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Bajaj Finserv Complaints & Reviews

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Updated: Mar 17, 2026
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S
sid064
from Durgapur, West Bengal
Apr 20, 2017
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Address: Bardhaman, West Bengal, 713213

My phone number is [protected], i am getting lots o[censored]nnecessary calls from bajaj finance. I am so much irritated that i have convinced myself to take no any services from this company in future because of calls and sms.
Please solve this issue as soon as possible
I dont want any kind of disturbance in any form like call or sms from your side or i will go to consumer court.
Bajaj Finserv customer support has been notified about the posted complaint.
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    Law_abiding_citizen
    from Delhi, Delhi
    Apr 20, 2017
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    Address: 500030
    Website: www.bajafinsev.in

    Baja Fin Serve provided me an EMI Card in the year 2015. Then I availed a number of EMI loans fro furniture, mobile and Television and promptly re-paid them all without any defaulting. Later I availed A personal loan of Rs300000/- presently it is active. But in this the company initially offered me 12% annual interest and paid the amount and sofar not sending any documetn related to the loan. Presently in my online account with the Bajaj Fin Serv official website Huge amount towards the interest is being deducted. When contacted they sid the interest they levied on me is 15.6%. Frequently they call me and pestering to avail personal loan.
    Initially they offer low interest and obtain all documents online and give approval at higher interest.

    The company is following unfair practices of cheating the customers.

    Recently when I refused to take loan on higher interest, they resorted to the following unfair means:
    1) They reduced my EMI card limits and consumer durable loan limits. When contacted the customer care they say that it is company policy without giving any reason. (It is important to note that I paid all the loans promptly . May be they have company policy to discourage honest customer: because if customers become defaulter, then they can recover a lot inform of penalty and interest thereon e.t.c.) That is why they reduced my EMI limits and want me to avail their loan.

    They have not replied to my querrymail asking for the reason to drop my EMI card limit.

    2) On this day dated 20.4.2017 I received a message to apply for CROMA Bajaj card and when I filled the details and submitted I received a message that My application is rejected due to company pollicy. (again proving that the company does not want prompt customers as they cannot recover huge amount on the basis of penalty.)

    I request my fellow citizens not to encourage such a cheating propensity of any financial organization.
    Bajaj Finserv customer support has been notified about the posted complaint.
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      Goutam Dungala
      from Hyderabad, Telangana
      Apr 18, 2017
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      Address: Ranga Reddy, Andhra Pradesh, 500049

      I am goutam. Dungala holding experia id: 9521514, with card details [protected] has been blocked with no reason and without any prior notice.
      Could please let me know the reason and how to unblock my card at the earliest. Already i have mailed my concern on 17 april 2017 regarding emi block to [protected]@bajajfineserv.in.

      Waiting for your quick response.
      Bajaj Finserv customer support has been notified about the posted complaint.
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        R
        reddyab1982
        from Chennai, Tamil Nadu
        Apr 18, 2017
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        Address: 600091
        Website: www.bajajfinserv.in

        I a. Bharath reddy have taken a personal loan on 31/12/2014 with an assurance of nil preclosure charges would be applied after some stipulated months of emi payment but now bajaj has turned around and charging 4% preclosure chrages. They have started charging from june 2016. When asked they are replying as per economic standards it has been done. If they wanted to levy charges then it should be done the new customers who take loan from june2106 but not the existing ones. Why did bajaj promise about nil charges and they can't keep it. This shows their commitment and interest in their customers. This issue has to be resolved. If a new rule is implemented then the new customers should be charged but not for old customers. Cannot trust this company further they can change anytime.
        Bajaj Finserv customer support has been notified about the posted complaint.
        Apr 18, 2017
        Updated by reddyab1982
        My loan account no is:4030PL07130976 paying almost 7000/- for a middile class person, just imagine how much the burden would be.
        Hi Bharat my self Krishna even for me it is same problem.Let me know if you have any idea.

        Krishna
        [protected]
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          PankajSingh77
          from Kolkata, West Bengal
          Apr 17, 2017
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          Address: Kolkata, West Bengal, 700040
          Website: www.bajajfinserv.in/finance

          This is to inform you, that the EMI amount of 2222 against my PL no. 4100PL09486278 got debited twice for the month of March 2017.

          Details are as follows :-

          1) via cash vide receipt no.[protected] by success advisory agency) on 16th March 2017.

          2) via ECS on 23rd March vide ECS through central bank.

          Now Its very surprising that how the ESC is getting heated to bank and get cleared once it's paid via cash.

          It's also very surprising that the pl no mentioned in the receipt is not matching and seems some another account.
          Bajaj Finserv customer support has been notified about the posted complaint.
          Loan Account # 402SAL21444374..

          I was informed zero pre-closure charges when I avail this loan, but now company says I need to pay 4 to 5 percent of charges to close the loan.

          Thank You
          Sudheer
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            P
            P N Desai
            from Rajkot, Gujarat
            Apr 17, 2017
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            Address: Vadodara, Gujarat, 390018

            I have taken loan from Bajaj Finance and still today i didnt gat any card or any things which shows that how much my interest amount and how much principal amount is going in installment, I am also trying to contact the representative of BFI - Baroda regarding my loan issues but till date i m not able to talk with anybody and due to this i am facing lot of problems so request you kindly give contact number.
            Bajaj Finserv customer support has been notified about the posted complaint.
            Apr 17, 2017
            Updated by P N Desai
            I have taken loan from Bajaj Finance and still today i didnt gat any card or any things which shows that how much my interest amount and how much principal amount is going in installment, I am also trying to contact the representative of BFI - Baroda regarding my loan issues but till date i m not able to talk with anybody and due to this i am facing lot of problems so request you kindly give contact number.
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              B
              Baskaram Srinivasan
              from Ernakulam, Kerala
              Apr 17, 2017
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              Address: 600041

              To whomsoever concern in
              Bajaj Fin Serv

              I at least hope that your team will understand the mails sen to wecare. The main crux of the problem is reaching your cust. care nos. Again your people are directing me to call the same nos. Do they think that customers are fools or sitting jobless to call the nos. which is not at all answered. My query was very simple. I have two deposits with you & the nos.45469, 76162, and enquired whether the Form 15H submitted for assessment year 2018-19 are recd. I had a bad experience with your company last year. I submitted the Form 15H in April 2016 for financial year 2016-17, to your Chennai office which was not at all update and resulting the deduction of TDS for my deposits. Hence I requested the confirmation of receipt of the Form 15H. It is very simple to answer yes or no. and nobody bothered to contact me to know the grievance raised by me. But a question is raised as under.

              "With reference to your email, we request you to kindly specify your query and we shall be glad to assist you.

              Our Customer Service Toll free numbers have changed."

              What is this pl? I am really ashamed & regret that I have made deposit with your co. It is very very sad situation in your company.

              Srinivasan
              Bajaj Finserv customer support has been notified about the posted complaint.
              As if i have my mobile number registerd with bajaj fin serv len my mobile number is [protected] which is wrong so boc of this i cant track any of my acc details so its my request to plz change my number with new one details which i need to be update metion below.

              AC NUM [protected], num to update is [protected].

              Thanks & Regards

              vijay kumar
              Why my EMI card blocked, please say me the reason my card number [protected] and my mobile phone number is [protected], my mail id is [protected]@gmail.com.thanks
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                F
                Fazal Saiyad
                from Ahmedabad, Gujarat
                Apr 17, 2017
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                Address: Ahmedabad, Gujarat, 380022
                Website: Bajaj Finserv

                Refrigerator 2 years warranty card but bajajfinsv no reply 1500 my bank account charges 2 years warranty card but no service warranty card please my help you consumer can i complain you jago grahak jago but bajaj finserv is no reply customer care number no reply email no reply i help you dear sir mam 2000 my refrigerator gas problem this is bill me pay sir and mam plz i halp you
                Bajaj Finserv customer support has been notified about the posted complaint.
                Already took bajaj finsev loan, now i have received message from bajaj finserv as you are eligible to take loan amount as 99, 000 if interested please contact below no [protected] but i can not able to contact any of the customer service to get to know full detail.Kindly provide the correct contact information.
                Please provide me the loan statement of my loan a/c no - 410DPF24189377.
                Need it by today please can u forward it to my email address that is - [protected]@gmail.com.

                Regards
                Abhishek Paul
                [protected]
                I receive calls every day from +91140 08**** at least 4-5 times. I do not need any loan. Please do not call me on my number [protected]. I have added my mobile no. in DND registry but still, receive these calls.

                Please remove my number from your calling list.
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                  S
                  smaan72
                  from Mumbai, Maharashtra
                  Apr 16, 2017
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                  Address: 400706

                  I had purchased a washing machine using Bajaj finance on 15/10/2016 and at same time applied for EMI card, paid for it. I was advised the EMI card will be directly delivered after 2-3 months.

                  However, in-spite of chasing the IFB point at Haware Mall to-date, my EMI card has not been dispatched yet. My EMI's have been regular.

                  Please advise urgent reason for delay and send the card to me urgently.

                  Regards
                  Sanjay
                  [protected]
                  Bajaj Finserv customer support has been notified about the posted complaint.
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                    C
                    from Kolkata, West Bengal
                    Apr 16, 2017
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                    Address: Kolkata, West Bengal, 700 075
                    Website: www.bajajfinserve.com

                    Hi this is rakesh mukherjee mob no [protected] i went to great eastern to buy a lcd tv how ever i did not buy one but they asked for my adhar card and pan card copy as i selected one of the television but when they went to process the loan the amount wad much higher so i refused to process any further. But after i reached home i got a message that the application for dear customer, your loan application for amount rs. 16668.00 has been approved. Your application sf id is sf62949022 for future reference. Kindly upload your photo on https://goo.gl/4iPYMb rgds, bajaj finserv how can any process my application without my concern and my permission.
                    I will be thankful if proper verification is done in this case.
                    Regards,
                    Rakesh mukherjee.
                    14/4/2027
                    Email : [protected]@gmail.com
                    Mob no:[protected]
                    Bajaj Finserv customer support has been notified about the posted complaint.
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                      B
                      Bhavana111
                      from Bhattiprolu, Andhra Pradesh
                      Apr 15, 2017
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                      Address: Hyderabad, Andhra Pradesh
                      Website: www.bajajfinserv.in/finance

                      Hi,
                      I closed the loan that we took for TV in March 2016, and in Jan 2017 I got a call asking me to pay extra 2500 for cheque bounce charges.when I told them that this is not right on there part and refused to pay because they can't come back 1 year after closing the loan saying that I have a due. Now again I get a call from Delhi high court itseems, telling me that there is a complaint filed and suggesting me to clear otherwise I would have to pay 28000 if they win the case as charges.
                      Why are you irritating your customers so much? Closing the loan means I should be done with the loan. Why all this head ache and drama? NEVER GONNA BUY ANTHING FROM BAJAJ FINSERY, NEITHER GONNA LET ANYONE I KNOW BUY ANYTHING RELATED TO THEM.
                      Worst customer service experience ever.
                      Bajaj Finserv customer support has been notified about the posted complaint.
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                        C
                        chaman p
                        from Bengaluru, Karnataka
                        Apr 15, 2017
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                        Address: 411014
                        Website: www.bajajfinserv.in

                        Bajaj finserv company having worst customer sevrvices.im trying to contact bajaj finserv customer care from 1 month. if i call them they dont even recieve the call. if they recieve the cal they dont talk. last knigt i called that number & they revived the cal but thier represent told, dont call now its not working time. if that is not working time why did he recived the call
                        Bajaj Finserv customer support has been notified about the posted complaint.
                        Apr 28, 2017
                        Updated by chaman p
                        I was complained about bajaj finserve customer care few days ago but i have never recieved any reply from them & still having the same problem
                        Hii

                        Bajaj finserv is greatest finance company
                        But employees of bajaj have very worst communication and they using abuse word they act like profligate if they or any one talk me like that i make police complaint

                        Regards.
                        Customer
                        chaman p's [Complaint's author] reply, Jun 25, 2017
                        well said nithesh
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                          A
                          Amit Gupta2482
                          from Noida, Uttar Pradesh
                          Apr 13, 2017
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                          Address: Pune, Maharashtra, 411014
                          Website: www.bajajfinserv.in

                          Hi Team,

                          It is a shame that you are not able to resolve this issue. You all should know that by having such fancy email id such as wecare, customerexperiencehead, grievanceredressalteam etc does not make you a customer centric company. You actually need to "walk the talk".

                          Today again your Highly Unprofessional Collection team agent called me from the number "[protected]" & said that my cheque has bounced & she needs to collect that money. Really, this makes me feel that your organisation is full of fraud agents who just make fraud calls to the customer to extort their money.

                          I am amazed to see that a money-lender company does not have ONE employee who is responsible, professional & with the helping & issue resolving attitude.

                          Please ensure that because of Your Carelessness & Unwillingness to resolve the issue, my CIBIL scores are not getting impacted.

                          Sharing again the list of my questions & issues:

                          So here you are your failures:

                          1. This is my Fourth complaint against your collections team.

                          2. I now feel really insecure about my personal/financial details with you & that how my loan started without any prior information to me after 6-7 months. I am re-iterating that i am taking this very seriously as it is about the security of my personal & financial details.

                          3. We have been continuously trying to fix this but do not see that ownership from your end to fix this.

                          Regards,
                          Amit Gupta
                          Bajaj Finserv customer support has been notified about the posted complaint.
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                            M
                            Mîŕzå Šhājî Båîģ
                            Apr 13, 2017
                            Resolved
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                            Resolved

                            Address: Hyderabad, Andhra Pradesh, 500001

                            Hi

                            This is Mirza Shaji Baig and my registered mobile number is[protected]. I received an SMS couple of days back stating that first EMI is due on 5th April 2017 for Rs 4600. The fact is that I have been making the payments for the past 4 months (since December 2016) for the Videocon TV (55 inches) purchased and have already made payments of 5 EMIs till now. After logging into the Bajaj Finserv website, it shows that my last EMI is due in Jan 2018 where as it is actually due in Sept 2017

                            Kindly look into the matter.

                            Thank you so much

                            Regards,
                            Mirza
                            Customer # 6245115
                            May 15, 2018
                            Complaint marked as Resolved 
                            Bajaj Finserv customer support has been notified about the posted complaint.
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                              J
                              J Chalapathi
                              from Sathupalli, Telangana
                              Apr 12, 2017
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                              I bought a refrigerator on easy monthly installment by bazaaz finance and I paid 4 months installment but still I didn't get any EMI card for the future proceedings. What is the reason to late issuing of EMI card. I need EMI card to pay another product. I want personal loan on bazaar finance company on emi.so please provide of information EMI card and personal loan
                              Bajaj Finserv customer support has been notified about the posted complaint.
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                                K
                                ksajidm
                                from Chennai, Tamil Nadu
                                Apr 11, 2017
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                                I am so frustrated getting tele marketing calls from bajaj finance on a regular basis. I have requested many times to stop calling me as i am not interested in availing loan.

                                It puts the bajaj brand in poor light. Are you so desperate to get business at any cost, even at the cost of causing disruption in someones personal/office time.

                                I would highly appreciate if i stop getting this calls.
                                My number is [protected].
                                Bajaj Finserv customer support has been notified about the posted complaint.
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                                  navaneeth kodam
                                  from Hyderabad, Telangana
                                  Apr 11, 2017
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                                  Address: Hyderabad, Andhra Pradesh, 500038
                                  Website: www.bajajfinserv.in

                                  Sir/madam, i made an online payment for current month emi, i was due for only 5 days frm the date of payment of this current month emi. I got an message that my emi card was blocked. How could you done without intimating us about emi card blocking.

                                  My loan id : 4000cd30946837. Sir please do refer that... I made online payment.. I didn't get any confirmation message about payment..
                                  Bajaj Finserv customer support has been notified about the posted complaint.
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                                    maanvik
                                    from Delhi, Delhi
                                    Apr 10, 2017
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                                    Address: Chandigarh, Punjab, 160002

                                    To transfer
                                    06-apr[protected]apr-2017) to transfer
                                    P[protected]tr for ddr bajaj-auto 350.00

                                    Dear bajaj finance,

                                    06-apr[protected]apr-2017) to transfer
                                    P[protected]tr for ddr bajaj-auto 350.00
                                    Deducted amount rs/-350 from my account without my permission. I want to know why you deducted the amount without my concern and refund the amount back to my account as early as possible otherwise i will pursue it by legally

                                    Nisha sharma
                                    Bajaj Finserv customer support has been notified about the posted complaint.
                                    Apr 06, 2017
                                    Updated by maanvik
                                    Fake deducation from my accout against P[protected]Tr For DDR BAJAJ-AUTO Rs. 350/- kindly reverse it in my account.
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                                      rizwanrs123
                                      from Bengaluru, Karnataka
                                      Apr 10, 2017
                                      Resolved
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                                      Address: 560032

                                      Hello! I Am Manas Painter from Airoli, Navi Mumbai.
                                      I was i need of money in march 2017, i searched on Quickr.com and after giving my contact details there, i received a call from [protected] named as Mrs.Ankita from Bajaj Finanace lending, she said me to send her my documents, so i mailed her my documents on her email ID [protected]@bajaj port.com. after sending documents to her i recieved a call that my loan in sanctioned with Rs.3 lakhs, but to get that money i need to pay Rs.9000(which is 3â„… of loan amount).
                                      Therefore i paid Rs.10000on 31/03/17 and Rs.10000 on 20/02/17 as cash deposit in ICICI BANK Airoli, Navi Mumbai Branch for the account number[protected] account names as Future Solution.

                                      After my paying Rs.34000 i paid to vinit sharma from paytm also pay I was bat he was not received my call please help my number is [protected]
                                      Apr 10, 2017
                                      Complaint marked as Resolved 
                                      Pls I want that money 34000 pls help vinit Sharma if u get me mens what I will do u don't no really
                                      Bajaj Finserv customer support has been notified about the posted complaint.
                                      Hi sir.. i have 3 lone running your bajaj fincrop. Monthly debate my bank account money. But how check my account details nd monthly EMI Details? Your office distence long. So kind your reference clear my problem. Tq
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                                        Namanasrinivad
                                        from Noida, Uttar Pradesh
                                        Apr 9, 2017
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                                        Address: New Delhi, Delhi, 110045
                                        Website: Byju

                                        Byjus learning app which purchases for class 7, 8, 9, 10 registration for 03 years, stops working after 1 month. Customer care unable to resolve issues . Time lag and student not paying attention because of app problems. Byju app costing me around 32000 through Bajaj finance service. My two installments of rs 6200 already debited. Now I want to stop emi and refund of debited money and return product.
                                        Bajaj Finserv customer support has been notified about the posted complaint.
                                        I am also facing the same issue with Cash care, I cancelled the product but Emi still continue, when I call to byjus they will say to day I will solve this issue, from last 3 months am waiting for resolved.
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