Bajaj Finserv Complaints & Reviews

The mistake that I did is that, I have taken consumer product through Bajaj Finserv 0% interest very long back. Still they are calling to take loan still I have asked them to de-register.

Please stop send messages and stop calling. If we require a loan we will contact you. Please behave like matured and stop calling or messaging.
It would be better to put one code to de-register customers by themselves.

Hello sir/ma'am,

I would like to escalate this matter to you that i have been doing the follow up for refund of rs. 4, 999 which i paid to bajajfinserv to get elite emi card for which, later, i was informed that i was not eligible due to their internal credit policy or some reason.

Once, i asked to refund my fee, i got a email from customer care in which they asked me to provide my bank account details so that they can process the refund and i provided the same on very same day.

However, it has been more than 4 months, i am still waiting for my refund and whenever i am sending a follow up email, i am just getting the response the my refund will be processed soon or it is in process.

This is really very unprofessional behaviour from such a reputed nbfc bank. I have maintained a very good relation with bajaj finserv since very long time as i have been using some of the personal loan facilities whenever needed and i have been very consistent customer in terms of paying all emi's on due timeline.

But, this is very unprofessional from bajajfinserv side that i am forced to do so much of follow up for to get the refund of my rs. 4.999.

I have escalated this matter to nodal officer of bajajfinserv, however, they dd notthing as well which shows their double standard that if consumer misses to pay any of their emi or dues, they levy heave late charges and interest and now consumer is asking for hard earned money and his refund, they are taking so much of time and not doing anything to refund my amount.

I hope, i am able to explain my problem in detail, it would be great if consumer compaints forum could help me with this matter and take appropriate action to process my refund.

Kindly help me to resolve this matter.

Thank you
Pramod
[protected]

Sir i have requested already once please cancel my loan i am feeling uncomfortable what ur doing is not right i am facing lot of problems because of that loan please cancel it or else i will cancel my bajaj card and complaint against for irda i have a good opinion about baja company soon please cancel the loan within this week okkkkkk please cancel it as soon as possible

Warmest seasons greetings...!!!

I purchased a new bajaj pulsor150cc on 4th oct. 2018 from shikha motors, ambala road kaithal haryana.
Its observed that engine were make ubnorarmal sound after 2 days so i complained to same dealer/service centre. After checking they assure me that its not a serious issue its will be rectify automatically. But the problem was the same on 13.10.2018 and i again visited the service centre. While service manager agree with the problem and ask me that we are going to do 1st service today after that problem will 100% resolve. Service has been done before standard timeline but the problem still persist and engine making huge sounds in december 2018. Again i visited the service centre in dec. 2018 but this time they told me its a normal sound so no need to worry. I was very fed-up with service/ customer service.
On 31 dec 2018 (Time 20:00) i was on highway at kurukshetra and bike's engine goes shutdown, i tired to start the bike with kick but kick was in free condition. I was very angry to purchase a bajaj's bike.
Next morning i called up in service centre and brief the incident, they give me a mobile number, but the guy who picked my call, give me another number i bring the bike in their service centre. I was very shocked when the service manager told me that engine got jammed and piston broken. Also briefed me that there is no engine oil that's why its happen. Also they told me that you have to pay for this.
After 15 days bajaj has changed the piston and cylinder head and return to me with assurance that problem has been resolved permanently.
But now its again create problem and engine oil leakage from cylinder head and i login the complaint with dealer/bajaj, kaithal, its 15 days passed away, but complaint still persist.
Its the total harassment of the customer.
Its my humble request, please look in to this matter.
It will be highly appreciable if bajaj refund which i paid or change this product.

I was tortured by baja finserv telecallers and brain washed to take od loan from bajaj finserv and they didn't explain about the hidden charges of 15000 rupees. They said only 1% is the processing fee. Once i got the approved loan amount then i got shocked and i asked the loan processed person he said please accept it sir, only 1% will be charged as processing fee and remaining amount will be credited into your account and he brainwashed me. Once i contact the customer care for grievance they are very rude and fraud guys. I have repaid what ever amount credited into my account but they are showing outstanding as 52128.5 rupees but there itself showing as utilized amount as 14280 as there charges that is not credited into my account. Please close this loan and repay my amount.

My customer id:58776097. I have bought samsung smart led t. V through emi from bajaj finance now i want to cancel the extended warranty of cpp asset care policy.

My asset care policy number is 403bewdz616685, my emi will start from 02 april 2019 so do it fast. Please cancel cpp asset care policy please cancel this extra warranty insurance as soon possible

Hello dosto mera nam surender hai mene vijya sales se ek ac liya tha jisko bajaj finserv ne finance kiya tha kuchh financial problem ki wajeh se meri emi bounce ho gai fir mere pas bajaj finser se megha ka phone ayar ([protected], [protected]. On 10th december 2018, by the filed executive anil sharma ([protected]). Usne mujhse cash me payment le liya or bola sir mene update kardiya hai or fir jab mene jan me online payment kiya to mene dekha ki meri payment update nhi hui hai, maine bajaj ko mail dala ki emi not update or unhone ka ki sir aap ki oct. Or dec. Ki payment update nhi hai baki sari payment update hai, aap uski reciept bhej do, phir mene unki statment me se oct. Or dec. Ki payment detail ka mail kar diya or dosto kal yani 15/2/2019 ko mere pass phir se phone aya or dosto ab wo bolte hai ki une meri nov. 2018 or feb 2019 ki payment nhi mili.

Matalab ki hum cutomer pagal hai un unhi ki statement me humari payment nhi dikhti, or na hi wo apne employee se investigate kar rahe hai ki payment jab di gai hai to kaha hai, ulte mujhsase bola ja raha hai ki aap payment ka proof do jab ki mene unhe apni sari payment ka proof de deiya hai. Ye bajaj finser wale aise humiliate kar rahe hai.

Mujhe ba wo bol rahe hai ki aap nov. Or feb ki payment karo or uske sath penelty jab ki me sari payment kar chuka hu

Please meri help karo

Bajaj finser loan account no : 401sfp87676128
Name surender kumar
My email id : [protected]@gmail.com
Bajaj finserv email id : [protected]@bajajfinserv.in

I have loan with bajaj finserv (Customer id[protected] and i used to pay emi rs.3333/- normally in advance by the mode of customer portal. But this time paid on 28.02.19 (Emi-4) through online axis banking. As per normal procedure of bajaj finserv the customer who paying advance paying option between 25 to 30 of date it will be adjusted on upcoming month) but unfortunately i have been charged bounce charge by bajaj finserv rs.450/- even after paid. I have raised complaint to bajaj finserv customer care [protected]@bajajfinserv.in but there are asking to pay bounce charge. Never get any kind of proper response from them. And feeling cheated by them. Please look into the matter and do the needful. Regards, vinoth kumar k (Mobile no [protected]/[protected])

Bajaj finserv debited 118rs on 14 february from my account in the name of bajajfin_mndtvrfchgs_jan19. When i asked they emailed and told that it was ecs charges by bank. When i contacted with bank they told that it is deducted by bajaj finserv and not ecs. I told bajaj to refund the amount because the amount they charged also did not reflect in my bajaj loan account. But they did not respond on it. They are unnecessarily charging. Please register my complaint and help to resolve it asap.

I am getting atleast 7 calls daily from Bajaj Finserv on Personal loan / OD Limit etc for last 5 months. I have informed them multiple times and even then not getting stopped. Its really irritating.

Already i have blocked atleast 10 numbers of Bajaj Finserv.If i block a number then they are calling from different numbers.

Stop calling me further. My number is[protected]

Hope this will be resolved shortly.

I have received fake call for loan against policy in the name of your company from these number [protected] & [protected].
They know about me as I m Bajaj Finance customer and offered me purchase a insurance policy and we will provide u 18 lakh loan amount with 0% roi for tenure of 15 years as per ur eligibility with in 40 days from the date of advance payment of one year premium of insurance policy.
Kindly look up the matter as I m member of Bajaj finserv I feel it's mine responsibility to convey

Dear team,
We have bought refrigerator through bajaj finserve in mangalore they have informed me that my emi amount will be 2500 but they are deducting 2661 from my account i informed bajaj people they said that they have added extra warranty without my knowledge now i want to cancel my warranty and please refund my amount.

I lost myphone number which is registered in bajaj fiserv.

We have visited your branch and they told to put mail from registered mail id but while taking a loan they did not asked my mail id and now they are not ready to cancel the extra warranty
Name — basha s
Lan numbers — 4220cd40044724
Ew lan — 422ewc41070281

Mobile number — [protected]

The number which registered is not available it has been canceled and now i am out of city
So unable to visit your branch is there any other solution for it,
My new phone numer is[protected]

Dear sir/madam,

I am patnam ashalatha mobile number:[protected] customer of bajaj finance i have bajaj finance emi card (Gold) i didn't get any called are from bajaj finance about emi elite card but i am not interested kindly cancellation my emi elite card and refund my amount asap if you have not provide my money i am going to consumer court kindly cancellation my elite card and refund my amount.

Thanking you

Regards:
P ashalatha

Bajaj finserv debited 118rs on 16th march from my account in the name of bajajfin_mndtvrfchgs_feb18. When i asked they emailed and told that it was ecs charges by bank. When i contacted with bank they told that it is deducted by bajaj finserv and not ecs. I told bajaj to refund the amount because the amount they charged also did not reflect in my bajaj loan account. But they did not respond on it. They are unnecessarily charging. Please register my complaint and help to resolve it asap.

I have applied a emi card in bajaj finserv website on 5th feb, and i have paid 412/- online via net banking same time received call from customer care for direct verification but i have received mail reg direct verification but no one called or came for verification. Finally send a mail to [protected]@bajajfinserv.in about my issues now they are telling that my mobile number or mail id not registered with them so i told to refund my money or do process for my emi card. No proper response from them for this everyday sending automatic mails. And they said your service request number closed na that too automatic mail.

Will attach the transaction slip & direct verification mail. It shows clearly to whom i have transferred.

Bajaj finserv debited 118rs on 08 th feb 2019 and 13th feb 2019 (2 times) debited from my account in the name of

(Bajajfin_mndtvrfchgs_aug 18) (Bajajfin_mndtvrfchgs_jan19)

When i asked they emailed and told that it was ecs charges by bank. When i contacted with bank they told that it is deducted by bajaj finserv and not ecs. I told bajaj to refund the amount because the amount they charged also did not reflect in my bajaj loan account. But they did not respond on it. They are unnecessarily charging. Please register my complaint and help to resolve it asap.

I have purchased a product in 2017 for which EMI's are all paid. But today my bank account is debited withd rupees 295 as charged received mandate fail. Today they charged four times for mandate failed even when all EMI has been paid. Total amount deducted= 295x4= 1180 rupees. I request to refund my amount in my bank account. My Loan Account no. 593DPF52980023

I have been charged 4999/- as credit vidya fees. Which was never informed or i am aware of.

I don't want any credit vidya report or never i was informed about this. As per my email while sending ok the only charge mentioned is od activation charges which is flexi fee.Your team member told me this is loan insurance charge.

Loan account number 401SAFDZ395259

I'm reporting a charge loan ac number 403REM96453251 as incorrect charge. Complaint was raised with Bajaj finserv customer service on 9th Jan and still open without resolution. I have escalated initially to [protected]@bajajfinserv.in and din't receive any reponse. Then I escalated this to [protected]@bajajfinserv.in and no reponse yet. I've also raised complaint in NHB and reference is COMP/549/2019. No one has responded to my query.

Dear sir,
Actually i bought a mobile from the bajaj finserv with an amount of 25990. Additionally they added insurance policy for my mobile with a free look period of 15 days. When ever i purchased my mobile i tried to cancel my policy and there is no response from the company. Kindly provide me some assistance regarding this problem.
Policy no. 467dfs[protected]