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Bajaj Finserv Complaints & Reviews

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Updated: Mar 17, 2026
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Bajaj Finserv reviews & complaints page 205

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R
Ratna Malakar
from Kolkata, West Bengal
Mar 29, 2018
Resolved
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Resolved

Address: Kolkata, West Bengal

I am rabindranath malakar. I take a personal loan by provide you. But my loan offer is a rs 40000 which interest was 19.5%. For 36 months and emi rs 1710. But loan disbursal amount 40000. Sanction amount 40000. Bank in amount 38000. Which 1st emi debited my account rs 1910. At that time i call loan provider but nobody response my phone. I check my loan certificate by online. There see my loan amount 43000 and rate of interest 34% and and emi rs1910. Pls solve this matter as soon as possible.

My pl a. C. No410pst43087755
May 8, 2018
Complaint marked as Resolved 
Bajaj Finserv customer support has been notified about the posted complaint.
Verified Support
Apr 06, 2018
Bajaj Finserv Customer Care's response
Hi Ratna Malakar, Greetings from Bajaj Finserv! we request you to please write to us with your contact details at [protected]@bajajfinserv.in to assist you further
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    A
    Ankits1987
    from Bhadarwah, Jammu and Kashmir
    Mar 29, 2018
    Resolved
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    Resolved

    My customer id is 44598427. I received a message from bajaj finserv stating

    "dear customer, your emi card annual inactive fees of rs.117 is due on 22nd june18. Available loan limit on card is rs.115, 000. Use your bajaj finserv emi card & get waiver on your annual inactive fee"

    At the time of issuing me the card i was told by the bajaj finserv executive that this card is free of cost with no annual fee. I have repaid all the installments of my loan and i dont need this card anymore so i want to deactivate/surrender my emi card. Please deactivate my card at the earliest as i dont need it anymore.
    May 7, 2018
    Complaint marked as Resolved 
    Bajaj Finserv customer support has been notified about the posted complaint.
    Verified Support
    Apr 06, 2018
    Bajaj Finserv Customer Care's response
    Hi, We request you to kindly send us a scanned copy of your bank statement/Passbook to verify and validate our records. Once we have validated our system records, we shall revert to you. at [protected]@bajajfinserv.in. Thank You
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      J
      jainankur123
      from Gurgaon, Haryana
      Mar 28, 2018
      Resolved
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      Resolved

      I have received a message from your stating that a loan of Rs.14, 90, 500/- is approved and that a disbursal of Rs.14, 43, 064/- shall be made to me within 72 hours. In first place, I never applied for any loan, I was conveyed that an overdraft limit is being sanctioned and not the loan but details state that that its a five year loan with first installment being due on 02/05/2018. Also so many charges have been stated in the breakup which was never told to me for getting the overdraft limit, except processing charges of 2%.

      The disbursal of above loan is not made and I want to get the same stopped immediately. I dont want this to proceed. I am utterly shocked and disappointed at the shoddy trade practices being employed.
      May 13, 2018
      Complaint marked as Resolved 
      Bajaj Finserv customer support has been notified about the posted complaint.
      Verified Support
      Apr 06, 2018
      Bajaj Finserv Customer Care's response
      Hi jainankur123, Greetings from Bajaj Finserv! we request you to please write to us with your contact details at [protected]@bajajfinserv.in to assist you further
      Hi,
      I have cleared my all lone of bajaj finserv emi network but my card is block pls unblok my card so i can take move emi on eletronic pls unblock my card i request you too my card numder is [protected]
      Thank you
      SURESH KUMAR AGARWAL
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        R
        RUCHIR POPAT
        from Gadhada, Gujarat
        Mar 28, 2018
        Resolved
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        Address: Jamnagar, Gujarat

        I am ketna majithiya, took a personal loan from your jamnagar branch before 9, month ago. I have repaid installment regularly. But due to deduction of income tax I have not paid this month installment. Branch staff are torture me to pay installment since 20 days and thretaning me also. They have also come at home twice.This type of staff behaviour is not acceptable. I have also told him to pay installment as early as. I request you to take action against staff.
        May 16, 2018
        Complaint marked as Resolved 
        Bajaj Finserv customer support has been notified about the posted complaint.
        Verified Support
        Apr 06, 2018
        Bajaj Finserv Customer Care's response
        Hi RUCHIR POPAT, Greetings from Bajaj Finserv! we request you to please write to us with your contact details at [protected]@bajajfinserv.in to assist you further
        This is in reference to the loan number 5060CD57454781 by the name of Devashish Goyal.I am trying to make the online payment from 2 months via paytm and online transfer through your portal.

        And they are being charges me bouncing charges, so please do the needful as i m very irritated by your service.
        against bajaj finserve
        :
        customer Id : 25243656
        name : sanjay kumar poddar
        Emi card no : [protected]
        loan no : 410REP67320293
        supplier id :243789
        please close my loan dont harrassing your customer.
        i have returned the product to dealer because of damage product and dealer sent you a confirmation email for returned product. me too sent you dealers confirmation email.
        but you dont take any action till now.
        i am harrassed from 15 days.
        if both customer and dealers have settled everything then why you cheat us to say again n again want to give email.
        why i paid emi if we returned the product.
        please please help me
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          V
          Vikaslnmc
          from Bhopal, Madhya Pradesh
          Mar 28, 2018
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          Address: Bhopal, Madhya Pradesh

          Pleaseeee unblock my card. I am a doctor and have good cibil score. U can check it at your lavei. My card was blocked 1 year ago when i want to purchase a phone. You can check my bank account detail which i given for emi deduction. I have to purchase something and want to buy it by no cost emi offer.. Thank you..!!!
          Name - vikas singh tomar
          Card no.- [protected]
          Bajaj Finserv customer support has been notified about the posted complaint.
          You have deducted rs 99 and rs 117 twice and don't know the reason behind this. All the dues were cleared long back in 2016. Can you please refund the money. And check your backend systems which call us even when phone is DND activated and silently deducting money from bank accounts.
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            M
            mahadeva s
            from Bengaluru, Karnataka
            Mar 28, 2018
            Resolved
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            Resolved

            Address: 560078

            Loan Account No: L2WDAN03896943, My march-2018 (Rs. 4545) month EMI is pending and today is 28th of Mar as I am not working from past 7-8 months I m paying my EMIs late.

            Today the one who came for payment collection was threatening my family members that he will cease the bike if I am not able to pay emi today after that I have to go for final settlement no other option. On top of all that he was telling if I can't pay emi I need to use bicycle not KTM bike.

            There were shouting in front of my house which has revealed all my financial details to neibhours.

            When my brother asked Id card and company details he was not at all ready to share it and went talking. My brother also asked for a letter from Bajaj for ceasing bike he was not responding to that at all.

            I feel he was not even a authorized person as he was not at all ready to reveal his identity.
            May 8, 2018
            Complaint marked as Resolved 
            Bajaj Finserv customer support has been notified about the posted complaint.
            Verified Support
            Apr 06, 2018
            Bajaj Finserv Customer Care's response
            Hi, please call our auto loan team on [protected] from Monday to Saturday from 9.30 am to 6.30 pm or write to them at [protected]@bflaf.com for any queries related to auto loans. You can also visit bit.ly/TwoWheelerFinance_BFL
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              S
              sgokulprathap
              from Chennai, Tamil Nadu
              Mar 28, 2018
              Resolved
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              Address: Coimbatore, Tamil Nadu, 641008

              I have enrolled for Bajaj Elite EMI card, based on the tele-marketing done by Bajaj Finserv, as they promised my card limit will be revised to Rs. Three Lakhs and I will be given gift vouchers for some Ten Thousand Rupees.
              But they have provided the virtual EMI card a limit of just Rs. One Lakh (which I already had). And they send vouchers in Email without mentioning any value and expiry date. And the vouchers does not work too.
              They refuse to share the call information too.
              I have send many Emails on these from my email ID [protected]@gmail.com, but still I have not got any meaningful reply.
              For spending Rs. 4, 777/- for this Elite card, all I got is a card with same limit and some gift vouchers, which are fake.
              I AM DISSATISFIED WITH THE PRODUCT AND CUSTOMER SERVICE.
              This kind of mis-selling and improper customer care, making me think like Bajaj Finserve is a cheating company.
              I need my amount of Rs. 4, 777/- to be refunded immediately.

              Regards,
              Gokul Prathap
              May 14, 2018
              Complaint marked as Resolved 
              Bajaj Finserv customer support has been notified about the posted complaint.
              Verified Support
              Apr 03, 2018
              Bajaj Finserv Customer Care's response
              For any issue/service, Kindly reach us at [protected]@bajajfinserv.in or call us at [protected]
              Another typical example of how the Bajaj Customer Service works. I have mentioned in my complaint that you do not respond to the emails. Now again you want me to send email to that unrespsonsive email ID? I have already send many emails and except for the automated reply, I am not receiving any response to the emails.
              Do learn what is customer care...
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                Z
                from Chennai, Tamil Nadu
                Mar 28, 2018
                Resolved
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                Resolved

                Address: Vellore, Tamil Nadu

                Dear sir,

                The following no is my Loan account no 7D7RCD38271037
                Customer Id 45174711
                Registered Mobile No [protected] I got call from head office regarding pre approved loan is available for me, the executive will come and collecting the documents but no one come, am asking here local branch no offer available for you, even am paid the all EMI with on time no check bounce, if not response pl close my account ...
                May 19, 2018
                Complaint marked as Resolved 
                Bajaj Finserv customer support has been notified about the posted complaint.
                Verified Support
                Apr 03, 2018
                Bajaj Finserv Customer Care's response
                Hi, Greetings from Bajaj Finserv! Branch locator : https://www.bajajfinserv.in/reach-us. You may write at [protected]@bajajfinserv.in for further assistance. Thank You!
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                  D
                  D H Beulah
                  from Hyderabad, Telangana
                  Mar 28, 2018
                  Resolved
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                  Resolved

                  Address: 521108

                  Bajaj Finserv - DIGITAL FONE SAFE - No DOCUMENT PROVIDED
                  I Bought A phone using Bajaj EMI. Dealer told me that the EMI Option is available only if the mobile is bought with insurance, so I accepted it, but GOT NO DOCUMENT ABOUT INSURANCE, IF ANYTHING HAPPENS HOW CAN I CLAIM THE INSURANCE WITHOUT A PROPER DOCUMENT?.
                  Loan Account Number:409DFS63033152
                  -Darla Hephzibah Beulah.
                  You are kindly requested to email the insurance document to my email: [protected]@gmail.com
                  May 12, 2018
                  Complaint marked as Resolved 
                  Bajaj Finserv customer support has been notified about the posted complaint.
                  Mar 28, 2018
                  Updated by D H Beulah
                  Bajaj finserv - digital fone safe - no document provided
                  I bought a phone using bajaj emi. Dealer told me that the emi option is available only if the mobile is bought with insurance, so i accepted it, but got no document about insurance, if anything happens how can i claim the insurance without a proper document?.
                  Loan account number:409dfs63033152
                  -darla hephzibah beulah.
                  Verified Support
                  Apr 03, 2018
                  Bajaj Finserv Customer Care's response
                  Hi D H Beulah, Greetings from Bajaj Finserv! Request you to please write to us at [protected]@bajajfinserv.in from your registered E-mail id so that we can assist you better. Thank you.
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                    M
                    Manasis Mishra
                    from Delhi, Delhi
                    Mar 28, 2018
                    Resolved
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                    Resolved

                    Dear Sir,
                    I am not interested in Bajaj Finserv Loan, but despite that everyday they are calling my phone numbers from different numbers 4 to 5 times daily. This is very irritating for me. This gets worst when I am in important meeting or doing some important work. Although I block the Bajaj Finserv numbers from my phone handset still Bajaj Finserv people managed to call from different different numbers and every time I get a unknown call I pick up thinking of my clients or relatives it turns out to be Bajaj Finserv IVRS numbers asking me for loan. I have never applied for any loan with Bajaj or neither given my numbers to any reasons but how they manage to get my number that I don't understand. I request all the citizens of India please raise a strong voice against this company for breach of personal identification/information of a person. No other companies does like these irritating Bajaj Finserv company does. Please stop this.
                    May 12, 2018
                    Complaint marked as Resolved 
                    Bajaj Finserv customer support has been notified about the posted complaint.
                    Verified Support
                    Apr 03, 2018
                    Bajaj Finserv Customer Care's response
                    Hi Manasis Mishra, Greetings from Bajaj Finserv! We regret the inconvenience caused .Kindly DM your contact details for stopping promotional activities at the earliest. Thank you.
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                      Ram awadh kishore kumar shaw
                      from Bilasipara, Assam
                      Mar 28, 2018
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                      Hello sir, i myself mr ram awadh kishore kumar shaw addressed at 1 g t road rishra 712248 near swatantra school. As i have changed my phone number [protected] and presently i possess phone number [protected]. So in lieu to the fact my issued bajaj conserve card has been blocked and i want to issue the same on my new phone number [protected]. So its5my humble request kindly entertain the matter as far as possible. Thanks
                      Bajaj Finserv customer support has been notified about the posted complaint.
                      Mar 28, 2018
                      Updated by Ram awadh kishore kumar shaw
                      My registered phone number has been changed .Pls change my phone number [protected] to [protected]
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                        S
                        saranvpm
                        from Chennai, Tamil Nadu
                        Mar 28, 2018
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                        Address: Chennai, Tamil Nadu, 600045

                        Hi,
                        My icici bank account, rs 117 debited against on 26.03.2018 for cms/[protected]/bajaj_auto_cd_4030cd18
                        I have use bajaj emi 2015 and closed my card on 2016 itself & no dues pending on bajaj finance.
                        During purchase of bajaj emi card your person told no annual fee for emi card but now surrender your debit rs 117 in my account kindly return my amount and close my emi card
                        Thanks,
                        Saravanan
                        [protected]
                        Bajaj Finserv customer support has been notified about the posted complaint.
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                          P
                          Praveen Misal
                          from Mundi, Madhya Pradesh
                          Mar 28, 2018
                          Resolved
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                          Resolved

                          Address: Indore, Madhya Pradesh

                          My is arvind misal and my mob no is [protected]. On 3 march your customer care assists about bajaj emi card membership. I very interested on that and i paid the amount rs 4777/- through rbl credit card and payment was debited sucessfully. They told that i will be receive the emi card within 10 days through my address. But still on date i did not received. Pls solve the above subject.
                          May 10, 2018
                          Complaint marked as Resolved 
                          Bajaj Finserv customer support has been notified about the posted complaint.
                          Mar 28, 2018
                          Updated by Praveen Misal
                          My is arvind misal and my mob no is [protected]. On 3 march your customer care assists about bajaj emi card membership. I very interested on that and i paid the amount rs 4777/- through rbl credit card and payment was debited sucessfully. They told that i will be receive the emi card within 10 days through my address. But still on date i did not received. Pls solve the above subject.
                          Verified Support
                          Apr 06, 2018
                          Bajaj Finserv Customer Care's response
                          Hi, Greetings from Bajaj Finserv! we request you to please write to us with your contact details at [protected]@bajajfinserv.in to assist you further
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                            pulkit dutt
                            from Lucknow, Uttar Pradesh
                            Mar 28, 2018
                            Resolved
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                            Resolved

                            Address: Lucknow, Uttar Pradesh, 226016

                            Dear sir/mam,
                            My employee id is 1213765. I have left working for bajaj finserv in rudrapur. So, why are you sending me messages. Dear associate, introducing employee referral scheme!!! Strengthen our team! Refer your friends and earn more. Earn rs ikya hr team
                            So kindly provide me a new job.
                            Pulkit dutt
                            [protected]@gmail.com
                            [protected]
                            [protected]
                            May 11, 2018
                            Complaint marked as Resolved 
                            Bajaj Finserv customer support has been notified about the posted complaint.
                            Verified Support
                            Apr 06, 2018
                            Bajaj Finserv Customer Care's response
                            Hi, Greetings from Bajaj Finserv! Thanks for showing interest in working with us. Request you to visit our careers page for any job opportunity or you can write to us [protected]@bajajfinserv.in.Thank you.
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                              thaliyasherry
                              from Chennai, Tamil Nadu
                              Mar 28, 2018
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                              Address: 682002
                              Website: www.bajajfinservlending.im

                              Sir,
                              I am having your bajaj finserv privilege card since 2013, i had availed loan facility once only, there after i have not used card. I had closed all loan at without making any default. Now i don't understand why bajaj have deducted amount of rs 117/- for annual inactivity fees without my permission from my personal account. I am surprised as nothing like that was mentioned earlier when the company issues the card. I request you to immediately refund my amount and also cancel my card with immediate effect. Hope to get response and positive action from your end immediately.
                              Bajaj Finserv customer support has been notified about the posted complaint.
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                                S
                                siva.deals
                                Mar 27, 2018
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                                Hello,

                                Bajaj finance deducted inr 117 on 26th march, 2018 from my savings account. I don't have any kind of loan or emi with bajaj finance and am not sure how you got my bank details. Please look into this immediately and do the required to refund the amount. Also, to let you know i didn't authorize anyone to make any kind of purchase or transactions with this account.
                                Bajaj Finserv customer support has been notified about the posted complaint.
                                I have nt used the card yet... Bt they charged 173 frm my acc... I want to cancel this card. Kindly help me to cancel it
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                                  Baabu Chandrasekaran
                                  from Kodumudi, Tamil Nadu
                                  Mar 27, 2018
                                  Resolved
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                                  Resolved

                                  Address: Chennai, Tamil Nadu, 600117

                                  After transferring my loan to bajaj finserv, my promised floating interst rate got changed to 8.35 to 8.6 within 2 months. And my emi amount got reduced to pay only interst for 4 years without my consent.

                                  They trapped me for 4 years that not to pay my principal. I request you guys dont ever take any loan from bajaj. They will give fake promises and no relation ship manager or customer care ppl respond to you.
                                  May 9, 2018
                                  Complaint marked as Resolved 
                                  Bajaj Finserv customer support has been notified about the posted complaint.
                                  Verified Support
                                  Apr 06, 2018
                                  Bajaj Finserv Customer Care's response
                                  Hi Baabu Chandrasekaran, Greetings from Bajaj Finserv! With reference to your post we request you kindly specify the exact requirement with your contact details to assist you further. You can also write to us at [protected]@bajajfinserv.in. Thank you!
                                  May 06, 2018
                                  Updated by Baabu Chandrasekaran
                                  They didnt change the interest rate and it still continues with 8.6% per annum.

                                  PPL please be aware, they will trap you saying very low floating interest rate and then they will trap you by increasing the interest rate.
                                  Elite card not received please details for my card
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                                    Mani DX
                                    from Coimbatore, Tamil Nadu
                                    Mar 27, 2018
                                    Resolved
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                                    Resolved

                                    Address: 636007

                                    I purchased washing machine on 08/10/2017. I will paid 4 moth emi till now without any late payment. But i did not received bajaj emi card.. I need to purchase any other product i will faced lot of problems. So please send emi card my registered address. Thank you

                                    Customer name : manivannan r g
                                    Mobile : [protected]
                                    Email : manivannan. R. [protected]@gmail.com
                                    Loan account no 4590cd54651300
                                    May 15, 2018
                                    Complaint marked as Resolved 
                                    Bajaj Finserv customer support has been notified about the posted complaint.
                                    Verified Support
                                    Apr 06, 2018
                                    Bajaj Finserv Customer Care's response
                                    Hi manivannan, Greetings from Bajaj Finserv! We are moving to the digital world for our EMI cards. To get your Card number, we would request you to please have the Bajaj Wallet been downloaded on your Android phone from Google Play store post 48 hrs and you can get your card number and details on the same for performing transaction. Also you can give a missed call on [protected] the provided number you will receive a link in a SMS .Through the link you have to download the application and follow the further instructions. Thank you.
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                                      nirajkmittal1
                                      from Hyderabad, Telangana
                                      Mar 26, 2018
                                      Resolved
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                                      Resolved

                                      Address: Hyderabad, Andhra Pradesh, 500055

                                      Dear bajaj finance,
                                      There is an unauthorized deduction of rs 117 using ecs from my sbi account is noticed on 26/03/2018. I don't have any due payment of bajaj finance. I have completed all your payments and emi whatever i purchased through your services. After 5 years you are suddenly deducting rs 117 from my account, without ant any permission.
                                      Please provide the proof of any deal between you and me, which authorize you to deduct rs 117 without any permission. I have not applied for any card renewal also and didnt purchased anything after completing my last emi.
                                      I liked your bajaj finance services to purchase so many electronics and electrical items, but by this shameful act of deducting rs 117 you are loosing your credibility.

                                      Please tell me the reason behind this unauthorized deduction after so many years which is totally irrelevant.
                                      Kindly refund my amount of rs. 117 at the earliest. Following are my details

                                      Name: niraj kumar mittal
                                      Customer id 6644182
                                      My email : [protected]@gmail.com

                                      Sbi transaction details :debit ecsdebittpcf bajaj finance[protected]

                                      Sbi account no. [protected]
                                      May 18, 2018
                                      Complaint marked as Resolved 
                                      Bajaj Finserv customer support has been notified about the posted complaint.
                                      Verified Support
                                      Apr 06, 2018
                                      Bajaj Finserv Customer Care's response
                                      Hi, We request you to kindly send us a scanned copy of your bank statement/Passbook to verify and validate our records. Once we have validated our system records, we shall revert to you. at [protected]@bajajfinserv.in. Thank You
                                      Hi, My Name is Balkar singh Customer ID:57803713.plzz sir unblock to my emi card

                                      Thanks
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                                        vikastholar
                                        from Delhi, Delhi
                                        Mar 26, 2018
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                                        Address: 560068
                                        Website: customer-login.bajajfinserv.in/Pages/home.aspx

                                        Please deactivate my bajaj finserv emi card. Firstly this card was sent without me applying to emi card and i never used or activated this card. I don't have any pending transaction till date. This card deducted rupees 117 from my bank account. Please deactivate this card as soon as possible and refund the amount deducted from my account.

                                        Here is the details:-
                                        Customer name-vikas tholar
                                        Emi card no: xxxxxxxxxx3067
                                        Customer id: 18416103
                                        My email id - [protected]@gmail.com
                                        Bajaj Finserv customer support has been notified about the posted complaint.
                                        Apr 06, 2018
                                        Updated by vikastholar
                                        Hi,
                                        As per the discussion i should have received charge reversal of Rs 117 t my bank account. I have still not received in to my bank account. Can you please process this ASAP. Also not received any confirmation for deactivation of my card.
                                        I am getting almost 2/3 calls from this company. I am not interested in availing any financial services from your side. Stop calling me or face legal action.
                                        Please deactivate my EMI card no.: [protected]. i do not use it anymore. please confirm back once done. Unnecessarily card charges are been deducted.

                                        Regards
                                        Saurabh
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