Bajaj Finserv Complaints & Reviews

Hi,
I am calling in regards to my Consumer Durable Loan number 456MPD87330745;
I had been your customer for a long time and never had any issue with my ECS,
this is the first time my ECS was bounced, Due to some medical issue I don't have sufficient fund on 2nd Mar'18 and ECS got bounced but How can You can hit multiple time for ECS deduction without any customer confirmation.??
I HAVE CHARGED Rs.3540 For Bouncing and the EMI card I try to use for the shopping the dealer said this card is Inactive and the card is useless why u guys Inactive the card and deduct the activation(Service Amount)amount or Because of this 2 ECS bounce my CIBIL rating had been drastically affected.
I believe in your bank that is why I had a loan from you guys and I want you to get things sorted out on urgent basis, if you not then I had to forcefully send a complaint letter the RBI Vigilance Wing.

Note: I don't want any person calling me or Harassing for recovery and very Important I want my CIBIL to be updated.

Be a Gentleman Finance.

Thanks and Regards;
Vikrant Anand

We have bought two ac in the month of november from sachdeva electronics in month of november and there was a commitment made by bajaj agent that we will get 1 emi waved off after third instalment and the same will be credited to or bank accont atomatically. While checking the statement to our surprise we noticed that nothing is credited to or account and when enquired about the same a diffrent agent came forward and denied any such claim made... It was very dishartening and would call it as cheating and lost all my faith with brand bajaj... Will seriously take it up to the company md and to all the concern goverment athorities... Never expected ot of an a+ rated company

Hi team, i already taken bajaj flexi loan on (August 2018 and application number :[protected] and last month one of bajaj executive was contacted to me stating that you have eligible ~5l top up loan without any fees - name of person : priya ([protected], [protected])& ravi her supervisor ([protected]), the loan was approved on saturday, march 9, 2019 6:52 pm application number[protected] with all fees {insurance premium - rs 3789, flexi fee (Applicable for all flexi loans) rs 4999, financial fitness report disbursal amount rs 4999, emi card rs, 412} during accepting the agreement form i was contact both of them they have been informed process was change, you will get sms and will select no option and then will get waiver for fees, however i haven’t get any single message till now.

And also i have reached all of them and they are ignoring my call, even i have escalated to call center - there is no response, find attached proof for the communication.

Note: i already have loan and am not utilized 100% why should i go with fees, executive was told me no fees that’s reason i have applied.

Regards
Rajagopal

I have taken a flexi personal from bajaj finserv, and they have charged an amount of rs.1499/- towards credit vidya fees, which was not at all informed to me at the time of loan sanction or disbursement, i have shared loan approval mail communication details to bajaj finserv customer care team, in which credit fees is not mentioned, still they are telling that the credit vidya fees can not be refunded.

I have taken digital emi card of bajaj fin serve... I am always maintaining sufficient balance in my account but they are not deducting amount from my account by using ecs, and also they asking overdue amount to pay and daily they are calling and harassing me.. Now also they can deduct from my account.
My loan account no is.
408rem96698969
And
I also requested to complete closure of my emi card as well as loan.

Dear mam/sir, i had applied for a loan with bajaj finance. I checked all customer feedbacks online and had asked all relevant questions with the manager. He explained all terms and conditions on call (Recorded). I was sent the loan offer through sms and was asked to accept the same asap as it was a weekend and disbursal would take time. No agreement was sent or signed. My account was opened within minutes and amount transferred. Over the weekends i found a copy of agreement and other docs uploaded by them. To my surprise the signatures were not mine and forged. Even the t&c was different than commited on call. I mmediately contacted the manager on the t&c he only kept ignoring my calls and making excuses to get back 3 days passed by. After getting in touch with legal expert, i then i happened to tell the manager of the forgery on agreements. He was scared and accepted the wrong doings on call (Recorded). I have used some portion of the loan and dont know how to go forward. I want to keep the loan as per t&c stated on call, get justice on the harassment of 5 days, bajan employees seems to be regulars on cheating and fraud so it need to stop and finally ask bajaj higher management for a written apology as there are numerous complaints on same lines and only growing.

Yesterday, i bought a washing machine by bajaj finserv and got emi card in app but whenever i tried to log in cuatomer portal otp was not received and i asked to shopkeeper to gave my experia id or customer id or loan account number etc but he does not gave me any id. Now, my issue was that how i know my emi's details and all detail about my loan. I'm trying to say that how i saw my currently loan amount and transactions and whenever i was send message to bajaj helpline no. I got replied that my number is not registered them. I'm confuge what' going on.

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LoansBajaj Finserv cheque recvd mandate failed txn
Bajaj Finserv — cheque recvd mandate failed txn

2 Reviews
Uppal Telangana, India
Va Vasanth436 on Jan 7, 2019
Submit a Complaint
Hi.

I have bajaj personal loan and will be cleared on 5th of every month where as every alternate month they are deducting amount stating cheque recvd mandate failed on average of rs 1000to 1200. Whe i as them they say they didnt deduct and bank says ask with sbi. Then who is responsible. I have only single loan an no other emi. Bajaj team doesn't respond properly and close the ticket without our concern and response

Dear sir/madam
I get a call from digital fone safe policy. Regarding laptop safe policy.. Till now am not recieved any software or copy of insurance documents. I had given cancellation letter to bajaj finance for cancellation previous cancellation service request no: sr06717580... Am paying emi amount for policy from 2months.. Kindly cancel the policy
My policy no:im1978774

I would like to inform you that, i have taken balance transfer from lic to bajaj in august 2017, at that time my tenure is 120 months and roi is 8.5% after 8 months bajaj is increasing roi every two months present roi is 9.25 and tenure 126 months.
And my signatures are forged in the agreement several times mail to we care and others but not responding properly

As if i have my mobile number registered with bajaj finserv my mobile number is protected which is now not in use so bocz of this i cant track any of my accounts so its my request to please change my registered number to new one.
Customer id. 12283685...
My new number is [protected].
I had already sent complaint. Regarding this but my promnblem is not resovled.

Sir unblock my card please phone number is [protected] some business problem so i can not timely paid emi but i promise paid emi timely please unblock my emi card. customer name Vivek Tandiya Date of Birth 07.04.1979 PAN AHNPT1154E and Add rest house road kotma distt. anuppur M.P. pin 484334
sir please unblock my emi card and purchase some electronic products
Thanku Sir

Beware of bajaj finance flexi personal loans.

Flexi loan is too good and no doubt about it but you should be aware of hidden charges. There is a annual maintenance charges applicable which is.25% + tax on loan amount. They are very clever they will cheat you by mentioning 25bps in welcome letter and will take your confirmation to process loan.

I picked up a loan with bajaj finance and its a dead lock. Amc came to me as surprise and want to cancel the loan in less than 10 days, post that you raise complaint they will say basis your confimation they released the loan and hence cannot cancel the loan. Post escalating to the top most level customer experience head also there is no use. They claim i need to pay 4% + tax as foreclosure charges and then to move out for 10 day old loan. I am surprised entire team are together in fraud sale happending. I feel very sad on people applying loan for emergency purpous and companies taking advantage of situavation and cheating customer by giving more pain during their bad times.

Please note one time charges -4999, insurance and other charges - 3500, stamp charges - 200 + annual maintenance charge - 0.295% on loan amount (Which will be mentioned in bank terms as 25bps)...

My loan id is 412hfp89298554. I made repayment of rs 3 lakhs on 4th of this month. I paid rs 1 lakhs through internet banking and rs 2 lakhs through rtgs. I received part payment acknowledgement mail for rs 1 lakhs on march 5th. Another part payment acknowledgement mail came from bajaj finserv came on march 7. But i am shocked to see the acknowledgemnt mail which say that i paid only rs.230 instead of rs.2 lakhs. My loan account is updated for 1 lakh part payment.2 lakhs part payment is not updated in my loan account. I don’t know why this confusion...

Kindly resolve this problem

I lodged the complaints in bajaj. But there is no response

Dear team,
We have bought refrigerator through bajaj finserve in mangalore they have informed me that my emi amount will be 2500 but they are deducting 2661 from my account i informed bajaj people they said that they have added extra warranty without my knowledge now i want to cancel my warranty and please refund my amount.

I lost my phone number which is registered in bajaj fiserv.

We have visited your branch and they told to put mail from registered mail id but while taking a loan they did not asked my mail id and now they are not ready to cancel the extra warranty
Name — basha s
Lan numbers — 4220cd40044724
Ew lan — 422ewc41070281

Mobile number — [protected]

The number which registered is not available it has been canceled and now i am out of the city
So unable to visit your branch is there any other solution for it,
My new phone number is[protected]

Bajaj finserv debited rs.118 on 14th march from my account in the name of bajajfin_mndtvrfchgs_mar 19. I already paid my emi with in due date i am not understanding why this amount deducted from my bank account. I am asking bajaj to refund the amount because the amount they charged also did not reflect in my bajaj loan account. Please register my complaint and help to resolve it asap. My loan account number 403sce[protected]

I'm a customer of bajaj finserv with loan a/c: 577dpf96998287
On 02 mar 2019, i have sufficient balance in my saving account but bajaj finserv ecs loan has not automatically cut from my saving account and they charge 450/- extra charges. I have ready to pay ecs loan amount but before that i require solution because the above bounce charges effected on my cibil score. Request you to resolve problm at earlist.

Hi,

I received calls from bajaj finserv about getting an overdraft account and documents were collected for same.

After a few days i got the information that a loan account is getting opened for me and apart from processing fee, huge flexi fee and insurance were added. I don't want to get the account opened because of processing fee. On 15th march 2019, i contacted the sales team and tried to reach the customer care for not opening the account.

Still on 17 march 2019, i am receiving mails from bajaj finserv about loan amount getting dispersed the next day.

Bajaj finserv is always communicating the wrong information to me and is trying to charge me for account that i don't want.

In recent communication, i received a loan account number: 404safec463425

Please get this resolved as i don't want this account to be opened.

I purchased a hp laptop worth of rs. 35000 through bajaj finance from vnet computers in sector 9, chandigarh. Now i find that another product naming "digital fone safe" [ you have purchased insurance with loan application number b3112760 ] is tagged to my loan account no. 424dpfec284911, without my permission, without my knowledge how & why this loan is activated. This is totally an unwanted product for me beside, i'm astonished for such cheap action of this reputed company.
Now, i request you to please raise the complain to this company & resolve the matter so that i don't loose any money. I shall remain in thankful to you. And "if till now" any amount is deducted from my account in the name of this "dfs" must be refunded to me. This is complete fraud process without taking any prior confirmation or my consent this "digital fone safe" insurance schemes are activated.
Thanking you
Your's faithfully
Varun kumar singh
Mob. [protected]

Sir
Myself applied for a personal loan already have pre-approved personal loan as informed by (Ex. From nilambur branch). As per the information i submit and completed all the documentation process on[protected]. He was said that by[protected] the amount will be credited to my account. But unfortunately no action was took place not even a verification call. So when i went to the office he was not there and others in the branch doesn`t had any information about that. When i called him he doesn’t given any kind of information. Again i went on[protected] that time also he didn’t give any kind of right information and ask me to come on next day. Again i did the same that time only he started his work on my application and assured me about the verification call on next day[protected]. He call me on that day and ask me to came to the office. When i went there he again made excuse and didn’t give any kind of proper answer to my questions about the status of my application. Yesterday[protected] also i went to the branch because of the lack of processing from the branch, before that i made a call and that time he try to insult and miss treat me.
. We the customers of bajajfinserv are expecting the minimum quality from the executives and credibility from the company. Sir i am asking that if there are any obstrucles to approve the loan, as per above mention quality the executive should give the right information to the customer. As a customer we can understand but here instead of that he is trying to make me fool. And i wish to say that no one will treat like this further.

Sir i am requesting you to give a kind approval for the loan process as soon as possible as per the company norms. Or
I am requesting you to give me the explanation about such a rude behave and wastage of valuable time by the company.