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Bajaj Finserv Complaints & Reviews

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Bajaj Finserv reviews & complaints page 217

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S
Sandeep24x7
from New Delhi, Delhi
Feb 5, 2018
Resolved
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MY CONCERN:
My LED TV not working properly so I log a compliant and within a week a Technician come to my home and told me the TV your motherboard will be replace then again after 2 - 3 days, a technician came to my home and replaced My LED TV motherboard and put a faulty and duplicate item and take my original motherboard, after 2-3 hour my TV stop functioning.
From That date i Regularly following them and raising the issue, your(Bajaj) employee doing such malpractice of cheating and frauding the peoples, but they did not bother to take any action against them, it’s clearly shows their Involvement in such activities, they are all corrupt. Even I personally call to many times to "Mr Bhuvnesh Mehta", "Mr Dheeraj Arora" (They are the Managers of Bajaj as told by customer support team where I get the contact numbers)
My Compliant "OC[protected]" still pending from last 3 months, my issue escalated from level 1 to level 5 still pending, even I escalated same issue with Chairman of Bajaj, MD & CFOs they all are in silence mode.
Bajaj is not concerning about to provide the good service to their customers, their concern only garbing the money from Indian peoples and fooling them, based on they hire such fraudsters in their company and egregiously supports their suspicious activities even someone raise an objection and highlight the wrong doing.
They know their value in market, so they not come directly to hunt Indian customer they come from backdoor to hunt Indian peoples likes through "policybazar.com" or other medium.
Mar 15, 2018
Complaint marked as Resolved 
Bajaj Finserv customer support has been notified about the posted complaint.
Feb 06, 2018
Updated by Sandeep24x7
Worst company (Bajaj Group) ever seen in my lifetime. They Not running a company they running a scam of groups. Just Grabbing the money from innocent Indian peoples at any cost.

beware to taking any Loans, Insurance, Auto or other service from Bajaj.
Verified Support
Feb 12, 2018
Bajaj Finserv Customer Care's response
Hi Sandeep, Greetings from Bajaj Finserv! As checked in our records, our team has shared complete resolution for your query under SRN***7898 and complete details has been shared on your Email ID.Thank you!
Hi,
Without my consent, I received a EMI Card. Further troubles of membership charges. Really couldn't find a way to get rid of it. The Existing Member Identification (EMI) Card is No.xxxxxxxxxxxx9571. Please deactivate this card at the earliest. This gesture of Bajaj might let me think of availing any future loans from it.
Sandeep24x7's [Complaint's author] reply, Feb 6, 2018
Worst company (Bajaj Group) ever seen in my lifetime.
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    K
    kesto bose
    from Kolkata, West Bengal
    Feb 5, 2018
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    Please deactivate my bajaj finserv emi card. I am not using it. I don't have any pending transaction till date. This card deducted rupees 117 from my bank account without my permission. Please deactivate this card as soon as possible and please credit rs.117 /- to my bank account. Also please confirm me whether my emi card is cancelled & deactivated through email.
    Here is the details:-
    Customer name-ruma bose
    Emi card no: [protected]
    My email id - [protected]@gmail.com
    Mob no. [protected]
    05.02.2018
    Bajaj Finserv customer support has been notified about the posted complaint.
    Dear sir

    Kindly change my register mobile number and my old number is [[protected]] my new number [[protected]]
    Mu customer id 39522350

    thanks & regards
    SUDHARSHAN - RAGHU KAMBLE
    My Extend woranty no 408EWC47899250
    Plz stop
    Card no : [protected]
    BheemarasettyHsVinodkumar
    38-10-7
    GavaraStrret
    Marripalem
    Visakhapatnam 530010 - AP
    Hi, I purchased a phone from Bangalore through Bajaj Finserv EMI, they didn’t told me anything about the insurance and Actiavted it. Please Remove the Digital Phoen safe from My Account. I don’t need it. Kindly please remove from my Acocunt. Customer ID :[protected]
    Daily 5 to 6 times phone calls from bajaj finserve end from different phone numbers comes regarding to take loan. I am not interested to take loan . So please stop the same if not than i shall move to consumer court.
    Remove this number from your calling list "Nine One Seven Six Seve Zero Nine Three Three"
    Dear Sir IAM applying my Bajaj card I have not received my crad 3 months before apply my Number [protected]
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      pareshparmar27
      from Pune, Maharashtra
      Feb 5, 2018
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      Since 2 months, i've been receiving daily 4-5 calls from bajaj to take loan. I've put more than 50 numbers in blocked list but still they come up with new numbers every day. This make me very frustrating as i'm not only getting calls in weekdays but also in weekends i. E. Too on sunday evening when we normally celebrate with our family and these people give us call to take loan. I don't want any loan from bajaj. Please remove my number from your database.
      Bajaj Finserv customer support has been notified about the posted complaint.
      Recovery agency ask me to settled the loan a/c no. 4050CD14765094 as full n final settlement amount for Rs. 4000/-, and same I paid, however the recovery agency settled with the wrong loan acount no. 4050VS21203089.

      Kindly look into matter and settled the CD loan account

      Regards
      Mukesh Vaishnav
      Deactivate my EMI card of Bajaj Finserv immediately as I am receiving calls 5-6 times in a day and night as well. It's highly irritating. Stop this immediately and discontinue my account.
      Experia ID 14969383

      Himrashmi
      Hi Team,
      i ma existing Member Identification (EMI) card no.xxxxxxxxxxxx, I would like to request you please deactivate this card. I do not require any such card.
      Thanking you,
      Dhiraj gupta
      Mob:-[protected], [protected],
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        D
        DEEPU KUMAR 1991
        from Delhi, Delhi
        Feb 5, 2018
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        Address: New Delhi, Delhi, 110034

        My name is deepu kumar, my loan id is 401dpf35717114, my emi card no.[protected]. My card is temporary blocked. I request you please activate my card. This is not a good customer service. You people blocked my card without any prior intimation. I did not receive any prior massage regarding the same. I speak to your representative there is no reason. This is not my good service experience with bajaj finance customer serving team. There is no pending issue from my side as per the online account.

        Kindly resolve this issue.

        Thanks.
        Deepu kumar
        [protected]
        Bajaj Finserv customer support has been notified about the posted complaint.
        Not solving customer queries. I continuously try to contact customer care but he not respond any call.
        Dear sir,
        Mera peahle vala ph gum ho gaya he isleye mera dusra nambar change karna he.pls sir
        My bajaj Emi card unblock plz start procces.
        EMI CARD NO.[protected].
        NAME.BHARAT V KENE
        I have paid 6 due but card is not getting there y?
        Bajaj give me a warranty and after some time i denied it but they didnt give me my refund back.
        Hello sir
        I hve not received my Bajaj Finserv credit card till yet .. i ve also deposit the card fee during finance .
        Plz check my bajaj account ..
        My loan no. Is 4010CD42267133
        Only 1 emi is left .. paid my emi on time, ..
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          naren499
          from Hyderabad, Telangana
          Feb 5, 2018
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          Address: 503175
          Website: bajaj finserve

          My loan account no 5610cd28606037. Emi card number is [protected].
          My emi card blocked permanently. I requested to him... No response. I had paid my emi late with fine within the end of month because of my account hold. So said many times to bajaj agent. Finally end of my emi last transaction was debited from my regular account. All emi payments are over. So i requested bajaj customer... Not giving response. Kindly requesting activate my bajaj emi card.
          Bajaj Finserv customer support has been notified about the posted complaint.
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            Arindam Chanda
            from Kolkata, West Bengal
            Feb 4, 2018
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            Address: Hooghly, West Bengal, 712248

            Dear sir

            Good evening.

            I would like to bring to your kind notice that on 01.01.2018 i have applied for an emi card of bajaj finance after receiving an mail notification from their end (Screen shot of notification mail attached). However the amount which was required to generate the card (Rs. 471) deducted from my kotak mahindra bank account (Screen shot attached for the same) and i got a transaction no-l[protected] as text message from their end, thereafter,

            As i didn't receive any card from them nor any notification still 10.01.2018, i wrote an email stating all the matters happened with me and asked for their help. Regardlessly they intimated me by an email that they didn't receive any amount from me.

            Now my question is if bajaj finserv didn't receive the amount through their website link (As sent by mail from their end) then who has taken my money? I must say as a matter of fact that this kind of irresponsible behavior could jeopardise their market reputation.
            Bajaj Finserv customer support has been notified about the posted complaint.
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              Aditya phutane
              from Mumbai, Maharashtra
              Feb 4, 2018
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              Address: Bulandshahr, Uttar Pradesh, 431005

              Hello, so last year i purchased a samsung washing machine, i got it via emi and i was expecting to receive the bajaj emi card after few down payments or few months as i was told by the shop owner

              It's been 4-5 months or more but i still didn't received the card
              So i just wanted to know how many days or months more i'll have to wait
              My number is[protected]
              [protected]
              Bajaj Finserv customer support has been notified about the posted complaint.
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                Nancy Swaroop
                from Pune, Maharashtra
                Feb 4, 2018
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                Address: Thane, Maharashtra, 421501
                Website: www.bajajfinserv.in

                Why my card is blocked? I want to purchase a electronic product but because of this. I cant acces on it. Only one ecs is pending of mine. My card limit is 21k. Which is good and enough for maintain a good relation with bajaj finserv..

                Thanks and please consider on my request.

                Card details - [protected]
                Name on card - nancy deepak swaroop
                Contact no - [protected]
                Bajaj Finserv customer support has been notified about the posted complaint.
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                  vidyasagar1981
                  from Hyderabad, Telangana
                  Feb 4, 2018
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                  Address: Rangareddy, Andhra Pradesh, 500072

                  My loan account: 4000cd02455167
                  Baja fin serv is harassing with their automated calls and regular calls.
                  They don't even follow any timing. I received call at 8 pm sunday.. It s hell of time they have.

                  I want to close my account and they don't provide any details for this on their site. Atleast they don't provide how to block the calls.. Or donot call registry.
                  Bajaj Finserv customer support has been notified about the posted complaint.
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                    H
                    Hamkehka
                    from Delhi, Delhi
                    Feb 4, 2018
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                    Address: New Delhi, Delhi, 110086
                    Website: bajaj finserv

                    Dear concern

                    My name is mohd hamid loan no. Is - 4010pl14287456

                    Last month i made late payment of my loan emi through axis bank net banking on dated - 17.01.2018 transaction no.- luti[protected]
                    (Inb/[protected]/bajaj finance (Billdesk)/bajaj emi) amnt - 2667/-

                    But after done above payment again deducted same amount by ecs to my axis bank account.
                    Transcation detail is - ecs/bajaj finance li/4010pl14287456...

                    As soon as i found out
                    I did complaint on bajaj's customer service, but my money has not been returned even after more than days.

                    Please refund my money on urgent basis
                    Bajaj Finserv customer support has been notified about the posted complaint.
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                      Shine786
                      from Nadapuram, Kerala
                      Feb 4, 2018
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                      Dear sir/madam
                      I'm muhammad my card number is :[protected] last time i purchased a product with this card and clear all amounts last two months esc given esc bank is changed and i make payments through your bajaj agent. All emi's are cleared and i got nov from your bank. Tow days ago i gonna to purchase a product but the shipper told that your card is blocked. Please open my emi card.

                      Thanks & regards
                      Muhammad
                      Bajaj Finserv customer support has been notified about the posted complaint.
                      I don't get any information from bajaj finanace
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                        Roshan Nannaware
                        from Bhopal, Madhya Pradesh
                        Feb 4, 2018
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                        Address: Nashik, Maharashtra, 422303
                        Website: [email protected]

                        I have not place any order on flipcart but bajaj finserv says you ordered mobile on flipcart. And bajaj finserv take a emi from me.. If i have not paying emi their recovery team torcher me for that emi paying.. I toatally helpless please help me and solve that unwanted situation.. I have complaint bajaj helpline but they not give me positive response
                        Bajaj Finserv customer support has been notified about the posted complaint.
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                          Raja Karbas
                          from Hyderabad, Telangana
                          Feb 4, 2018
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                          Address: Hyderabad, Andhra Pradesh

                          Hi, i requested bajaj finserv to deactivate my card as they were charging me for not using the emi card. Instead, they sent me a note to buy something using the card to avoid charges. What should i do now. They are not even caring our compliant emails to bajaj support. I have attached some email proofs that i have sent to bajaj finserv

                          My bajaj finserv customerid: 13096692
                          Bajaj Finserv customer support has been notified about the posted complaint.
                          Feb 10, 2018
                          Updated by Raja Karbas
                          My card is still not cancelled.. I again got message saying to use my card in order to avoid inactive charge

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                            bhagi088
                            from Kolkata, West Bengal
                            Feb 3, 2018
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                            Address: Angul, Odisha

                            Sir
                            Recently i had purchased a redmi mi a1 mobile by bajaj finserv having loan acount no d68965187. I have not taken any mobile insurance but if i check my details at bajaj finance website onliine that shows emi of my mobile insurance with total amount of rs. 1847/- besides the mobile emi. I will not pay any insured amount of my mobile because i m not interested to take this insurance. Kindly request you to cancel my mobile insurance as soon as possible and refund my amount and send me the confirmation of cancellation of mobile insurance immediately. Thanks and regards
                            Bhagirathi roul
                            Mobile no [protected]
                            Email [protected]@gmail.com
                            Loan acount no d68965187
                            Bajaj Finserv customer support has been notified about the posted complaint.
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                              Ravindra thota
                              from Hyderabad, Telangana
                              Feb 3, 2018
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                              Address: Hyderabad, Andhra Pradesh, 500072
                              Website: Bajaj finance limites

                              Hi team,

                              Please deactivate my bajaj finserv emi card immediately i am not using it. I don't have any pending transaction till date. My card number is 2030xxxxxxxx6182. My registered mobile contact number is +91-[protected]. Please reach out to me at the earliest and deactivate my card as early as possible as you are charging if the card is not used. I have already requested to block the card via ivr bit till date no action taken by bajaj finance limited.

                              Thanks,
                              Ravindra
                              [protected]
                              Feb 10, 2020
                              Complaint marked as Resolved 
                              They have called and resolved the issue
                              Bajaj Finserv customer support has been notified about the posted complaint.
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                                Shaikh Murad Hussain
                                from Mumbai, Maharashtra
                                Feb 3, 2018
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                                Address: 400088

                                Team,
                                This is not response was what i supposed to get, even after sharing the bank statement and i am getting response “waived off 450/- cheque bouncing charges and overdue charges as goodwill gesture”, but on bank statement clearly states that on said bank account was having the sufficient balance. If customer service team don’t have the authority to share the information then share escalation matrix of bajaj finserv and if both the things can’t share let me know i will approach consumer court because of your system issue, why should i suffer.

                                Why the emi of dec 2017 and jan 2018 was not deducted from bank account even after manintaing the suffiecient for lan 405ecf54635228?

                                For above query i was following with customer service from last two months and still i am not happy with the response, for reference request numbers are: 15397735, 15734541, 16173446, 16699010.
                                Bajaj Finserv customer support has been notified about the posted complaint.
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                                  bench3
                                  from Edakkulam, Kerala
                                  Feb 3, 2018
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                                  Address: Cuddalore, Tamil Nadu, 607001

                                  I purchased a ac and mixer grinder on sathya agencies (P) limited on 22nd dec 2017 through bajaj finserv emi and also i purchased a mixer grinder by paying full cash.

                                  But my bank account was deducted for both the purchases for ac and for mixer grinder, but the loan value is showing as vas services.

                                  The loan number for your reference is 4710vs61176161. Which i think is a wrong or fraud loan on my name and deducting from my account.

                                  Please look into the matter and resolve it as early as possible. If any failure, i will cancel the bank mandate with immediate effect.

                                  I can share my bill and payment details for reference, if required.

                                  Regards,
                                  Haja peer mohamed h
                                  Bajaj Finserv customer support has been notified about the posted complaint.
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                                    vignesh kalam
                                    from Chennai, Tamil Nadu
                                    Feb 3, 2018
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                                    Address: 600073
                                    Website: bajaj fin serv

                                    Hey, vignesh here.

                                    I bought more than 8 products from my nearest retail store chennai - tamilnadu, using the bajaj finserv emi option. We used to pay the finance using my father account. Due to some financial issues we left my father's bank account as it is. After 1 year i received a call from an unknown lawyer who doesn't even know what i paid. He just wanted to file a case on behalf of the bajaj finserv. Later on checking the account i can see that we have missed out 3 emi for the some stabilizer 850 rs each month. I'm now ready to pay the missed out emi in total the lawyer want me to pay 15000 rs where the left out emi are just 830*3 months 2490 rs. This ransom amount is not possible for middle class men to pay. I understand i'm liable to pay some dishonor charge but bajaj should called me right or should have emailed me about the charge or at-least they should have sent some one to my current address about the charge reference. Also the lawyer is not even kind enough to explain or to check the details of the loan. He threatened me to pay the whole amount.

                                    Please help me to clear this issue

                                    My loan account number is : 4030vs17201386
                                    Chennai tamil nadu

                                    Tambaram east
                                    Bajaj Finserv customer support has been notified about the posted complaint.
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                                      MOKKARALA SITHARAMA MURTHY
                                      from Pedana, Andhra Pradesh
                                      Feb 2, 2018
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                                      Address: 530009

                                      My name mokkarala s r murthy and my mob no is [protected]. On 15th january your customer care assists about bajaj emi card membership. I am very interested on that and i paid the amount rs 4777/- through icici credit card and payment was debited sucessfully. They told that i will be receive the emi card through my mailing address. But still on date i did not received. Pls solve the above subject.
                                      Bajaj Finserv customer support has been notified about the posted complaint.
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                                        manoharcatering
                                        from Chandigarh, Chandigarh
                                        Feb 2, 2018
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                                        Address: Kapurthala, Punjab, 144601

                                        My name is manohar lal.i purchase sony lcd from darshan lal kaurthala with bajaj finanserv loan no. 5L50cd45352159 . total amount of product is 11700. i pay downpayment 2000. balace is 9700. finance amount 9700 with 8 months with zero persent intrest . so unohone 1450 kisht bnai thi .. but meri amount monthly 1650deduct ho rhi hai plz help us i also contact helpline office of bajaj finsrv no one ready to help us
                                        Bajaj Finserv customer support has been notified about the posted complaint.
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