Bajaj Finserv Complaints & Reviews

On 30th april, i received a call from bajaj on od pre approved offer of rs 1, 042, 812 where they committed to give rs 10, 000/- amazon voucher, 13.5 interest rate, 1% processing fee and 2, 999 as line activation charge with no hidden charge. I confirmed this offer mentioning the same with comments that i am not liable to pay any other hidden cost, after my approval i was told that od amount will keep on decreasing every month / year and i need to give cancelled cheque for disbursal which i denied and demanded cancellation, i received call from multiple executives even from customer head payal and email confirmation that it's forwarded for loan cancellation but on 7th may i received an amount of rs 1, 024, 409.00 in account which i do not need and even after cancellation confirmation was disbursed.

Now there is a deduction of rs 18, 403 and they also demand interest from 3rd may where amount was received on 7th may and was moved to bajaj od account by 8th may before 10 am, they also now deny that vouchers are case to case basis and you'll get it if you are eligible. This is complete fraud and they are not even following what they have written

My loan account # is 401spf73857459.

I have taken air conditioner at pirgal electronics kukatpally. During the process, i have been approached by bajaj finserve for finance. I have paid 2 instalment and the rest of amount fixed as 8 emi's. I have given my bank details for process of ecs mandate.
But they have not processed the ecs and emi not debited on due date. I personally visited kukatpally office to pay the emi. But they have not accepted.
Now, they have applied penalty for non payment of emi. And also asking me to pay emi with penalty. Here there is no mistake from my side. I have raised request at their customer portal couple of days back. But no one has approached till now. Requesting you to look into the issue and provide solution.

I prakash. S have been suffering with an unaccepted policy which was activated by you. Please respond or cancel my policy. Policy number:15662.
I'm seriously warning the inconvenience created by you people.
Mobile number :[protected].
I think bajaj would reply me as soon as possible. And cancel the policy activated by you.
I need the problem to be resolved before the due date of the policy.
I yells i would go for complaint.

I have a loan that I need to close, they asked me to go to the nearest branch which is 35km away from where I am right now one way. Would really appreciate if someone can come home to take the check and also if I can get the nearest branch address in Gurgaon, so that I can visit, cos it shows the Gurgaon office is closed. I really want to be heard and replied back to cos if this doesn’t happen I will make sure I go to the highest of authorities to get this resolved and will make sure you guys pay for it even to compensate for my time that you guys have wasted.

Dear All, Good day

In have appliance load with bajaj finance from the month of january 2018, from that very day i have been facing trouble with you'll i'm mentally harrised by your agents and the way they talk is really disturbing, i have written more than 10 mails and every time someone calls me and says everything will be find and again they do the same thing, when i took the load in jan 2018 they made me fill some forms and then did not take any EMI till i called then in march because i was reciving SMS about some ECS manadate not received when i requested for a online payment i was then told i could pay online till then they kept making me run to they office to pay in cash, i paid 2 amts in march 2018 and still i ahve agents calling me and yelling at me in hindi saying pay your bill, cant you pay bill's on time??? then i again wrote a mail and agin i was assured that everything will be fine until now again in the month of april 2018 i made a advance payment for the month of May 2018 and they refunded Rs: 1250 back to my account without my knowledge and then again i had agents calling me to pay that bill when asked why was is refunded nor the agent nor the manager Rohan was able to answer and they hung up without calling again...now the website does not show a amt and no one wants to reply, im tired and i never suggest anyone to bajaj finance...very poor customer service and no goodwill for the company.. all are very frustrated while talking...i need all this to resolve and ill never take bajaj finance anytime.

I keep receiving emails regarding a loan that i took out, the only problem is i didn't try to take out a loan. I think someone is using my info to get a loan. I have emailed the company over ten times and had no replies. I tried to log into an account with the info one of the emails gave me, but could not due so because i didn't know the dob. I looked up the telephone number and it is a number for a small town in texas that i recently visited. This is why i think someone is using my info. All i want is for someone from this company to look into this, so i can get a resolution.

Hi
This is MAMubeen ..
Cust Id.64671490.

Plz do not apply CPP Extndd warranty Asset Care insurence and do not deduct any extra amount apartfrom regular EMI...i requested the same on 10 april 2018. But on 6th May i got the below text message.

(Insurance applied with loan application no. 400CTB73733993 is currently in process. Policy name: CPP ASSET CARE, Policy owner name: MAMUBEEN, Premium: Rs. 2, 330, Click here http://bit.ly/ to know more about your insurance product. Regards, Bajaj Finserv

I tried to call cust.care no. But there is no facility to speak with cust executive directly..plz cal me.
Ihv given mail aswell.

Again im requesting you not to apply CPP extnd warranty insurence..

Thanking you,

Mr. Alex from Bajaj, Finserv ([protected] & [protected]) had call me and offered two products
PUREIT WATER PURIFIER
WATER HEATER

I was not informed about the insurance but now it's charged on the loan.

The water purifier was delivered even bofore a demo which was advised, , only adter 2 days it was about to be installed, now the person who came to install from PUREIT said few things which were not clearly stated while accepting the loan. he advised the product was not effective.

Huge mistake between product that was explained and deliver

At the same time the water heater is yet to be delivered, I do not want any of the product (water purifier and water heater)

Pls cancel the loan as I have not accepting the product, I have not received the bill for the product also

Pls call me at [protected] my RMN for further details

Already I have 2 CD LOAN which is going smoothly, if you do not close the loan, then I will foreclose all loans and will close my connection with Bajaj Finserv

I AM NOT TAKING ANY OF THE PRODUCT SO I AM NIT LIABLE TO PAY THE EMI

Hi,

This is Kaynat Nasir. I had been using the number [protected], which is also updated in the records of BFL. I have lost this number before a year. So can you please update my contact information to [protected] along with the email ID kaynat.[protected]@gmail.com.

I do have to take out an online statement of my existing loan account on the urgent basis but unable to do it because I neither have Xperia credentials nor my email Id is linked. So the only option for me is updating my contact information.

Any help on this would be highly appreciated!

Thanks
Kaynat

I had purchased honda activa from honda showroom and paid some amount at the time of purchase. Rest of the amount was financed by the bajaj finserv. On 5th of every month, installment cuts from my account.in one month, due to the company's server error, installment did not cut even i have that much amount in my account. Due to which my cibil score reduced day by day. Bajaj finserv's agent come to our house and took the payment in cash. After that we took clearance certificate from the same. We had paid all the installments on time. Even though they showed 5-7 installments due in my cibil score report due to which my cibil score spoils and i am not getting even a personal loan from any bank due to my bad cibil score which is not my fault. Now they message me and call me to pay the rest of the installments. I have all documents like bank statements to show.

Hello sir,

I tried to apply personal loan in bajaj finserv for which i submitted all my documents to the executive on april-21. But unfortunately, my loan request has been rejected as it was not eligible itseems.

Loan application no: 4030cd37635689.

But suddenly, today i received sms from bajaj finserv that insurance applied with loan application no: 403lsm73392229 is processed.

I didn't apply for not insurance which has been processed without my knowledge.

Can you please look into this and do the needful.

This is totally unexpectable that such loan are processed without customers knowledge and while calling bajaj finserv no proper response.

Looking forward for your response.

Thanks,
Kartik r

My father got fraud call that if you want to close your EMI card so give me otp . My father don't know much about this and he gave otp without read message because he don't no more English. He his card was swipes for 64970/-. On 7/4/18 he got call from Bajaj finance that you used your card for purchasing of 64970/- that time I took call and asked executive of Bajaj that we didn't buy anything so told me that if you didn't buy anything so there was fraud. Immediately I told him that block my card and don't approve loan amount. But they didn't stop loan approval. Again I called in Customer care of Bajaj finserv and explained each and every thing what's happened with us. So she told me within 2 or three days you got call from Bajaj and they solve your problem. But we didn't got any call. On 30/4/18 I called them again and again explain everything so executive told me that we can't do anything in this matter and you have to pay loan amount. So on 2/5/2018 we did complain in cyber crime Branch Ahmedabad. They took our complain and they takes action against the person who did fraud and Bajaj finserv. And he told us that you gave written application to Bajaj finserv office Ahmedabad. So on 3/5/18 we gave written application to Bajaj finserv . But again Bajaj executive who take care of fraud case Mr Arpan he told me that you have to scan this application and send mail. We can't do anything from here.
Now we get lots of messages from Bajaj finserv to pay the loan and we are facing mental stress.
I request you that please take action against Bajaj finserv who gave our data to other and facing problem.
For more details send me mail. My e -mail is : [protected]@yahoo.com

To all people //please raise your voice //

A big mistake by bajaj finserv
Loan cust id :[protected]

On 2nd may'18, instead of crediting the loan to the o/d a/c allotted to me, bajaj finserv disbursed total loan of rs.715103.00 to my saving a/c which was not at all agreed at the of loan application and in their confirmation email. This is exactly opposite what they are showcasing to the needy people.

I called customer care about this issue and they told me that interest will be charged on total rs. 715103 from the date of disbursement irrespective of i use loan money or not. They further informed me that i have to transfer the balance loan money to my allotted loan a/c after part withdrawal so that interest will be charged on withdrawn amount.
I am totally irritated with their blunt feedback which has no sense.

I have further escalated this mistake to loan representatives who handled my file but no response yet.

Please note-i will not pay any interest for the mistake committed by bajaj finserv and i urgently awaiting their feedback.

Regards

My customer id is 56728416. I have bought nikon dslr on emi from bajaj finance. Now i want to cancel the extended warrenty of asset care policy. My asset care policy number is 4100ctb64320132. My emi will be start from 2.1.2018. So do it fast. Please cancel cpp asset care policy.

My contact number : [protected]
Email id :[protected]@gmail.com

Hi team,

Customer id:
10152361

I made an advance payment for my emi on may 2nd 2018 but still amount got deducted on 5th may 2018. And it’s not reflecting in bajaj fin portal (https://customer-login.bajajfinserv.in/Pages/home.aspx). could you please give me justification and update me regarding the same. I am not able to get your responses and neither i am able to connect through call.

Please find below my loan acct details:
403ecf49955375
403sce50957746.

Regards,
Vimalesh p

Sir i would like to state you that my wife (Priti kumari singh) has taken a personal loan from bajaj finserv who's loan a/c is 5940pl18280413of rs. 80000 who's interest rate is above 19% (Fixed) for a period of three years. Balance amount is about 35000. They are not providing me the statement as the interest rate is too high in current banking system. This is the maximum rate of interest ever by the loan company.
I have regularly paid the emi amount to bajaj finserv but some how because of family problem i missed 3 emi which is rs. 12000 but sir i. As my wife got married and left her birth place and i managed to pay the rest of the amount to bajaj finserv. Currently i am working in coal india
. The salary is not credited in my bank account because of money problem in bank currently. Some banks are closed and atm are not working. I told them that i will pay the rest amount in 5 to 7 days as the bank provide me my salary but the bajaj finserv employees and legal team is just forcing and mentally harassing my wife and me about taking legal action against my wife as i am government employee i am facing much problem towards my job. Therefore sir kindly help me out from this.

My name is santhosh and my mobile no is [protected] my loan no 404dpf65330465 i bought mobile 2 months back and emi also i paid but no card received and i dint get any calls also from bijaj finance group so please do me a favour and recently i have shifted my house to ramamaurthy nagar horamvu near vibgyour school so pls delivery to this adress 560043

I have availed flexi loan from bajaj finance ltd. Customer id:176258 i wanted to pay total outstanding amount rs. 6, 30, 000.in 1 shot. As i cant make online payment more than 1 lakhs from my bank per day. But bank is not allowing me to pay payment of total outstanding amount through dd as part payment. But bank is insisting me to foreclose loan and pay extra amount of 30, 000 (4.72 % foreclosure charges). I dont want to close loan but as...

Dear bajaj,

I am hemakumari pan. Why you are not understand. I dont want insurance policy and i dont have time to visit your brach. I all ready given mail id for thi no. [protected]. 1 week ago. I dont know you people why not cancel my policy. I also contact this no.[protected]. For cancel the insurance policy but your excutive dont pick my phon 2 days contineuw i calling. Please i request you pls cancel my cpp asset care policy. My loan insurance application no. 405ctb73241503 please cancel. Policy name cpp asset care. You know i contnieuw give you mail for 2 weeks to cancel my insurance policy. Beacause youe executive calling me for varification and they activate the insurance policy which i dont want. Please i request you please understand my situation. Please cancel the insurance policy pls. My email id [protected]@gmail.com. I am your new custmer. Pls help pls cancel policy i dont want pls understand.

Dear sir,

This is to inform you that i am not a customer of bajaj finserve, i am getting calls daily basis atleast 4 to 5 times a day, first of all i am dnd customer how come you guys can call a dnd customer, its literally illegal to do so, please remove my number from your list or else i need to file a legal complaint over bajaj finserve, my mobile number is nine six 111six 44 six six,

Giriprasath