Bajaj Finserv Complaints & Reviews

Hi,

There is a bad experience with the bajajfinserv personal loan flexi loan pre approved loan.

Loan applied: 13th april 2018
They are saying loan disbursed on: 25th april 2018 (Amount not received to my bank account - not credited loan amount of rs. 504176 till now)

They created loan account number: 404spf72734666
Hdfc insurance policy number - pp000208

Sent so many mails to them - reply sometimes but no solution
Bajajfinserv customer care number - will never work - its of no use
Bajajfinserv email - [protected]@bajajfinserv.in - they will issue ticket number, will never provide solution.. Its of no use.
I raised a request on bajajfinserv portal - still no response

Thats why i am posting here..

Not yet received my loan amount - but they started interest from 25th april 2018 -

Please help me with the solution - bajajfinserv customer care number and email not working

Regards,
Raghavendra rao g
[protected]

Mobile numbers
[protected]
[protected]
Both numbers have emi card but none of them is working. Pls look into the matter and unblock or re activate the card urgently. My husband have no active loans now. He had two loans both of them are completed. I have two loans and am a govt. Employee i never delay my payment. But my card is showing that not existed. Mobile no is
[protected]. Pls urgently solve the problem and reactive my card

Hi,

I am anju raju. My customer id is 40069745. I have bajaj finserv emi gold card. This is to inform you that my bajaj finserv emi card blocked now. I had closed all my loans with out any dues. My cibil score is in good position. Kindly let me know the reason for blocked my emi card and do favour for unblock my card and rectivate it.

Thanks and regards
Anju raju

You people gave the card... Made us to buy products after all emi deduction... Telling we are having emi balance... Now ur compqny calls me and telling we are approaching consumer court and keeping case on me... Is this the way to treat a customer... Im warning all the customers to block ur bajaj emi cards if any... This is a reduculous thing... Playing with customers money

Dear Sir

With reference to above account code, we would like to mention that the above transaction made with flip cart for purchase of TV through online is cancelled by us due to flip cart not confirmed the transaction, Hence
the loan account number 400ECF70637946 with an EMI of 8000/- is an invalid loan. I have purchased the a TV from flipkart has cancelled the order right then but still bajaj Finserv sending a email about emi due on 2nd May 2018 related to wrong loan account and transaction.
It is very frustrating that I cannot reach your office through phone. I need immediate resolution and response from your team regarding this issue. I want Bajaj to cancel the above loan account and request EMI to be credited back to my account and have this loan cancelled as I have never made a transaction.

Try to reach me on [protected] or my alternate number [protected]. Hope you try to fix this issue immediately and have a call center in place as it is very frustrating for a customer to reach out your office.

With Regards

V V Srinivas
[protected]
[protected]@outlook.com

Omindo auto machines pvt ltd (Bajaj) is not responding my tv issue, i had called several times, they said they need approval from bajaj, but till now approval request not send (Called them 3 times and request to send approval request). Worst service by omindo auto machines pvt ltd (Bajaj). Not sure why they are taking world of time and putting me on treble.
R. I. P.

I have requested for a loan amount of 250000 and the amount sanctioned was 6, 00, 000. The bajaj loan representative told me that you can use as much as you want and the interest will be charged only for that. But the reality is they transfer whole amount to my savings account and started charging interest.
On top of this they will charge the processing fee of 3% on whole amount sanctioned (600000) even though you are not using it and the insurance of 30000.

It took me 2 days to transfer back the unused amount to bajaj finserv as the daily limit i can only transfer 2l from my savings account. I was charged interest of 14.75% for 6.3l (Including insurance) for two days and 4.3l for one day and 2.8l for 27days.

I opted for this loan as it has pre closure option and it is flexi, but now i understood that this is flexi for bajajfinserv to cheat people.

Dear sir,

My customer id for bajaj finserv emi card is 64879944. I have bougat a sony led tv through bajaj finserv emi on 22nd march 2018. Without my concern bajaj finserv issued cpp asset care extended warrenty policy.

Now, i want to cancel my cpp asset care extended warrenty policy. My cpp asset care membership no is ac1193421. My bfl lan no is 410bew69496185 and my first emi will start from 02.05.2018. So, please cancel it as soon as possible.

Dear sir and madam
I want to know about my transaction. I did a transaction from your app but the transaction was terminated after deductions amount from my card then i received call from your side they told me they don't receive any amount so i have to pay in cash and i did it. But my credit card company told me the transaction was successfully credited in bajaj finance so i want to know where is my money gone. Please give me update as soon as possible

Dear guys,
Iam Bala. And my mobile number is [protected].
Never ever choose bajaj finance home loan. They are not loyal to customers. Their interest rates also too high compared to nationalised banks. Also thier representatives telling full of lies for their monthly target. Without releasing the full loan amount they are forcing customers to pay the EMI for entire loan amount. Don’t go to bajaj finserv for home loan. Thanks.

I have purchased 1 product byju's product thru bajaj finsev emi card. After that i have been charged emi's for 2 products. After multiple follow-ups the loan account was cancelled. Also i have returned the product to byjus due to lack of co-ordanation between byju's and bajaj finsev. Now byju's says the the loan is cancelled from their end, bajaj finseve will returned my emi amount. Since more then 1 month i am keep on follow up with both bajaj and byjus team till now my deducted loan amount is not refunded to my bank account.

Bajaj finsev loan account no: 400rem61466061

Dear team
This is soumen biswas, account holder of on your company, this is inform to you that, i have purchase two vivo mobile through bfl one of from ghosh pco krishnagar rathtala nadia & second one from mishra gift corner, this is very pathetic without my concern cpp is activated, & such time i am inform both retailers for cancellation but one is cancel & second one is till running, again my self visit to mishra gift corner krishnagar & ask them to cancellation of cpp, but he told me its activated by mr goutam (Bfl employee) goutam is pay such amount, thatsway i am not pay this amount from my account,

But four time ecs bounce charges deducted from my account, kindly clarify why such service active without my concern?? Kindly reverse all charges,

Customer id:53973716

Account no —
1-5m5dfs63333788
2-5m5dpf54522273

Digital fone safe
5m5dfs63333788

Sealer code —

Mishra gift corner #78750#bpes dpf

Ghosh pco # krishnagar #bpes dpf #85977

My customer ID[protected].I have bought Voltas Window 1.5 ton Ac 3 star on EMI Bajaj finance on[protected].Now I want to Cancel the extended warranty of asset care policy.My Asset care policy No is 401BEW67895665. My EMI will be start from 2-5-2018 so do it fast..please cancel Cpp Asset care policy & I don't want Cpp Asset care policy..I m third time post my complaints any no query till..

Hi,
I see that there was an ecs debit from my icici account on 26th april

26/04/18 ecs decs/tpcf bajaj finance/[protected] debit 117.00

I believe this payment of the ecs was already completed since long. However, not sure why and for what reason this amount was debited from my account.
Can someone please respond and give me an explanation.

I have transferred my home loan from AXIS bank to Bajaj Finance and was offered below listed schemes along with top up loan.

EMI Holiday Scheme - First 3 months EMI holiday.
12 EMI Holiday - Where I was given the option to select any one month in the entire year which will be an EMI holiday month till 12 months.

There were no issues experienced till first 3 Months EMI holiday (i.e. Dec 17, Jan & Feb 18) however I got alert for EMI payment for the month of March 18 for which I raised my concern considering the 2nd scheme offered to me (as I opted for the month of March every year for EMI waiver).

Due to some internal system issues within Bajaj finnace the EMI for both my accounts (HL and top up) was presented and it got bounced (as obviously I was not prepared for the EMI to be deducted as per the schemes offered to me).

Post this I started getting calls from the collection department which even turned into threatening me to be ready to face an consequences in case the issue is transferred to recovery agency. (Though this sound quite illegal to me, it could be the part of their job).

However, the actual issue started upon highlighting the issue to the collection and sales team to resolve the issue.

As, both the initial Loan accounts (HL & Topup) 402HSL58242215 & 402HPV58618948 have been closed and new loans 402HSL[protected]HL) & 402TSH[protected]Top up) got created without my consent and for which I have not signed any documents.

Both these loans have been raised with higher disbursal amount for which I am being told that the interest of first 3 EMIs and EMI bounce have been added to the principle amount, which means, I will be again charged with 8.40% interest rate till my loan tenure of 17 years for this interest amount. Does this anyway sounds logical?

Also, the tenure for the top up account (402TSH[protected] has been increased to 204 months which initially was 168 months.
Due to all the mashup, my EMI card has been blocked as well for which if you check I have never been defaulter.

I am now being told by the team that all the charges are as per the scheme as the interest of 3 months gets added to the principle amount, however I am fail to understand that if that is the case than how the repayment schedule (attached) does not show this amount added in the principle component?

Also, there is no answer provided to me on how the interest amount of 12 EMI Holiday scheme will going to be settled as even the new disbursed loan repayment schedule does not show the amount getting added to the principle component. Will Bajaj be disbursing new loan again to include the interest of these 12 months? Quite illogical and unethical.

There has been really disappointing experience so far with Bajaj Finance which made me to advise all my known people to refrain from getting relation with Bajaj Finance.

I always had a clean record and have never been defaulter with any of my banking/financial institutes, however now because of some internal policy issues within Bajaj I am going through all the trauma of being treated as defaulter with no mistake from my end.

I would urge you to please look into this issue and hope to have some resolution from you as I am not really willing to get this sorted via legal channels like consumer court, however I strongly wants to clear my stand that at no point I am agreeing to the new loans offered to me.

All I am looking for is to reverse all additional charges/amount and to continue as per the initial agreement.

I keep on getting unnecessary phone calls from multiple numbers with prerecorded messages. I keep on blocking numbers but daily calls come from a new number.
I m not a customer of bajaj fin services and i m never going to be one if i keep on getting these irritating calls.
Stop this crap as soon as possible.
My number on which i am getting calls: [protected]

Dear customer, your emi card annual inactive fees of rs.117 is due on 20nd july18. Available loan limit on card is rs. 159, 000 use your bajaj finserv emi card & get waiver on your annual inactive fee. Know more http://bit.ly/2BQgplb

Received on 26th apr 18 6:45 pm

What is this? You are cheating customers with an emi card which you said only one time charge. Even i dont know when i received such card despite the fact that i availed consumer durable loan 8 years back. For the said loan you already overcharged me in the form sign mismatch, ecs mandate issue and some insurance overhead.

Please deactivate the card and remove my account. Receiving lots of calls and sms from bajaj. Funny thing is why you want me to pay for not taking a loan?

I can provide you all the proofs and communications regarding the above issues..

[protected]@gmail.com

Dear bajaj,

I want to request please provide physical eotpmi card. I did not receive my card still now last time when i visited your bajaj fin serve store executive told me your card is dispatched before two years ago but i did not receive my card last day i found two-time fraudulent attempt about using my card, i received continuously two fraud otp on 2.49pm -2.50pm so kindly provide physical card. Please resolve my this issue.

Kuldip kumar verma
[protected]

Mark as resolved

Dear sir/madam,
This is to inform you that recently i had purchased a samsung a8+ with bajaj finserv emi card. I have not taken any mobile insurance but if i check my details at bajaj finance website onliine that shows emi of 450 for my mobile insurance with total amount of rs. 3599/- besides the mobile emi. The loan number is 5s9dfs72718226. Bajaj finance has insured my mobile without any information or phone otp verification. I will not pay any insured amount of my mobile because i m not interested to take this insurance. Kindly request you to cancel my mobile insurance as soon as possible.

I lost my card in 2016. I am waiting for a new card since then. Every time i call the custome care they tell me that they have taken the request for issuing the new card and that it will take another 30-45 days for the new card to reach you. Then they said that they have already delivered the card, but i didn't receive any. So they again took the request to issue new card which as per them will take another 30-45 days. I have already called them 6-8 times and the response is always the same. Their ivr is complicated to add on to the woes. I am unable to understand what else should i do to get my card. Guys i need to shop and for that i need the card. My contact number is [protected]. Please resolve this for once and for all.