Hi,
This is with respect to bajaj flexi loan taken on 2nd february 2018
With loan number 404dfs64136178.
I got a customer care call in the last week of january 2018 for the
Flexi loan saying i am eligible for a flexi loan of 1, 63, 000rs, though
I was not interested they called many times and convinced me (Afterall
We are human beings!).
Next day bajaj agent guy named chetan (Ph. No:[protected]/[protected])
Came to my home collected all my documents (Aadhar, cheques, photo,
Took signatures.. Etc) and said nothing will be charged for me and
There will be no processing charges and i need not pay anything from
My hand and the loan amount will be present in bajaj virtual account
And based on my requirement i can make use of the money by
Transferring to my bank account.
He said interest will be put on the money i have used and not on the
Loan amount at rate of 15%. On 2nd febraury 2018 amount of 1, 59, 915rs
Was directly transfered to my bank account which i was not aware of
Since chetan had told me the money will be in bajaj virtual account,
But the sanctioned loan was 1, 63, 000rs.
Due to this less santioned amount i tried to call the agent chetan but
He never picked the call, so i called his manager
Ajit (Ph. No.:[protected]) and explained him that chetan never told
Anything about processing charges and other charges which is nearly
3000rs. (Which is really shocking to me since chetan never told this!).
I retransfered the money on 3rd, 4th, 5th february 2018 100rs, 32rs
And 1, 59, 783rs respectively which sums up to the loan amount they
Had transfered (1, 59, 915rs) to bajaj virtual account.
Now if i try to close the loan due to personal reasons, they are
Telling i need to pay processing fees, stamp charges, foreclosure
Charges,... Etc hearing which i am shocked, depressed and sad.
I had good experience with bajaj finance with my consumer durables in
The past, but now seeing this behaviour i feel like never going to any
Kind of loans with bajaj.
I am very bad victim of this fraud bajaj which keeps on calling now and
Then for flexi loans/personal loans.. Etc
Please help me to close this flexi loan and provide justice, so i need
Not pay any amount and become free from this flexi loan which is in
Bajaj account and i have not used a single rupee till now.
Any other information call me on my phone.
Regards
Karthik
Ph. No.[protected]
Bajaj Finserv customer support has been notified about the posted complaint.