Bajaj Finserv Complaints & Reviews

Bajaj finserv debited 118rs on 16th march from my account in the name of bajajfin_mndtvrfchgs_feb18. When i asked they emailed and told that it was ecs charges by bank. When i contacted with bank they told that it is deducted by bajaj finserv and not ecs. I told bajaj to refund the amount because the amount they charged also did not reflect in my bajaj loan account. But they did not respond on it. They are unnecessarily charging. Please register my complaint and help to resolve it asap.

I have issue with my samsung s8 mobile. Want to avail the warranty benefit of fone safe linked to the product. Loan account of fone safe is 577dfs40402438. Getting no help from call centre. Can't reach fone safe or bajaj finserve team. Send me the details and terms and condition of the fine safe product.

Kindly help me resolve the problem.

Contact [protected] [protected]@gmail.com

Even after sending multiple mail for closing the account, bajaj finserv is not closing the account permanently as well as not giving any procedure to close. Kindly deactivate the mentioned id permanently or send the deactivation procedure to the mail id which is registered with that account.

Ps:all loans related with this account are closed.

User id :20047327

Hi,

I was trying to apply for emi card using my mobile and did payment using my credit card on 25th jan 2018 but after that i never revived any confirmation from bajaj finance my details and the screenshot of my credit card statement for your reference.

Name:- divya kant jindal
Date of birth:-24/04/1979
Mobile number:- [protected]
Email id: - [protected]@yahoo.com
Product:- emi card
Amount financed:-
Emi:-
Branch (If known):-
City and state:-
Amount payed - rs 471/-
Payment made on : 25/01/2018 bajaj finserv ltd bill mumbai ind

What is this why am i not getting any info on the same. It is almost 49 days and you people told me that my card in process and i will get it in 45 days. Please reverse my payments will appreciate not to have a card.

Regards,

Divya kant jindal

Name: anoop m
Cutomer id: *418
Loan account number: 415bew66602856

I'd recently bought godrej air conditioner using bajaj finserv on march 3, 2018, and i'm grateful for the support. Nevertheless, without giving any intimation, cpp asset care policy has been applied to my account and i found that is absolutely unacceptable. Pl. Do the necessary to cancel that policy as the first emi auto debit is scheduled to[protected]. I don't want to cost any money for this.

I have requested for a cancellation of my credit card ending with 4578. I have requested this multiple times but have not got any respectful response from you guys apart from the automated mailers that trigger as a result of this email.

Initially when i requested for a cancellation request a executive namely "twinkle" spoke to me from the retention department and promised me a reversal of the finance charges which was paid my be as per the latest bill generation. The eta given for this was two working days, and i did wait for two working days but in vain. There was no reversal that happened.

Then i again called you guys back to raise a cancellation request and someone called "soniya" spoke to me from the retention department again and negotiated on retaining me back. When i told her about the conversation with twinkle she was not aware of it. I have no idea how that is possible. She then put me on hold and came back after 2 mins and said that she can pass a reversal of rs.1500/-. I did not have time to talk to her regarding this since i was held up on a client meeting very badly. The time she made the call to me was so hectic. I asked her to call me back within 2 hours and she never did after that.

Now again i raised a cancellation request on monday and have not got a response or call from any of your team member. I don't understand what kind of a response is this and why is the customer so much ill-treated. If you guys have no proper customer service then why are you giving out credit cards. I hold a citi and hdfc credit card as well but haven't seen such a worst customer service in my life. I am highly dissatisfied with your service and will never recommend anyone to take up this credit card. Infact one of my office friend got an rbl card and i have asked him to return back the credit card without using it and he did return it. I can give you guys the details of my friend who returned the card.

Hi,

I have one missed payment for loan account 400spf46368171 for this month. I requested collection team many time that i will be paying amount on 1st of april but i am still getting calls with inappropriate behaviour and now theratning my father for paying due emi. This is first instance and i have tried but not able to arrange the payment for this month.

I want to raise legal complaint of harrasment.

Pleaee suggest.

Sir,
I have purchased a mobile phone "motorola g5 s plus" worth
Rs.14999/- on 22.02.2018 through dealer "bard roy infotech pvt. Ltd.
Via digital product finance bearing loan no. 410dpf66074700".in this
Connection, i have also paid the processing fees of rs.767/-

Yesterday i got a letter via courier from cpp group india (Classic
Fone safe) regarding cpp fonesafe classic membership. I was very much
Surprised to know that an insurance of rs.1849/- has been done for my
Mobile.

It may kindly be noted that the said insurance was done without my
Consent and knowledge. Even while purchasing the phone your executive
Explained me about the insurance policy of the phone. But i strictly
Told him that i am not interested in it. Neither i signed any
Insurance policy paper nor i had given my consent for this. Then from
Where i got this insurance???

Today, i went to the dealer shop and inquired to your executive about
The matter. She told me that she hasn't done the insurance rather the
Insurance was done by company itself i. E bajaj finserv.

Sir, this extra rs. 1849/- is really a burden for me which happened
Without my consent.
Remember the processing of loan documents of the insurance policy was
Done without consent of me!.

Hence, i request you to cancel the insurance policy as it is done
Without my knowledge/consent so that i may needn't to pay any extra
Amount for the insurance policy.

Anticipating co-opearation in this regard,

Thanking you,
Shiv sagar singh
A/27, cmda quarter,
3rd floor
Charu chandra place east,
Near balaka apartment
Kolkata-700033

Mob no - [protected] / [protected]
E-mail id: [protected]@gmail.com

I am using emi card for an year now.
Emi card number: [protected]
Had multiple loans. All cleared in time. No missed emis.
I am having cibil score of 763.
Instead of increasing my credit limit, they just blocked my card.
I have sent the cibil score with them.
Please unblock my card as soon as possible and please increase the credit limit.
Thank you

Emi on holi & bank holiday
I have borrow a counsmer loan of amount 98000/- from bajaj finserve i have paid 7 emi on time till date but this month as on holi & bank holiday they made an emi from my account in morning before this they massage me that the massage they sent to me emi on[protected] was wrongly sent this is my salery account i transfer amount of 7100/- to this account on[protected] my emi was 7030/- but they just put emi on holi & bank holiday on[protected] as i try 15-20 times to there coustmer car but there is only computerised help not any executive where i can talk for this matter i want to pay online on that day but there is no overdue on this account i mail them for this matter they ans me they don’t have any update for this month emi till[protected] but on[protected] they again charge ecs on my account in morning but fund was not sufficient on morning due to uncleard cheque of amount 342000 in my account on[protected] eve my account balance was 342000/- approx but for this ecs of[protected] no o massage no information for me yestarday there collection department was calling me 6-10 time with rude words i just told them as till my mail rewert not me i don’t want to pay this emi but now i pay this online i don’t want my bad cibil because of this stupidity of bajaj finserve there is no support for custmore only they know how to give and how to collect they don’t know festival bank holiday coustmer service
Arvind kumar
Loan account 4010cd44576881
Contact number [protected]
[protected]@gmail.com

Sir/madam

Please deactivate my bajaj finserv emi card. I am not using it. I don't have any pending transaction till date. This card deducted rupees 117 from my bank account without my permission. Please deactivate this card as soon as possible. Also please credit rs.117 /=to my bank account. The card was issued in nov 2011 and expiry date nov 2014, then how come charges being deducted every year. Its a complete fraud. You are requested to inform me by sms/email/mobile phone
Here is the details:-
Customer name-krishna kumar shrivastava
My email id - [protected]@rediffmail.com

15.03.2018

With ref. To above pls. Confirm me whether my emi card is cancelled & deactivated.
15.03.2018

Hi,
Myself g rajashekhar i got a message that my account was debited with 1184.00 and i got a message that i got a life insurance phonebinding of loan amount of 11832.00 without my knowledge and permission. How can this company did like a # without my permission. My policy number is 400lip64471968. I want my money back or otherwise i will file a case against this.

Sir jab se ye muje mila hai tab se muje eska pin kahase milega ye pata nahi tha phir mere dost ne bataya ki direct apki site se forget pin karke aapna naya pin mila lekin ye prosess kartekarte muje aapka bill aaya ki aapko 3500 aaspas aapko pay karna hai bina card use kiye to sir aagar aase hoga to aagese ham aapka bajaj ka koibhi card use nahi karenge nahi aapaka koi no direct ext se enquiry karne ki liye bhi koi saport nahi hai sab best hai aap mera card cancel kardigiye other bank free anual charges hai

Wrt loan number 404PMT24754915
Amount of 3lakhs was sanctioned to me at the interest rate of 16.3% for the tenure of 36 months.
Based on 16.3%rate of interest my emi is supposed to be Rs.10592/month.
Total interest payable is Rs. 81297

But the emi calculation is done for 28%.
And i am paying 12409/month.
Toatal interest payable Rs. 1, 46, 727

There is a huge gap of Rs.65, 430/-

Pls find the loan repayment schedule for your reference.

On what basis am i being charged the extra interest rate?

I bought products worth 70300 from merchant and paid it through Bajaj Finserv.

Later I received a call from the Merchant stating that I should pay Rs.2489 to them as Bajaj Finserv paid them only Rs.67811.

so I am in a position to pay Rs.2489 .It's kind of fraud to tell 0% interest and then charging these kind of amount at the backside.

Dear sir/mam, this is to inform you that recently i had purchased oppo a71 from my bajaj finserv i have not taken any mobile insurance but if i check my details at bajaj finance website onliine that shows emi of my mobile insurance with total amount of rs.1399/- besides the mobile emi. Bajaj finance has been insured my mobile without any information. I will not pay any insured amount of my mobile because i m not interested to take this insurance. Kindly request you to cancel my mobile insurance and send me the confirmation of cancellation of mobile insurance immediately. Thanks and regards mahesh ambure

My name is francina. I bought a samsung mobile phone in gandhipuram and i didn't sign for phone insurance. But they deducted rs.1500 till this month. Please do the needful for return back my money. Herewith i have attached my phone details. I already complaint to mr. Hari executive in bajaj finserv. But he didn't take any action. His ph. Num [protected]

I'm going to use my bajaj finance emi card for purchasing directly (Not online).
I need the pin to purchase. Please help me out as it is urgent..

Also let me know if there is any possibility to purchase without using the pin.
One of my friend is going to purchase using my card but it will be difficult if they ask for pin number.
Please look into it and help me.

I have applied for emi card online by paying 399inr through my debit card, but i have not received a card or even any details from your end.
Secondly, trying a so-called customer care number where in there is no option to talk to any person who can resolve this.

But i received this mess today saying thst
Dear customer, your bajaj finserv emi card ending 0368 has been blocked in line with our credit policy. Share your latest cibil report to [protected]@bajajfinserv.in for re-consideration. Avl bal on your card is rs. 18915.00. Available open ecs limit is rs. 18990.00.

Please help us

Dear sir,

Bajaj Finserv suspended my emi card without any reason

Emi card no. is [protected]

When i contacted them they told there is a emi bounce..

Actually i have made advanced payment for loan Thats why Emi Not deducted for tyhe month of march..

Iam paying EMI regularly from past 1 year without missing it.

Today i saw bajaj finserve Control panel of my loan account ..There isno missing emi mentioned..

If the EMI bounce .. I have to pay the bounce charges right.. But there no Bounce ... I can send screen shot of my account..

Because of your server issue or something you are providing worst customer service in the world..

I want to take legal action again you .. if you dont solve the problems and Unblock my EMI card..