Bajaj Finserv Complaints & Reviews

I have taken a Personal Flexi Loan from Bajaj Finserv. I wanted Rs. 3, 00, 000 as loan. They manipulated me and said that I am eligible for a loan of Rs. 9, 69, 000 and they will disburse 3, 00, 000 into my Bank account and remaining amount will be in my Bajaj wallet and I can take that amount anytime I want. I told them multiple times that I need only Rs. 3, 00, 000. But still somehow they convinced me to take the full amount of Rs. 9, 69, 000 and the interest of 14.99% would be charged to only Rs. 3, 00, 000 that I will receive in my Bank account. I agreed to that and they said I have to a premium amount for Insurance policy for the loan and the sales executive said that the insurance amount would be part of interest amount and I need not pay for Insurance premium separately. So, as far as they explained it to me, Rs. 3, 00, 000 is my principal amount and Rs. 42, 000 would be my interest amount. Now, after getting the loan in the statement it is mentioned that my principal amount is Rs. 3, 42, 000 and the interest rate is 14.99% per annum on Rs. 3, 42, 000. They have added 24, 500 as insurance, 4, 999 as credit Vidya fee, 2999 as Flexi fee, 3999 as touchfree fee, 5700 as processing fee, stamp fee as Rs. 100

So overall, they charged me with Rs.36, 500 as extra amount without giving me any proper details.

Hi, my registered mobile number is [protected].
I had one EMI left when moratarium started and I opted for it.
But after some months when I went to pay my EMI, they are saying my EMI bounced 6 times and charing more than 2000 rupees extra.
I told I opted for moratarium and did not pay the bounce charges and just paid my EMI.
Now after 2 years, they started deducting money from my bank account.
They have deducted 295 rupees around 3 times within a month.
I want my money back and close my account with them
Their branch people are of no help

Dear Bajaj,

This is in reference to the emi paid before time. However we paid one emi in advance but again emi debited automatically now when we contacted baj they documented that i will be getting refund after 7 th aug but am not getting same .

I want my refund for 3959/- paid on 1 aug and emi debited automatically on 2 aug.

Otherwise we will take legal action against it .since we are an average paid customer you guys are doing fraud taking my extra money and converting emi into less amount and telling us . We are waiting for our amount and i need it back .

I am bajaj finserve app user and whenever i try to contact customer care via phone ivr i don't get otp even i messaged CUSTID to the said no. But i got reply your mobile number is not registered with us. I have done kyc and all still neither i can update any think like d.o.b number etc nor i can reach customer care nor i can raise any ticket
Details. [protected] registered with bajaj finserve on signing app

Hi,
I Am trying to contact bajaj finserv offices via phone but they never receive the call. I Am an existing customer and i need to apply for an emi card. If i call bajaj finserv on their numbers and enter my mobile number by following ivr options i always hear that my mobile number is not registered. Pissed off with the service. . If my mobile number is not registered how can i login to bajaj finserve app? How can i send money from wallet to bank ? I have contacted customer care via mail as well, but they don't bother to resolve issue. Simply give nonsense reply and close the ticket. Worst experience ever. Please resolve as soon as possible.

I have take a lone 152855 and after pay all emi after 2 month he is debit my account 455 rupees in 8 times pleas help me

My self Amrita Kumar Das, a/c no.[protected].I have done a rbl credit card bill payment on 01/08/2020, which is done through google pay and money got deducted from my account of 5000/-.Payment due date was 04/08/22 and minimum due amount wasRs.590.I have already paid Rs.5000 and before due date on 01/08/22.So why I am being harassed by the rbl bank credit card department by repeatedly getting calls 10 to 15 times a day to pay the due amount??kindly look in to this matter i will attach the screen shot of my payment.
my contact number mob-[protected]

Dear sir
Myself Dharmaraj M
I am unable to the online shopping by my bajaj card the reason are nach (Ecs) otp cannot received at my mobile no
Kindly request for you please update properly my banking details.

I m attach my bank passbook cheak it
Please sir update it

I m waiting for your feedback

My register mobile number
[protected]

I purchased a mobile(IQOO Z6) from the IQOO website and the cost is 17999/- on 17th July 2022. They canceled my order on 20th July 2022, due to the Non-serviceable location. My EMI is canceled in bajaj Finserv, But they deducted the first EMI (2293/-)from my bank account. please refund my money to my bank account
So, please cancel the EMI of this order. And I will provide details about the product and proofs.
Loan Account Number:
92HERFIL817954

Hi,
I had 2 products which has been purchased with Bajaj EMI card. I have closed one of the loan. Bajaj Finser has debited money for the closed loan and bounced the current ongoing loan. Inspite of me making the payment for the current loan on the same day, I have been charged rs.450 for bounce and it's gonna affect my cibil. Totally unfair for Bajaj Finser to make mistake and I need to pay charges and affect my CIBIL. I have even sent a request on the same day but haven't got any response from Bajaj and I get a text today stating "Bounce Charges rs 450"
Please get this resolved
KEVIN
[protected]
[protected]@gmail.com

CPP telebinding charges without any notice.

I am bajaj customer. I have personal loan in bajaj monthly 3601 rs and i made loan emi payment through bajaj app on time. But extra 600 rs deducted after 2 days from my account with name of overdue.i want money refund back

After connecting with Bajaj Finserv team, my number [+91-[protected]] was added in DND list. Apart from this I have activated my DND service via 1909 for banking calls.
Still I am getting calls from Agents of Bajaj Finserv for Overdraft/Loan.
The calls are now from mobile number which are not marked as spam in truecaller.
Client Number: +91-[protected]

Dear team!

I have made payment on 3rd Aug, 2022 and have the receipt for the same also the statement downloaded from Bajafinserv App showing it is paid.

Still the Manager/Supervisor was misbehaving with me on call calling me Liar.

If their system is slow/ Late on update what customers can do?

Please find my attached Statement of paying Rs.4000 on 3rd August'2022 where you can see "Amount received by Transfer Receipt No. [protected]".

I gave same receipt number to them still the HE is calling me Liar.

Please take suitable action as being a Paying Customer cannot bear abusing words.

Thanks and regards,
Fahmida Bano

I have no emi pending payment but my account of rs1500 debited.so refunded money to pay my account of rs1500

My bajaj emi card is blocked, my all account cleared.plz solve this is my ishuu

I don’t apply for this insurance

Dear Sir/Madam,
I am Uma Vashisht, I declared that unwanted transaction is carried out in my bank account. I had received SMS through SBI that the amount is deducted at Rs.295 for DEBIT Mandate fail Chrg txn dt.[protected]Bajaj Finance. I have no active EMI with Bajaj.
So, verify the fact and please refund my deducted amount as earliest.

Date of Debit Amount
3/08/2022

Dear sir/madam,
My Loan Account Number is 443DPFIK309732
My first Emi deducted twice via auto debit and phonepay transaction.
I made the transaction after seeing the notification that emi is not paid on due date because, there is no update of auto debit transaction whether it is done or not.Kindly look into this issue and refund one transaction amount.

Dear bajaj finance

I am taken bajan fiancé flexi loan but loan
time bajajexecutive near told me about credit vidhya fees
and EMI Network card fee

After dismemberment loan then they have deduct Rs. 4999 fees for credit vidya fees and EMI network card RS. 930.

please cancel this both charges and refund my amount
4999 + 930

Please solve my request and complaints

Loan account no. P36UPGD4829787.