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Updated by Sriv aru, Feb 16, 2018
NO RESPONSE FROM THE COMPANY TILL 16.02.2018.
I have signed in BAJAJ FINSERV PERSONAL APPLICATION No. 848859 On 20.01.2018
Mr. Arul Prakash (Mobile phone no. [protected]) from Tamilnadu, Trichy Bajaj Finserv, voluntarily came and asked me to take PL, even though i have not opted. Because of his repetitive requests, i have agreed to go for pl from trichy bajaj finserv, and sumbitted my supporting documents in nearly 12 pages along with my passport size photographs. After receiving the above in the 3rd week of january 2018, no response from him or from bajaj finserv, trichy. I had sent sms to the above said mobile phone no [protected], requesting him to return my documents. No response till 07.02.2018. I suspecting him that, he is misusing my documents and passport size photographs. Kindly guide me please.
Complaint Status
[Feb 07, 2018] Bajaj Finserv customer support has been notified about the posted complaint.
Bajaj Finserv Customer Care's response, Feb 12, 2018
Hi, Greetings from Bajaj Finserv! We have noted your details. Our customer care team will get back to you within 24 working hours.Thank you!
Bajaj Finserv Customer Care's response, Feb 13, 2018
Hi, Greetings from Bajaj Finserv! We tried to reach you on ***1410 however the number is unavailable . Request you to provide alternate number and suitable time to call and assist you. Thank you!
Mr. Arul Prakash (Mobile phone no. [protected]) from trichy bajaj finserv, voluntarily came and asked me to take pl, even though i have not opted. Because of his repetitive requests, i have agreed to go for pl from trichy bajaj finserv, and sumbitted my supporting documents in nearly 12 pages along with my passport size photographs. After receiving the above in the 1st week of january 2018, no response from him or from bajaj finserv, trichy. I had sent sms to the above said mobile phone no [protected], requesting him to return my documents. No response till 07.02.2018. I suspecting him that, he is misusing my documents and passport size photographs. Kindly guide me please.
Apr 4, 2018
Complaint marked as Resolved
Bajaj Finserv customer support has been notified about the posted complaint.
Verified Support
Feb 23, 2018
Bajaj Finserv Customer Care's response Hi, Greetings from Bajaj Finserv! We have noted your details and we will get back to you within 24 working hrs. Thank you.
Verified Support
Feb 24, 2018
Bajaj Finserv Customer Care's response Hi Sriv aru, Greetings from Bajaj Finserv! We regret to inform you that we are unable to trace any records in our system using the loan application number : 848859. Hence we request you to provide us correct loan application number along with your registered mobile number so that we can assist you better or you may also write to us at [protected]@bajajfinserv.in. Thank you.