Bajaj Finserv Complaints & Reviews

Hi,

This is regarding a loan from bajaj finserv. The company representatives at an electronics showroom allured me to avail a huge loan on purchasing a high end lcd tv stating that there was a cash back scheme during diwali somewhere in the month of nov 2017. I was lucky customer who got through the scheme conditions and was entitled to a 50% cashback and which bajaj finserv assured to credit into my bank account after the 2nd instalment was made. My picture along with my family was sent to the tv company. When the same was not credited i inquired about it, and was told there was a delay in processing the file and would be credited after the 3rd instalment. I have made altogether 5 instalments out of the total 10 instalments but still have not received the cash back. I have sent a detailed email to the company customer care as well, however i haven't received any response even after giving several trailing emails. Instead i am receiving frequent calls for payment of remaining emis. Further they are giving false promises everytime to sort out the issue if the remaining emis are paid. I have already paid more than half of the amount of the product even though i have not received the cash back. I thought that bajaj finserv is a trustworthy finanacial institution and therefore relied on its words. I would advice people to think twice before dealing with this company which plays fraud with it's customers.
Kindly resolve my issue.
Name : freddy fernandes
Loan amount : rs. 50, 000/-

Hi,

In march i have purchased ac from supreet electronics, the guy from bajaj finance (Akash - [protected]) told me to take loan from bajaj with zero rupee charge. I agreed and take loan, he has processed loan for 46k though ac cost only 36k with 1500 as processing fees later on. I straight away say no to loan but have already submitted documents. My first emi deducted in may and today got message about other charges (Bajajfin_mndtvrfchgs_apr18) 118 rs. When contacted shankar iyer - [protected], he mentioned it will be refunded.

I had taken asset care when i purchased a LED TV on 31.3.2018 from Nandilath Electronics, Vadakara.I want to cancel it now.My asset care loan account number is 5L1BEW69548709.i have paid my first EMI.Kindly refund this amount.Iam cancelling the asset care as iam no more interested in it.Kindly update on [protected]@gmail.com or SMS on [protected].Anticipating a positive reply.

Thanks in advance

My name is Hariyazhagan My Loan ID is [protected], My EMI Card No. [protected]. My card is temporary blocked. I request you please activate my card. This is not a good customer service. You people blocked my card without any prior intimation. I did not receive any prior massage regarding the same. This is a very disgusting service. I speak to your representative, he told me that my card is blocked due to PDC bounce on 5th Oct. On the same issue, before the thing happening, I called your representative and ask him regarding the same, she told me your card will not be blocked. This is not my good service experience with Bajaj Finance Customer serving team. You should well trend your team before let them handle any call.

Kindly resolve this issue.

Thanks.

*2.5 Year of mantel harassment from Bajaj Finance. (Bajaj, One loan dispute out of 8 loan.100% paid. & threatening calls to physical assault).

Please read my case history and the email I sent to Bajaj.

Dear Team

Good Morning
My name is SHASHI a Past premium customer of Bajaj fin serve and the payer of 7.5 loan A.Cs but due to one collection agent in 2015 ruined " every thing. Example- My relationship with Bajaj my Cibil score, and my job status as most of the big company looks for good Cibil scores.
You can check the attachment of my loan history and police complaint for some Deepak Sharma who threaten me to kill and said I make Blue films of my patents "using the phone financed from Bajaj.
Now it's over 2.5 Years this loan matter not fixed because I was a banker a Sr officer with YES Bank Pvt ltd I was about to join HDFC bank but the way Bajaj ruined my Cibil, they did not hair me. And since then I am working as free lance documents verification men for car loans. MY INCOME CERTIFICATE IS ATTCHED.
Now I too do not want to drag this relationship with Bajaj and like me so many other premium customer will leave you in near future.
I request some very Senior person will call me and help me to settle this case in 2/3 EMI as I can only afford pay the settlement amount.
Your collection agents keeps on calling me and ask me to settle this in 18000rs but as per my financial Status I can maximum afford 15000rs in two instalments and for this I have to sale my engagement ring I Know.
1st half payment I can pay on 1 June
2nd half payment on 27th July.
If you have some mature guy and Sr grievance manager please ask him to call me. Time 10 am to 11:15 Am or leave the massage.
If you like I can share the chq number too. But just HELP ME AS YOUR PAST VERY GOOD CUSTOMER .
SITUATIONS COMES IN LIFE OF EVRY ONE.
Please do not ask some Vinay/depak Sharma or S.k Yadav. To call me.
Chq number 63 SCB bank 1st June/7500rs
Chq2 number 65 SCB bank 27th July /7500rs
Please Help

While purchasing with bajaj emi card through the online site like flipkart & amazon. Otp not generating during the transaction. Instead of otp fresh nach update required. Msg coming to registered mobile no. So called to bajaj finserv customer care & as per them the following documents submitted to nearest bajaj finserv.
1. Cancelled cheque. -01no.
2. Address proof.-01no.
3. I-d proof.-01no.
4. Ecs mandate form -04nos.

In the month of may -2018.
2 r 3 times visited bajaj fiserv. Getting the status of the nach update.
But whenever i'm visiting there they are saying under process & msg will come once they update. Still pending and i am not getting the otp for login in experia customer portal, customer id not received yet.

Kindly suggest further to proceed. Or else online uploading futures will be so useful. That peoples simply saying.. Will update soon.

My details:
Customer id - not received yet
Contact no: [protected]

My name is rinki chanda and my bajaj emi card is blocked for 6 months till date.
Once a cheque had bounced so bajaj temporarily blocked it then didn't have any effort to resume it. The customer care executive from bajaj finance are a very unpleasant experience to deal and handle with specially mr. Sanjay mondal[protected] is not eligible to be a cash collection agent of bajaj. He promised to get the card unblocked after 4 successive emi payments but after calling him, he was like he can't do it and abruptly cut the call.
This is not expected from a company like bajaj with their agents being rude and dishonest with their clients.
My registered mobile number.
Rinki chanda
([protected])
[protected]@gmail.com

Please deactivate my bajaj finserv emi card.
I am not using it. I don't have any pending transaction till date.
An amount of rs.117/- has been charged during october 2017
Without any prior intimation. Hence the above emi card may kindly be deactivated at the earliest please.

Details
Name : s sriram.
Customer id:1288825
Email id:ssriram. [protected]@gmail.com

GOOD MORNING Sir I am MEERA need documents details in Pan card, company id card front and back, address proof, 1 passport size photo, latest 3 months payslips, latest 3 months bank statement upto till date. chennai.[protected]@gmail.com BY MEERA [protected]

This is the SMS that I received in the name of Bajaj Finserve, providing loans! I need to know whether this is true or not!

I have applied for a consumer durable item loan for purchase of a ac in reliance digital store in mangalore, while applying the bajaj finance executive told me you have to apply for a insurance by paying rs 199/- and you will get a cover of rs 1.5 lac. But recently i have received a sms that my application for term insurance is under processing with premium of rs 1595/-, which i am total unaware.

So i want to cancel my insurance with your organisation. I am not willing to pay any insurance premium for which i am mis guided by your executive who never discussed with me for payment of insurance premium through my monthly emi.

So pl cancel my term insurance with immediate effect, details of which is given below

Name : supreeth b k
Contact number :[protected]
Insurance application number :422ctl73533792

I have also applied for cancellation through my login of bajaj finance.

Pl confirm for cancellation of my term insurance plan with bajaj finance immediately

My name is elamparudhi. R i have purchased samsung mobile in friends mobile showroom in pondicherry they have given me insurance policy which i dont wanted that insurance. Please do deactivate that insurance policy digital fone safe,
Membership fees : 1799 digital fone safe. I already paid rs.540/-know only i come to know while checking bank statement. Do kindly repay my paid amount
Membership no : im1004889
Please remove the insurance i really dont wanted that policy..

Thanks
Mamatha

Dear sir/madam,

I have taken an consumer durable loan from bajaj finserv the total loan amount was around 20k i have paid all the payments correctly. Due to some technical issues the last due was paid late but not more than a month. They have updated that i have not settled the due still in my cibil. Due to this i am not able to take any loans now they have given noc and all the settled documents.

Attached noc snap in photos. Kindly refer

If the same continues to all clients nothing will go up.

My customer id 66260436. I have bought godrej ac/gsc12tgn3dwqhsd 0061. Emi from bajaj fianace on 9/4/2018. Without my concern bajaj finance started cpp warrenty.
Now i want to cancel the warrenty of asset care policy. My asset care policy loan application no: 415ctb74033745. My emi start from 5/6/2018. So do it fast. Please cancel my cpp asset care policy.

Dear bajaj,

Please note that i have paid all the emi charges along with the late charges fee but still my card is permanently suspended by bajaj.. I do not know the reason so requesting you to please unblock my card as i need to purchase several things through bajaj or let me know any alternative way to get new bajaj card.. My emi card no is [protected]

My costomer id 66260436. I have bought
Godrej ac gsc 12 tgn3 dwqh (1 ton 3*) #47312 on emi from bajaj finance on 9/4/2018. I want to cancel the extended warrenty of cpp asset care policy.
My insurance applied loan application no: 415ctb74033745. Policy name is cpp asset care. Policy owner name abish. V. A. My emi start from 5/6/2o18. So do it fast. Please cancel cpp asset care policy. So many time contact your toll free number. No response. Pleasecontact no:[protected] please i meaditly

Hello sir. My name is vikas. And like to inform you about my no payment done of this emi
The main thing is that my salary gets credited on 5th every month. Sometimes its possible to pay on 2nd but not every time but this month its totally dis respect full that my 350 rs charges has be deducted for my every loan and. More of that. Again 350 rs was deducted for no reason and no when i want to pay loan its shows 450 rs bounce charge. And total of 1500 rs will be gone only penaly. Thats not fare just when my loan amount is 1500. Whats wrong with your systems and. I was told that i can change my due date but its also fraud. I cant change my loan deduction date also the executive that call for reminding emi. Aslo are disrespectful. Always ends call with bad words. Like teri ma ki. Consider it as its give to you then weill look

I have been using bajaj emi since 2016 onwards. But till today i have not received my emi card (Physical). I want to know the reason. My card number is :
[protected]. I have purchased electronics goods up to the cost of 50000 till today. But i have not received the physical card. This is stopping me to buy goods at other places as well. Please, try to resolve the problem

I, g. Manohar purchased a mobile phone from s. S. V sapthagiri mobile shop in hyderabad through bajaj fin, my emi rs.1388 per month, but bujaj fin has sent a msg my emi amount is rs.1697, so i would like to request you to look in this matter, n cancel my fonesafe insurence, off rs.309. My loan no:400dpf69045094, my fonesafe loan no:400dfs69045207, my phone:[protected]

I have purchase vivo mobile through bajaj in 1st oct 17 the shop keeper told i will receive card within 2 months ie., 2nd emi but till today i have receive i would like to purchase led now. Also paid rs
The details are as follows :

Card no.404dpf54906109
Cell. No.[protected].

Please issue card immediately. Ihave asked many people to help but no one has turned back.

Emi deducted from my account but in portal show emi is pending loan no 4560cd47834270 and loan a/c no456dpf60797317

Dear team i have 2 loan in which one is completed in apr. 2018 but amount is deducted from my account but still showing that emi is not paid there is 1 emi pending.
Loan no 4560cd47834270

And on 2nd loan amount is debited from my account but still showing that emi is pending.

Loan no 456dpf60797317