Bajaj Finserv Complaints & Reviews

Address: 711113

Website: Bajaj finserv customer care

My name is koustab sarker i. I have purchased mobile 30/1/2018 in hotspot sales solution they have given me insurance policy. I dont want that insurance. Please do deactivate that insurance policy. Membership :fonesafe classic t2 plan, membership fees:1849.
Asset lmei no :[protected]
Membership no:im1098939
My phone number :[protected]. Mail id koustab. [protected]@gmail.com.. Please cancel my fone save plan.. Do needful.. And
Please call me
Regards
Koustav sarkar

+1 photos

Mar 27, 2018

Complaint marked as Resolved

Bajaj Finserv customer support has been notified about the posted complaint.

Verified Support

Feb 23, 2018

Bajaj Finserv Customer Care's response Hi Koustav, Greetings from Bajaj Finserv! We have noted your details and we will get back to you within 24 working hrs. Thank you.

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CPP Group India Customer Care

Mar 8, 2018

Dear Customer,

We have tried to contact you on the contact numbers registered with us for your membership IM1098939, however, we have not been able to connect with you.

Request you to please contact us on our helpline numbers – [protected] (toll-free) or [protected], between 11 AM – 9 PM, for your query related to CPP FoneSafe.

Assuring you of our best services at all times.

Regards,
CPP Team

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Address: Thane, Maharashtra, 401105

Website: BAJAJ FINSERV

I purchased online prod from flipkart using bajaj emi card & due to technical error my order got duplicated and created two loan with number ending *7087 (Correct loan inst paid-nov-1, 766, dec-1, 766 jan-1766+450) & *7586 (Against duplicate order wch ws cncld). My bnk was debited for rs. (1, 766-oct, 1, 233-nov and one more rs.1, 766-this bajaj is denying to even receive.) agnst *7586.
1) why my loan was created agnst cncld order (I have confirmation from flipkart)
2) you charged me bouncing charge of rs.450 agnst *7087 for delay where you already had advance of rs.4, 766 (1, 766+1, 233+, 1, 766) so why bouncing charge?
3) my card was blocked and credit history got one delay remark for no fault of my mine where bajaj already had advance.

I want an immediate refund along with interest @rate charged by bajaj for delays

Further the very poor consumer helpdesk dragged this matter that long which mentally frustrated me more over it faulted my credit history which is going to create troubles for my future credibility i will file an consumer fraud and willful misrepresentation and harassment case for sure.

+2 photos

Apr 3, 2018

Complaint marked as Resolved

Bajaj Finserv customer support has been notified about the posted complaint.

Verified Support

Feb 23, 2018

Bajaj Finserv Customer Care's response Hi, Greetings from Bajaj Finserv! With reference to your post we request you to kindly DM your registered contact details or customer id to resolve your query at the earliest.Thank you.

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Hello SIr/Madam,

Its been 2 months I am communicating with you and have written to your customer experince and grivence email addresses about 2 loan applications submitted in my name without my consent. There have been alot of communication happened, please check your database. I want a proper resolution and a compensation for the issue as I feel such act is unethical, fraud and breach of trust.
Vikas Manchanda
[protected]

Apr 9, 2018

Complaint marked as Resolved

Bajaj Finserv customer support has been notified about the posted complaint.

Verified Support

Feb 23, 2018

Bajaj Finserv Customer Care's response Hi Vikas, Greetings from Bajaj Finserv! We have noted your details and we will get back to you within 24 working hrs. Thank you.

Verified Support

Mar 02, 2018

Bajaj Finserv Customer Care's response Hi Vikas, Greetings from Bajaj Finserv! As discussed earlier, we have noted the details and your service request is under process, kindly allow us additional 24-48 working hrs to resolve your query. Thank you!

Verified Support

Mar 09, 2018

Bajaj Finserv Customer Care's response Hi Vikas, Greetings from Bajaj Finserv! As discussed, with reference to your post we have shared complete details under SRNXXXX8199. We hope that given resolution will help in resolving this query. Thank you!

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V

Vikas12

from Ahmedabad, Gujarat

Mar 8, 2018

Hello,

Again the same story whatever we discussed over the call today for 30 minutes is not reflecting in the email. Despite you were confident that you are gonna update everything in the email.

You said application number is generated because I just shown the interest, however, based on my multiple communications with you, it was told that an application number is generated when a loan request is made. Further in regards to the compensation part you also said to calculate it. However, I am fed up now and will never trust on you coz everytime we discuss something on call and receive something else in email. I understand that you will not give any such thing in writing which may go against you. Knowing the fact that everything is wrong from your end, still you all putting blame on me. As discussed over the call, I am attaching the email which says the loan application was rejected. So it proves that application number is loan application not the query thing. Further any application needs customer personal details which you misused raising such applications without my consent.

Please let me know the next level of escalation as my lawyer wants the final outcome from your end so that basis on your communication we can go legal way.

Again the act of yours is unethical, breach of trust and I had a lot of mental trauma and you guys disturbed my personal life because of such acts.

If you are so confident that nothing was wrong from your end then why you are hesitating to give me requested details in wrting. Further one of your team members called me and said that loan applications numbers were generated with my consent during a lead call. However, I have never received such calls and you are unable to produce any proof of the same. Which again proves that your team is lying and just trying you wash their hands by saying any useless words.

But I promise that I will fight till I get the satisfactory compensation or resolution and I hope when this matter will be with the regulatory authority, you should be fined for not following the fair practices.

See below one of the emails I received :

Dear Mr. Manchanda,

Thank you for writing to us at Bajaj Finserv.

We regret for the inconvenience caused to you.
As per our telephonic conversation on *******888 with reference to your below email we wish to inform you that as confirmed the loan app ******2185 has been processed as per the confirmation.
Since it has got rejected due to in line with credit policy according to the process the same will get updated in your CIBIL score .
However we regret to inform you that we are unable to process your request for the compensation of the same as per policy.

For any further clarifications write to us at [protected]@bajajfinserv.in

Bajaj Finserv assures you its best service, always.

Yours sincerely,
Angelina D
Bajaj Finance Ltd.

Regards,
Vikas Manchanda

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V

Vikas12

from Ahmedabad, Gujarat

Mar 14, 2018

No satisfactory resolution and seems you are not ready accept the fault. Please help me with the next level of escalation. I am also going to write to regulatory authorities/ombudsmen about the act o[censored]rs. Thanks.

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Address: Bhopal, Madhya Pradesh, 462026

Hello,

My name is rohit singh. I have bought the gold emi card from bajaj finserv. After all the formalities my card got activated in 3 days. Then once i tried to book my vacation from the emi card they said i need to update my ecs form to get one time password. First i would to say very bad service. You people should have told me this earlier that i need to update it. Now i am getting this information when i have leave for my holidays in just 3 days. I have submitted the nach form at their branch in bhopal and when i asked that how much time it will take to get updated, so he said it will take 30 to 45 days. Seriously this is how you are going to provide services to your customer. Now what should i do.
My registered mobile number is - [protected]

Mar 31, 2018

Complaint marked as Resolved

Bajaj Finserv customer support has been notified about the posted complaint.

Verified Support

Feb 23, 2018

Bajaj Finserv Customer Care's response Hi Rohit, Greetings from Bajaj Finserv! We have noted your details and we will get back to you within 24 working hrs. Thank you.

Verified Support

Feb 26, 2018

Bajaj Finserv Customer Care's response Hi Rohit, Greetings from Bajaj Finserv! we tried to reach you on ***2728 however, there was no response. As per our previous discussion we wish to inform you that, the NACH limit has been updated in our records and you can transact through your EMI card post 48 hours. Thank you.

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K

Keyur Upadhyay

from Mumbai, Maharashtra

Aug 12, 2018

I want to update NACH formalities, i stay at mira road kindly let me where to do so to use my EMI card to purchase in flipkart.
My cell no is [protected].

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Address: 400079

Dear sir,
I had received a call from bajaj customercare regarding cpp plan, but i already have one assist plan. The person from bajaj had activated cpp plant without my permission and also deducted the amount. So i request you to deactivate my cpp plan asap. My membership no is ia3484770. It is requested you to mail me details abt cancellation of this plan.

Mar 29, 2018

Complaint marked as Resolved

Bajaj Finserv customer support has been notified about the posted complaint.

Verified Support

Feb 23, 2018

Bajaj Finserv Customer Care's response Hi, Greetings from Bajaj Finserv! We have noted your details and we will get back to you within 24 working hrs. Thank you.

Verified Support

Feb 24, 2018

Bajaj Finserv Customer Care's response Hi chandupanchal555, Greetings from Bajaj Finserv! As discussed, our concern team has shared complete details on your registered email id under request number ending with xxxx6241. Hence we request you to provide us the necessary documents for the Insurance surrender. Thank You.

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Sir,
I would like to request you to please deactivate my bajaj finserv emi card (No. Xxxxxxxxxxxx3308). I don't have any pending transaction till date. They are deducting annual inactive fee from my bank account. Please deactivate this card as soon as possible.

Customer id: 12665704
Customer name: kumar s
E-mail id :[protected]@gmail.com

Thanking you,

Apr 2, 2018

Complaint marked as Resolved

Bajaj Finserv customer support has been notified about the posted complaint.

Verified Support

Feb 23, 2018

Bajaj Finserv Customer Care's response Hi, Greetings from Bajaj Finserv! We have noted your details and we will get back to you within 24 working hrs. Thank you.

Verified Support

Feb 24, 2018

Bajaj Finserv Customer Care's response Hi Kumar, Greetings from Bajaj Finserv!As discussed with reference to your post request.We have shared complete details under SRN***3176.Please feel free to write us at [protected]@bajajfinserv.in for any further assistance. Thank you!

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K

kumartvm

from Delhi, Delhi

Feb 26, 2018

Thank you for your immediate response.

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K

kumartvm

from Delhi, Delhi

Mar 6, 2018

Bajaj Finserv deactivated my emi card but they didn't refund the annual fee deducted on[protected] even though I had filed deactivation request days before annual renewal date.

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Address: Pune, Maharashtra

Sir, please deactivate my emi card. I have not purchased anything using this card and i am not going to do in future. Without my permission 117 has been deducted from my account. Kindly return the same to my account. You are requested to inform me through sms or email me.
Details
Name lstha v g.
Customer no. 4843291
Email id : [protected]@gmail.com
Regards
Latha v. G.

Mar 27, 2018

Complaint marked as Resolved

Bajaj Finserv customer support has been notified about the posted complaint.

Verified Support

Feb 23, 2018

Bajaj Finserv Customer Care's response Hi Shree Lata Vasudevan, Greetings from Bajaj Finserv! We have noted your details and we will get back to you within 24 working hrs. Thank you.

Verified Support

Feb 24, 2018

Bajaj Finserv Customer Care's response Hi, Greetings from Bajaj Finserv! As discussed, we have shared complete details on your email id under request number ending with *****9116 .Thank you.

Verified Support

Feb 24, 2018

Bajaj Finserv Customer Care's response Hi, Greetings from Bajaj Finserv! As discussed, we have shared complete details on your email id under request number ending with *****1281.Please ignore the previous post done from our end .Thank you.

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Address: 416115

Sir, i purchased Bajaj digital emi card yesterday for online shopping. I also received message that my emi card is ready to download i i can download i tthrough bajaj wallet app. but no emi card option pop-up in the app and moreover if i try to call customer care, it seems my mobile number is not registered.

Moblie No. [protected]

I also visited the Bajaj finserv branch from where i purchased my emi card, but they are unable to resolve my issue.
Please help as soon as possible

Mar 28, 2018

Complaint marked as Resolved

Bajaj Finserv customer support has been notified about the posted complaint.

Verified Support

Feb 23, 2018

Bajaj Finserv Customer Care's response Hi, Greetings from Bajaj Finserv! We have noted your details and we will get back to you within 24 working hrs. Thank you.

Verified Support

Feb 24, 2018

Bajaj Finserv Customer Care's response Hi SHANTANU, Greetings from Bajaj Finserv!As discussed with reference to your post, we request you to please visit to below link for online shopping https://www.bajajfinserv.in/finance/shop-on-ecommerce/shop-on-ecommerce.aspx?utm_source=Organic&utm_medium=website_top_navigation_for_self_employed_shop_ecommerce&utm_campaign=finance_shop_ecommerce . we request you to collect the blank NACH mandate form, from nearest branch location, Click here for our branch list - bajajfinserv.in/finance/branch-locator.aspx. Fill up the details on NACH Mandate as per sample format attached, and provide your signature. Also submit a cancelled cheque along with the NACH mandate form and submit at the branch.Thank you!

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Address: Kottayam, Kerala, 686503

Website: www.bajajfinserv.in

I have completed my loan repayment this month. Now I got a message saying that use your EMI card within 2 months to avoid inactive charge. I dont want your service any more and I dont want to take a loan any more. Then how can I use your card. How can you compel a customer to use your card and service, its very cheap and I need to cancel my card asap.

My card number is : [protected]

Mar 29, 2018

Complaint marked as Resolved

Bajaj Finserv customer support has been notified about the posted complaint.

Verified Support

Feb 23, 2018

Bajaj Finserv Customer Care's response Hi, Greetings from Bajaj Finserv! We have noted your details and we will get back to you within 24 working hrs. Thank you.

Verified Support

Feb 24, 2018

Bajaj Finserv Customer Care's response Hi JOBIN, Greetings from Bajaj Finserv! With reference to your post as discussed we have already shared complete details through email under SRN***1322.Please feel free to write us at [protected]@bajajfinserv.in for any further assistance. Thank you!

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Address: Mumbai City, Maharashtra, 400007

When i visited big bazaar (Matunga) i was told my emi card no [protected] was my card was blocked. This was very shocking & embarrassing. When i emailed my query i was told my card was blocked due to my cibil score. According to you'll my cibil score is 733, but when i checked at cibil.com my cibil scoreis 776.
It is very hurting that a reputed company like bajaj has started harnessing customers.
I faced the same problem earlier also. At that time i was told due to some technical reason my payment was not updated, so my card was blocked later unblocked.
It is very sad that we are not even intimated.
It has become the practice of blocking the card.

Mar 31, 2018

Complaint marked as Resolved

Bajaj Finserv customer support has been notified about the posted complaint.

Verified Support

Feb 23, 2018

Bajaj Finserv Customer Care's response Hi, Greetings from Bajaj Finserv! We have noted your details and we will get back to you within 24 working hrs. Thank you.

Verified Support

Feb 24, 2018

Bajaj Finserv Customer Care's response Hi, Greetings from Bajaj Finserv! With reference to your post request you to share your correct card number or registered contact details to assist you further.Thank you.

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Address: Chennai, Tamil Nadu, 600100

Website: www.bajajfinserv.in

2 years before i bought some household things by using bajaj finserv loan, during the repayment because of some personal issue only one payment is bounced, then i paid in the next month. After all my loans are closed i got an noc from bajaj, but few days before i checked the credit score it got affected by negative score because of some loan pending with bajaj finserv.
Then i contacted customer they said i have a pending amount of rs 509, need to paid with the interest and late paymeny penalty of rs 4895.

How come a man pay an amount of rs5500 for just rs 509 as a remaining amount. I need a proper justiification for this. Beauty here is bajaj didn't approached/communicated me not even for a single time, i just checked the credit score it got affected by negative account of bajaj finserv loan. Then i communicated them, they replied with yes sir you have to pay rs5500 for just rs509 as a due.

+1 photos

Mar 26, 2018

Complaint marked as Resolved

Bajaj Finserv customer support has been notified about the posted complaint.

Feb 15, 2018

Updated by Ramesh Raja Ilango I am ready to close the loan, but not ready to pay Rs-5500 for just Rs509. How come i have to pay 10 times then the original amount. More over if they communicated when the amount is around Rs-509, that time itself i closed itself. Communication from bajaj is totally useless. I don't know how the credit department without analyzing the dues, they are ready to degrade the credit score.

Verified Support

Feb 23, 2018

Bajaj Finserv Customer Care's response Dear Mr.Rameshl, Greetings from Bajaj Finserv! With reference to your post we request you to kindly DM your registered contact details or customer id to resolve your query at the earliest.Thank you.

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R

Ramesh Raja Ilango

Feb 23, 2018

Loan Customer ID30482545, my registered contact number not in use. pls reach out me @[protected]

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R

Ramesh Raja Ilango

Mar 14, 2018

As requested by Bajaj Finserv to me, to pay the emi installement and they waive off remaining amount after receiving of installment amount.

But after i paid the installment, still i can see the negative bajaj account in my credit score. What else would you expected to revert back your negative account from my credit score?

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Address: Mumbai City, Maharashtra, 711104

Website: Bajaj finserv

As if i have my mobile number registerd with bajaj fin serv len my mobile number is[protected]which is now not in use so boc of this i cant track any of my acc details so its my request to plz change my number with new one details which i need to be update metion below.

Cust id no :- [protected], num to update is [protected]
Regards
Anandam maity

Apr 2, 2018

Complaint marked as Resolved

Bajaj Finserv customer support has been notified about the posted complaint.

Verified Support

Feb 23, 2018

Bajaj Finserv Customer Care's response Hi, Greetings from Bajaj Finserv! We have noted your details and we will get back to you within 24 working hrs. Thank you.

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Address: Pune, Maharashtra, 711104

I meghnath panja took a fone from sinha enterprise 22/1/2018. Please cancel my fone safe insurence. I glad to inform you that
My membership i'd im1076239
My email i'd is [protected]@gmail.com
Unique no is 69433935
Registered mobile no is [protected]
Please sir i have a financial problem please cancel my fone safe (Cpp) insurence.
Regards
Meghnath panja

Mar 27, 2018

Complaint marked as Resolved

Bajaj Finserv customer support has been notified about the posted complaint.

Verified Support

Feb 23, 2018

Bajaj Finserv Customer Care's response Hi, Greetings from Bajaj Finserv! We have noted your details and we will get back to you within 24 working hrs. Thank you.

Verified Support

Feb 24, 2018

Bajaj Finserv Customer Care's response Hi Meghnath Panja, Greetings from Bajaj Finserv! As discussed, we have shared complete details on your registered email id under request number ending with xxxx6188. Thank You.

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CPP Group India Customer Care

Feb 19, 2018

Dear Customer,

We have tried to contact you on the contact numbers registered with us for your membership IM1076239, however, we have not been able to connect with you.

Request you to please contact us on our helpline numbers – [protected] (toll-free) or [protected], between 11 AM – 9 PM, for your query related to CPP FoneSafe / Asset Care.

Assuring you of our best services at all times.

Regards,
CPP Team

Reply

Zimpu's [Complaint's author] reply, Feb 23, 2018

Sir I have to called your coustermer care toll free number but any body take the call.so please sir please call me my number register number9874223501 and do needful sir.and you you also contact me with email [email protected]
Regards
Meghnath Panja.

CPP Group India Customer Care

Feb 27, 2018

Dear Customer,

We have tried to contact you on the contact numbers registered with us for your membership IM1076239, however, we have not been able to connect with you.

Request you to please contact us on our helpline numbers – [protected] (toll-free) or [protected], between 11 AM – 9 PM, for your query related to CPP FoneSafe .

Assuring you of our best services at all times.

Regards,
CPP Team

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Address: Hyderabad, Andhra Pradesh, 500091

Hi my name is vishnu and my emi card was blocked for no reason all the loans i have taken have been closed timely or before time but 2 days ago i received a message from you that my card was blocked. I do not know the reason but there is no reason for blocking my card. I am an active customer of bajaj and have done everything thing possible to stay active. Do reply to me or get in touch with me to get this resolved.

Regards,
Vishnu nair

Apr 2, 2018

Complaint marked as Resolved

Bajaj Finserv customer support has been notified about the posted complaint.

Verified Support

Feb 23, 2018

Bajaj Finserv Customer Care's response Dear Mr.Vishnu, Greetings from Bajaj Finserv! With reference to your post we request you to kindly DM your registered contact details or customer id to resolve your query at the earliest.Thank you.

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Address: Howrah, West Bengal

Website: [email protected]

Loan a/c. No. 4100CD28983637

Customer ID 36862919

That in purchase bill :
Goods Sold by the dealer : Rs.16, 000/-
Paid by me in cash that day : Rs. 5, 500/-
Therefore, due Rs.10, 550/- which was showing in bill. (Bill enclosed) and financed by you.

You have financed in product Rs.10, 550/-.

But you have deducted EMI through bank (Rs.1425/- x 8 = Rs.11, 400/-)

If the dealer has taken the payment, the cost of goods arose Rs.16, 000/- + 850/- = Rs.16, 850/-

but in the statement of account sung by wrong claim with magical calculation and I am now looser for your foolish/thumping statement which is against the terms of Rules and Regulations.

Request you issue the refund Rs.850/-.

With Regards,

Tapas Kumar Chakraborty
Advocate
(M) [protected]

+1 photos

Apr 3, 2018

Complaint marked as Resolved

Bajaj Finserv customer support has been notified about the posted complaint.

Feb 14, 2018

Updated by [email protected] Loan a/c. No. 4100CD28983637

Customer ID 36862919

In the statement of account by the Finance Company adjusted extra claim with a magical calculation, such allegation just to a thumping statement which is against the terms of Rules and Regulations.

Request you issue the refund Rs.850/- at your earliest convenience.

Verified Support

Feb 23, 2018

Bajaj Finserv Customer Care's response Hi, Greetings from Bajaj Finserv! We have noted your details and we will get back to you within 24 working hrs. Thank you.

Verified Support

Feb 24, 2018

Bajaj Finserv Customer Care's response Hi TAPAS KUMAR CHAKRABORTY, Greetings from Bajaj Finserv! We tried to call you on mobile number ending with 5728, but the call was disconnected from your end. Our concern team has shared complete details on your registered email id under request number ending with xxxx4923. If you have not received the refund of Rs 850, kindly share us the bank statement to us at [protected]@bajajfinserv.in to verify and validate our records .Thank You.

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Address: 501218

This is palak patel applied for the elite card card no ending with 7617 dated on the[protected] by paying rs 4777 as promised that i will get the emi card with the limit of rs 3, 00, 000 but i got only the limit rs 1, 00 000.
Worst service from elite customer care numbers itself are not working as they told i vl get flexi loan by paying amount all nonsenses things
As promised i didn't get the credit limit of 3 lacs such a worst service

Mar 31, 2018

Complaint marked as Resolved

Bajaj Finserv customer support has been notified about the posted complaint.

Feb 14, 2018

Updated by Palakkanu My complaint is not reslove

Feb 15, 2018

Updated by Palakkanu My complaint is not reslove till now useless service from bajaj they don’t care for customers

Verified Support

Feb 23, 2018

Bajaj Finserv Customer Care's response Dear Palakkanu, Greetings from Bajaj Finserv! With reference to your post we request you to kindly DM your registered contact details or customer id to resolve your query at the earliest.Thank you.

Feb 23, 2018

Updated by Palakkanu [protected]

Feb 24, 2018

Updated by Palakkanu Reslove as early as possible

Feb 28, 2018

Updated by Palakkanu How many days bajaj people will take to reslove the problem 1 or 2 years instant I want solution

Mar 02, 2018

Updated by Palakkanu Till now not reslove or any call from bajaj people

Mar 09, 2018

Updated by Palakkanu Hello

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K

Kundana Potluri

from Hyderabad, Telangana

Feb 14, 2018

Please deactivate my emi card.
My registered mobile number is [protected]
Name :P SRINIVASABABU
Please call me on the same number.

I am not using this card ******7818
Please disable immidiately

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H

Hari Haridoss

from Vadodara, Gujarat

Feb 14, 2018

Phone number.
[protected] [protected]@gmail.com
Please

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Hello support

I have nothing to do with bajaj finserv but suddenly i started receiving email that loan is approved and emi is pending and card got cancelled

What a crap is that???

I also sent email to your support [protected]@bajajfinserv.in but there is no update

Please note, i do not have any relation with your firm and such spam emails to my account will force me to take legal action against your firm.

Plz resolve asap.

San

Mar 26, 2018

Complaint marked as Resolved

Bajaj Finserv customer support has been notified about the posted complaint.

Verified Support

Feb 23, 2018

Bajaj Finserv Customer Care's response Dear Mr.Sandip, Greetings from Bajaj Finserv! With reference to your post we request you to kindly DM your registered contact details or customer id to resolve your query at the earliest.Thank you.

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Address: 560079

Hi team,

Recently i have apply the personal loan they are including some policy in that please cancel the 2 polices

Policy no.
Application no. 404pst64840502 monthly premium 844.00 policy name health
Application no. 404pst64840502 monthly premium 3102.00 policy name future group term life policy

Please cancel the those policy and do the needful.

Thank you.

Apr 4, 2018

Complaint marked as Resolved

Bajaj Finserv customer support has been notified about the posted complaint.

Verified Support

Feb 23, 2018

Bajaj Finserv Customer Care's response Hi, Greetings from Bajaj Finserv! We have noted your details and we will get back to you within 24 working hrs. Thank you.

Verified Support

Feb 24, 2018

Bajaj Finserv Customer Care's response Hi Nagaraj Km, Greetings from Bajaj Finserv! As discussed, we have shared complete details on your registered email id under request number ending with xxxx3189. Thank You.

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F

Firoj Anis Inamdar

from Nashik, Maharashtra

Feb 14, 2018

Dear sir

My EMI caed is blocked so i can not use it please activate may card.

name : Firoj Anis Inamdar
my Card no. is [protected]

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Address: 600075

Sub: Regarding unknown/unware of foreclosure charges For Balance transfer from HDFC to Bajaj finserv-Bajaj finserv loan account no: 403SOF46737041
I got a Personal line of credit flexi loan from Bajaj finserv on July 2017 with 14.75% of interest for the amount for 404500 and then I did a part payment of 104500 on December 2017 where no charges has been included and outstanding is 3, 00, 000 then, I do BT from HDFC where DD amount of 2, 60, 000 issued by HDFC bank. I tried providing this DD to the nearest branch in west Tambaram through my father in law along with my authorization and id proof, after a long stand, we came to know that, I have to pay extra charges for this kind of BT transfer. However, If I do any part-payment, for eg. if I pay this 2, 60, 000 as part payment from my account they will not include any charges. But, they do charge for Balance transfer from other bank (HDFC). I am not sure or aware of this while getting this flexi loan or either intimated to me by Bajaj finserv advisor. Also, the charges come around 20, 000 which I cannot afford to pay. Please advice and kindly do the needful.

Mar 28, 2018

Complaint marked as Resolved

Bajaj Finserv customer support has been notified about the posted complaint.

Verified Support

Feb 23, 2018

Bajaj Finserv Customer Care's response Hi, Greetings from Bajaj Finserv! We have noted your details and we will get back to you within 24 working hrs. Thank you.

Verified Support

Feb 24, 2018

Bajaj Finserv Customer Care's response Hi JAYASHREE SWAMYNATHAN, Greetings from Bajaj Finserv! As discussed, our concern team has shared complete details on your registered email id under request number ending with xxxx9925 and xxxx8320 . As per the company policy, we are unable to waived off/ Refunded the Foreclosure charges . Thank You.

Dec 03, 2018

Updated by JAYASHREE SWAMYNATHAN This is resolved forcefully ..There policy is against customer comfort zone which is very important. here after, I have decided not to go with Bajaj finserv.

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Address: Mumbai City, Maharashtra

Bajaj finserv is the worst company even seen in my life. Even after registering on their site for no promotion call and making complain here, still they continue to haress. They have no time sense. They will even call you on weekends at 9pm. If this does not stop i am ready to face the trouble of filing a legal case against the company. Horrible.in my whole life i will never take any service from bajan finserve. Pathetic company!!

Bajaj Finserv customer support has been notified about the posted complaint.

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S

Sunny Rider

from Hyderabad, Telangana

Feb 13, 2018

Good evening
my monthlu emi is 4345rs, why extra amount has charged jan month and why extra amoun t has added i want u plzz help ma and resoule my problem...

Reply

H

Hema M

from Sivakasi, Tamil Nadu

Feb 13, 2018

Hi Team,

My name - Hemavathy. M
Card no.- [protected]
Customer ID[protected]

Please find the above details, my bajaj emi card has been blocked due to not using the card, can you please advise how to activate the card and I need to know the reason.kindly unblock tha card so that I can use further.

Thanks

Reply

B

Bajaj Finserv Loan voucher

from Bengaluru, Karnataka

Feb 14, 2018

From: SAL PL Line [mailto:salpl.[protected]@bajajfinserv.in]

Hi Sir,

As Per Our Telephonic Conversation You Will Get 5000 Thousand Amazon Vouchers Post 45 days of Disbursement.

Regards

Rambaran Yadav
Bajaj Finserv

They have not even called me and updated regarding the Voucher till now.

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