Bajaj Finserv Complaints & Reviews

I am very old customer of bajaj finserve and taken many durable loans from Bajaj. But Bajaj Finserve have no facility for customers. They provided only computer generated voice calling no any representative they have to talk with customer and guide them properly . Also they not replied properly in mails [protected]@bajajfinserve.com. I mailed many emails to bajaj for many kind of complaints but they always provided cheap worst wasteful replies. They have only time and representative to force customer to pay due and extra charged amount but they don't have time to guide their customer and help them in their complaints also understand them and also to work in their requirements. My loan no. is 457ECF93238444, I taken mobile in emi from bajaj on October 2018 in 1834 /- monthly deduction . My old bank account of Hdfc Bank has been linked in bajaj finserve. Due to change of Company and job by me my last bank account was changed from hdfc to Pnb Bank. and to changement of ecs systems i submitted ecs changement regarding documents in Bajaj Finserve Branch Kanpur on 12th of November 2018 as per Bajaj Branch Employee requirements like ECS changement form and Cancelled signed cheque. But they not changed linked account and charged late payment fees 450/- due to dishonour of cheque in Hdfc account. I said them many times that i submitted ecs documents in your branch but they don't have value of their customer and their any problem. I mailed regarding this and got mail like they not get any ecs changement form and document from 12th november 2018 to 18th of december 2018. And they don't have responsibility to contact self to their to query regarding this same. Also when their representative asked me in call to pay due bounce charges he also said in worst tone that for this you had to visit time to time to our branch to update it. we can;t help you into this and you had to pay any how bounce charges either into this had mistake of our company or branch. It is the last time when i purchased any thing from bajaj and will never go to choose ever Bajaj again and also never refers any for Bajaj.

I am gayarhri r, from erode

I missed this emi 2nd dec 2018, i pay befor 20th dec and i mail to head office, head office accepted this and reply to message 19th pay the loan but collection team more time ask product only not hearing my words and not responding to head office mail every time call and warining to me i am very afriad
What i do i dont know today i so that person call and ask product i attached this message but your staff ravi chandran more angry talk and insulting and need product only please today more pressure then why bajaj finserv send the message 19th dec make payment today 18th dec only.

Dear customer, reduce your monthly emi for loan account number 429ecf93193979, 429ecf93331056 from rs. 6799 to rs.2739 for 15 months at a fixed total interest of rs.5699. Sms ecompl to [protected] before[protected]. To know more & avail the offer, visit
http://m.BajFin.in/FAhH3fR0
. Regards, bajaj finserv.

Bajaj finance deducted 295 rs two times in
4 days from my sbi bank account . i had paid emi 2085 + 450 charges but still they deduct 295+295 rs from my sbi bank account. which is not acceptable.How can you deducted same ammount two times without my knowlegde ? .

It is not my fault i had paid bounce charges then why 295 is deducted twice from my sbi act plz kindly return the amount .

you have a very bad customer care service i was trying to get you but i was not able to talk to your customer service centre very bad service. Deduct ammount without customer's knowlegde.

I have been charged 4999/- as credit vidya fees and insurance amount 6000. Which was never informed or i am aware of.

I dont want any credit vidya report or never i was informed about this.

Need the repayment of same at the earliest. If not will go to consumer and rbi for hidden charges leveraging on customer and false promised before transaction.

While taking loan i have clearly told that, i am ok with processing fee and flexi fee only. I have attached mail conversation screenshot for your reference.

Loan account no. 404saf95960035

I have bought the fridge in the month of nov 18 and i have paid all charges required for the card formation
And processing charges at the time of fridge purchasing. I have observed that the amount of rs 118 has been deducted from my account as deduction of amount from my account info: bajaj fin mndtvrfchgs dec-18. I do not understand that why the above mentioned amount has been deducted.

Arrange to credit this amount in my account. Ans reply why this has been deducted??

I have a loan with bajaj finserv amount of 3375/- with purchase of ac. Its due date is 05/12/2018. But some problems i can’t make successfully payment on that date. So on 15/12/2018 walk to their office and make payment to office. And clear all due amounts. But at same time same day without any intimations bajaj are debited my cash from my account 3375/- its iilegal. Because our agreement is they can debited my cash only on due date, that is 2 th date of all month

Transaction id - p-[protected]tr
Date 15/12/2018
Prasanth murukesan
Bajaj finserv loan account number - 4510cd88507163
Purchased product.ac

I have been charged 4999/- as credit vidya fees. Which was never informed or i am aware of.

I dont want any credit vidya report or never i was informed about this.

Need the repayment of same at the earliest. If not will go to consumer and rbi for hidden charges leveraging on customer and false promised before transaction.

Loan account 400spf95810079

[resolved] bajaj finserv — mobile (Digital fone safe insurance)

3 reviews
[protected]@gmail.com on aug 22, 2017
Submit a complaint
I purchased a mobile through using baja emi card worth rs 17990/-. They confused me by saying that insurance comes mix with the mobile price. I said yes to do insurance. After that i got a message that i had to pay insurance worth rs 1849/- extra in an installment every month. I searched in bajaj finserv app. I found that there is another account appeared called digital fone safe. I don't want insurance for my phone. I will keep it safe. If something happens i will bear the result. Present i don't want this insurance. Plz remove this loan account. Loan account no is 407dfs81440336

Sir/madam,
My name is s. Krishna murthy. My bajaj finserv card number is [protected]. My registered mobile number is [protected]. By using this service i have taken one product at vijayawada. Subsequently i have received this emi card. I have maintained balance in my sbi account and without any default all ecs payments were regularly adjusted. When i tried to purchase another electronic item, it was told by your service representative that the emi card was manually blocked.
I tried to contact the so many executives of yours. But all of them said that the will be solved at somajiguda head office only. But i have no time to meet the concern at somajiguda office.
If it is possible, kindly release my card from manual blocking.
Thanking you.
Yours
S. Krishna murthy

Loan id - 549dfs96598475

Dear sir/madam

Please kindly cancel my insurance of digital fone safe.

I have finance problem. So kindly request you to cancel my mobile insurance and send me the confirmation of cancellation of mobile insurance immediately.

Thanks and regards

Rasikacj   replace all

I have purchased oppo a3s phone on dec 7, 2018 in bajaj emi, fone safe insurance was automatically added to my monthly, please cancel it and do the needful

Loan id - 549dfs96598475

Dear sir/madam

Please kindly cancel my insurance of digital fone safe.

I have finanace problem. So kindly request you to cancel my mobile insurance and send me the confirmation of cancellation of mobile insurance immediately.

Thanks and regards

Rasikacj

Even after informing it's wrong number i'm getting daily unwanted calls and talking in imfomal language with no respect common sense how can they talk what ever they want when i'm not the customer of bajaj finance also who gave them rights to abuse people with so rush language i received call from the person called deepa she is very rude in her language please take action against her her number is [protected] make sure no other person got hurt through your foolish crue behavior

Hello,

My emi card has been blocked & i am not able to unblock that. I have all my installments on time. Also not able buy the product through online because the card is blocked. I asked the same at local office as well. They suggest me to mail you. Waiting for your support.
Emi card number :- [protected]
Regards arpan shukla - [protected] (Registered mobile)

Loan 404ecf91254134

I took the mobile using bajaj finance but i have not received any detail of the ecs like when ecs will hit the bank and from which bank (Basic information missing). They debited my account on 2nd which i was not aware and my bank account did not had the sufficient balance (Not my primary bank. They accept only nationalized bank). When i called them, their customer service is saying that i should know when ecs will hit and which bank. I feel this is completely not acceptable and would expect a proper communication

Dear sir/madam,
Good day

I am venkataramana b actually i have taken life insurance policy through bajaj finserv. So till now i have not received soft copy through my email i'd or speed post.
Policy details are given below:-

Policy no:400lip94151310

You may kindly take necessary action and do needful at the earliest.

Regards
Venkataramana b
[protected]

While taking bajaj od loan executive from deal4loan (Noida) given commitment to return back cash back. I am taking followup from last 13 days still not received. Now they are not responding . I have sent email bajaj care and othe escaltion email id but no response from anyone.

I raise complaint to deal4loan they are also not reponding.

Please help me get cashback.

Dear Sir,
I Mohd Amjad Khan, Customer ID 41902846, Cell No [protected], Bajaj Finserv Warangal. I bought one LED Television Model-LG-LED/32LH5780 at Reliance Digital store, Jakotia complex, Warangal Loan A/c No 5920CD35004882 from your Bajaj finance for the month March-2017 year. on this base next month onwards the deductions will be made to my SBI bank account on the 1st date of the month the executive Mr. Raj Kumar cannot explained about the instalments will be pay at every 1st date of the month. So I failed to pay the installations amount 1st date of the month through my bank account, So I paid by hand to Bajaj finserv representative Mr. Raj Kumar to regularly at about 10 months. Finally, the first month onwards Check bounce charges applied to me, but another amount charges over deducted without my knowledge in my account another two A/c numbers i.e, (1) 5920VS35004864, (2) 592BAL35004892 for which purpose to applied overdue charges to many times in a month to continues year by year.
Hence, I kindly request to you clear the above two A/c deductions, which were not known to me and please settle and clear my account as soon as possible.

Regarding two a/c No's : (1) 5920VS35004864, (2) 592BAL35004892

Thanking you sir
Your's Faithfully
Mohd Amjad Khan
Cell: [protected].

Hi
I pravesh your fan and that time not working and this fan is warnty in under 2 years

So i need emidtly my problema solution imidtly

My address is
Was wani near bustop vasantrao naik chok wadwani
Gorkshanath grukul wadwani

I emidtly resolution give your help teem
My fan images is add si resolved by problems

Regarding
Thapde g's
[protected]

Dear sir ia have purchased a samsung j6 mobile phone on 28 nov 2018 ai big c under loan process with bajaj fin serv your executive told me your emi for seven (07) months is 1149/- per month and i didn't signed any insurance police document. However my wife got a call from your tele caller and she confirmed for insurance, but don't want to take policy, so you are requested to cancel the insurance policy. My registered mobile no is [protected]

Dear team I purchased phone from mobile Hunt Bangalore with Bajaj finance emi but I got massage showing digital fone safe insurance as attached with emi .They told me that I will get insurance cover for Mobile for one year without extra charges.but now it is showing as loan account with Emi of 300 rs for month

I don't want to continue insurance
Please cancel and the needful loan account no 404DFS94935947

Regards
Eshwarappa