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Bajaj Finserv Complaints & Reviews

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Bajaj Finserv reviews & complaints page 264

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D
Drambuj Jain
from Indore, Madhya Pradesh
Apr 26, 2017
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Address: Jabalpur, Madhya Pradesh, 482001

This is to inform you about loan or od for doctors which i've applied for in march2017. When the case has been disbursed in april 2017 they have given the insurance policyby name, hdfc credit protection. And the premium has been deducted from my loan amount. My customer id no. Is 44130659. The amount for policy deducted is rs 10000. It is my request that i want to freelook the policy becoz i m already having insurance policies and there is no need of new policiy. My loan account no. Is 465pfr37035001.
Bajaj Finserv customer support has been notified about the posted complaint.
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    9
    9096375365
    from Limbdi, Gujarat
    Apr 25, 2017
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    Address: Sangli, Maharashtra, 416416

    Dear Sir,
    This is to informed you that [protected] this number is registered in bajaj finserv and I lost this number recent time. So I want to replace this number instead of this number [protected].
    Actually I didn't received any sms since from 2-3 months. so its quite diificult for me to get the details of all updations and emi.
    So please make add my new number as per my requirement.
    Thanks,
    Chaitanya Deshpande
    Bajaj Finserv customer support has been notified about the posted complaint.
    Please start do no disturb service on my mobile number-[protected] (Ravindra Bhasme )immediately. I am not interested in any loan.
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      1
      1974
      from Gurgaon, Haryana
      Apr 25, 2017
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      Address: Gautam Buddh Nagar, Uttar Pradesh, 91
      Website: [email protected]

      I read my Gmail that a statement of Bajaj finance, I shocked because I have no any card or finance from Bajaj.
      But card user purchase a vivo mobile Y55L Loan amount 11980/- at tenure 06 EMI through .
      There user addressed completely wrong.
      I have call for user no.[protected],
      He is mesbehave with me.
      So pls immediately action

      Girraj Singh
      [protected]
      Bajaj Finserv customer support has been notified about the posted complaint.
      Apr 25, 2017
      Updated by 1974
      Pls immediately action.

      Thanks with regards
      Girraj Singh

      Even I am a victim of fraud card.

      Someone issued a SBI CREDIT CARD in my name. I discovered it yesterday through my CIBIL report.

      The card has overdue of Rs. 93000 for over a year.
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        N
        Neha Bhambri
        from Basi, Punjab
        Apr 25, 2017
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        Address: Yamuna Nagar, Haryana, 135001

        Hi...This is to inform you that I want to change my mobile number from [protected] to [protected] as my previous number is closed and I do not get any msgs or notification from your end. So I want to change my number so that I can manage my self account and get notifications front your side also. Please do the need full asap and revert me back with your reverts.

        Thanks
        Neha bhambri
        Bajaj Finserv customer support has been notified about the posted complaint.
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          Y
          yase
          from Bengaluru, Karnataka
          Apr 25, 2017
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          Address: Pune, Maharashtra
          Website: www.bajajfinservlending.in

          Dear sir/mam.
          This loan number 404pmt38606856=sf63263059
          I got offer of rs 4.80 lakhs. After all verification they told they will provide my only 1.50 lakhs with 15% interest pa... The third class executive told 5000*36 months.. I dint say ok.. With in half en hour the amount got credit in my account. 1, 37, 4483.00.. And now they are mention in my statement 18.915 pa
          From the day i am trying to contact them but no one is response.. This is cheating company.. Very bad sales executive... No picking the call. What should i do i dont knowww... hoooow can i cancel this stupid chutiya laon...
          Bajaj Finserv customer support has been notified about the posted complaint.
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            D
            Dev142
            from Coimbatore, Tamil Nadu
            Apr 23, 2017
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            Sir
            I am receiving calls for taking loan repeatedly. It disturbed my working environment. My mobile no is [protected]. I am totally frustrated. Even at midnight i was asked to give my option in selecting loan mode. There is a limit to disturbed the person. I am proceeding with litication. I have no option other than approaching consumer counsel.
            Regsrds
            Bajaj Finserv customer support has been notified about the posted complaint.
            Dear Sir/ Ma’am,

            Many thanks Indian Consumer Complaints Forum and I would like to inform you that the Bajaj Finance has made the excess payment transfer in my bank account.

            Again thank you so much and your cooperation in this regard is highly appreciated.

            Yours very sincerely
            Mohammad Isa Ansari
            I have paid 349/- for my Bajaj Finance EMI card but card is not received yet. when I called to couirer services they said that card returned to Bajaj finserv.

            my mobile number- [protected]
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              S
              Sharad Mahshwari
              from Murwara, Madhya Pradesh
              Apr 23, 2017
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              Address: Ujjain, Madhya Pradesh, 456001

              Sir
              I take a loan from bajaj finserv
              Emi time is 5th date of month from my account
              I have sufficient balance that time & company take charges & continue call my home & my cell
              That take emi panalty
              I want some weber for disturbing my reputation.. So i have a request u plz solve this matter. Coz they r put on me in block list
              Harad maheshwari
              Ujjain
              [protected]
              Bajaj Finserv customer support has been notified about the posted complaint.
              Dear Sir,
              My self Sreejith UK from kerala, I had applied bajaj finserv EMI card through online. In that time I did not get EMI card. what can i do for new bajaj finserv card
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                R
                raghungowda
                from Arakkonam, Tamil Nadu
                Apr 22, 2017
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                Address: Bangalore, Karnataka, 560054

                My card is blocked because Bajaj finserv team has changed my bank details for that my emis got check bounced, then I contacted Bajaj call centre team & they said, it's mistake from our team and you can pay through online for the month of march and I have paid through online. After paying through online they have blocked my card. They told me to wait for 45 days and after that again they are telling 75 days need to wait.
                Bajaj Finserv customer support has been notified about the posted complaint.
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                  H
                  HarshCS1
                  from Pune, Maharashtra
                  Apr 22, 2017
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                  Address: Pune, Maharashtra, 411014

                  I was promised by the dsa of baja finserv (Owned by richie (Based out of delhi), i was contacted by his team members vimal and kapil), that i will be refunded part of processing fee and other charges. But they have not paid the same since past 2 months in spite of various phone calls and emails.

                  They are a bunch of liars defrauding customers, so please all takers of loan beware, they will call you multiple times to and cook up all sorts of stories and then avoid you.
                  Bajaj Finserv customer support has been notified about the posted complaint.
                  Rate of Interest was declared as 11.79% also available on Repayment schedule but breakup shows 20 % Please verify & Correct.

                  EMI date was not informed before & directly put as 02 of every month. Whereas my salary is credited on 7 th of every month.
                  Last month not take n from my account ... Nd I changed my phone num nd not received in ma mail also ...
                  Kindly change my registered mobile no [protected] to [protected] as I have lost my registered mobile no
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                    R
                    Rajni Rathore
                    from Hyderabad, Telangana
                    Apr 22, 2017
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                    Website: www.bajajfinservloan.com

                    This compalint is regarding Bajaj Finservloan.com

                    https://www.bajajfinservloan.com

                    I had ordered 2 ACs and later I cancelled. They confirmed that I will receive my money back within 48 hours, but it is more than 2 weeks.

                    I have been talking to Mr. Pramod Sharma, some executive of Bajaj finserv:[protected]., So when it comes to money transfer, he does some transaction at his end and ask for my Banks otp no., which I didnt agree to share. Hence he is not helping. Also He told that dispute team from bajaj Finserve will call me to resolve issue. I am not getting call.

                    I have raised a compleint previously as well in Consumer Court no.
                    consumer court Docket no: 230489

                    Would request you to kindly take action against them. Feeling like they are fraud.
                    Bajaj Finserv customer support has been notified about the posted complaint.
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                      R
                      ravindrabhasme
                      from Pune, Maharashtra
                      Apr 16, 2018
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                      Address: Nagpur, Maharashtra, 440001

                      Please stop promotional call from bajaj finance service on my mobile number-[protected] (Ravindra Bhasme )immediately. I am not interested in any loan.
                      I already started do not disturb service on my mobile [protected]
                      but still bajaj finance calling me for loan . So please stop this calling
                      I already given so many complaint to bajaj finance to stop this promotional call and also intimated to airtel for stopping this call.
                      Bajaj Finserv customer support has been notified about the posted complaint.
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                        A
                        Aishi Pal
                        from Kolkata, West Bengal
                        Apr 22, 2017
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                        Address: Kolkata, West Bengal, 700032
                        Website: www.bajajfinserv.in/finance

                        Our bajaj emi card has been blocked. We could not purchase an electronic good through the card. The customer care could not solve our problem. Card no. Is [protected]. Please check this matter asap. The customer care is not offering any help. There is no scope of our problem being resolved. Once we could get in touch but they could not really help us.
                        Bajaj Finserv customer support has been notified about the posted complaint.
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                          urmi mirani
                          from Mumbai, Maharashtra
                          Apr 22, 2017
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                          Address: Pune, Maharashtra, 400079
                          Website: www.bajajfinserv.in

                          This is ankit agarwal. Bajaj finserv daily make unwanted system generated calls. Its very irritating when ur in meeting. Its the poorest service iam getting from this company.
                          They make calls from different number +[protected], +[protected] and so on. Daily you get 3-4 calls or sometimes even more. I have also registered in many companies bt they dont irritate so much like bajaj
                          Need all calls to be discontinued on urgent basis
                          Bajaj Finserv customer support has been notified about the posted complaint.
                          Apr 22, 2017
                          Updated by urmi mirani
                          my cell no is [protected]
                          Apr 22, 2017
                          Updated by urmi mirani
                          Got a call from [protected] and then he disconnect the call
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                            A
                            AshaRamesh
                            from Mumbai, Maharashtra
                            Apr 21, 2017
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                            Address: 600101

                            I applied for a consumer EMI through the dealer M/s Sathya Agencies, Tamara my, Chennai during April. I got the EMI sanctioned for Rs.25, 000/-. only.

                            On 13th April, I received an sms from Bajaj Finance that an insurance policy application has been filed along with the loan application and that it is under processing. I have not applied for it. Kindly cancel the application number 403BEW37495115.
                            Bajaj Finserv customer support has been notified about the posted complaint.
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                              D
                              dj_malad
                              from Ahmedabad, Gujarat
                              Apr 21, 2017
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                              Address: 400064
                              Website: bajajfinserv.in

                              Dear Sir,

                              I have taken a Personal Loan from Bajaj Finserv Ltd, bearing Loan no. 405SPL[protected] months back when I was employed and earning good salary. Thereafter I have lost my job and was unemployed since Dec-15. Still I continued to pay Personal Loan EMI. I was surviving on some Part time jobs and has requested Bajaj Finserv Executives to restructure my EMI to the tune of Rs. 8000/- instead of Rs. 12761/- to enable me honour my EMI. However, for last 5-6 months the Executives of Bajaj Finserv has been promising me that they will restructure my EMI and so they kept on pressurising me to pay current EMI. Every month a new Executive emerged and promised to restructure my EMI and kept on putting pressure to pay current EMI. Some of the Executives who were promising are Birendra Saroj, Juber, Nishir Yadav, Sunil Kadam, Bharat Sharma, Govind, Sachin etc.

                              I have written several emails to various said Executives including those sent to [protected]@bajajfinserv.in and [protected]@bajajfinserv.in requesting them to restructure (summary of emails attached) EMI. Surprisingly there is no revert from any of the Executives or Chairman or MD. I have also visited and met few Executives of Bajaj Finserv who were initially sounding very helpful then vanished suddenly.

                              Presently I am jobless and have also lost my part time income since[protected]. Said Executives has been putting too much pressure and have even threatening me to be ready for the consequences if I do not pay my Personal Loan EMI. Such pressure has been from Bharat Sharma and Vinod Kadam who sounded to be very rude. I am scared that such Executives might try to physically harm me as they have already threatened me several times in the past. I have been begging them and informing that I have lost my job and current having no income but Sunil Kadam says that I am lying and trying to get away with the Personal Loan. These Executives are so aggressive that are literally forcing me to take some negative steps to get away from this life. I have never said that I am running away or will not pay Loan back to Bajaj Finserv.

                              To keep you informed that one Executive namely Bharat Sharma who sounded very helpful in January 2017 and assured me that he is considering to restructure my EMI and hence forced me to pay that month EMI. Thereafter he became very aggressive and I am attaching herewith sms text messages of Bharat Sharma who is giving a threatening which reads as “I don’t want to create any scene in your society...Kindly make payment yom and help us to regularise your account”. Kindly go through with the attached sms text communication and access the aggressiveness of Bharat Sharma. (Text sms communication attached - six screenshots).

                              During February 2017 Sunil Kadam kept me chasing me for making the payment and I have informed him that I will make the payment by the month-end. Thereafter he changed his voice and represented that he is calling from the Legal department and advised me to make the payment else they will issue a legal notice. He also indicated that “hamari collection executive bahut harami hain aur logon ko pareshaan karte hain”. I don’t know whom to believe and who is genuinely intending to help me?
                              During March 2017, Bharat Sharma assured me that if I pay EMI for March-2017, no one will chase me for payment for next few months.

                              I don’t know whom to approach under such circumstances when I am getting too much of threatening for making the payment or else be ready for the consequences.

                              Also Bharat Sharma and his one colleague visited my residence on[protected] at about 1-1:15pm in spite of my saying that there is no one at my residence presently. He kept on pushing my doorbell and obviously there was no one at the residence at that time but he was not ready to believe it. Bharat Sharma also took out and checked certain letters and courier which were lying / inserted at the safety door grill. I don’t know what was the business of Bharat Sharma to check my courier / letters. The whole incidence has been recorded in the CCTV installed at my residence main door.

                              This is the kind of threatening your Executives are giving and this indicates that a Borrower could always be put to harm if the borrower fails to pay EMI.

                              Under such circumstances, I would request you to provide me a solution by reducing EMI in the range of Rs. 8000-Rs.9000 per month by increasing my Personal Loan Tenure.

                              Could someone responsible take steps to stop such Executives to give me threatening and also appoint responsible personnel whom I can approach for restructuring of my Personal Loan EMI. Please look into it else they will finish me.

                              Warm Regards
                              Devendra Jain
                              Cell [protected]

                              Reply from Bajaj Finserv is as under:
                              "Dear Mr. Jain,

                              Thank you for writing to us at Bajaj Finserv .

                              We tried to reach you on [protected], however no response received from your end.

                              With reference to your email, we wish to inform you that to reduce the EMI amount you have to do part payment of certain amount which get adjusted towards principle outstanding amount.

                              Part payment effect can be given in two ways:-

                              - Reduction in Tenure, OR

                              - Reduction in EMI

                              If you wish to make part prepayment, we request you to visit our nearest branch office and make the payment via cheque or DD in favour of “Bajaj Finance Limited” and payable at branch location.

                              Branch Address -

                              3rd & 4th Floor, 271 Business Park, Model Industrial Estate, Near Virwani Industrial Estate, Off. Western Eststate Exp. Highway, Goregaon (E) Mumbai - 400 063.

                              To know your nearest branch please login to our website www.bajajfinserv.in. and click on Branch Locator Tab under the customer service login link.

                              Conditions for prepayment:

                              1. The amount of part prepayment shall be equal to a one monthly Instalment.

                              2. Part Pre-payment charges of 2% + (Service tax15%) i.e. 2.30% will be applicable on part pre-payment amount

                              3. The above prepayment charges are not applicable to FLEXI, FLEXI RELOC availed by the Borrower, unless otherwise communicated by the Lender to the Borrower at a subsequent date.

                              For EMI Card queries call[protected] and queries regarding all loans other than Durable Finance call[protected].

                              For any further clarifications, write to us at [protected]@bajajfinserv.in.

                              Bajaj Finserv assures you its best service, always.

                              Yours sincerely,
                              Bajaj Finserv."
                              Bajaj Finserv customer support has been notified about the posted complaint.
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                                Vino88
                                from Chennai, Tamil Nadu
                                Apr 21, 2017
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                                Address: Tirunelveli, Tamil Nadu, 627005

                                I am joseph. I borrow loan 15000 and emi is 1500. But executive said just pay 2000 for the interest then 10 months emi 1500after that you pay. I bought this loan last year 2016 april. But that executive added extra insurance 1880 without my knowledge, so total emi is 1688 . But executive said only you pay 1500 emi. I deposit every month 1500 properly. But i shocked first emi msg have to pay 1688. I complained, direct visit and scold the executive. That executive said no problem sir we can cancel the isnurance. But every month emi shown 1688. I wrote an letter and give it to office too. But now really didappointed bajaj. I received call from consumer court regarding penalty. Its not my fault. I am a long time customer of bajaj finserv. Dont miss the valuable customer. Please customer should ask the executive properly as well as contact branch. My simple advice dont go for bajaj finance. They are the cheater, they deceive and rob our money. You go for some other finance service
                                Bajaj Finserv customer support has been notified about the posted complaint.
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                                  Suryabose
                                  from Bengaluru, Karnataka
                                  Apr 20, 2017
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                                  Address: 560103

                                  Every day i am getting more than 8 calls from various numbers for taking personal loans in my number [protected].All of them are computerized calls and there is no way I am able to stop it. This is extremely disturbing and seems there is no end to it. I request you to kindly look into this with immediate effect and remove my number [protected] from your calling list.
                                  I am not at all interested to take loan from Bajaj Finserv at this moment.

                                  Regards,
                                  Surya
                                  Bajaj Finserv customer support has been notified about the posted complaint.
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                                    kitt789
                                    Apr 20, 2017
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                                    Address: Chennai, Tamil Nadu, 600119

                                    Hi All,

                                    Please be very careful from bajaj. Especially with personal loan initial they will say you it is 9.25% rate of interest. We will get attracted and we will start comparing with major banks as the are offering 13 to 14 % rate of interest.
                                    It is a biggest trap they are just changing terminology initial they will say you 9.25% and then later say you it is 9.25% Flat That mean from the starting of you loan till end you will be paying interest on your complete loan amount.

                                    It is not deprecating rate of Interest please be aware Guys this is my Request.
                                    when you are converting the same to Depreciating rate it will cross 17%.once you enter in to this trap you cant even go out by pre closing it same here they will say there wont be any pre closer charges initial once you enter they will say you it is 4%.

                                    And worst part is if you are calling to customer care department you will have to spend complete day to get connected. They have worst support.

                                    Please please Please Friends dont get it to this trap and dont suffer like me later.

                                    Krishna
                                    [protected]
                                    Bajaj Finserv customer support has been notified about the posted complaint.
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                                      sid064
                                      from Durgapur, West Bengal
                                      Apr 20, 2017
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                                      Address: Bardhaman, West Bengal, 713213

                                      My phone number is [protected], i am getting lots o[censored]nnecessary calls from bajaj finance. I am so much irritated that i have convinced myself to take no any services from this company in future because of calls and sms.
                                      Please solve this issue as soon as possible
                                      I dont want any kind of disturbance in any form like call or sms from your side or i will go to consumer court.
                                      Bajaj Finserv customer support has been notified about the posted complaint.
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                                        L
                                        Law_abiding_citizen
                                        from Delhi, Delhi
                                        Apr 20, 2017
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                                        Address: 500030
                                        Website: www.bajafinsev.in

                                        Baja Fin Serve provided me an EMI Card in the year 2015. Then I availed a number of EMI loans fro furniture, mobile and Television and promptly re-paid them all without any defaulting. Later I availed A personal loan of Rs300000/- presently it is active. But in this the company initially offered me 12% annual interest and paid the amount and sofar not sending any documetn related to the loan. Presently in my online account with the Bajaj Fin Serv official website Huge amount towards the interest is being deducted. When contacted they sid the interest they levied on me is 15.6%. Frequently they call me and pestering to avail personal loan.
                                        Initially they offer low interest and obtain all documents online and give approval at higher interest.

                                        The company is following unfair practices of cheating the customers.

                                        Recently when I refused to take loan on higher interest, they resorted to the following unfair means:
                                        1) They reduced my EMI card limits and consumer durable loan limits. When contacted the customer care they say that it is company policy without giving any reason. (It is important to note that I paid all the loans promptly . May be they have company policy to discourage honest customer: because if customers become defaulter, then they can recover a lot inform of penalty and interest thereon e.t.c.) That is why they reduced my EMI limits and want me to avail their loan.

                                        They have not replied to my querrymail asking for the reason to drop my EMI card limit.

                                        2) On this day dated 20.4.2017 I received a message to apply for CROMA Bajaj card and when I filled the details and submitted I received a message that My application is rejected due to company pollicy. (again proving that the company does not want prompt customers as they cannot recover huge amount on the basis of penalty.)

                                        I request my fellow citizens not to encourage such a cheating propensity of any financial organization.
                                        Bajaj Finserv customer support has been notified about the posted complaint.
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