Bajaj Finserv Complaints & Reviews

Hi,
I had purchased a microwave oven using bajaj finserv serivces. They initialy charged me 500 rs for a card which will enable me make purchase in future. But i never got the card. I tried to reach their customer service but their is no customer service to speak of. An ivr keeps giving information on how to make purchase from the card. All they are interested in is selling their services. But do not have any intention of helping a customer who may require their help.

I am going to sue these guys if i do not get my money back, which i paid for the card. If they can not help for simple concern like delivering the cards on time, they do not have any right to run a responsible business like financing. Had i had a problem with wrong charging or something, i would have been # as i could not speak with anyone discuss my problem.

Regards
Anita bhatt

I am Dr ELANGOVAN, I have made the rbl bank platinum credit card payment 10 days back, my rbl credit card is still blocked, I am unable to do the transaction, I have spoken to the rbl bank credit card customer care executives but no response till now. I want my rbl bank credit card to be immediately unblocked, I am unable to do the transactions, I want you to activate my rbl credit card immediately

Bajaj finserv people are calling me almost daily for selling their od facility. On every call i mention that this is dnd number and i do not want such calls or products, but they keep on calling from different numbers.

Due to different numbers used everytime, i am not able to log dnd complaint with trai.

Bajaj finance is harrasing people with such calls. They should know that numbers marked as dnd are not supposed to be called for marketing purposes.

Bajaj finserv loan preclosure charges are different in different modes(Online request, ph call request, direct). I took a bajaj finserv flexi drop down loan and went for preclosure last week. at first I requested them for foreclosure letter through mails. they send me some amount details like if I am going to pay on 29th april it is 10500, on 30th apr 11000, on 1st may it is 11500 like that. similarly I went to the nearest branch and asked the same foreclosure letter they gave me same letter with different figures on 29th april i have to pay 12000, on 30th april i need to pay 13000 and on 1st may 13800 like that. I asked them why 2 different figures from same company means they said nothing and took which ever is lesser. I think they tried to cheat on me. can I file a case against them?

I purchased a gas stove from prestige smart kitchen online via bajaj emi card on 3rd April, 2018. I have paid two times by bajaj emi card but no confirmation received due to some network error. I got two order ids which were[protected] and[protected]. And the next day they confirmed that they received both orders & payment were completed for the two via bajaj emi card. So I requested them to cancel one order & deliver one order as I needed just one stove. On 4th April, 2018 they cancelled one order id[protected] & requested bajaj for refund the money & sent me a Bajaj Finserv Service Request No. is SR00011620. On the other hand I requested bajaj via mails (more than 10 times) & got SRN18704838 on 7th April. On 12th, 14th, 18th April, 2018 I again requested bajaj for resolve the issue but again no response from them. On 18th april they again sent me SRN19070145 no. On 20th April they sent me a mail telling that allow us an additional 5-6 days to resolve your query. On 27th April regarding my queries, they again gave me SRN19339049 no. Being frustrated when I mailed them to surrender my emi card on 30th April they blocked my card but still they did not solve my issue. Now I got sms in my mobile that I have to pay two emi of Rs. 1590/- each (Total Rs. 3180/-) due to my two loan accounts( 410REM69362843 & 410REM[protected]. And today on 2nd May they have deducted Rs. 3180/- instead of Rs. 1590/- which means for a gas stove of Rs. 7590/- I have to pay a double amount (Rs.15900/-) . What kind of harassment it is. And I also unable for fore closure of my loan as I am unable to detect which is genuine bajaj finserv loan account or which is fake bajaj finserv loan account.

I want to file a complaint against my personal loan with bajaj finserv. When i had taken personal loan from you of rs123000/- at that time i am paying for two more loan. They started combine my personal loan with my ac loan. Now my ac loan emi have been completed on april. But still on the month of may they started deducted my amount for that also with my personal loan i. E. Rs5819/-
So please solve my problem as soon as possible.

Thanking you
Sumit jain
[protected]

Bajaj finserv team,

This mail is to bring your kind notice regarding the blunder/mistake happening in loan/emi deduction @amritsar center.

My father (Mt vijay kumar joshi r/o hosue no 511, f7, kshmir avenue amritsar) had purchased led (Worth rs 23500, bill no 44673) from soni broz hall bazar amirtsar and got it financed by bajaz finserv @ 0%. We had deposited 10000 rs through cheque (Cheque no 3856) (Attaching passbook details). The rest of the amount i. E 13500 was decided to be returned in 8 equal emis ie 1688 rs per month. Now below two thing happening in our case.

1. Every month a sum of 1920 got deducted from our account instead of 1688 (Attaching screenshot of bank passbook details). Upon checkeing with the executive (Ankit) we came to know that this extra dedution was in favor of extended warrenty which we never asked for. This concern was raised and they agree to return the money.

2. The big blunder is bajajfinserv is also deducting an amount of 2817 rs every month from past 4 month for some unknown online shopping which some other person have done, whose name is also vijay kumar but address is different.

We dnt know how our account details have been used for someone else by mistake or willingly. Kindly look into the matter asap and do the needful. We have visited so many time at ranjit avenue office (Mantu thakur) but they never entertain us and never listened to our complaint. My father is old and cant go there every other day, as i am doing job in other state so either i cant go. So expecting speedy resolution from you.

Our bajj finserv details are as follows:

Customer name : mr vijay kumar joshi
Address: house no 511, f7, kashmir avenue, amirtsar
Phone number: [protected]
Our consumer no : 4910cd[protected] (1900 got dedcuted against this consumer number)
Consumer number of other person: 491mpd[protected] (2817 is getting deducted from this consumer number)

Regards
Karan
[protected]

Hi,

There is a bad experience with the bajajfinserv personal loan flexi loan pre approved loan.

Loan applied: 13th april 2018
They are saying loan disbursed on: 25th april 2018 (Amount not received to my bank account - not credited loan amount of rs. 504176 till now)

They created loan account number: 404spf72734666
Hdfc insurance policy number - pp000208

Sent so many mails to them - reply sometimes but no solution
Bajajfinserv customer care number - will never work - its of no use
Bajajfinserv email - [protected]@bajajfinserv.in - they will issue ticket number, will never provide solution.. Its of no use.
I raised a request on bajajfinserv portal - still no response

Thats why i am posting here..

Not yet received my loan amount - but they started interest from 25th april 2018 -

Please help me with the solution - bajajfinserv customer care number and email not working

Regards,
Raghavendra rao g
[protected]

Mobile numbers
[protected]
[protected]
Both numbers have emi card but none of them is working. Pls look into the matter and unblock or re activate the card urgently. My husband have no active loans now. He had two loans both of them are completed. I have two loans and am a govt. Employee i never delay my payment. But my card is showing that not existed. Mobile no is
[protected]. Pls urgently solve the problem and reactive my card

Hi,

I am anju raju. My customer id is 40069745. I have bajaj finserv emi gold card. This is to inform you that my bajaj finserv emi card blocked now. I had closed all my loans with out any dues. My cibil score is in good position. Kindly let me know the reason for blocked my emi card and do favour for unblock my card and rectivate it.

Thanks and regards
Anju raju

You people gave the card... Made us to buy products after all emi deduction... Telling we are having emi balance... Now ur compqny calls me and telling we are approaching consumer court and keeping case on me... Is this the way to treat a customer... Im warning all the customers to block ur bajaj emi cards if any... This is a reduculous thing... Playing with customers money

Dear Sir

With reference to above account code, we would like to mention that the above transaction made with flip cart for purchase of TV through online is cancelled by us due to flip cart not confirmed the transaction, Hence
the loan account number 400ECF70637946 with an EMI of 8000/- is an invalid loan. I have purchased the a TV from flipkart has cancelled the order right then but still bajaj Finserv sending a email about emi due on 2nd May 2018 related to wrong loan account and transaction.
It is very frustrating that I cannot reach your office through phone. I need immediate resolution and response from your team regarding this issue. I want Bajaj to cancel the above loan account and request EMI to be credited back to my account and have this loan cancelled as I have never made a transaction.

Try to reach me on [protected] or my alternate number [protected]. Hope you try to fix this issue immediately and have a call center in place as it is very frustrating for a customer to reach out your office.

With Regards

V V Srinivas
[protected]
[protected]@outlook.com

Omindo auto machines pvt ltd (Bajaj) is not responding my tv issue, i had called several times, they said they need approval from bajaj, but till now approval request not send (Called them 3 times and request to send approval request). Worst service by omindo auto machines pvt ltd (Bajaj). Not sure why they are taking world of time and putting me on treble.
R. I. P.

I have requested for a loan amount of 250000 and the amount sanctioned was 6, 00, 000. The bajaj loan representative told me that you can use as much as you want and the interest will be charged only for that. But the reality is they transfer whole amount to my savings account and started charging interest.
On top of this they will charge the processing fee of 3% on whole amount sanctioned (600000) even though you are not using it and the insurance of 30000.

It took me 2 days to transfer back the unused amount to bajaj finserv as the daily limit i can only transfer 2l from my savings account. I was charged interest of 14.75% for 6.3l (Including insurance) for two days and 4.3l for one day and 2.8l for 27days.

I opted for this loan as it has pre closure option and it is flexi, but now i understood that this is flexi for bajajfinserv to cheat people.

Dear sir,

My customer id for bajaj finserv emi card is 64879944. I have bougat a sony led tv through bajaj finserv emi on 22nd march 2018. Without my concern bajaj finserv issued cpp asset care extended warrenty policy.

Now, i want to cancel my cpp asset care extended warrenty policy. My cpp asset care membership no is ac1193421. My bfl lan no is 410bew69496185 and my first emi will start from 02.05.2018. So, please cancel it as soon as possible.

Dear sir and madam
I want to know about my transaction. I did a transaction from your app but the transaction was terminated after deductions amount from my card then i received call from your side they told me they don't receive any amount so i have to pay in cash and i did it. But my credit card company told me the transaction was successfully credited in bajaj finance so i want to know where is my money gone. Please give me update as soon as possible

Dear guys,
Iam Bala. And my mobile number is [protected].
Never ever choose bajaj finance home loan. They are not loyal to customers. Their interest rates also too high compared to nationalised banks. Also thier representatives telling full of lies for their monthly target. Without releasing the full loan amount they are forcing customers to pay the EMI for entire loan amount. Don’t go to bajaj finserv for home loan. Thanks.

I have purchased 1 product byju's product thru bajaj finsev emi card. After that i have been charged emi's for 2 products. After multiple follow-ups the loan account was cancelled. Also i have returned the product to byjus due to lack of co-ordanation between byju's and bajaj finsev. Now byju's says the the loan is cancelled from their end, bajaj finseve will returned my emi amount. Since more then 1 month i am keep on follow up with both bajaj and byjus team till now my deducted loan amount is not refunded to my bank account.

Bajaj finsev loan account no: 400rem61466061

Dear team
This is soumen biswas, account holder of on your company, this is inform to you that, i have purchase two vivo mobile through bfl one of from ghosh pco krishnagar rathtala nadia & second one from mishra gift corner, this is very pathetic without my concern cpp is activated, & such time i am inform both retailers for cancellation but one is cancel & second one is till running, again my self visit to mishra gift corner krishnagar & ask them to cancellation of cpp, but he told me its activated by mr goutam (Bfl employee) goutam is pay such amount, thatsway i am not pay this amount from my account,

But four time ecs bounce charges deducted from my account, kindly clarify why such service active without my concern?? Kindly reverse all charges,

Customer id:53973716

Account no —
1-5m5dfs63333788
2-5m5dpf54522273

Digital fone safe
5m5dfs63333788

Sealer code —

Mishra gift corner #78750#bpes dpf

Ghosh pco # krishnagar #bpes dpf #85977

My customer ID[protected].I have bought Voltas Window 1.5 ton Ac 3 star on EMI Bajaj finance on[protected].Now I want to Cancel the extended warranty of asset care policy.My Asset care policy No is 401BEW67895665. My EMI will be start from 2-5-2018 so do it fast..please cancel Cpp Asset care policy & I don't want Cpp Asset care policy..I m third time post my complaints any no query till..