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Bajaj Finserv Complaints & Reviews

1.6
Updated: Nov 20, 2025
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Bajaj Finserv reviews & complaints page 261

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R
Rucha Sarode
from Nashik, Maharashtra
May 20, 2017
Resolved
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Address: Nashik, Maharashtra, 422101

Rucha umesh sarode i had bought camera from nashik collage road branche and my last emi is pending for that your employee was calling again and again and waa usimg slang and foul language his name is pravin patil [protected] and hi also came to my office and miss behaved amd when i call to the nashik ofc so they aalso did not give a proper respose hope u take action on that and i get the proper help im rucha umesh sarode my number [protected]
Jun 23, 2017
Complaint marked as Resolved 
Bajaj Finserv customer support has been notified about the posted complaint.
Verified Support
May 22, 2017
Bajaj Finserv Customer Care's response
Dear Rucha, At the outset we regret the inconvenience caused to you.With reference to your complaint we would like to inform you that the complaint have been raised against the collection executives with the concerned authority for your branch. We assure you that necessary actions shall be taken against collection executives post proper investigation.Further, as the overdue payment for your loan account has been made you will not receive any call.
No. [protected]
Card blocked card [protected]
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    G
    Gyanjeet
    from Imphal, Manipur
    May 20, 2017
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    Address: Mumbai City, Maharashtra, 400063
    Website: www.bajajfinservlending.in

    My Mobile no. is [protected]. I get 5-6 calls daily for availing loans. Its very irritating and annoying. Bombarding with sms is still tolerable but 5-6 times calls per day is very disturbing. By doing this Bajaj finserv is losing its loyal customers. I am not interested in any loan, etc.

    Stop this immediately otherwise I have to seek some alternate course of actions for stopping it.

    Sincerely,
    Shashi Bhushan Prasad Sinha.
    Bajaj Finserv customer support has been notified about the posted complaint.
    I have submit the all document call verification also successful but rejected has come from mail, So I don't know why is rejected, any reasons didn't mentioned in mail only reacted why?

    please kindly request to yo what is the reason please let me know.
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      A
      Anilkumar M M
      from Basavana Bagevadi, Karnataka
      May 20, 2017
      Resolved
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      Resolved

      Address: Alappuzha, Kerala, 688525

      My emi card is shown inactive. I need to buy a laptop in 1 week but how can i make my card active? Card number is [protected]. Its been 2 months its inactive. I hope you would resolve my problem. Its really urgent. My registered phone number is [protected] and registered email is anilkumar. [protected]@gmail.com. I hope my complaint would be resolved soon
      May 20, 2017
      Complaint marked as Resolved 
      Bajaj Finserv customer support has been notified about the posted complaint.
      Dear sir
      Kindly change my register mobile number and my old number is [protected] my new mobile number [protected]
      Thanks
      Yours faithfully
      Madhavan
      I have submit the all document call verification also successful but rejected has come from mail, So I don't know why is rejected, any reasons didn't mentioned in mail only reacted why?

      please kindly request to yo what is the reason please let me know.
      I have submit the all document call verification also successful but rejected has come from mail, So I don't know why is rejected, any reasons didn't mentioned in mail only reacted why?

      please kindly request to yo what is the reason please let me know.
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        R
        RESHMA BANSODE
        from Anand, Gujarat
        May 20, 2017
        Resolved
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        Resolved

        Address: Nashik, Maharashtra, 422207

        My Name is Rajendra Bansode. My card number is [protected]. Valid 7/2023.. I am exits Bajaj Finance customer.
        but I come know that my emi card was blocked with out any prior notice. I try to apply for next loan.
        Could you plz able to tell me what is reason was the card blocked. and what can i do for reactive my card again.

        Thank you..
        Rajendra h Bansode
        Jun 23, 2017
        Complaint marked as Resolved 
        Bajaj Finserv customer support has been notified about the posted complaint.
        Verified Support
        May 22, 2017
        Bajaj Finserv Customer Care's response
        Hi Rajendra, Greetings from Bajaj Finserv! We wish to inform you that share your latest CIBIL report with us with a score of above 750 points for re-consideration. For any other queries please write to us at [protected]@bajajfinserv.in.
        pls sir my emi bajaj card unbolock pls my riqwes my emi and bonsing charg cealiyar pls my stetment my card no [protected] pls unbolock
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          B
          babuvinesh
          from Chennai, Tamil Nadu
          May 19, 2017
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          Address: Chennai, Tamil Nadu, 600044
          Website: www.bajajfinserv.in

          I have paid all the dues on time except your rep. Told ecs problem,
          But that case also i have paid by inperson through your guy direction,

          But now my emi card was blocked due to that mentioned issue, i had more conversation to your person's somany times, even though they blocked my emi card.

          I am not a new customer just check my account i have been bfl in past 9 years, so i ashamed your activity, anyway pls. Unblock my emi card as soon as possible.
          Awaiting for your response.
          Thank u

          Card no:[protected]
          Customer id:5521482
          Mob. No: [protected], [protected]
          Bajaj Finserv customer support has been notified about the posted complaint.
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            S
            Shahriar Mazumdar
            from Gurgaon, Haryana
            May 19, 2017
            Resolved
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            Resolved

            Flexi loan or overdraft facility

            Address: 560025
            Website: www.bajajfinservlending.in

            Hi i wanted to bring notice to the company called bajaj finance that they have verbally put across the word as overdraft scheme when pitching to the clients. it is flexi personal loan and the charges are also higher. i would like to state that 15.25% is rate of interest but as they speak in denial language that it wont be charged to me. But when the loan is approved i get the acknowledgement stating the rate of interest and service charges...
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            S
            sujithnagineni
            from Hyderabad, Telangana
            May 19, 2017
            Resolved
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            Resolved

            Address: Rangareddy, Andhra Pradesh, 500074
            Website: www.bajajfinserv.in/finance/personal-loan/what-are-foreclosure-charges.aspx

            I have taken Bajaj finserv loan on 15-april 2016.At a time of loan disbursement agreement they said zero foreclosure charges.I have taken loan amount only because of zero foreclosure charges bearing very high interest 25%.Now when I went to close my loan they are saying 4% foreclosure charges will apply as they changed policy effective from July 2016.
            How come they charge for loans taken before July 2016 and also they have not taken return or prior approval from existing customer.I have requested Bajaj finserv team for wavier but not satisfied by their response.Please consider my request and help me to get wavier on foreclosure charges as agreed at loan disbursement.
            Jun 26, 2017
            Complaint marked as Resolved 
            Bajaj Finserv customer support has been notified about the posted complaint.
            May 19, 2017
            Updated by sujithnagineni
            please any one can help me
            Verified Support
            May 22, 2017
            Bajaj Finserv Customer Care's response
            Hi, we regret the inconvenience caused. Kindly share your contact details to assist you further.
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              J
              Jagadish Bisalegowda
              from Bengaluru, Karnataka
              May 18, 2017
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              Address: 560026
              Website: www.bajajfinserv.in

              Hi bajaj,

              I have to a personal loan last month. I have given 5 icicic bank cancelled check in the name of "bajaj financial ltd".
              There is a amount 4960 rs check draw in one of the check. I have call to my icici bank and ask about this they told, amount is get credit to "bajaj financial ltd".

              Please need this should resolve as soon as possible

              Thanks
              Jagadeesha
              [protected]
              Jagadish. [protected]@gmail.com
              Bajaj Finserv customer support has been notified about the posted complaint.
              Please sir helps me my number is [protected]
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                C
                Cysil Jason
                from Hyderabad, Telangana
                May 18, 2017
                Resolved
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                Resolved

                Address: Hyderabad, Andhra Pradesh

                With great distress I am bring my issue to your notice.

                The loan was sanctioned on Monday 8th May 2017 for which I gave my consent as well. The loan amount was promised to be disbursed within 2 to 3 days however, it's 10 days now and I have not received the amount.

                I called up several people including customer service, Kapil (Area Manager) and importantly Paayal Brahmin (One who is incharge of my loan). With a saddened heart I must say that the kind of responses received was alarming.

                On contacting a person named Atul reachable at [protected], I was informed that Paayal Brahmin is incharge of my loan and was provided with her number to contact her and this is where the entire problem starts.

                I tried contacting Paayal Brahmin several times and she either was not answering or rejecting my calls. The second day I try contacting her and she puts my number in her blocked list due. How I know that? Well, when I tried calling her from my primary number, without any ring it says, "The person you're trying to reach is unable to take your call right now". However, when I tried calling from a different number, the phone rings. Therefore, it is obvious that she blocked my primary contact number which is registered with you people. I've seen people blocking numbers of people who harras you or people who do not mean anything to you in your personal life but blocking a customer's number? This could happen only at Bajajfinserv. You guys should be highly recognised for this kind of a uncouth behaviour.

                After continuous try I decided to call her from a landline number when she immediately answered my call which was quite surprising. I told her my grevience and she only said that they have some other loans as well which has not been disbursed yet and that it will be done by today which I was not in agreement with as until yesterday it was already 10 days which was not the ideal time of disbursment that was told to me.

                I tried contacting customer care then and spoke to two different people. I was provided with Kapil Dawlani' s contact number which no matter how many times I try calling on, is absolutely not reachable.

                The grevience team called me a day ago and promised me a call back after checking the status which take only an hour's time (Told to me by the grevience team) however, I did not receive any call back.

                My questions:
                1. Is this how customers at Bajajfinserv treated?
                2. Is this the kind of responses I should be getting from people incharge?
                3. Have you people authorised your managers and others to block customers numbers when they receive a call?
                4. Are you guys doing a favour by sanctioning loans? (I thought that I am supposed to pay a interest for the loan which is an income from the customer)
                Jun 24, 2017
                Complaint marked as Resolved 
                Bajaj Finserv customer support has been notified about the posted complaint.
                Verified Support
                May 24, 2017
                Bajaj Finserv Customer Care's response
                Hi Cysil, we regret the inconvenience caused. Kindly share your contact details to assist you further.
                like other send a mail with approved status, bajaj does with online application, which proved to be false later,
                someone is filling PIL against it. lets see...
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                  H
                  hari om joshi
                  from Shimla, Himachal Pradesh
                  May 17, 2017
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                  Address: 171002
                  Website: [email protected]

                  I have submitted mandate instruction form alongwith a blank cheque for deducting my emi from the new bank a/c no in march 2017. But uptill now no response was received. When i visited the office the above documents were not tracable & i was told to resubmit the documents again. This negligency may please be investigated & blank cheque no 469377 of sbi shimla returned to me. However my renaming emi may continued to be deducted from my old a/c no [protected] of sbi shimla.
                  Bajaj Finserv customer support has been notified about the posted complaint.
                  Please provide emi card pin number
                  card number [protected]
                  My first lone for mobile samsung galaxy j7 is completed on 5-may-2017 but still conformation msg not recived my mobile no is [protected] juneid ahmad
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                    R
                    Rishabh R Hedau
                    from Morena, Madhya Pradesh
                    May 17, 2017
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                    Address: 461001
                    Website: Www.bajajfinservlending.in

                    My name is rajendra hedau. My bajaj emi card is blocked due to check bounce it was a last emi of led tv. My emi card number is [protected] please unblocked by bajaj emi card i have already clear all emi of led tv all my account is clear i was no objections certificate so please l request you to unblocked my bajaj emi card the check bounce on april 2017 it is a humble request to unblocked my bajaj emi card

                    Rajendra hedau
                    [protected]
                    Bajaj Finserv customer support has been notified about the posted complaint.
                    May 17, 2017
                    Updated by Rishabh R Hedau
                    Please unblocked by emi card [protected] due to check bounce on 02 April 2017 I have already clear all emi and accepted the no objection certificate on 22 April 2017 so please unblocked by emi card
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                      T
                      T Agarwal
                      from Kolkata, West Bengal
                      May 17, 2017
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                      Address: Kolkata, West Bengal
                      Website: consumer complaints.in

                      Dear Sir/Ma'am,
                      This is to inform you that I had taken a loan from Bajaj Finserv; loan application no. 410PST39404725. I recently received a message stating that health and GTL insurance policies have been applied against my name, whereas I haven't applied for any such insurance policies. These policies have been applied without any prior information. Therefore, I'm not liable to pay any premium for these two policies. Hereby, I kindly request you to cancel these two insurance policies that have been issued against my name and send me a confirmation of the cancelation of the policies as soon as possible.
                      Thanks and regards,
                      Pankaj Mondal
                      +[protected]
                      Bajaj Finserv customer support has been notified about the posted complaint.
                      26.03.2017, this mobile lost in the road and raise a case in the perinthalmanna station . And recover after 2 days . But the glass broken and it is submitted to samsung service center at thrissur . And glass replaced and it cost is 6200 /- . Please advise me what is the procedure for claim this .
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                        R
                        Ravi1234*#
                        from Bengaluru, Karnataka
                        May 17, 2017
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                        Address: Bangalore, Karnataka, 560019

                        My coustemer id 25306112
                        My loan account no
                        4040CD28844235 EMI 1778
                        4040PF35801079 EMI 1665
                        4040CD29042291 EMI 3300
                        404CDD25644488 EMI 1700
                        404DPF28692277 EMI 1395

                        Emi paid (4040CD[protected]/04/2017 in cash with bajaj finserv agents for april 2017 (05/04/2017) for ecs problem
                        Cash credit in my statement 07/04/2017.
                        I got massage emi pending and also my emi card blocked due to cheque bounce on 15/04/2017 i have paid emi incorrect date. how can block my emi card
                        Please unblock my emi card and
                        Name: RAVIKUMAR N
                        Bajaj Finserv customer support has been notified about the posted complaint.
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                          S
                          Sofia1992
                          from Bidar, Karnataka
                          May 17, 2017
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                          Address: Ernakulam, Kerala, 682017
                          Website: www.bajajfinserv.im

                          Dear sir / madam,
                          As i had taken the personal loan from bajaj finserv ltd, kaloor, ernakulam. Details are as below.

                          Name : sofia thomas
                          Loan a/c no :- 4150pl22353908
                          Disbursal date :- 30/4/2016
                          Principal out standing as on 16th may, 2017 – 45, 655/-

                          As i went to bajaj finserv ltd, kaloor office for forclosure of loan, they ask for 4.6% foreclosure charges at o/s principal.

                          As per terms & conditions bajaj finserv ltd not apply any foreclosure charges on loans. At the time of taking loan, they promised me that there will be no forclosure charge and i also got a mail regarding this. But with their new rules i have to pay rs. 2, 100 additional for to close my loan a/c as forclosure charge. The company "bajaj finserv ltd" not intimate to us for this new rules. As i discussed with the superior to waive the amount as i apply for the foreclosure of loan, they do not respond for the same to waive the charges.

                          So kindly do needful for that.

                          Thanks & regards,
                          Sofia thomas
                          [protected]
                          Bajaj Finserv customer support has been notified about the posted complaint.
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                            N
                            naveen nanda
                            from Ernakulam, Kerala
                            May 16, 2017
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                            Address: Kollam, Kerala, 683513

                            Dear concern,

                            My name is valayanghat naveen, holder of your emi card no. [protected] has blocked my card with out any reason. Request you to unblock my card at the earliest. My experia id is 25302204

                            My details are furnished below:

                            Name : valayanghat naveen
                            Loan account no.4150cd35313366
                            Consumer id ; 25302204

                            Card no. [protected]
                            Mail; [protected]@gmail.com
                            Contact no. [protected]

                            Thanks & regards,

                            V. Naveen
                            Bajaj Finserv customer support has been notified about the posted complaint.
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                              A
                              ashar19
                              from Pune, Maharashtra
                              May 14, 2017
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                              Address: Pune, Maharashtra, 411014

                              Hi,

                              My lan id is 404spl0656647.
                              I took a loan of 11, 00, 000 2 years back and made a part payment after 28 emis.

                              I made part payment of rs.2, 00, 000 with transaction no. Ihdf[protected] on 4/26/2017 10:54:21 am and amount of rs.1, 50, 000 received towards transaction no. Ihdf[protected] on 4/27/2017 8:31:46 am.

                              Despite of making rs. 3, 50, 000 of part payment my emi has increased instead of going down. Emi before part payment was rs. 26, 459 and after part payment it is 26, 807.

                              Please explain what is the reason for this immediately or i may have to take legal actions against bajaj finserv for not maintaining transparency in transactions.

                              Regards,

                              Anupam sharma
                              Bajaj Finserv customer support has been notified about the posted complaint.
                              This is SUNIL JAIRAM KULKARNI having EMI Card No. [protected] which was expired on 12/14, what is the procedure to get renewed EMI card, so please revert back for this request.My mobile number is [protected]/[protected].
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                                A
                                ANIL TAANK
                                from Bathinda, Punjab
                                May 14, 2017
                                Resolved
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                                Resolved

                                Address: Chandigarh, Chandigarh, 160026
                                Website: [email protected]

                                Very bad very bad bery bad very bad

                                No reply no answer and harsssment cantinew 5days very bad services had office and customer service desk... With near chandigarh brach sec 26 pin-160030
                                Sco.26 chandigarh.
                                Am meet mr rahul jain cashier... Desk he was tellhem no objection it is fake call and massage. And am ask please check canfamliy my contact no.[protected] and bajaj line id - loan id -424cd35262172 and cumplent on​. Srn[protected], mr rahul jain again ask tellhem sir am check properly computer sistam no issue. But again morning call received 3 call contact no. Again​ call bangalore haed office contact no. [protected], [protected], [protected] ask pending emi ask me prchesd mobile phone outstanding amt 1500, and msg

                                Am very disappointed and harsssment bajaj team and service team and feedback..
                                ... No reply cantinew 5day

                                Kindly help to us... Please help to him

                                Regards
                                Anil
                                [protected]

                                My mail cantnew attach

                                Dear team,

                                Unable to response kindly help to us..
                                Again​ call bangalore haed office contact no. [protected], [protected], [protected] ask pending emi ask me prchesd mobile phone outstanding amt 1500, and msg.

                                Kindly please find attachment. And am visit ur head office near sec. 26, chandigarh pin - 160026. Bajaj office meet cashier mr rahul jain reched my contact no. [protected] and ask no issue it fake call and fake msg. But am very disappointed. And harassment. Please help to us.. Ur bajaj team.. Very bad very bad... Am mentally harsssment
                                Kindly help to us

                                Regards
                                Anil
                                [protected]
                                — forwarded message —
                                From: "anil taank"
                                Date: 11 may 2017 8:49 p. M.
                                Subject: loan id -424cd35262172
                                To:
                                Cc:

                                Kindly help to us...

                                Pls call urgent to my ph no. [protected]
                                Very bad service
                                Call center no.??


                                Call back urgent... Help to us
                                Regards
                                Anil
                                [protected]
                                +3 photos
                                May 18, 2017
                                Complaint marked as Resolved 
                                No help bajaj service again harassment call from bajaj contact .no. +917986629190. And +911724608066 very bad, I am very RAAF language. Warning ??? Wed's. Me No reply bajaj service team full registered - Bajaj Finance Complaint Status Update [ID: 1569095] Kindly help to us ... Team Anil 8054126143
                                Bajaj Finserv customer support has been notified about the posted complaint.
                                May 14, 2017
                                Updated by ANIL TAANK
                                13th May 2017 chandigarh brand no responsibility any update ask MR Rahul Jain cashier
                                Pls activate my card last six month i have not done any transaction so that card has automaticallyblocked.pls activate the card i need to purchase the laptop.? Thanks & Regards Bhagyashree H Kankariya Details Are: Name : Bhagyashree H Kankariya, Card No :[protected], Exp Date : 12/16 -12/26, Card type: Gold
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                                  I
                                  imshirish
                                  from Hyderabad, Telangana
                                  May 13, 2017
                                  Resolved
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                                  Resolved

                                  Address: 500047
                                  Website: www.bajajfinserv.in

                                  I have order and cancel a mobile from flipkart.com using bajaj emi card but know my loan is active. I have call to flipkart they said amount is refunded to bajaj emi card.
                                  Still know my loan is active i am requsting to cancel loan. Because already flipkard cancel transaction from there end. Order not delivery to me.

                                  Refund id:93728703 from flipkart. I am requseting to close loan 400ecf3916197 bajaj

                                  Bajaj are saying that service request is under process additional 2 days to resolve my query. Bajaj are saying all stories
                                  May 14, 2017
                                  Complaint marked as Resolved 
                                  finaly its close by 13 days from order cancelled
                                  Bajaj Finserv customer support has been notified about the posted complaint.
                                  Please unblock My EMI Card

                                  [protected]

                                  user ID :[protected]

                                  M number :- [protected]
                                  My registered mobile number is [protected]
                                  Name: Md Murthuja ali
                                  I tryed many ways to reactivate my emi card, suddenly it stopped working and showing status that it is inactive, please reactive it as early as possible
                                  I want to buy vivo v5 plus mobile on my bajaj finance card but I have a problem bcoz my last is pending so please help me for this
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                                    manky1991
                                    from Hyderabad, Telangana
                                    May 12, 2017
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                                    Address: Hyderabad, Andhra Pradesh, 500082

                                    I have paid the EMI of April 2017 month before my due date ends. Still the Bajaj Finserv charged me the cheque bounce and they adjusted my April month EMI to May month.

                                    Now Bajaj finserv asked me to deposit April month of EMI.

                                    How can I pay 2 EMI in a month ?

                                    When i'm trying to reach them through email id. No buddy replied me on the same regards yet.
                                    Bajaj Finserv customer support has been notified about the posted complaint.
                                    May 10, 2017
                                    [email protected]'s response
                                    Sir,
                                    I am Bajaj Finance Limited Exciting Customer i forget my last EMI Payment Dur Rs.2000/- (Customer Id :[protected] my mistake is i done closed the EMI APRIL 2017 LAST but i dont no i have 1 more EMI is due that way i am not maintained in my Axix Bank Account Balance insuficent fund . please repley how to i paid remaing last emi amount Rs.2000/- (plase updated my moible no:[protected]) before sms facility arragne next time not mistake repepat the same i alret in bank account sufficient balance emi loan partiulcuar amount sorry i missing last emi i paid how to please tel me
                                    Sir,
                                    i change my mobile number i update last two but not updated thats why i am foget my loan last emi amount is Rs.2000/- so please updated my mobile number is [protected] and how to i will repiad last emi due amount may2017, Rs.2000/- (please sent email Id : [protected]@gmail.com)
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                                      shirish2907
                                      from Noida, Uttar Pradesh
                                      May 12, 2017
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                                      Address: Indore, Madhya Pradesh, 452010

                                      Sir,
                                      I have take personal loan from bajaj fiserv and my loan nos. 425spl23468951 with company committed roi 13.25 % with sing any kind of doc. Either ecs nor any email confirmation they change my roi 15.25 % and deduction emi from saving for same i had made complain to bajaj but positive response give my then and still my struggling issue.

                                      Please look the matter and resolve

                                      Regards
                                      Shirish shukla
                                      Bajaj Finserv customer support has been notified about the posted complaint.
                                      May 11, 2017
                                      Naresh Chaware's response
                                      I am Naresh Chaware, I am changing my registered mobile no for Bajaj Finserv EMI Card.
                                      I have an User Id and Password for login online in Bajaj Finserv portal but I am not getting the EMI Card No from this portal and my registered mobile has been lost so please help and tell me what can I do?

                                      Thanks & Regards
                                      Naresh Chaware
                                      [protected]
                                      I had 4 loans from bajaj finserv. 2 are active and 2:fully paid. Going through the statement seen that they had charged subvention charges in all and i was not made aware of this. Please help me get refund. There was no mention of subvention charges. I had to pay extra amount. Thanks . Pradeep mukherjee. [protected]. #3070.sector 46-C. Chandigarh

                                      Wrong rate of interest charge - Comment #2730282 - Image #0
                                      Wrong rate of interest charge - Comment #2730282 - Image #1
                                      Wrong rate of interest charge - Comment #2730282 - Image #2
                                      Wrong rate of interest charge - Comment #2730282 - Image #3
                                      I am Naresh Chaware, I am changing my registered mobile no for Bajaj Finserv EMI Card.
                                      I have an User Id and Password for login online in Bajaj Finserv portal but I am not getting the EMI Card No from this portal and my registered mobile has been lost so please help and tell me what can I do?

                                      Thanks & Regards
                                      Naresh Chaware
                                      [protected]
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