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Bajaj Finserv Complaints & Reviews

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Updated: Oct 24, 2025
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P
pulkit dutt
from Lucknow, Uttar Pradesh
Mar 28, 2018
Resolved
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Address: Lucknow, Uttar Pradesh, 226016

Dear sir/mam,
My employee id is 1213765. I have left working for bajaj finserv in rudrapur. So, why are you sending me messages. Dear associate, introducing employee referral scheme!!! Strengthen our team! Refer your friends and earn more. Earn rs ikya hr team
So kindly provide me a new job.
Pulkit dutt
[protected]@gmail.com
[protected]
[protected]
May 11, 2018
Complaint marked as Resolved 
Bajaj Finserv customer support has been notified about the posted complaint.
Verified Support
Apr 06, 2018
Bajaj Finserv Customer Care's response
Hi, Greetings from Bajaj Finserv! Thanks for showing interest in working with us. Request you to visit our careers page for any job opportunity or you can write to us [protected]@bajajfinserv.in.Thank you.
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    T
    thaliyasherry
    from Chennai, Tamil Nadu
    Mar 28, 2018
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    Address: 682002
    Website: www.bajajfinservlending.im

    Sir,
    I am having your bajaj finserv privilege card since 2013, i had availed loan facility once only, there after i have not used card. I had closed all loan at without making any default. Now i don't understand why bajaj have deducted amount of rs 117/- for annual inactivity fees without my permission from my personal account. I am surprised as nothing like that was mentioned earlier when the company issues the card. I request you to immediately refund my amount and also cancel my card with immediate effect. Hope to get response and positive action from your end immediately.
    +1 photos
    Bajaj Finserv customer support has been notified about the posted complaint.
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      S
      siva.deals
      Mar 27, 2018
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      Hello,

      Bajaj finance deducted inr 117 on 26th march, 2018 from my savings account. I don't have any kind of loan or emi with bajaj finance and am not sure how you got my bank details. Please look into this immediately and do the required to refund the amount. Also, to let you know i didn't authorize anyone to make any kind of purchase or transactions with this account.
      Bajaj Finserv customer support has been notified about the posted complaint.
      I have nt used the card yet... Bt they charged 173 frm my acc... I want to cancel this card. Kindly help me to cancel it
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        B
        Baabu Chandrasekaran
        from Kodumudi, Tamil Nadu
        Mar 27, 2018
        Resolved
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        Address: Chennai, Tamil Nadu, 600117

        After transferring my loan to bajaj finserv, my promised floating interst rate got changed to 8.35 to 8.6 within 2 months. And my emi amount got reduced to pay only interst for 4 years without my consent.

        They trapped me for 4 years that not to pay my principal. I request you guys dont ever take any loan from bajaj. They will give fake promises and no relation ship manager or customer care ppl respond to you.
        +1 photos
        May 9, 2018
        Complaint marked as Resolved 
        Bajaj Finserv customer support has been notified about the posted complaint.
        Verified Support
        Apr 06, 2018
        Bajaj Finserv Customer Care's response
        Hi Baabu Chandrasekaran, Greetings from Bajaj Finserv! With reference to your post we request you kindly specify the exact requirement with your contact details to assist you further. You can also write to us at [protected]@bajajfinserv.in. Thank you!
        May 06, 2018
        Updated by Baabu Chandrasekaran
        They didnt change the interest rate and it still continues with 8.6% per annum.

        PPL please be aware, they will trap you saying very low floating interest rate and then they will trap you by increasing the interest rate.
        Elite card not received please details for my card
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          M
          Mani DX
          from Coimbatore, Tamil Nadu
          Mar 27, 2018
          Resolved
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          Resolved

          Address: 636007

          I purchased washing machine on 08/10/2017. I will paid 4 moth emi till now without any late payment. But i did not received bajaj emi card.. I need to purchase any other product i will faced lot of problems. So please send emi card my registered address. Thank you

          Customer name : manivannan r g
          Mobile : [protected]
          Email : manivannan. R. [protected]@gmail.com
          Loan account no 4590cd54651300
          May 15, 2018
          Complaint marked as Resolved 
          Bajaj Finserv customer support has been notified about the posted complaint.
          Verified Support
          Apr 06, 2018
          Bajaj Finserv Customer Care's response
          Hi manivannan, Greetings from Bajaj Finserv! We are moving to the digital world for our EMI cards. To get your Card number, we would request you to please have the Bajaj Wallet been downloaded on your Android phone from Google Play store post 48 hrs and you can get your card number and details on the same for performing transaction. Also you can give a missed call on [protected] the provided number you will receive a link in a SMS .Through the link you have to download the application and follow the further instructions. Thank you.
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            N
            nirajkmittal1
            from Hyderabad, Telangana
            Mar 26, 2018
            Resolved
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            Resolved

            Address: Hyderabad, Andhra Pradesh, 500055

            Dear bajaj finance,
            There is an unauthorized deduction of rs 117 using ecs from my sbi account is noticed on 26/03/2018. I don't have any due payment of bajaj finance. I have completed all your payments and emi whatever i purchased through your services. After 5 years you are suddenly deducting rs 117 from my account, without ant any permission.
            Please provide the proof of any deal between you and me, which authorize you to deduct rs 117 without any permission. I have not applied for any card renewal also and didnt purchased anything after completing my last emi.
            I liked your bajaj finance services to purchase so many electronics and electrical items, but by this shameful act of deducting rs 117 you are loosing your credibility.

            Please tell me the reason behind this unauthorized deduction after so many years which is totally irrelevant.
            Kindly refund my amount of rs. 117 at the earliest. Following are my details

            Name: niraj kumar mittal
            Customer id 6644182
            My email : [protected]@gmail.com

            Sbi transaction details :debit ecsdebittpcf bajaj finance[protected]

            Sbi account no. [protected]
            May 18, 2018
            Complaint marked as Resolved 
            Bajaj Finserv customer support has been notified about the posted complaint.
            Verified Support
            Apr 06, 2018
            Bajaj Finserv Customer Care's response
            Hi, We request you to kindly send us a scanned copy of your bank statement/Passbook to verify and validate our records. Once we have validated our system records, we shall revert to you. at [protected]@bajajfinserv.in. Thank You
            Hi, My Name is Balkar singh Customer ID:57803713.plzz sir unblock to my emi card

            Thanks
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              V
              vikastholar
              from Delhi, Delhi
              Mar 26, 2018
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              Address: 560068
              Website: customer-login.bajajfinserv.in/Pages/home.aspx

              Please deactivate my bajaj finserv emi card. Firstly this card was sent without me applying to emi card and i never used or activated this card. I don't have any pending transaction till date. This card deducted rupees 117 from my bank account. Please deactivate this card as soon as possible and refund the amount deducted from my account.

              Here is the details:-
              Customer name-vikas tholar
              Emi card no: xxxxxxxxxx3067
              Customer id: 18416103
              My email id - [protected]@gmail.com
              Bajaj Finserv customer support has been notified about the posted complaint.
              Apr 06, 2018
              Updated by vikastholar
              Hi,
              As per the discussion i should have received charge reversal of Rs 117 t my bank account. I have still not received in to my bank account. Can you please process this ASAP. Also not received any confirmation for deactivation of my card.
              I am getting almost 2/3 calls from this company. I am not interested in availing any financial services from your side. Stop calling me or face legal action.
              Please deactivate my EMI card no.: [protected]. i do not use it anymore. please confirm back once done. Unnecessarily card charges are been deducted.

              Regards
              Saurabh
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                K
                kuhan
                from Delhi, Delhi
                Mar 26, 2018
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                Address: 560043

                An amount of rs. 117 is deducted through ecs from my savings account of hsbc bank without any information. I don't have any outstanding amount with this company. I dont know the reason for the deduction.

                Kindly refund my amount of rs. 117 at the earliest. You can contact me on [protected]@gmail.com

                "hsbc a/c:[protected] has been debited by rs 117
                Bajaj Finserv customer support has been notified about the posted complaint.
                Sir/Madam
                i would like to inform you my bajaj finserv card pin no was forgot so kindly send me pin no for my register mobile no

                thanks and regards
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                  G
                  Ganesh Saple
                  from Ahmedabad, Gujarat
                  Mar 26, 2018
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                  Address: 380054

                  I would like to draw your attention towards one of the problem i'm facing from your organisation. An amount of rs 117 have been deducted from my account by your organisation and the reason being annual inactive fees. I would like to inform you there was no such deal between your organisation and the customer that on non usage of you card this annual inactive fees will be charges.

                  I would like to remind you that the amount has been deducted from my bank account that too without my consent and for this i can sue your organisation. So kindly take necessary step and refund my rs117 as fast as possible.

                  26/03/2018
                  Ecs-dr-tpcf bajaj finance[protected]

                  Rs. 117.00

                  Registered mobile number -[protected]

                  Yours faithfully,
                  Ganesh saple
                  Bajaj Finserv customer support has been notified about the posted complaint.
                  Sir my name is jaydeep pandre distric seoni madhyapradesh state my card no is [protected] .sir my card is blocked in 1 year .i request sir please un blocked my card
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                    S
                    Savitha Vasudev
                    from Mumbai, Maharashtra
                    Mar 26, 2018
                    Resolved
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                    Resolved

                    Address: 560040

                    Hi,

                    Yesterday, i have noticed that rs.117/ has been debited without any authorization from my saving account.

                    I am shocked to see this, please reverse and credit it back to my bank account.

                    Please let me know why and by whose authorization have you debited this amount.

                    I have nothing pending with bajaj finserv. I don't have any loans with you.

                    I expect the amount to be credited to my account immediately with proper explanation from your end.

                    Transaction detail is shared below:
                    Transaction date: 26-Mar-2018
                    Transaction amount: 117 rupees
                    Transaction type: debited
                    Transaction description: ECS/[protected]/[protected]/TPCF BAJAJ

                    Waiting your earliest and positive response.

                    Thanks & regards,
                    Savitha V
                    Mar 27, 2018
                    Complaint marked as Resolved 
                    Got refund
                    Bajaj Finserv customer support has been notified about the posted complaint.
                    Verified Support
                    Apr 06, 2018
                    Bajaj Finserv Customer Care's response
                    Hi, We request you to kindly send us a scanned copy of your bank statement/Passbook to verify and validate our records. Once we have validated our system records, we shall revert to you. at [protected]@bajajfinserv.in. Thank You
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                      P
                      Pachuau
                      from Shillong, Meghalaya
                      Mar 26, 2018
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                      Address: 793003
                      Website: www.bajajfinserv.in

                      I had taken loan with 0% int emi for purchase of electronic goods on oct 2017.

                      Since then i have received hundred of calls of loan offers, and it has started to grow more frequent 4-5 calls a day: i have often informed them that my no is listed in the dnd register but they have not respected it.

                      Please help in ensuring that i do not receive calls from them for more offers.

                      Numbers used by these callers are
                      [protected]
                      [protected]
                      [protected]
                      [protected]
                      Bajaj Finserv customer support has been notified about the posted complaint.
                      The fd no 148580 is not yet received by me as on 20th march, though i was informed this was despatched on 15th.

                      please look into and inform me the status.
                      I have already purchased the vivo v7+ gold on flipkart..
                      now i want exchange the same one with vivo v7+ red..
                      and i also want to continue the same emi offer..
                      what should i do.
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                        I
                        ilankovan
                        from Delhi, Delhi
                        Mar 25, 2018
                        Resolved
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                        Resolved

                        Address: 91

                        I am having bajai emi card ending with 1612. Yesterday i went to shop provisions at big bazzar, i purchased worth of rs.6400 through bajai emi card, but wen i swipe for purchase it reply as my card is blocked. I want to know about. I pay all my emi s in regular way, but it is total disappointment for me. As a customer i did not except from your end. So pls solve my issue.

                        With regards
                        R. Elangovan
                        Bajai emi card no.[protected]
                        May 1, 2018
                        Complaint marked as Resolved 
                        Bajaj Finserv customer support has been notified about the posted complaint.
                        Verified Support
                        Mar 26, 2018
                        Bajaj Finserv Customer Care's response
                        Hi R. Elangovan, Greetings from Bajaj Finserv! With reference to your post we have noted your details and we will get back to you within 24 working hrs.Thank you.
                        Sir I have received emi card which[protected] my mobile no. [protected]
                        I Sri Debdeep Mondal is hereby requested to upload my new mobile no.[protected] instead of [protected] which was de activated.
                        Kindly deactivate my card as early as possible. Unwillingly provided this card during purchase. Please cancel this card.

                        card details:
                        [protected]
                        Rabin Paul
                        I have bought an refrigerator and got an insurance for the same which I don't want..my membership number is AC 1119848 AND policy number is OG[protected]. Emi is to be deducted in April . please do the needful at the earliest.. I want to also furnish that I have not done the same at the time of purchasing. Thanks
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                          A
                          Anandamoy Chatterjee
                          from Kolkata, West Bengal
                          Mar 24, 2018
                          Resolved
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                          Resolved

                          Address: Kolkata, West Bengal, 700104

                          I want to surrender my emi card. The agents had marketed the emi card to customer with wrong information that, the said card is free of all charges (I. E. Renewal and annual etc.). But the company is charging annual fee of rs.117.00.
                          I have contacted the agent to surrender my emi card but he refused to help me. Further recently i have misplaced the card. So kindly stop charging emi card charge unnecessarily from me.

                          Anandamoy chatterjee
                          Customer id: 32337663
                          May 1, 2018
                          Complaint marked as Resolved 
                          Bajaj Finserv customer support has been notified about the posted complaint.
                          Verified Support
                          Mar 26, 2018
                          Bajaj Finserv Customer Care's response
                          Hi Anandamoy chatterjee, Greetings from Bajaj Finserv! With reference to your post we have noted your details and we will get back to you within 24 working hrs.Thank you.
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                            A
                            Asarafali94
                            from Cherthala, Kerala
                            Mar 24, 2018
                            Resolved
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                            Resolved

                            Address: 638002
                            Website: customereye.bajajfinserv.in

                            Respected sir,
                            My name is asaraf ali i am engineer. My brother was brought i phone in emi.
                            Unfortunately my brother was died. My brother living that time he was paid amount to properly. He was paid maximum amount but two due amount was bending. The bajaj finserv manager was told u pay only two due amount then my father paid one due amount and second due amount i paid. Last due amount i paid in online that bajaj finserv working person he was told u r bill amount is clear but the bajaj finserv give another statement of account my father was asked person what is this another statement of account he told u r 2030 rupees interest. Then my father surrender all document and certificate to bajajfinsrev company. But he was asking amount my father was upset. Please sir my father as very old man the company gave more urged. Please save my father to bajaj finserv company. Many time my father goto bajajfinserv company any person not properly answer to my father. My father was honest man please punished the bajaj finserv company. Please save all india peoble to that sheeting company.
                            Thnkyou 'sir or madam'
                            +1 photos
                            Apr 30, 2018
                            Complaint marked as Resolved 
                            Bajaj Finserv customer support has been notified about the posted complaint.
                            Verified Support
                            Mar 26, 2018
                            Bajaj Finserv Customer Care's response
                            Hi, Greetings from Bajaj Finserv! With reference to your post we request you to kindly share your registered contact details or customer id to assist you further.Thank you.
                            Mar 28, 2018
                            Updated by Asarafali94
                            40664058 /[protected]/[protected]
                            Mar 28, 2018
                            Updated by Asarafali94
                            customer id: 40664058
                            phone : [protected]/ [protected]
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                              N
                              Nagarajan70 Koppaian
                              from Morena, Madhya Pradesh
                              Mar 24, 2018
                              Resolved
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                              Resolved

                              Address: Madurai, Tamil Nadu

                              Please change my mob number to [protected] instead of [protected] due to the number of [protected] is permanently closed. Now i am using the permanent number is[protected]. All intimation of massage to go to the closed number. So i could not understand my deduction details. However, please change my mob number. An action is highly appreciated please. Thank u sir.
                              May 1, 2018
                              Complaint marked as Resolved 
                              Bajaj Finserv customer support has been notified about the posted complaint.
                              Mar 24, 2018
                              Updated by Nagarajan70 Koppaian
                              Sir my new mob number is [protected].
                              Verified Support
                              Mar 26, 2018
                              Bajaj Finserv Customer Care's response
                              Hi, Greetings from Bajaj Finserv! With reference to your post we have noted your details and we will get back to you within 24 working hrs.Thank you.
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                                Sanjeev Devaliya
                                from Indore, Madhya Pradesh
                                Mar 24, 2018
                                Resolved
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                                Address: Indore, Madhya Pradesh, 452010
                                Website: www.bajajfinserv.in

                                Dear sir/madam,

                                I am your customer since 2011 my bajaj card no - is [protected]. I am using this three time its not any problem but when i take elite card, i confirm the amount 4777 extra for give best service you gave.

                                After elite card membership i am very much upset your services and it was very much low laval.

                                1) your digital long person cheat me for this card he inform me lie for that you purchases any thing using this card not starting limit. When take on big bazaar they says me its card starting limit 5000/-
                                He says this card general card which we made in 400 only when your bajaj emi card in your pocket.
                                Why you take 4777/-rs what service your give? "no one time describe but no one can talk on this

                                2) when i take any help for help line number 12hours to take in que when i talk he says i dint know about this call[protected],[protected], no one give satisfaction.

                                3) your side give me many gift vouchers when i give 4777 rs but till know we don't have any.
                                4) your communication on phone din't find to talk a persons.

                                I want take legal advise from consumer form for this or i circulate your upper manager or head office mail.
                                May 1, 2018
                                Complaint marked as Resolved 
                                Bajaj Finserv customer support has been notified about the posted complaint.
                                Verified Support
                                Mar 26, 2018
                                Bajaj Finserv Customer Care's response
                                Hi, Greetings from Bajaj Finserv! With reference to your post we have provided you necessary resolution under SRN_*****2044 .Details has been sent to your registered email - id.Thank you.
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                                  Unni007
                                  from Kannur, Kerala
                                  Mar 24, 2018
                                  Resolved
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                                  Resolved

                                  Address: 685551

                                  Sir recently i am cancelled a purchase from flipkart via bajaj no cost emi because placed by mistake. Flipkart said that the amount will refunded within 6 working days but
                                  Then i am trying to purchase another product from flipkart but bajaj declained my payment. Why? Really hopfully waiting for a reply bthat i can again make a ourxhase within next 10 workingdays after the refund.
                                  May 1, 2018
                                  Complaint marked as Resolved 
                                  Bajaj Finserv customer support has been notified about the posted complaint.
                                  Verified Support
                                  Mar 26, 2018
                                  Bajaj Finserv Customer Care's response
                                  Hi, Greetings from Bajaj Finserv! With reference to your post we request you to kindly share your registered contact details or customer id to assist you further.Thank you
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                                    amirdx4u
                                    from Luckeesarai, Bihar
                                    Mar 24, 2018
                                    Resolved
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                                    Resolved

                                    Address: Giridih, Jharkhand, 815301

                                    My costumer id : 63478137. I have bought a lg air conditioner js-q18nrxa on emi from bajaj finserv on 04 mar'18. I want to cancel the extended warranty of cpp asset care policy membership.
                                    I want to cancel it because the representative who called me promised me that i will be given a 2 year extended warranty but in the insurance certificate only 1 year of extended warranty has been given. From the starting point i didn't wanted the asset care package but the representative manipluted me by saying that if i dont take the extended warranty then my loan account will be cancelled. Further he also said to me that i will have to adhere to him before he hang up the call. I had no choice except agreeing to him. How is it fair? In the ploicy it is mentioned that we have 15 days of time to avail the package. Shame on that call representative. This is how your representatives make fool of innocent costumer. It is called cheating. Please fire that employee so he cannot make fool of other costumers and cheat them for their own sake of incentives. Or make him realise his mistake by apologizing to me by calling my number. I can forgive him if he accepts his misdoing. His name was sunny i can share the number from which he called me if needed.
                                    My asset care membership account no is ac1127859, my emi will start from 02 apr, 18, so do it fast. Please cancel the cpp asset care policy fast.
                                    Apr 26, 2018
                                    Complaint marked as Resolved 
                                    Bajaj Finserv customer support has been notified about the posted complaint.
                                    Verified Support
                                    Mar 26, 2018
                                    Bajaj Finserv Customer Care's response
                                    Hi, Greetings from Bajaj Finserv! With reference to your post we have provided you necessary resolution under SRN_****2902 . Details has been sent to your registered email - id.Thank you.
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                                      S
                                      Siva Flowers
                                      from Noida, Uttar Pradesh
                                      Mar 24, 2018
                                      Resolved
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                                      Resolved

                                      Address: 641111

                                      I bought sony led tv (Model - klv-32r422e) on 20th match 2018 from sathya agencies (100 feet road, gandhipuram, coimbatore). Actually the total cost was rs.25, 600 and already i paid rs.5000 and the remaining balance amounting (Consumer durable num - 4210cd[protected] rs. 20, 600 + 3% processing fee. So totally rs.21, 218 divided by 9 months, per month rs.2, 357. These are the charges that sales executive commited me to pay on that day. But additionally cpp asset care (421bew[protected] amounting rs. 1, 857 has been added in my loan account. I dont know why they added those fee without my knowledge. Let me clear these complaint and kindly educate the sales executive. Please dont spoil your good will of bajaj. Kindly remove those additional fee and do the favour as soon as possible.
                                      Apr 26, 2018
                                      Complaint marked as Resolved 
                                      Bajaj Finserv customer support has been notified about the posted complaint.
                                      Verified Support
                                      Mar 26, 2018
                                      Bajaj Finserv Customer Care's response
                                      Hi Siva, Greetings from Bajaj Finserv! With reference to your post we have noted your details and we will get back to you within 24 working hrs.Thank you.
                                      Mar 28, 2018
                                      Updated by Siva Flowers
                                      Dear bajaj,
                                      still i didn't get any solution from your end ...
                                      Mar 28, 2018
                                      Updated by Siva Flowers
                                      your customer service also stopped ... i keep on try that good .. if there any opposition plz cancel my lone ... i will full amount ...
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                                        Hpn
                                        from Surat, Gujarat
                                        Mar 24, 2018
                                        Resolved
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                                        Resolved

                                        Address: Gandhinagar, Gujarat, 382305

                                        Dear sir/madam, i'm purchased samsung j7pro mobile throughout bajaj finserv that time loan attending person ask me for mobile insurance that time i told him to i don't want any type of mobile insurance & after that he told me ok sir
                                        After that bajaj finserv sent me sms for mobile insurance i was sent ans reply "ins n" so why are bajaj finserv activate mobile insurance group term life : 5c3gtl67461939
                                        Please cancel my unwanted mobile insurance
                                        My mobile loan account no. Is : 5c3rdp67461025. Please... Cancel the mobile insurance
                                        +2 photos
                                        Mar 24, 2018
                                        Complaint marked as Resolved 
                                        Dear Sir/Madam, I'm Purchased SAMSUNG J7PRO MOBILE throughout BAJAJ FINSERV THAT TIME LOAN ATTENDING PERSON ASK ME FOR MOBILE INSURANCE THAT TIME I TOLD HIM TO I DON'T WANT ANY TYPE OF MOBILE INSURANCE & AFTER THAT HE TOLD ME OK SIR AFTER THAT BAJAJ FINSERV SENT ME SMS FOR MOBILE INSURANCE I WAS SENT ANS REPLY "INS N" SO WHY ARE BAJAJ FINSERV ACTIVATE MOBILE INSURANCE GROUP TERM LIFE : 5C3GTL67461939 Please cancel my unwanted Mobile insurance MY MOBILE LOAN ACCOUNT NO. IS : 5C3RDP67461025. Please... Cancel the mobile insurance
                                        Bajaj Finserv customer support has been notified about the posted complaint.
                                        Mar 24, 2018
                                        Updated by Hpn
                                        Wrong display complaint resolved
                                        Complaint cannot be solve this time..

                                        Dear Sir/Madam, I'm Purchased SAMSUNG J7PRO MOBILE throughout BAJAJ FINSERV THAT TIME LOAN ATTENDING PERSON ASK ME FOR MOBILE INSURANCE THAT TIME I TOLD HIM TO I DON'T WANT ANY TYPE OF MOBILE INSURANCE & AFTER THAT HE TOLD ME OK SIR
                                        AFTER THAT BAJAJ FINSERV SENT ME SMS FOR MOBILE INSURANCE I WAS SENT ANS REPLY "INS N" SO WHY ARE BAJAJ FINSERV ACTIVATE MOBILE INSURANCE GROUP TERM LIFE : 5C3GTL67461939
                                        Please cancel my unwanted Mobile insurance
                                        MY MOBILE LOAN ACCOUNT NO. IS : 5C3RDP67461025. Please... Cancel the mobile insurance
                                        Verified Support
                                        Mar 26, 2018
                                        Bajaj Finserv Customer Care's response
                                        Hi, Greetings from Bajaj Finserv! With reference to your post we have noted your details and we will get back to you within 24 working hrs.Thank you.
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