a week the seller still hasn't confirmed my order yet and i cannot cancel the product in the website. I mailed them but they still haven't reverted back yet. Can anyone provide me the solution? Reason for such delay, whom should i contact? The seller (Khosla electronics) or bajaj finserv?

Request you to pls de-activate my card which was not delivered to me & now you have debited rs. 117/- from my bank account without informing me & not taking my permission before deducting.
This is unfair practice.
Pls de-activate the card and refund rs. 117/- back into my account.

Thanks
Hari babu singh
Email. Id = [protected]@gmail.com
Mobile = [protected]

I purchased a laptop on 15-aug-2018 and a cpp tele binding was activated for my account without my authorization and the 5 emis of total rs 3380 were deducted from my account.

The cpp telebinding, loan account no is:-410ctb87441206. The loan number for laptop is:-410cdd84520788
Please resolve the issue and arrange for repayment as soon as possible.

I had got approval for my loan 4560cd37309997, form bajan finserv lending on 22 th feb all documnatetion everything was done online i am calling them and mailing them further formaltiy of disbursment but i havent got reply for anything more than 100 call and 20 mail i have done
No consumer resposibilty they show i am in mental stress coz of this my name is saurabh singh

This is in regard to the flexi Loan account no: 6067214 in June 2016

I told in beginning that I will be requiring Flexi loan(over draft facility) of around 2 lakhs and was informed that as per my eligibility loan amount will be sanctioned and I need to pay interest and processing fee for the amount with utilized. As a confirmation for LOAN Disbursal I had written categorically that I do not want any General and Life Insurance coverage.

For loan amount of Rs 9, 15, 000/- which got sanctioned for me, I had received an amount of Rs. 8, 79, 792/- in my account and there was surprise call from your call center asking me to pay Rs. 35, 208 as first month interest and processing fee which is already deducted from my sanctioned amount.

Immediately when I received the information the deduction and interest part I had written to Bajaj Finance to cancel this loan amount and to inform the process to close this Loan.

I regret to inform that inspite of sending reminders to [protected]@bajabfinserv.in;

[protected]@bajajfinserv.in literally there was no response.

Finally I had escalated to

[protected]@bajajfinserv.in but still there was no response.

After trying to contact Mr. Amir who was employee of Bajaj Finserv for nearly one Month, he finally responded by reducing the interest amount from amount from Rs 4159 to 447 per month.

Since Aug 2016, Iam paying Interest of Rs 447/- per Month and till Feb 2019 I had paid total Rs.

17, 131/-

I hereby submit that the insurance was given to me with out my consent, processing fee was charged for

the loan disbursed and not on the loan utilized amount as committed to me and even after repeated followups and escalation to close my loan account there was no guidance from Bajaj Fin serv and not  even a single email or call.

I Request Bajaj Fianance to  to refund the wrong fully collected amount of Rs 17, 131/-(upto Feb 2019) and close my Flexi Loan with immediate effect.

Thanks &Â Â Regards,

Md. Kamal Pervez

Dear sir,
I had purchased 2 refregirator in the month of november 2018 from great eastern through bajaj finserv where executive (Deep) told us you will get refund of 1 month emi + rs. 1000 after the deduction of 3 emis.
Since last 1 month i was talking to, zubair, rachit and mr. Kunal but did not get any proper reply from any of them, some of them are not answering my calls nor providing any proper solution. Below find loan account details
1. 4560cd93915086
2. 4560cd94670824
Where i supose to get refund of rs. 3450 each.
Requesting you to look into the issue and resolve it asap.

Hi,

Some body as used my account and taken loan and they r paying it from der end and am not able to use my emi card and all my information as been changed address, mobile number and address too.

Am tried of calling to call centre and writing email too.

My number is ; [protected]

My email : deepak. [protected]@gmail.com

Kindly arrange a call back and rectify the issue

Dear sir,

With reference to my bajaj finance limited loan a/c. No. 4040cd73619952, please note that i had purchased a tv and had taken emi facility on bajaj finance card for amount of rs. 39, 000.00

The monthly installment was of rs. 2, 167. I am paying every month as per schedule but this time they deducted 395 extra for bounce charge. And i am maintaining balance as per schedule. And even i have proof of my bank statement that i have sufficient balance on the due day, but don't know why these people deducted the amount from my account. I request you to please look into the matter and advise solution and request you to kindly refund the deducted amount.

Thanks & regards,
Shrishail patil
Mobile : [protected]

One of the executive from bajanfinserv called me and pitch the od limit and i denied to accept but they force me to keep it as we need not to pay a single penny unless until we use its amount.
They send me an email with the details that for the amount charge. I completely denied for the charge then their executive asked me that they will charge 4999 after two year and there is no charge apart from this but when got the disbursal amount they deducted more that 13 thousand from the amount in advance and they disburse the amount on 5th of march and they have mentioned the date for 28 feb. They are clearly cheating with me and when i contact them to close that amount same day of disbursal they denied and they asked me to pay 4% of the amount disbursed.
They are cheating with people who believe on their words.
Please help me to get this resolved. I will not pay a single penny to close this account.

Loan account no : 401safeb337742
Conversation email address :sandeep. [protected]@bizsupporta.com
Mobile number of the executive: [protected], [protected]
My email: tech. [protected]@gmail.com
My mobile: [protected]

Dear sir, i have used bajaj finserv, the loan was upto 24 months with emi 2730/- per month. I closed the account by paying the balance amount that was 46375.53/- on[protected]. I got an noc from bajaj as well regarding the foreclosure of the account. But they have deducted this month of emi even after they gave noc to me and closed the account, and they don't have a customer number where i can call, there is an email id that is [protected]@bajajfinserv.in i have emailed them but no-reply at all. I need you help to look into this issue as this is sheer fraud. Thanks. I am attaching few screenshots of my account details and amount deducted from my bank account. Noc screenshot bajaj account details screenshot loan account - 478rpl89009767.