Bajaj Finserv Complaints & Reviews

Hello, I had availed a LOAN from Bajaj Fin Serv. The total LOAN amount was 61, 00, 000 including insurance (which BTW, I did not want). Initially, Rs.43, 00, 000 was disbursed in August. I was surprised to see EMI being charged for the entire 61, 00, 000 though I had not received the balance amount cheque. I was paying an additional Rs. 16, 000 EMI for the balance Rs.18, 00, 00, which I had not received.

I raised a complaint and I was told that the extra amount charged will be refunded after the entire amount is disbursed / or adjusted against the EMI. I have emails from Bajaj Fin Serv stating this

The same happened in November December and I was time and again assured that the amount will be reimbursed. Part LOAN amount was disbursed in December.

Again I was told the full amount will be disbursed at the time of possession and that the cheque will be made out in the name of the builder from whom I had purchased the apartment

Finally, The cheque for the balance amount (Rs.14, 20, 000) was made in the name of the builder and handed over directly by the lawyer of bajaj fin serv to the builder's representative on February 16 2018.

Now, when I checked for the refund of the amount that was paid, with me not having received the money, I am told that I had signed a document stating that interest can be charged even without me having received the amount.

Which ### would agree to such a clause??? Also, there were thousands of documents that we had to sign at the time of procuring the LOAN and this was never pointed out to us.

The extra amount charged is approximately Rs.95, 000 and Bajaj Fin Serv is not refunding the amount, though I was assured by their representatives (including the Area Sales Manager who dealt with me and the CUSTOMER CARE team) that I will receive the money. I have received this assurance from them 4-5 times.

This is thievery and cheating from Bajaj Fin Serv.
Yesterday, 28 March, When I called the customer service, (4.15 PM, think the CUSTOMER CARE executive’s name was shraddha)I was promised that some one will call me back within 24 hours and it has not happened.

I am rabindranath malakar. I take a personal loan by provide you. But my loan offer is a rs 40000 which interest was 19.5%. For 36 months and emi rs 1710. But loan disbursal amount 40000. Sanction amount 40000. Bank in amount 38000. Which 1st emi debited my account rs 1910. At that time i call loan provider but nobody response my phone. I check my loan certificate by online. There see my loan amount 43000 and rate of interest 34% and and emi rs1910. Pls solve this matter as soon as possible.

My pl a. C. No410pst43087755

My customer id is 44598427. I received a message from bajaj finserv stating

"dear customer, your emi card annual inactive fees of rs.117 is due on 22nd june18. Available loan limit on card is rs.115, 000. Use your bajaj finserv emi card & get waiver on your annual inactive fee"

At the time of issuing me the card i was told by the bajaj finserv executive that this card is free of cost with no annual fee. I have repaid all the installments of my loan and i dont need this card anymore so i want to deactivate/surrender my emi card. Please deactivate my card at the earliest as i dont need it anymore.

I have received a message from your stating that a loan of Rs.14, 90, 500/- is approved and that a disbursal of Rs.14, 43, 064/- shall be made to me within 72 hours. In first place, I never applied for any loan, I was conveyed that an overdraft limit is being sanctioned and not the loan but details state that that its a five year loan with first installment being due on 02/05/2018. Also so many charges have been stated in the breakup which was never told to me for getting the overdraft limit, except processing charges of 2%.

The disbursal of above loan is not made and I want to get the same stopped immediately. I dont want this to proceed. I am utterly shocked and disappointed at the shoddy trade practices being employed.

I am ketna majithiya, took a personal loan from your jamnagar branch before 9, month ago. I have repaid installment regularly. But due to deduction of income tax I have not paid this month installment. Branch staff are torture me to pay installment since 20 days and thretaning me also. They have also come at home twice.This type of staff behaviour is not acceptable. I have also told him to pay installment as early as. I request you to take action against staff.

Pleaseeee unblock my card. I am a doctor and have good cibil score. U can check it at your lavei. My card was blocked 1 year ago when i want to purchase a phone. You can check my bank account detail which i given for emi deduction. I have to purchase something and want to buy it by no cost emi offer.. Thank you..!!!
Name - vikas singh tomar
Card no.- [protected]

Loan Account No: L2WDAN03896943, My march-2018 (Rs. 4545) month EMI is pending and today is 28th of Mar as I am not working from past 7-8 months I m paying my EMIs late.

Today the one who came for payment collection was threatening my family members that he will cease the bike if I am not able to pay emi today after that I have to go for final settlement no other option. On top of all that he was telling if I can't pay emi I need to use bicycle not KTM bike.

There were shouting in front of my house which has revealed all my financial details to neibhours.

When my brother asked Id card and company details he was not at all ready to share it and went talking. My brother also asked for a letter from Bajaj for ceasing bike he was not responding to that at all.

I feel he was not even a authorized person as he was not at all ready to reveal his identity.

I have enrolled for Bajaj Elite EMI card, based on the tele-marketing done by Bajaj Finserv, as they promised my card limit will be revised to Rs. Three Lakhs and I will be given gift vouchers for some Ten Thousand Rupees.
But they have provided the virtual EMI card a limit of just Rs. One Lakh (which I already had). And they send vouchers in Email without mentioning any value and expiry date. And the vouchers does not work too.
They refuse to share the call information too.
I have send many Emails on these from my email ID [protected]@gmail.com, but still I have not got any meaningful reply.
For spending Rs. 4, 777/- for this Elite card, all I got is a card with same limit and some gift vouchers, which are fake.
I AM DISSATISFIED WITH THE PRODUCT AND CUSTOMER SERVICE.
This kind of mis-selling and improper customer care, making me think like Bajaj Finserve is a cheating company.
I need my amount of Rs. 4, 777/- to be refunded immediately.

Regards,
Gokul Prathap

Dear sir,

The following no is my Loan account no 7D7RCD38271037
Customer Id 45174711
Registered Mobile No [protected] I got call from head office regarding pre approved loan is available for me, the executive will come and collecting the documents but no one come, am asking here local branch no offer available for you, even am paid the all EMI with on time no check bounce, if not response pl close my account ...

Bajaj Finserv - DIGITAL FONE SAFE - No DOCUMENT PROVIDED
I Bought A phone using Bajaj EMI. Dealer told me that the EMI Option is available only if the mobile is bought with insurance, so I accepted it, but GOT NO DOCUMENT ABOUT INSURANCE, IF ANYTHING HAPPENS HOW CAN I CLAIM THE INSURANCE WITHOUT A PROPER DOCUMENT?.
Loan Account Number:409DFS63033152
-Darla Hephzibah Beulah.
You are kindly requested to email the insurance document to my email: [protected]@gmail.com

Dear Sir,
I am not interested in Bajaj Finserv Loan, but despite that everyday they are calling my phone numbers from different numbers 4 to 5 times daily. This is very irritating for me. This gets worst when I am in important meeting or doing some important work. Although I block the Bajaj Finserv numbers from my phone handset still Bajaj Finserv people managed to call from different different numbers and every time I get a unknown call I pick up thinking of my clients or relatives it turns out to be Bajaj Finserv IVRS numbers asking me for loan. I have never applied for any loan with Bajaj or neither given my numbers to any reasons but how they manage to get my number that I don't understand. I request all the citizens of India please raise a strong voice against this company for breach of personal identification/information of a person. No other companies does like these irritating Bajaj Finserv company does. Please stop this.

Hello sir, i myself mr ram awadh kishore kumar shaw addressed at 1 g t road rishra 712248 near swatantra school. As i have changed my phone number [protected] and presently i possess phone number [protected]. So in lieu to the fact my issued bajaj conserve card has been blocked and i want to issue the same on my new phone number [protected]. So its5my humble request kindly entertain the matter as far as possible. Thanks

Hi,
My icici bank account, rs 117 debited against on 26.03.2018 for cms/[protected]/bajaj_auto_cd_4030cd18
I have use bajaj emi 2015 and closed my card on 2016 itself & no dues pending on bajaj finance.
During purchase of bajaj emi card your person told no annual fee for emi card but now surrender your debit rs 117 in my account kindly return my amount and close my emi card
Thanks,
Saravanan
[protected]

My is arvind misal and my mob no is [protected]. On 3 march your customer care assists about bajaj emi card membership. I very interested on that and i paid the amount rs 4777/- through rbl credit card and payment was debited sucessfully. They told that i will be receive the emi card within 10 days through my address. But still on date i did not received. Pls solve the above subject.

Dear sir/mam,
My employee id is 1213765. I have left working for bajaj finserv in rudrapur. So, why are you sending me messages. Dear associate, introducing employee referral scheme!!! Strengthen our team! Refer your friends and earn more. Earn rs ikya hr team
So kindly provide me a new job.
Pulkit dutt
[protected]@gmail.com
[protected]
[protected]

Sir,
I am having your bajaj finserv privilege card since 2013, i had availed loan facility once only, there after i have not used card. I had closed all loan at without making any default. Now i don't understand why bajaj have deducted amount of rs 117/- for annual inactivity fees without my permission from my personal account. I am surprised as nothing like that was mentioned earlier when the company issues the card. I request you to immediately refund my amount and also cancel my card with immediate effect. Hope to get response and positive action from your end immediately.

Hello,

Bajaj finance deducted inr 117 on 26th march, 2018 from my savings account. I don't have any kind of loan or emi with bajaj finance and am not sure how you got my bank details. Please look into this immediately and do the required to refund the amount. Also, to let you know i didn't authorize anyone to make any kind of purchase or transactions with this account.

After transferring my loan to bajaj finserv, my promised floating interst rate got changed to 8.35 to 8.6 within 2 months. And my emi amount got reduced to pay only interst for 4 years without my consent.

They trapped me for 4 years that not to pay my principal. I request you guys dont ever take any loan from bajaj. They will give fake promises and no relation ship manager or customer care ppl respond to you.

I purchased washing machine on 08/10/2017. I will paid 4 moth emi till now without any late payment. But i did not received bajaj emi card.. I need to purchase any other product i will faced lot of problems. So please send emi card my registered address. Thank you

Customer name : manivannan r g
Mobile : [protected]
Email : manivannan. R. [protected]@gmail.com
Loan account no 4590cd54651300

Dear bajaj finance,
There is an unauthorized deduction of rs 117 using ecs from my sbi account is noticed on 26/03/2018. I don't have any due payment of bajaj finance. I have completed all your payments and emi whatever i purchased through your services. After 5 years you are suddenly deducting rs 117 from my account, without ant any permission.
Please provide the proof of any deal between you and me, which authorize you to deduct rs 117 without any permission. I have not applied for any card renewal also and didnt purchased anything after completing my last emi.
I liked your bajaj finance services to purchase so many electronics and electrical items, but by this shameful act of deducting rs 117 you are loosing your credibility.

Please tell me the reason behind this unauthorized deduction after so many years which is totally irrelevant.
Kindly refund my amount of rs. 117 at the earliest. Following are my details

Name: niraj kumar mittal
Customer id 6644182
My email : [protected]@gmail.com

Sbi transaction details :debit ecsdebittpcf bajaj finance[protected]

Sbi account no. [protected]