Bajaj Finserv Complaints & Reviews

Please deactivate my bajaj finserv emi card. I am not using it. I don't have any pending transaction till date. Please deactivate this card as soon as possible. I am continuously getting phone calls to use this card.

Here is the details:-
Customer name-manjunath b
Emi card no: [protected]
Customer id: 29926632
My email id - [protected]@gmail.com

Hello

I am Kapil Manuja, mobile no [protected] On 12 Feb, your customer care called me for bajaj elite emi card membership and asked me to pay rs 4777 earliest.

after that 12 feb. I made the payment through my credit card (Rs 4777/-). Payment was debited successfully and i received a mail in this regard (An image file is attached).
also update my profile which mail received from ur hand ( Mr. Basawraj Babalad.
Relationship Manager Digital Lounge. )

Sir ur representative told that i will get the card in next 6 day on my home address. But till date, there is no further communication from your side and i yet to get the card.

Sir, i would request your good selves to kindly do the needful earliest.

Thanking you sir

Kapil Manuja

[protected]

P Go Green

Please do not print emails unless it is absolutely necessary. Save paper. Save trees Save Life.

Dear sir/mam,

This is jayakrishna karanam from vijayawada, i had applied a personal loan 28/02/2018 and given all the documents to your executive mr. Shiva on the same day.

But i didn't get the loan & even am trying to call your executive from 02/03/2018, but he is not answering the calls to update me the status. I called him more than 100times, he is lifting the calls from other numbers, but after i speak, he is telling shiva is not here.

I need the status on this. He is your employee or not?? Is he know the process of not?? Why he is not lifting the calls?? Are my doc's are safe or not?? How you people are jobs to this type of guys?? Doesn't he know how to give the respect to customers?? He was wasted the time more than 6/7hrs.

Check the attached screenshots how many times i called him.. And i want to know the status of my loan. My mobile num is [protected].

Thanking you,
Jayakrishna
[protected]

I have applied for the personal loan online through bajaj finance site and i have got called from the following numbers [protected], [protected], [protected]. They ask me to deposit some money step by step in the following account unique services
Bank:-fedral bank
A/c no:-[protected]
Ifsc:-fdrl 0001820. Now they want more money. Please help me. If i ask for refund then also they say to deposit more. Please help

Hi sir, myself d bharat, purchased washing machine from bajaj finserv through emi. I signed on authorized report of bank (Auto debit of emi payments) for 8 months emi payment of rs.2459 for a each month. But bajaj finserv requested for excess amount of emi to my bank. Even though i maintained sufficient balance (Minimum of rs.2459/-) in my bank account, because of request for extra amount of emi from bajaj finserv axis bank debited from my account. It results to insufficient balance in my account as per axis bank, so they charged me for cheque reversal charges of rs.11643. Here under i attached my bank statements and bajaj fiserv statement and other details.

Loan amount rs.29500
Advance amount paid rs.9836
Remaining amount rs.19672 (Rs.2459*8 installments)
No. Of installments 8
But they charged excess emi amount of rs.[protected]+2245+1795), but i maintained sufficient account balance for my installment amount rs.2459. As bajaj finserv requested for excess amount (Even though i given approval for rs.2459) it results to insufficient balance as per axis bank, so they charges for non maintaining of sufficient balance (Results to cheque reversal). This process continued for every month, because of this issue i lost rs. 11643 as bank charges.

Dear sir/ madam, my bajaj emi card not showing in my app.. Am already taken loan on emi. Now i want to buy a refrigerator on emi. How can i get my card details on my bajaj finserv app? Am unable to get my card details. When i search in my bajaj card in finserv app that showing no cards are active. Am updated all things.. Pls resolve my qurrey.
My number [protected]
Email [protected]@gmail.com...

Dear sir

My self deepak khanna i am writing thiis complaint is regarding collection call from [protected] & [protected] today in evening regarding one of consumer loan taken by my x wife priyanka taluja.
Person who called me up on my mob no [protected] not ready to hear anything & even threaten me in abusive language
When i told him that priyanka is not my wife and divorce decree has been final in 2016 & there is no relation between us then he told me to repay loan
Kindly register my complaint

Sir,
I, mahuya das, have the honour to state you that i bought a refrigerator through bajaj finance and my emi (Rs. 3030/-) falls on the 2nd day of each month. I have salary account in sbi. Due to holiday on 01/03/18 (Holi festival), bank was closed and hence salary could not enter into my bank account. Hence they couldn't recover the due emi amount on 02/03/18 and charged a fine of rs. 450/- for cheque bounce.
Now i have the following queries...
1. Since i depend on salary account and this month my salary payment was delayed due to holiday or some other reason, the due emi could not be deducted on due date. Then where is my fault in it?
2. They did not informed me that my bank account was short of required amount, so that i could pay the due amount in other way. They could have intimate me about the short balance in my account account on 02/03/18 so that i could pay the emi by cash.
3. I tried to contact with branch offices at asansol and kolkata (Phone numbers obtained from their website). But all the numbers were told 'out of service'.
4. The charge for cheque bounce off is too high since the due emi amount is only rs. 3030/- and date failed only for 3/4 days, as they could recover the due amount on 06/03/18. I did not have the knowledge that they would charge this huge amount. They have never informed me about this excessive charge. I don't know at what rate they have charged this fine.
5. I have never failed my emi before. You can check my previous records.
I would like to mention that they have also fined a huge number of defaulters this month for the same reason and those defaulters also had no idea about this penalty charge.
I, therefore, would like to request you to look into the matter and do the needful.
Thanking you,
Mahuya das
Customer id[protected]
Loan account no. 4980cd58077027

I have taken personal loan from bajaj finserve as once you fail to pay even a single emi they just transfer your case to private collection agencies which would regularly threat me and sometime beaten and will use abusing and filthy language and start torturing my family and friends too. There a guy called ram rathod and some one from bajaj office.

I got doctor flexi hybrid loan.
Please provide my interest details break up for inr 2373 as emi.

It was below inr 2373 when i calculate as per the agreement interest rates.
It is showing as emi but i have in od period.
I have agreed as 3 years for od period a d 3 years for emi period

Kindly solve this issue as early as possible as it is not worthy.

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Consumercomplaints.in › bajaj finserv › bajaj finserv — bajaj emi card blocked
[resolved] bajaj finserv — bajaj emi card blocked

1 review
Am amazingbm on oct 14, 2017
Submit a complaint
Hi,

My bajaj emi card [protected] is blocked without any prior notice. Kindly unblock the same on priority basis as i am not able to purchase anything due to this.

This has happened many times as they block card without any prior notice and when. I goto purchase any product the. I came to know that it is blocked. This is very unprofessional from this kind of huge company.

Kindly help me out in this.
Hetram sahu
Ramkuwar chhajlaniya
Sardar shahar
Churu rajasthan

Hi team,

An executive mr. Amar called me up for salaried flexi loan and he told me for cash back then he told me first you have to acknowledge disbursal email then only cash back email will be sent. After acknowledged that email still i didn't receive any email. I called to mr. Anup rehlan he told me that you get the email within 22 days and now when i am calling amar he is not answering my phone call and mr. Anup is saying he is not our employee. It was the discussion between you and amar. Regarding same i sent email to bajaj employees but didn't get any response. 2 days back he sent a watsapp pick for the cheque of 8000 rs when we discussed cash back 10k. I still agree to receive but now he neither drop the cheque nor sent to me. Kindly suggest me what should i do? Should i contact bo for the same?

Regards,
Manu kant
Mob. +91-[protected]

Hi,

This is with respect to bajaj flexi loan taken on 2nd february 2018 with loan number 404dfs64136178.

I got a customer care call in the last week of january 2018 for the flexi loan saying i am eligible for a flexi loan of 1, 63, 000rs, though i was not interested they called many times and convinced me (Afterall we are human beings!).

Next day bajaj agent guy called chetan (Ph. No:[protected]/[protected]) came to my home collected all my documents (Aadhar, cheques, photo, took signatures.. Etc) and said nothing will be charged for me, the loan amount will be present in bajaj virtual account and based on my requirement i can make use of the money by transferring to my bank account.

He said interest will be put on the money i have used and not on loan amount at rate of 15%. On 2nd febraury 2018 amount of 1, 59, 915rs deducting processing fee and stamp duty charges which i was really not aware of!! And was directly transfered to my bank account which was shocking and surprising because what they told initially was it will be present in bajaj virtual account and from there i can transfer to my bank account based on my requirement.

Due to this i retransfered the money on 3rd, 4th, 5th february 2018 100rs, 32rs and 1, 59, 783rs respectively which sums up to the loan amount they had transfered (1, 59, 915rs).

On 3rd march 2018, amount of 346rs was deducted from my bank account which was surprising for me. When the same thing i checked with customer care they replied that is the interest for 3rd, 4th, 5th february which i made part payment (100rs, 32rs, 1, 59, 783rs) which the agent chetan never said to me and had told there will be no so ever charges from bajaj unless until i use loan amount!!.

Now if i try to close the loan since i was really frustrated and depressed with these problems, they are telling i need to pay processing fees, stamp charges, foreclosure charges,... Etc hearing which i am shocked and sad.

I am very bad victim of this big fraud of bajaj finserv which keeps on calling now and then for flexi loans/personal loans.. Etc

The manager name is ajit (Ph. No:[protected]) who spoke to me and told about the charges. The agent chetan never picked the call whenver i called him to tell the issue.

Please help me and provide justice so i need not pay any amount and become free from this flexi loan which is in bajaj account and i have not used a single paisa.

Regards

Karthik

Ph. No ([protected])

Hi this is sunil kumar, i opted emi facility 5months ago by bajaj finserv, just some days ago i got call regarding personal loan then i submit documents regarding that, first after getting documents, they misbehave and rudly about process then i denied, then again on next day they make me call and said your loan can be approve i[censored] want, , i said ok do, , but let me know before completion, , but i didn't get any call or mail that brief of my loan, they self took decision for tenure and even they added others insurance and even their interest is 20.27% they approved 55000 amount and in my bank account i got only 48900, since that time i am trying to make calls and mail, but they are so cheap or fraud, all time call are busy, they are not even responding of emails, don't know why this kind of cheapness they are doing...

My name edward patrick and my mob no is [protected]. On dec 12 your customer care assists about bajaj emi card membership. I very interested on that and i paid the amount rs 4777/- through rbl credit card and payment was debited sucessfully. They told that i will be receive the emi card through my mailing address. But still on date i did not received. Please reverse my money back

LOAN I'd. 410CTL48537853
This is some blushing service activated on my account and you are deducting 200 each month for no reason can you please send me some documents for that ### and stop debitting my bank account and refund my money back. Lazy ### start working.
I was promised by Tabarak Hussain 2 months ago that this will be cancelled and my money will be refunded but No he didn't bother to Inform me anything about it, he is just talking salary for free. If you will not fix mine and other customers problems then everyone is taking free payment from the company and making a worst reputation for the company.

409dfs64036016
I have not opted for any digital fone safe service. Kindly remove this from my account and refund the extra amount of 540/- which has been already deducted.

My loan repayment amount id 5667/- per month but an amount of 6207/- has been deducted from my account... An extra amount of 540 /- is deducted kindly refund it
Kindly send your response to my registered email id i. E. Sachin. [protected]@gmail.com
Mob no :[protected]
Kindly go through the screen shot for loan account details.

Hi team,

Below is my loan account details,

Loan account number:4900cd38517545
Customer number 44791120
Call back number:[protected]

I am completely not satisfied with the way you are connecting to the customers.

1)Card unblock issue: You have blocked it because of the bounce that had happened but the reason for this is the miss communication or miss guidance from your branch staff, Person has agreed and collected the money from us but your bank staff had done the late payment but still I agreed and I paid the charges.Now if you are blocking the card for the mistake from your side, it doesn’t make sense.
And I can’t explain where the communication from us and bank staff had went wrong because I had explained this so many times to your staff.

2)waiving off the charges:
This is something I would say indirect way of taking money and loosing trust but let me tell you I have a clear proof of the mail sent from your side that the extra charges of rupees 3000 will be waived off once I pay rupees 576.
I have done my payment of rupees 576 and there are no dues remaining in my account.I am demanding my NOC straight away, If in case you are deducting the money again I am seriously lodging a police complaint of to the customer court against the manager and the company.
I have the mail proof as well from your bank stating this.

This is something I feel you are trying to loot customers money by putting all these charges.

Request an immediate response.

I am net new samsung j7 nxt buy for 6/10/2017i am online apply for bajaj finserve emi card and i am nnot coming for bajaj finserve emi card and please i am 6 month ago for baja finserve emi card not recieve 6 month ago please emi card recieve me
Please provide me bajaj fiserve emi card is so so usefull me i am so so exited for bajaj finserve emi card

Sir.

My recent loan account number for purchasing new mobile phone is 410DFS66507460.

Today I have received a sms from Baja finance that
Insurance applied with loan application no. 410DFS66507460. Policy name digital fone safe. Premium Rs 1849.

It is clearly intimated that I have not required any insurance policy for my mobile phone from Bajaj finance.
Hence do not issue any insurance policy forcibly to any customer. Don't deduct any unnecessarily amount from my account.

In case of a policy already issued through Bajaj finance without any request, kindly cancel the policy with immediate effect case will be forwarded to customer court without any delay for harrasment of customer.

Your return reply will be highly appreciated. Your sms is quoted below...

"Insurance applied with loan application no. 410DFS66507460 is currently in process. Policy name: DIGITAL FONE SAFE, Policy owner name: PRASENJIT GHOSH, Premium: Rs. 1, 849, Click here http://bit.ly/2nyKU6c to know more about your insurance product. Regards, Bajaj Finserv"

With regards

PRASENJIT GHOSH
[protected]