Bajaj Finserv Complaints & Reviews

I have applied for Bajaj Finance card when i purchased Tata voltas cooler, but i have not received a card or even any details from your end.

Secondly, trying a so-called customer care number where in there is no option to talk to any person who can resolve this.
I am giving the details below .

Hopefully you will respond at least. So i enjoy ahead service of Bajaj finance .

My registered mobile no - [protected]
Name - Sanjay Bissa

I had purchased a refrigerators on 05/05/2016 and the loan agreement no are 5210cd22529674.from where it is said to me that you are elligible for an emi card. after expirey 08 months I couldn't received my emi card.This will be unsatisfied me about your promise that, you will received your emi card after 03 emi paid.so I need an emi card earliest.

yr faithfully,
jai prakash sahani

Dear Sir,
My name- Bijay Bahadur Singh I am a personal loan customer in bajaj finance, my emi -2264, total loan AMOUNT- 50000
but, bajaj excess charged my bank account, 12 times charged -287.50 in charged received mandate fail - 287.50 ×12=3450 and 1 EMI advanced charged in my bank account.
total amount charged- 3450 +2264 = 5714
please refund my amount in my bank account. My Bajaj customer id[protected]

I have purchase OPPO F1S from Jai shopee Pimpri, while purchasing bajaj finance loan taken for which emi decided & I was paying as per EMI only.

But after 2 regular EMI, one more EMI for product digital phone safe started automatically deducting from my saving account.

after calling bajaj finserv person it was told that this emi will refund to you.

After all EMI completed now bajaj finserv saying this loan amount is matured, hence we can refund back it.

This is completely cheating from bajaj finance.

I had taken a loan from Bajaj Finserv under the No.404SPL00458917, on 30.4. 2013 for an amount of 6lakhs rupees for a tenure of 60 months, (but they have included rupees 55000 as insurance amount for which I have not informed before) and paid all EMIs until Oct'2016 in time.
On 26.10.2016, I have foreclosed the loan paying the principal Pending of about 265000 rupees, and regional office manager committed it will be processed within a week time and will get NOC online.
But then it was not processed properly. Every month they used to produce Ecs and my bank rejected to pay as it was foreclosed. But Bajaj keep on producing and recording as non payment of EMI and also default amount of 3000 as bounce charges.
When I contacted the branch on 10.1.17, manager said he will process and conclude soon and will get NOC in one day. But then till now I have not received.
I have the 3 requests.

1.Bounce charges should not reflect in my CBI
2.I SHOULD GET NOC IMMEDIATELY WITH ALL CHARGES I HAVE SPENT FOR BAJAJ MISTAKE
3.I WANT TO GET THE INSURANCE AMOUNT WITH INTEREST THEY HAVE COLLECTED from me WITHOUT MY AGREEMENT .

FINALLY I request all public not to make any business with this co, as I have observed many people facing similar troubles because of this co negligence and dishonesty.

Hi, This is to informed you that [protected] this number is registered in bajajfinserv and I lost this number recent time. So I want to replace this number instead of this number [protected]. Actually I didn't received any sms since from 2 months.so its quite diificult for me to get the details of all updations and emi So please make add my new number as per my requirement. Thanks vijay darode.

I was told to opt for ECS from bajaj finserv and i have done it. In spite of providing all the details, Bajaj Finserv got my account number messed up. So, my first set of EMI didn't process as required.

After discussing with Bajaj Finserv, provided thee documents again. but, the ECS info is still updated and i have raised so many Service request. but i have had no resolution yet.

More specifics:

SRN07511813
SRN07511779
SRN07459330
SRN07371024
SRN07236229
SRN07236182
SRN07064379
SRN07064260
SRN07064197
SRN06939586
SRN06840907
SRN06840762
SRN06830245
SRN06829979
SRN06763621
SRN06747814
SRN06747795
SRN06617445
SRN05821744

SRN07856319
SRN07856315

Problematic loan account numbers:--- 404SCE26103228, 404LSM26111071 and 404SCE26548353
Successful loan account numbers:--- 4040CD18665852, 4040CD18665853

Customer ID: 28269046

--------
Problem:

- ECS never gets kicked in, which was happening earlier and now
Bajaj team says that my account is invalid and typical answers where
any person with a brain with a size of a lemon can understand that
they are just giving lame excuses for a job that they cannot do.

- i went in to Bajaj team and gave another paperwork to sort this
ordeal out. But, it did not do much either, as i still face this.
When i face the ordeal, i complain and i get the same answer all over
again -- My questions to that:
a. if that is what i have to do to fix -- Why wasn't it fixed the last time? Do i need to go to Bajaj office
every week and keep giving that paper?

b. If people at Bajaj are incompetent to do what is needed, why should i be paying for their mistakes (over and over again)?

c. Why should i pay 350x2 each month as bounce charges, while the truth of the matter is - Bajaj Finserv is not doing their job.

- Every month on 5th i get hounded by your collection team by
calling me on my mobile every 10-15minutes that i have not paid the
money.

I don't inherit a stash of money, i work for living and if i have
to take leaves every month to sort this mess made by Bajaj Finserv, i
will be laid off. Will Bajaj Finserv pay me for my job-loss?
Definitely not. Then, why must i get harassed every month about it?

In spite of raising about 30+ Service requests, to just fix the issue, but in vain. Each and every time the customer care and grievance team keeps sending me a templated response that it is sorted and i should wait till next cycle. Guess
what -- i run through the same ordeal the next cycle as well and i reach out to them, the loop never ends.

This is probably the zillionth time I am writing a mail to you
Bajaj Finserv customer care, grievance team, etc. about it and no
good has come yet. I wish you can talk some sense to them and sort my issue out.. I BEG O[censored], I HAVE HAD ENOUGH.

I had applied for Bajaj Finance EMI Card . I had filed the online application form where it is said that i am eligible for the loan of Rs. 70, 000/-. In order to avail this loan i have to buy an EMI Card for which i had to Pay Rs. 349. I had made a payment of Rs.349 via ICICI DEBIT CARD on 31/12/2016 (508
SCE[protected] to purchase EMI Card from Bajaj Finance.

I dont receive any RECEIPT and any SMS, RS 349.00 debited my card, how to check that EMI card status
I request your to Arrange the EMI card or refund me my money as soon as Possible.

An emi card ([protected]) was offered to me by the company, bajaj finserve, for which i neither asked/applied nor used the issued card. I visited the local bajaj finance office and got the card blocked on[protected]. But the company had deliberately debited an amount of rs.99/ on[protected] vide txn. No. Tpcf bajaj finance[protected] from my sbh account no.[protected].

I have made a complaint at their local office regarding the issue on[protected], where i was replied that a request for refund of the amount was raised (No. Srn[protected] and so the amount will be credited to my account within 7 working days. But so far i could not get the amount back to my account. I have personally gone to their local office at vijayawada several times, but i could not get any positive answer from them.

I request you to kindly look into this issue and get my money refund to my account and also see that the company should be punished sevely for deliberate collection of amounts from one's bank accounts without their interference.

Thanking you, sir,

V. Rama mohan rao
[protected]
Rammohan. [protected]@gmail.com

Sir./ Madam,
I have three loans from Bajaj finserv and EMI of the same was deducted from my bank account on every 5th of month. This month EMI was not debited even though there was sufficient balance in account. Now I am receiving the messages that I will have to pay bounce charges also. Please look into the matter IMMEDIATELY.
Pradeep Mukherjee
Mobile No.[protected]

Dear Sir

I took the loan at Bajaj for the amount 270, 000.00. But the Vendor has deducted only 253652 and says that Bajaj has paid only this amount.

I have asked [protected]@bajajfinserv.in many times, but all I get is only Loan Statement from wecare email.

My Loan number: 403SCE22019999

I had not checked consumercomplaints site before getting loan from BajaFinserv else would have avoided.

How can I get explanation for the additional amount 16K + which apparently I had to pay from my pocket to the Vendor!!!

Hello,

Grievance Redressal Team & We Care Team

This email is to inform you that I am holding a platinum EMI Card no : [protected] with Bajajfinserv. Recently my loan amount was cleared and i have not been received any confirmation email or letter from you. Infact I have taken so many loans form Bajaj and have paid them all. I have had a very good history with Bajaj and have paid all my loans to date and that was the reason Bajaj gave me a emi card.

Now my issue is my EMI Card has been blocked without any prior intimation. Reason for my card block is insufficient funds in my account last months due to demonetisation issues.. Every month my EMI amount use to debit from my bank account on 5th day.Due to this only my emi got bounced once. later on the same ecs was cleared on[protected],

I was not even aware about it that my card has been blocked. I have been always paying the ecs in time. And when one day few weeks back when i tried to purchase Consumer Durable, I was been informed that my card is blocked. I felt so annoyed and insulted at the shop, atleast they could have informed me over that they have blocked the card for such a small reason so I would not have gone to take any product only.

This is really frustrating and disappointing to me I really dont understand that why my card has been blocked, when I have paid all my loans and I have no dues pending now, you would have activated my card instantly and which was not done yet.

I was talking your customer care and they promised a call back which was again not done. I was promised that my issue will be resolved asap.

However I request you to please activate my EMI Card so that i can use your services and i also promise you that they wont be any bounce back from my end. I have been a loyal customer and I should be given a second chance.

IWould request you to kindly check my history and records too with Bajaj which will clearly show my good record. Humble request to you to kindly re-activate my card again and in case if there is any error or mistake from my end again then you can immediately block the card. Also if activation of this card is not possible then kindly send me a new card.

I would be highly obliged.

Desperately looking for positive response from your end.

[protected] this is my number. My name is meganathan. Am from erode dt tamil nadu. Am already cleared my all loans before one month. Am bounses two emi because of my salary problem but now no emi pending in my account.. But still my card is blocked and cibil score also low.. I want to purchase another product from you please help for activate my card... Thank you

I m bought a i phone through bajaj emi at snapdeal.com but set is deffective and i m returend this product in 19th october and snapdeal has refund amount to bajaj fineserve team i m face very highly problem for bajaj company i m alternete day call that and e mail that but he was not solveed my problem i m very iritet this company. i m not use this product but bajaj has cut the emi for 3 months 18000 rs and he had not refuned my emi so i m calling consumer forum complaint and he get them 15 days.
my email [protected]@gmail.com. and my num is [protected].

My name is zoheb, My EMI Card No. [protected]. My card is temporary blocked. I request you please activate my card. This is not a good customer service. You people blocked my card without any prior intimation. I did not receive any prior massage regarding the same. This is a very disgusting service.my two loaun but less my ac 3 emi 11000extra less my a/c so help mi
3390 is fake amount my mobile no [protected]

Hi Bajaj Finance,

I am holding a CD LAN account 4040CD25581785 with you. In DEC 2016. EMI amoutn (6, 667/-) has been paid to you twice. Once through Cheque and another time through normal ECS. so instead of 6, 667/- rupees, 13, 334/- has been taken from my bank account in DEC 2016. SO kindly check and revert back the amount(6, 667/-) to my bank account as soon as possible.
I have raised a request regarding the same. But still no response from you side.
and your customer care IVR menu is worst and not having an option to talk to your Agent to raise a request or to know the current status of the logged issue.

Kindly check and revert back my amount as soon as possible else i never ever had a relation with Bajaj Finserv in future. I'm loosing trust with you now.

Other Details.
Customer ID : 32809894
Contact: [protected]

The loan was completed in March this year refer "400SCE10928774". I have two issues with Bajaj Finserv:

1. I was harassed and tricked into buying a EMI card. The agent charged an extra 400 saying it is card fee. He NEVER mentioned there was a fee. he just gave me a bunch of papers and took my signature. Very unethical business.

2. Recently I saw a line item in my bank statement saying Bajaj EMI card "inactive" fees of 99 Rs. Money was directly debited from my account. How and What is this charge for? Do you guys expect me to take loan from you all my life? How can anyone charge for a card being inactive?

I DONT need this stupid card or your service in future. I am going to tell everyone I know NOT to use your service.

Please escalate this email to the highest authorized person and refund the amount immediately. There is no standing instruction to let you debit my account & i am going to instruct my bank the same.

Awaiting reply ASAP

Deepika

User ID 10889001

R/sir.,
I am your regular consumer, having an EMI card. I have lost my EMI card 3 days ago, Please block the existing EMI card
My Name Is :-Vinay Venkatrao Dhole
My EMI card No is ...[protected]
Please block the existing EMI card at the Earliest please to avoid further phishing to me.
Regards
Vinay Venkatrao Dhole
Aurangabad (MH)

Hi,
I am Nimesh from Bangalore. My Customer Id for Bajaj Finance is Customer ID:33015764 . I bought 2 Consumer Durables from Reliance Digital, Bangalore through Bajaj Finance. For the products EMI amount is INR 3679/- but my EMI amount deducted (thru ECS) per month is INR 4014/- which is more than the amount what it supposed to be. Initially I overlooked the issue for several months but one day when I went through the website of bajajfinservlending, found that an extra amount of 335/- being charged on every month because of BALIC PREMIUM CD LOAN (404BAL[protected]. I do not understand what it actually is? I was not told anything like this when I bought those products. Why this extra cost is being associated with my EMI amount.Please clarify me why this extra amount is deducted on every month? I want the already deducted amount to be adjusted with all the upcoming EMIs. Please help!

Regards,
Nimesh
[protected]

Dear sir,

I M amol h sutar .I have purchase the led tv of crom in Nov.
2012 through bajaj finserve loan but still the date i don't have to receive the EMI card.
I have to call your customer care but no one response and not receive the call so, i have to complaint you regarding the bajaj EMI card.
Please, prepare my request as soon as possible.
Please confirm though my mob. Or mail id as below.

Regards,
amol sutar
[protected]