Bajaj Finserv Complaints & Reviews

I have purchased tv videocon from vijay sales and use bajaj conservative for emi. Total cost of good was 36990. Rs 8478 was paid by me at the time of booking of good. Balance amount was 28512. There were 8 emis of rs. 3699 deducted thr my bank account which total is rs. 29592.
My balance amount was 28512 but bajaj has deducted rs. 29592 from my bank account. Please refund my excess amount which is paid by me to bajaj i. E. Rs1080.

Sir.

My recent loan account number for purchasing new mobile phone is 410DFS87089700.

Today I have received a sms from Baja finance that
Insurance applied with loan application no. 410DFS87089700 . Policy name digital fone safe. Premium Rs 1849.

It is clearly intimated that I have not required any insurance policy for my mobile phone from Bajaj finance.
Hence do not issue any insurance policy forcibly to any customer. Don't deduct any unnecessarily amount from my account.

In case of a policy already issued through Bajaj finance without any request, kindly cancel the policy with immediate effect case will be forwarded to customer court without any delay for harrasment of customer.

Your return reply will be highly appreciated. Your sms is quoted below...

"Insurance applied with loan application no. 410DFS87089700 is currently in process. Policy name: DIGITAL FONE SAFE, Policy owner name: DEBMALYA DAS, Premium: Rs. 1, 849, Click here http://bit.ly/2nyKU6c to know more about your insurance product. Regards, Bajaj Finserv"

With regards
DEBMALYA DAS

I have purchased LED tv through loan from Bajaj Finserv. But Bajaj Finserv has deducted Rs. 2360/- (Rs. 295, 8 times) from my State Bank of India account No. i.e. [protected] unnecessarily. It is very bad. I am very disappoint by you... Your service is very poor.
When I visited in SBI Branch for this problem, bank told me that it is bajaj finserv's fault...
kindly refund my amount in my SBI Account No. i.e. [protected].

my Loan Id No. is 4240CD62811444.

Radhika

Hi;
I noticed that rs. 117 has been debited from my account for "ecs - d - tpcf bajaj finance" on 27th aug 2017. This is an unauthorised debit which needs to be reversed immediately. I do not have any active loans or any other relation with bajaj finance.
Details:
27 aug 2018 ecs d-tpcf bajaj finance[protected] [protected] 27 aug 2018 117.00

Hi team,

I use moto z2 play mobile, i have purchased this mobile with official bought insurance along with the mobile, i have bill issued from service center from motorola, it was internal damage stating that service center denied to waive off the charges of repairing. Now i am confused how to claim this insurance, or what are the steps to follow so that i can get the amount of damaged part repaired. The mobile was under warranty and i was wondering how service center denied to get the issue fixed by their own.

Please get this resolved if possible please prioritize this.

Kind regards,
Abhishek p

This is the request i raised sr62677, not refund received yet.

Have checked with the yes bank they confirmed that the amount has been credit to your account, please find the below details. Request you to refund the amount.
08/2018 13:53:09 24/08/2018 45384 net txn: billdesk nybk[protected] bajajfinance 5, 000.00

The loan no. Lan p404sof0088014 flexi loan or which the transaction was made, i closed the loan by paying the extra amount since it did not reflect the 5000 part payment which i made. Please initiate refund immediately.

I have been approved for 30, 000 from baj finserv, as executive of baja finserv said emi will get deduct from bank but it did not happen at 2nd of sep i even got a msg from bajaj finserv to keep account funded. Although after 3rd september i paid that emi. As advance emi because i was scared that my cibil would go low even though when it shows my card have limit of 12000 am not able to buy anything from it got insulted in store because of that... It says card inactive idk how am having two cards on same name. I want a representative from bajaj to call me so that i can explain them what all happened

My customer ID 32020348. Please deactivate Bajaj emi card.I am not using it.Also Rs.117 debited from my account. I am not asking for the EMI card. I don't want to pay unnecessarily.please repay back RS.117. I have never been using this card. All my Emis paid without any delay then why people are debit my account.

When I brought ac I have been told that I will receive Bajaj emi card for free if cast if needed I will use in future to burchase.but I never been using it.so I want to deactivate my emi card immediately.

From july-18 onward, i am requesting for fore closure statements through bajajfin-serv mobile application, through branch & call back from phone.

Service requests:
Sr02333751
Sr02333750
Sr02692794
Sr03014700
Sr03014546
Sr03141396

Till date no response on fore closure letter and if any message comes with confirming will be resolved within 7 to 10 days, but those 7 to 10 working days never came, in the mean time i have paid rs. 42170/- as emi for last 2 months & for top up home loan account rs. 17272 even after managed own funds to close the loan account.

400hsl69043906 & 400tsh69049711

Dear sir

My name is kenjale shashikant. Please my card valid 2025. Please my bajaj emi card unblock.

My card block due to my monthly emi not received. Already payment refund. I request please unblock my emi card.

I am sorry.

My card no. [protected]
My mobile no.[protected]

I request please my bajaj emi card unblock.

Regards
Kenjale shashikant

Dear sir/mam, This is to inform you that recently i had purchased sony xperia c3 from my Bajaj Finserv. I have not taken any mobile insurance but if i check my details at Bajaj Finance website onliine that shows EMI of my mobile insurance with total amount of Rs. 1849/- besides the Mobile EMI. Bajaj Finance has been insured my mobile without any information. I will not pay any insured amount of my mobile because i m not interested to take this insurance. Kindly request you to cancel my mobile insurance as soon as possible and refund my amount and send me the confirmation of cancellation of mobile insurance immediately. Thanks and Regards Prabhjot Singh

I purchased Vivo v9 mobile using bajaj finserv, they asked to proceed mobile insurance. Then they told it's compulsory. Recently I came to know that it's not compulsory.
Already made a complaint at [protected]@bajajfinserv.in regarding cancellation of insurance. I got a reply that "we are unable to process your request as your risk cover has already commenced and has crossed the cooling period of Free Look Cancellation period of 30days"

Again i sent to cancel the insurance. That people are voimting the same content they are simply copy and pasting the above same content. And finally i sent a mail to cancel but still now no response. I got cheated so i dont want to continue this insurance. I visited near by bajaj finserv branch they are telling cannot cancel the insurance. I showed them the terms and condition papers it has customer can cancel the insurance. But they are telling its one year old terms and conditions now its different. The thing is i received this terms and conditions paper by courier by Aug 2018 by Bajaj. they are not properly responding and finally told to send a mail to bajaj for cancellation.

Also I enquired fonesafe customer care. They told I can cancel the insurance I have all rights. But this cheap people are not cancelling the insurance and not responding.

I made a cancellation request by mail before first emi but no proper response and also debited first emi insurance amount.

Loan no. 4P9DFS82428869

Make bajaj to Cancel the insurance and refund my insurance amount.

Cheating the customers and compling to proceed insurance is a
crime.

Your bajaj employee torchering and calling for pending 2 emi, i am telling him that i will pay, i accept the late pay, i just asked time but he is shouting in street and coming house directly and telling all other people's in street spoiling name and reputation. He calls all time all days even sat and sun, even he come to house at night 9:30. He won't listen anything, keep on telling i want amount that's it, one day came house hits the door and gates with leg, hes saying i will sit at ur home, untill u pay, or i won't move from here, like this torchering, he gives 1 r 2hr time to pay else i won't go from here, talking rude with family ladies and shouting like hell. His name jamsheed and mobile no: [protected]. You guys plz inform him not to visit house in incorrect time and shouting in street.

Hello, this is to informed you that no for the account 469ecf74571749 this number [protected] is registered in bajajfinserv and i lost this number recent time. So i want to replace this number instead of this number [protected]. Actully due to some issues i had to change my number so please can you change my number from [protected] to [protected]
Please can you help me out with this so that i can receive all the updates of payments and all the alerts on time from your side. Please do update the mobile no for the account 469ecf74571749. The old mobile no is [protected] to new mobile no [protected]

My bajaj cust id: 71484176

Amount advance emi 2760/- paid against my emi on aug 1st [ trans no: zp5725736b0af1d ] but still not updated in my emi report... However when i contacted through they not replied [ emailed them more than 5 time] when ever i make automated voice will fry ur brain but no response from them... Its almost impossible to reach them if by any chance succeded in contacting cust care they will simply currently systems are down now.. Worst cust service ever

They are cheating and don't give respect to customer

My customer id is 10727106 wished to surrender my privilege emi card & wish to discontinue this venture but getting no co-operation from this company, i am unable to go physically in their office but in their web system there is no option i found by which i can discontinue this venture;i emailed the company but had not resolved the issue though 2day redress-al they assured

,

I am ashok maruti jadhav. Why you are not understand. I dont want insurance policy and i dont have time to visit your brach. I all ready given mail id for thi no. [protected]. 1 week ago. I dont know you people why not cancel my policy. I also contact this no.[protected]. For cancel the insurance policy but your excutive dont pick my phon 2 days contineuw i calling. Please i request you pls cancel my cpp asset care policy. My loan insurance application no. 573ctb86148668 please cancel. Policy name cpp asset care. You know i contnieuw give you mail for 2 weeks to cancel my insurance policy. Beacause youe executive calling me for varification and they activate the insurance policy which i dont want. Please i request you please understand my situation. Please cancel the insurance policy pls. My email id [protected]@gmail.com. I am your new custmer. Pls help pls cancel policy i dont want pls understand.

I have not used bajaj finance card from last 2-3 years and today rs 117 was deducted from my savings account.

I need explanation of this deduction.

On top of that i have requested numerous times to stop calling for pre-approved loan offer. But it never stopped.

This is my experience with bajaj finserve so far. Never recommending it to anybody

Hi, with reference to loan account 404sho57169098, i am continuously chasing bajaj but didn't get response from them %$#*.
Issue is - my home loan amount is rs. 94, 95000 for the tenure of 300 months but my future principal component shows more than 94, 95000 always when i ask they ignore by giving lame excuses. I tried to ask in many ways but these %$#@%^ never give response what i want, i am also not losing my energy by exposing them.
With the hope of positive result, i am writing here now. My details are attached for your reference.
Amit

Dear sir/mam, this is to inform you that recently i had purchased mi note5 pro, from my bajaj finserv lending emi card. Kindly request you to cancel my mobile insurance as soon as possible and refund my amount and send me the confirmation of cancellation of mobile insurance immediately.
Thanks and regards sirnapalli hemalatha
(Registered mobile no. [protected])