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Bajaj Finserv Complaints & Reviews

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Updated: Feb 17, 2026
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Bajaj Finserv reviews & complaints page 272

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H
hrvijay2009
from Delhi, Delhi
Feb 2, 2017
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HI

Same problem with me.

They have collected additional 250/- for pre approved loan.

But when i apply for that loan they said its not sanctioned due some reasons.

My question is why they are approving pre approved loan & collecting 250/- without checking those reasons which comes only after applying for Loan.

And if they know that there would be other factors which would be considered for approving the Loan, then why they are telling us that you can avail a per-approved Loan by just paying 250/-

This clearly says its a cheating factor by Bajaj or by the workers as they are not clearly mentioning the policies properly.

Who ever it might be at the end losers are the customers who has trusted Bajaj.
Bajaj Finserv customer support has been notified about the posted complaint.
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    A
    ajaytiwary
    from Kolkata, West Bengal
    Feb 1, 2017
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    Address: Kolkata, West Bengal, 700028
    Website: Bajaj Finserv

    I received a message from bajaj finserv that I am eligible for an emi card after.
    I followed the link and and filled the form. After the form it was showing that I am eligible for the card, it was asking for the payment of Rs 399. I made the payment of Rs 399 on 15th January and then I received my card.
    On 31st of January when I tried to use the card it was showing block. it was so embarrassing for me. I called bajaj finserv more than 8 times but nothing happened. There was only fake promise from them that it will be activated within 2 hours and 1 hours an so on.

    They cheated.They are robber.They took my money and now not responding.
    Now I want my money back.
    I want Rs 399 that I paid +2500 for that embarrassing moment in front of every one in the shop and the amount of 2500 for wasting my time and money over phone.

    My Card Number XXXX XXXX XXXX 0886
    Ajay Kumar Tiwary
    [protected]
    Bajaj Finserv customer support has been notified about the posted complaint.
    Feb 01, 2017
    Updated by ajaytiwary
    Received a call back from bajaj finserv executive and then he hung up after listening my problem.
    Do not go with bajaj finserv they will take your money and run away.

    I am going to take this complaints to consumer court.
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      P
      Pavan Kumar Allamalla
      from Hyderabad, Telangana
      Feb 1, 2017
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      Address: 520013

      My name is Allamalla pavan kumar my Id no is 6789718.. Bajaj people are never going to disburse this loan even if your CIBIL score is high. Mine was 791, still they my ELC is Active but not working. Or not given even it active. I purchased phone from my Emi card after taking all they told me to pay 250 for Emergency cash loan. Ipaid 250 rupees. But no use to me..They want to earn Rs 250 from each customer holding the Bajaj finance card. Its a scam. Guys don't fall for it. They are never going to grant the emergency cash loan. My repeated complaint to their customer care has fallen on deaf ears. They give vague reasons and replies.so beware of Bajaj finance misleading the customer's..my cell number is [protected]
      Bajaj Finserv customer support has been notified about the posted complaint.
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        P
        Prakash Beldar
        from Bengaluru, Karnataka
        Jan 30, 2017
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        Wrong name

        Address: Nashik, Maharashtra, 422009
        Website: bajajfinensery

        My actual name is Prakash Madhukar Beldar. but you are mentioned in your system is Prakash Madhukar Beldar Pls correct in ur system and documents.I have already done the complaints regarding this issue but no any action from your side.My account no. is #407SCE26953455.Pls correct my name in your system on priority.After correction pls confirm me as early as possible...
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        M
        Mallikharjun Rao
        from Rajahmundry, Andhra Pradesh
        Jan 27, 2017
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        Address: 533107

        I am purchase Sony HD IV 1400 Dth Home theater through bajaj finance with mobile number [protected]
        after finishing that
        i am purchase IFB washing machine thorough bajaj finance with difference number [protected]
        in both time i deposited 3 installments earlier
        but up to now i am not received any card through bajaj service,
        its very bad service
        Bajaj Finserv customer support has been notified about the posted complaint.
        Sir,
        I am T Madhanagopal two years back I received EMI card. My EMI Card No [protected], Mobil No [protected] now it was banded . I want to change my Mobile No on above to [protected]. Kinldy do the needfula and mail the status to [protected]@gmail.com
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          D
          Darshna Shah
          from Kathor, Gujarat
          Jan 27, 2017
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          Address: Ahmedabad, Gujarat, 382350

          Ihave purchase OPPO A37F GREY MOBILE PURCHASE thrugh Prime Communication, nr.Gangotri Circle, New Nikol, Ahmedabad-382350 on 25/12/2016 by
          RRN NO./Deal Id.[protected]
          loan amount 10990.00
          EMI : 1832.00

          But now we received mas.for EMI amount 2112.00 for loan a/c no 418DPF32646563

          I called prime communication n i know mobile insurance created without my permission by BAJAJ FINSERV

          This is serious matter.

          SO SOON AS SOON SEE IN THIS MISTAKE N TAKE SOLUTION FAST
          Bajaj Finserv customer support has been notified about the posted complaint.
          Dear sir this is my third complent & not received my card till date.

          I apply for EMI card on June 2016 why my card not reached, if this time my complent not resolved i go to consumer court.
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            C
            chandru589
            from Mumbai, Maharashtra
            Jan 26, 2017
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            Address: 604151
            Website: www.bajajfinserv.in

            Dear Sir/Madam
            I applied doctorsl loan request through bajaj finserv representative. He came to my home and i clearly communicated with him that i need only loan three months later of Rs 10lakhs only with no loan protection.
            He agreed with same and told rate of interest will be 14 % I agreed with him.

            At a same day i got loan application reference number from bajaj finserv. When I checked the status of loan reference number in bajaj finserv portal so i found that representative of bajaj finserv raised application of Rs. 7.7lakhs with 14.99% interest rate with charges of 31, 900 for procesing.

            Immediately i mailed him and discussed with him in mobile so he replied that "Dont worry sir, amount will be down within a day"
            But still amount shows of Rs. 7.56lakhc in application reference status

            Second day he sent loan confirmation through mail to me and he said that please reply as a PROCEED OK . so that loan amount will be disburse in your account.

            I immediately replied that I dont need any personal loan from bajaj finserv, communication is very poor.

            Then one senior boss of representative called me and he said me that you have to take a loan and if you will reject/ cancel the loan so we will take money through two hdfc cheques from your account as a processing charges.

            I immediately got shocked and stopped the payment of two cheques through icici internet banking.

            But still in loan application status shows of Rs. 7.56 lakhs.
            I sent so many mails regarding all issues to bajaj finserv customer care team and their representative.

            I already reject/cancelled doctors loan request from my side and communicated with their representative. No amount is disburse in my account from bajaj finserv and i also dont want any loan from bajaj finserv.
            I request to bajaj finserv team please cancel my personal loan request.

            My Email id is:
            [protected]@gmail.com
            Bajaj Finserv customer support has been notified about the posted complaint.
            Jan 26, 2017
            Updated by chandru589
            i never approached them for loan, their representative only called me to my mobile number .
            My mobile fall down on the building so it break to back said and it not working properly and srevice center repair stemate 24000 rs.
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              S
              Samiur Junaidy
              from Chennai, Tamil Nadu
              Jan 25, 2017
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              Address: 600014

              Harassment
              My name Md. A R Junaidy, who is a long-time customer of yours. I have made an earlier complaint with Bajaj finance services but so far their response to my complaint is not good. This following that complaint. Mr. Ravi Shankar from Bajaj Finserv, Raejha Towers Branch, Royapettah. He is the collection manager and keeps calling and threatening us. I find it sad that he speaks in an improper manner. We have not defaulted on any payments and even if the payments have been made late, additional charges are paid for.
              I recently even checked if I have made any late payments, and I have. I have paid the bounce charges and also the late payment charges. Recently, I had been cheated by my partner so my payments will be late till the month of March.
              Our current EMI number is: 403ECF27167459
              Contact number is:[protected]
              Their representatives in Chennai call up and behave in a rude way. I would like to know if I am making monthly payments to you every month, and are they allowed to recover a product as such?
              Bajaj Finserv customer support has been notified about the posted complaint.
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                S
                sujeesh sukumaran v
                Jan 25, 2017
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                Address: 560016

                Hai this is sujeesh here

                this is for your kind inform i am holding EMI card no [protected] it has the balance of amount 25000rs but not able to swipe. they saying that card is not inactive and card pin is wrong. so can you let me now the reason at the earlist.waiting for your replay

                thanks & redgards
                sujeesh
                [protected]
                [protected]@gmail.com
                Bajaj Finserv customer support has been notified about the posted complaint.
                Dear Team

                I had applied for Personal Line draw product on 13th Jan and approved on the same day, since then waiting for the Disbursal but never happened. This is really frustrating, could someone address this. My Application number is[protected]. When i call the customer care i hardly get any helpful upadate
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                  T
                  Tinku139
                  from Howrah, West Bengal
                  Jan 24, 2017
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                  Address: Howrah, West Bengal, 711106

                  Dear sir,
                  My name - bijay bahadur singh i am a personal loan customer in bajaj finance, my emi -2264, total loan amount - 50000
                  But, bajaj excess charged my bank account, 12 times charged -287.50 in charged received mandate fail - 287.50 ×12=3450 and 1 emi advanced charged in my bank account.
                  Total amount charged - 3450 +2264 = 5714
                  Please refund my amount in my bank account. My bajaj customer id[protected]
                  Bajaj Finserv customer support has been notified about the posted complaint.
                  Sir, good everning sir, my name is karne jayababu, R/o Abids, Hyderabad, My EMI card is Blocked, what is the problem my is blocked, i am the regular customer since, 12 years, please kindly the activate my EMI card, as soon as possible, thanking you sir,
                  my contact phone is [protected], [protected]
                  My name anish kumar singh my mo no. [protected], my account no. [protected], State bank of india, Jabalpur M.P. sir 99 rs is cutting in my bank above bank accout . Without any information of date 20.01.2017 . He is wrong . Hence i am complaint higher . i.t my amount 99 rs return in my account early
                  anish7's reply, Feb 2, 2017
                  Sorroy mo. No. 7389255006
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                    U
                    ujjaval bhanderi
                    from Ahmedabad, Gujarat
                    Jan 24, 2017
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                    Address: New Delhi, Delhi, 110024

                    I am ujjaval bhanderi, in starting of the september.. I got call from [protected] for personal loan having intrset 2.5% against general insurance. And i send document on bajajfinserv. [protected]@gmail.com and taking 12000 on 13th sept, 2016 for general insurance. After 7days he told me your policy is generated now pay 19000 for n. O. C, i paid this amount on 17th sept, 2016, after 10 days again call me for pay 32500 as a stamp fees, i paid this amount on 26th sept, 2016, then he told me that my policy is not provided my company (Third party insurance pvt. Ltd) so i have to pay 55000 as a security amount... Whenever i asked for receipt of the payment he gave me answer like when your entire payment is filled then all receipt is generated and not providing any reference number or any details regarding to my personal loan.. Till today i already paid 90500 for personal loan of 4lakhs but they do not provide loan and once i asked him for filling of my personal loan form their answer was "this form was filled by insurance company". So till today no single message or email does not come from bajaj finserv and insurance company. And i also serched for the insurancce company named third party insurance, i cant find ant company having same name mentioned above. Now he is not attempting my call and refuce to provide loan amount and also refuce to give my money back. I am also mentioning bank details provided by bajaj finserv and address of the branch.

                    Branch address:-
                    C-111, 1st flour,
                    Lajpat nagar market,
                    Lajpatnagar, new delhi

                    Bank details..
                    1. For insurance
                    Max services
                    Vijya bank
                    A/c [protected]
                    Ifsc vijb0006064

                    2. For n. O. C
                    Tat services
                    Dehradun bank-indusind bank
                    A/c[protected]
                    Ifsc indb0000054

                    3. For stamp fees
                    Cmc services
                    Vijaya bank-dwarka branch
                    A/c [protected]
                    Ifsc vijb 0006049

                    4. For security fees
                    Complete solution
                    Axis bank tilak nagar branch
                    A/c [protected]
                    Ifsc utib0000589
                    Bajaj Finserv customer support has been notified about the posted complaint.
                    Feb 24, 2017
                    Updated by ujjaval bhanderi
                    tell me status of complain... solved or not??
                    Please send your contact details, I got call from them regarding personal loan
                    ujjaval bhanderi's [Complaint's author] reply, Feb 24, 2017
                    8238916950
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                      S
                      Sandygillboy
                      from Pathankot, Punjab
                      Jan 22, 2017
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                      Address: Ludhiana, Punjab, 141001

                      I sandeep singh mobile [protected] i have baja card but i unable to use that because ecs not updated by bajaj i submitted detal 2 to 3 time in baja branch near vekra milk plaint sarba nagar Ludhiana with cancel check but they not updated my detail plz look into this matter updated my detail because i want to use my card other side is customer herasment aslo .branch ask for one month time for updation that is to much last cancel check i submitted in month of oct 2016 plz do need full
                      Thank you
                      Sandeep Singh
                      [protected]
                      Bajaj Finserv customer support has been notified about the posted complaint.
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                        S
                        Shan Sulur
                        from Palakkodu, Tamil Nadu
                        Jan 20, 2017
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                        Address: 641402

                        You take RS 99.00 (my name s. shanmugam my mobile no [protected] myloan ID 4210CD00096583 i full paid ) canceld my emi card([protected]) i dont like your EMI card at the time i not use your card . then why you charge rs 99.00 on 20.01.2017. my loan amount is already full paid . but you take RS 99.00 (MY MAIL ID shansulur @gmail.com SO PLEASE REFUND MY AMOUNT RS 99.00
                        Bajaj Finserv customer support has been notified about the posted complaint.
                        Jan 20, 2017
                        Updated by Shan Sulur
                        refund
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                          Sarath Raj
                          from Thiruvananthapuram, Kerala
                          Jan 20, 2017
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                          Address: Thiruvananthapuram, Kerala, 695582

                          My mobile is SAMSUNG GALAXY A5 6. It's model number is SM-A510FD. phone is working condition but display not working. The display is broken. It is broken with a bike accident. In the accident time the phone is jumped with my pocket and the phone is throughly put on the road. I have some small injury. But my phone:-(... plzzz repair my phones. Yours kindly phone owner. Thanks
                          Bajaj Finserv customer support has been notified about the posted complaint.
                          My EMI card
                          ramchandra shrivastava
                          card no - [protected]
                          please unblocked my bajaj EMI card
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                            akankshamini
                            from Pune, Maharashtra
                            Jan 19, 2017
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                            Address: 411014
                            Website: www.consumercomplaints.in/new_complaint

                            It is very urgent please help me with this problem as soon as u can.
                            I have taken a mobile with this bajaj card. they said card will be delivered after 3 months but i didn't get my card. And when i called customer care number to check my details then they said my card is block. Can you please reissue my card.
                            Kindly let me know what is the problem with my card.
                            Bajaj Finserv customer support has been notified about the posted complaint.
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                              raj0009
                              from Bengaluru, Karnataka
                              Jan 19, 2017
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                              Address: Pune, Maharashtra, 411035

                              They charged heavily, Customer care land line is not connect.
                              During phone conversion before loan approval they go as per your instructions such as ROI and service charges ect, But when you get the mail from there side the rates are totally different. So before taking loan in Bajaj fin please read all the instructions once carefully and mean time they call you frequently to ask whether you accepted our term and conditions or not so do be hurry. And if possible please get the mail from there side in detail for your reference.N
                              Bajaj Finserv customer support has been notified about the posted complaint.
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                                MariShobana
                                from Ramapuram, Andhra Pradesh
                                Jan 19, 2017
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                                Address: Tiruvallur, Tamil Nadu, 600016
                                Website: customer-login.bajajfinserv.in/_layouts/15/B2C_2013_LoginPage/B2C_CustomLogin.aspx

                                My loan account number is 403SAF33030644. My name is Mariselvam. I have taken the loan from Bajaj finserv. When i get the flexi loan instruction They did not tell about the any charges apart from the processing fees(1%). But after that they mentioned including Processing fee (2%), Insurance(Rs 10000/-), FFR(Financial Fitness Report) and Credit Vidya Fees(Rs 1499/-). Even though they did not informed me, they deducted the amount even i call the Bajaj finserv people they did not response my phone when i keep on trying to call they do not pick the call. It very worst response. When i took the loan they will call for everything. After the amount is transferred they are not response properly.
                                Bajaj Finserv customer support has been notified about the posted complaint.
                                these bajaj finance guys tell all things which are not needed and never tell properly about hidden charges and fees included .. they will just ask for documents to process. I gone through many blogs and here above what he is telling is correct.. thanks man.. I did not go for this flexi loan... if these guys do like this no will be ready to take there loan if they give for 0.5% annually.. be honest whatever you do . dont hide things be correct you will run long else nothing works.. customers are intelligent now .. simply wont take anything even if its free..
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                                  sprash
                                  from Namagiripettai, Tamil Nadu
                                  Jan 19, 2017
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                                  Address: Bangalore, Karnataka, 560078

                                  Hi
                                  My name is shoba and my card number is [protected] and I have taken too many loans but without any intimation my card is blocked. I request u to please release my card. Coz I need to buy some more items. There is limit also available in my card. Kindly do the needfull.. hope it will get resolved on priority..

                                  Regards
                                  Shoba
                                  [protected]
                                  Bajaj Finserv customer support has been notified about the posted complaint.
                                  Jan 20, 2017
                                  Updated by sprash
                                  I am waiting for your reply
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                                    Sanjaybissa
                                    from Ludhiana, Punjab
                                    Jan 19, 2017
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                                    Address: Bikaner, Rajasthan, 334001

                                    I have applied for Bajaj Finance card when i purchased Tata voltas cooler, but i have not received a card or even any details from your end.

                                    Secondly, trying a so-called customer care number where in there is no option to talk to any person who can resolve this.
                                    I am giving the details below .

                                    Hopefully you will respond at least. So i enjoy ahead service of Bajaj finance .

                                    My registered mobile no - [protected]
                                    Name - Sanjay Bissa
                                    Bajaj Finserv customer support has been notified about the posted complaint.
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                                      jayprakash sahni
                                      from Aligarh, Uttar Pradesh
                                      Jan 18, 2017
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                                      Address: Darjeeling, West Bengal, 734001
                                      Website: personal computer

                                      I had purchased a refrigerators on 05/05/2016 and the loan agreement no are 5210cd22529674.from where it is said to me that you are elligible for an emi card. after expirey 08 months I couldn't received my emi card.This will be unsatisfied me about your promise that, you will received your emi card after 03 emi paid.so I need an emi card earliest.

                                      yr faithfully,
                                      jai prakash sahani
                                      Bajaj Finserv customer support has been notified about the posted complaint.
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