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Bajaj Finserv Complaints & Reviews

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Updated: Mar 17, 2026
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Bajaj Finserv reviews & complaints page 206

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K
kuhan
from Delhi, Delhi
Mar 26, 2018
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Address: 560043

An amount of rs. 117 is deducted through ecs from my savings account of hsbc bank without any information. I don't have any outstanding amount with this company. I dont know the reason for the deduction.

Kindly refund my amount of rs. 117 at the earliest. You can contact me on [protected]@gmail.com

"hsbc a/c:[protected] has been debited by rs 117
Bajaj Finserv customer support has been notified about the posted complaint.
Sir/Madam
i would like to inform you my bajaj finserv card pin no was forgot so kindly send me pin no for my register mobile no

thanks and regards
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    Ganesh Saple
    from Ahmedabad, Gujarat
    Mar 26, 2018
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    Address: 380054

    I would like to draw your attention towards one of the problem i'm facing from your organisation. An amount of rs 117 have been deducted from my account by your organisation and the reason being annual inactive fees. I would like to inform you there was no such deal between your organisation and the customer that on non usage of you card this annual inactive fees will be charges.

    I would like to remind you that the amount has been deducted from my bank account that too without my consent and for this i can sue your organisation. So kindly take necessary step and refund my rs117 as fast as possible.

    26/03/2018
    Ecs-dr-tpcf bajaj finance[protected]

    Rs. 117.00

    Registered mobile number -[protected]

    Yours faithfully,
    Ganesh saple
    Bajaj Finserv customer support has been notified about the posted complaint.
    Sir my name is jaydeep pandre distric seoni madhyapradesh state my card no is [protected] .sir my card is blocked in 1 year .i request sir please un blocked my card
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      S
      Savitha Vasudev
      from Mumbai, Maharashtra
      Mar 26, 2018
      Resolved
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      Resolved

      Address: 560040

      Hi,

      Yesterday, i have noticed that rs.117/ has been debited without any authorization from my saving account.

      I am shocked to see this, please reverse and credit it back to my bank account.

      Please let me know why and by whose authorization have you debited this amount.

      I have nothing pending with bajaj finserv. I don't have any loans with you.

      I expect the amount to be credited to my account immediately with proper explanation from your end.

      Transaction detail is shared below:
      Transaction date: 26-Mar-2018
      Transaction amount: 117 rupees
      Transaction type: debited
      Transaction description: ECS/[protected]/[protected]/TPCF BAJAJ

      Waiting your earliest and positive response.

      Thanks & regards,
      Savitha V
      Mar 27, 2018
      Complaint marked as Resolved 
      Got refund
      Bajaj Finserv customer support has been notified about the posted complaint.
      Verified Support
      Apr 06, 2018
      Bajaj Finserv Customer Care's response
      Hi, We request you to kindly send us a scanned copy of your bank statement/Passbook to verify and validate our records. Once we have validated our system records, we shall revert to you. at [protected]@bajajfinserv.in. Thank You
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        P
        Pachuau
        from Shillong, Meghalaya
        Mar 26, 2018
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        Address: 793003
        Website: www.bajajfinserv.in

        I had taken loan with 0% int emi for purchase of electronic goods on oct 2017.

        Since then i have received hundred of calls of loan offers, and it has started to grow more frequent 4-5 calls a day: i have often informed them that my no is listed in the dnd register but they have not respected it.

        Please help in ensuring that i do not receive calls from them for more offers.

        Numbers used by these callers are
        [protected]
        [protected]
        [protected]
        [protected]
        Bajaj Finserv customer support has been notified about the posted complaint.
        The fd no 148580 is not yet received by me as on 20th march, though i was informed this was despatched on 15th.

        please look into and inform me the status.
        I have already purchased the vivo v7+ gold on flipkart..
        now i want exchange the same one with vivo v7+ red..
        and i also want to continue the same emi offer..
        what should i do.
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          I
          ilankovan
          from Delhi, Delhi
          Mar 25, 2018
          Resolved
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          Resolved

          Address: 91

          I am having bajai emi card ending with 1612. Yesterday i went to shop provisions at big bazzar, i purchased worth of rs.6400 through bajai emi card, but wen i swipe for purchase it reply as my card is blocked. I want to know about. I pay all my emi s in regular way, but it is total disappointment for me. As a customer i did not except from your end. So pls solve my issue.

          With regards
          R. Elangovan
          Bajai emi card no.[protected]
          May 1, 2018
          Complaint marked as Resolved 
          Bajaj Finserv customer support has been notified about the posted complaint.
          Verified Support
          Mar 26, 2018
          Bajaj Finserv Customer Care's response
          Hi R. Elangovan, Greetings from Bajaj Finserv! With reference to your post we have noted your details and we will get back to you within 24 working hrs.Thank you.
          Sir I have received emi card which[protected] my mobile no. [protected]
          I Sri Debdeep Mondal is hereby requested to upload my new mobile no.[protected] instead of [protected] which was de activated.
          Kindly deactivate my card as early as possible. Unwillingly provided this card during purchase. Please cancel this card.

          card details:
          [protected]
          Rabin Paul
          I have bought an refrigerator and got an insurance for the same which I don't want..my membership number is AC 1119848 AND policy number is OG[protected]. Emi is to be deducted in April . please do the needful at the earliest.. I want to also furnish that I have not done the same at the time of purchasing. Thanks
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            A
            Anandamoy Chatterjee
            from Kolkata, West Bengal
            Mar 24, 2018
            Resolved
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            Address: Kolkata, West Bengal, 700104

            I want to surrender my emi card. The agents had marketed the emi card to customer with wrong information that, the said card is free of all charges (I. E. Renewal and annual etc.). But the company is charging annual fee of rs.117.00.
            I have contacted the agent to surrender my emi card but he refused to help me. Further recently i have misplaced the card. So kindly stop charging emi card charge unnecessarily from me.

            Anandamoy chatterjee
            Customer id: 32337663
            May 1, 2018
            Complaint marked as Resolved 
            Bajaj Finserv customer support has been notified about the posted complaint.
            Verified Support
            Mar 26, 2018
            Bajaj Finserv Customer Care's response
            Hi Anandamoy chatterjee, Greetings from Bajaj Finserv! With reference to your post we have noted your details and we will get back to you within 24 working hrs.Thank you.
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              A
              Asarafali94
              from Cherthala, Kerala
              Mar 24, 2018
              Resolved
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              Resolved

              Address: 638002
              Website: customereye.bajajfinserv.in

              Respected sir,
              My name is asaraf ali i am engineer. My brother was brought i phone in emi.
              Unfortunately my brother was died. My brother living that time he was paid amount to properly. He was paid maximum amount but two due amount was bending. The bajaj finserv manager was told u pay only two due amount then my father paid one due amount and second due amount i paid. Last due amount i paid in online that bajaj finserv working person he was told u r bill amount is clear but the bajaj finserv give another statement of account my father was asked person what is this another statement of account he told u r 2030 rupees interest. Then my father surrender all document and certificate to bajajfinsrev company. But he was asking amount my father was upset. Please sir my father as very old man the company gave more urged. Please save my father to bajaj finserv company. Many time my father goto bajajfinserv company any person not properly answer to my father. My father was honest man please punished the bajaj finserv company. Please save all india peoble to that sheeting company.
              Thnkyou 'sir or madam'
              Apr 30, 2018
              Complaint marked as Resolved 
              Bajaj Finserv customer support has been notified about the posted complaint.
              Verified Support
              Mar 26, 2018
              Bajaj Finserv Customer Care's response
              Hi, Greetings from Bajaj Finserv! With reference to your post we request you to kindly share your registered contact details or customer id to assist you further.Thank you.
              Mar 28, 2018
              Updated by Asarafali94
              40664058 /[protected]/[protected]
              Mar 28, 2018
              Updated by Asarafali94
              customer id: 40664058
              phone : [protected]/ [protected]
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                Nagarajan70 Koppaian
                from Morena, Madhya Pradesh
                Mar 24, 2018
                Resolved
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                Address: Madurai, Tamil Nadu

                Please change my mob number to [protected] instead of [protected] due to the number of [protected] is permanently closed. Now i am using the permanent number is[protected]. All intimation of massage to go to the closed number. So i could not understand my deduction details. However, please change my mob number. An action is highly appreciated please. Thank u sir.
                May 1, 2018
                Complaint marked as Resolved 
                Bajaj Finserv customer support has been notified about the posted complaint.
                Mar 24, 2018
                Updated by Nagarajan70 Koppaian
                Sir my new mob number is [protected].
                Verified Support
                Mar 26, 2018
                Bajaj Finserv Customer Care's response
                Hi, Greetings from Bajaj Finserv! With reference to your post we have noted your details and we will get back to you within 24 working hrs.Thank you.
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                  S
                  Sanjeev Devaliya
                  from Indore, Madhya Pradesh
                  Mar 24, 2018
                  Resolved
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                  Address: Indore, Madhya Pradesh, 452010
                  Website: www.bajajfinserv.in

                  Dear sir/madam,

                  I am your customer since 2011 my bajaj card no - is [protected]. I am using this three time its not any problem but when i take elite card, i confirm the amount 4777 extra for give best service you gave.

                  After elite card membership i am very much upset your services and it was very much low laval.

                  1) your digital long person cheat me for this card he inform me lie for that you purchases any thing using this card not starting limit. When take on big bazaar they says me its card starting limit 5000/-
                  He says this card general card which we made in 400 only when your bajaj emi card in your pocket.
                  Why you take 4777/-rs what service your give? "no one time describe but no one can talk on this

                  2) when i take any help for help line number 12hours to take in que when i talk he says i dint know about this call[protected],[protected], no one give satisfaction.

                  3) your side give me many gift vouchers when i give 4777 rs but till know we don't have any.
                  4) your communication on phone din't find to talk a persons.

                  I want take legal advise from consumer form for this or i circulate your upper manager or head office mail.
                  May 1, 2018
                  Complaint marked as Resolved 
                  Bajaj Finserv customer support has been notified about the posted complaint.
                  Verified Support
                  Mar 26, 2018
                  Bajaj Finserv Customer Care's response
                  Hi, Greetings from Bajaj Finserv! With reference to your post we have provided you necessary resolution under SRN_*****2044 .Details has been sent to your registered email - id.Thank you.
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                    U
                    Unni007
                    from Kannur, Kerala
                    Mar 24, 2018
                    Resolved
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                    Address: 685551

                    Sir recently i am cancelled a purchase from flipkart via bajaj no cost emi because placed by mistake. Flipkart said that the amount will refunded within 6 working days but
                    Then i am trying to purchase another product from flipkart but bajaj declained my payment. Why? Really hopfully waiting for a reply bthat i can again make a ourxhase within next 10 workingdays after the refund.
                    May 1, 2018
                    Complaint marked as Resolved 
                    Bajaj Finserv customer support has been notified about the posted complaint.
                    Verified Support
                    Mar 26, 2018
                    Bajaj Finserv Customer Care's response
                    Hi, Greetings from Bajaj Finserv! With reference to your post we request you to kindly share your registered contact details or customer id to assist you further.Thank you
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                      A
                      amirdx4u
                      from Luckeesarai, Bihar
                      Mar 24, 2018
                      Resolved
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                      Resolved

                      Address: Giridih, Jharkhand, 815301

                      My costumer id : 63478137. I have bought a lg air conditioner js-q18nrxa on emi from bajaj finserv on 04 mar'18. I want to cancel the extended warranty of cpp asset care policy membership.
                      I want to cancel it because the representative who called me promised me that i will be given a 2 year extended warranty but in the insurance certificate only 1 year of extended warranty has been given. From the starting point i didn't wanted the asset care package but the representative manipluted me by saying that if i dont take the extended warranty then my loan account will be cancelled. Further he also said to me that i will have to adhere to him before he hang up the call. I had no choice except agreeing to him. How is it fair? In the ploicy it is mentioned that we have 15 days of time to avail the package. Shame on that call representative. This is how your representatives make fool of innocent costumer. It is called cheating. Please fire that employee so he cannot make fool of other costumers and cheat them for their own sake of incentives. Or make him realise his mistake by apologizing to me by calling my number. I can forgive him if he accepts his misdoing. His name was sunny i can share the number from which he called me if needed.
                      My asset care membership account no is ac1127859, my emi will start from 02 apr, 18, so do it fast. Please cancel the cpp asset care policy fast.
                      Apr 26, 2018
                      Complaint marked as Resolved 
                      Bajaj Finserv customer support has been notified about the posted complaint.
                      Verified Support
                      Mar 26, 2018
                      Bajaj Finserv Customer Care's response
                      Hi, Greetings from Bajaj Finserv! With reference to your post we have provided you necessary resolution under SRN_****2902 . Details has been sent to your registered email - id.Thank you.
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                        S
                        Siva Flowers
                        from Noida, Uttar Pradesh
                        Mar 24, 2018
                        Resolved
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                        Resolved

                        Address: 641111

                        I bought sony led tv (Model - klv-32r422e) on 20th match 2018 from sathya agencies (100 feet road, gandhipuram, coimbatore). Actually the total cost was rs.25, 600 and already i paid rs.5000 and the remaining balance amounting (Consumer durable num - 4210cd[protected] rs. 20, 600 + 3% processing fee. So totally rs.21, 218 divided by 9 months, per month rs.2, 357. These are the charges that sales executive commited me to pay on that day. But additionally cpp asset care (421bew[protected] amounting rs. 1, 857 has been added in my loan account. I dont know why they added those fee without my knowledge. Let me clear these complaint and kindly educate the sales executive. Please dont spoil your good will of bajaj. Kindly remove those additional fee and do the favour as soon as possible.
                        Apr 26, 2018
                        Complaint marked as Resolved 
                        Bajaj Finserv customer support has been notified about the posted complaint.
                        Verified Support
                        Mar 26, 2018
                        Bajaj Finserv Customer Care's response
                        Hi Siva, Greetings from Bajaj Finserv! With reference to your post we have noted your details and we will get back to you within 24 working hrs.Thank you.
                        Mar 28, 2018
                        Updated by Siva Flowers
                        Dear bajaj,
                        still i didn't get any solution from your end ...
                        Mar 28, 2018
                        Updated by Siva Flowers
                        your customer service also stopped ... i keep on try that good .. if there any opposition plz cancel my lone ... i will full amount ...
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                          H
                          Hpn
                          from Surat, Gujarat
                          Mar 24, 2018
                          Resolved
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                          Resolved

                          Address: Gandhinagar, Gujarat, 382305

                          Dear sir/madam, i'm purchased samsung j7pro mobile throughout bajaj finserv that time loan attending person ask me for mobile insurance that time i told him to i don't want any type of mobile insurance & after that he told me ok sir
                          After that bajaj finserv sent me sms for mobile insurance i was sent ans reply "ins n" so why are bajaj finserv activate mobile insurance group term life : 5c3gtl67461939
                          Please cancel my unwanted mobile insurance
                          My mobile loan account no. Is : 5c3rdp67461025. Please... Cancel the mobile insurance
                          Mar 24, 2018
                          Complaint marked as Resolved 
                          Dear Sir/Madam, I'm Purchased SAMSUNG J7PRO MOBILE throughout BAJAJ FINSERV THAT TIME LOAN ATTENDING PERSON ASK ME FOR MOBILE INSURANCE THAT TIME I TOLD HIM TO I DON'T WANT ANY TYPE OF MOBILE INSURANCE & AFTER THAT HE TOLD ME OK SIR AFTER THAT BAJAJ FINSERV SENT ME SMS FOR MOBILE INSURANCE I WAS SENT ANS REPLY "INS N" SO WHY ARE BAJAJ FINSERV ACTIVATE MOBILE INSURANCE GROUP TERM LIFE : 5C3GTL67461939 Please cancel my unwanted Mobile insurance MY MOBILE LOAN ACCOUNT NO. IS : 5C3RDP67461025. Please... Cancel the mobile insurance
                          Bajaj Finserv customer support has been notified about the posted complaint.
                          Mar 24, 2018
                          Updated by Hpn
                          Wrong display complaint resolved
                          Complaint cannot be solve this time..

                          Dear Sir/Madam, I'm Purchased SAMSUNG J7PRO MOBILE throughout BAJAJ FINSERV THAT TIME LOAN ATTENDING PERSON ASK ME FOR MOBILE INSURANCE THAT TIME I TOLD HIM TO I DON'T WANT ANY TYPE OF MOBILE INSURANCE & AFTER THAT HE TOLD ME OK SIR
                          AFTER THAT BAJAJ FINSERV SENT ME SMS FOR MOBILE INSURANCE I WAS SENT ANS REPLY "INS N" SO WHY ARE BAJAJ FINSERV ACTIVATE MOBILE INSURANCE GROUP TERM LIFE : 5C3GTL67461939
                          Please cancel my unwanted Mobile insurance
                          MY MOBILE LOAN ACCOUNT NO. IS : 5C3RDP67461025. Please... Cancel the mobile insurance
                          Verified Support
                          Mar 26, 2018
                          Bajaj Finserv Customer Care's response
                          Hi, Greetings from Bajaj Finserv! With reference to your post we have noted your details and we will get back to you within 24 working hrs.Thank you.
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                            Y
                            yogesh.pawase
                            from Pune, Maharashtra
                            Mar 24, 2018
                            Resolved
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                            Resolved

                            Website: www.bajajfinserv.in/#1500903329515

                            I am daily receiving phone calls from bajaj finserv either manual or automated. The timing is even when i am driving. I am getting these calls on my both mobile ie personal and office.
                            I am not interested in your loan. Stop calling me.
                            If problems not solved ASAP, i will file complaint in consumer court or TRAI for violating rules.
                            Name - Yogesh Pawase
                            Mobile - 99XXXXXX82
                            Mobile - 77XXXXXX06
                            May 1, 2018
                            Complaint marked as Resolved 
                            Bajaj Finserv customer support has been notified about the posted complaint.
                            Verified Support
                            Mar 26, 2018
                            Bajaj Finserv Customer Care's response
                            Hi Yogesh, we regret the inconvenience caused! With reference to your post we request you to kindly DM your contact details to assist you further for stopping the promotional activities.Thank you.
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                              H
                              Harish Panchal
                              from Delhi, Delhi
                              Mar 24, 2018
                              Resolved
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                              Resolved

                              Sir, i lost my vivo v5 mobile phone today in kalka ji mandir, and i have covered in insurance for 1 yr, please resolve my issue and please give claim of my lost phone, my phone is covered up insured for 1 yr an still 2 month left on completing an year, please get me good claim so that i can purchase my new phone from bajaj finserve.

                              Regards
                              Harish (Faridabad)
                              May 1, 2018
                              Complaint marked as Resolved 
                              Bajaj Finserv customer support has been notified about the posted complaint.
                              Verified Support
                              Mar 26, 2018
                              Bajaj Finserv Customer Care's response
                              Hi Harish Panchal, Greetings from Bajaj Finserv! With reference to your post we request you to kindly share your registered contact details or customer id to assist you further.Thank you.
                              Mar 27, 2018
                              Updated by Harish Panchal
                              Hello sir,

                              My registered contact number is [protected], please contact with me and give my best allowance to me so that i could purchase a new phone from bajaj finserve . thank you
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                                S
                                Saritha Anil
                                from Barpeta, Assam
                                Mar 24, 2018
                                Resolved
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                                Resolved

                                Address: Thiruvananthapuram, Kerala, 695032

                                I applied for bajaj rbl card, application was approved, till that time lot of representatives were calling me. They informed me that they despatched the card through courier. Till date after lapsing more than 15 days i didn't get the card and the most funny thing is that neither bajaj nor rbl bank don't have a proper customer care service for this matter. Now without receiving the credit card, bank sent me an email quoting my payment details. That means i have to pay money without recieving a credit card and without availng any service. God bless customers. Think twice before doing any business with them. I am going to consumer court for this matter. I am waiting for their response. I didn't expect this kind of fraud from bajaj finance serv
                                Apr 28, 2018
                                Complaint marked as Resolved 
                                Bajaj Finserv customer support has been notified about the posted complaint.
                                Verified Support
                                Mar 26, 2018
                                Bajaj Finserv Customer Care's response
                                Hi Saritha Anil, Greetings from Bajaj Finserv! With reference to your post, we request you to please connect with RBL on the Toll Free Number[protected], you can also write to [protected]@rblbank.com. Thank You!
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                                  Robbie1610
                                  from Jalandhar, Punjab
                                  Mar 24, 2018
                                  Resolved
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                                  Resolved

                                  Address: Ambala, Haryana, 134003
                                  Website: www.bajajfinserv.in

                                  Hi bajaj team

                                  I have taken a personal loan from your company, i trusted you people. At that you people told me that my interest rate will be 15.93, but i i checked on your site with emi calculator, the emi amount shown there 15, 93 is 9567 but you are changing me 11798. Which means you are charging me interest of 26%.

                                  Why are you charging me 26% when you said 15.93%

                                  Ravi parkash
                                  Apr 26, 2018
                                  Complaint marked as Resolved 
                                  Bajaj Finserv customer support has been notified about the posted complaint.
                                  Verified Support
                                  Mar 26, 2018
                                  Bajaj Finserv Customer Care's response
                                  Hi Ravi parkash, Greetings from Bajaj Finserv! With reference to your post we request you to kindly share your registered contact details or customer id to assist you further.Thank you.
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                                    C
                                    Chandra Bhan Rai
                                    from Bhind, Madhya Pradesh
                                    Mar 23, 2018
                                    Resolved
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                                    Resolved

                                    Address: 474003

                                    Respected sir,
                                    I brought a laptop which finance by bajaj finserv. Dealer and me already told him that we doesn't require any insurance. But he will added insurance loan with my laptop loan without informing me. When i was check statement of my account and ask to the agent about finance loan he was told to me that he was complete his target work and he was also said no body can punished for this. The company only send laptop loan emi on my mobile from server.
                                    Kindly take action about this sir
                                    Thanking you
                                    Apr 28, 2018
                                    Complaint marked as Resolved 
                                    Bajaj Finserv customer support has been notified about the posted complaint.
                                    Verified Support
                                    Mar 26, 2018
                                    Bajaj Finserv Customer Care's response
                                    Hi Chandra Bhan Rai, Greetings from Bajaj Finserv! With reference to your post we request you to kindly share your registered contact details or customer id to assist you further.Thank you.
                                    Mar 29, 2018
                                    Updated by Chandra Bhan Rai
                                    Chandra Bhan Rai
                                    mob. [protected]
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                                      from Noida, Uttar Pradesh
                                      Mar 23, 2018
                                      Resolved
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                                      Resolved

                                      Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                                      Website: (www.bajaj􀃗nserv.in/emi-network-emi-card

                                      As per the link (https://www.bajaj􀃗nserv.in/emi-network-emi-card)
                                      Bajaj 􀃗nserv is giving chance to apply online for emi card in rs.471. I
                                      Applied and eligible for emi card. As per the site rs. 471 is payable
                                      For this card i paid but still i have not received any receipt and
                                      Con􀃗rmation from company. I sent mail to him but he given fake
                                      Commitment always said wait 4-5 days. Kindly help to resolve my
                                      Issue.
                                      May 1, 2018
                                      Complaint marked as Resolved 
                                      Bajaj Finserv customer support has been notified about the posted complaint.
                                      Verified Support
                                      Mar 26, 2018
                                      Bajaj Finserv Customer Care's response
                                      Hi, Greetings from Bajaj Finserv! With reference to your post we request you to kindly share your registered contact details or customer id to assist you further.Thank you.
                                      Mar 30, 2018
                                      Updated by [email protected]
                                      Hi, I have not taken any loan. As per your site you are providing me EMI card. I have done payment online.
                                      Kindly check.
                                      Mob-[protected]
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                                        Abhishek Panchani
                                        from Surat, Gujarat
                                        Mar 23, 2018
                                        Resolved
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                                        Resolved

                                        Address: Ahmedabad, Gujarat, 380024

                                        I have received phone call from bajaj and they told me there is a free cradit card available for you (Bajaj finserv). Not after tow or three weeks, when they gave me a cradit card i have received this msg, "your rbl bank credit card account xxxx-6819 bill of rs. 1178.82 with due date[protected] has been sent & will reach you in next 7 days."
                                        Why this 1178.82 rs charged and for what?
                                        This bank makes customer fool.
                                        I will complain it in consumer foram.
                                        May 1, 2018
                                        Complaint marked as Resolved 
                                        Bajaj Finserv customer support has been notified about the posted complaint.
                                        Verified Support
                                        Mar 26, 2018
                                        Bajaj Finserv Customer Care's response
                                        Hi Abhishek, Greetings from Bajaj Finserv! With reference to your post, we request you to please connect with RBL on the Toll Free Number[protected], you can also write to [protected]@rblbank.com. Thank You!
                                        Yesterday 17th March"18 my mobile Samsung J7 max has lossed by theft. I have insurance. now how to claim
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