Bajaj Finserv Complaints & Reviews

I purchased a Blaupunkt sound bar system from Bajaj finserv website Bajaj mall on 28 Aug order id [protected].The item was supposed to be delivered within24 hrs.today is 11 sept 2022 still I not received the product.They r not responding mails and no one lift cl.My account is debited and amount deduct.kindly help me what to do
My no[protected]

Loan account number B31ERFIN039895
I rising this complaint behalf of my brother Ekambaram.

1. Aug 02, I placed order on primeabgb website using Bajaj emi card. I cancelled product within one hour after order.
2. I waited upto 10 days for automatic loan cancellation
3. After 10 days also i seen loan not cancelled
4. So, i raised loan cancellation request on aug 12, i received feedback that mentioned my issue will be solved within 48 hours. And submitted dealer confirmation for order cancellation.
5. I waited 48 hours, loan still not cancelled
6. I raised another complaint on Aug 14 about the same. And i received feedback that my issue will be solved within 14 days working days. 14 days is very long time.
7. And i spoke to bajaj finserv customer executive about 14 days time duration, he told if loan cancelled, deducted amount will be refunded to my account. For Credit score sale I kept ₹2000 extra in my bank account. I had belief that you will refund me whatever deducted money once loan cancelled.
8. On Aug 22, for checking loan cancellation status again made complaint, still received same feedback.
9. After 14 working days also loan not cancelled.
10. On Sep 02, 1st month EMI ₹1905 deducted from account for product which cancelled. Requested loan cancellation 20 days before. You are dragging loan cancellation until next month for getting 1st month EMI.
11. So, Sep 03 i raised complaint to bajaj grievance redressal team about same issue. I received feedback my issue will be resolved within 48 hours.
12. On Sep 06, I received mail from Bajaj wecare loan cancelled. But refund amount mentioned only ₹1491. ₹1491 was credited in my account next day.
13. On Sep 07 i again raised complaint for refund issue. And received more ₹121 refund confirmation from Bajaj. Still not credited in my account. Still refund is not credited ₹293.
14. Sep 09, Regarding remaining₹293, i raised same issue. Sep 10 received feedback "We would like to inform you that the processing fees and convenience is non-refundable as per policy as the loan was cancelled after the disbursement date.
Hence we are unable to refund the amount."
Customer executive told, loan should be cancelled within 1st EMI date. Once EMI deducted BAJAJ were able to refund only ₹1612 instead of ₹1905.
15. I requested Cancellation before 10 days for product cancelled within 1 hour.
16. Bajaj finserv dragging loan cancellation for one month for earning some money from cancelled product. So that you can earn convenience and processing charges on 1st EMI.
17. Dragging loan cancellation process for month whose mistake, It is not my mistake. It is mistake of bajaj finserv for the one month process time. Bajaj finserv should take responsibility over for this long period process. Why should I loss from bajaj late loan cancellation process.
18. Even ₹1 also i won't leave. Because for every penny I'm putting my hardwork.

Payment deduction history:
Sept 02, EMI 1st month: ₹1612
Sept 02, processing fees 1st installment: ₹176
Sept 02, EMI convenience ₹117
Total: Sept, ₹1905

Payment refund history which i received:
Sept, 07, 1st refund: ₹1491 (created to bank)
Sept, 09, 2nd refund: ₹121 (mail received for refund, not credited in bank)
Total refund confirmed from bajaj: ₹1612 (which is except extra charges)

Payment refund yet to be received,
Pending refund:[protected]=₹293
Kindly resolve my refund issue ASAP.

This is email id registered for Bajaj EMI Account.

Thanks and regards
Ekambaram

I received following SMS today which I never attempted.

Your payment for MARKETS PROTECT has failed. Re-try payment to avail Netmeds voucher worth INR 500 for Free https://rrj.nu/5cxVHgCs
Bajaj MARKETS

I have taken Bajaj finance salaried flexi term loan but during loan time Bajaj executive never told me about FLEXI FEE but after disbursement of loan they have deducted Rs.5999/- of credit vidya fees from my loan.

So please cancel this FLEXI FEE & refund my amount of Rs.5999/-.

Please resolve my request at the earliest and refund the amount I don’t need it.

Loan Account Number.: P404PSP5353387

Regards,
Goutam

I am getting repeated irrelevant calls from Bajaj group. Doesn't matter how politely you tell them not call again and update the database still they keep calling from different number each time. If not answered, calling multiple times.
This is really annoying and distracting my work.

Some of your employees have cheated and bluffed me, they called me with an offer of loan with zero percent rate of interest against the insurance policy but you people have asked me to take policies from Bhart AXA Life Insurance plan Secure Income plan with the premium of Rs.177200/- i.e yearly plan and India First Life Insurance Maha Jeevan Plus plan with premium of Rs.97200/- without thinking i have taken these two policies and you people have not given time to read all the conditions and on behalf of me, you people have applied loan in moneyview loan app and you people have asked me login to the moneyview but i have asked many times but your people have told me that it is a part and process getting the loan after login in to that app asked to apply Rs.5, 00, 000/- after filling all these things i have received a message that i have applied loan in moneyview amount is Rs.5, 00, 000/- with rate of interest is 20% and processing fee is Rs.37672/- but i have not asked lhis loan, you peo;ple are bluffing all customers by saying all these messmerising stories to all after trapped the customers, you people are applying these worst tricks to earn money to your organization so this is not correct hence i am asking you refund my amount, which i paid to policies and provide facility to close the loan of moneyview. Vikas Gupta, Nitesh and Jerseline, who are working in your organization all bluffed me and cheated me to take policies and loan from moneyview

Dear bajaj finance
I have taken bajaj finance growth salaried flexi loan but during loan time bajaj executive never told me about credit vidya fees but after disbursement of loan they have deducted Rs.4999/- of credit vidya fees from my loan.
So please cancel this credit vidya fees and refund my amount of Rs.4999/-
i call many time to area sales manager and third party but they not provide solution.
Please resolve my request at the earliest and this complaint.

My Loan account no. P15YPES4879583

Bajaj people have called me to give loan to me with zero percentage rate of interest against the insurance but they have bluffed me through they have sent one link to me and asked me to fill but i have filled all the details atlast what i realized means on behalf of me, they have applied loan in moneyview loan app with 20% rate of interest, i have asked them, why you people have asked me to fill that one then they have told me it is parchal amount only later you will get remaining amount, but they cheated me to take insurance policies with worth of Rs.3.00, 000/- and i have asked them to cancel those policies but they are telling lookup period is over so you have to continue the policies but i have no money to continue the policies and i am requesting you to cancel that loan or provide me facility fore close that loan

I bought whirlpool washing machine from bajaj finserve card and they have added CPP insurance for rs 3882. I don't want that kindly cancel it immediately and cancel the loan showing in bajaj app for this insurance.

I have blocked my Bajaj Finserv EMI card but the Annual fee debited from my account on 18-August-2022. I have logged complaint on 19-Aug-2022 to Bajaj finserv about this incident and requested refund the payment which is 117 Rupees. They take a complaint and asked to share the bank statement the same day i have shared my bank statement through mail and twitter account. And then i received the mail reason for deduction 117 ruppees but i requested...

I have bought a sony Android tv from ganesham and finance through bajaj finserv . When i go to ganesham to use my voucher of ₹4000 they said that bajaj finserv account is closed at their outlet and when u tried to complain the same from bajaj finserv app they closed my complaint without giving any solution. As my voucher was expired on 31 august, i tried every possible way to contact them for resolving my issue for whole month of august but i got nothing as return. Please have a look, this is my complaint, it is possible that more customers are there who are bearing the same loss because of their drama of account closing and all

I bought a LED television brand (hyundai) in February 2019 from khosla electronics lucknow showroom now they have closed in lucknow . The Brand (Hyundai) offers a 3 year warranty and an additional 3 year warranty was offered by khosla electronics the i was told that our extended warranty partner was bajaj finserv, as my television incurs a problem in the month of july and i complained to khosla repeatedily more than 10 times and they took 1 month approx to divert the call to bajaj finserv representative and now this guy mobile number ([protected]) name not known to me, is not responding to my calls and he just replies to me from past 15 days on wattsapp that he will call me u but i haven't recieved any response, its getting very frustrating and i want a heavy fine on them and an apology from bajaj finserv and khosla electronics for wasting my energy and time and my problem resolved as soon as possible

My asset care policy loan account number is P403PPB5341981 and policy number is IL5959220 my emi will start from[protected], so do it fast before the next emi date and refund my deducted amount.Please cancel cpp asset care policy.
I have also tried to contact customer care many times but there is no response and raised a query but they closed the query without giving any resolution

Also i tried to update my email id through bajaj finance customer login but not able to update at my end so please update it as
( [protected]@gmail.com )

My name on Bajaj Fiserv EMI network card is wrong as N DHONDIRAJ but my actual name is KAPIL DHONDIRAJ NANDAPURKAR. so plz change my name on my EMI card and issue my new card.

Sir, it shocked me to notice that the CMP Mandate Debit is done from my Account, worth Rs. 1279/- as an EMI (it says into loan a/c - 400IDG11873189. It asks me to see the updated loan statement by clicking after three days - http://m.BajFin.in/FSrkCglo

I bought Voltas AC on 2 April 2020 with 8 months EMI @ 4250/- and cleared the total amount, ie, Rs. 34000/- by November 2020I. Along with it I also bought KenStar double cool wave Cooler the same day with 4 months EMI @ 1675/- and cleared the total amount, ie, Rs. 6700/- by July 2020.

And yet, why are these CMP Mandate Debits to my loss and sorrow, please?

My Name: Lakkaraju Kumar Mruthyunjaya
My Bank: State Bank of India, Ramanthapur Branch, Habsiguda, Hyderabad-500007
Bank Account No: [protected]

Dear sir
I have paid emi on online transfer for advance payment but it settled in unadjusted amount, please refund my money back my account number

Loan account number -404CDDIN499662
Thanking you

Dear sir,
I have paid my emi twice in a month through advance payment 6699 rs on 1st September 2022 and same debited on 2nd September 2022, by auto debit emi 6699 rs, please suggest do I'm getting refund money of advance emi payment, please help
Loan account number -404CDDIN499662

Dear sir/madam,
I have paid emi twice in a month, through advance emi on 1st July 2022 and auto debit on 2nd July 2022, please help whether advance payment will be refunded or else included on next month emi,

Am the customer of bajaj paid 4 emi still 2 only pending am gonna foreclose ..one of the cs executive callin and talking very harrrassing I can take a bad decision bcz of her talking her name is anu ..i want apologise from her ..she talked too much even with my husband..we both are totally vexed ..do necessary actions

Hi
I opted for bajaj finserv professional loan (od), during which the sales representative told me that it is compulsory to purchase insurance policies to get the loan.
I feel cheated by him because that's not the case and i don't want to purchase insurance and he compelled me to buy it.
I got a message that i can opt out of insurance by texting some code to [protected].
Refund my insurance premium ASAP, my application number - SME[protected].
Regards